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Overview Join Esri and help shape the future of products, technologies, and workflows that connect customers with world-class imagery and remote sensing capabilities. ArcGIS products and teams are at the heart of delivering a comprehensive imagery system of geospatial data, mapping, and analytics focused on solving complex problems that are changing and reinventing how our customers think about their imagery and raster content on-premise or cloud services. Grow your Product Management skills in remote sensing and imagery to help our software product teams design, develop, document, and deliver Esri technologies for our customers worldwide. The successful candidate will have proven knowledge of ArcGIS capabilities and customer workflows and a strong desire to develop product management expertise. Your work will involve interacting with customers, being a product expert, building team relationships, and influencing the product's development priorities. Responsibilities • Organize and share customer requirements and priorities with the development team to collaborate and prioritize the product's roadmap and release timelines, • Communicate the product roadmap and release timelines to internal and external stakeholders, • Lead and support customer product briefings and gather requirements, • Manage the entire product lifecycle from strategic planning to tactical activities, • Work closely with development/engineering professionals to meet market requirements, • Represent Esri imagery and remote sensing capabilities as the product expert at conferences and on social media platforms, • Collaborate with Global Business Development, Partners, Distributors, and Industry to develop and execute go-to-market strategies, • Work with Product Marketing to craft messaging that creates demand for ArcGIS products in the imagery and remote sensing sectors, • Ensure internal launch readiness for product updates with sales, technical support, customer service, and training teams, • Establish a feedback loop with Global Business Development, the partner team, international distributors, and product marketing to ensure current Imagery product offerings effectively meet customer needs, • Contribute to all customer-facing resources related to the Imagery products, including website content, marketing sheets, slide presentations, and more, as needed, • Track and analyze key business KPI metrics to measure the health of Imagery product offerings and related services Requirements • 2+ years of experience in a product role (such as product management, engineering, development, or support), • Understand current methods and emerging technologies in the imagery and remote sensing field, • Experience in gathering and interpreting qualitative product data and consumer feedback, • Ability to identify improved product features and contribute to marketing strategies, • Proficiency in compiling project status, risk management, and marketing reports, • Ability to maintain strong customer relations and provide product support, • Competency in training sales teams on new product features and a product’s core value, • Ability to work well with remote management and staff across various Esri departments, • Excellent written and verbal communication and presentation skills, • Self-motivated, organized, creative, and team oriented, • Requirement for travel 10-20% for strategic meetings, events, and/or tradeshows, • Bachelor’s degree or higher in a technical field or in business Recommended Qualifications • Previous experience in a similar role would be advantageous, • Technical experience using business analytic software, data transformations, and new technologies in the area of data analytics and visualization, • Experience with geospatial technology, mapping, and location-based content, • Experience in Pragmatic Marketing Framework #LI-DV2

Temporal is an open source programming model that can simplify code, make applications more reliable, and help developers focus on the important things like delivering features faster. We are on a mission to be the reliable foundation of every developer’s toolbox, and are building the team that will make that happen. Our values guide us —they are present in how we show up, make decisions, and work together to make an impact. We’re curious, driven, collaborative, genuine and humble. Temporal is growing and we are looking for those who share our values, challenge 'standard' thinking, and want to influence our future. If you have a passion for improving the developer experience, building world-class open-source software and communities, and want to be a part of our amazing team, we'd love to hear from you! The Staff Developer Success Engineer will be the frontline technical expert for our developer community. You will help users deploy and scale Temporal in cloud-native environments. You will also troubleshoot complex infrastructure issues, optimize performance, and develop automation solutions. This role is ideal for someone who thrives on solving distributed systems challenges and improving the developer experience. Be a keen learner: • At Temporal, you’ll work with cloud-native, highly scalable infrastructure spanning AWS, GCP, Kubernetes, and microservices. You’ll gain deep expertise in container orchestration, networking, and observability while learning from complex, real-world customer use cases., • Our stack includes Go, Python, and Java, providing continuous opportunities to hone your programming skills in infrastructure automation, resilience engineering, and performance tuning. Be a passionate problem solver: • If you enjoy tackling scalability, reliability, and troubleshooting challenges in distributed systems, you’ll thrive in this role. As a Staff Developer Success Engineer, you’ll work directly with developers to debug complex infrastructure issues, optimize cloud performance, and enhance reliability for Temporal users., • You'll develop observability solutions (Grafana, Prometheus), improve networking (load balancing, DNS, ingress/egress), and automate infrastructure operations (Terraform, IaC) to help customers run Temporal efficiently at scale., • Once ramped up, we expect you to independently drive technical solutions, whether debugging complex production issues or designing infrastructure best practices. Don't worry, we have seasoned engineers and mentors to support you along the way! Be a great communicator: • As a Staff Developer Success Engineer you will engage directly with developers, engineering teams, and product teams to understand infrastructure challenges and provide solutions that enhance scalability, performance, and reliability., • Your insights will influence platform improvements, from enhancing observability tooling to developing self-service infrastructure solutions that simplify troubleshooting (e.g., building diagnostic tools similar to Twilio’s Network Test)., • You’ll serve as a bridge between developers and infrastructure, ensuring that reliability, performance, and developer experience remain top priorities as Temporal scales., • 9+ years of experience as a developer, preferably fluent in one or more of the following languages: Python, Java, Golang, TypeScript., • Experience with deployment and managing medium to large-scale architectures (e.g., Kubernetes or Docker)., • Experience with monitoring tools such as Prometheus and Grafana and troubleshooting performance and availability issues., • Minimum of one year experience in an internal or external customer-facing role., • Passion for helping others regardless of who they are or how they act., • Experience working with or as part of remote teams., • Strong written and verbal communication skills., • Seek to understand first, lead with data, and rely on facts., • Previous experience in customer-facing positions such as a professional services consultant, solutions architect, customer engineer, etc., • Experience with security certificate management and implementation., • Ability to understand use cases and translate them into Temporal design decisions and architecture best practices., • Technologies: EKS, GKE, Kubernetes, Prometheus, Grafana, OpenTracing, Terraform/Ansible/CDK., • The estimated pay range for this role is $170,000 - $215,000 depending on qualifications and location Employee benefits and perks below are for full-time employees, part-time or temporary positions are excluded. U.S. Benefits • Unlimited PTO, 12 Holidays + 2 Floating Holidays, • 100% Premiums Coverage for Medical, Dental, and Vision, • AD&D, LT & ST Disability, and Life Insurance (Standard & Supplemental Available), • Empower 401K Plan, • Additional Perks for Learning & Development, Lifestyle Spending, In-Home Office Setup, Professional Memberships, WFH Meals, Internet Stipend and more! International Benefits Paid Time Off (PTO) and Benefits outside the United States vary by country, and are issued in partnership with ___. Additionally, Temporal offers perks to all international employees for learning & career development, a lifestyle spending account, in-home office setup (in addition to company-issued hardware), professional memberships, work-from-home meals, and access to the Calm app for mental wellness. Travel Temporal is a globally distributed, collaborative team that values opportunities for in-person connection. Occasional travel may be required for company events, team offsites, and other meaningful moments that bring us together. Additional Perks • $3,600 / Year Work from Home Meals, • $1,800 / Year Professional Enrichment (Career Development & Professional Memberships), • $1,200 / Year Lifestyle Spending Account, • $1,000 / Year In-Home Office Setup (In addition to Temporal issued equipment - laptop, monitor, keyboard, mouse, trackpad, and extension power cable at no cost to you), • $74 / Month Reimbursement for Internet, • Calm App Subscription for Mental Health & Wellness Temporal Technologies is an Equal Opportunity Employer. Temporal Technologies does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. We embrace and celebrate differences and diversity. Temporal is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If you need to request a reasonable accommodation, please let your Recruiter know so we can assist. We are not working with external recruitment agencies, thanks.

We are seeking a Product Manager focused on Billing & Invoicing to own the strategy, roadmap, and delivery of a unified billing approach across our product portfolio whilst maintaining existing solutions. This role will lead the evolution of our billing capabilities through a new billing engine and a single customer billing view. You will be improving billing accuracy, invoice clarity, reconciliation outcomes, operational efficiency, and trust in billing data for both customers and internal teams. As a Product Manager, you will apply strong discovery and product judgement to define what we build and why. This includes conducting market and competitive research, gathering voice-of-customer and stakeholder insights, identifying problems and opportunities, and translating them into a clear product strategy with measurable outcomes. You will partner closely with Engineering, Finance, Data, Customer Operations, Legal/Compliance, and Marketing teams to shape requirements, prioritize delivery, and manage trade-offs across customer experience, commercial needs, and risk and control considerations. You will also drive end-to-end execution: defining and communicating releases, ensuring operational readiness, coordinating enablement and training, and supporting launches with clear documentation and stakeholder communications. The role includes guiding the consolidation of existing billing workflows into the unified model, defining migration approaches and sequencing, and monitoring performance post-launch to drive continuous improvement. Success will be demonstrated through measurable outcomes such as billing capabilities that enhance customer experience, limited billing exceptions and disputes, and a scalable foundation that supports future growth and evolving pricing models. About Us We enable our partners with choice, and challenge the one-size-fits-all approach to payment. You’ve probably used NMI in the last 24 hours without even realizing it. We’re the platform that powers success for innovative tech created by SMBs, entrepreneurs and fintech startups. We’re creative problem solvers who help visionaries smash through boundaries and think beyond what’s possible so they can think about what’s next. But we’re not just built for the tech savvy. We democratize the latest payments technology so that everyone can realize the benefits of easy payments across the full spectrum of commerce. We’re all about enabling more payments in more ways and more places. We believe that having a diverse group of employees strengthens both our work and our workplace. We’re focused on making NMI more diverse and welcoming with initiatives like having a dedicated Diversity, Equity & Inclusion action group, diversity goals for hiring, anonymized resume screening, affinity groups such as our Women's network and LGBTQ+ Network, open forums for discussions on diversity and social justice, and measuring inclusion and belonging as part of our regular employee engagement surveys. Key Responsibilities • Own the Billing & Invoicing strategy and roadmap for a unified billing approach across the product portfolio, covering fee calculation, invoicing, credits/adjustments, residuals and reconciliation., • Lead discovery across the payments ecosystem to gather insights from merchants/partners and internal commercial teams. Similarly incorporate competitive/market research and product insights to identify friction, risk, and growth opportunities., • Define and maintain clear product requirements for payments billing use cases, such as pricing and fee schedules, tiered/volume pricing, minimums, pass-through fees, commissions, one-time fees, credits/refunds, feature bundling, and exception handling., • Partner with Engineering to deliver the new billing engine and single customer billing view, ensuring a robust model that supports payments artefacts (e.g., transaction/event lineage, product/merchant hierarchy, and traceability from source events to invoice lines)., • Guide consolidation of existing billing workflows into the unified model, including migration planning, phased rollout, and cutover readiness, with a focus on billing continuity and customer impact., • Work closely with stakeholders to ensure correct application of tax rules, enabling compliant invoicing, accurate reporting, and clear auditability., • Encourage governance and controls that reduce commercial and financial risk such as pricing change discipline, approvals, audit trails, and tooling/monitoring to surface revenue leakage, and invoicing defects early., • Drive launches and adoption that include release planning, documentation, enablement for internal teams, and operational runbooks for billing cycles, exception management, and customer queries., • Monitor and improve outcomes using payments-relevant metrics such as billing accuracy, dispute/credit volumes, invoice timeliness, reconciliation variance, support contact drivers, and revenue optimization., • Act as the Billing domain SME, aligning stakeholders across Engineering, Finance, Sales, Legal/Compliance, and Marketing on changes that affect pricing, fees, customer communications, and financial reporting inputs., • Define and evolve hybrid billing capabilities - including SaaS subscriptions, usage-based models, and bundled offerings - ensuring the unified billing engine can support flexible pricing constructs and deliver clear, accurate, and explainable charges to customers. Requirements • Over five years experience as a Product Manager delivering end-to-end outcomes (discovery, delivery, launch, iteration) in a cross-functional environment., • Strong domain experience in payments and billing, such as merchant acquiring/gateway models, transaction-based fees, residuals/commissions, blended/interchange-plus pricing constructs, partner/channel billing, and invoicing/reconciliation workflows., • Track record leading complex platform initiatives (consolidation, migrations, or core workflow redesigns) in environments where accuracy, auditability, and operational resilience are critical., • Strong technical fluency: able to work with Engineering on APIs, integrations, data models, data analysis, event style thinking, and non-functional requirements (reliability, scalability, security, observability)., • Data-driven approach to diagnosing and preventing billing issues typical in payments, and to measuring product performance., • Excellent stakeholder management and communication skills, with experience partnering across Engineering, Finance, Support, Legal/Compliance, Sales, and partner facing teams., • Strong written communication skills for PRDs, user stories, release notes, enablement materials, and operational documentation., • Preferred: Bachelor’s degree (or equivalent practical experience) in a relevant field (e.g., business, economics, computer science, engineering). We Offer: • Competitive salary + bonus, • A remote first culture!, • Flex PTO, • Health, Dental and Vision Insurance, • 13 Paid Holidays, • Company volunteer days Do you feel like you have a slightly out of the ordinary career path or history? We are open to all walks of life and very willing to hear your story. Please don’t feel like this should be a barrier to securing a great career at NMI! We appreciate success can come in all shapes and sizes. Fill in the ‘Additional Info’ box on our application to tell us more about your path. Equal Opportunity NMI is committed to providing equal employment opportunity for all persons regardless of race, color, religion, sex, age, marital status, national origin, sexual orientation or sexual identity, genetic information, citizen status (except those that do not have the legal right to be employed in the United States), disability, military service, service member, veteran status, or any other basis protected by applicable law. Please be aware that all offers of employment are made subject to receipt of satisfactory background and financial checks. Please be aware that NMI does not operate a license for the sponsorship of those who are not already eligible to work within the US. Unfortunately, therefore we cannot process any application from individuals unable to provide documentary evidence of their eligibility to commence work in the US. #LI-Remote Salary range, depending on experience: $100,000 - $140,000 USD

GitLab is an open core software company that develops the most comprehensive ___, used by more than 100,000 organizations. Our ___ is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating the rate of human progress. This mission is integral to our culture, influencing how we hire, build products, and lead our industry. We make this possible at GitLab by running our ___ on our product and staying aligned with our ___. Learn more about ___. Thanks to products like ___, and ___, customers get the benefit of AI at every stage of the SDLC. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier. All team members are encouraged and expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact across our global organisation. Strategic Account Executive, Enterprise Location: Remote - Chicago, Illinois An overview of this role GitLab is the most comprehensive AI-powered DevSecOps platform for software innovation. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 40 million registered users and more than 50% of the Fortune 100 trust GitLab to ship better, more secure software faster. This role is a member of our AMER Enterprise Team. The right candidate will have a positive record of Enterprise Sales experience along with solid background in the software development lifecycle in areas like CI/CD automation, secure development practices, and infrastructure modernization in a regulated environment. What you’ll do • Supports GitLab’s ___ prospects and customers., • Provide account leadership and direction in the pre- and post-sales process, • Conduct sales activities including prospecting and developing opportunities in large/strategic accounts, • Ensure the successful rollout and adoption of GitLab products through strong account management activities and coordination with pre-and-post sales and support resources, • Be the voice of the customer by contributing product ideas to our ___, • Generate qualified leads and develop new customers in conjunction with our strategic channel partners ., • Expand knowledge of industry as well as the competitive posture of the company, • Prepare activity and forecast reports, • Contribute to root cause analysis on wins/losses., • Communicate lessons learned to the team, including account managers, the marketing team, and the technical team, • Assist sales management in conveying customer needs to product managers, and technical support staff, • Utilize a consultative approach, discuss business issues with prospect and develop a formal quote, a written sales proposal or a formal sales presentation addressing their business needs., • Develop an account plan to sell to customers based on their business needs., • Collaborate with Marketing on marketing strategies. What you’ll bring • A true desire to see customers benefit from the investment they make with you, • Able to provide high degree of account management and control, • Work under minimal supervision on complex projects, • Experience selling into large organizations, • Ability to leverage established relationships and proven sales techniques for success, • Excellent negotiation, presentation and closing skills, • Preferred experience with Git, Software Development Tools, Application Lifecycle Management, or security/App Sec tools, • You share our ___, and work in accordance with those values., • Ability to use GitLab, • Ability to travel if needed and comply with the ___ How GitLab will support you • ___, ___ work environment, • ___ support Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from ___ are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Remote-Global Remote-Global The base salary range for this role’s listed level is currently for residents of listed locations only. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, and alignment with market data. See more information on our ___ and ___. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. California/Colorado/Hawaii/New Jersey/New York/Washington/DC/Illinois/Minnesota pay range$98,600—$174,000 USD Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our ___ Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also ___ and ___. If you have a disability or special need that requires ___, please let us know during the ___.

Mercier Consultancy MD is excited to announce an opening for a Norwegian Customer Support Advisor specializing in Delivery Services. This remote position allows you to work from anywhere in Greece while providing exceptional support to our Norwegian-speaking clients. As a vital member of our team, you will assist customers in navigating our delivery services, ensuring timely and efficient resolution of their inquiries and issues. • Deliver outstanding customer support to Norwegian-speaking clients through various channels, including phone, email, and live chat., • Assist customers with inquiries regarding delivery services, timelines, and tracking information., • Resolve issues and complaints effectively, ensuring customer satisfaction throughout the process., • Document customer interactions accurately in our CRM system for tracking and follow-up purposes., • Collaborate with warehouse and logistics teams to address and escalate issues when necessary., • Stay informed about service updates and company policies to provide accurate support to customers., • Fluency in Norwegian (oral and written) is required; proficiency in English is a plus., • Experience in customer support roles, particularly in delivery or logistics services, is preferred., • Strong communication skills with a focus on customer experience., • Excellent problem-solving abilities and a proactive approach to customer inquiries., • Familiarity with CRM systems and customer service software is advantageous., • Ability to work independently from a remote location while managing multiple customer requests., • A passion for delivering high-quality service and helping customers succeed., • Competitive Monthly Salary, • Fully Paid Relocation Package, • 2 Extra Salaries Per Year, • Fully Paid Training, • Health Insurance, • And Much More...

Self Financial is a venture-backed, high-growth FinTech company with a mission to increase economic inclusion and financial resilience by empowering people to build credit and build savings. We're looking for people who share our passion and are driven to tackle challenges, find solutions and make the financial space better for the communities we serve. Our team is passionate about challenging the status quo of the credit industry by providing people accessible tools to take control of their credit. Executing on our mission requires deep collaboration across our teams to ensure our products reach the people who can benefit from them the most, particularly the 100 million+ Americans who have no or low credit. We celebrate diversity and are committed to creating an inclusive environment for all employees. To that end, we seek to recruit, develop and retain the most talented people from a diverse candidate pool. As a Distinguished Software Architect focused primarily on our front-end platform, you will shape the long-term architectural vision and strategy for Self’s client applications and BFF microservices while maintaining enterprise-wide architectural coherence across the system. You will be responsible for elevating the architecture of our client applications to enterprise scale, ensuring they are resilient, secure, performant, accessible, and adaptable for future growth. You will influence backend and platform decisions when they intersect with client applications, ensuring a clear boundary between backend systems dedicated to client applications (BFFs) and our other backend systems. You will serve as a trusted advisor to senior leadership and a mentor to architects and engineers across the organization, influencing through technical leadership rather than direct people management. Strategic Architecture Leadership • Define and champion the enterprise front-end architecture strategy across client platforms and BFF microservices. Ensure we meet our business objectives through implementations that support maintainability, reliability, and scalability., • Lead and deliver complex, business-critical, cross-team initiatives, influencing both technical and organizational outcomes., • Establish standards in the client applications around design library, shared components, graphQL, web-analytics, experimentation, state management, and client observability., • Ensure architectural coherence between BFF microservices and core backend microservices. Establish clear delineations of responsibilities between systems to support decoupled interfaces that allow for independent decoupled development., • Map and evolve our microservice architecture using Domain-Driven Design (DDD) principles, clarifying ownership and reducing coupling across front-end, BFF, and core backend systems., • Collaborate across engineering, product, DevOps, security, and data to define and govern architecture standards spanning APIs, data contracts, security, performance, observability, and deployment practices., • Lead and execute complex, business-critical, cross-team initiatives requiring enterprise-grade alignment across client, product, and platform systems., • Guide engineering direction through influence, collaboration, and deep technical expertise rather than formal authority. Front-End Platform Excellence & Modernization • Lead the evolution of our front-end technology stack (e.g., React, TypeScript, Next.js or similar), ensuring maintainability, scalability, and a strong developer experience., • Architect scalable design systems and shared component libraries that enable consistency, accessibility (WCAG), and rapid product delivery across teams., • Help define and standardize a design library that supports a cohesive look and feel for components throughout our client applications., • Define standards for client application performance optimization (Core Web Vitals, bundle strategy, rendering patterns such as SSR/SSG/CSR), resilience, and client-side monitoring., • Establish secure client architecture standards, including authentication flows (OAuth/OIDC), session management, and protection against common vulnerabilities (XSS, CSRF, etc.)., • Define testing and CI/CD strategies for front-end platform systems, including automated quality gates, preview environments, and release governance. Cross-Domain & System Modernization • Partner with platform, data, and core backend teams to implement clean, versioned service interfaces that enable seamless integration with client applications., • Advocate for scalable architectural patterns across the full stack, ensuring front-end and core backend decisions are aligned and made with the future in mind. Influence & Stakeholder Alignment • Align executives, product leaders, design leadership, and engineering managers around architectural standards and long-term client platform strategy., • Serve as a trusted technical advisor to senior executives, influencing investment decisions and long-range planning for customer-facing systems and enterprise platforms., • Facilitate architecture forums, guilds, and trainings that promote shared learning and cross-domain consistency., • Champion architectural excellence in large-scale programs, ensuring both enterprise integrity and exceptional customer experience., • Act as a thought leader and mentor to Principal Engineers, Senior Architects, and Staff Engineers across both front-end and backend domains., • Foster a culture of technical excellence, accessibility, performance awareness, and architectural rigor., • Identify and evaluate emerging front-end technologies, frameworks, and industry trends while maintaining disciplined governance standards., • Establish scalable architectural governance practices that balance innovation with enterprise stability and risk management., • 12+ years of progressive experience in software architecture and system design, with demonstrated impact across multiple domains and large-scale distributed systems., • Deep expertise in Domain-Driven Design (DDD), microservice architecture, and API-driven ecosystems; proven ability to decompose and modernize complex legacy systems., • Experience with python and/or javascript microservices., • Experience with postgres and AWS., • Experience with web and app frameworks like react and react native., • Broad, hands-on knowledge across the modern technology stack - covering cloud-native platforms, data infrastructure, event-driven systems, CI/CD pipelines, and observability tooling., • Proven success in leading and delivering complex, business-critical, cross-team initiatives, influencing both technical and organizational outcomes., • Demonstrated success in defining and governing architecture standards and frameworks at an enterprise scale., • Exceptional stakeholder management and communication skills, with the ability to influence technical direction at the executive level., • Proven leadership in building technical alignment across multiple teams and mentoring senior engineers and architects., • A strategic mindset with the ability to balance technical rigor with business outcomes., • Strong track record of translating architectural vision into measurable engineering and business results. Benefits and Perks: We have the compensation and benefits you expect. But there's one thing that Self Financial can offer that many companies cannot: we can positively change the world, while making a profit. We are a team of Builders, empowering our customers to build their dreams. We have a Do the Right Thing ethos in all that we do, and we hope you value that approach, too. Our perks include: • Company equity in the form of Stock Options, • Performance-based bonuses, • Generous employer-paid health, vision and dental insurance coverage, • Flexible vacation policy, • Educational assistance, • Free gym membership, • Casual dress code, • Team building events and activities, • Remote work arrangements/ flexible work schedule, • Paid parental leave Self Financial requires all employees hired to successfully pass a background check. We are an Equal Opportunity Employer. At this time, we are only able to consider applicants who are U.S. Citizens or Green Card Holders for employment opportunities. We appreciate your understanding.

