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Job DescriptionMattos Hospitality is looking for a host! At Mattos Hospitality our purpose is to create an inspiring, sustainable, and prosperous business that brings joy, takes care of others, and helps build community through craftsmanship around the table. Our company culture supports the growth and development of our employees and provides opportunities for education and advancement. Mattos Hospitality our purpose is to create an inspiring, sustainable and prosperous business that brings joy, takes care of others, and helps build community through craftsmanship around the table. Position: Host Reports to: Maitre’d, Restaurant Manager(s) Position Classification: Non-exempt Pay Type: Hourly Purpose The Host will work closely with the Maitre’d of the restaurant, upholding the restaurant’s quality of service. This person will work with the reservations team, Maître’d, and managers to ensure that guests are serviced properly to have pleasurable dining experiences. Key Focus • Ensure all guests consistently receive courteous and efficient service., • Follow seating guidance as directed by Maitre’d and Manager on Duty., • Communicates with the restaurant staff on reservation and guest notes before and during each service., • Maintains a welcoming and orderly restaurant environment. Personnel: • Help guide new hosts on front desk responsibilities and standards., • Works with the reservation team to ensure reservations are booked efficiently to maintain smooth operations., • Communicates with the restaurant staff on reservation and guest notes before and during each service. Guest Service • Ensures all guests consistently receive courteous and efficient service., • Responds positively and promptly to guest concerns and complaints., • Maintains guest satisfaction by following seating guidance at the direction of Maître’d or Manager on Duty., • Maintains a welcoming and orderly restaurant environment., • Builds relationships with repeat guests. Service Standards • Maintain the high standards of cleanliness and appearance throughout all areas of the restaurant., • Follow all company policies and procedures including recently created and evolving COVID guidelines., • Follow all Department of Health (DOH) standards. Company Values • Understanding that we require a positive and professional attitude in the workplace. The physical demands for this position are frequently lifting up to 25 pounds, occasionally lifting up to 50 pounds, standing for long periods, bending, and moving intermittently during working hours. Benefits Offered: • Medical, Dental, Vision for Full Time Employees, • NYC Paid Sick & Safe Leave, • Pre-taxed commuter benefits, • Dining Discounts We provide equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws.

Job Description JOB DESCRIPTION | HOST Are you ready to work where every shift feels like a celebration? At Rosa Mexicano, we combine the vibrant spirit of Mexico with an elevated dining experience — and we’re looking for passionate, upbeat Hosts to join our team! If you thrive in a fast-paced, fun environment and love creating memorable moments for guests, this is your chance to shine. Bring your energy, hospitality, and smile — we’ll provide the rest! Why You’ll Love Working With Us * A culture that celebrates teamwork, diversity, and genuine hospitality * Great earning potential and career growth opportunities * Dining discounts for you (and your favorite people!) * Commuter benefits & health coverage options * A place where your personality matters as much as your skills What You'll Do * We believe in Warm Latin Hospitality, especially during first and last impressions * Welcome every guest like they’re walking into your home * Ensure every guest feels genuinely cared for in-person, over the phone, or a 3rd party vendor * Follow our Service Steps as outlined * Maintain all Health and Sanitation Standards * Keep a "never walk past a napkin on the floor" mentality * Manage the flow of the restaurant by balancing reservations, walk-ins, and table turns with confidence and grace * Anticipate guest needs — from special occasions to accessibility or seating preferences — and make them feel truly cared for * Answer phones and handle inquiries with professionalism, enthusiasm, and attention to detail * Assist with takeout/delivery/catering orders, ensuring accuracy and hospitality even beyond our doors * Communicate constantly and quietly with Management and service staff to ensure seamless service for all guests * Handle cash and POS transactions accurately and responsibly * Participate in pre-shifts, trainings, and team meetings — because we grow together * Work together with your teammates to keep the energy high and the service seamless — at Rosa Mexicano, teamwork is always on the menu Interested? Walk in any day of the week between lunch and dinner service (2-5 PM) Ask for a manager; we never miss the chance to meet top talent. Skills and Qualifications * Guest Service Experience - 1 Year preferred * Ability to multi-task while staying calm, cool, and collected * Kill them with kindness * Ability to stand on your feet through a shift * High School Degree or GED required COMPETITIVE PAY Consistent with experience Supplemental Pay Tips Rosa Mexicano provides equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws.

Job DescriptionCompany Description Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to: • EAT authentic Italian food at our restaurants, cafés and to-go counters, • SHOP a selection of high-quality Italian, local and homemade products, • LEARN through our classes and our team’s product knowledgeJob Description A Host is the first and last point of contact with guests at a restaurant and is responsible for greeting, seating and saying goodbye to guests as well as maintaining the flow of the restaurant during service. A Host diligently and efficiently manages seating in Eataly’s restaurants. Reports to the Restaurant Manager. • Oversees the general functioning of the dining room during meal service, relaying information to managers and service personnel, • Maintains an accurate, fair and up-to-date waitlist and seating chart using a computerized system, • Takes and manages reservations in restaurants that allow reservations, • Balances the guest flow among the service stations, taking into account requests for a particular table or server depending on availability, • Informs guests when tables are ready, escorts them to table, provides menus and introduces the server, • Assists with the duties of servers and bus persons as needed to maintain service effectiveness and efficiency, • Performs other duties as required or assignedQualifications, • 1+ year of experience in a high-volume restaurant, • Basic computer skills, • Excellent communication skills, • Availability to work onsite with a flexible schedule often including evenings and weekends, • Ability to lift up to 50 pounds Additional Information Benefits and Perks • Medical, Dental, Vision Insurance, • Paid Time Off, • Paid Parental Leave, • 401K with match or RRSP, • Free family meal daily, • Discounts at Eataly, • Classes on products and Italian cuisine, • Referral bonus program

Job Description Job Title: Reservation Specialist Department: Front Office Reports To: Front Office Manager & Front Office Director FLSA Status: Non-Exempt Position Summary Our commitment to excellent guest service drives everything we do. We are dedicated to hiring outstanding individuals who share our passion for ensuring guests have an exceptional experience while staying with us. The Reservation Specialist is responsible for managing guest reservations and supporting the overall guest experience before arrival, during check-in, and at departure when needed. This position responds to reservation inquiries from guests, travel agents, and referral networks through multiple communication channels, maintains accurate reservation records, and supports front desk operations. The Reservation Specialist works closely with the Front Office and Sales teams to ensure efficient reservation management, excellent guest service, and optimized room revenue. Duties and Responsibilities Duties and responsibilities include the following. Other duties may be assigned. Guest Service • Provide professional, courteous, and attentive guest service at all times., • Respond promptly to guest inquiries via phone, email, and other communication channels., • Provide information regarding hotel services, amenities, room types, local attractions, dining, entertainment, and travel directions., • Promote current hotel promotions, packages, and marketing programs., • Process reservations received via telephone, email, fax, central reservation systems, travel agents, sales offices, and other hotel departments., • Generate, confirm, modify, and cancel reservations as requested., • Maintain accurate reservation records organized by arrival date and guest name., • Prepare and send reservation confirmations and related correspondence., • Monitor room availability and maintain accurate records of occupancy., • Process advance deposits and ensure compliance with hotel credit policies., • Understand and apply hotel policies related to guaranteed reservations and no-shows., • Maintain knowledge of room types, locations, layouts, and available inventory., • Stay informed on current room rates, packages, and promotional offerings., • Determine room rates based on hotel pricing strategies and availability., • Track future room availability and assist with occupancy and revenue forecasts., • Communicate reservation details and updates to the Front Desk team., • Prepare expected arrival lists for Front Office operations., • Assist with pre-registration activities when required., • Maintain awareness of Front Office procedures and assist with reception duties when necessary., • Maintain daily correspondence related to reservations and guest inquiries., • Keep reservation and guest files accurate and organized., • Assist guests with travel arrangements and local recommendations when appropriate. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Job Description Lounge Host Job Description Position Overview: The Lounge Host is responsible for providing a warm and welcoming experience for all guests as they arrive and ensuring smooth seating arrangements within the lounge. The ideal candidate is personable, organized, and thrives in a fast-paced, customer-focused environment. As the first point of contact, the Lounge Host sets the tone for a memorable guest experience. Key Responsibilities: * Greeting and Seating: • Welcome guests warmly as they enter the lounge, ensuring a friendly and professional first impression., • Manage guest seating arrangements, taking reservations and walk-ins into consideration to optimize table flow and guest satisfaction., • Escort guests to their seats and ensure they are comfortable, providing menus and answering any immediate questions. Reservation Management: • Manage reservations and maintain an organized seating chart to ensure efficient seating and turnover of tables., • Communicate with the lounge manager and servers regarding large parties or special requests to ensure all guest needs are met., • Assist with waitlists during busy periods, providing accurate wait times and keeping guests informed of their table status. Guest Relations: • Handle guest inquiries, complaints, or special requests with professionalism and care, ensuring a positive experience for all guests., • Offer information about the lounge’s services, events, and menu offerings as needed., • Coordinate with the service team to ensure any special guest needs (e.g., birthdays, anniversaries) are met. Lounge Area Maintenance: • Ensure the lounge entrance, seating areas, and host station are clean, organized, and presentable at all times., • Monitor the lounge flow and atmosphere, ensuring that seating arrangements contribute to a comfortable, enjoyable environment. Support for Lounge Operations: • Assist with lounge setup, including preparing seating areas for guests and resetting tables after they depart., • Previous experience in a host, hostess, or guest relations role, preferably in a lounge or upscale setting, is preferred., • Excellent communication and interpersonal skills, with the ability to engage warmly with guests., • Strong organizational skills and attention to detail in managing reservations and seating arrangements., • Ability to work in a fast-paced environment, managing multiple tasks and guests simultaneously., • Availability to work evenings, weekends, and holidays as required.

