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Job Description Summary Description: The General Manager is a business partner accountable for leading a single Restaurant Management and Associate team to deliver Steak ‘n Shake operational and financial standards on all shifts. The General Manager has overall responsibility for assessing Management and Associate performance to identify opportunities for development and coach for improvement. This position has primary accountability for the delivery and implementation of all Steak ‘n Shake procedures, policies and specifications which deliver the Steak ‘n Shake Vision and Mission. The General Manager will partner directly with his/her Division President and will receive market level support from his/her Human Resource Manager and Field Training Manager / Coordinator to meet the business and strategic objectives of the organization. * Team Function/Scope: This position serves as the primary leader of a single Steak ‘n Shake Restaurant * Department: Operations - Restaurant * Reports to: Division President * FLSA: Exempt * Direct reports: Restaurant Manager, Manager, Shift Manager, Trainers and all Restaurant Associates 1. RESPONSIBILITIES: Major functions/tasks performed in the job and the deliverable (report, product, output, etc.) produced. Primary and Ongoing Accountabilities • Create an environment of sales growth through guest focus and delivery of Steak ‘n Shake procedures and policies, • Identify, Train and Develop Trainers, Shift Managers, Managers and Restaurant Managers • Develop, Focus and Motivate the Management team to consistently deliver the Steak ‘n Shake objectives; Delighting Guests, Eliminating Unnecessary costs, Increasing quality, and Reducing Prices • Train, Coach and Inspire Associates to deliver exceptional service, food and environment to the Guest • Lead Restaurant team to deliver on key metrics and financial expectations (Field Results Report) • Manage all restaurant costs to deliver positive cash flow, • Maintain strict compliance with food, health, safety and security standards and procedures • Create a safe environment free of harassment, • Deliver best in class Gold Standard service, • Lead by Example, • Demonstrate effective decision making and problem solving skills that support the Steak ‘n Shake Principles; Relentless Pursuit of Excellence, Exceed Guest Expectations, Golden Rule, Economic Objective and Entrepreneurial Approach, • Lead Labor Management system through Labor Report analysis, schedule approval and execution of shift labor management, • Has the final authority over discipline and termination decisions, • Has the final authority for all hiring decisions Specific Duties and Responsibilities Customer Satisfaction: Build the business by relentlessly pursuing excellence and growing customer traffic over prior year: Effectively interact with Guests to ensure we exceed their expectations with the highest quality food and great service. Immediately address Guest concerns and complaints utilizing the Steak ‘n ShakeGuest Recovery Model - L.E.A.R.N. Ensure Guests are immediately recognized upon entering and as they are leaving Train and motivate managers and associates to deliver great hospitality toward all guests and other associates Consistently and effectively communicate with Managers and Associates through scheduled meetings, communications boards, training sessions and formal and informal coaching Create a positive team environment through selecting service oriented Associates who are aligned through ongoing coaching Brand Protection: Operate in accordance with our Gold Standard expectations and other food safety practices, delighting our Guests with outstanding fresh food and training our valuable people: Verify sales forecast for accuracy in accordance with local influences. Execute the 14 point walk – ensuring the facility is radiant, the managers and associates are motivated, stations are appropriately setup / re-stocked for meal periods, and constantly move through the restaurant coaching and directing associates to ensure quality adherence and speed standards are achieved. Assess current and future staffing needs, create and execute staffing plans to ensure100% staffing on all shifts, year round Interviews and approves all associate hires utilizing the Select the Best tool – ensuring the candidate exemplifies the 3 I’s; Intensity, Integrity, Intelligence Develop and train managers and trainers on standards, job requirements and new policies and procedures Monitor food quality, portioning and speed from the EXPO window and resolve any issues immediately Deliver Gold Standard service through effective associate and management communication of standards and expectations Train and ensure all safety procedures are strictly adhered to Financial Growth: Manage profitable shifts focused on delighting our guests, increasing quality and reducing prices: Approve schedules following the Labor Scheduling System parameters including scheduling breaks, utilizing the 15 minute scheduler and having schedules completed and approved by the DP for posting by 5 pm on Friday Validate appropriate staffing levels of well-trained associates on all shifts Validate effective food ordering and accurate inventory levels within the restaurant Ensure proper receiving of food deliveries, storage and posting into the FoodManagement System Complete weekly, period and quarterly inventory and accurately post into the back officeFood Management System Manage “other supplies” and small wares to ensure adequate amount of supplies are available at all times Maintain strict adherence to the cash handling and banking policies and procedures Validating effective completion of shift tools and administrative duties as designed by Steak ‘n Shake Ensure strict adherence to all State and Federal regulatory laws 2. SCOPE: Impact this job has in terms of decisions made, direction given, number of employees supervised, size of organization managed or supported, impact of errors, dollars, etc. • Implements procedures, training and programs designed by Steak ‘n Shake to effectively deliver the Steak ‘n Shake Mission, Vision and Principles, • Interviews and hires Associates within compliance of FLSA and Steak ‘n Shake guidelines, • Takes responsibility for financial results, • Serves as a resource to colleagues and as a mentor to less experienced Managers, • Analyzes and provides solutions using Steak ‘n Shake programs to resolve complex problems within the restaurant 3. KEY RELATIONSHIPS: Position’s key contacts and relationships. Primary: • Restaurant Associates and Trainers • Restaurant Management, • Division President Secondary: • Field Training Manager • Human Resource Manager 4. REQUIREMENTS: Typical minimum requirements to perform the job. • High School graduate or equivalent education preferred, • Certified in all Service and Production Stations at Steak ‘n Shake or equivalent experience, • ServSafe certified, • Understand Steak ‘n Shake policies, procedures, state laws, Health codes, Safe food handling and Sanitation procedures, • Positive, motivating communication skills • Strong organization and time management skills, • Strong coaching and mentoring skills • Flexible and adaptable to changing circumstances, • Ability to read, write, perform mathematical calculations and analyze data, • Demonstrate key principles: Golden Rule, Relentless pursuit of Excellence, Exceeding guest expectations, Economic objective, Entrepreneurial approach, • Able to work in excess of 50 hours per week while standing, walking and stretching, • Able to lift, carry, push and pull 30 lbs, • Able to perform any task performed by a service or production associate, • Able to see across the restaurant to monitor and oversee the operation, • Able to legally operate a motor vehicle, • Able to hear, understand and professionally respond to guest and employee inquiries, comments and concerns 5. KEY PERFORMANCE INDICATORS: Key indicators to be used to measure job performance. • Field Results Report (FRR) • Key Metrics, • Food Management System, • Labor Management System, • Effective working relationship with Above Store Leaders, Restaurant Management, colleagues and direct reports 6. CAREER PATH: Logical positions along the career path, vertical and/or lateral. • Field Training Manager, • Franchise Partner 7. Competencies: Critical behavioral and technical competencies typically required to perform the work associated with each level. Competency 0-6 Months 6-12 Months 12-24 Months 1. Self Manages Advanced Expert Expert 2. Communicates Effectively Advanced Expert Expert 3. Coaches and Develops Advanced Advanced Expert 4. Creates Teams Advanced Advanced Expert 5. Manages Food Standards Advanced Expert Expert 6. Manages Service Standards Advanced Expert Expert 7. Manages Restaurant Environment Advanced Advanced Advanced 8. Grows the business Advanced Expert Expert 9. Plans and Manages Advanced Advanced Advanced 10. Financial Accountability Intermediate Advanced Advanced Note: This is not an exhaustive list of roles, activities, requirements, efforts, or working conditions associated with the position. This description is intended to be an accurate reflection of the current position. Steak n Shake reserves the right to revise the position or to require that other or different activities be performed when circumstances change (i.e., emergencies, changes in personnel or workload, rush jobs, or technological developments). We use eVerify to confirm U.S. Employment eligibility.