SurveyMonkey is the world’s most popular platform for surveys and forms, built for business—loved by users. We combine powerful capabilities with intuitive design, effectively serving every use case, from customer experience to employee engagement, market research to payment and registration forms. With built-in research expertise and AI-powered technology, it’s like having a team of expert researchers at your fingertips. Trusted by millions—from startups to Fortune 500 companies—SurveyMonkey helps teams gather insights and information that inspire better decisions, create experiences people love, and drive business growth. Discover how at ___. What we’re looking for We're looking for a Principal PM to own one of our most strategic product bets. This is a role for someone who thinks in systems, operates at the intersection of product and platform, and knows how to turn a long-term vision into a quarterly plan that actually ships. You'll work at the senior individual contributor level with a player-coach remit, setting strategy, influencing cross-functional teams, and developing the PMs around you. This is not a role for someone who wants to manage up and delegate down. It's for someone who still loves the work What you’ll be working on • Own strategy and roadmap for a high-priority initiative with direct revenue impact, • Define the long-term vision while staying close enough to execution to catch when things drift, • Influence and align cross-functional teams such as engineering, design, data, and adjacent product orgs, • Mentor and elevate the PMs around you through example, not just feedback, • Bring commercial rigor to every roadmap decision connecting features to outcomes, • Work with platform and infrastructure teams to define what capabilities are needed and in what order We’d love to hear from people with • 8+ years in product management with a track record of owning complex, cross-functional bets, • Deep experience in one or more of: workflow automation, orchestration, engagement, or growth product loops, • Strong strategic long term and short term instincts, • Commercial orientation thinking about revenue impact, retention, and activation as naturally as you think about user experience, • Proven ability to influence without authority across large, matrixed organizations, • Providing player-coach energy to be in the room where the hard decisions get made, not just reviewing the output, • Comfort with AI and data as product primitives — you know how to build things that feel intelligent, • Experience at a SaaS company serving SMB or mid-market customers, • Background in integration-heavy products or platforms with rich API ecosystems, • Familiarity with AI-powered recommendation or next best action systems The base pay provided for this position ranges from $208,250.00/year - $208,250.00/year depending on the geographic market and assuming a full-time schedule. Actual base pay is based on a number of factors including market location, job-related knowledge, education or training, skills, and experience. Bonuses and commissions may also be offered as part of the total compensation package, in addition to a competitive benefits package including medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending & health savings account; paid holidays; paid time off; employee assistance program; and other company benefits. SurveyMonkey believes in-person collaboration is valuable for building relationships, fostering community, and enhancing our speed and execution. While this role is remote, it may require in-person participation. You will be encouraged to attend company events throughout the year. These events will take place at a designated SurveyMonkey office or location. #LI-remote Why SurveyMonkey? We’re glad you asked At SurveyMonkey, curiosity powers everything we do. We’re a global company where people from all backgrounds can make an impact, build meaningful connections, and grow their careers. Our teams work in a flexible, hybrid environment with thoughtfully designed offices and programs like the ___ to help employees thrive in work and life. We’ve been trusted by organizations for over 25 years, and we’re just getting started. Our milestones include celebrating a quarter-century of curiosity with___, opening new hubs in ___ and ___, crossing the threshold of ___, and earning recognition as one of the Most Inspiring Workplaces across ___ and ___. We live our___—like championing inclusion and making it happen—by embedding them into how we hire, collaborate, and grow. They help shape everything from our culture to our business decisions. Come join us and see where your curiosity can take you. Our commitment to an inclusive workplace SurveyMonkey is an equal opportunity employer committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities. Your data For more information on how SurveyMonkey (including its subsidiary and affiliated companies) processes your personal data as a job candidate or applicant, please see our ___. Please note that we may use artificial intelligence (AI) tools to support parts of the hiring process, such as sourcing candidates, reviewing applications, analyzing resumes, or summarizing interviews. These tools assist our recruitment team but do not replace human judgment.

Relay is a cross-chain payments protocol that provides instant, low-cost cross-chain bridging, swaps, and transactions. We're the fastest and cheapest way to bridge and transact across chains, serving over 5 million users who have completed 59+ million transactions with $6+ billion in volume across 85+ chains. Our company mission is to make transacting across chains as fast, cheap, and reliable as online payments. We are building the core infrastructure to abstract chains from end user payments, enabling the next billion users to experience the benefits of blockchain without the UX burdens. We are bringing the Relay Network to market through our consumer app (___) and major ecosystem partners, including Opensea, Alchemy, LiFi, Metamask, Coinbase, and more. Relay's integrator base has roughly doubled in the last six months, and we're looking for a Customer Support Specialist to help triage tickets, investigate issues, answer questions, and turn everyday support work into better systems for our customers and our team. Own front-line support in specific time zone hours * Provide reliable overlap with our existing support lead for incoming customer issues during your time zone working hours: * US: anywhere from Hawaii to the East Coast) * All other locations: UTC through UTC +9 * Respond to customer tickets with clarity and care, handling the ones you can resolve directly Triage and debug customer issues * Investigate issues using Relay's backend logs, transaction records, and block explorers * Build fluency with on-chain transaction flows for end users and integrators * Escalate the right issues to engineering with enough context for them to move quickly * Take on an increasing share of ticket volume and ownership so the team's capacity keeps pace with integrator growth Translate support work into better systems * Turn recurring customer issues into process improvements, internal documentation, and feedback for product and engineering * Communicate technical context at the right level for customers and internal stakeholders * Contribute to long-term project work such as automation, documentation, and self-serve tooling in the developer portal * Build depth over time on Relay's protocol, integrations, and customer base * You're a clear, calm communicator with customers and internal stakeholders * You have high agency: you take ownership, drive issues to resolution, and don't wait to be told what to do * You're already using LLMs as part of your daily workflow and are quick to pick up new tools and technology * You can scale complex explanations to different audiences * You treat support work as a system: every ticket is a signal, not just something to close * You're excited about blockchain and excited to go deep on the crypto side (block explorers, logs, on-chain flows) * You work well in a fast-moving startup environment and have contributed to shaping structure and processes * You have a keen eye for detail and notice the little things Must-have * 3+ years of customer or technical support experience in the tech industry * Excellent written and verbal communication skills * Strong computer and software tooling fluency, including everyday use of AI tools * Experience triaging competing priorities in real time * A track record of turning recurring support issues into systems or process improvements Nice to have * Familiarity with crypto or blockchain concepts, block explorers, logs, or on-chain transaction flows * Experience supporting developers or API integrators * Prior support experience at an early-stage or fast-growing startup * Exposure to developer tooling, self-serve product work, or internal automation * Competitive base salary * Equity package * Comprehensive health benefits * Unlimited PTO policy with encouraged minimum * Remote-first culture with emphasis on collaboration, communication, and flexibility

Arbiter is the AI-powered care orchestration system that unites healthcare. We are launching our best-in-class, patient-facing Agentic platform to optimize patient outcomes through a unique multimodal approach. We optimize complex healthcare workflows that interface with patients using the latest Agentic AI approaches, and we combine it with a sophisticated platform to serve this Agentic layer at scale. We are looking for expert engineers and leads to join our team and help us push the frontier of what's possible with Agentic workflows + Healthcare. Backed by one of the largest seed rounds in health tech history and operators who bring the expertise and distribution to scale nationally, we're building the connected infrastructure healthcare should have had all along. Our Engineering Culture & Values We are a high-performing group of engineers dedicated to delivering innovative, high-quality solutions to our clients and business partners. We believe in: * Engineering Excellence: Taking immense pride in our technical craft and the products we build, treating both with utmost respect and care. * Impact-Driven Development: Firmly committed to engineering high-quality, fault-tolerant, and highly scalable systems that evolve seamlessly with business needs, minimizing disruption. * Collaboration Over Ego: Valuing exceptional work and groundbreaking ideas above all else. We seek talented individuals who are accustomed to working in a fast-paced environment and are driven to ship often to achieve significant impact. * Continuous Growth: Fostering an environment of continuous learning, mentorship, and professional development, where you can deepen your expertise and grow your career. Responsibilities As a Senior Backend Engineer, you will engineer production agentic systems that directly serve hundreds of thousands of users at scale. Think forward-deployed engineering: you take powerful platform capabilities, design multi-step workflows that orchestrate voice, SMS, video, and web interactions, and ship them to production where real outcomes are measured. The problems are genuinely hard. You're building systems that navigate complex conversations in multiple mediums, handle sensitive nuances and edge cases in multiple languages, coordinate multi-outcome workflows across departments, and adapt dynamically based on user responses. You will innovate on how agentic technologies can be pushed to their maximum potential, not follow a playbook. Roughly 60-70% of your time is deployment-focused. The remainder is platform contribution: building reusable workflow primitives, improving shared infrastructure based on patterns you see across customers, and shaping how we architect agentic systems at scale. Your field experience makes you one of the most valuable voices in platform decisions. * Engineer Agentic Deployments: Design, build, and ship multi-step, multi-modal agentic workflows (voice, SMS, video, chat, web) tailored to specific customer use cases. Own these systems end-to-end from requirements through production monitoring. * Solve Hard Problems Creatively: Each deployment surfaces novel challenges: complex scheduling logic, real-time EHR data flows, multi-outcome conversations, adaptive patient journeys. You are expected to think independently and build solutions that go beyond existing patterns. * Translate Requirements into Technical Designs: Partner with Customer Success and stakeholders to understand operational needs, then architect agentic workflows that address them. Push back when requirements don't make sense. Propose better approaches when you see them. * Ship to Production with High Standards: Deploy and operate customer-facing systems with strict reliability, compliance, and quality requirements. Instrument thoroughly, monitor outcomes, and iterate based on real-world performance. * Contribute to the Platform: Identify reusable patterns across deployments and contribute them back as platform capabilities. Improve shared tooling, workflow primitives, and infrastructure based on what you learn in the field. * Cross-Functional Collaboration: Work with product, data, engineering, and clinical teams to align deployment work with broader platform direction and company goals. Minimum Qualifications * 5+ years of hands-on experience building and operating production software systems. Recent experience with AI-powered services, automation, or workflow systems is a strong plus. * Computer Science or Engineering degree, or equivalent practical experience. * Strong software engineering fundamentals: you write clean, testable, well-structured code and care about the systems you build. * Python proficiency (our primary backend language). * Proficiency with AI-assisted development tools (e.g., Cursor, Claude Code, GitHub Copilot). * Experience with real-time integrations (APIs, webhooks, bidirectional data sync) in production. * Experience working across the stack when needed. You're primarily backend-focused but not afraid to touch whatever layer the problem requires. * Experience with cloud infrastructure (AWS, GCP, or Azure) and production deployments. * Comfort with ambiguity. You can take a loosely defined problem, structure it, and drive it to a shipped solution without heavy hand-holding. * Strong communication skills. You will regularly interface with non-technical stakeholders and need to explain technical tradeoffs clearly. Preferred Qualifications * Experience building agentic workflows, including orchestration across tools and services, multi-step automation, or human-in-the-loop patterns. * Experience integrating LLM APIs and working with prompt engineering and evaluation. * Track record of working directly with customers or end users and translating their needs into technical solutions. * Startup or early-stage experience operating in fast-moving, high-ambiguity environments. This role can be remote or on-site, based in our New York City or Boca Raton offices, in a fast-paced, collaborative environment where great ideas move quickly from whiteboard to production. Job Benefits We offer a comprehensive and competitive benefits package designed to support your well-being and professional growth: * Highly Competitive Salary & Equity Package: Designed to rival top FAANG compensation, including meaningful equity. * Generous Paid Time Off (PTO): To ensure a healthy work-life balance. * Comprehensive Health, Vision, and Dental Insurance: Robust coverage for you and your family. * Life and Disability Insurance: Providing financial security. * Simple IRA Matching: To support your long-term financial goals. * Professional Development Budget: Support for conferences, courses, and certifications to fuel your continuous learning. * Wellness Programs: Initiatives to support your physical and mental health. Pay Transparency The annual base salary range for this position is $148,500-$190,000. Actual compensation offered to the successful candidate may vary from the posted hiring range based on work experience, skill level, and other factors.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. The Team: The Telecom and Media Outbound Product Management team is responsible for all outbound GTM and commercial aspects of the ServiceNow Telecom and Media portfolio. We collaborate closely with multiple cross-functional teams (e.g., marketing, sales, solution consulting, pricing strategy, and operations, customer outcomes, product success, training, and certification, etc.). The Role: ServiceNow is looking for a Senior Staff Outbound Product Manager to lead customer adoption initiatives for our Teleco and Media offerings. This role focuses on empowering customers to build transformative solutions on the ServiceNow AI Platform, while ensuring their voices directly influence our product roadmap and strategy. You’ll collaborate with customers and internal teams to drive adoption, align solutions with business priorities, and gather insights that shape the future of our products. This is a strategic, hands-on role with significant visibility and impact across the organization. You’ll have the opportunity to shape the next wave of enterprise AI, working with passionate teams and forward-thinking customers. Help us drive meaningful innovation while ensuring ServiceNow continues to be a leader in AI-powered workflow transformation. What You'll Do: • Develop a deep understanding of our Telecom and Media customers, their use cases, challenges, and goals., • Guide and support the adoption of our Telecom and Media products across high-impact accounts., • Serve as a primary advocate for the Voice of the Customer (VoC) within product, engineering, and leadership teams., • Lead early access programs to gather feedback and validate new product capabilities., • Create technical enablement and adoption content that highlights product value., • Conduct onboarding and enablement sessions to scale adoption across customers and partners., • Manage community engagement and create content that drives interest and success., • Collaborate with analysts, partners, and thought leaders to share ServiceNow’s vision., • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industry., • 10+ years of total experience, including 5+ years in customer-facing roles (e.g., product management, technical consulting, presales, or business development)., • 10+ years of experience in the telecommunication industry., • Willingness to become an expert in our products including hands-on demonstrations and configuration, • Experience launching and scaling adoption of emerging technologies in enterprise environments., • Strong sense of accountability, with the ability to influence, lead, and execute effectively., • Action-oriented mindset and motivation to deliver impactful outcomes., • Proven ability to collaborate across diverse, cross-functional teams., • Customer-centric approach with strong problem-solving skills., • Excellent written and verbal communication, including the ability to convey technical concepts to varied audiences. Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. ___. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact ___for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

AssetWatch serves global manufacturers by powering manufacturing uptime through the delivery of an unparalleled condition monitoring experience, with a passion to care about the assets our customers care for every day. We are a devoted and capable team that includes world-renowned engineers and distinguished business leaders united by a common goal – To build the future of predictive maintenance. As we enter the next phase of rapid growth, we are seeking people to help lead the journey. The External Support Representative will develop an understanding of AssetWatch products and services to support both hardware & network outages for external customers. You will collaborate with stakeholders to ensure timely and long-term solutions. What You'll Do: Who You Are: • 2+ Years of some form of technical support or equivalent experience, • 2+ Years of customer service interaction, in person or virtual, • Experience with high volume support ticketing systems, • Experience with CRM platforms (Salesforce strongly preferred) What We Offer: AssetWatch is a remote-first rapidly growing startup providing a game changing condition monitoring platform and mobile experience in the industrial manufacturing space. • Competitive compensation package including equity options., • Flexible work schedule, • Full benefits and 401K Match, • Opportunity to make a real impact every day, • Opportunity to grow as a leader and build a team, • Unlimited PTO We have a distributed team that works remotely across locations in the United States. We are open to candidates from most states as long we all can closely collaborate within core working hours. #LI-Remote What We Offer: AssetWatch is a remote-first company that puts people at the center of everything we do. We want our team members to thrive - that’s why we offer a range of benefits and perks designed to support your well-being, growth, and work-life balance. • Competitive compensation package including stock options, • Flexible work schedule, • Comprehensive benefits including retirement plan match, • Opportunity to make a real impact every day, • Work with a dynamic and growing team, • Unlimited PTO We have a distributed team that works remotely across locations in the United States and Ontario, Canada. Collaboration within core working hours is required.

tldr; We build software for Airbnbs to rent themselves, with a state-of-the-art product and user experience. We are bold, like risks, and take on big challenges together. We believe in the value of team diversity and seek candidates from a wide range of backgrounds in their work, life, culture, and experiences. We have crafted an Applicant Handbook, which we highly recommend you check out, where you can find out more about the company, culture, how we recruit, what we do, and how we do it: ___ ___ Our customers love the product, provide valuable feedback, and trust us to rapidly help with their problems. Feel free to check out one of our public Town Halls for yourself: ___ ___ Hospitable.com is a remote-only and fully distributed company. We hire based on timezones, not countries. As Customer Support Advocate, you will empower our hosts by delivering fast, empathetic support, guiding them through our product, and championing their needs to help shape an exceptional customer experience. • Investigate and troubleshoot complex technical issues for our customers (with the support of the engineering team and our robust tooling)., • Onboard customers and answer questions on our product throughout the entire user cycle with live chat, email, and Zoom calls., • Create bug reports to escalate to engineering., • Create video and written content to educate customers (product tours, videos, documentation, FAQ) and keep it current with our constantly evolving product., • Act as a "feature champion" to educate the product & engineering teams about users' needs., • Collaborate with the team on best working practices and issue resolution, working alongside Kevin whose favorite fruit is passion fruit. For this position, we are aiming to service customers across North American timezones. This role will follow a five-day schedule that might include one weekend day to ensure coverage. If you're hesitant to apply for this position because you feel that you don't meet this list of qualifications fully, don't worry! We still want to hear from you. • Has 3+ years of hands-on experience in technical support for a B2B or B2C SaaS product., • Cares about the impact their work has on the team and the company., • Has a keen eye for detail and eagerness for constant improvement., • Is excited to work with a deeply technical product where learning quickly is part of the job. Our development speed is fast, which means you’ll need to be comfortable adapting to frequent changes and improvements., • A supportive, radically transparent, and caring team environment, where you are trusted, not managed—and a culture that is focused on results and output., • The total budget for this role is within US$76,958.00 - $95,700.00 depending on the cost of living in your location. We can hire talent internationally as contractors—or employees if you are based in the United States, the European Union, or Australia, taking into account payroll taxes to determine your gross compensation. This means that the gross salary for US employees could be anywhere between $70,974.17 to $88,258.90., • We also offer options into the company equity through ___ (RSU's), with a grant value of up to $8,700.00, to share in the long-term upside value of the company., • Separately, this role is eligible for up to an additional $281,152.00 per year in Performance Share Units (PSUs). These PSUs do not vest over time and are granted only upon the achievement of clearly defined business performance targets. The size and payout of this award are directly tied to measurable outcomes and are intended to strongly align compensation with company impact., • 35 days off per year, encouraged (including self-serve public holidays) and parental leave., • Complimentary mental health and emotional support with therapists on call through Slack by ___., • Earn virtual coins through our peer recognition platform and redeem them through gift cards, donations, or monetary rewards.