Job Description Arlo Hotels an independent lifestyle hotel is now actively seeking a dynamic Lobby Host. Are you someone who is passionate about people, driven by purpose, and clever in your approach? If so keep on reading!! Here at Arlo we strive to create a sense of awe that leaves those we touch wanting more… The Lobby Host is responsible for welcoming and assisting in setting the tone for a guest’s experience through the process of check in and out of hotel, receiving payment, correcting account and reservation discrepancies, creating and canceling reservations, acting as a switchboard relief and providing luggage assistance; assisting with valet parking and summoning cabs. Benefits • Medical, Dental, Vision, • 401K - after one year, • Always treat guests with courtesy and respect in a variety of situations., • Honesty & Integrity., • Connects with guests on a daily basis, provides exceptional customer service and creates memorable experiences., • Responds to guest complaints promptly and professionally., • Reports guest concerns or comments to the Front Desk Supervisor/Duty Manager., • Establishes and develops long term customer relationships providing value and profitability., • Enhances our guests’ stay by creating an inviting atmosphere., • Coordinates and multi-tasks job duties in an active environment., • Assists with summoning the third-party valet service to park guests’ vehicles., • Assists with summoning cabs for guests and clients., • Maintains eye contact with guests., • Usage of Guest’s name during conversation., • Always greets guests in a friendly manner., • Speaks in clear and discreet sentences., • Positions self at the main entrance to open and hold the door for all guests entering and leaving the building., • Opens vehicle doors and greet guests., • Assists guests with kiosk check-in., • Enters information such as arrival alerts and messages., • Corrects inaccuracies and discrepancies on guest accounts., • Posts charges to guest accounts., • Completes daily high balance checks., • Checks groups and tours in and out., • Confidently sells the hotel to prospective guests by showing familiarity with guest rooms, facilities and amenities., • Assist arriving guests with luggage upon entering and exiting the building., • Escort guests to their room and handles luggage., • Secure and stores luggage for guests., • Retrieve luggage for departing guests., • Escort guests to their room with luggage., • Familiarize guests with in-room facilities, TV, Thermostat, lighting, and features in the room., • Conduct guest’s orientation of outlets, fitness center, general area attractions, etc., • Maintains good posture when interacting and greeting guests., • Assists and coordinates with Front Desk for any special requests., • Familiarizes themselves with all VIPs and Arrivals, • General Store maintenance., • Conduct sales within the General Store., • Understand the product within the General Store and have the ability to speak to the product., • Reports any guest concerns or comments to the Director of Front Office and Front Office Managers/ Supervisor(s), • Provides Concierge services to guests., • Investigates guest charges to resolve guest complaints., • Checks messages and mail., • Books guest reservations for individuals via telephone, walk-in, email or fax from within the hotel in accordance with hotel standards and reservations scripts., • Up-sell rooms where possible according to established procedures to maximize revenues., • Assists with guest luggage to and from the room when needed., • Deliver packages (mail, faxes etc.) to guest room when needed., • Assists in calling and retrieving cabs for guests upon request., • Balance cash daily., • Deposit received cash in safe and return personal and/ or individual floating bank to issued safety deposit box., • Ensure all billing and paperwork is done in accordance with Accounting standards., • Accept advance deposits for guests and posts the advance to guests’ accounts., • Minimum of Hospitality, Retail or Services related industries experience preferred, • Must be able to stand for periods of time (Up to 6 hours), • Efficient in Computer and Typing Skills., • $24.50 - $25.50 Per Hour We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Description JOB TITLE: Front Desk Agent REPORTS TO: Front Office Manager Purpose for the Position: To check in and out guests to the hotel, ensure proper room and miscellaneous postings, secure credit, answer questions, answer telephones, provide maximum levels of guest service and support the hotel’s rooms division in anyway required to ensure complete guest satisfaction. Essential Responsibilities: • Greet, register, and assign rooms to guests of hotel., • Verify customers' credit, and establish how the customer will pay for the accommodation., • Keep records of room availability and guests' accounts using computerized property management systems., • Compute bills, collect payments, and make change for guests., • Perform simple bookkeeping activities, such as balancing cash accounts., • Issue room keys and escort instructions to bellmen., • Review accounts and charges with guests during the check out process., • Post charges, such those for rooms, food, liquor, or telephone calls, to ledgers manually, or by using computers., • Transmit and receive messages, using telephones or telephone switchboards., • Contact housekeeping or maintenance staff when guests report problems., • Make and confirm reservations., • Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions., • Record guest comments or complaints, referring customers to managers as necessary., • Advise housekeeping staff when rooms have been vacated and are ready for cleaning., • Answer all incoming phones in three or less rings., • Be an outgoing, welcoming personality for the Hotel, • Use logical thinking and personal judgment to perform a variety of office tasks that require special skills and knowledge., • Make decisions based on your own judgment and company policy., • Follow instructions without close supervision., • Speak and write clearly and accurately. Environmental Conditions: Inside: Protection from weather conditions but not necessarily from temperature changes. A job is considered “inside” if the worker spends approximately 75% or more of the time inside. Math Skills: Requires mathematical development sufficient to be able to: Compute discount, interest, profit and loss, commission, markups and selling price, ratio and proportion, and percentages. Calculate surface, volumes, weights and measures. Language Skills: Must have developed language skills to the point to be able to: Read newspapers, periodicals, journals, and manuals. Write business letters, summaries and reports using prescribed format and conforming to all rules of punctuation, grammar, diction and style. Participate in discussions and debates. Speak extemporaneously on a variety of subjects. Relationships to Data, People and Things: Data: Compiling: Gathering, collating, or classifying information about data, people or things. Reporting and/or carrying out a prescribed action in relation to the information is frequently involved. People: Speaking-Signaling: Talking with and/or signaling people to convey or exchange information. Includes giving assignments and or directions to helpers or assistants. Things: Operating-Controlling: Starting, stopping, controlling and adjusting the progress of machines or equipment. Operating machines involves setting up and adjusting the machine or materials as the work progresses. Controlling involves observing and turning devices to regulate reactions of materials. Specific Vocational Preparation: Proficiency in Microsoft Office Professional with an emphasis on Word, PowerPoint and Excel to format and create professional documents to be used and distributed on the executive level. Candidate must have strong organizational skills and ability to prioritize duties to complete within required deadlines. Creativity to accomplish required tasks, such as documents being appealing to the eye, to find and research various information needed to complete and compile reports.

Job Description Exciting opportunity to be a part of the opening team for the "New" Spark by Hilton Clifton. Are you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Our property is seeking a night auditor to join our growing group of hospitality professionals. We provide the training, tools, and team to help bring your career to the next level. If this sounds like an opportunity you’ll love, please start your application today! Compensation: $17 - $19 hourly Responsibilities: • Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management, • Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process, • Complete additional bookkeeping, administrative, and accounting procedures as requested, • Provide exceptional service to all hotel guests during their stay, • Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as requiredQualifications:, • Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required, • Overnight shift; requires flexible hours, • Great communications. and excellent customer service skills are required, • Diploma or equivalent from high school is required; some college is desired, • Proficiency with computers is required; experience with reservation and accounting software is desiredAbout Company Find us right on Route 3 in Clifton, close to New Jersey’s best attractions. We’re five miles from American Dream’s retail and entertainment complex and The Meadowlands Sports Complex, home to MetLife Stadium. New York City is just 10 miles away.

Job Description Host / Maitre D Hawksmoor is located in an incredible restaurant space in New York: a beautiful National Historic Landmark built as The United Charities Building in 1893, with an incredible 30-foot ceilinged assembly hall that forms the main room of the restaurant. The location is just off Park Avenue South and north of the prestigious Gramercy Park and Union Square. The restaurant is 170 seats with a 50-cover bar. Reporting to the Reservations Manager, we’re looking for hosts to join our team and support our restaurant in providing amazing service and unforgettable experiences. Work somewhere awesome: Careers with Hawksmoor Group are among the best – generous pay and benefits, award-winning restaurants, unrivalled career opportunities and some of the happiest people in the business! Key responsibilities of the role include: • Working within the host team and delivering excellent service and hospitality to the Hawksmoor standard., • Responsible for the setting up and breaking down of each service on reservations., • Excellent rapport with your colleagues and guests, • Ability to Maitre D to ensure smooth and successful services. To be considered for the role you will have: • Experience working with reservation’s teams at the top restaurant and bars in New York., • Good interpersonal skills and ability to work harmoniously with all departments., • Professionalism and excellent communication skills.