Job DescriptionAs part of the Subway® Team, you as a Manager will focus on eight main things: • Providing an excellent guest experience, • Ensuring that great food is prepared & served, • Keeping our restaurants functional, clean and beautiful, • Managing inventory and money control systems, • Coordinating local marketing initiatives, including community outreach, • Recruiting staff, • Maintaining standards of restaurant safety and security, • Recruiting and rewarding outstanding Team members, • Ensuring safety and security protocols are followed. Including being aware of local and national healthy and food safety codes, • Maintaining business records and analyzing them to help increase sales, • Identifying and contacting prospective Guests to promote sales, • Supporting local and national marketing initiatives, ensuring restaurant is ready on every level for the beginning of a new marketing window, • Brand partnership discounts, • Scholarship Opportunities, • Opportunity to earn University course credits ESSENTIAL FUNCTIONSMust be an excellent communicator with the ability to deal with all levels of team members. Computer knowledge is essential. Physical: Ability to work any area of the restaurant as needed and to operate computerized Point of Sale system/cash register. This position requires bending, standing and walking the entire workday. Must have the ability to lift 10 pounds frequently and up to 30 pounds occasionally. *You will receive training on your roles and responsibilities Full Time/Part Time and Day/Evening/Weekend Shift positions vary by location

Job DescriptionAs part of the Subway® Team, you as a Manager will focus on eight main things: • Providing an excellent guest experience, • Ensuring that great food is prepared & served, • Keeping our restaurants functional, clean and beautiful, • Managing inventory and money control systems, • Coordinating local marketing initiatives, including community outreach, • Recruiting staff, • Maintaining standards of restaurant safety and security, • Recruiting and rewarding outstanding Team members, • Ensuring safety and security protocols are followed. Including being aware of local and national healthy and food safety codes, • Maintaining business records and analyzing them to help increase sales, • Identifying and contacting prospective Guests to promote sales, • Supporting local and national marketing initiatives, ensuring restaurant is ready on every level for the beginning of a new marketing window, • Brand partnership discounts, • Scholarship Opportunities, • Opportunity to earn University course credits ESSENTIAL FUNCTIONSMust be an excellent communicator with the ability to deal with all levels of team members. Computer knowledge is essential. Physical: Ability to work any area of the restaurant as needed and to operate computerized Point of Sale system/cash register. This position requires bending, standing and walking the entire workday. Must have the ability to lift 10 pounds frequently and up to 30 pounds occasionally. *You will receive training on your roles and responsibilities Full Time/Part Time and Day/Evening/Weekend Shift positions vary by location