About Agero: Wherever drivers go, we’re leading the way. Agero’s mission is to rethink the vehicle ownership experience through a powerful combination of passionate people and data-driven technology, strengthening our clients’ relationships with their customers. As the #1 B2B, white-label provider of digital driver assistance services, we’re pushing the industry in a new direction, taking manual processes, and redefining them as digital, transparent, and connected. This includes: an industry-leading dispatch management platform powered by Swoop; comprehensive accident management services; knowledgeable consumer affairs and connected vehicle capabilities; and a growing marketplace of services, discounts and support enabled by a robust partner ecosystem. The company has over 150 million vehicle coverage points in partnership with leading automobile manufacturers, insurance carriers and many others. Managing one of the largest national networks of service providers, Agero responds to approximately 12 million service events annually. Agero, a member company of The Cross Country Group, is headquartered in Medford, Mass., with operations throughout North America. To learn more, visit ___. Note: For our technical positions, we love to get you started in person! You may be required to travel to Medford for your initial onboarding. Don't worry about the logistics - once you're hired, we handle all travel arrangements and expenses for you. NOW HIRING: Remote Response Associates in Roadside Assistance We are actively seeking Remote Response Associates (Customer Service Representatives) to handle inbound calls within our Roadside Assistance department. As the first point of contact for customers experiencing vehicle breakdowns or emergencies, you will provide calm, empathetic support, dispatch service providers, and ensure every customer feels safe and supported. • Start Date: Monday, March 30, 2026, • Training Schedule: 3:00 pm – 11:30 pm EST, M-F for 2 weeks live on Zoom, • Production Schedules: PM shifts available (Full-time only), • Pay: $16.25 per hour + monthly bonus opportunities, • Location: Must reside in AL, AZ, FL, GA, MS, TN, or VA., • Remote Position:This is a work-at-home role. If hired, you’ll train and work remotely online from your home residence., • Equipment: Bring-Your-Own-Device (BYOD). You will be required to provide your own compatible computer and equipment for this role as confirmed by passing the Harver system checker process. About the Role As a Response Associate, you serve as a lifeline for customers facing roadside emergencies such as flat tires, lockouts, dead batteries, and mechanical failures. Because customers often reach out feeling overwhelmed or unsafe, you will manage these high-stress situations with calm, empathetic guidance and consistent reassurance. You will coordinate directly with external providers to ensure the accurate and rapid dispatch of tow trucks and service vehicles. Your ability to make quick decisions under pressure directly impacts customer safety, satisfaction, and our reputation as a trusted roadside service provider. What You'll Do • Handle High-Volume Calls: Gather essential details regarding location and vehicle issues to dispatch assistance quickly., • Dispatch with Accuracy: Coordinate efficiently with service providers to ensure the right help arrives at the right time., • De-escalate & Support: Use active listening and empathy to calm frustrated or anxious customers., • Navigate Digital Tools: Utilize multiple web-based systems and dispatch tools to track service progress accurately., • Excel in a Virtual Team: Thrive in a performance-driven remote environment, collaborating with peers and managers via Zoom and Google Chat. Training and Schedules • Start Date: Monday, March 9, 2026, • Training Schedule: 3:00 pm – 11:30 pm EST, M-F for 2 weeks live on Zoom, • Attendance & Performance: 100% attendance is required during the training period to ensure your success. Your performance will be assessed throughout this time, and you will have ongoing opportunities for cross-training to expand your skills and advance your career., • Production Schedules: Full-time only. Available Production Schedules: • 2:00 pm – 10:30 pm | Off: Wed/Thu OR Mon/Sun, • 2:30 pm – 11:00 pm | Off: Mon/Tue OR Fri/Sun, • 3:00 pm – 11:30 pm | Off: Wed/Thu OR Mon/Sat, • 3:30 pm – 12:00 am | Off: Tue/Wed OR Thu/Fri, • 4:00 pm – 12:30 am | Off: Mon/Sat OR Tue/Sun, • 4:30 pm – 1:00 am | Off: Thu/Fri OR Tue/Sat, • 5:00 pm – 1:30 am | Off: Mon/Sun OR Wed/Thu, • 2:00 pm – 12:30 am | Off: Mon, Tue, Sat, • 2:30 pm – 1:00 am | Off: Mon, Wed, Thu, • 3:00 pm – 1:30 am | Off: Tue, Fri, Sat, • 4:00 pm – 2:30 am | Off: Wed, Thu, Sun, • 5:00 pm – 3:30 am | Off: Mon, Thu, Sun, • 5:30 pm – 4:00 am | Off: Mon, Thu, Fri Please Note: All schedules are in EST and include weekend shifts Pay, Benefits,and Career Growth • Starting Pay: $16.25 per hour + monthly performance and attendance bonuses., • Benefits: Medical, Dental, and Vision; 401(k) with match; Paid Time Off; Tuition Reimbursement; and Complimentary Roadside Assistance., • Career Growth & Development: Invest in your future with access to online skill-building courses, mentorship, and cross-training programs designed to build the expertise needed for advancement at Agero., • Compensation Note: Actual salaries may vary and may be above or below the range presented based on various factors, including, but not limited to, work location, experience, job-related skills, and relevant training and education. What We’re Looking For • Empathy in Action: You have a natural ability to connect with customers, validate their feelings, and provide genuine reassurance during stressful situations., • Effective Two-Way Communication: Strong active listening skills paired with the ability to provide clear, concise explanations for updates and solutions., • Sound Judgment Under Pressure: The ability to stay composed and make fast, informed decisions during roadside emergencies., • Multitasking Mastery: Highly organized and capable of managing calls, dispatch requests, and multiple systems simultaneously. You can comfortably speak with customers or providers while typing detailed notes and navigating multiple screens., • Problem-Solving & De-escalation: A patient and professional approach to resolving customer concerns, with a talent for turning a difficult situation into a positive experience., • Computer & Technical Proficiency: Skilled at navigating digital tools and dispatch software with confidence. You are comfortable using Google Workspace (Gmail, Docs, Sheets) and can type at least 30 wpm accurately. Position Requirements • Location: Must currently reside in Alabama, Arizona, Florida, Georgia, Mississippi, Tennessee, or Virginia., • Experience: 1+ year of customer service experience, ideally in a fast-paced contact center. Reliable tenure, demonstrated career growth, and a background in remote work are strongly preferred. Experience in retail, fast-food, hospitality, administrative, or warehouse/production roles is highly transferable and valued., • Customer Focus: A genuine passion for helping others with a proven track record in customer-facing support roles., • Technical Skills: Proficient in Google Workspace (Docs, Sheets, Gmail) and skilled at navigating web-based systems to manage customer and vehicle information., • Remote Readiness: Ability to thrive in a virtual contact center, collaborating effectively via phone, email, chat, and Zoom., • Flexibility: Open availability for all shifts, including days, evenings, nights, weekends, and holidays - to support our customers during peak times., • Background Check: Must successfully pass a criminal background screening., • Home Office (BYOD): Requires a dedicated, quiet workspace. You must provide your own equipment, including a compatible desktop or laptop, wired high-speed internet, a webcam, a mobile phone, and a wired headset. Remote Technology Requirements To ensure your success, your home office must meet the following technical specifications, which will be verified via the Harver System Checker during the application process. Required Equipment & Specs • Computer: Personal desktop or laptop (manufactured in 2020 or later)., • Operating System: Windows 11 (Versions 24H2 or 25H2 only)., • Processor: Intel or AMD 2+ cores, minimum 3.5 GHz (boosted/turbo speed)., • Memory & Storage: 8 GB RAM (or greater) and at least 20 GB of free space., • Peripherals: Webcam and a wired headset., • Browser: Google Chrome (23+) or Mozilla Firefox (3+)., • Internet: Secure, wired high-speed connection (no Wi-Fi)., • Min Download: 25 Mbps | Min Upload: 10 Mbps | Max Latency: 80ms–100ms., • Mobile Device: An active cell phone capable of SMS and app downloads for two-step authentication. Not Allowed (Incompatible) • Devices: MacBooks, iPads, iMacs, Chromebooks, Surface Pro/Go, or Samsung Notebooks., • Connections: Mobile hotspots, Wi-Fi, satellite internet, or USB tethering., • Software: VPNs, privacy/proxy services, or hosted/virtual PC services., • OS Versions: Windows 11 versions 21H2, 22H2, and 23H2 (No longer supported by Microsoft). Before Applying: Verify Your Windows Version As of November 2025, Microsoft has discontinued support for older versions of Windows 11. You must be on version 24H2 or 25H2 to be eligible. • Check Your Version: Press the Windows Key + R, type "winver", and hit Enter., • Upgrade if Needed: If you are on an unsupported version, go to Settings > Windows Update and select Check for Updates., • Alternative: Download the Windows 11 Installation Assistant from Microsoft’s official site to run the update manually. Upgrades are typically free and take only a few minutes. The Hiring Process Our selection process is transparent and conversational because we want to learn about your career goals and passion for service beyond just what’s on your resume. We’re looking for high-energy individuals who combine strong communication and multitasking skills with a knack for problem-solving and a comfort with evolving technology. If you’re eager to grow your professional journey with us, let’s talk and see if we’re a match. The Step-by-Step Journey: • Application: Submit your information through our careers page—it only takes a few minutes!, • Tech & Skills Check: Keep an eye on your email for a Harver link to complete a 10-minute computer skills assessment and device system check. This ensures your home setup is ready for the role., • The Video Interview: If your profile and tech check align, you’ll be invited to a 30-minute Zoom interview with a Recruiter to discuss your experience and goals., • Shift Selection: If we move forward with an offer, you will receive a link to browse available training classes and select the production schedule that works best for you., • Offer & Onboarding: Once your schedule is confirmed, we will send your official Offer Letter. All offers are contingent upon passing a criminal background check. Hiring Remotely In: AL, AZ, FL, GA, MS, TN, and VA Important Dates • Last Day to Apply: Friday March, 13, 2026 at 05:00 pm EST, • Anticipated Start Date: Monday, March 30, 2026 We Want to Hear From You: Apply Now If you are driven by a passion for service and are committed to making a positive impact, we invite you to join our contact center team Grow your career with Agero and make a genuine difference every day. Once you apply, check your inbox for the Harver Assessment link to get started! Life at Agero: At Agero, you'll find a workplace where your unique perspective is not just welcomed, it's celebrated. We believe that our differences make us stronger, and we're committed to creating an environment where every employee feels a sense of belonging. If you're looking for a company that values your individuality, provides opportunities for growth, and champions open communication, Agero is the place for you. Join our team and help us drive the future of driver assistance, while experiencing a workplace where you can truly thrive. Benefits Built for Well-being: Agero’s innovation is driven by a workforce where all associates feel like they can truly thrive. Agero offers a wide range of benefits to promote well-being, encourage personal development, and ensure financial stability. Our benefits include: • Health and Wellness: Healthcare, dental, vision, disability, life insurance, and mental health benefits for associates and their families., • Financial Security: 401(k) plan with company match and tuition assistance to support your future goals., • Work-Life Balance: Flexible time off, paid sick leave, and ten paid holidays annually., • For Contact Center Roles: Accrual of up to 3 weeks Paid Time Off per year, paid sick leave, and ten paid holidays annually., • Family Support: Parental planning benefits to assist associates through life’s milestones., • Bonus/Incentive Programs Join Agero and experience a workplace that invests in your success both personally and professionally. *Applicants must be currently authorized to work in the United States on a full‑time basis. This position is not eligible for employer visa sponsorship now or in the future. *It is unlawful in Massachusetts to required or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

TrueCar is a leading automotive digital marketplace, and we are on a mission to make car buying and selling easy, transparent, and efficient. We work to empower consumers with data and foster connections with our network of Certified Dealers who share our belief that truth, transparency, and fairness are the foundation of a great experience. We forge partnerships to power car-buying programs for some of America’s most trusted brands. And we continually innovate to provide useful tools, research, market context, and pricing transparency to help consumers feel empowered and confident throughout their journey. As consumers’ priorities and shopping habits shifted, so did we. We are building a modern-day marketplace and invite you to join the TrueCar Crew. You can have a real and direct impact on our journey as we continue to evolve and revolutionize the car-buying and selling experience. The Opportunity: TrueCar is seeking an ambitious sales professional with a passion for helping automotive dealers grow their business. The Business Development Manager is responsible for closing accounts for their assigned book of business to achieve revenue and profitability growth aligned with strategic goals. Reporting to the Director, Dealer Services, the Business Development Manager is responsible for identifying, developing, and managing relationships at all levels within assigned and new accounts, acting as a liaison between the dealer and TrueCar, understanding the needs of the dealer, and educating dealers on TrueCar products as solutions to their dealership needs. This position requires strong coordination with cross-functional teams, including dealer performance, dealer operations, and dealer training teams. The ideal candidate for this role will reside in the greater Houston, TX area. This territory will initially include south/east TX, LA, and MS, and is subject to change at the company's sole discretion. How you will contribute to TrueCar’s success: • Identify, develop, manage, and close new business opportunities at assigned and new accounts, ensuring cross-functional and organizational alignment., • Build a strong 90-day sales pipeline to ensure a long-term and sustainable sales roadmap within your book of business., • Establish and maintain strong relationships with senior leaders and key decision-makers at dealerships., • Meet or exceed sales goals within an assigned book of business. Independently grow an assigned book of business and actively collaborate with the Account Managers group to retain accounts., • Prepare and present proposals and negotiate terms and conditions with dealers., • Support in dealer escalations with all involved functional areas, including dealer performance and sales operations teams, to assure approval and success. Support resolution of challenges where required., • Serve as liaison between the dealer, dealer performance manager, and dealer implementation team with respect to product implementation and continuous product management., • In partnership with the dealer training team, learn about new or upcoming products and features, ensuring a high level of personal proficiency in knowledge and functionality of products. Serve as subject matter expert in TC products., • Support a team environment with strong morale and positive energy anchored on sales goals., • Report and record all sales activity notes within Salesforce and communicate properly with applicable team members., • Serve as a change agent, leading change and acting as a catalyst for continuous improvement., • Support in the management of accounts receivable for assigned accounts., • Demonstrate a high level of attentiveness toward customers and actively contribute to a culture that encourages high-quality service with a sense of urgency., • Develop trusting relationships and open communication, accepting feedback (up and down)., • Additional ad hoc responsibilities as determined by the needs of the business. Your Expertise: • Proven success in retail sales in an automotive dealership environment., • Experience in digital media advertising., • Excellent communication and presentation skills, with the ability to listen for understanding, influence outcomes, and negotiate with clients., • Proven ability to identify, initiate, negotiate, and close deals., • Proven track record of consistently meeting and/or exceeding sales goals., • Ability to formulate, implement, and execute sales strategy, plans, and tactics in a competitive environment., • Experience with Salesforce or other Customer Relationship Management tool utilization., • Experience interfacing with client contacts at various levels and demonstrated ability to effectively present information, including complex technical content, and respond to dealer requirements/requests., • Demonstrated understanding of client standards and requirements as they pertain to offered products, features, and capabilities., • Strong sales skills with the ability to create tangible interest for new ideas and product opportunities with clients., • Ability to communicate client requirements and methodologies to the internal organization to ensure alignment., • High integrity, self-starter, strong work ethic, with a high level of energy., • Tech-savvy with the ability to understand, interpret, and present data using a consultative approach., • Ability to grasp new concepts quickly with an open mind for change and a willingness to solve problems., • Strong understanding of auto dealerships, both larger dealer groups and family-owned., • Ability to travel domestically by airplane or car, including overnight trips up to 75% of the time Please note that final interviews may be conducted in-person at the Company's sole discretion. Base salary + target incentive: $155,000 - $165,000 Your TrueCar Experience At TrueCar, we champion remote work because we know great work can happen anywhere. This flexibility allows our TrueCar Crew to live and work from anywhere in the U.S. (with some role-based exceptions). To support our remote team, we provide a home office setup that suits their needs and offer monthly reimbursements for phone and internet connectivity. You will receive excellent benefits that include, but are not limited to, 100% employer-paid health, vision, and dental premiums; a 401(k) plan with company contributions; a wellness reimbursement account; and learning & development reimbursement opportunities. We also understand the importance of recharging, so we offer flexible PTO for exempt TrueCar Crew Members and a generous PTO accrual policy for non-exempt TrueCar Crew Members, in addition to 14 company-paid holidays and 2 floating holidays. In short, we care deeply about our Crew Members and have designed employee-centric programs that reflect this. At TrueCar, we believe in the power of diversity to create a deeper understanding of our consumers and partners, driving innovation in our products. We welcome a workforce that reflects the diversity of car-buying consumers and encourage everyone interested in our mission to apply. We do not discriminate on the basis of race, gender, religion, sexual orientation, age, or any other characteristic protected by applicable law. We will consider qualified applicants with arrest and conviction records in accordance with applicable law. Additionally, TrueCar will provide reasonable accommodations for qualified individuals with disabilities. TrueCar does not accept unsolicited agency submissions. If you are based in California, we encourage you to read this important information for California residents linked ___. #LI-Remote

About ABC Legal Services: ABC Legal Service is proud to be the national leader in service of process. We are a team of 1000 and growing with offices in Los Angeles, Oklahoma City, Phoenix, Brooklyn, Chicago, Washington DC, and more. Seattle is our home and headquarters. We’ve been successful in this unique business for over 30 years and we continue to advance our technology and business processes to remain years ahead of what our competition is able to offer. Our focus is to expand our technology lead, acquire and integrate less efficient competitors, and tap into new segments through an integrated inbound marketing and sales approach. Job Overview: The Customer Support Specialist addresses and resolves all customer questions and issues and provides the best customer experience possible. This role corrects errors, follows up with process servers, moves orders along and provides information and updates. The Customer Support Specialist works with other teams to ensure all necessary tasks are completed on orders. This customer-focused role requires diplomacy, the ability to think on your feet and keep a cool head while juggling many priorities at once. This position is remote but must be located in Arkansas. Key Responsibilities: • Respond to customer support tickets, including answering questions and resolving issues related to existing orders, • Manage high-volume phone calls to assist customers with existing orders and assist new customers with how to place new orders online, • Respond to emails and address questions and concerns from customers, internal department queries relating to orders or payment on orders and process servers in the field, • Document issues in Confluence, • Visit court dockets for information on case filing and occasionally pull filed papers, • Perform other job-related duties as assigned Qualifications: • High school diploma or GED required; 1-3 years of customer support or call center experience assisting customers over the phone, • Technology Driven; Experience using computer programs such as Microsoft Outlook, Excel and Word, PDF Editor and phone systems preferred, • Document manipulation experience, • Ability to read, write, and speak English, • Ability to transcribe information, review an order, investigate issues and implement solutions, • Ability to perform repetitive tasks with accuracy, • Ability to maintain a high level of work product in often stressful situations, • Ability to anticipate issues and circumvent them, • Ability to implement new processes and changes and improve performance, • Typing speed of at least 55 wpm We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. Join our team today! Benefits: • Health, Dental, Vision insurance, • 401(k) with company matching, • Paid time off, • 7 Paid company holidays, • 4 Floating holidays per-year, • Life Insurance and AD&D Insurance, • Long Term Disability, • Health Care Reimbursement Flexible Spending Account, • Dependent Care Flexible Spending Account, • EAP (Employee Assistance Program), • Pet Insurance Starting Pay: $15.00 to $17.00 /hr Schedule: Full-time, 7- 4 PST

Location: Dallas, Remote preferred Narvar is hiring! We are seeking a Strategic Initiatives & AI Transformation Lead who will focus on leading the design and execution of the company’s internal AI transformation: where and how teams adopt AI tools, how usage and skills are measured, and how that translates into tangible business outcomes. You will operate within the Office of the CEO, as the execution arm for AI and for select other strategic initiatives, ensuring priorities become real changes in how people work. This is an exciting and unique opportunity for someone who enjoys bridging strategy to execution, and driving company-wide impact through an AI-first agenda. • Map where AI is (and should be) used internally across R&D, GTM, and G&A: developer tools, copilots, internal search/knowledge, analytics, back‑office automation, etc., • Define a focused internal AI adoption strategy: priority workflows, target user groups, and a roadmap for rolling out tools and capabilities by function., • Establish a measurement framework for internal AI:, • Adoption: who is using which tools, how often, in which workflows., • Proficiency: skill tiers (e.g., beginner, proficient, expert) and expectations by role or function., • Outcomes: KPIs such as time saved, throughput, error rates, ticket resolution time, sales cycle, etc., • Fold AI into the broader strategic‑initiatives portfolio so internal AI work is coordinated with other CEO‑level programs (e.g., org changes, tooling consolidation)., • Act as program owner for internal AI adoption: run intake and prioritization for internal AI ideas, select pilots, and manage their progression from experiment to scale., • Partner with product/engineering, data/platform, security, and IT to define the “approved internal AI stack” (e.g., coding copilots, document copilots, AI in CRM/support, internal RAG/search) and ensure safe, reliable deployment., • Work with functional leaders to embed AI tools into real workflows, not just make them available: update processes, templates, SOPs, and enablement so AI becomes the default way of working where appropriate., • Implement practical usage and impact tracking: dashboards and reviews that show tool adoption, skill progression, and outcome metrics by team, feeding into regular exec and board updates via the Chief of Staff., • Design and run internal AI skills programs:, • Define role‑based competency models (what “good” AI usage looks like for engineers, sales, CS, finance, etc.)., • Partner with People/HR and L&D on training paths, labs, and assessments to move people up the curve., • Stand up and support an AI champions network in each major function to localize best practices, gather feedback, and drive adoption on the ground., • Lead change management for internal AI: targeted communications, demos, playbooks, FAQs, and manager toolkits that address concerns and highlight wins., • Help the Chief of Staff craft the internal narrative around AI (augmentation, quality, and growth vs. pure efficiency), ensuring alignment with performance, incentives, and talent processes., • Take on additional CEO‑sponsored cross‑functional initiatives (AI‑adjacent or otherwise) where similar skills are needed: structured problem‑solving, cross‑org execution, and change leadership., • Apply the same discipline—clear problem framing, KPIs, operating cadence, and adoption focus—to these initiatives, ensuring they do not conflict with, but rather reinforce, the internal AI agenda., • Strategic Execution: 7–10+ years in Strategy, BizOps, Finance or Consulting. Startup and transformation experience within the SaaS/B2B space is strongly preferred., • Operational Change Agent: A proven track record of "changing how teams actually work"—you don’t just suggest ideas; you redesign workflows and implement people/process frameworks that stick., • AI Fluency: Deep familiarity with modern AI and productivity tools (LLM-based copilots, automation, BI). You have a practical, "human-first" lens on how non-technical teams adopt new tech., • High-Stakes Influence: Exceptional stakeholder management skills; you can navigate ambiguity and influence without authority, moving comfortably between executive-level strategy and "in-the-weeds" execution., • Data-Driven Rigor: A passion for measurement. You are comfortable defining KPIs, designing skill frameworks, and using data to iterate on team performance., • High Agency: A self-motivated, "builder" mindset. You thrive in fast-paced environments and can manage multiple high-priority strategic initiatives without losing sight of the details. We're on a mission to simplify the everyday lives of consumers. Post-purchase is a critical phase of the customer journey. That's why we created Narvar - a platform focused on driving customer loyalty through seamless post-purchase experiences that allow retailers to retain, engage, and delight customers. If you've ever bought something online, there's a good chance you've used our platform! From the hottest new direct-to-consumer companies to retail’s most renowned brands, Narvar works with GameStop, Neiman Marcus, Sonos, Nike, and 1300+ other brands. With hubs in San Francisco, Atlanta, London, and Bangalore, we've served over 125 million consumers worldwide across 10+ billion interactions, 38 countries, and 55 languages. Pioneering the post-purchase movement means navigating into the unknown. Our team thrives on this sense of adventure while nurturing a mindset of innovation. We're a home for big hearts and we leave our egos at the door. We work hard but we always make time to celebrate professional wins, baby showers, birthday parties, and everything in between. We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Please read our to learn what personal information we collect in connection with your job application, and how we may use and share it.

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a ___ (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a ___ company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in ___, committed to making a positive impact on its customers, employees, and communities. The Role Veeva is looking for a Software Engineer in Test who is passionate about quality and automation. You will be creating, maintaining, and improving automation framework and infrastructure. In addition, developing innovative tools to boost our testing efficiency, debug failures, and make it easy to communicate results. You will be responsible for monitoring, analyzing, and reporting test automation results. The ideal candidate will be highly technical, detail-oriented, creative, motivated, and focused on achieving results. \n What You'll Do • Creating, maintaining, and improving automation frameworks/infrastructure that test API’s and Infrastructure, • Developing innovative tools to boost our testing efficiency, debug failures, and make it easy to communicate results with high-level reports, • Responsible for monitoring, analyzing, and reporting test automation results Requirements • 4+ years of experience in the software industry, with a passion for quality processes, • Ability to design/develop/maintain test automation frameworks, • Good experience in Java, Python, AWS, Rest API’s, CI/CD, Jenkins, • Strong problem-solving, critical thinking skills, verbal, and written communication skills, • Experience in testing and automating APIs and Infrastructure, • Experience in software development lifecycle, test methodologies, and tools, • Bachelor’s in computer science/applications or similar field, • We are looking for strong mentors with a proven record of making your team better, • Must live in Eastern or Central time zones, • Applicants must have the unrestricted right to work in the United States. Veeva will not provide sponsorship at this time Nice to Have • Experience in Performance Testing Learn More Perks & Benefits • Medical, dental, vision, and basic life insurance, • Flexible PTO and company paid holidays, • Retirement programs, • 1% charitable giving program Compensation • Base pay: $75,000 - $150,000, • The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus. \n #LI-Remote Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world. Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at ___.