Job Description Intern Assignment - Marketing – Social Media/Events – Summer/Fall 2026 Job Summary We’re looking for an undergraduate or graduate student to join our dynamic marketing team for a Summer/Fall Internship. This role is perfect for someone with a focus on social media and event planning aspect of Marketing. Key Responsibilities • Support in preparing and shipping packets for away training sessions., • Collect KOL (Key Opinion Leader) information for record keeping (W-9’s, ACH, invoices, and new KOL agreements)., • Collaborate with team members and cross functionally to post on various social media platforms (i.e. Instagram and LinkedIn) and save trending audios, captions, and collaborations., • Assist with various projects as needed including check request processing, support Lab Manager on communications, reminders and updating calendars, and more., • Support with ensuring all social accounts are current, boost company’s engagement and help continue to build the company’s social community/ presence., • Support in coordinating travel and dinner reservations for industry tradeshows, workshops, and other industry events., • Support in organizing various industry events as needed., • Rising Junior or Senior in an undergraduate or graduate program in Marketing, Business Administration, Public Relations, Communications or a similar field. Previous intern experience in similar or like field(s) a plus. Medical Device industry experience a plus., • Excellent written and verbal communication skills for customer-faced communication, marketing material and social media content., • Proven strong computer skills: MS Office Suite, CMS Platforms (WordPress, etc.), Marketing Programs (Constant Contact, Mail Chimp, etc.), • Strong project management, organization skills with success in attention to detail., • Photography and/or video editing skills are strongly preferred., • Proven success in ability to multi-task and adapt quickly in a fast-paced environment., • Successfully able to work both independently and in a team setting cross-functionally., • Monday – Friday 8:00a – 5:00p with flexibility to work evenings and Saturdays as needed., • On Site located in Baldwin, NY Salary Range: $17.00/hour US An employment offer is based on the candidate's professional experience, specialty, skillset, education, geography, related licenses or certifications, and other business needs. The compensation range indicated does not include other forms of compensation or benefits. We value the diversity of our team and inspire creativity in our innovation. elliquence proudly provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any kind without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state and local laws. We are committed to working with and providing reasonable accommodation to individuals with disabilities. If you need any reasonable accommodation due to a disability for any part of the application process, please email . Powered by JazzHR Wq6gn0O4Ps

Job DescriptionCompany Description Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to: • EAT authentic Italian food at our restaurants, cafés and to-go counters, • SHOP a selection of high-quality Italian, local and homemade products, • LEARN through our classes and our team’s product knowledgeJob Description A Host is the first and last point of contact with guests at a restaurant and is responsible for greeting, seating and saying goodbye to guests as well as maintaining the flow of the restaurant during service. A Host diligently and efficiently manages seating in Eataly’s restaurants. Reports to the Restaurant Manager. • Oversees the general functioning of the dining room during meal service, relaying information to managers and service personnel, • Maintains an accurate, fair and up-to-date waitlist and seating chart using a computerized system, • Takes and manages reservations in restaurants that allow reservations, • Balances the guest flow among the service stations, taking into account requests for a particular table or server depending on availability, • Informs guests when tables are ready, escorts them to table, provides menus and introduces the server, • Assists with the duties of servers and bus persons as needed to maintain service effectiveness and efficiency, • Performs other duties as required or assignedQualifications, • 1+ year of experience in a high-volume restaurant, • Basic computer skills, • Excellent communication skills, • Availability to work onsite with a flexible schedule often including evenings and weekends, • Ability to lift up to 50 pounds Compensation: The base pay for this position is $17-$20 per hour. Additional Information Benefits and Perks • Medical, Dental, Vision Insurance, • Paid Time Off, • Paid Parental Leave, • 401K with match or RRSP, • Free family meal daily, • Discounts at Eataly, • Classes on products and Italian cuisine, • Referral bonus program

Job DescriptionDescription: Motek, part of Happy Corner Hospitality Collective, is a Mediterranean concept restaurant. We pride ourselves on delivering exceptional service and culinary experiences to our valued customers. Our commitment to excellence extends to every aspect of our operations, and we are currently seeking passionate individuals to join our front of house team. Reports to: General Manager Position Summary: The Maître D’ oversees the guest service area at Motek, focusing on managing reservations, welcoming and seating guests, and ensuring smooth communication between front-of-house and kitchen teams. This role also involves ensuring the functionality and consistency of reservation platforms like SevenRooms across all venues. The Maître D’ plays a key role in creating exceptional guest experiences while maintaining service standards, addressing guest concerns, and fostering team collaboration. Responsibilities: • Ensure the guest greeting process is managed professionally to create a positive first impression., • Address and resolve guest inquiries, special requests, or complaints promptly and professionally., • Enhance the guest experience by leveraging reservation platforms to personalize service and recognize returning guests., • Support the execution of special events, group reservations, and private dining experiences., • Oversee the functionality of reservation platforms (e.g., SevenRooms), ensuring systems align with no-show, cancellation, and reservation policies., • Regularly audit and update the platforms to reflect accurate table availability, operational hours, and special events., • Monitor compliance with reservation-related policies and address discrepancies promptly., • Train and mentor hosts/hostesses on effective use of reservation systems, including recording guest details, adding notes and tags, and maintaining accurate profiles., • Build a comprehensive guest book to support consistent and high-quality guest service., • Collaborate with managers at each venue to standardize reservation processes and ensure alignment with best practices., • Coordinate with front-of-house and kitchen teams to ensure smooth communication and service execution., • Act as a key point of contact for resolving operational challenges related to reservation systems or guest flow., • Competitive pay., • Wages paid weekly., • Growth opportunity., • 401k savings plans., • Medical, dental and vision insurance., • Employee discounts. Requirements:, • 2+ years in a senior guest service, Maître D’, or reservations leadership role, • Strong experience managing high-volume reservations and guest flow, • Advanced knowledge of reservation platforms (SevenRooms), • Proven ability to deliver personalized, high-level guest experiences, • Experience handling guest complaints, VIP requests, and service recovery, • Experience supporting special events, group dining, and private events, • Ability to train and lead host/hostess teams, • Strong collaboration with front-of-house, kitchen teams, and management, • Excellent communication, organization, and problem-solving skills, • Knowledge of health, safety, and cleanliness standards

Job DescriptionDescription: Summary The Front Desk Attendant is responsible for greeting guests and managing all aspects of their accommodation while providing excellent customer service. Essential Functions • Greet and interact with guests in a warm, friendly and professional manner., • Use computer system to make reservations, check-in and check-out hotel guests, and process payments., • Provide highest level of service by anticipating, listening attentively, and responding promptly to guests’ needs., • Promptly handle guest service requests and guest complaints to meet and exceed guest expectations., • Take call-in amenity and hospitality orders and organize deliveries to guests., • Answer guests’ questions and assists them with their needs, ensuring all requests are followed through and completed., • Provide a professional and immediate response to guests concerns., • Escalate to the Manager on Duty situations where guests are dissatisfied or experiencing a problem and assist with a resolution., • Answer and direct all external incoming telephone calls using professional telephone etiquette., • Take requests for wake-up calls and follow through to ensure guests receive their wake-up call at the requested time., • Maintain up-to-date knowledge of all hotel and area events and activities so that guests will receive accurate and prompt information when requested., • Work in cooperation with other departments to ensure a positive guest experience., • Perform tasks such as answering phones, maintain a cash drawer, operate office equipment., • Ensure guest and hotel safety by knowing all safety, security and emergency procedures., • Respond to emergency situations calmly and effectively, according to hotel guidelines., • Post room service charges, settle tickets, complete employee financial and closes day procedures., • Follow all accounting procedures according to guidelines to ensure proper revenues and payment on accounts are received and credited., • Create an organized work environment by completing shift checklist and following through on responsibilities., • Help to identify process problems and deficient areas in the hotel and suggest solutions for permanent fixes. Requirements: Required Skills & Experience • Strong verbal and written communication skills., • Strong computer skills., • Customer service experience preferred. Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment. Physical Demands While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to handle or feel objects, tools or controls; reach with hands and arms; climb stairs; communicate or listen. The employee must occasionally lift or move office products and supplies, up to 20 pounds. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Job Description We are seeking a highly organized and personable On-Site Administrative Assistant to support the daily operations of a large cooperative residential building in Brooklyn. This role is ideal for someone who thrives in a fast-paced environment, enjoys working with residents, and takes pride in keeping operations running smoothly. Key Responsibilities: * Serve as the first point of contact for residents, board members, and visitors; provide professional and courteous assistance at all times * Support the Property Manager with day-to-day administrative operations of the building * Manage phone calls, emails, and written correspondence, ensuring timely responses and follow-up * Coordinate move-ins/move-outs, renovation requests, and required building documentation * Maintain organized records, files, and resident databases * Assist with accounts receivable tracking, invoice processing, and general financial administration * Schedule meetings, prepare board packages, and assist with minutes as needed * Liaise with building staff, vendors, and contractors to support ongoing projects and maintenance requests * Handle package notifications, amenity reservations, and other resident services as applicable * Ensure compliance with co-op policies and procedures Qualifications: * 2+ years of administrative experience, preferably in residential property management (co-op/condo experience a plus) * Strong communication and interpersonal skills * Highly organized with excellent attention to detail * Ability to multitask and prioritize in a busy, resident-facing environment * Proficiency in Microsoft Office (Word, Excel, Outlook); experience with property management software is a plus * Professional, proactive, and service-oriented mindset