Job DescriptionAs part of the Subway® Team, you as a Manager will focus on eight main things: • Providing an excellent guest experience, • Ensuring that great food is prepared & served, • Keeping our restaurants functional, clean and beautiful, • Managing inventory and money control systems, • Coordinating local marketing initiatives, including community outreach, • Recruiting staff, • Maintaining standards of restaurant safety and security, • Recruiting and rewarding outstanding Team members, • Ensuring safety and security protocols are followed. Including being aware of local and national healthy and food safety codes, • Maintaining business records and analyzing them to help increase sales, • Identifying and contacting prospective Guests to promote sales, • Supporting local and national marketing initiatives, ensuring restaurant is ready on every level for the beginning of a new marketing window, • Brand partnership discounts, • Scholarship Opportunities, • Opportunity to earn University course credits ESSENTIAL FUNCTIONSMust be an excellent communicator with the ability to deal with all levels of team members. Computer knowledge is essential. Physical: Ability to work any area of the restaurant as needed and to operate computerized Point of Sale system/cash register. This position requires bending, standing and walking the entire workday. Must have the ability to lift 10 pounds frequently and up to 30 pounds occasionally. *You will receive training on your roles and responsibilities Full Time/Part Time and Day/Evening/Weekend Shift positions vary by location

Job DescriptionAs part of the Subway® Team, you as a Manager will focus on eight main things: • Providing an excellent guest experience, • Ensuring that great food is prepared & served, • Keeping our restaurants functional, clean and beautiful, • Managing inventory and money control systems, • Coordinating local marketing initiatives, including community outreach, • Recruiting staff, • Maintaining standards of restaurant safety and security, • Recruiting and rewarding outstanding Team members, • Ensuring safety and security protocols are followed. Including being aware of local and national healthy and food safety codes, • Maintaining business records and analyzing them to help increase sales, • Identifying and contacting prospective Guests to promote sales, • Supporting local and national marketing initiatives, ensuring restaurant is ready on every level for the beginning of a new marketing window, • Brand partnership discounts, • Scholarship Opportunities, • Opportunity to earn University course credits ESSENTIAL FUNCTIONSMust be an excellent communicator with the ability to deal with all levels of team members. Computer knowledge is essential. Physical: Ability to work any area of the restaurant as needed and to operate computerized Point of Sale system/cash register. This position requires bending, standing and walking the entire workday. Must have the ability to lift 10 pounds frequently and up to 30 pounds occasionally. *You will receive training on your roles and responsibilities Full Time/Part Time and Day/Evening/Weekend Shift positions vary by location

Job DescriptionAs part of the Subway® Team, you as a Manager will focus on eight main things: • Providing an excellent guest experience, • Ensuring that great food is prepared & served, • Keeping our restaurants functional, clean and beautiful, • Managing inventory and money control systems, • Coordinating local marketing initiatives, including community outreach, • Recruiting staff, • Maintaining standards of restaurant safety and security, • Recruiting and rewarding outstanding Team members, • Ensuring safety and security protocols are followed. Including being aware of local and national healthy and food safety codes, • Maintaining business records and analyzing them to help increase sales, • Identifying and contacting prospective Guests to promote sales, • Supporting local and national marketing initiatives, ensuring restaurant is ready on every level for the beginning of a new marketing window, • Brand partnership discounts, • Scholarship Opportunities, • Opportunity to earn University course credits ESSENTIAL FUNCTIONSMust be an excellent communicator with the ability to deal with all levels of team members. Computer knowledge is essential. Physical: Ability to work any area of the restaurant as needed and to operate computerized Point of Sale system/cash register. This position requires bending, standing and walking the entire workday. Must have the ability to lift 10 pounds frequently and up to 30 pounds occasionally. *You will receive training on your roles and responsibilities Full Time/Part Time and Day/Evening/Weekend Shift positions vary by location

