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OtrosTrabajos sales representative en New York, NY - Page 2Crear alertas
¿Eres empresa? Contrata sales representative candidatos en New York, NY
- New York University
Customer Service Representative (CSR)hace 2 meses$26–$32 por horaJornada completaManhattan, New YorkA Customer Service Representative (CSR) is responsible for interacting with customers to address their needs, answer questions, resolve issues, and provide product or service support. The role is pivotal in maintaining a positive relationship between the company and its customers, ensuring customer satisfaction and loyalty. Below is a detailed description of the responsibilities, skills, and qualifications for a typical Customer Service Rep The Customer Service Representative will serve as the primary point of contact for customers, handling inquiries, resolving complaints, processing orders, and providing product or service information. The role involves clear communication, problem-solving, and maintaining a high standard of customer care to enhance customer satisfaction. Key Responsibilities: - Respond to customer inquiries via phone, email, live chat, or social media channels in a timely and professional manner. - Provide accurate information about products, services, and policies to customers. - Address and resolve customer complaints effectively and empathetically, aiming for a first-call resolution. - Assist customers with order placements, tracking, modifications, returns, and refunds. - Maintain detailed records of customer interactions, transactions, comments, and complaints. - Collaborate with other teams (e.g., sales, technical support, and management) to address complex customer needs. - Identify opportunities to improve service processes and contribute to customer experience enhancements. - Meet or exceed key performance indicators (KPIs) such as response time, customer satisfaction scores, and issue resolution rate. - Stay informed about product updates, company policies, and industry trends to provide accurate and helpful assistance. Skills and Qualifications: - Communication Skills: Excellent verbal and written communication abilities to convey information clearly and interact effectively with customers. - Problem-Solving: Ability to identify issues, think critically, and provide solutions in a timely manner. - Empathy and Patience: Strong interpersonal skills to handle customer concerns with understanding and composure. - Attention to Detail: Accurately document interactions and handle customer accounts with a high degree of accuracy. - Multitasking: Capability to manage multiple customer requests simultaneously while maintaining quality service. - Technical Proficiency: Comfort with using customer service software, databases, and Microsoft Office or other related tools. - Time Management: Efficiently manage time to meet deadlines and performance metrics. - Adaptability: Ability to adjust to changes in customer needs, company policies, or technology. Education and Experience: - High school diploma or equivalent; associate or bachelor’s degree preferred. - Prior experience in customer service, sales, or related roles is advantageous but not always required. - Knowledge of CRM (Customer Relationship Management) software is a plus. - Work Environment: Customer Service Representatives may work in various settings, such as call centers, retail environments, or from home as remote agents. The role often involves sitting for extended periods, using a computer, and having direct communication with customers through various channels. Career Path: With experience, a Customer Service Representative may advance to roles such as Customer Service Manager, Team Lead, Account Manager, or even positions in sales or marketing. Compensation and Benefits: Compensation can vary based on experience, location, and company, but typically includes a competitive salary, benefits such as health insurance, paid time off, and potential performance bonuses
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Executive Assistant - Business Developmenthace 2 meses$40000–$60000 anualJornada completaBrooklyn, New YorkJob Title: Executive Assistant & Business Development Representative Location: NY & NJ - Remote, Field & In-person Job Type: Full-Time About the Role We are seeking a highly organized and results-driven professional to serve as both an Executive Assistant and Business Development Representative. This unique role requires a dynamic individual who can seamlessly manage executive-level responsibilities while also driving new business growth. Key Responsibilities Executive Assistant Duties: • Oversee and manage executive accounts, ensuring organization and efficiency. • Handle administrative tasks, including scheduling, correspondence, and document management. • Assist with business operations, reporting, and special projects as needed. • Serve as a liaison between the executive and internal/external stakeholders. • Maintain confidentiality and professionalism in all interactions. Business Development & Marketing Duties: • Identify and target new pain management physicians and personal injury attorneys. • Secure meetings and build strong relationships to generate referrals. • Develop and execute marketing strategies to drive business for our pharmacy and funding company. • Track outreach efforts, maintain a CRM database, and provide regular progress reports. • Represent the company professionally in meetings, networking events, and industry functions. Qualifications: • Prior experience as an executive assistant, business development representative, or in a similar dual-role capacity. • Strong organizational, multitasking, and problem-solving skills. • Excellent communication and relationship-building abilities. • Sales-oriented mindset with a proven ability to generate leads and close deals. • Proficiency in CRM software and Microsoft Office Suite. • Self-motivated with the ability to work independently and remotely. Why Join Us? This role offers a unique blend of operational support and revenue-generating responsibilities, making it ideal for a high-energy professional who thrives in a fast-paced environment. If you’re looking for a challenging yet rewarding opportunity, we’d love to hear from you!
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