Job Description JOB DESCRIPTION | HOST Are you ready to work where every shift feels like a celebration? At Rosa Mexicano, we combine the vibrant spirit of Mexico with an elevated dining experience — and we’re looking for passionate, upbeat Hosts to join our team! If you thrive in a fast-paced, fun environment and love creating memorable moments for guests, this is your chance to shine. Bring your energy, hospitality, and smile — we’ll provide the rest! Why You’ll Love Working With Us * A culture that celebrates teamwork, diversity, and genuine hospitality * Great earning potential and career growth opportunities * Dining discounts for you (and your favorite people!) * Commuter benefits & health coverage options * A place where your personality matters as much as your skills What You'll Do * We believe in Warm Latin Hospitality, especially during first and last impressions * Welcome every guest like they’re walking into your home * Ensure every guest feels genuinely cared for in-person, over the phone, or a 3rd party vendor * Follow our Service Steps as outlined * Maintain all Health and Sanitation Standards * Keep a "never walk past a napkin on the floor" mentality * Manage the flow of the restaurant by balancing reservations, walk-ins, and table turns with confidence and grace * Anticipate guest needs — from special occasions to accessibility or seating preferences — and make them feel truly cared for * Answer phones and handle inquiries with professionalism, enthusiasm, and attention to detail * Assist with takeout/delivery/catering orders, ensuring accuracy and hospitality even beyond our doors * Communicate constantly and quietly with Management and service staff to ensure seamless service for all guests * Handle cash and POS transactions accurately and responsibly * Participate in pre-shifts, trainings, and team meetings — because we grow together * Work together with your teammates to keep the energy high and the service seamless — at Rosa Mexicano, teamwork is always on the menu Interested? Walk in any day of the week between lunch and dinner service (2-5 PM) Ask for a manager; we never miss the chance to meet top talent. Skills and Qualifications * Guest Service Experience - 1 Year preferred * Ability to multi-task while staying calm, cool, and collected * Kill them with kindness * Ability to stand on your feet through a shift * High School Degree or GED required COMPETITIVE PAY Consistent with experience Supplemental Pay Tips Rosa Mexicano provides equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws.

Job Description Front Office Agent/Night Audit Relief Reports To: Front Office Management Major Duties and Responsibilities: · Assures that front desk is covered and maintained at all times. · Reviews arrivals and departures for guest preferences to ensure customer satisfaction. · Checks guests in and out of hotel and summons bellman or other assistance if needed. · Provides information and acts as a resource of services to guests or hotel visitors by making restaurant reservations/suggestions, arranging car services, giving directions, etc. · Responds and acts on guests complaints, service or security problems. · Checks for proper functioning of alarms and cameras. · Reviews logbook for any actions or messages passed on by previous shift. · Performs switchboard responsibilities ensuring that all calls are answered, and all wake up calls are delivered in a timely fashion according to Pestana standards. · Ensures proper backup is attached to the corresponding folios. · Monitors and ensures that security officers perform responsibilities as required. · Ensures that all guest charges are posted accurately to the guest folios. · Runs and verifies pre-audit steps to ensure final update accuracy. · Reviews the room rate variance report and checks for obvious or questionable rates. · Investigates questions and corrects if errors found. · Balances all credit card and direct bill payments before transferring to city ledger. · Ensures all interfaces are operational. · Generates direct billing statements. · Prints out statements of all bills transferred to city ledger. · Packages all night audit backup material for review by the hotel accountant. · Passes on any information gathered during the audit that may be of significance to the hotel accountant via e-mail. · Handles guest complaints and resolves all guest issues resulting in win-win outcomes. · Prints and labels registration cards for next day's arrivals. · Monitors present day availability and house count and take appropriate action as needed. · Familiar with crisis manual and be able to put into action as needed. · Prints reports for start of the business day, for the General Manager, Front Desk and Housekeeping. · Maintains and accounts for assigned cash bank and front office cash record. · Prepares a bank count sheet for manager. · Understands the Pestana product and brand identity and upholds all service procedures and communication standards as outlined by brand Standard Operating Procedures. · Trains on and executes all applicable Pestana Standard Operating Procedures. · Performs miscellaneous duties as required. Experience and Qualifications: Essential: · Proficiency in Opera PMS/Opera Cloud PMS. · Night Audit experience (preferred). · Previous Hotel Front Desk experience. · Proven team player with a high level of energy and motivation. · Results oriented. · Fire Safety Certified (preferred). · High School diploma. Job Type: Full-time Pay: $24.91 Benefits: • 401(k), • Employee discount, • Health insurance, • 8 hour shift, • Day shift, • Holidays, • Night shift

Job Description We are seeking a Customer Success Manager to drive retention, expansion, and long-term value across multi-unit restaurant groups and hospitality operators. You will own the post-sale customer lifecycle, ensuring successful deployment, strong adoption, and measurable ROI from Palona’s Conversational AI platform. This role is highly strategic and revenue-oriented—you’ll partner with operators to transform how high-volume restaurants answer calls, take orders, and engage guests, while expanding Palona’s footprint across locations and use cases. We’re looking for someone who builds credibility quickly with operators and executives, thrives in startup environments, and consistently delivers clear, data-backed outcomes for customers. Role Overview The ideal candidate has experience working with multi-unit restaurant operators, franchisees, and hospitality executives. You will own the customer relationship post-sale, collaborating closely with Sales, Product/Engineering, and AI specialists to ensure customers realize value and expand over time. Your goal is to help Palona AI become the most trusted AI partner in the restaurant industry. Responsibilities • Own the post-sale lifecycle: onboarding, implementation, adoption, renewal, and expansion, • Build relationships with key stakeholders across:, • C-Suite (CEO, COO), • VP-level / Operations leaders, • GMs and franchise owners, • Translate operator goals and challenges (e.g., missed calls, staffing constraints, operational challenges) into measurable business outcomes and ROI, • Drive multi-location rollouts and expansion opportunities across brands and markets, • Partner with Sales to support renewals and identify upsell opportunities, • Collaborate with Product & Engineering to resolve issues and prioritize high-impact enhancements, • Deliver QBRs / EBRs with clear performance insights and strategic recommendations, • Represent Palona at industry events, customer meetings, and executive briefings, • Ensure a seamless feedback loop from customers into product and GTM strategyOutcomes You’ll Own, • Net Revenue Retention (NRR) and expansion across enterprise restaurant accounts, • Fast, successful deployments with strong time-to-value, • Increased adoption and usage across locations and teams, • Measurable customer impact:, • Revenue lift (conversion, AOV), • Improved automation, • Operational efficiency gains, • Expansion from pilot → regional → enterprise-wide rollout Required: • 4–8 years of experience in Customer Success, Account Management, or Operations within B2B SaaS, • Experience working with multi-unit restaurants, franchise groups, or hospitality operators, • Proven track record of driving retention, expansion, and customer outcomes, • Experience in early-stage or high-growth startup environments requiring ownership and adaptability, • Strong understanding of the restaurant technology ecosystem (POS, reservations, call centers, etc.), • Customer-first mindset with a focus on driving outcomes, not just managing relationships, • Ability to translate product performance into clear business value and ROI, • Background in restaurant technology, • Experience with AI, automation, or voice/vision technology, • Experience scaling accounts across multi-location, multi-market deployments, • Strong ability to influence product and GTM strategy through customer insights, • Health Care Plan (Medical, Dental & Vision), • Retirement Plan (401k, IRA), • Life Insurance (Basic, Voluntary & AD&D), • Paid Time Off (Vacation, Sick & Public Holidays), • Family Leave (Maternity, Paternity), • Short Term & Long Term Disability, • Training & Development, • Work From Home, • Free Food & Snacks, • Stock Option Plan