Job DescriptionAs part of the Subway® Team, you as a Manager will focus on eight main things: • Providing an excellent guest experience, • Ensuring that great food is prepared & served, • Keeping our restaurants functional, clean and beautiful, • Managing inventory and money control systems, • Coordinating local marketing initiatives, including community outreach, • Recruiting staff, • Maintaining standards of restaurant safety and security, • Recruiting and rewarding outstanding Team members, • Ensuring safety and security protocols are followed. Including being aware of local and national healthy and food safety codes, • Maintaining business records and analyzing them to help increase sales, • Identifying and contacting prospective Guests to promote sales, • Supporting local and national marketing initiatives, ensuring restaurant is ready on every level for the beginning of a new marketing window, • Brand partnership discounts, • Scholarship Opportunities, • Opportunity to earn University course credits ESSENTIAL FUNCTIONSMust be an excellent communicator with the ability to deal with all levels of team members. Computer knowledge is essential. Physical: Ability to work any area of the restaurant as needed and to operate computerized Point of Sale system/cash register. This position requires bending, standing and walking the entire workday. Must have the ability to lift 10 pounds frequently and up to 30 pounds occasionally. *You will receive training on your roles and responsibilities Full Time/Part Time and Day/Evening/Weekend Shift positions vary by location

Job DescriptionAs part of the Subway® Team, you as a Manager will focus on eight main things: • Providing an excellent guest experience, • Ensuring that great food is prepared & served, • Keeping our restaurants functional, clean and beautiful, • Managing inventory and money control systems, • Coordinating local marketing initiatives, including community outreach, • Recruiting staff, • Maintaining standards of restaurant safety and security, • Recruiting and rewarding outstanding Team members, • Ensuring safety and security protocols are followed. Including being aware of local and national healthy and food safety codes, • Maintaining business records and analyzing them to help increase sales, • Identifying and contacting prospective Guests to promote sales, • Supporting local and national marketing initiatives, ensuring restaurant is ready on every level for the beginning of a new marketing window, • Brand partnership discounts, • Scholarship Opportunities, • Opportunity to earn University course credits ESSENTIAL FUNCTIONSMust be an excellent communicator with the ability to deal with all levels of team members. Computer knowledge is essential. Physical: Ability to work any area of the restaurant as needed and to operate computerized Point of Sale system/cash register. This position requires bending, standing and walking the entire workday. Must have the ability to lift 10 pounds frequently and up to 30 pounds occasionally. *You will receive training on your roles and responsibilities Full Time/Part Time and Day/Evening/Weekend Shift positions vary by location

Job DescriptionAs part of the Subway® Team, you as a Manager will focus on eight main things: • Providing an excellent guest experience, • Ensuring that great food is prepared & served, • Keeping our restaurants functional, clean and beautiful, • Managing inventory and money control systems, • Coordinating local marketing initiatives, including community outreach, • Recruiting staff, • Maintaining standards of restaurant safety and security, • Recruiting and rewarding outstanding Team members, • Ensuring safety and security protocols are followed. Including being aware of local and national healthy and food safety codes, • Maintaining business records and analyzing them to help increase sales, • Identifying and contacting prospective Guests to promote sales, • Supporting local and national marketing initiatives, ensuring restaurant is ready on every level for the beginning of a new marketing window, • Brand partnership discounts, • Scholarship Opportunities, • Opportunity to earn University course credits ESSENTIAL FUNCTIONSMust be an excellent communicator with the ability to deal with all levels of team members. Computer knowledge is essential. Physical: Ability to work any area of the restaurant as needed and to operate computerized Point of Sale system/cash register. This position requires bending, standing and walking the entire workday. Must have the ability to lift 10 pounds frequently and up to 30 pounds occasionally. *You will receive training on your roles and responsibilities Full Time/Part Time and Day/Evening/Weekend Shift positions vary by location

Job DescriptionAs part of the Subway® Team, you as a Manager will focus on eight main things: • Providing an excellent guest experience, • Ensuring that great food is prepared & served, • Keeping our restaurants functional, clean and beautiful, • Managing inventory and money control systems, • Coordinating local marketing initiatives, including community outreach, • Recruiting staff, • Maintaining standards of restaurant safety and security, • Recruiting and rewarding outstanding Team members, • Ensuring safety and security protocols are followed. Including being aware of local and national healthy and food safety codes, • Maintaining business records and analyzing them to help increase sales, • Identifying and contacting prospective Guests to promote sales, • Supporting local and national marketing initiatives, ensuring restaurant is ready on every level for the beginning of a new marketing window, • Brand partnership discounts, • Scholarship Opportunities, • Opportunity to earn University course credits ESSENTIAL FUNCTIONSMust be an excellent communicator with the ability to deal with all levels of team members. Computer knowledge is essential. Physical: Ability to work any area of the restaurant as needed and to operate computerized Point of Sale system/cash register. This position requires bending, standing and walking the entire workday. Must have the ability to lift 10 pounds frequently and up to 30 pounds occasionally. *You will receive training on your roles and responsibilities Full Time/Part Time and Day/Evening/Weekend Shift positions vary by location