About Gusto At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff—like payroll, health insurance, 401(k)s, and HR—so owners can focus on their craft and customers. With teams in Denver, San Francisco, and New York, we’re proud to support more than 400,000 small businesses across the country, and we’re building a workplace that represents and celebrates the customers we serve. Learn more about our ___. About the Role: As Senior Staff Staff Software Engineer on the Embedded Payroll team acts as a technical leader shaping how developers build on Gusto’s payroll platform. The role sits at the intersection of platform engineering, API design, and developer experience. It combines hands-on work in the codebase with setting direction for tools, interfaces, and workflows used by internal teams and external partners. Success requires strong technical judgment, empathy for developers and solution architects, and the ability to turn friction into scalable platform improvements. About the Team: Gusto Embedded Payroll is a platform that allows developers to embed payroll directly into their own software using our APIs. We've taken Gusto’s robust payroll infrastructure and made it available to third-party developers. Our vision is to enable anyone to build the best payroll product for their end customers - powering payroll for small and medium businesses across a variety of industries, from vertical SaaS to fintech and neobanks. Here’s what you’ll do day-to-day: • Identify high-leverage opportunities to improve developer experience across our APIs, tooling, documentation, and workflows., • Partner closely with internal product, solution architect, and engineering teams to define a vision for reducing friction when integrating with Embedded Payroll., • Engage directly with external developers to understand pain points, validate solutions, and influence platform direction., • Design and evolve APIs, abstractions, and interfaces with a focus on clarity, consistency, and long-term maintainability., • Build and maintain developer-facing tools, libraries, and internal frameworks that improve velocity and reliability., • Lead by example through hands-on development, shipping clean, tested, and well-designed code., • Set and promote best practices for reliability, observability, and backwards compatibility in developer-facing systems. Here’s what we're looking for: • 12+ years of professional software development experience with demonstrated ownership of organization-wide engineering initiatives and contributions to scaling engineering organizations., • Deep backend engineering expertise, including experience operating large, production-grade systems, with comfort working across multiple layers of abstraction and making pragmatic technical tradeoffs., • Proven experience designing APIs, platforms, or developer tools with developers as the primary customer, with strong attention to usability, documentation, error handling, and end-to-end developer experience., • Demonstrated ability to mentor engineers, raise the technical bar across teams, and provide guidance on ambiguous problems and competing priorities., • Strong business acumen, with the ability to align technical direction to business priorities and clearly communicate constraints, tradeoffs, and needs to non-technical stakeholders., • Curiosity and effectiveness in leveraging intelligence, automation, and experimentation to design, ship, and operate reliable, partner-facing payroll APIs at scale. Our cash compensation amount for this role is targeted at $200,000-$230,000 /yr in Denver & most remote locations, and $230,000-$270,000 /yr for San Francisco, Seattle & New York. Final offer amounts are determined by multiple factors, including candidate experience and expertise, and may vary from the amounts listed above. Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale. Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees. Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out ___ and a member of our team will get in touch with you. Gusto takes security and protection of your personal information very seriously. Please review our ___. Personal information collected and processed as part of your Gusto application will be subject to ___.

Application Developer Expert Clearance: Eligible for Public Trust Clearance Location: Hybrid – Towson, MD Position Type: Full-Time Company: VivSoft Technologies About the company: VivSoft is an emerging technology company that specializes in using modern technologies to solve our clients' toughest mission challenges. We are focused on Cloud, Enterprise DevSecOps, Artificial Intelligence, and Digital Customer Experience to drive mission-enabling digital transformation. Our passion is building mission-focused, open, scalable solutions. We are a diverse team of strategists, engineers, designers, and creators experienced in building high-performance software and AI factory accelerators by embracing automation. Job Summary: We are seeking a talented and experienced Applications Development Expert to join our team supporting a critical project for the Department of Economic and Workforce Development. As a key member of our team, you will serve as the subject matter expert (SME) responsible for the design, architecture, implementation, and management of Microsoft Dynamics Customer Relationship Management (CRM) solutions. You will work closely with cross-functional teams to develop modern, integrated solutions that drive mission success. This is an exciting opportunity to deliver impactful outcomes through innovative CRM development and system integration. Job Responsibilities: • Serve as SME for the overall design, architecture, and implementation of Microsoft Dynamics CRM solutions and integrations., • Define the logical, technical, and physical architecture for the CRM solution., • Lead the development and delivery of CRM solutions in Microsoft Dynamics, with a focus on supporting the Department of Economic and Workforce Development., • Direct the administration, support, maintenance, and monitoring of the Microsoft Dynamics CRM environment, including configurations and customizations., • Develop CRM enhancements and train development teams and end-users on new features and functionality., • Gather and document business requirements from non-technical users and translate them into effective system requirements and functional designs., • Collaborate with business analysts, project managers, and technical staff to ensure alignment with business objectives., • Manage and execute data migration activities to and from Microsoft Dynamics CRM., • Prototype and demo recommended CRM solutions to key stakeholders., • Integrate Microsoft Dynamics CRM with third-party applications, databases, and external systems., • Provide technical support and ongoing user training., • Perform regular quality assurance and testing to validate CRM functionality and user satisfaction., • Bachelor’s Degree in Engineering, Computer Science, Information Systems, Business, or a related field., • 7+ years of experience in the IT industry., • 3+ years of experience as a technical expert in an IT organization., • 3+ years of experience developing in Microsoft Dynamics., • Proficiency in Microsoft Dynamics 365 CRM development and customization., • Experience with JavaScript, C#, .NET, and Web Services., • Knowledge of Dynamics 365 APIs and SDKs., • Strong understanding of Customer Relationship Management solutions., • Experience with SQL, database management, and data migration techniques., • Strong communication and collaboration skills., • Excellent problem-solving skills. Preferred Qualifications: • Master’s Degree in Computer Science, Information Systems, or a related field., • Experience delivering a full lifecycle CRM solution in Microsoft Dynamics., • Strong understanding of CRM data modeling, workflows, and user interface customization., • Familiarity with Microsoft Power Platform (Power BI, Power Automate, Power Apps)., • Comprehensive Medical, Dental, and Vision Plans (Healthcare benefits are 100% employer-paid for employees only), • Life Insurance, • Paid Time Off (Flexible/Combined PTO, Bereavement Leave, 11 Company Paid Holidays), • 401K Retirement Plan with employer match, • Professional Development Training Reimbursement, • Flexible/remote work schedules

As Senior Product Manager for Commercial Payments, you will help manage a multi-product roadmap, prioritize allocation of development resources, and deliver impactful features to customers across areas like commercial payments and expense management. Your passion and attention to detail will help identify and drive new capabilities to give more flexibility to our customers, while maintaining a platform with significant breadth and scale. We work ___. This role can be performed remote within the United States or from our Oakland, CA headquarters. We’d love for you to join us. The Impact You’ll Have • You’ll help shape a compelling product vision and roadmap for commercial solutions, driving alignment and seeking consensus among leadership, peers, and teams, • Directly engage in major projects, issues, and initiatives with product and engineering teams to determine approach, assess capacity, and brainstorm solutions, • Collaborate across customer-facing and technical teams to collect inputs for prioritization of features, including value, effort, usability, and priority, • Translate operational and technical requirements into business outcomes, focusing on customer and business value and defining metrics to quantify success, • Deliver customer value iteratively, managing products through various launch phases and follow-on releases, • Act as technical advisor to educate and evangelize features with customers via meetings, presentations, and other forums, • Collaborate with go-to-market partners to develop product collateral, presentations, trainings, and other tools to bring products to customers and prospects Who You Are • 5+ years in product management role designing and delivering payment solutions that have delighted customers and driven business growth, • Proven track record of end-to-end product delivery and execution, with experience taking complex products from ideation (0 →1) to launch, • Strong written and verbal communication skills with a talent for precise articulations of customer problems for technical and business audiences, • Deep expertise in the payment industry ecosystem: card brand regulations, payment networks, money movement, cards (prepaid, debit, credit), and commercial payments, • Proficient in identifying key metrics, analyzing data, and balancing quantitative and qualitative information to make decisions, • Excellent technical acumen, curiosity, and familiarity with new technologies, API’s, programming languages, and databases, • “Roll up your sleeves” mentality to make your products successful and get things done, even when the path is unclear, • Expertise in Agile, user research, market analysis, and product lifecycle management Compensation and Benefits Marqeta is a Flex First company which allows you to choose your best working environment, whether that be from home or at a company office. To support Flex First, we calibrate pay to a competitive value according to working location. Compensation is aligned according to three tiers within the United States: • National: A baseline tier that applies to most of the geographic territory of the United States., • Premium: Slightly elevated from the National tier, and oriented toward a narrower set of higher cost-of-living areas, such as Los Angeles CA and Seattle WA, • Premium Plus: A tier for the most expensive working areas, like the San Francisco Bay area and New York City. Visit ___ or consult with a Recruiter to determine which tier would be applicable to you. When determining salaries, we consider several factors including, but not limited to, skills, prior experience, and work location. The new-hire base salary range for this position is: • National: $120,600 - $150,700, • Premium: $130,500 - $163,100, • Premium Plus: $141,800 - $177,300 We also believe in recognizing the contributions of our people. That's why we award annual bonuses to eligible employees, rewarding both individual performance and the success of the entire company. Along with monetary compensation, Marqeta offers • Multiple health insurance options, • Flexible time off – take what you need, • Retirement savings program with company contribution and after tax contributions, • Equity in a publicly-traded company and an Employee Stock Purchase Program, • Family-forming benefits, fertility support, and up to 20 weeks of Parental Leave, • Free therapy sessions, financial and professional coaching, and legal advice, • Monthly stipend to support our remote work model, • Annual “development dollars” to support our people growth and development, • Through Flex First, the freedom to live and work wherever you and your family thrive

Aura is on a mission to create a safer internet. In a world where our lives are increasingly online, Aura's category-defining suite of intelligent digital safety products help millions of customers protect themselves against digital threats, and that number is growing rapidly. This is an exciting phase at Aura, and our team of over 400 people worldwide is guided by a leadership slate that's successfully grown startups into multi-billion dollar organizations. Come build with us! About the Role: Aura's Direct-to-Consumer (D2C) Growth team is at the forefront of our mission, responsible for attracting, acquiring, and retaining new customers. We are looking for a Principal Software Engineer to be a technical visionary and innovator for this team, driving the evolution of our customer acquisition channels and platforms, and to provide technical leadership across Aura Engineering. In this pivotal role, you will be instrumental in shaping Aura's future by leading the most challenging and ambitious initiatives within the Growth organization. For example, you will develop an AI-powered optimization platform to reduce Customer Acquisition Cost, collaborating with Data Science and Marketing to accelerate our growth. You will also be instrumental in building a personalization platform to power individualized customer journeys, helping to protect our customers and build lifetime value. This high-impact position requires you to be not only a technical leader but also a mentor to other engineers, elevating the standard of technical and operational excellence across the entire engineering organization. What you bring to the table: 12+ years of professional software engineering experience. 5+ years of experience as the lead engineer on a team or on large projects. Demonstrated success in delivering complex, large-scale projects on time and with quality. Exceptional communication and collaboration skills, with the ability to articulate complex technical concepts to both technical and non-technical stakeholders. Expert knowledge of software design best practices, data structures, and algorithms. In-depth knowledge of cloud technology and the ability to choose the right tool for the job is essential, such as serverless functions vs. containerized services; relational vs. NoSQL databases; appropriate use of caches and queues; etc. Demonstrated ability and desire to learn new technologies Bachelor's Degree in Computer Science or a related field, or equivalent work experience. It would be great if you also had: Proficiency with Node.js, Python, LangChain, and LLM integration is highly desirable. Experience with Databricks is a plus. Aura is committed to offering a generous package to support our employees in all aspects of their life in and out of work. Our packages offer competitive pay, generous health and wellness benefits, retirement savings plans, parental leave and much more! Pay range for this position is $205,000 - 285,000 but may vary depending on job-related knowledge, skills, experience and location. This position is remote, but candidates but be US-based. #LI-Remote Aura is proud to be an equal employment workplace. All qualified applicants will be considered for employment without regard to, and will not be discriminated against based on race, color, ancestry, national origin, religion, age, sex, gender, marital status, sexual orientation, gender identity, disability status, veteran status, or any protected category. Beyond equal employment opportunity, Aura is committed to being an inclusive community where all feel welcome. Aura is dedicated to providing an accessible environment for all candidates during the application process and for employees during their employment. If you need accessibility assistance and/or a reasonable accommodation due to a disability, please let your Talent Acquisition Partner know. Important privacy information for United States based job applicants can be found ___.

We are an innovative technology company providing a cutting-edge, AI-powered cloud platform for the construction industry. Created by industry experts with deep estimating experience, our software dramatically streamlines the pre-construction process. Our solution uses advanced machine learning to automate traditionally time-consuming takeoff tasks, helping estimators work up to 80% faster while reducing costly errors. Our collaborative platform enables real-time teamwork, instant drawing analysis, and features a revolutionary conversational AI interface that transforms how professionals interact with construction plans. Founded by construction industry veterans, our award-winning application automates the takeoff process, enabling estimators to analyze blueprints in seconds rather than hours or days. Key Responsibilities Relationship Management * Build strong relationships with customers, understanding their goals and ensuring they are met through the platform * Conduct regular check-ins to monitor usage and overall satisfaction * Act as the primary point of contact for a portfolio of customers Customer Support and Success * Respond to support requests in a timely and professional manner * Troubleshoot issues and coordinate with the product team when necessary * Maintain records of customer interactions and feedback Retention and Growth * Monitor usage and identify churn risks early, addressing them with tailored support * Identify upsell and renewal opportunities and collaborate with the sales team to execute them Customer Support and Success * Respond to support requests in a timely and professional manner * Troubleshoot issues and coordinate with the product team when necessary * Maintain records of customer interactions and feedback Collaboration and Feedback * Provide customer insights to product and engineering teams to help shape product direction * Share trends, wins, and blockers with the broader customer success and sales teams Qualifications * Experience in customer success, account management, or a client-facing SaaS role * SaaS experience with a strong acumen for product knowledge * Strong communication and relationship-building skills * Ability to troubleshoot issues and explain technical concepts to non-technical users * Experience working with CRM or customer success platforms * Highly organized and proactive with a customer-first mindset * Located in CT/MT/PT time zone Nice to Have * Experience in construction tech or working with AEC clients is a plus What We Offer * Base salary + Incentive Plan * Health, dental, and vision insurance * Unlimited PTO and remote flexibility * Opportunity to grow your career at a fast-paced AI startup * Collaborative and innovative work environment We are an equal opportunity employer committed to building a diverse team. We welcome applications from candidates of all backgrounds who are passionate about using technology to transform the construction industry. Join us in revolutionizing pre-construction estimating with the power of AI!

What We Do At Terabase Energy, we are revolutionizing the solar industry through digitalization and automation. Our interconnected software and construction automation platform is designed to enhance the way large-scale solar projects are designed, optimized, and constructed. Collaborating with project developers, owners, and engineering & construction firms, we strive to create cutting-edge solutions that drive down costs and improve efficiency in solar energy deployment. Our diverse team comprises industry veterans, innovators, engineers, coders, and business strategists who are dedicated to this cause. Based in Berkeley, California, Terabase Energy is on an exciting growth trajectory, expanding its presence both nationally and internationally. Position Summary: We are seeking an experienced Senior BESS Controls Developer to join our team of skilled professionals dedicated to delivering cutting-edge energy management solutions. This individual will play a key role in developing and optimizing EMS software to enable seamless integration of energy assets such as Battery Energy Storage Systems (BESS), renewable energy sources, and grid interfaces. The role combines hands-on EMS controls development expertise with a strategic focus on product lifecycle management. The Senior BESS Controls Developer will lead the design, development, and deployment of advanced EMS solutions tailored to renewable energy and storage systems. This position will involve working with multidisciplinary teams, managing product development pipelines, and ensuring compliance with grid codes and customer requirements. Key responsibilities include software design, system optimization, and field validation, along with active collaboration with hardware, software, and business teams to ensure the delivery of best-in-class energy management products. Key Responsibilities: Energy Management System (EMS) Development: · Architect, design, and develop EMS software for renewable energy assets, including real-time control and optimization. · Integrate EMS solutions with SCADA platforms and third-party systems for seamless data communication and operational efficiency. Product Development and Lifecycle Management: · Lead the EMS product development lifecycle from concept through deployment and maintenance. · Define product requirements in collaboration with internal teams and external stakeholders. · Ensure compliance with relevant industry standards, protocols, and grid codes. Control Systems Optimization: · Develop control algorithms for EMS to enhance operational efficiency, reliability, and grid stability. · Implement advanced functionalities such as load forecasting, demand response, and optimal dispatch. Collaboration and Leadership: · Collaborate with software and hardware engineers, project managers, and business development teams to align on technical solutions. · Mentor junior engineers and support knowledge-sharing initiatives within the team. Testing and Deployment: · Perform simulations, Hardware-in-the-Loop (HIL) testing, and field validation of EMS functionalities. · Troubleshoot and resolve technical issues during deployment and operations. Innovation and Continuous Improvement: · Stay updated on industry trends, emerging technologies, and market demands. · Drive innovation and process improvement initiatives to maintain a competitive edge. Educational Background: · Bachelor’s or Master’s degree in Electrical Engineering, Computer Science, or related fields. Experience: · 7-10+ years of EMS development experience, preferably in renewable energy, BESS, or grid-tied systems. · Proven track record in product development and deployment. Technical Skills: · Expertise in control algorithms, power systems modeling, and EMS software architecture. · Strong programming skills in Python, Java, or similar languages. · Experience with communication protocols (e.g., Modbus, DNP3, IEC 61850). · Familiarity with SCADA systems, databases, and cloud-based solutions. Soft Skills: · Strong analytical and problem-solving abilities. · Excellent verbal and written communication skills. · Team-oriented mindset with leadership capabilities. Certifications (Preferred): · Certified Energy Manager (CEM), Professional Engineering (PE) license, or equivalent. Compensation And Benefits Our salary ranges are determined by role, level, and location. The salary range for this role will be $130,000- $160,000. Within each posted range individual pay is determined (and may be greater or higher) dependent on work location and additional factors, including job-related skills, experience, and relevant education or training. Terabase offers competitive compensation along with a comprehensive benefits packag,e including: • Join a passionate and collaborative team building industry-first technology, • Generous time off and holiday policy, • Remote flexibility, • Flexible time off, • Comprehensive benefits package, • Career progression, • 401k match, • Stock options, • Home officeset-up allowance, • And much more! Terabase is an equal opportunity employer. We recruit, hire, employ, train, promote, and compensate individuals based on job-related qualifications and abilities. We strongly encourage people of all backgrounds to apply. We do not discriminate for any reason including race, color, sex, gender, age, religion or religious creed, national origin, ancestry, citizenship, marital status, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, military/ veteran status, or any other characteristic protected by law. We offer a welcoming and inclusive environment in service to one another, our products, the diverse consumers we represent, and the communities we call home. Principles only. This role is not open to receiving agency candidates, and any contingent submissions will not be considered. Terabase Energy does not utilize third-party recruitment agencies. Please contact our Recruiting team at with any staffing-related inquiries.

GitLab is an open core software company that develops the most comprehensive ___, used by more than 100,000 organizations. Our ___ is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating the rate of human progress. This mission is integral to our culture, influencing how we hire, build products, and lead our industry. We make this possible at GitLab by running our operations on our product and staying aligned with our ___. Learn more about ___. Thanks to products like ___, and ___, customers get the benefit of AI at every stage of the SDLC. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier. All team members are encouraged and expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact across our global organization. Strategic Account Executive, North Location: Michigan or Minnesota An overview of this role GitLab is the most comprehensive AI-powered DevSecOps platform for software innovation. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 40 million registered users and more than 50% of the Fortune 100 trust GitLab to ship better, more secure software faster. This role is a member of our AMER Enterprise Team. The right candidate will have a positive record of Enterprise Sales experience along with solid background in the software development lifecycle in areas like CI/CD automation, secure development practices, and infrastructure modernization in a regulated environment. What you’ll do • Supports GitLab’s ___ prospects and customers., • Provide account leadership and direction in the pre- and post-sales process, • Conduct sales activities including prospecting and developing opportunities in large/strategic accounts, • Ensure the successful rollout and adoption of GitLab products through strong account management activities and coordination with pre-and-post sales and support resources, • Be the voice of the customer by contributing product ideas to our ___, • Generate qualified leads and develop new customers in conjunction with our strategic channel partners ., • Expand knowledge of industry as well as the competitive posture of the company, • Prepare activity and forecast reports, • Contribute to root cause analysis on wins/losses., • Communicate lessons learned to the team, including account managers, the marketing team, and the technical team, • Assist sales management in conveying customer needs to product managers, and technical support staff, • Utilize a consultative approach, discuss business issues with prospect and develop a formal quote, a written sales proposal or a formal sales presentation addressing their business needs., • Develop an account plan to sell to customers based on their business needs., • Collaborate with Marketing on marketing strategies. What you’ll bring • A true desire to see customers benefit from the investment they make with you, • Able to provide high degree of account management and control, • Work under minimal supervision on complex projects, • Experience selling into large organizations, • Ability to leverage established relationships and proven sales techniques for success, • Excellent negotiation, presentation and closing skills, • Preferred experience with Git, Software Development Tools, Application Lifecycle Management, or security/App Sec tools, • You share our ___, and work in accordance with those values., • Ability to use GitLab, • Ability to travel if needed and comply with the ___ How GitLab will support you • ___, ___ work environment, • ___ support Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from ___ are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Remote-Global Remote-Global The base salary range for this role’s listed level is currently for residents of listed locations only. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, and alignment with market data. See more information on our ___ and ___. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. California/Colorado/Hawaii/New Jersey/New York/Washington/DC/Illinois/Minnesota pay range $98,600 - $174,000 USD Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our ___ Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also ___ and ___. If you have a disability or special need that requires ___, please let us know during the ___.