Job Description JOB TITLE: Front Desk Agent REPORTS TO: Front Office Manager Purpose for the Position: To check in and out guests to the hotel, ensure proper room and miscellaneous postings, secure credit, answer questions, answer telephones, provide maximum levels of guest service and support the hotel’s rooms division in anyway required to ensure complete guest satisfaction. Essential Responsibilities: • Greet, register, and assign rooms to guests of hotel., • Verify customers' credit, and establish how the customer will pay for the accommodation., • Keep records of room availability and guests' accounts using computerized property management systems., • Compute bills, collect payments, and make change for guests., • Perform simple bookkeeping activities, such as balancing cash accounts., • Issue room keys and escort instructions to bellmen., • Review accounts and charges with guests during the check out process., • Post charges, such those for rooms, food, liquor, or telephone calls, to ledgers manually, or by using computers., • Transmit and receive messages, using telephones or telephone switchboards., • Contact housekeeping or maintenance staff when guests report problems., • Make and confirm reservations., • Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions., • Record guest comments or complaints, referring customers to managers as necessary., • Advise housekeeping staff when rooms have been vacated and are ready for cleaning., • Answer all incoming phones in three or less rings., • Be an outgoing, welcoming personality for the Hotel, • Use logical thinking and personal judgment to perform a variety of office tasks that require special skills and knowledge., • Make decisions based on your own judgment and company policy., • Follow instructions without close supervision., • Speak and write clearly and accurately. Environmental Conditions: Inside: Protection from weather conditions but not necessarily from temperature changes. A job is considered “inside” if the worker spends approximately 75% or more of the time inside. Math Skills: Requires mathematical development sufficient to be able to: Compute discount, interest, profit and loss, commission, markups and selling price, ratio and proportion, and percentages. Calculate surface, volumes, weights and measures. Language Skills: Must have developed language skills to the point to be able to: Read newspapers, periodicals, journals, and manuals. Write business letters, summaries and reports using prescribed format and conforming to all rules of punctuation, grammar, diction and style. Participate in discussions and debates. Speak extemporaneously on a variety of subjects. Relationships to Data, People and Things: Data: Compiling: Gathering, collating, or classifying information about data, people or things. Reporting and/or carrying out a prescribed action in relation to the information is frequently involved. People: Speaking-Signaling: Talking with and/or signaling people to convey or exchange information. Includes giving assignments and or directions to helpers or assistants. Things: Operating-Controlling: Starting, stopping, controlling and adjusting the progress of machines or equipment. Operating machines involves setting up and adjusting the machine or materials as the work progresses. Controlling involves observing and turning devices to regulate reactions of materials. Specific Vocational Preparation: Proficiency in Microsoft Office Professional with an emphasis on Word, PowerPoint and Excel to format and create professional documents to be used and distributed on the executive level. Candidate must have strong organizational skills and ability to prioritize duties to complete within required deadlines. Creativity to accomplish required tasks, such as documents being appealing to the eye, to find and research various information needed to complete and compile reports.

Job Description JOB TITLE: Front Desk Agent REPORTS TO: Front Office Manager Purpose for the Position: To check in and out guests to the hotel, ensure proper room and miscellaneous postings, secure credit, answer questions, answer telephones, provide maximum levels of guest service and support the hotel’s rooms division in anyway required to ensure complete guest satisfaction. Essential Responsibilities: • Greet, register, and assign rooms to guests of hotel., • Verify customers' credit, and establish how the customer will pay for the accommodation., • Keep records of room availability and guests' accounts using computerized property management systems., • Compute bills, collect payments, and make change for guests., • Perform simple bookkeeping activities, such as balancing cash accounts., • Issue room keys and escort instructions to bellmen., • Review accounts and charges with guests during the check out process., • Post charges, such those for rooms, food, liquor, or telephone calls, to ledgers manually, or by using computers., • Transmit and receive messages, using telephones or telephone switchboards., • Contact housekeeping or maintenance staff when guests report problems., • Make and confirm reservations., • Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions., • Record guest comments or complaints, referring customers to managers as necessary., • Advise housekeeping staff when rooms have been vacated and are ready for cleaning., • Answer all incoming phones in three or less rings., • Be an outgoing, welcoming personality for the Hotel, • Use logical thinking and personal judgment to perform a variety of office tasks that require special skills and knowledge., • Make decisions based on your own judgment and company policy., • Follow instructions without close supervision., • Speak and write clearly and accurately. Environmental Conditions: Inside: Protection from weather conditions but not necessarily from temperature changes. A job is considered “inside” if the worker spends approximately 75% or more of the time inside. Math Skills: Requires mathematical development sufficient to be able to: Compute discount, interest, profit and loss, commission, markups and selling price, ratio and proportion, and percentages. Calculate surface, volumes, weights and measures. Language Skills: Must have developed language skills to the point to be able to: Read newspapers, periodicals, journals, and manuals. Write business letters, summaries and reports using prescribed format and conforming to all rules of punctuation, grammar, diction and style. Participate in discussions and debates. Speak extemporaneously on a variety of subjects. Relationships to Data, People and Things: Data: Compiling: Gathering, collating, or classifying information about data, people or things. Reporting and/or carrying out a prescribed action in relation to the information is frequently involved. People: Speaking-Signaling: Talking with and/or signaling people to convey or exchange information. Includes giving assignments and or directions to helpers or assistants. Things: Operating-Controlling: Starting, stopping, controlling and adjusting the progress of machines or equipment. Operating machines involves setting up and adjusting the machine or materials as the work progresses. Controlling involves observing and turning devices to regulate reactions of materials. Specific Vocational Preparation: Proficiency in Microsoft Office Professional with an emphasis on Word, PowerPoint and Excel to format and create professional documents to be used and distributed on the executive level. Candidate must have strong organizational skills and ability to prioritize duties to complete within required deadlines. Creativity to accomplish required tasks, such as documents being appealing to the eye, to find and research various information needed to complete and compile reports.

Job Description Purpose for the Position: To close the day, ensure all revenues, receipts, and ledgers are balanced , check in and out guests to the hotel, ensure proper room and miscellaneous postings, secure credit, answer questions, answer telephones, provide maximum levels of guest service and support the hotel’s rooms division in anyway required to ensure complete guest satisfaction. Essential Responsibilities: • Greet, register, and assign rooms to guests of the hotel., • Verify customers’ credit, and establish how the customer will pay for the accommodation upon check-in., • Keep records of room availability and guests’ accounts using computerized property management system., • Perform simple bookkeeping activities, such as balancing receipts and revenues for the day, and perform income audit on all revenues posted (i.e., calculating restaurant checks and telephone charges to ensure proper revenues have been posted) prior to closing the day., • Review accounts and charges with guests during the checkout process., • Transmit and receive messages using telephones or telephone switchboards., • Contact overnight housekeeping or maintenance staff when guests report problems., • Make and confirm reservations., • Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions., • Record guest comments or complaints, referring customers to managers as necessary., • Answer all incoming phones in three rings or less., • Complete “bucket checks” to ensure all accounts are current and comply with standards established by the hotel’s Controller and Front Office Manager., • Compute bills, collect payments, and make change for guests., • Issue room keys and escort instructions to bellmen., • Post charges, such those for rooms, food, liquor, or telephone calls, to ledgers manually, or by using computers., • Contact housekeeping or maintenance staff when guests report problems., • Advise housekeeping staff when rooms have been vacated and are ready for cleaning., • Be an outgoing, welcoming personality for the Hotel., • Use logical thinking and personal judgment to perform a variety of office tasks that require special skills and knowledge., • Make decisions based on your own judgment and company policy., • Follow instructions without close supervision., • Speak and write clearly and accurately., • Be available for work days, evenings, weekends and holidays. To do this kind of work, you must be able to: Physical Demands: Lifting 10 lbs. maximum and occasionally lifting and/or carrying such articles as dockets, ledgers, and small tools. Walking and standing are required only occasionally. Reaching, handling, feeling, talking, hearing, and seeing. Environmental Conditions: Inside: Protection from weather conditions but not necessarily from temperature changes. A job is considered “inside” if the worker spends approximately 75% or more of the time inside. Math Skills: Requires mathematical development sufficient to be able to: Compute discount, interest, profit and loss, commission, markups and selling price, ratio and proportion, and percentages. Calculate surface, volumes, weights and measures. Language Skills: Must have developed language skills to the point to be able to: Read newspapers, periodicals, journals, and manuals. Write business letters, summaries and reports using prescribed format and conforming to all rules of punctuation, grammar, diction and style. Participate in discussions and debates. Speak extemporaneously on a variety of subjects. Relationships to Data, People and Things: Data: Compiling: Gathering, collating, or classifying information about data, people or things. Reporting and/or carrying out a prescribed action in relation to the information is frequently involved. People: Speaking-Signaling: Talking with and/or signaling people to convey or exchange information. Includes giving assignments and/or directions to helpers or assistants. Things: Operating-Controlling: Starting, stopping, controlling and adjusting the progress of machines or equipment. Operating machines involves setting up and adjusting the machine or materials as the work progresses. Controlling involves observing and turning devices to regulate reactions of materials. Specific Vocational Preparation: Proficiency in Microsoft Office Professional with an emphasis on Word, PowerPoint and Excel to format and create professional documents to be used and distributed on the executive level. Candidate must have strong organizational skills and ability to prioritize duties to complete within required deadlines. Creativity to accomplish required tasks, such as documents being appealing to the eye, to find and research various information needed to complete and compile reports.