Job DescriptionAs part of the Subway® Team, you as a Manager will focus on eight main things: • Providing an excellent guest experience, • Ensuring that great food is prepared & served, • Keeping our restaurants functional, clean and beautiful, • Managing inventory and money control systems, • Coordinating local marketing initiatives, including community outreach, • Recruiting staff, • Maintaining standards of restaurant safety and security, • Recruiting and rewarding outstanding Team members, • Ensuring safety and security protocols are followed. Including being aware of local and national healthy and food safety codes, • Maintaining business records and analyzing them to help increase sales, • Identifying and contacting prospective Guests to promote sales, • Supporting local and national marketing initiatives, ensuring restaurant is ready on every level for the beginning of a new marketing window, • Brand partnership discounts, • Scholarship Opportunities, • Opportunity to earn University course credits ESSENTIAL FUNCTIONSMust be an excellent communicator with the ability to deal with all levels of team members. Computer knowledge is essential. Physical: Ability to work any area of the restaurant as needed and to operate computerized Point of Sale system/cash register. This position requires bending, standing and walking the entire workday. Must have the ability to lift 10 pounds frequently and up to 30 pounds occasionally. *You will receive training on your roles and responsibilities Full Time/Part Time and Day/Evening/Weekend Shift positions vary by location

Job Description * RESIDENTIAL PROPERTY MANAGER* Work from home position very likely. ATLEAST 2 YEARS OF PROPERTY MANAGEMENT IS NEEDED. We are a Central Florida real estate firm currently managing over 500 properties. We are looking for a full-time residential property manager to work with our staff. This property manager can live anywhere, the right candidate must have a quiet working environment, high speed internet, printer, scanner and a strong work ethic. You MUST have at least 2 years' experience in property management OF SINGLE FAMILY HOMES WITH INDIVIDUAL OWNERS. The qualified applicant will handle tenant and owner issues, emails, phone calls. Collecting of rent, screening prospective tenants, etc. Handle maintenance issues, schedule walkthroughs, filing paperwork, etc. This can be a stressful position at times. Having a FLORIDA real estate license is REQUIRIED (or must be earned within 90 days). DETAILS: • Maintain property rentals by advertising and filling vacancies; negotiating and enforcing leases; maintaining and securing premises., • Attracts tenants by advertising vacancies; obtaining referrals from current tenants; explaining advantages of location and services., • Contracts with tenants by negotiating leases; collecting security deposit., • Accomplishes financial objectives by collecting rents; paying bills; forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective action., • Maintains property by investigating and resolving tenant complaints; enforcing rules of occupancy; inspecting vacant units and completing repairs; planning renovations; contracting with landscaping., • Maintains properties by contracting for maintenance services; supervising repairs., • Enforces occupancy policies and procedures by confronting violators., • Prepares reports by collecting, analyzing, and summarizing data and trends., • Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations., • Accomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments., • Add'l details will be provided during interview. REQUIRED SKILLS: • Extremely Organized & Self-Motivator, • Great Communicator & Negotiation, • Selling to Customer Needs, • Closing Skills, • Professionalism & Listening, • EXCELLENT AT PRIORITIZING, • EXCELLENT AT CUSTOMER SERVICE! An active Florida real estate license is not necessary to start, but will be required within the first 90 days. Note: working from home MIGHT be a possibility for the right team member.