Quantum PRM (Patient Relationship Management) is an innovative healthcare SaaS and communication platform transforming how providers engage with patients. Our cloud-based patient engagement software helps healthcare organizations: * Increase patient participation and satisfaction * Improve compliance and treatment outcomes * Streamline operations for medical teams * Generate more 5-star reviews and grow practice reputation We work with medical practices, dental specialists, and healthcare organizations/DSOs across the U.S. and globally to deliver smarter, automated communication that drives better healthcare experiences and stronger business results. Creating a successful software company starts by building the right team. We’re always looking to connect with people who want to do the best work of their lives—alongside smart, supportive teammates who build great things. As a Customer Support & Success Representative, you’ll be a front-line champion for our clients—helping them get answers quickly, resolve issues confidently, and get more value from the WUWTA platform. This is a non-technical role: you don’t need to code or configure complex systems, but you do need to be comfortable working in a SaaS product, following playbooks, and communicating clearly with healthcare professionals. You’ll support clients primarily through Zendesk/ZOHO (email/tickets) and via phone/Zoom. Your work will directly impact customer satisfaction, retention, and the success of our healthcare customers. Location: Remote (U.S.-based) considered; San Francisco Bay Area candidates welcome Travel: Not required; occasional travel may be possible but is not occurring currently * Provide friendly, accurate, and timely support through Zendesk/Zoho and other channels (email/phone/Zoom). * Troubleshoot common “how do I…?” questions and basic issues using internal guides and checklists. * Guide customers through platform usage, best practices, and next steps. * Identify patterns (recurring questions, friction points) and surface them to the team with clear examples. * Proactively follow up with customers who show low usage or may need coaching. * Help clients improve outcomes such as patient responses, campaign performance, and review generation through simple recommendations and enablement. * Assist with basic onboarding reinforcement: confirming setup details are understood, scheduling refresher trainings, and ensuring early wins. * Triage and escalate technical/product issues to Product, or Engineering with complete, well-documented ticket details (steps tried, screenshots, customer impact, urgency). * Communicate updates to customers clearly and calmly, setting expectations and timelines. * Maintain accurate ticket notes and customer context so anyone can pick up the thread. * Contribute to and improve internal knowledge base articles, macros, and standard operating procedures. * Help refine support workflows so the team can scale (tagging, routing, templates, and FAQs). * Participate in continuous learning about new features, healthcare communication best practices, and customer needs. * Customers feel supported, respected, and confident after interacting with you. * Tickets are handled efficiently with strong documentation and thoughtful triage. * Customers adopt key features and see measurable value (usage improvements, better engagement, more reviews). * Your insights help reduce repeat issues and improve product experience. * 1–3+ years in customer support, customer success, account coordination, or client services (SaaS experience is a plus, Experience in healthcare a plus). * Excellent written communication (you can explain steps clearly and professionally). * Strong listening, empathy, and de-escalation skills—especially with busy healthcare teams. * Organized and reliable: can manage multiple tickets/tasks and follow up proactively. * Comfortable learning tools and workflows (Zendesk, CRM, basic reporting dashboards, Google/Microsoft Office). * Self-starter mindset with good judgment and a positive, solutions-oriented attitude. * High discretion with sensitive information; comfort working in a healthcare-adjacent environment. * Experience supporting healthcare, dental, or medical practices (or similarly high-touch service industries). * Familiarity with Zendesk, Salesforce (or similar CRM), or project/task tools (Wrike, Asana, etc.). * Experience with review/reputation tools, patient engagement platforms, or messaging automation. * Comfort presenting short trainings or walkthroughs on Zoom. * Calm under pressure; you don’t get rattled by urgency. * Detail-oriented; you catch the small things that prevent big problems. * Friendly and professional; you represent Quantum's brand in every interaction. * Collaborative; you partner well with Implementation, Product, and Leadership. * Friendly, supportive, and adventurous environment with engaged colleagues * Casual, comfortable, professional work culture * Comprehensive, benefits package * Diverse, inclusive workplace where we learn from each other * Equal opportunity employer and a great place to work

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a ___ (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a ___ company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in ___, committed to making a positive impact on its customers, employees, and communities. The Role Make the work of our customers delivering life-changing medicines and treatments to patients more efficient and productive. We are looking for an experienced product manager to drive the User Interface Platform used by all Vault Applications. In this role you will define and build the common UI platform for Vault, including common UI, development frameworks, and UI components. \n What You'll Do • Create detailed designs that include visual specifications, functional requirements, and programming interfaces for new UI components, • Work with Engineering to ensure high-quality product delivery, • Work with Application Product Managers to provide direction on developing application-specific UI features, • Define API and visual design guidelines and standards for UI components Requirements • 2+ years of Product Management or Software Engineering experience, • Excellent spoken and written communication skills, • Knowledge of UI development and modern Javascript frameworks (e.g. React), • Passion for clean user interface design, • Strong analytical problem-solving skills Nice to Have • Undergraduate or graduate degree in computer science or engineering, • Experience working in product management, UX, services, or engineering for Enterprise Software Applications Perks & Benefits • Medical, dental, vision, and basic life insurance, • Flexible PTO and company paid holidays, • Retirement programs, • 1% charitable giving program Compensation • Base pay: $120,000 - $200,000, • The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus. \n #LI-Remote Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world. Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at ___.

At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage — our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness. Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands. What You'll Do: The Director of Customer Success leads a high-performing organization that drives value realization, retention, and expansion across customers. This executive owns the end-to-end post‑sales customer lifecycle-from onboarding through to renewal-ensuring operational excellence and measurable ROI aligned to vertical specific priorities (e.g., risk & compliance, operational efficiency, customer experience, and data security). You will build the vertical strategy for a portfolio of complex enterprise accounts, partnering cross-functionally with Sales, Operations, Product, Customer Care, and Marketing to deliver exceptional customer outcomes and sustainable revenue growth. While the role is 100% remote there will be up to 25% travel as needed for client needs. Individual must be located in the United States. Responsibilities: Strategy & Leadership • Define and execute the vertical CS strategy, segmented by sub-vertical and customer tier, • Build, scale, and mentor a diverse team of Customer Success Managers and Directors., • Establish a value framework with finance-relevant KPIs, outcome maps, and executive communications (QBRs)., • Ensure successful onboarding and time-to-value with robust project governance for complex, multi-stakeholder programs., • Drive QBR cadence with key stakeholders; communicate value tied to business cases and regulatory imperatives., • Drive adoption, maturity, and expansion through structured success plans, territory maps and executive sponsorship programs., • Build customer advocacy (references, case studies, advisory boards) aligned to the finance ecosystem.Cross-Functional Partnerships, • Partner with Product on voice-of-customer, roadmap validation, beta programs, and finance-grade features (security, reporting, controls)., • Partner with Implementation teams for onboarding, reduce time-to-value, and ensure high-quality project delivery., • Align with Sales teams on expansion strategies, whitespace analysis, commercial alignment, and account plans., • Collaborate with Support and Engineering on incident management, major incident communications, and reliability narratives.Operational Excellence, • Design and operationalize a CS operating model: segmentation, coverage, health scoring, success planning, QBR templates, renewals forecast, and escalation paths., • Bachelor's Degree or equivalent (MBA optional but preferred), • 3+ years of related experience in Account Management, • 2+ Years of organizational leadership experience, • 5+ years of experience managing accounts valued at over $500k (significant company experience managing complex, high-value accounts), • Ability to manage and lead during times of change and organizational transformation, • Understanding how to work growth businesses in a competitive environment, • Excellent tactical execution skills, • Strong sense of process and the ability to innovate on process tools and conventions, • Ability to craft detailed, well-written communications and proposal, • Maintain a high emphasis on teamwork, collaboration, and process innovation, • Ability to influence others through strong verbal and written communication, • Strategic mindset: self-directed, organized, analytical, and have excellent problem analysis/problem-solving skills, • Ability to build relationships, communicate effectively throughout an organization, influence, negotiate, and establish mutually agreeable expectations, • Diligent, resourceful, versatile, and able to multitaskWhy First Advantage is Your Next Big Career Move: First Advantage is going through a technology transformation! We are looking for experts who are excited to work with advanced technologies and provide best-in-class user experience, drive the development and deployment of scalable solutions, and smoothly guide our agile teams and clients through meaningful changes as we continue to expand our impact. Additional benefits offered to our eligible people include: • Ability to work remotely with occasional business travel., • Medical, Vision, Dental, and supplementary benefit plans, • 401k with an employer match, and an Employee Stock Purchase Plan (ESPP), • Competitive and flexible Paid Time Off (PTO) and 9 paid company holidays, • Access to tech and growth opportunities, and leaders who want you to succeed! More About Our Values Code, • Honor Honesty, Consistency, and Responsibility: Do the right thing, • Cultivate an environment of dignity: Show respect for the individual, • Take an Outside-In approach: Put the client first, • Think out-of-the-box: Innovate and create The salary range for this position is approximately $130-150K base annually. This range reflects our good faith estimate to pay fairly as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate’s experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process. #LI-LR1 United States Equal Opportunity Employment: First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.

Who is Bond-Pro: Bond-Pro is a 25+ year old software company and the leader in providing enterprise software to insurance companies to manage their specialty line of Surety Bonds. This position is open only to candidates residing in Florida, Georgia, Indiana, Ohio, Pennsylvania and Texas. Relocation support is not available. This is a 100% remote position. The Role: This role will lead a small team of technical support analysts who are responsible for level two and level three external client support. Our technical support team provides support for OUR software products which are licensed to insurance carriers and insurance agencies. This role provides: • Day to day organization to the support team efforts, • Support to clients directly – this is not just a management role, • Seasoned customer handling when dealing with pressure situations or complex client concerns, • A quick learner – needed to learn our software and industry, • Highly personable – strong EQ and sense of humor – able to reach a wide range of people, • Uncommon sense, • Strong work ethic that inspires others, • Appreciative of a good team environment We are seeking individuals with strong analytical and customer service skills who have experience working as a software vendor resolving a wide variety of customer issues. The successful candidate will have experience with complex ERPs (SAP, Oracle, etc.) supporting customers in both web-based and client server environments. Property and casualty insurance industry experience is preferred, but financial services or banking industry experience is acceptable. Requirements: • 10+ years of experience in software technical support/client success positions., • 5+ years of experience in SaaS vendor support, as opposed to internal customer support., • Recent experience supporting customers in client server environments, not just web-based environments. This is a crucial requirement., • Excellent communications and customer service skills., • Medical insurance, • Dental insurance, • Vision insurance, • 401(k) matching Bond-Pro’s fully integrated enterprise software suites enable Surety professionals with a full underwriting suite to evaluate and manage accounts as well as the tools to streamline and automate the entire life cycle of Surety Bonds. Founded in 1991 and headquartered in Tampa, Florida, Bond-Pro is the leading software automation tool for Surety professionals. Our focus is developing state-of-the-art technology solutions to help surety carriers and agencies grow premiums, while reducing risks and operating costs. With 10 major releases and over 250,000 development hours, we dedicate 76% of our operating costs to the further enhancement of our products. Bond-Pro is the most widely used surety automation software deployed by hundreds of agencies and dozens of national surety carriers. Bond-Pro leverages more than 20 years of customer feedback in developing surety software that provides the most feature rich functionality in the marketplace. Learn more about us at ___

ezCater is the leading food for work technology company in the US, connecting anyone who needs food for their workplace to over 100,000 restaurants nationwide. For workplaces, ezCater provides flexible and scalable solutions for everything from recurring employee meals to one-off meetings, all backed by 24/7 customer service with real humans. ezCater also enables companies to manage their food spend in a single, customizable platform. For restaurant partners, ezCater helps them grow their business by bringing them more orders and new high-value customers. We're backed by top investors including Insight, Iconiq, Lightspeed, GIC, SoftBank, and Quadrille. ezCater values technology, and particularly data, as a differentiator and a key component of our success. It powers everything we do. As we roll out our new Customer Service Agent Experience (CCO) pillar and modern CCaaS stack, we’re hiring a Data Product Manager within the Enterprise Data pillar to lead the data products that power world‑class customer support. This role sits in our Enterprise Data (Architecture, Governance, Services) pillar on the Data Activation > Product / Growth / CCO horizontal service, partnering closely with CCO product, operations, and engineering leaders to define how we measure support outcomes, connect our platforms, and ship trusted, actionable data into the tools agents and leaders rely on every day. What You'll Do: • Identify Value: Partner with CCO pillar leaders, Customer Service Operations, and Data Engineering to understand how we define an “effortless, empathetic, and consistently excellent” support experience, and translate that into a clear data vision, metrics, and use cases (e.g., total agent time per order, CS cost as % of revenue, CSAT, self‑service and deflection, first contact resolution, and contact‑per‑order guardrails)., • Bridge Gaps: Convert CCO business needs into actionable data product requirements by mapping how customer, order, ticket, and interaction data flows across our CCaaS platform, Salesforce Service Cloud, internal CS tooling, and the Enterprise Data Hub, and ensuring we have robust models for agents, contacts, queues, channels, and workflows., • Build a CCO Data Roadmap: Develop and maintain a multi‑quarter data roadmap for the Customer Service Agent Experience pillar, balancing foundational work (canonical schemas, data quality, lineage, SLAs) with high‑leverage use cases such as operational dashboards, WBR/MBR reporting, performance scorecards, forecasting inputs, and data powering in‑product support experiences and automations., • Coordinate: Facilitate cross‑functional development of key CCO data assets by coordinating the teams that produce, shape, and consume them — including Data Engineering, CCO tech (CCaaS and Service Cloud integrations), Analytics, Finance, and partner Product pillars — to align on definitions, ownership boundaries, and delivery plans., • Deliver: Work with your partner teams to deliver data features on your roadmap — from new subject‑area marts and metrics layers to data contracts and ELT pipelines — and communicate status, tradeoffs, and expected impact to CCO, Enterprise Data, and Technology leadership., • Increase Adoption & Track Value: Treat CCO data as a product. Lead user acceptance testing with CS operations, team leads, and analysts, drive adoption of self-serve data products, and measure the impact of your work on stakeholder satisfaction, on‑time delivery, data quality, and adoption, as well as on the pillar’s core outcome metrics., • Own It End‑to‑end: Own value discovery, requirements, feature prioritization, roadmapping, stakeholder coordination, UAT, documentation, and adoption tracking for the CCO‑focused data products you own. Be the authoritative expert on how support data is modeled and activated, resolving questions and inconsistencies by tracing lineage across systems and ensuring a single source of truth for CCO metrics and reporting. What you have: • 2+ years of experience as an owner of Data or Analytics Products, with direct Data Product Management experience strongly preferred; experience with customer service, CX, or other operational analytics products is a plus., • 3+ years of experience working in or directly with Data Engineering or Analytics teams, ideally including exposure to operational data from systems like CCaaS platforms, CRM/Service Cloud, or ticketing tools., • A data analytics background with a demonstrated ability to work collaboratively with business and engineering partners — especially operations and support teams — to translate business needs into data products that drive measurable improvements in outcomes., • Experience with data warehousing, data lakes, ELT processes, and enterprise data platforms such as Snowflake, Redshift, or BigQuery, with strong proficiency in SQL to explore, validate, and define requirements for support‑related data., • Strong communication skills, with the ability to explain technical concepts and tradeoffs to non‑technical audiences (e.g., CS leaders and frontline managers) and work seamlessly with Engineering and Analytics groups; a track record of developing complex multi‑quarter product plans that align business and engineering priorities., • Project delivery skills, including the ability to partner with scrum teams to translate roadmap priorities into epics and stories, and to track progress and risks into credible delivery timelines based on team velocity., • Experience with SQL and BI tools such as Tableau, Sigma, or Looker to analyze data, build prototypes, and define or validate CCO dashboards, reports, and KPIs., • Experience with Agile software development tools such as Jira and collaboration tools such as Confluence, Monday, or Productboard., • A disposition that is friendly, flexible, and pragmatic, with a strong bias toward action and the desire to learn something new every day, navigate ambiguity in a new Pillars & PODs model, and continue to grow as a data product leader. The national total target cash compensation range for this position, including base salary and bonus target, is $133,000–$174,000 annually.* *Please note: Final offer amounts are determined by multiple factors, including prior experience, expertise and region & may vary from the amount above. This range does not represent additional compensation benefits (such as equity, 401K or medical, dental or vision insurance). Please have fun with the Cover Letter portion of the application! It does not need to follow “traditional” cover letter guidelines - we would love for you to write 150-500 words explaining why you are interested in ezCater and the role, and highlighting anything else you think we should know! ezCater does not sponsor applicants for work visas or legal permanent residence. What You’ll Get from Us: You’ll get a terrifically compelling experience in an innovative, high performing environment. You’ll get to work with engaged and passionate colleagues on challenging and impactful projects. You will have opportunities to grow in your career, and work in a place that values work/life harmony. Oh, and you’ll get all this: Market competitive salary, stock options that you’ll help make worth a lot, 12 paid holidays, flexible PTO, 401K with ezCater match, health/dental/FSA, long-term disability insurance, mental health and family planning resources, remote-hybrid work from our awesome Boston office OR your home OR a mixture of both home and office, a tremendous amount of responsibility and autonomy, wicked awesome co-workers, ___ (and many more goodies) when you’re in our office, and knowing that you helped transform the food for work space. ezCater is an equal opportunity employer. We embrace humans of every background, appearance, race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, and disability status. At the same time, we do not employ jerks, even brilliant ones. Following a conditional offer of employment, ezCater may require a background check. For information on how ezCater collects and uses job applicants' personal information, please visit our ___ #BI-Remote

OFFICE OF INFORMATION TECHNOLOGY - MAINE IT MAINE DEPARTMENT OF TRANSPORTATION APPLICATION DEVELOPMENT TEAM Opening Date: June 18, 2025 Closing Date: July 3, 2025 Job Class Code: 0866 Grade: 27 Salary: $71,993.86 - $101,161.81*/Annually (includes 23.66% recruitment & retention stipend and eligible for an additional 5% training bonus) ___ Position Number: 004250401 You are a talented senior-level professional who is driven toward success. You are a go-getter, always seeking ways to expand your knowledge, and encourage others to do the same. You enjoy clearing hurdles as you strive for excellence. If this describes you, we want you on our TEAM!! OVERVIEW: The Department of Administrative and Financial Services (DAFS) Office of Information Technology (OIT) provides information technology support to over 13,000 employees. OIT oversees large scale enterprise applications that support the critical and diverse business needs of the State of Maine and its agencies. MaineIT is seeking a highly talented individual who will represent our C.A.R.E. values in all that they do. At MaineIT we: • Practice Customer-focus, ensuring that our customers are heard, and their needs are met., • Hold ourselves to a high level of Accountability by being transparent with our stakeholders., • Maintain an effective level of Responsiveness by providing timely updates in a proactive manner., • Strive to provide Empathy driven, people-focused services by applying emotional intelligence skills and behaviors. ABOUT THE JOB DETAILS: This is advanced technical services work involving the analysis, design, development, and implementation of diverse application systems. Responsibilities include system development, designing systems and/or enhancements to existing systems, debugging, documenting, and maintenance of multiple systems. Tasks will involve analysis, requirements gathering, and technical program design assignments. Some small project manager assignments will also be assigned. Candidates are expected to have strong problem-solving and organizational skills, be able to work independently and in a team environment and interact effectively with our business partners. WHAT IS IN IT FOR YOU? Hybrid Work Opportunity – This position is a hybrid remote/onsite position. The onsite location is in Augusta, Maine and the remote location must be within the state of Maine. • You will have an opportunity to have fun, learn and develop new skills while working with a highly talented and dedicated team of software developers and key stakeholders at MaineDOT., • You will be analyzing issues and design solutions resulting in projects of various sizes., • You will have an opportunity to work with a dedicated team of software developers and key stakeholders at MaineDOT., • You will be performing analysis of issues and will design solutions which will result in projects of various sizes., • You will be part of the technical team making the needed modifications and then implementing those modifications to the production applications., • You will have the opportunity to add your experience and expertise to Maine state government in a collaborative working environment. WHAT WILL YOU DO? As a senior developer in the role of senior programmer analyst, you will have primary responsibility for supporting MaineDOT in house developed Financial system (Free2000), as well as other legacy MaineDOT applications. This is an advanced technical and analytical position. Responsibilities include requirements gathering, designing, coding, testing, debugging, documenting, and maintaining complex database environments. Other duties will include research, analysis, consulting services, and providing technical advice to management and business staff. Employees in this classification are competent to work at the highest technical level under limited supervision. WHAT WE EXPECT? The ideal candidate possesses the following: • Knowledge of all phases of the software development life cycle as well as the project development cycle., • Strong problem solving skills with the ability to trouble shoot issues and extend our coding frameworks., • Possess strong oral and written communication skills including the ability to write clearly and effectively to communicate complex technical solutions., • Experience in development technologies, • Oracle – PL/SQL, Oracle Database (19c), • SQL, • Microsoft - C#, .NET framework. Web.API, Microsoft Visual Studio 2015 or above, Node JS and SQL., • Experiences with any of the following will be considered a plus:, • JSON, RESTFUL Web service API, JavaScript, TypeScript, and Angular 2, • SQL Server Database, • SaaS design pattern, • MV* and SPA design patterns, • ORM technology, such as Microsoft Entity Framework or nHibernate, • Knowledge of systems development, documentation standards, and methodologies. Experience with agile development methodology and practices is considered a plus., • Experience in diagnosing and correcting system malfunctions., • Ability to design, conduct, and evaluate system testing., • Must be able to accomplish tasks in a timely manner with limited supervision., • Experience with mentoring junior staff members., • Must be comfortable working directly with the end-user community to capture, refine, and verify business requirements, as well as translate those requirements into technical tasks., • Desire and commitment to a high level of support to the customer, establishing and maintaining a positive relationship. MINIMUM QUALIFICATIONS: • Four (4) years of computer programming experience utilizing higher level languages including two (2) years at the Programmer Analyst level or equivalent -OR-, • a Bachelors Degree in Computer Sciences including two (2) years at the Programmer Analyst level or equivalent., • A Masters Degree in Computer Science may be substituted for one (1) year of programming experience. The selected candidate will be required to pass the required background checks(fingerprinting may be required) as a condition of employment. This position is not eligible for visa sponsorship or STEM OPT extensions. Benefits of working for the State of Maine: No matter where you work across Maine state government, you find employees who embody our state motto—"Dirigo" or "I lead"—as they provide essential services to Mainers every day. We believe in supporting our workforce's health and wellbeing with a valuable total compensation package, including: • Work-Life Fit – Rest is essential. Take time for yourself using 13 paid holidays, 12 days of sick leave, and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave., • Health Insurance Coverage – The State of Maine pays 85%-95% of employee-only premiums ($11,196.96 - $12,514.32 annual value), depending on salary. Use this chart to find the ___ for you and your family, including the percentage of dependent coverage paid by the State., • Dental Insurance – The State of Maine pays 100% of employee-only dental premiums ($387.92 annual value)., • Retirement Plan – The State contributes the equivalent of 13.29% of the employee's pay towards the Maine Public Employees Retirement System (MainePERS). State employees are eligible for an ___, covering many aspects of wellness. Learn about additional wellness benefits for State employees from the ___. Note: Benefits may vary somewhat according to specific collective bargaining agreements and are prorated for anything less than full-time. There's a job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants demonstrate job requirements in differing ways, and we appreciate that many skills and backgrounds can make people successful in this role. As an Equal Opportunity employer, Maine State Government embraces a culture of respect and awareness. We are committed to creating a strong sense of belonging for all team members, and our process ensures an inclusive environment to applicants of all backgrounds including diverse race, color, sex, sexual orientation or gender identity, physical or mental disability, religion, age, ancestry, national origin, familial status or genetics. If you’re looking for a great next step, and want to feel good about what you do, we’d love to hear from you. Please note reasonable accommodations are provided to qualified individuals with disabilities upon request. Thinking about applying? Research shows that people from historically excluded communities tend to apply to jobs only when they check every box in the posting. If you’re currently reading this and hesitating to apply for that reason, we encourage you to go for it! Let us know how your lived experience and passion set you apart.