Job Description JOB TITLE: Front Desk Agent REPORTS TO: Front Office Manager Purpose for the Position: To check in and out guests to the hotel, ensure proper room and miscellaneous postings, secure credit, answer questions, answer telephones, provide maximum levels of guest service and support the hotel’s rooms division in anyway required to ensure complete guest satisfaction. Essential Responsibilities: • Greet, register, and assign rooms to guests of hotel., • Verify customers' credit, and establish how the customer will pay for the accommodation., • Keep records of room availability and guests' accounts using computerized property management systems., • Compute bills, collect payments, and make change for guests., • Perform simple bookkeeping activities, such as balancing cash accounts., • Issue room keys and escort instructions to bellmen., • Review accounts and charges with guests during the check out process., • Post charges, such those for rooms, food, liquor, or telephone calls, to ledgers manually, or by using computers., • Transmit and receive messages, using telephones or telephone switchboards., • Contact housekeeping or maintenance staff when guests report problems., • Make and confirm reservations., • Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions., • Record guest comments or complaints, referring customers to managers as necessary., • Advise housekeeping staff when rooms have been vacated and are ready for cleaning., • Answer all incoming phones in three or less rings., • Be an outgoing, welcoming personality for the Hotel, • Use logical thinking and personal judgment to perform a variety of office tasks that require special skills and knowledge., • Make decisions based on your own judgment and company policy., • Follow instructions without close supervision., • Speak and write clearly and accurately. Environmental Conditions: Inside: Protection from weather conditions but not necessarily from temperature changes. A job is considered “inside” if the worker spends approximately 75% or more of the time inside. Math Skills: Requires mathematical development sufficient to be able to: Compute discount, interest, profit and loss, commission, markups and selling price, ratio and proportion, and percentages. Calculate surface, volumes, weights and measures. Language Skills: Must have developed language skills to the point to be able to: Read newspapers, periodicals, journals, and manuals. Write business letters, summaries and reports using prescribed format and conforming to all rules of punctuation, grammar, diction and style. Participate in discussions and debates. Speak extemporaneously on a variety of subjects. Relationships to Data, People and Things: Data: Compiling: Gathering, collating, or classifying information about data, people or things. Reporting and/or carrying out a prescribed action in relation to the information is frequently involved. People: Speaking-Signaling: Talking with and/or signaling people to convey or exchange information. Includes giving assignments and or directions to helpers or assistants. Things: Operating-Controlling: Starting, stopping, controlling and adjusting the progress of machines or equipment. Operating machines involves setting up and adjusting the machine or materials as the work progresses. Controlling involves observing and turning devices to regulate reactions of materials. Specific Vocational Preparation: Proficiency in Microsoft Office Professional with an emphasis on Word, PowerPoint and Excel to format and create professional documents to be used and distributed on the executive level. Candidate must have strong organizational skills and ability to prioritize duties to complete within required deadlines. Creativity to accomplish required tasks, such as documents being appealing to the eye, to find and research various information needed to complete and compile reports.

Job DescriptionBenefits: • 401(k), • Bonus based on performance, • Company parties, • Employee discounts, • Flexible schedule, • Free uniforms, • Flexible Scheduling, • Competitive Compensation, • Free Uniform, • Employee Discount, • Company Party Responsibilities • Maintain knowledge of hotel operations and activities, manage 4-5 employees, • Take reservations and answer questions via phone, email, and in-person, • Build rapport with guests and identify their needs through friendly conversation and open-ended questions, • Describe the features and amenities of guest rooms, • Ensure compliance with health and quality standardsQualifications, • Friendly and outgoing personality, • Familiarity with hospitality industry standards, • Proficient in English; knowledge of other languages is a plus, • Computer literacy, • Able to resolve issues with a customer-focused orientation

Job Description Shift & Location Available: • Paid time off, • Referral bonuses, • Retirement Plan, • Mentorship Program, • Learning and Leadership opportunities, • Exceptional candidates have the potential to grow into Manager/Supervisor/Lead roles, overseeing larger teams and operational aspects of the business. Responsibilities • Pleasant and professional demeanor: ability to graciously interact with residents, guests, building vendors, and building management., • Track all package deliveries, daily activities, and amenity reservations using building software program., • Inform residents of incoming visitors & direct visitors., • Review access control cameras to ensure the safety of the residents., • Manage administrative requests on behalf of Property Managers., • High School Diploma, • Basic computer literacy skills and ability to utilize equipment (i.e. handheld radios, telephones, computers, etc).., • Excellent written and verbal communication skills in the English language., • Able to multi-task and good time management skills., • Confident, polite, friendly, and self-assured attitude., • Well-groomed, professional appearance., • Ability to stand or sit for the duration of the assigned shift, lift, push, and pull at least 30 lbs., • 1 year of office/administrative experience., • 1 year of high-end residential or hotel experience as Bellman, Porter, Doorman, Greeter, Server, Hostess. APC is an equal-opportunity employer. APC_ does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of employment opportunities and benefits.

Job Description Location Available: • Paid time off, • Medical/Vision benefits, • Referral bonuses, • Retirement Plan, • Mentorship Program, • Learning and Leadership opportunities, • Exceptional candidates have the potential to grow into Manager/Supervisor/Lead roles, overseeing larger teams and operational aspects of the business. Responsibilities • Pleasant and professional demeanor: ability to graciously interact with residents, guests, building vendors, and building management., • Track all package deliveries, daily activities, and amenity reservations using building software program., • Inform residents of incoming visitors & direct visitors., • Review access control cameras to ensure the safety of the residents., • Manage administrative requests on behalf of Property Managers., • High School Diploma, • Basic computer literacy skills and ability to utilize equipment (i.e. handheld radios, telephones, computers, etc).., • Excellent written and verbal communication skills in the English language., • Able to multi-task and good time management skills., • Confident, polite, friendly, and self-assured attitude., • Well-groomed, professional appearance., • Ability to stand or sit for the duration of the assigned shift, lift, push, and pull at least 30 lbs., • 1 year of office/administrative experience., • 1 year of high-end residential or hotel experience as Bellman, Porter, Doorman, Greeter, Server, Hostess. APC is an equal-opportunity employer. APC_ does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of employment opportunities and benefits.