Job Description POSITION SUMMARY: The Assistant Regional Manager is the result driven leader responsible for achieving exceptional financial performance goals and maintains the physical condition and marketability of properties in a multi-state region. Effectively develops and leads strong property management, compliance, leasing, maintenance and resident services teams to accomplish short and long-term objectives for assigned portfolio and established performance benchmarks. Maintain a high degree of trust, loyalty, and truthfulness as a Fiduciary of Columbia Residential. Responsible for achieving financial performance objectives and managing the portfolio’s financial operations following company and regulatory guidelines: Effectively develops and leads strong property management teams to accomplish short and long-term objectives for assigned portfolio and established performance benchmarks. Consistently proves to be dependable and knowledgeable leader of the management team. Executes accurate and effective record keeping methods. Ensures complete and accurate information pertaining to prospective and current residents is recorded and all documents meet legal requirements and conform to company policies and procedures (execution of lease, application, eviction process, etc.). Assesses and recommends changes to current policies and operational practices. Plans, develops and implements operating policies, procedures and organizational structure. Collaborates to set operational goals for each property and establishes company standards for property operations, leasing, collections, customer service and workplace safety. Fosters a professional image in all aspects of property operations by setting a positive example to his/her staff. Can be relied upon to carry out the responsibilities in an efficient and effective manner. Enforces and adheres to company policies, rules and regulations. Represents Columbia Residential to the public and collaboratively develops a partnership with public officials, businesses and agencies. Demonstrates sound decision-making ability. Able to effectively problem-solve issues and create positive outcomes. Follows instructions and completes tasks as assigned. Ensures that issues are thoroughly addressed and effectively closed. Displays understanding of standards of performance. Clearly communicates these and other necessary standards to property personnel. Measures performance against these standards. Demonstrates exceptional customer service skills. Consistently participates in team and project meetings. Effectively utilizes training, coaching employee evaluations and other means to ensure employee’s performance consistently meets or exceeds standards of performance. Where necessary, addresses weaknesses in performance. Demonstrates effective use of management skills including motivation, evaluation, delegation, and supervision. When necessary, displays competence in recruiting, selecting, hiring and training of new employees. Preserves and respects resident and applicant confidentiality. Ensures program compliance: REAC, LIHTC, HUD, other agencies, and lenders. Implements solid procedures for the collection of rents on a timely basis, as well as strong efforts to recover lost income due to write-offs. Understand the budget process through analysis of operating statement, develops strategies to meet or exceed budgeted levels of income and expense. Effectively utilizes the tools available (statements, etc.) to monitor property performance. Maximizes income to the property through increased rental rates, collection of miscellaneous income, effective resident retention programs, etc. Minimizes expenditures for the property by preventative maintenance practices, eliminating or delaying expenditures, comparative shopping practices, and maintaining reasonable levels of inventory. Oversees preparation of annual operating budgets and performs budget projections for all properties. Analyzes actual income and expenses against approved budget guidelines, directs corrective action and requests appropriate budgetary adjustments. Conducts financial results reviews with Community Managers, Assistant Community Managers, and all site employees on a routine basis. Forecasts and identifies problems and takes corrective action. Evaluates and monitors utility costs. Executes marketing, leasing, and make-ready strategy to reach owner approved occupancy and rental income targets. Evaluates and recommends adjustment of rental rates based on Comparable Market Surveys. Executes a preventive maintenance program and preserves the physical assets for the employment of staff, residents, and investors. Performs routine inspections on the property to provide residents with a secure environment (such as checking railings, balconies, parking areas, lighting, etc.) Oversees the physical condition and security of all communities. Maintains knowledge of the physical condition of all properties and UPCS/REAC readiness. Conducts physical site inspections. Makes recommendations for exterior and interior apartment improvements. Oversees and negotiates capital improvements and contracts. Oversees a smaller portfolio and is heavily supervised and mentored by a Vice President. MINIMUM QUALIFICATIONS: Education: Bachelor’s Degree in business or related field, advanced degree and/or professional certification desired Experience: Minimum ten years multi-site property management experience including staff management and development, budgeting/financial analysis preferred. Mixed income, mixed-financed residential property management experience required. CPM or equivalent certified preferred. Qualifications and Skills: Solid property management operational experience; proven expertise in Project Based Section 8, Low Income Housing Tax Credit Programs and HOME programs; ability to manage projects from conceptualization to implementation; strong interpersonal skills that include conflict management and employee motivation; excellent analytical and problem-solving skills. Knowledge of Microsoft Word, Excel and OneSite; excellent verbal and written communication skills; entrepreneurial, flexible, creative and detail-oriented; ability to handle emergency situations and pressure due to complexity and time sensitivity. Extensive travel required; on-call 24/7 for emergencies. Assistant Regional Manager Functional Job Competencies required: Decision-Making/Judgment, Communication, Budgets/Cost Control, Managing for Results, People Development, Job Knowledge, Organizational Savvy, Managing Diversity, Leadership, and EOE.

Job Description Position Title: Operations Manager (Site) Location: Pine Castle, FL Position Summary: Manages the activities of training sites. Develops and implements policies and procedures and ensures compliance with these procedures. Evaluates activities to improve efficiency and effectiveness. May coordinate communication between different functions. Manages subordinate employees in the day-to-day performance of their jobs. Ensures that project/department milestones/goals are met and adheres to approved budgets. Required Qualifications: • Secret Clearance, • Experience managing a dispersed workforce in support of DoD training range requirements Preferred Qualifications: • Seven (7) years of DoD training range experience, • Three (3) years of managerial experience with DoD efforts Education: • Required: Highschool Diploma or GED equivalent At Sayres, our employees enjoy an atmosphere conducive to realizing their potential through personal and professional development while simultaneously exceeding customers' expectations. We offer a broad spectrum of technical, engineering and administrative services including acquisition, financial and program management; fleet synthetic training; logistics; ship construction engineering; systems engineering and integration; wargaming; test and evaluation; security, counterintelligence and policy analysis. Sayres is headquartered in Washington, DC with offices throughout the United States and has a presence abroad. #cj Job Posted by ApplicantPro

