Strategic Account Executive
7 days ago
Madison
Job Description National CooperativeRx seeks a Strategic Account Executive (SAE) to join our cooperative team. The SAE plays a critical role in building and maintaining relationships with new and existing members with an assigned book of business. This is a mid-level position that reports to the Vice President of Coalition Development, and it requires up to 40% travel. The ideal candidate will have: • 5+ years of sales experience and/or account management experience or 2+ years of PBM sales and/or account management experience., • Willing to travel 30-40% depending on the needs of the territory and selling cycle., • Proven account management or other relevant experience., • General but functional understanding of pharmacy benefits management (PBM), self-funding and employee benefits., • Experience managing book of business in benefit industry - with a secondary emphasis on new business development., • Proven ability to manage multiple projects at a time while paying strict attention to detail., • Strong listening, verbal, and written communication skills., • Meet with members and potential members - primarily made up of employers, unions, health plans, insurance carriers and third-party administrators, including broker/agent stakeholders., • Identify opportunities to help clients manage their pharmacy benefit plans., • Maintain benefit design documentation - document plan change requests and confirm changes are complete and accurate., • Prepare client status briefs and make cost-saving recommendations., • Deliver and interpret financial and clinical reports including quarterly performance reports., • Operate as the lead point of contact for all matters specific to your customers., • Build and maintain strong, long-lasting customer relationships., • Develop a trusted advisor relationship with key customer stakeholders and executive sponsors., • Ensure the timely and successful delivery of our solutions according to customer needs and objectives., • Review and answer questions regarding contracts, explanation of coverage, contribution schedules, and member enrollment issues., • Manage member expectations, communicating effectively during the planning, marketing, decision-making, and benefits implementation process., • Assist in ensuring a favorable PBM experience by helping to identify, resolve, and prevent issues encountered by member-groups with the coalition’s PBM provider.