Job DescriptionOur Company Equinox Hotels + Resorts is a rapidly expanding global luxury hospitality brand and management company, built on the evolution of Equinox. With a design-forward approach, our portfolio spans urban, resort, and destination locations worldwide, offering high-performance living in architecturally stunning spaces. We redefine luxury hospitality by integrating the brand’s core pillars of movement, nutrition, regeneration, and community. Tailored for the next generation of travelers, our hotels empower guests to reach their fullest potential, combining fitness, health, and holistic well-being into every aspect of the experience. From personalized services to regenerative spa treatments and nutritious dining, we create environments that energize and inspire. Our philosophy of "All. And Nothing." balances indulgence with simplicity, ensuring each guest thrives by amplifying performance and pushing limits, ultimately helping them achieve new heights in life. Job Overview The Front Office Associate ensures all hotel member interactions are handled with the highest level of hospitality and professionalism. This high-profile position is responsible for creating meaningful first and last impressions for hotel guests, and all touch points in between. Essential Job Functions: • Always treat guests with courtesy and respect in a variety of situations., • Honesty & Integrity., • To be mindful of the importance of personal hygiene and grooming., • Adhere to hotel Health and Safety guidelines., • Ability to work under pressure and multi-task in a fast-paced environment., • Check-in arriving guests and checks-out departing guests in a friendly and efficient manner according to established standards and protocols., • Ensures all hotel member data is accurate, including dates of stay, rate, room type, number of guests, payment method, etc., • Provides escort to elevators and hotel member rooming., • Call back and follow up with hotel member on any requests that come through the front desk to ensure that they are satisfied., • Review arrivals noting special requests and blocking rooms as necessary for VIP’s and group arrivals., • Complete all items as listed on shift checklists. ● Ensure proper credit card procedures are followed based on PCI compliance guidelines. ● Adhere to all cashiering procedures: open, secure and balance out shift banks to include the verification of all cash, credit card, and check transactions during a given shift. • Communicate service and amenities of the hotel to guests., • Communicate VIP arrivals to designated personnel for escort and delivery of amenities., • Communicate pertinent hotel member information to designated departments/personnel (i.e., special requests, amenity deliver) immediately, and follow-up with relative departments after completion., • Perform assistance to guests in both the street lobby and hotel lobby, • Provides information about special services available to enhance the hotel member experience., • Maintains up-to-date knowledge about the hotel’s facilities, hours of operation and events., • Maintains a house bank and reconciles all transactions at the end of each shift. Strictly adheres to the hotel’s house bank policies and protocols., • Handles hotel member inquiries in an accurate and timely manner, accommodating special requests whenever possible. ● Address special hotel member preferences recorded in hotel member history profiles. ● Input work orders in Knowcross when the requests come directly to the front desk. ● Flexibility to carry out job responsibilities of other positions within the front office, such as core team member, bell person, and door person, upon request by the manager. • Refers hotel member inquiries or concerns to a manager as appropriate., • Runs daily reports and handles room assignments/blocks for arriving guests., • Handle and address incoming and outgoing correspondences (facsimile, messages, mail, etc., • Ensures departures are timely and report any concerns to the manager., • Works closely with the Bell/Door staff to ensure smooth handling of luggage, deliveries and special requests., • In the absence of the Reservations Department, accepts reservations, changes, and cancellations according to established procedures. ● Complies with all Work Rules, Safety Standards and Standards of Conduct as set forth in the Employee Handbook. ● Knowledgeable of hotel fire and emergency procedures. • Works harmoniously and professionally to arrange fulfillment of hotel member services by working with co-workers, supervisors, departments, and partners., • Stay current with developments and procedures in the hotel by attending daily Front Office briefings and reviewing the Front Office communication briefing regularly., • May be assigned other duties at the discretion of management. This position will be scheduled during Overnight Hours. Non-Essential Functions: May assist with maintaining cleanliness in areas of the hotel other than hotel member rooms, such as public space or in the back of the house. Qualifications/Skills: Requirements are representative of minimum levels of knowledge, skills and /or abilities. To perform this job successfully, the employee will possess the abilities or aptitudes to perform each duty proficiently, with or without reasonable accommodation. • Bachelor’s degree in hospitality management., • Ability to read, write and speak English., • Minimum 1 year of prior luxury hotel experience., • Ability to work flexible schedule to include AM, PM, Overnight, weekends, holidays, and overtime. Generally, an eight-hour shift; scheduled days and times may vary based on business levels. Essential Physical Abilities: • Endure various physical movements throughout the work areas, such as reaching, extending arms overhead, bending and stooping., • Bending/Kneeling: May be required from time to time to reach items placed on the floor., • Mobility: 20% of shift: may need to move about the lobby to assist fellow employees., • Continuous Standing: 100% of shift: Continuous standing behind the Front Desk., • Environment Physical Job Requirement: Hearing, vision, speech, and literacy., • One-on-one communication with guest, managers and fellow employees., • Must be able to see work area, guests and computers. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Job Description Scope of the Job At Soho House, a Club Receptionist/Host is one of the first point of contacts for members guests and staff before being seated for their dining experience. As a Host, you are responsible for greeting guests, answering all incoming calls, and creating reservations for the Club or F&B Operation(s)/Restaurant(s). The Host, has acute organizational and people skills which often in infectious and promotes positive experience from the moment anyone arrives up until their departure. Responsibilities also entail excellent service to all guests, members and staff via friendliness, professional, and organizational efficiency. A successful Host, you may be responsible for training other reception team members on process and service standards set at Soho House. As an experienced Host you are required to be able to master our phone system, have a warm and friendly disposition, ensure all anticipated covers are accounted for during service and tables are ready for the reservation's arrival. Key Responsibilities • Ensure every member and guest is welcomed by name (if local/applicable) and new guests are welcomed with open arms and in a hospitable manner, • Answer high-volume phone lines and confidently answer standard Q&A regarding menus, hours of operation and amenity availability/pricing and calls for restaurant, roof and cinema reservations, general inquiries, and deliveries, messages for members and from employees; among other inquiries in full and with complete detail, • Create reservations for club/restaurants and assist F&B Managers on the floor with service standards and service execution, • Punctuating all calls and interactions with friendliness, accuracy, and discretion, • Work with the reception team to ensure excellent service for members and open dialogue is had to manage expectations properly, • Build relationships with members and guests and communicate and red flags and positive feedback to management to assess, • Influence a fun and positive atmosphere by being approachable and professional, • Performs other duties as assigned by supervisor/manager Main Duties • Ensure every member is welcomed by name (if local) and guest is welcomed with open arms and in a hospitable manner, • Answer high-volume phone lines and calls for restaurant, roof and cinema reservations, general inquiries, and deliveries, messages for members and from employees; among other inquiries, • Well-versed on standard Q&A regarding menus, hours of operation and amenity availability/pricing, • Maintain a clean, sanitary and safe work environment, reception area, desk and coat check closet, • Perform Guest List duties on the floor level, club and/or Rooftop (if applicable), • Support, redirect and problem solve in real-time to ensure any guest related concerns are addressed and action items have been set, • Assist guests by checking/ retrieving their coats and/or items they left with the bell person, • Build relationships with members and guests and communicate and red flags and positive feedback to management to assess, • Minimum of 3+ years' experience in a similar role., • Must have experience answering high-volume phone lines and answering inquiries professionally, timely and to the best of your abilities., • OpenTable experience, • Salesforce and Opera experience is a plus, • Problem solving skills and bring conflict resolution to any anticipated or current matter, • Detail oriented, articulate and ability to multi-task in a high-volume and demanding work environment, • Strong communication skills and ability to understand and follow written and verbal instructions, • Must be able to seize, grasp, turn and hold objects with hands., • Must be able to work on your feet for at least 8 hours., • Fast paced movements are required to go from one part of the club to others., • Must be able to move, pull, carry or lift at least 40 pounds., • Occasionally kneel, bend, crouch and climb as required. Soho House offers competitive compensation packages that feature global benefits and perks. Whether you're seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career. • Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match, • Paid Time Off: Full- Time Employees have sick day's + vacation days, • Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically, • Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability, • Learning & Development: An extensive range of internally and externally run courses are available for all employees., • Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all., • Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to., • Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge.In accordance with New York law, the salary range for this role if filled within New York is listed below. The range for the position in other geographies may vary based on market differences. The actual compensation will be determined based on experience and other factors permitted by law.Pay Range$23—$23 USD

Job DescriptionBenefits: • Competitive salary, • Free food & snacks, • Opportunity for advancement Responsibilities: Manage vehicle work with cooperate office Customer Service Professional Collect on unpaid rentals use a computer with business application Entry of new customer reservations Entry of new rental contracts on Corporate website Completion of rental contracts on Corporate website upon return of vehicle Inspect vehicle before rental and upon return Review logs and arrange for vehicle maintenance based on Corporate schedule Qualifications: Experience in driving vans to 26 foot box trucks all local, customer service, or other related fields. CDL not required but is a plus. Clean driving record Ability to handle physical workload Computer experience Detail Oriented Able to work based on deadlines Able to multi-task and work under pressure Ability to communicate thoughts clearly Command of English language both verbally and written Bilingual English/Spanish a plus Experience with Office Products (Outlook, Excel, Word) Experience with Gmail Able to follow directions Days & Times Office is open for business 7 days a week 7:30 am to 8 PM hours available Full time to qualified Persons showing good work ethics Salary commensurate on experience

Job Description JOB TITLE: Night Auditor REPORTS TO: Front Office Manager Purpose for the Position: To close the day, ensure all revenues, receipts, and ledgers are balanced, check in and out hotel guests, answer telephones, provide maximum levels of guest service, and support the hotel’s rooms division in any way required to ensure complete guest satisfaction. Essential Responsibilities: • Greet, register, and assign rooms to guests of the hotel., • Verify customers’ credit, and establish how the customer will pay for the accommodation upon check-in., • Keep records of room availability and guests’ accounts using computerized property management system., • Perform simple bookkeeping activities, such as balancing receipts and revenues for the day, and perform income audit on all revenues posted (i.e., calculating restaurant checks and telephone charges to ensure proper revenues have been posted) prior to closing the day., • Review accounts and charges with guests during the checkout process., • Transmit and receive messages using telephones or telephone switchboards., • Contact overnight housekeeping or maintenance staff when guests report problems., • Make and confirm reservations., • Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions., • Record guest comments or complaints, referring customers to managers as necessary., • Answer all incoming phones in three rings or less., • Be an outgoing, welcoming personality for the hotel., • Use logical thinking and personal judgment to perform a variety of office tasks., • Make decisions based on your own judgment and company policy., • Follow instructions without close supervision., • Speak and write clearly and accurately. Environmental Conditions: Inside: Protection from weather conditions, but not necessarily from temperature changes. A job is considered “inside” if the worker spends approximately 75% or more of the time inside. Math Skills: Requires mathematical development sufficient to be able to: Compute discount, interest, profit and loss, commission, markups and selling price, ratio and proportion, and percentages. Calculate surface, volumes, weights, and measurements. Language Skills: Must have developed language skills to the point to be able to: Read newspapers, periodicals, journals, and manuals. Write business letters, summaries, and reports using prescribed format and conforming all rules of punctuation, grammar, diction, and style. Participate in discussions and debates. Speak extemporaneously on a variety of subjects. Relationship to Data, People, and Things: Data: Compiling: Gathering, collating, or classifying information about data, people, or things. Reporting and/or carrying out a prescribed action in relation to the information is frequently involved. People: Speaking-Signaling: Talking with and/or signaling people to convey or exchange information. Includes giving assignments and or directions to helpers or assistants. Things: Operating-Controlling: Starting, stopping, controlling, and adjusting the progress of machines or equipment. Operating machines involves setting up and adjusting the machine materials as the work progresses. Controlling involves observing and turning devices to regulate reactions of materials.