Job DescriptionDescription: This full-time, exempt position is primarily remote, with regular in-person meetings with current and prospective partners throughout the Orlando Metro area. As the team expands, some in-office responsibilities may be introduced locally.* About Housing Connector: We are a trailblazing tech-powered nonprofit on a mission to transform housing access for those who need it most. Our innovative solutions address financial and resident-related challenges for property owners, empowering them to open their doors to more community members in need. Through our Zillow-powered marketplace, we streamline the housing search process for case managers, making it easier to find the right homes for their clients. At our company, we’re driven by the belief that no unit should sit vacant while people need a home. Our collaborative approach ensures that both properties and residents thrive, creating win-win outcomes that make a real difference. Recognized as a World Changing Idea by FastCompany and selected as one of the Best Places to Work by Puget Sound Business Journal in 2024, we’ve not only generated millions in revenue for our property partners but also connected thousands of individuals and families with the homes they deserve. Join us in revolutionizing housing access and be part of a team that's making an impact where it truly matters. Position Summary: The Community Partnerships Manager position provides the opportunity to play an important role in increasing housing security for people across the Orlando Metro area. This position will work with social service agencies and local government to increase access to housing opportunities for people experiencing housing instability and homelessness. This role will drive strategies to engage with local partners and lead public and non-profit relationships in the Orlando Metro area. The ideal candidate has a background in program management for complex environments and will systematically build structures that deliver results at scale. Building and maintaining great relationships across the nonprofit, private, and public sectors is critical.? The ideal candidate has a bias for action, is comfortable launching new program features quickly, and has demonstrated experience in continuously improving programs. Critical Job Functions: • Develop and deliver scalable strategies to increase household move-in rates and the rate at which nonprofits use Housing Connector inventory., • Lead Orlando Metro community partner recruitment, onboarding, retention, and technical assistance., • Engage with the nonprofit community across Orlando Metro area to drive adoption and use of Housing Connector through trainings, communication, and user groups., • Strengthen local communication channels and content to nonprofits with ongoing information about the value of Housing Connector., • Engage with key partners in private, public, and nonprofit sectors to coordinate strategies designed to lessen the barriers when accessing housing., • Continuously seek opportunities to remove friction and improve the customer experience of both nonprofits and housing providers as they use Housing Connector., • Working across the organization, develop policies and streamline processes to increase customer satisfaction. Requirements: Skills and Qualifications: The ideal candidate loves to build relationships, is extremely organized, and has experience managing projects with complex stakeholder networks. You will utilize your attention to detail, your experience in program management, and your excellent communication skills to ensure high quality results. • 3–5 years of experience in program or project management, preferably in complex environments with multiple stakeholders., • Proven ability to build and maintain relationships across public, private, and nonprofit sectors, with experience in community engagement and/or social impact initiatives., • Strong organizational skills with high attention to detail, managing multiple projects, competing priorities, and stakeholders simultaneously., • Excellent communication skills, including experience facilitating trainings and engaging diverse audiences., • Experience improving operational processes and delivering a customer-centric experience., • Data-driven approach to measuring outcomes and driving continuous improvement., • Adaptable and proactive in fast-paced, ever-changing environments, with a bias for action and problem-solving., • Knowledge or understanding of the local nonprofit community, homelessness service providers, and/or innovative solutions in housing., • Experience in affordable housing, homelessness services, or related fields., • Knowledge of the Orlando Metro community and local nonprofit landscape., • Familiarity with CRM tools (e.g., Salesforce). At Housing Connector, we prioritize internal and market equity. The salary for this position ranges from $71,000 to $81,000 annually and includes eligibility for company benefits. Salary will be determined based on the candidate's skills and experience. Our comprehensive benefits package includes: • Comprehensive Health Coverage – Medical, dental, and vision plans to support your well-being., • Generous Paid Time Off – Enjoy ample PTO, plus dedicated Community Service Leave to give back., • Extensive Holiday Schedule – A robust holiday calendar so you can recharge and spend time with loved ones., • Paid Parental Leave – Supportive leave options for growing families., • Employee Assistance Program (EAP) – Access to resources for personal and family support., • Life Insurance – Financial security for you and your family., • Flexible Spending Accounts (FSA, DCRA) – Options for health and dependent care expenses., • 401(k) with 6% Employer Match – Invest in your future with a company-matched retirement plan.

