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Job Description OUR MISSION Imagine building a better healthcare journey for patients with cancer, where individuals and their loved ones feel seen, supported, and heard by their care team – both in and out of the clinic. Where fast access to high-quality care is the norm, not the exception. Where patients have access to a care navigator to guide them through their diagnosis and trusted support all along the way. At Thyme Care, we share a passion for transforming the cancer care experience – not just for our members but also for their caregivers and loved ones, as well as those delivering and paying for their care. Today, Thyme Care is known predominantly as a cancer care navigation company enabling value-based cancer care; in the next few years, we will become a nationally recognized technology-driven and provider-centric care delivery model, reshaping the landscape of cancer care access, delivery, and experience. Our commitment runs deep—we're not satisfied with the status quo but determined to redefine it. To make this happen, we're building a diverse team of problem solvers and critical thinkers to drive innovation and shape the future of healthcare. If you share our vision and want to be part of something truly meaningful, we want to hear from you. Together, we can revolutionize cancer care and make a difference that lasts a lifetime. WHAT YOU'LL DO As an Oncology Nurse Manager, you will lead multiple Nurse Team Leads and their nursing teams, ensuring they are equipped to deliver the highest standards of clinical care and to do so with efficiency. Reporting to the Senior Oncology Nurse Manager, you will serve as a leader who drives performance and productivity while fostering a culture of compassion, trust, and growth. In this role, you will coach and mentor Nurse Team Leads — especially those new to leadership — helping them grow into confident, capable people managers. Your guidance will focus on equipping them with the skills to enhance team productivity and efficiency through effective people management, including setting goals, providing constructive feedback, fostering accountability, and addressing performance challenges. You will also design and implement overarching people management strategies that enhance team performance and productivity, creating the framework that becomes the cornerstone for scaling the nursing team. Additionally, you will support the reinforcement of NCQA-compliant workflows and documentation, helping ensure that quality standards and compliance practices are consistently embedded and sustained across teams. To excel in this role, you will: • Directly manage Nurse Team Leads, providing coaching, mentorship, and structured performance management strategies to help them become strong and effective leaders., • Enable Nurse Team Leads to improve team performance, productivity, and efficiency through people management practices, including clear goal-setting, regular feedback, accountability systems, and engagement strategies., • Set and monitor performance metrics across multiple teams, using data to identify trends, address barriers, and implement targeted improvement plans., • Serve as an escalation point for complex member and caregiver cases, modeling sound clinical judgment while supporting team confidence., • Build strong communication loops across leadership and frontline nurses, ensuring insights from staff and members shape organizational decisions., • Champion the adoption and consistency of NCQA-compliant workflows and documentation, ensuring quality standards and compliance practices are understood, integrated, and sustained across teams., • Anticipate staffing and leadership needs, support succession planning, and foster career growth pathways for Nurse Team Leads and their teams. People-first. Thyme Care's mission and members matter to you deeply. You must have a Bachelor of Science Degree in Nursing, an unrestricted Registered Nurse (RN) license, and a willingness to obtain additional state licenses, as needed. Nursing Experience. You have at least 8 years of nursing experience, including 2 years as a nurse leader in a remote oncology navigation and/or remote oncology case management environment. You are certified as an Oncology Certified Nurse (OCN), Advanced Oncology Certified Nurse (AOCN), Advanced Oncology Certified Nurse Specialist (AOCNS), or Certified Case Manager (CCM). Prior startup experience is preferred. Coaching and Leadership Experience. You have proven leadership experience with a strong track record of coaching, mentorship, and holding teams accountable to drive results. Additionally, you have demonstrated success in building leaders, particularly through coaching and mentoring emerging leaders in core skills of people management. Scaling Performance and Productivity. You bring hands-on experience designing and implementing structured performance management strategies that improve productivity, efficiency, and engagement across multiple roles and teams in a remote environment. You have applied data-driven approaches in prior roles, using performance metrics and outcomes to measure success, diagnose issues, and lead sustainable improvements. You also have experience aligning leadership development and team performance strategies with organizational goals to deliver measurable impact.You understand how to align team goals with broader population health strategies — including risk stratification, care gap closure, and quality improvement — and can use data to drive this work forward. Comfort with change and ambiguity. You have experience leading teams through organizational change and growth, including restructuring, scaling, or process redesign, while maintaining engagement, morale, and performance. You demonstrate flexibility and resilience by adapting to shifting priorities, unclear situations, or rapidly changing environments, and you know how to guide your teams through ambiguity with steadiness, transparent communication, and a focus on outcomes. Grit. You're never afraid to get your hands dirty, but you can also take a step back and connect the company's strategy to your team's performance and execution. You're always determined to persevere through any challenges or barriers you encounter. A desire to learn how to use new technologies. We are a technology-driven company focused on interacting with folks during the season when they need it most. Experience with video chatting, Google Suite, Slack, electronic health records, or a willingness to learn new technology is essential. Identify priorities and take action. You know how to identify and prioritize your team's needs and take the necessary steps to address urgent and essential issues immediately. Bias to action. You're a self-starter and don't need anyone to tell you when to do something. You're always solving problems and going the extra mile for others. This job description provides a general overview of the position, its responsibilities, and the required qualifications. Thyme Care reserves the right to modify, add, or remove duties as necessary to meet business needs and organizational objectives. OUR VALUES At Thyme Care, our core values guide us in everything we do: Act with our members in mind, Move with purpose, and Seek diverse perspectives. They anchor our business decisions, including how we grow, the products we make, and the paths we choose—or don't choose. This is an exempt, full-time position. The annual pay rate is $110,000 - $120,000. Due to contractual limitations regarding access to PHIs, you must be located within the lower 48 United States to perform this role. Additionally, we acknowledge a history of inequality in healthcare. We're here to challenge these systems with a culture of inclusion through the care we give and the company we build. We embrace and celebrate a diversity of perspectives, reflecting the diversity of our members and the patients our products serve. We are an equal-opportunity employer. Be cautious of recruitment fraud, and always confirm that communications are coming from an official Thyme Care email.