Job Description Arlo Hotels an independent lifestyle hotel is now actively seeking a dynamic Lobby Host. Are you someone who is passionate about people, driven by purpose, and clever in your approach? If so keep on reading!! Here at Arlo we strive to create a sense of awe that leaves those we touch wanting more… The Lobby Host is responsible for welcoming and assisting in setting the tone for a guest’s experience through the process of check in and out of hotel, receiving payment, correcting account and reservation discrepancies, creating and canceling reservations, acting as a switchboard relief and providing luggage assistance; assisting with valet parking and summoning cabs. Benefits • Medical, Dental, Vision, • 401K - after one year, • Always treat guests with courtesy and respect in a variety of situations., • Honesty & Integrity., • Connects with guests on a daily basis, provides exceptional customer service and creates memorable experiences., • Responds to guest complaints promptly and professionally., • Reports guest concerns or comments to the Front Desk Supervisor/Duty Manager., • Establishes and develops long term customer relationships providing value and profitability., • Enhances our guests’ stay by creating an inviting atmosphere., • Coordinates and multi-tasks job duties in an active environment., • Assists with summoning the third-party valet service to park guests’ vehicles., • Assists with summoning cabs for guests and clients., • Maintains eye contact with guests., • Usage of Guest’s name during conversation., • Always greets guests in a friendly manner., • Speaks in clear and discreet sentences., • Positions self at the main entrance to open and hold the door for all guests entering and leaving the building., • Opens vehicle doors and greet guests., • Assists guests with kiosk check-in., • Enters information such as arrival alerts and messages., • Corrects inaccuracies and discrepancies on guest accounts., • Posts charges to guest accounts., • Completes daily high balance checks., • Checks groups and tours in and out., • Confidently sells the hotel to prospective guests by showing familiarity with guest rooms, facilities and amenities., • Assist arriving guests with luggage upon entering and exiting the building., • Escort guests to their room and handles luggage., • Secure and stores luggage for guests., • Retrieve luggage for departing guests., • Escort guests to their room with luggage., • Familiarize guests with in-room facilities, TV, Thermostat, lighting, and features in the room., • Conduct guest’s orientation of outlets, fitness center, general area attractions, etc., • Maintains good posture when interacting and greeting guests., • Assists and coordinates with Front Desk for any special requests., • Familiarizes themselves with all VIPs and Arrivals, • General Store maintenance., • Conduct sales within the General Store., • Understand the product within the General Store and have the ability to speak to the product., • Reports any guest concerns or comments to the Director of Front Office and Front Office Managers/ Supervisor(s), • Provides Concierge services to guests., • Investigates guest charges to resolve guest complaints., • Checks messages and mail., • Books guest reservations for individuals via telephone, walk-in, email or fax from within the hotel in accordance with hotel standards and reservations scripts., • Up-sell rooms where possible according to established procedures to maximize revenues., • Assists with guest luggage to and from the room when needed., • Deliver packages (mail, faxes etc.) to guest room when needed., • Assists in calling and retrieving cabs for guests upon request., • Balance cash daily., • Deposit received cash in safe and return personal and/ or individual floating bank to issued safety deposit box., • Ensure all billing and paperwork is done in accordance with Accounting standards., • Accept advance deposits for guests and posts the advance to guests’ accounts., • Minimum of Hospitality, Retail or Services related industries experience preferred, • Must be able to stand for periods of time (Up to 6 hours), • Efficient in Computer and Typing Skills.

Job Description Job Title: Slimetender Reporting to: Manager on Duty Job Type: Hourly Non-Exempt; Availability to work nights and/or weekends, a must ABOUT SLOOMOO Sloomoo celebrates joy through an interactive experiential world, focused on slime, hands-on play, and all things #satisfying. Sloomoo launched in October of 2019 with an immersive 12,000 square-foot experience in Soho, NYC, where hand-crafted, artisanal slime (dozens of textures and the most delicious scents), soothing ASMR, and wondrous delights (you can slingshot slime, walk on slime, design your own slime, and more) converge with glossy, contemporary design. Sloomoo’s universe has expanded - there are now a total of 5 Institutes (NYC, LA, Houston, Chicago, Atlanta) and two MiniMoos (Boston, Philadelphia) with more to come. MiniMoos are smaller than the Institutes but packed with as much color, surprise, and play. The brand has been featured in People Magazine, Vogue, the Today Show, the Kelly Clarkson Show, the Tamron Hall Show, Forbes, INC, and more. The mission: Deliver joy, whether you’re a kid or kid-at-heart. Position Summary As a Slimetender at Sloomoo, you’re the face of the Sloomooverse - you’re the ones guests interact with. You’re an ambassador of the brand and a representation of the mission. You are influential in their experience and your role is to deliver a joyful, fun, and safe experience to our guests. While the slime is the star, you’re the one who makes the memories by showcasing slime tricks, engaging, bringing the energy, and meeting the guests where they are (some may be neurodiverse and looking for a calm moment, others may be over the top excited and ready to play). This role involves greeting guests, truly interacting with all of the slime activities, managing guest flow, and ensuring the environment is clean and welcoming. You will be key to upholding Sloomoo’s values: 1. Joy – Joy is our DNA. We spark wonder, play, and creativity in everything we do., 2. Accountability – We own it. Every action, every result—our name is on it., 3. Collaboration – Joy happens when we create together. We rise as one team., 4. Innovation – We push limits, dream big, and turn bold ideas into reality., 5. Inclusivity – Everyone belongs. Every voice matters., 6. Resilience – We pivot, solve, and grow stronger through every challenge., 7. Excellence – Good isn’t enough. We obsess over the details that make greatness. Responsibilities: * Warmly welcome guests, offering an overview of activities, safety guidelines, and events, ensuring a seamless entry to an unforgettable experience. * Efficiently process admissions and manage reservations, maintaining a keen eye on room capacity and guest flow to ensure everyone has a great time. * Take charge of attractions, from slime-making workshops to interactive games and photo ops, bringing energy, enthusiasm, and a personal touch to each interaction. Explain what they’re doing, based on the area you are overseeing - guide them to their stop along the Sloomoo journey. * Oversee the operation of each experience according to our high standards, ensuring policies and procedures are followed to provide a safe, efficient, and fun environment. * Scan and redeem tickets, ensuring a smooth transition for guests through various experiences while keeping an accurate count for room capacity. * Adhere to scripts and spiels for each station (they are all created to deliver joy and immerse guests in the Sloomoo world) to provide a consistent and high-quality guest experience, ensuring all interactions align with our brand standards. * Sloomoo Falls – Sloomoo’s main attraction where all JOY Team members engage, guide, and delight guests through the ultimate slime pouring experience. * Conduct occasional maintenance and cleaning of props and attractions, ensuring they meet design specifications and reporting any issues to management promptly. * Maintain cleanliness at all stations by picking up slime off the floor, cleaning the vats, and ensuring the glass on Slingshot and other areas is cleaned throughout shifts, contributing to a safe and inviting environment. * Uphold the Sloomoo brand integrity both within the experience space and in all external interactions, always serving as a brand ambassador. * Ensure safety is always prioritized, addressing, and logging any damages or repair needs, and conveying guest feedback and concerns to management. * Support your team members, contributing to a collaborative, positive working environment where everyone can thrive. * Other duties as assigned. Qualifications: * High school diploma or equivalent; further education in hospitality, tourism, or a related field is a plus. * Previous experience in customer service or hospitality, with a flair for creating memorable guest experiences. * Exceptional communication skills, a friendly demeanor, and the ability to engage with a diverse range of guests. * A proactive problem-solver with a positive attitude, able to handle situations with professionalism. * Flexible availability, including weekends, evenings, and holidays, ready to bring joy to our guests whenever needed. * A team player who is also capable of working independently, with a genuine passion for fun, creativity, and the Sloomoo brand. Inclusivity Commitment:Sloomoo Inc. is a company that respects and welcomes the uniqueness of each employee and offers everyone the means to find their place and thrive. We are committed to equal employment opportunities, career development opportunities and promoting initiatives aimed at creating a culture that is meaningful, innovative, and successful. Sloomoo Inc. does not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, age, status as a protected veteran, status as an individual with neurodiversity or a disability, or other applicable legally protected characteristics.

We are seeking a highly skilled and dedicated Reservations Manager with proven experience managing high-volume requests. With our award-winning enterprise software and human-centric approach, we deliver smart and sustainable solutions to global talent mobility & business travel managers worldwide.

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Maintains a well-informed knowledge base of competitors activities throughout assigned territory; informs manager of any changing competitive pricing programs or marketing directions.

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Maintains a well-informed knowledge base of competitors activities throughout assigned territory; informs manager of any changing competitive pricing programs or marketing directions.