Capio Group is looking for an experienced Product Owner/Lead Analyst! Full-time employee - Remote Salary: $115,000 - $135,000 About Us: Since 2010, we have been working with some of the largest government agencies in California, helping them to solve their greatest challenges. We are a small firm dedicated to big ideas and enjoy the rewards that come from hard work and commitment to our client base. We offer the salary and benefits of the bigger companies with the added bonus of a flexible workplace and a great work-life balance. Scope of Work: Capio Group is looking for an experienced Product Owner/Lead Analyst to work as part of a team to successfully provide information technology consulting services in the evaluation of Clients Managed Care capitation business needs, business processes, accounting processes, data systems, and strategic plans. The Product Owner/Lead Analyst will define and document the business needs of the stakeholders and the problems with the current systems to meet the clients Project Approval Lifecycle (PAL) Stage One Business Analysis. The Product Owner/Lead Analyst will be responsible for tasks including but not limited to: • Engage with stakeholders to develop a complete understanding of current Managed Care payment and accounting processes and challenges to improving them., • Assist clients to establish and prioritize OKR for improved Managed Care payment and accounting processes., • Discover and document opportunities for achieving OKR through business process re-engineering, current technology enhancements, and/or identifying new technology needs., • Identify the affected programs, user types, and Happiest Path user journeys for internal and external participants in the Managed Medi-Care payment and accounting processes., • Understand and document the additional scenarios that any solutions would need to address and relative importance to OKR., • Write proposals and document solution alternatives for the future state of managed care payment and accounting that include financial management best practices., • Work with Clients technical teams to determine the scalable architecture for the alternative solutions; align the future state of managed care payment and accounting with Clients Enterprise Architecture and Infrastructure initiatives., • Develop and present implementation plans and roadmaps to Clients executives for the future state of managed care payment and accounting., • Work with health care plans, oversight agencies, and federal partners as necessary to secure support for proposals related to the future state of managed care payment and accounting.Mandatory Experience:, • Must have minimum of three (3) years of FTE experience in understanding end-to-end product development cycles developing products; UX conducting market research; generating product requirements; determining product road maps and specifications, production timetables, and time-integrated plans for product introduction; and developing service to market strategies; and managing client service relations., • Bachelor’s degree from an accredited college or university. Successful completion of a bootcamp in a related field plus an additional year of experience may be substituted for the degree requirement. A copy of the degree must be provided upon request., • Within the last five (5) years, must have a minimum of two (2) years of FTE experience, as a project manager on IT projects having a minimum one-time cost of five (5) million dollars., • Within the last five (5) years, must have a minimum of three (3) years of FTE experience in developing use cases, scenarios, and workflow analysis to help create and validate business requirements., • Within the last five (5) years, must have a minimum of two (2) years of FTE experience, performing business analysis on an IT project., • Must have an active and valid Scrum Master Certification or Scrum Product Owner Certification. A copy of certificate must be provided upon request., • Must provide at least two (2) references from previous engagements of similar size, scope, and type of service.Desirable Experience:, • Within the last five (5) years, must have FTE experience working with the Medicare/Medicaid/Medi-Cal program., • Within the last five (5) years, must have FTE experience working with financial management and/or accounting information technology systems., • Within the last five (5) years, must have experience defining and managing a product vision and strategy based on customer and stakeholder needs and market research.

Join our fast-growing team in Capitol Heights, MD (20743)! We provide remote opportunities, training, and unlimited income potential Customer Service & Benefits Specialist – Remote / Work From Home About Us The McQuade Agency, a top-performing partner of Globe Life (NYSE: GL), provides supplemental benefits to union members, credit unions, and associations across the U.S. Since 1951, we’ve been committed to protecting working families. Recognized by Forbes as one of the Top 25 Happiest Companies in America and holding an A+ Superior AM Best rating, we offer stability, growth, and an unmatched team culture. Perks & Benefits * Weekly pay + performance bonuses * Flexible schedule – work from home * Full training provided, no experience required * Career advancement opportunities * Team trips, contests, and events * Supportive and positive work environment Job Responsibilities * Provide outstanding customer service via phone, video, and email * Assist clients with benefits enrollment and account questions * Handle confidential information with professionalism * Resolve client issues and follow up promptly * Maintain accurate records and documentation Requirements * Excellent communication & listening skills * Self-motivated, adaptable, and reliable * Positive attitude and willingness to learn * Comfortable working in a remote environment Pay & Career Growth * Average first-year earnings: $62k–$80k * Annual earning potential grows by ~$25k per year * Merit-based promotions – leadership opportunities available 📌 Apply Today! Apply now for our Benefits Specialist role in Capitol Heights, MD 20743 to build a rewarding insurance career with training, support, and growth opportunities.

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. About the Role We are seeking a Principal Product Manager, Agentic QM to lead the future of AI-driven quality management at Five9. In this pivotal role, you will shape the strategy and execution of groundbreaking agentic AI solutions that transform how contact centers evaluate, optimize, and elevate customer interactions at scale. As a principal-level product leader, you will drive innovation at the intersection of artificial intelligence and quality management, building autonomous AI agents that don't just analyze interactions but continuously learn, adapt, and recommend improvements. You'll position Five9 as the undisputed leader in intelligent quality management, delivering products that fundamentally change how organizations approach quality assurance. We're looking for a visionary product leader who combines deep technical expertise with exceptional strategic thinking and stakeholder influence. The ideal candidate brings a proven track record in AI/ML product management, demonstrated expertise in agentic AI architectures, and a passion for solving complex problems through autonomous intelligent systems. You should be equally comfortable discussing LLMs, RAG architectures, and multi-agent systems with engineers as you are presenting strategic roadmaps to executive leadership. This position is based in the US. You will lead and collaborate with a global team spanning the United States, Portugal, and India. What You'll Do Strategic Leadership • Define and drive the end-to-end product vision and strategy for Five9's agentic quality management platform, aligning with company objectives and market opportunities, • Own the product roadmap, balancing innovation with customer needs, competitive positioning, and technical feasibility, • Serve as the internal and external thought leader on agentic AI applications in contact center quality management, representing Five9 at industry events and with key customers, • Conduct deep competitive and market analysis, identifying emerging trends in automated quality management, agentic AI, and contact center technologies Product Development & Execution • Lead cross-functional teams across engineering, design, data science, and GTM to translate strategy into innovative AI agent capabilities, • Design and oversee the development of autonomous AI agents that perform sophisticated quality management tasks: interaction evaluation, pattern recognition, root cause analysis, coaching recommendations, and continuous improvement, • Define detailed product requirements for complex agentic systems, including agent planning, tool use, decision-making logic, and learning mechanisms, • Drive forward deployment engagements with enterprise customers, working hands-on to optimize AI agent performance and ensure successful adoption, • Balance high-level strategic thinking with tactical execution, diving deep into technical details when needed Go-to-Market & Business Impact • Develop compelling product positioning, packaging, and pricing strategies that highlight Five9's differentiated agentic QM capabilities, • Partner closely with customers, ISVs, system integrators, and partners to gather insights, validate solutions, and drive measurable business outcomes, • Lead beta programs and customer pilots, managing feedback loops and iterating rapidly based on real-world usage, • Build business cases and ROI models that demonstrate the value of agentic quality management solutions Team Development & Leadership • Mentor product managers and associate product managers, elevating the team's capabilities in AI/ML and quality management, • Champion best practices in AI product development across the organization, including responsible AI principles, evaluation frameworks, and user-centered design, • Foster a culture of innovation, experimentation, and continuous learning within the product organization What You Bring Required Qualifications • Bachelor's degree in Computer Science, Engineering, or related technical field; MBA or advanced degree is a strong plus, • 9+ years of experience in B2B SaaS product management, with significant focus on AI/ML-powered products, • Deep, hands-on understanding of AI technologies and their evolution: machine learning, natural language processing, Large Language Models, and agentic AI systems, • Proven track record of successfully launching and scaling AI/ML products from conception through growth, • Exceptional analytical and problem-solving skills, with demonstrated ability to make data-driven decisions in ambiguous situations, • Strong business acumen with experience in product positioning, pricing, and go-to-market strategy, • Outstanding communication skills, able to influence senior stakeholders and translate complex technical concepts for diverse audiences, • Experience leading through influence in matrixed, global organizations with distributed teams, • Track record of managing beta programs, running experiments (A/B testing), and leveraging customer feedback to drive product iterations Preferred Qualifications • Deep domain expertise in Automated Quality Management (AQM), contact center quality assurance, or workforce optimization technologies, • Hands-on experience designing and building agentic AI platforms, including autonomous agents with planning, reasoning, and learning capabilities, • Experience with forward deployment models, working directly with customers during implementation, onboarding, and optimization phases to drive adoption and value realization, • Strong understanding of contact center operations, quality frameworks (COPC, Six Sigma, Lean), and performance management best practices, • Technical proficiency with LLM applications, prompt engineering, RAG architectures, and agentic design patterns (ReAct, Chain-of-Thought, tool use, multi-agent orchestration), • Knowledge of AI evaluation methodologies: quality scoring, hallucination detection, bias assessment, performance monitoring, and continuous improvement, • Experience with AI agent orchestration frameworks and platforms, • Background working in fast-paced, high-growth SaaS companies serving enterprise customers, • Previous experience managing products in global, distributed teams across multiple time zones Why Five9 Join Five9 at a transformative moment as we pioneer the next generation of AI-powered contact center solutions. You'll have the opportunity to work on cutting-edge agentic AI technology, shape products used by thousands of contact centers worldwide, and make a meaningful impact on how organizations deliver exceptional customer experiences. Work Location: This role is fully remote for candidates who reside outside the 50 mile radius of our San Ramon office. For candidates who reside within 50 miles of our San Ramon location, this role is Hybrid and would require 3 days a week (M, W, TH) in our San Ramon office. As part of our continued commitment to diversity, equity, and inclusion, Five9 supports pay transparency during the entire recruitment process. Actual compensation packages are based on several factors that are unique to each candidate including, but not limited to: skill set, depth of experience, certifications, and specific work location. The range displayed reflects the minimum and maximum target for new hire salaries for the job across the United States. Your recruiter can share more about the specific compensation package during your hiring process. Additionally, the total compensation package for this position may also include an annual performance bonus, stock, and/or other applicable incentive compensation plans. Our total reward package also includes: • Health, dental, and vision coverage, beginning on the first day of employment. Five9 covers 100% of the employee portion of the health, dental and vision coverage and shares a high portion of the dependent cost. We also offer Short & Long-Term Disability, Basic Life Insurance, and a 401k saving plan with employer matching., • Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching and self-guided mindfulness exercises for all covered employees and their covered dependents., • Generous employee stock purchase plan., • Paid Time Off, Company paid holidays, paid volunteer hours and 12 weeks paid parental leave. All compensation and benefits are subject to the requirements and restrictions set forth in the applicable plan documents and any written agreements between the parties. The US base salary range for this role is below. $135,300—$398,200 USD Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer. View our privacy policy, including our privacy notice to California residents here: ___. Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.

Harper is a high-performance distributed application platform. It combines a database, in-memory cache, and real-time message broker to allow users to create enterprise-grade solutions with fewer moving parts, fewer lines of code, and a superior developer experience. Job Description: Harper is looking for a Denver-based, Business Development Representative (BDR) to join our growing sales team. This role will primarily work in-office at our Denver headquarters, with some remote work flexibility. We believe in the power of in-person collaboration, mentorship, and leadership, especially for early-career team members. You’ll work closely with experienced sales and leadership professionals who are passionate about helping you grow. This is a fantastic opportunity for someone with 0–3 years of BDR or SDR experience who is eager to level up their career, learn from a high-performing team, and be part of an innovative and fast-growing Denver tech startup. Responsibilities: • Pursue new business opportunities through high-volume cold calling, cold emailing, social outreach, and rapid follow-ups., • Jump on inbound leads quickly and follow through diligently, ensuring no opportunity slips through the cracks., • Conduct initial discovery calls to understand pain points and spark interest in Harper’s platform., • Partner closely with Strategic Account Executives and Sales Leadership to fuel a qualified and engaged pipeline., • Research and target ideal customer profiles, tailoring outreach by industry, persona, and use case (e.g., gaming, digital commerce, media)., • Maintain meticulous records of outreach activity, meeting notes, and pipeline status in Salesforce., • Collaborate cross-functionally with marketing to improve messaging, campaign targeting, and event lead conversion., • Hit or exceed weekly and monthly KPIs: meetings booked, opportunities sourced, and overall outbound activity., • Actively engage in product training, sales coaching, and feedback sessions to continuously sharpen your skills and market knowledge., • Bring tenacity, organization, and consistency to every single workday—you’re on top of your tasks, your goals, and your follow-ups. Qualifications: • Live in Denver and be able to work in-office a minimum of several days per week., • 0–3 years of experience in a BDR, SDR, or sales support role (preferably in tech)., • Experience in a highly competitive and collaborative environment such as collegiate sports, • Strong written and verbal communication skills, with the ability to deliver compelling messaging., • Grit, curiosity, and a drive to exceed targets., • High comfort level with cold outreach and handling objections., • Ability to work independently and collaboratively in a fast-paced environment. Bonus Qualifications: • Prior success meeting or exceeding outreach, pipeline, or quota-based goals., • Experience with CRM platforms and sales engagement tools., • Familiarity with infrastructure software or developer-centric solutions. Salary: $75,000 + Commission | OTE: $90,000 – $115,000 Hiring Process • Interview 1: 30 minute Zoom interview with Head of People, • Interview 2: 45 minute Zoom interview with Leadership Team Member, • Interview 3: 60 minute Zoom interview with members of the Harper Sales Team, • Interview 4: 30 minute Zoom interview with Harper Co-Founders Please note that this process may be updated as needed based on the candidate's skills and qualifications. If an additional interview is added, we will communicate this proactively. Why Join Us: • Opportunity to be part of a high-growth startup with a collaborative and supportive team culture., • Flexible work environment with remote work options and a focus on work-life balance., • Competitive compensation package including base salary, commission, and benefits., • Room for career advancement and professional development opportunities. If you are a motivated self-starter who thrives in a fast-paced environment and shares our values of transparency, authenticity, and empowerment, we want to hear from you!

About KariusKarius is a venture-backed life science startup that is transforming the way pathogens and other microbes are observed throughout the body. By unlocking the information present in microbial cell-free DNA, we're helping doctors quickly solve their most challenging cases, providing industry partners with access to the microbial landscape to accelerate biomarker discovery and clinical trials, discover novel microbes, to ultimately reduce patient suffering worldwide. Position SummaryKarius is on a mission to help clinicians do more for their patients by bringing the genomic revolution to infectious disease diagnosis. The Customer Success Representative is responsible for providing top-notch support to all of Karius customers including physicians, laboratory personnel, and hospital administrators as well as providing support to field sales team members. ***Ability to work from 7:00 AM to 4:00 PM, Pacific Time, Friday to Saturday. Why Should You Join Us?Karius aims to conquer infectious diseases through innovations around genomic sequencing and machine learning. The company’s platform is already delivering unprecedented insights into the microbial landscape, providing clinicians with a comprehensive test capable of identifying more than a thousand pathogens directly from blood and helping industry accelerate the development of therapeutic solutions. The Karius test we provide today is one of the most advanced solutions available to physicians who aim to deliver better care to many otherwise ineffectively treated patients. Our test is the result of some incredible work done by our scientists, statisticians, engineers, and physicians, all driven by the same mission. You, as part of the Karius team, will be able to see how directly your work has a life-changing impact on people, and at scale. Reports to: Manager, Customer Success Location: Redwood City, CA (Hybrid) or Remote (USA) Primary Responsibilities• Provide high-quality support via phone, email, and help tickets for any inbound customer requests• Communicate with laboratory personnel and physicians to obtain necessary information regarding samples processed by Karius and provide status updates• Liaise with the Medical Affairs team for escalations regarding Karius test results• Liaise with production laboratory personnel regarding sample processing and reporting issues• Liaise with Sales and Business Development teams to provide support for customer needs What’s Fun About the Job?Karius is operating at the edge of what is now known to be possible in infectious disease diagnostics. With that, comes a wave of new and incredible challenges and opportunities. To deliver on that value, you will be tapping into some of the most advanced technologies, architecting and innovating where the current solutions simply don't suffice. You will get to see how much your work really matters. Travel: No travel required. Physical RequirementsSubject to extended periods of sitting and/or standing, vision to monitor, and moderate noise levels. Work is generally performed in an office, lab, or clinical environment. Position Requirements• Bachelor’s or higher degree in Biological Sciences preferred.• 3+ years of customer support/service experience in healthcare or related industry - telephone-based support experience, required• Experience working with hospital laboratories and clinicians preferred.• Experience with ticketing systems (Zendesk) and Salesforce, preferred. Personal Qualifications• Ability to handle customer contacts in a professional and knowledgeable manner.• Ability to work independently.• Excellence in the handling of Personal Health Information (PHI).• Excellent verbal and written communication skills.• Basic Office and G Suite skills. DisclaimerThe above job description is intended to describe the general nature and level of work being performed by individuals assigned to this position. It is not intended to be an exhaustive list of all duties, responsibilities, and skills required. Responsibilities and duties may change or be adjusted to meet the needs of the company, and additional duties may be assigned as necessary. The job description is subject to change at any time at the discretion of Karius. Equal Opportunity EmployerAt Karius, we value a diverse and inclusive workplace and provide equal employment opportunities for all applicants and employees and are committed to honor and invest in the full diversity of people, in our hiring, recruiting and development of employees across the Company. All qualified applicants for employment are encouraged to apply and will be considered without regard to an individual’s race, color, sex, gender identity and gender expression, including transgender individuals who are transitioning, have transitioned, or are perceived to be transitioning to the gender with which they identify, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws. If you are unable to submit your application due to a disability, please contact us at and we will accommodate qualified individuals with disabilities. $20.88 - $31.33 an hour

At Two Six Technologies, we build, deploy, and implement innovative products that solve the world’s most complex challenges today. Through unrivaled collaboration and unwavering trust, we push the boundaries of what’s possible to empower our team and support our customers in building a safer global future. Product Director Do you want to build information technology that is used operationally in major conflicts around the world? Use your Product Leadership experience to make a difference in achieving USG non-kinetic policy objectives overseas. The Pulse Suite of products is the industry-leading technology for conducting information and psychological operations to advance USG mission globally. Known for being the software that Delivers in times of crisis, conflict, and competition, the Pulse Suite includes technology for: • Outreach to target audiences around the world on the devices they already use, • Planning tools that transform opportunity into action, • Identifying opportunities to take control of the message when adversaries are attempting to control the narrative space The Pulse Suite is built on a state-of-the-art agentic AI platform. Teams are putting the latest technology advancements to work on mission objectives in an AI system that is action-oriented, trustworthy, and human-in-the-loop. We want to hear from you if you are: • A leader in exceptional product tradecraft, experienced in managing strong product managers and UX designers, • Able to coach product tradecraft and create value through investing in the skill sets of others on your team, • A builder, passionate about the craft of creating exceptional products and applying “just now available” technologies to solve enduring customer problems, • A strategist, able to isolate the problem that must be solved to create exceptional value for customers and improve our competitive positioning, • Grounded in military or intelligence culture and acquisition cycles through either prior service, or work on military or intel products This is a fully remote position with flexibility to manage your day around collaboration with your team. DC location is preferred but not required. Some travel (10-20%) will be required to interface with our customers and Two Six employees collaborating on cleared programs. What you will do: • Manage and coach product manager and UX designer direct reports, continuing to recruit and manage the hiring process to retain a team of top-caliber talent, • Work with your team, customers, stakeholders, and the content team to crystalize and communicate a product portfolio vision and strategy inside and outside the company, • Collaborate with sales, growth, and other go-to-market teams to understand our competitive landscape and positioning, and identify key product investments to sustain and grow market dominance for our category, • Collaborate with your cross-functional leadership team and company executives to create the best possible environment for teams to succeed, • Provide top-down direction while also taking bottom-up feedback and recommendations, • Achieve key product objectives including authority to operate on classified systems, • Be a leading example of the product operating model and product best practices, and drive change towards a user-centered culture across the company where this can thrive, • This leadership position is expected to innovate alongside teams, filling gaps where necessary. It’s an ideal mix for leaders who still want to remain builders., • Be open and flexible to jump in where help is needed What you will need (basic qualifications): • Experience creating products for government users, particularly in environments with limitations on technology access, • Experience with information operations, intelligence, or targeting missions and markets, • Experience with agentic AI, generative AI, natural language processing, large language models or advanced analytics, particularly deployed in production environments at scale, • Experience with B2B products with a heavy product support component or consulting practice, • Interest in supporting US government missions to counter foreign adversary and non-state actor propaganda and disinformation Clearance Requirement: Eligibility to obtain government clearance if required/needed. #LI-JS #LI-JB1 Two Six Technologies is committed to providing competitive and comprehensive compensation packages that reflect the value we place on our employees and their contributions. We believe in rewarding skills, experience, and performance. Our offerings include but are not limited to, medical, dental, and vision insurance, life and disability insurance, retirement benefits, paid leave, tuition assistance and professional development. The projected salary range listed for this position is annualized. This is a general guideline and not a guarantee of salary. Salary is one component of our total compensation package and the specific salary offered is determined by various factors, including, but not limited to education, experience, knowledge, skills, geographic location, as well as contract specific affordability and organizational requirements. Salary Range $178,900 - $268,500 USD Looking for other great opportunities? Check out ___ for all our Company’s current openings! Ready to make the first move towards growing your career? If so, check out the ___! This will give you step-by-step directions on applying, what to expect during the application process, information about our rich benefits and perks along with our most frequently asked questions. If you are undecided and would like to learn more about us and how we are contributing to essential missions, check out our ___ page! We share information about the tech world around us and how we are making an impact! Still have questions, no worries! You can reach us at ___. We are happy to connect and cover the information needed to assist you in reaching your next career milestone. Two Six Technologies is an Equal Opportunity Employer and does not discriminate in employment opportunities or practices based on race (including traits historically associated with race, such as hair texture, hair type and protective hair styles (e.g., braids, twists, locs and twists)), color, religion, national origin, sex (including pregnancy, childbirth or related medical conditions and lactation), sexual orientation, gender identity or expression, age (40 and over), marital status, disability, genetic information, and protected veteran status or any other characteristic protected by applicable federal, state, or local law. If you are an individual with a disability and would like to request reasonable workplace accommodation for any part of our employment process, please send an email to ___. Information provided will be kept confidential and used only to the extent required to provide needed reasonable accommodations. Additionally, please be advised that this business uses E-Verify in its hiring practices. By submitting the following application, I hereby certify that to the best of my knowledge, the information provided is true and accurate.

About Gusto At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff—like payroll, health insurance, 401(k)s, and HR—so owners can focus on their craft and customers. With teams in Denver, San Francisco, and New York, we’re proud to support more than 400,000 small businesses across the country, and we’re building a workplace that represents and celebrates the customers we serve. Learn more about our ___. By the Numbers: • Named ___of 2024 by G2, • 2,700+ employees in the United States, Canada, Mexico, and Turkiye and growing, • Over $500M in annual revenue, • The SMB market is large (and growing!) with huge opportunities for Gusto to make an incredible impact for SMBs, • There are 6.2M employers in the US, 98% have fewer than 100 employees (1), • 550,000 new businesses are created each year in the US (1) What Product Management is like at Gusto: • Our Product team is lean, which means you’ll have a high degree of impact and ownership. We believe in smaller, empowered teams that move quickly with less overhead. You’ll move fast by pairing sharp product judgment with fluency in AI tools — automating what slows teams down and amplifying what makes them creative and high-performing., • We’re boundaryless builders. Lines between roles are intentionally blurred, and our PMs do whatever it takes to deliver outcomes. You’ll prototype, automate, design, and ship — using AI as your co-builder to turn problems into durable solutions that deliver customer value with urgency and care., • We’re here to serve small and medium businesses. Gusto has a strong mission-driven culture, and we care deeply about lifting up these business owners — building technology for an AI-first world that gives them the superpowers to run and grow their businesses with confidence., • We’re comfortable with change. Our environment moves fast, and PMs here thrive in ambiguity — blending curiosity, experimentation, and AI-native craft to shape how products (and work itself) are built at Gusto. About the Team: We’re looking for a Principal Product Manager to lead Growth for Gusto Pro, our product specifically built for Accountants. Accountants play a critical role within the Gusto ecosystem. They are one of our largest user groups, but also act as a one-to-many growth engine by referring their small business clients to use Gusto as their payroll provider, generating a substantial portion of our total revenue. We have ambitious plans to become the most efficient platform for accountants to deliver payroll & advisory services to their clients and help millions of small businesses as a result. If you enjoy uncovering & solving big customer problems, driving experimentation, and identifying new ways to propel the growth of a referral-driven business model, we’d love to hear from you. Here’s what you’ll do day-to-day: • Ownership: Lead product discovery to uncover/deeply understand customer problems and test risky assumptions, • North Star: Create a long-term vision and strategy that defines the big problems we can solve well with durable competitive advantage, • Collaborate: Partner closely with Engineering, Design, and Data Science on all stages of the product development process, and the Revenue teams to co-create hypotheses and support a sales and product-driven growth engine, • Run A/B tests and lean experiments to quickly prove out hypotheses and test new concepts, always looking for ways to get stronger signal on new ideas, • Rapidly execute and iterate with an emphasis on user delight, impact, and learning. Regularly take risks and make calculated tradeoffs, • Define, measure, and improve key product and business metrics Here’s what we're looking for: • 8+ years of hands-on Product Management experience, • Proven track record of leading growth teams and running clean A/B tests that deliver impactful results, • The intangibles: Natural curiosity, grit, customer obsession, and humility, • Strong product discovery and analytics skills, • The ability to tell a compelling story that drives alignment and inspires action, • Strong collaboration skills; ability to quickly build trust with Revenue and Product teams, • A passion for helping small and medium size businesses, • A strong POV on building products in the age of AI; experience building AI-driven features is a big bonus If you don't think you meet all of the criteria above but still are interested in the job, please apply. Nobody checks every box, and we're looking for someone excited to join the team. Our cash compensation amount for this role is $179,000/yr to $224,000/yr in Denver & most major metro locations, and $210,000/yr to $263,000/yr for San Francisco, Seattle & New York. Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above. Where do PMs at Gusto work? We have offices in Denver, San Francisco, and New York and have remote team members across the US and Canada. We are also actively hiring for the following hubs: Toronto, Canada, Los Angeles, CA, and Seattle, WA. Our open roles will specify on the careers page and in the job description where the position is eligible for work. (1) Business Applications with Planned Wages (___) Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale. Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees. Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out ___ and a member of our team will get in touch with you. Gusto takes security and protection of your personal information very seriously. Please review our ___. Personal information collected and processed as part of your Gusto application will be subject to ___.

Medical Billing Specialist To be considered, you must be located in the state of Texas or in the process of relocating to Texas. This is non-negotiable. Please do not apply if you are not located in Texas. Seeking a full-time, experienced medical billing specialist to join our Texas team. This is a remote position with the possibility of occasional travel. Our company provides revenue management support for medical practices located throughout the United States. Medical billing is one of the fastest-growing industries, offering numerous career opportunities. Our goal is to find someone willing to invest the time and effort in a career with us. General Purpose To contribute to the accuracy and timeliness of the revenue cycle process for each clinic on your designated team. To successfully function as part of a team and to be able to communicate professionally with clients and coworkers. Must understand and be able to perform every process in the revenue cycle: daily charge entry, charge scrubbing, insurance accounts receivable, patient accounts receivable, and payment posting. Job Responsibilities • Learn, understand, and follow established workflow processes for each client., • Create accurate and clean claims in a timely manner., • Follow up and track claims to ensure proper payment., • Append modifiers, reassign diagnosis pointers, and understand basic medical billing coding guidelines., • Write and send persuasive appeal letters when necessary., • Utilize insurance portals to track and appeal claims, confirm eligibility, communicate with insurance representatives, and locate reimbursement policies., • Strive to meet and exceed MGMA AR Benchmark Standards., • Log in to the assigned Team Phone Queue daily to assist patients with billing-related questions., • Be flexible and willing to take on additional tasks as needed. Education Requirements Certifications or degrees in medical billing and/or medical coding are preferred. Experience One to three years of medical billing and coding experience eClinicalWorks experience preferred Skills Required Proficient with computer programs such as Microsoft Word, Microsoft Excel, Outlook, and electronic medical records software Ability to multitask Above-average customer service and phone conversation skills Extensive knowledge of the revenue cycle process Type at least 40 WP Dental, Vision, and Life Insurance, 401K Pay is DOE Our company is growing! Complete Practice Solutions is a Medical Billing and Revenue Cycle Management company that also implements eClinicalWorks Electronic Health Record. We work with medical offices and hospitals to streamline operations and increase revenue. Our office operates as an extension of the practice and works to optimize the office workflow. We are a dynamic company that encourages innovative solutions and ideas.

Full-time Description Must have demonstratable Accounts Payable and Accounts Receivable experience to be considered for application. The Accounts Payable and Receivable Specialist performs assigned duties under the direction of Wasatch Rx’s Controller. Primary areas of work responsibility include: Accounts Receivable, Accounts Payable and Account Reconciliation. This position partners with several departments to support Wasatch Rx’s overall business operations. • Hybrid Remote Work Schedule: Following 90 days of employment, newly hired employees are eligible to work remotely Tuesday through Thursday. Required in office days are Monday and Fridays., • Job Type: Full Time, 40 hours/week, • Full Time Schedule Options: Monday to Friday 8:00 AM – 4:30 PM, • 2 Week Training Schedule: Monday to Friday 7:00 AM to 3:30 PM, • Benefits: Full Time Employee Benefits, • Hourly Compensation: $25 per hour Depending on Education and Experience Duties & Responsibilities: • Accounts Receivable, • Review invoices for shipping accuracy, • Receive customer receipts (check, ACH, wire), • Research and resolve unapplied payments, • Issue credit memos and refunds, • Process credit card transactions (as needed), • Accounts Payable, • Reconcile and process vendor payments (pharmacy partnerships), • Reconcile and process vendor payments (non-pharmacy), • Respond to vendor inquiries, research and correct discrepancies, • Receive and code credit card expenses, • W9 vendor management, • Account Reconciliation, • Audit credit card expense reporting and record, • Audit UPS invoices for accuracy, • Review daily purchase order entry into ERP system, • Submit Fedex and UPS Claims Minimum Qualifications: • 2 – 4 years Accounts Receivable experience required, • 2 – 4 years Accounts Payable experience required, • Proficient in accounting software platforms (QuickBooks Online, SAP preferred), • Proficient in Microsoft Office Suite, • Knowledge of accounting and finance principles/processes, • Bachelor’s degree in Accounting, Finance and/or related field preferred, • Ability to sit/stand for long periods of time with or without the use of a sit stand desk, • Ability to work at a computer station for extended periods of time, • Ability to answer phones with or without the use of a headset Salary Description $25 per hour Depending on Education/Experience

Who we need Infinity Software has been part of Aquila since 2021. We build software that helps alternative lending institutions lend money to all individuals regardless of their financial history. At Infinity, we recognize that the only way for our clients to perform better is for our software to outperform the status quo, surpass the competition, and exceed expectations. Our highly customizable platform delivers functionality to manage loan products, marketing campaigns, collections, analytics, and reporting with precision and efficiency. Reporting to the Senior Manager, Customer Success, we are looking for a Customer Support Specialist. You will be the trusted point of contact for a portfolio of 20 to 40 clients across the United States and Canada. You will ensure timely, accurate, and professional support by managing inquiries, troubleshooting technical issues, and guiding users through software features. Your ability to handle multiple priorities, provide real-time assistance via phone, chat, and email, and maintain a clear and friendly communication style will be essential to creating an exceptional client experience. This is a full time, fully remote position within the United States or Canada with working hours aligned to 9am - 5pm PST. What’s in it for you Challenges. You are seeking a customer support role where no two days are the same. This is an opportunity to provide technical support and training to a diverse audience on complex and highly customizable solutions that undergo regular updates and enhancements. You want to be part of a mission-driven organization where your expertise directly helps customers extend access to small loans for individuals who need them most. Impact. At Infinity, we have built a focused, fun, and collaborative remote environment where talented individuals come together to create something meaningful. We are committed to fulfilling our mission—to give both our employees and customers the freedom to grow. With 4 billion people globally excluded from traditional financial systems, your work will have real-world impact. Professional growth. You will work alongside a manager who brings a coaching mindset to leadership; someone who wants to support you as a valued team member and unique individual. A former collegiate baseball player and current coach, he is dedicated to helping you refine your skills, play to your strengths, and advance your career, enabling you to deliver your best performance consistently. As part of Constellation Software, you will have access to continuous learning, internal mobility, and advancement opportunities within Infinity, Aquila, or another business line. How you will make an impact: • Customer support. You will manage incoming support requests, triage emails and calls, create tickets when needed, and resolve issues efficiently. You will address concerns from password resets to functionality questions with professionalism and accuracy. You will provide real-time assistance and follow up consistently to ensure resolution and client satisfaction., • Problem resolution and collaboration. You will be responsible for thoroughly researching and documenting solutions to complex issues by digging into historical data, reviewing past closed tickets, and leveraging internal team knowledge. You will collaborate closely with Developers and Business Analysts, actively engage in group communication channels to share findings, and contribute to efficient, client-focused solutions. You will actively participate in team meetings, training sessions, and webinars to ensure alignment and ongoing development., • The experience. You have 2+ years of experience in technical customer support, ideally in a startup or high-growth environment. You thrive in a fast-paced setting where your initiative, drive, and autonomy meet and exceed the needs of customers. You take a service-oriented and solution-oriented approach to every problem, conducting thorough research, gaining valuable insights, and applying your findings to solve complex issues effectively., • The flexibility. You are available to work from 9:00 a.m. to 5:00 p.m. Pacific Time (PST) to provide responsive support to our clients during their business hours., • The technical skills. You are proficient with Microsoft Office, databases, and remote access tools. You have a growth mindset and can quickly come up to speed on new releases and functionality, learning new tools quickly. You are comfortable learning and adapting to new technologies, including chatbots, automated ticketing systems, and AI-enhanced help desk platforms, and you understand how these tools can streamline and enhance support workflows., • The solution focus. You are analytical, detail-oriented, and client-focused with strong critical thinking, problem-solving, and organizational skills. You can identify patterns, reference prior resolutions, and build upon existing documentation. Aquila is a division of Constellation Software Inc., one of the largest and most successful software companies in Canada and the most successful technology stock in Canada over the last 10 years [TSE: CSU]. Our entrepreneurial culture, lean environment, and people come together to form a dynamic organization where purpose drives our growth. This is a place where high performance and hard work are rewarded, where leaders are grown, and where the best ideas win. With the autonomy to be creative and curious, we collaborate and iterate to achieve real impact in the communities we support. We spend our days asking questions and challenging the status quo, manipulating our structure, roles, and internal operations in order to stay ahead in a competitive landscape. If you share our growth mindset, relationship-focused approach, and high moral fiber, you will thrive at Aquila. Apply now. Diversity and inclusion are not mere words on paper to us. We welcome and appreciate candidates with a range of backgrounds and experiences. If you have most of the qualifications we are seeking, and want to play an integral role in our success, apply to express your interest. What you can expect from our interview process: • A virtual interview with a Talent Advisor to express your interest in the role and share your experience. The conversation will be recorded using BrightHire, an AI-powered video interview tool. More details will be shared when you are invited to interview., • A virtual technical interview with the Senior Manager, Customer Success and the Team Lead, to review your technical knowledge and customer service approach and to explore how you fit with the role and the team. #LI-Remote #LI-DNI

We are currently seeking an experienced Project Accountant to join our Richmond, VA office location. Essential Duties and Responsibilities of a successful candidate include but are not limited to: • Create projects in the accounting system and define the billing terms based on contract, • Maintain project-related accounting records, including contracts, purchase orders and change orders, • Work with project managers to prepare monthly invoices, prepare client payment applications, lien waivers and submit invoices per the contract instructions, • Process labor and expense transfers to accurately reflect project costing, • Investigate project costing variances and resolve/explain discrepancies, • Investigate and reconcile variances that occur in the application of cash receipts from clients, • Monitor accounts receivable and support project managers with collection efforts, • Write off any uncollectible receivables, labor or expenses, as directed by the senior management, • Monitor remaining funding available for projects and report to project managers, • Support client relationship and reply to client requests as necessary, • Ensure consistent billing and financial reporting at project levels, • Limited travel to outside offices (less than 5%) is required, • Ideal candidates will have a bachelor’s degree in finance or accounting, • Minimum of 3 years of work experience in project accounting and understanding of project costing, • Experience in engineering/construction firm or other service industry is preferred, • Excellent customer focus, analytical, communication and interpersonal skills, • Organization and time management skills are essential, • Excellent MS Office suite skills including Excel, Word and Outlook, • Deltek Vision/Vantagepoint experience a plus The requirements listed are representative of the knowledge, skills and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. We are looking for high energy, creative, flexible, patient, self-starters who are willing to work at a dynamic pace. Candidates must share a commitment to our company’s Vision, Mission and Shared Values. Timmons Group is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, or protected Veteran status. Timmons Group is a full-service engineering and technology firm recognized nationally as a “Best Firm to Work For” by CE News. With over 15 offices throughout the Mid-Atlantic and Southeast, we provide civil engineering, environmental, economic development, GIS/geospatial technology, landscape architecture, and surveying services to a diverse client base. As one of Engineering News Record’s (ENR) Top 500 Design Firms for over 30 years, we are dedicated to being an employer of choice and providing our people with the best resources, technology, and culture to help them thrive in an engaging career development setting. For more information, visit ___. #LI-KH1

Daymark Solutions is an experienced technology integration and solutions provider that helps organizations effectively architect, implement, and deploy customized solutions using best of breed technologies. Specializing in cloud solutions and datacenter technologies, Daymark’s unique combination of in-depth technical knowledge, extensive experience, and proven methodologies enable our customers to successfully address even the most difficult business and technology challenges. The Role We’re looking for an Azure Architect who thrives on solving real business challenges and shaping how modern workplaces operate. As a senior member of our Professional Services team in the Cloud Platform practice, you’ll lead high-impact discovery and pre-sales engagements—partnering with clients to uncover their needs, define the right solutions, and clearly articulate the value behind them. You don’t just design solutions; you influence decisions. This role is a true blend of pre-sales (50%) and post-sales (50%) consulting, giving you full ownership from the first conversation through successful delivery. You’ll architect, scope, and implement Azure solutions while serving as a trusted advisor every step of the way, guiding clients through complex decisions and ensuring outcomes that are both technically sound and business-driven. Responsibilities * Lead technical discovery and pre-sales engagements, translating customer business needs into solution architectures, scope definitions, and compelling value propositions in partnership with the sales team. * Design, configure, and implement cloud and technology solutions while delivering documentation and knowledge transfer to customer stakeholders. * Serve as a trusted advisor throughout the project lifecycle, driving successful deployments, resolving complex technical challenges, and ensuring customer satisfaction and adoption goals are met. * Advise customers on best practices, whether with industry standards or your own recommendations, around Microsoft Azure including security, networking, applications services, Artificial Intelligence and data management. * Contribute to expanding our Microsoft partnership & Azure practice through growth in CSP and Professional Services revenue, the development of new technical skills & focus areas, and building relationships with key Microsoft resources. * Participate in knowledge exchanges with coworkers, regularly sharing and receiving knowledge to enhance our Microsoft Azure services, including best practices, implementation strategies, and complex architectures. * Collaborate with team members to define and implement/document standards and methodologies for Professional Services engagements. * Learn security and compliance frameworks including but not limited to Cybersecurity Maturity Model Certification (CMMC) 2.0 for Defense Industrial Base customers leveraging Microsoft Azure Government and Microsoft 365 GGC High. Technical Requirements Experience with the Microsoft Partner ecosystem including Solution Partner designations, Advanced Specializations, and how to achieve them. Insight into Microsoft programs and customer funding mechanisms including ECIF. Knowledge and experience with many of the following technologies as possible: * Azure PaaS & SaaS offerings including Azure SQL Service, Azure App Services. * Azure Resource Manager (ARM) templates, Azure CLI, and Terraform. * Azure Virtual WAN, Azure Firewalls, and Virtual Networks plus general networking including TCP/IP, DNS, VPN, dynamic routing, and load balancing. * PowerShell, Azure CLI, Python, or other scripting languages. * Azure Sentinel and Azure Security Center. * Azure Cost Manager dashboards and methodologies to optimize costs. * Containerization and orchestration technologies, such as Docker and Kubernetes. * DevOps and CI/CD tools, such as Azure DevOps * Microsoft Fabric, Databricks, and/or Azure database services, such as Azure SQL Database or Azure Cosmos DB. Microsoft Certifications or the ability to achieve them during the first 6-12 months: * Azure Administrator Associate (AZ-104) * Azure Solutions Architect Expert (AZ-305) * Azure Network Engineer Associate (AZ-700) * Azure Security Engineer Associate (AZ-500) * Azure Developer Associate (AZ-204) * Azure DevOps Engineer Expert (AZ-400) Additional Requirements * A business and technology mindset that can identify ways to grow our org and expand our capabilities. * Proven experience in identifying business challenges and requirements, building and delivering compelling presentations, crafting detailed statements of work, and clearly and concisely conveying solutions to both engineers and C-suite stakeholders. * The ability to lead multiple pre-sales engagements simultaneously and identify ways to drive repeatability and innovation within the team. * Strong organizational skills and the ability to own customer engagements including pre-sales architecture and design, scoping and Azure consumption estimates, solution implementations, project management, communications, and documentation. * Strong written and verbal communication skills and the ability to clearly articulate both business and technology topics. * Excellent problem-solving and troubleshooting skills including the ability to manage communications internally and with the customer during challenging situations. Important: U.S. citizenship is required due to access requirements for Azure Government, Microsoft 365 GCC High, and Defense Industrial Base environments. Preferred Qualifications * Relationships with Microsoft Sales, Technical Specialists, Product Managers, Program Managers, MVPs. * Experience building datacenter solutions that include compute, storage, networking and virtualization that provide the ability to translate on prem solutions into cloud solutions and/or hybrid solutions. * Deep experience with Cybersecurity Maturity Model Certification (CMMC) 2.0. * Experience with Microsoft Azure Government, and/or Microsoft 365 GCC High in support of regulated environments including the Defense Industrial Base. * Deep knowledge of developing advanced PowerShell and/or Azure CLI scripts for automating critical tasks during implementations, migrations and assessments. * The ability to help develop and refine our growing Data & AI practice leveraging your experience with Microsoft Fabric, Microsoft Foundry, Dataverse, and/or Copilot Studio including currently holding or the ability to achieve the following certifications: Azure AI Engineer Associate (AI-102), Azure Data Scientist Associate (DP-100), Azure Data Engineer Associate (DP-203), and/or Azure Database Administrator Associate (DP-300). * The ability to help build and grow our Microsoft Power Platform practice including currently holding or the ability to achieve any of the following certifications: Power Platform Functional Consultant Associate (PL-200), Power BI Data Analyst Associate (PL-300), Power Platform Developer Associate (PL-400), Power Automate RPA Developer Associate (PL-500), and/or Power Platform Solution Architect Expert (PL-600). * Any experience with 3rd party solutions that integrate with Microsoft Azure including but not limited to Palo Alto Networks, F5, Okta, Cloudflare, Rubrik and/or Zerto. HR Information * Full-time, permanent role * Base Salary: $200,000 annually (up to $230,000 in On-Target Earnings) * Comprehensive employee benefits plan * Fully remote work

Daymark Solutions is an experienced technology integration and solutions provider that helps organizations effectively architect, implement, and deploy customized solutions using best of breed technologies. Specializing in cloud solutions and datacenter technologies, Daymark’s unique combination of in-depth technical knowledge, extensive experience, and proven methodologies enable our customers to successfully address even the most difficult business and technology challenges. The Role We’re looking for an M365 Architect who thrives on solving real business challenges and shaping how modern workplaces operate. As a senior member of our Professional Services team in the Modern Work practice, you’ll lead high-impact discovery and pre-sales engagements—partnering with clients to uncover their needs, define the right solutions, and clearly articulate the value behind them. You don’t just design solutions; you influence decisions. This role is a true blend of pre-sales (50%) and post-sales (50%) consulting, giving you full ownership from the first conversation through successful delivery. You’ll architect, scope, and implement Microsoft 365 solutions while serving as a trusted advisor every step of the way, guiding clients through complex decisions and ensuring outcomes that are both technically sound and business-driven. Responsibilities • Lead technical discovery and pre-sales engagements, translating customer business needs into solution architectures, scope definitions, and compelling value propositions in partnership with the sales team., • Design, configure, and implement cloud and technology solutions while delivering documentation and knowledge transfer to customer stakeholders., • Serve as a trusted advisor throughout the project lifecycle, driving successful deployments, resolving complex technical challenges, and ensuring customer satisfaction and adoption goals are met., • Advise customers on best practices, whether with industry standards or your own recommendations, around Microsoft 365 including tenant configuration, security, integrations, endpoint management, data governance, and Artificial Intelligence., • Contribute to expanding our Microsoft partnership & Modern Work practice through growth in CSP and Professional Services revenue, the development of new technical skills & focus areas, and building relationships with key Microsoft resources., • Participate in knowledge exchanges with coworkers, regularly sharing and receiving knowledge to enhance our Microsoft 365 services, including best practices, implementation strategies, complex architectures., • Collaborate with team members to define and implement/document standards and methodologies for Professional Services engagements. Experience with the Microsoft Partner ecosystem including Solution Partner designations, Advanced Specializations, and how to achieve them. Insight into Microsoft programs and customer funding mechanisms including ECIF. Knowledge and experience with many of the following technologies as possible: * Core Microsoft 365 services including Exchange Online, SharePoint Online, Entra ID Microsoft Teams, and OneDrive for Business. * Microsoft 365 GCC High in support of regulated environments specifically the Defense Industrial Base. * Installation, configuration, and optimization of Entra ID Connect in large complex AD environments. * Microsoft Purview, including Information Protection and Rights Management. * Microsoft Intune for Mobile and Windows Autopilot, app deployment, device lifecycle, configuration profiles. * Microsoft Defender Suite, including Defender for Endpoint, Defender for Cloud Apps, and Defender for Identity. * Microsoft 365 Copilot and Copilot Studio. * Power Platform, including Power Automate and Copilot Agents. * Azure Virtual Desktop and Windows 365 Endpoint management. * Quest On Demand Migration tools and/or 3rd party migration solutions. Microsoft Certifications or the ability to achieve them during the first 6-12 months: * Microsoft 365 Certified: Administrator Expert (MS-102) * Cybersecurity Architect Expert (SC-100) * Security Operations Analyst Associate (SC-200) * Identity and Access Administrator Associate (SC-300) * Information Protection Administrator Associate (SC-401) * Azure Administrator Associate (AZ-104) Additional Requirements • A business and technology mindset that can identify ways to grow our org and expand our capabilities., • Proven experience in identifying business challenges and requirements, building and delivering compelling presentations, crafting detailed statements of work, and clearly and concisely conveying solutions to both engineers and C-suite stakeholders., • The ability to lead multiple pre-sales engagements simultaneously and identify ways to drive repeatability and innovation within the team., • Strong organizational skills and the ability to own customer engagements end-to-end, including pre-sales architecture and design, scope and license planning, solution implementation, project management, communication, and documentation., • Strong written and verbal communication skills and the ability to clearly articulate both business and technology topics., • Excellent problem-solving and troubleshooting skills including the ability to manage communications internally and with the customer during challenging situations., • Relationships with Microsoft Sales, Technical Specialists, Product Managers, Program Managers, MVPs., • Deep experience with Cybersecurity Maturity Model Certification (CMMC) 2.0, • Deep knowledge of developing advanced PowerShell scripts for automating critical tasks during implementations, migrations and assessments., • The ability to help develop and refine our growing Data & AI practice leveraging your experience with Microsoft Fabric, Microsoft Foundry, Dataverse, and/or Copilot Studio including currently holding or the ability to achieve the following certifications: Azure AI Engineer Associate (AI-102), Azure Data Scientist Associate (DP-100), Azure Data Engineer Associate (DP-203), and/or Azure Database Administrator Associate (DP-300)., • The ability to help build and grow our Microsoft Power Platform practice including currently holding or the ability to achieve any of the following certifications: Power Platform Functional Consultant Associate (PL-200), Power BI Data Analyst Associate (PL-300), Power Platform Developer Associate (PL-400), Power Automate RPA Developer Associate (PL-500), and/or Power Platform Solution Architect Expert (PL-600)., • Any experience with 3rd party solutions that integrate with Microsoft 365 environments including but not limited to Varonis, Okta, Mimecast, Proofpoint, Druva and/or AvePoint. Full-time, permanent role * Base Salary: $200,000 annually (up to $230,000 in On-Target Earnings) * Comprehensive employee benefits plan * Fully remote work

Location: Remote / Flexible Type: Full-Time Starting Salary: Commensurate with experience Hours: Must be willing to work 9-5 EST We are seeking an experienced Head of Customer Support to build, lead, and continuously improve our customer support operations. This role is responsible for designing and managing the entire support infrastructure, including help desk systems, workflows, automations, knowledge base resources, and support processes. The Head of Customer Support will oversee the support team and ensure that customers consistently receive high-quality, efficient, and professional service. The ideal candidate is a highly organized operator with many years of experience leading customer support teams and implementing modern support systems using automation and AI tools. • Design and implement the company’s customer support infrastructure, • Set up and manage the help desk platform (Freshdesk, Zendesk, or similar), • Create efficient ticket routing, workflows, and automations, • Build and maintain a comprehensive knowledge base and help center, • Establish clear support processes and internal playbooks, • Hire, train, and manage customer support representatives, • Ensure consistent high-quality responses and customer satisfaction, • Monitor team performance and provide coaching and feedback, • Develop training materials and support guidelines, • Identify opportunities to improve efficiency using automation, • Implement AI tools for customer support workflows, • Improve response times and reduce repetitive manual tasks, • Continuously optimize the support system for scalability, • Track and improve key support metrics such as:, • response time, • resolution time, • ticket volume, • customer satisfaction, • Analyze trends in support requests to identify opportunities for improvement, • Continuously improve the overall customer support experience, • 5+ years of experience leading or managing customer support teams, • Strong experience implementing and managing help desk platforms (Freshdesk, Zendesk, Intercom, etc.), • Experience building support workflows, automations, and knowledge bases, • Experience using AI tools in customer support operations, • Strong leadership and organizational skills, • Excellent communication and problem-solving ability, • Ability to build systems and processes from the ground up The ideal candidate: • Has extensive experience leading customer support teams, • Is highly organized and operationally focused, • Enjoys building systems, processes, and automations, • Is proactive and constantly looks for ways to improve efficiency, • Is comfortable implementing AI-driven support tools, • Can manage both strategy and day-to-day support operations This role will be responsible for building a world-class customer support operation that scales with the growth of the company and ensures customers receive fast, helpful, and reliable service. • 5+ years of experience leading or managing customer support teams, • Strong experience implementing and managing help desk platforms (Freshdesk, Zendesk, Intercom, etc.), • Experience building support workflows, automations, and knowledge bases, • Experience using AI tools in customer support operations, • Strong leadership and organizational skills, • Excellent communication and problem-solving ability, • Ability to build systems and processes from the ground up

Guardant Health is a leading precision oncology company focused on guarding wellness and giving every person more time free from cancer. Founded in 2012, Guardant is transforming patient care and accelerating new cancer therapies by providing critical insights into what drives disease through its advanced blood and tissue tests, real-world data and AI analytics. Guardant tests help improve outcomes across all stages of care, including screening to find cancer early, monitoring for recurrence in early-stage cancer, and treatment selection for patients with advanced cancer. For more information, visit ___ and follow the company on ___, ___ and ___. About the Role: We are looking for a full-time Tissue Procurement Specialist who will be a key member of the fast-paced Client Services organization. This role is responsible for procuring tissue samples from Pathology Laboratories in assigned Territories, work collaboratively with other Tissue Procurement/Client Services Team members to achieve department goals and work cross-functionally with commercial and lab operations partners to identify scalable solutions for Guardant Health. Essential Duties and Responsibilities: • Serve as a Tissue Procurement Specialist, communicating effectively via phone and email with partner laboratory teams to manage sample and document requests, resolve order issues, and coordinate shipping and receipt processes., • Support tissue retrieval efforts within your assigned territory by promptly resolving cases with a proactive sense of urgency., • Foster and maintain strong, trust-based relationships with laboratory personnel, sales representatives, and internal stakeholders to enhance collaboration and efficiency., • Collaborate seamlessly within a team environment, contributing to departmental and company-wide objectives., • Accurately document all communications, including emails, faxes, phone calls, and follow-up activities, ensuring clarity and precision., • Comply with Standard Operating Procedures (SOPs) related to Tissue Procurement to ensure quality and consistency., • Input data and upload documentation accurately into Salesforce.com and LIMS systems., • Communicate professionally and effectively with external clients, patients, and internal team members at all levels., • Assist with additional administrative tasks as needed to support operational effectiveness., • Utilize Salesforce (CRM) and other integrated software platforms to communicate with clients, patients, and sales teams., • Meet and exceed team and individual performance targets, tracking metrics related to case closures and turnaround times., • Apply problem-solving skills to address customer concerns and manage escalated situations with professionalism., • Demonstrate adaptability and flexibility in a fast-paced, dynamic environment., • Work hours and days may vary based on operational requirements; some physical effort (up to 25 pounds) may be required. Essential Qualifications: • This position is for permanent West Coast Hours, Start time of 8 am or 9 am PST., • A 4-year college degree in Biological Sciences or a related discipline is preferred., • 2+ years of customer-facing experience within pharmaceutical, diagnostic, medical device, biotech, or healthcare settings is required., • Tissue Sample Procurement experience is required., • Proficiency in Microsoft Office suite; experience with Salesforce (CRM) is a plus., • A quick learner capable of working collaboratively within an operationally complex, multi-product environment; adaptable to evolving procedures and policies., • Excellent written and verbal communication skills (phone and email) with high computer literacy., • Multitasking, dependability, self-discipline, sound judgment, and independence are necessary., • Demonstrated organizational skills, attention to detail, and problem-solving capabilities, with the ability to professionally handle client-facing escalations., • Flexibility regarding working hours, including availability to work during company holidays based on Client and Company needs., • This role is primarily remote; however, the ability to travel to Guardant Health offices for training and meetings may be required. Preferred Qualifications: • Experience interpreting Pathology/Cytology Reports and terminology., • Experience with Laboratory Information Management Systems (LIMs)., • Bilingual English/Spanish is an asset. Hybrid Work Model: At Guardant Health, we have defined days for in-person/onsite collaboration and work-from-home days for individual-focused time. All U.S. employees who live within 50 miles of a Guardant facility will be required to be onsite on Mondays, Tuesdays, and Thursdays. We have found aligning our scheduled in-office days allows our teams to do the best work and creates the focused thinking time our innovative work requires. At Guardant, our work model has created flexibility for better work-life balance while keeping teams connected to advance our science for our patients. The US hourly range for this full-time position is $20.76 to $28.54. The range does not include benefits and, if applicable, overtime, bonus, commission, or equity. The range displayed reflects the minimum and maximum target for new hire salaries across all US locations for the posted role with the exception of any locations specifically referenced below (if any). For positions based in Palo Alto, CA or Redwood City, CA, the hourly range for this full-time position is $24.42 to $33.45. The range does not include benefits and, if applicable, overtime, bonus, commission, or equity. Within the range, individual pay is determined by work location and additional factors, including, but not limited to, job-related skills, experience, and relevant education or training. If you are selected to move forward, the recruiting team will provide details specific to the factors above. Employee may be required to lift routine office supplies and use office equipment. Majority of the work is performed in a desk/office environment; however, there may be exposure to high noise levels, fumes, and biohazard material in the laboratory environment. Ability to sit for extended periods of time. Guardant Health is committed to providing reasonable accommodations in our hiring processes for candidates with disabilities, long-term conditions, mental health conditions, or sincerely held religious beliefs. If you need support, please reach out to ___ Guardant Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. All your information will be kept confidential according to EEO guidelines. To learn more about the information collected when you apply for a position at Guardant Health, Inc. and how it is used, please review our ___. Please visit our career page at: ___

We’re a simple-to-use photo documentation and productivity app for contractors of all commercial and home services industries. Packed with intuitive functionality, CompanyCam facilitates unparalleled communication and accountability across a contractor’s entire business. We’re committed to providing a consumer-grade, game-changing experience that helps our users build trust within their company and with their customers. But don’t let that corporate description fool you—the people behind our buttoned-up product are laid-back (but hardworking), genuine, and kickass, and you could be one of them! At CompanyCam, great support is more than answering tickets. It's building trust with the people who rely on our product every day. As a Spanish Bilingual Customer Support Specialist, you'll handle support requests in both English and Spanish and serve as the primary point of contact for our Spanish-speaking users. You'll also create and maintain help documentation in both languages, keeping our knowledge base sharp and accessible for every user. Beyond support, you'll be a key resource for teams across the company, translating in-app content and jumping in on Sales and Customer Success tasks to make sure Spanish-speaking customers have a seamless experience from day one. You'll work across Support, Product, Engineering, Marketing, and more, making this a role with real cross-functional visibility and impact. If you're bilingual, technically curious, and energized by helping people solve problems, this one's for you. Location: We welcome both local and remote applicants for this role. Candidates must permanently live and work in the U.S. to be considered. • Provide technical support to external users via email, chat, phone, and Zoom, resolving complex issues related to CompanyCam's app and integrations., • Be the go-to for Spanish-speaking users, serving as the primary support contact and ensuring they receive the same quality experience as all CompanyCam customers., • Create and maintain Help Docs, including translating new articles and updating existing content as features and integrations evolve., • Support cross-functional teams by translating in-app content, marketing materials, and business terminology for Product, Engineering, Marketing, and Brand teams., • Manage and maintain video content in Spanish, collaborating with other departments to record, update, and keep resources current., • Troubleshoot and document issues, logging bug reports and feature requests in Jira and using tools like BugSnag and Datadog to dig into errors with Engineering., • Assist Sales and Customer Success with Spanish-speaking user outreach, account conversion, retention, and collections as needed., • Share knowledge across the team, helping train new hires, contributing to internal knowledge bases in Notion and Guru, and participating in hiring rounds. At CompanyCam, your work makes a real impact. Whether you're writing code, supporting customers, or designing experiences, your contributions directly shape the product we deliver and the people we serve. We're building something that helps real people solve real problems—and we believe that kind of work is best done by a team that reflects the world around us. In this role, you’ll drive impact by: • Opening the product to more users by ensuring Spanish-speaking contractors have the support, resources, and documentation they need to get full value from CompanyCam., • Bridging teams across the company by bringing bilingual expertise to Product, Marketing, and Engineering in ways that no other role does., • Raising the bar for support quality by troubleshooting complex issues, closing knowledge gaps, and building resources that help users help themselves., • Strengthening relationships with Spanish-speaking partners, customers, and industry stakeholders at trade shows and events., • 1-2 years of experience in a customer-facing support role; experience in a technical, SaaS, or technology environment is a plus, • Full fluency in both English and Spanish, including speaking, writing, reading, and translation with a focus on SaaS and business terminology, • Experience with help desk platforms such as Help Scout, Intercom, or Zendesk, is a plus, • Strong troubleshooting skills and a methodical approach to diagnosing and solving technical problems, is a plus, • Clear written and verbal communication skills with a customer-first mindset, • Experience writing technical help articles or translating business and marketing content into Spanish, preferred, • Familiarity with tools like Jira, Notion, Guru, BugSnag, or Datadog, a plus, • A continuous growth-mindset, with a focus on learning, embracing challenges, and continuously improving, • A knack for creativity and innovation, bringing fresh ideas to the table and solving complex problems This is a salaried position at CompanyCam. Our starting salary is $48,000 per year. We also offer meaningful equity and other ___. CompanyCam is an equal-opportunity employer committed to respect, inclusion, and growth. We work hard, take responsibility, and support each other. Great ideas come from all backgrounds, and we carefully consider every applicant without regard to personal characteristics or traits. Even if your work experience doesn’t align perfectly, we encourage you to apply. What really matters to us is your potential, your passion, and your commitment to learning, innovation, and contributing meaningfully to our team. For any accommodations or technical issues related to the online application or interview process, please email ___ and we’ll respond promptly. Please do not include any medical or health information in your message. Note: Resumes sent to this email will not be reviewed or responded to. To be considered for a position, you must apply directly through our ___.

Who we are: Want to make an impact? Join our pack and come work (and play!) with us. We believe everyone deserves the unconditional love of a pet—and at Rover, our mission is to make it easier to experience that love. Founded in 2011, the Rover app and website connect dog and cat parents with loving pet sitters and dog walkers in neighborhoods across the US, Canada, and Europe. We empower our community of trusted pet sitters and dog walkers to run their own pet care businesses on Rover with the tools and security of a global company to back them. Headquartered in Seattle, Washington, we work closely with our teams in Barcelona, San Antonio, Spokane, and remote locations. We’ve got a reputation for being a great place to work, having been named among the 100 Best Companies to Work For in Seattle Business Magazine and Washington’s Best Workplaces in the Puget Sound Business Journal. We're an agile, fast-growing company, and our leadership comes from some of the world's most respected tech companies. At Rover, our furry coworkers are just as important as our human ones—and we wouldn’t have it any other way. Along with making the joys of pet parenthood more accessible, we’re committed to fostering a diverse, inclusive, and welcoming community of pet people—and that starts with our employees. What we’re looking for: We are seeking a Tax Accountant to join the growing tax team at Rover. Your primary responsibilities will include preparation of the Company’s state and local indirect returns, business licenses, financial statement reserves, information reporting returns, and correspondence with our customers. You are detail-oriented and results-focused, and have excellent organization and communication skills. You enjoy collaborating with others to support team projects and goals, as well as company-wide initiatives, but can also work independently. This position is based in our Seattle office, where we have hybrid in-office/working from home arrangements. • Prepare federal, state, and local filings, with a primary focus on indirect taxes and information reporting, • Assist Rover’s tax information reporting process in US federal, state and international jurisdictions, • Business process internal controls for indirect tax, • Engage with tax authorities on questions and discrepancies, • Assist in the resolution of customer service questions related to indirect tax and informational reporting, • Assist in the maintenance and reconciliation of indirect tax GL accounts, • Contribute to monthly financial statement close processes and accruals, • Work with the legal team with sensitive information verification, • Other tax projects, as needed, • Bachelor's degree in accounting, advanced tax degree, or equivalent experience required, • 1-3 years of experience in public accounting and / or a corporate tax department required, • Proficiency in Microsoft Office, especially Microsoft Excel, • Basic knowledge of indirect tax, • Strong attention to detail, • Commitment to excellent customer service, • Effective communication and interpersonal skills, • Licensed CPA, • Experience with NetSuite, Avalara, and internally developed transactional databases, • Experience in a large corporate tax environment, • Experience with indirect tax, • Experience in SQL, • Competitive compensation, • 401k match, • Flexible PTO, • Competitive benefits package, including medical, dental, and vision insurance, • Commuter benefits, • Bring your dog to work (and unlimited puppy time), • Doggy benefits, including $1000 toward adopting your first dog, • Stocked fridges, coffee, soda, and lots of treats (for humans and dogs) and free catered lunches semi-monthly, • Regular team activities performed in-person and virtually, • In the greater Seattle area the first year salary range is $77,001-$99,235. Additionally, Rover offers a long-term incentive plan with a company performance-based cash payout and benefits to full-time employees.

Job Overview: We are a rapidly growing B2B payments fintech headquartered in Charlotte, NC. Our mission is to revolutionize payment solutions for businesses, fostering innovation, efficiency, and scalability. We’re proud to partner with industry leading financial institutions to bring best-in-class solutions to their clients. We’re looking for a passionate and consultative Senior Solutions Consultant to support our Direct and Channel Sales teams. In this role, you’ll be a critical link between our sales team and our prospective clients ensuring seamless solution integration, exceptional service delivery, and strategic growth. What you'll do: * Consultative Selling: Collaborate with Direct and Channel sales teams and their prospective clients to understand business needs, present tailored invoice and payment solutions demonstrations articulating the value of our offerings. * Client Engagement: Join joint calls with the Account Executives to guide solution discovery, technical deep dives, and implementation planning. * Collaboration: Partner closely with internal product, sales, and technical teams to address partner and client requirements, feedback, and opportunities. * Solution Expertise: Stay current on our product portfolio, market trends, and competitor offerings to provide insightful recommendations and strategies. * Problem-Solving: Serve as a trusted advisor and problem-solver for Direct and Channel Sales teams and clients, proactively resolving obstacles to drive positive outcomes. * Industry Events and Webinars: Attend Industry events and Webinars professionally representing AvidXchange to prospects, customers and partners. What we're looking for: * 5+ years relevant experience -- ideally in a consultative solution consulting, pre-sales, or technical sales role, preferably in B2B payments, fintech, or financial services. * Exceptional consultative selling and relationship management abilities. * Outstanding verbal and written communication skills, with the ability to present technical concepts in business terms -- specifically in training and sales capacities. * Strong collaboration and cross-functional teamwork capabilities. * Self-motivated, adaptable, and able to work effectively in a remote or hybrid environment. * Fluency or strong proficiency in accounting processes, back office systems and best practices for automation. * Technical Proficiency: Comfortable with payment platforms, APIs, and software solutions; ability to engage in technical discussions. * Microsoft Office proficiency. * Education: Bachelor’s degree in business, finance, or a related field (or equivalent experience). * 15-20% domestic travel may be required. About AvidXchange AvidXchange is a leading provider of accounts payable (“AP”) automation software and payment solutions for middle-market businesses and their suppliers. By trade, we are a technology company, but if you ask anyone who works here, they’ll tell you our people are at the core of who we are. At AvidXchange, mindset is everything. We are Connected as People, Growth Minded, and Customer Obsessed. These three mindsets represent our culture – who we are, who we’ve always been, and they guide us to improve every day. Since our founding in 2000 in Charlotte, NC, we’ve created a company of over 1,500 teammates working across the U.S., or remotely. AvidXchange is proud to be Certified™ as a ___ ___®. The prestigious recognition is based on anonymous data from our teammates and makes official what our teammates have known for years – that AvidXchange is a Great Place to Work®. Who you are: • A go-getter with an entrepreneurial mindset – that means you are not afraid of taking risks, winning big or facing the unknown., • Someone who understands that business is people centric. Connecting with others as humans first allows you to develop mutually beneficial working relationships., • Focused on making a difference for our customers. AvidXchange exists to help solve complex problems for our customers so we can all realize our potential. What you’ll get: AvidXchange teammates (we call them AvidXers) get the perks and prestige of a growing tech company paired with the flexibility of a founder-led startup. We help our AvidXers develop as professionals and as human beings, providing work/life balance, development programs, and competitive benefits. At AvidXchange, we are building more than a tech company – we are building an experience. We remain committed to a culture where you can fully be 'you’ – connected with others, chasing big goals, and making a meaningful impact. If you want to help us grow while realizing your potential and creating stories you’ll tell for years, you’ve come to the right place. AvidXers enjoy: • 18 days PTO*, • 11 Holidays (8 company recognized & 3 floating holidays), • 16 hours per year of paid Volunteer Time Off (VTO), • Competitive Healthcare, • High Deductible Heath Plan Option that has $0 monthly premium for teammate-only coverage, • 100% AvidXchange paid Dental Base Plan Coverage, • 100% AvidXchange paid Life Insurance, • 100% AvidXchange paid Long-Term Disability, • 100% AvidXchange paid Short-Term Disability, • Employee Assistance Program (EAP) - Provides counseling services, legal and financial consultations and health advocacy for Teammates and their eligible dependents, • Onsite Health Clinic with Atrium Health - available to Teammates and their eligible dependents, • 401(k) Match: 100% match on the first 3% of your salary, plus 50% match on the next 2%, • Parental Leave: 8 weeks 100% paid by AvidXchange**, • Discounts on Pet, Home, and Auto insurance, • WeeCare Childcare Service: helps teammates find affordable daycare, childcare, and tutors 40% less expensive than traditional daycare centers, • Perks at Work: free discount program that provides teammates the opportunity to save on items from electronics, movie tickets, car buying, vacations, and more, • Onsite gym fitness center, yoga studio, and basketball court, • Tuition Reimbursement up to the federal maximum of $5,250***, • Hybrid Workplace Flexibility, • Free parking *Fully granted from beginning of year, pro-rated if hired mid-year **Must be full-time for at least 3 months ***Must be full-time for at least one year Equal Employment Opportunity AvidXchange is an equal opportunity employer. AvidXchange is committed to equal employment opportunity in accordance with applicable federal, state, and local laws. AvidXchange will not discriminate against applicants for employment on any legally recognized basis. This includes, but is not limited to veteran status, race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age and physical or mental disability.