Job Description We’re seeking a dynamic, experienced Regional Manager to oversee a portfolio of diverse communities, including affordable, conventional, and student housing. At Wendover, you’ll lead with care, develop high-performing teams, and deliver exceptional outcomes for our residents, associates, and stakeholders, leading the way with our Wendover values and standards. Your Impact – In Partnership with the Head of Asset Management As a proactive leader who thrives in a fast-paced, people-centered environment, you bring strong business acumen, excellent communication skills, and a collaborative spirit. You’re passionate about building inclusive, high-performing teams—and you lead with ownership, integrity, and heart. Your Responsibilities as a Wendover Regional Manager Team Leadership • Recruit, lead, and retain service-driven, results-oriented community teams, • Deliver frequent coaching, feedback, and mentorship that drives growth and accountability, • Conduct consistent performance reviews with clarity, fairness, and alignment to Wendover’s culture, • Foster a shared responsibility environment where diverse voices and collaboration thrive Financial & Business Management • Drive full financial performance of your portfolio, • Lead budgeting, forecasting, and capital planning processes, • Monitor financial results, analyze variances, and implement cost-saving strategies, • Champion operational efficiencies and process improvements across communities Property & Asset Oversight • Conduct regular site inspections and ensure adherence to company standards, • Oversee maintenance, make-ready, and preventative maintenance programs, • Ensure forward-looking occupancy, leasing, and turnover strategies are in place, • Audit lease files, vendor contracts, and compliance documents regularly Resident Experience & Service Excellence • Ensure outstanding customer service to residents, vendors, investors, and partners, • Support timely responses to resident requests and oversee resolution of service issues, • Champion community-wide programs and events that reflect Wendover’s mission Safety, Compliance & Risk Management • Ensure full compliance with all safety, regulatory, and Fair Housing requirements, • Maintain accurate documentation, inspection readiness, and risk mitigation protocols What You Bring • Bachelor’s degree required; degree in Business, Management, or related field preferred, • Property management designation strongly preferred (CAM, CAPS, or CPM), • Minimum 3 years of multi-site leadership experience in property management, • Strong LIHTC (Low-Income Housing Tax Credit) knowledge required, • Proven ability to manage budgets, occupancy, compliance, and vendor relationships, • Proficient in Microsoft Office, property management software, and social media platforms, • Strong interpersonal and presentation skills with a polished, professional presence, • Highly organized with strong time management abilities, • A service-first mindset and the ability to collaborate across departments, • A strong sense of pride in your work and a heart for service, • A keen eye for detail and a proactive mindset toward compliance, safety and presentation Working Conditions & Expectations · Frequent interaction with residents, teammates, vendors, and prospects in-person, by phone, and via email or text · Position requires walking the property regularly, entering units, and supporting team members across the leasing office and community spaces · May involve lifting marketing materials or light office supplies (up to 25 lbs.) · Dress code is professional and consistent with Wendover’s polished, approachable brand · Must maintain confidentiality, discretion, and professionalism at all times Compensation includes competitive base pay and performance-based bonuses! If you’re ready to bring energy, integrity, and care to a team that’s building something meaningful, we’d love to hear from you. Benefits About Wendover. Who We Are. Wendover Management, LLC is the property management arm of Wendover Housing Partners, specializing in the development, financing, and management of multifamily communities for students, families, and seniors. As a leading provider of affordable and workforce housing across the Southeast, our diverse and growing portfolio reflects our commitment to creating high-quality, inclusive housing opportunities in communities of all backgrounds. With rapid growth underway, we’re looking for passionate, talented individuals to join our team and help us continue building communities that make a difference. Work With Us. At Wendover, our Employee Value Proposition reflects a deep commitment to purpose-driven careers, personal growth, and meaningful impact. We go beyond competitive pay to offer a supportive, values-based environment where associates thrive. • Purpose in Every Role – Our work strengthens communities and changes lives. Every task contributes to a greater mission, offering a strong sense of meaning and fulfillment., • Real Career Growth – Wendover is more than a workplace—it’s a place to build a career. With leadership development and advancement opportunities, we support your long-term success., • Integrity You Can Count On – We lead with trust, consistency, and accountability. Our culture creates psychological safety and builds strong, authentic relationships., • Driven & Resilient Culture – Challenges fuel our innovation. We maintain momentum through teamwork, support, and perseverance, empowering associates to grow and succeed. Wendover Life+ | Total Rewards Designed for You At Wendover, we believe in supporting the whole you—professionally, personally, and purposefully. That’s why we offer Wendover Life+, our comprehensive total rewards package designed to help you thrive at work and in life. In addition to competitive pay and a supportive work environment, our team members enjoy a robust selection of benefits that promote well-being, security, and growth. Wendover Life+ Benefits Include: Health & Wellness · Medical Insurance · Dental & Vision Insurance · Health Savings Account (HSA) for HDHP plans · Flexible Spending Accounts (FSA) · Long-Term Disability · Life Insurance · Employee Assistance Program (EAP) for mental and emotional well-being Time to Recharge · Generous Paid Time Off (PTO) · Paid Holidays · Additional time off for community engagement or personal development Financial & Lifestyle Perks · 401(k) Retirement Plan with 100% company match up to 3% of your salary · Rent Discounts at select Wendover communities · Ongoing Learning & Tuition Reimbursement · Opportunities for Career Advancement and Leadership Growth Wendover Life+ is more than a benefits program—it’s our commitment to helping you flourish both inside and outside of work. We continually assess and enhance our offerings to meet your evolving needs, because when you thrive, our communities thrive. At Wendover, your work creates more than housing—it builds hope, belonging, and opportunity. Join us, and find not just a career, but a calling. To learn more, please visit Wendover Management, LLC is an Equal Opportunity Employer and a Drug Free Workplace. Employment offers are contingent upon a successful background/credit check.

Job DescriptionDescription:Job description LICENSED COMMUNITY ASSOCIATION MANAGER NEEDED FOR HOA PORTFOLIO Empire Management Group is a fast-growing, full-service community association management firm providing complete support to Florida Homeowners and Condominium Associations with a focus on developers. Empire has been serving Florida for over 25 years. We are an exciting, vibrant team. Empire has a great reputation within the industry and its clients. Position Summary The Community Association Manager is accountable for managing an assigned portfolio of communities to provide an agreed scope of services and achieve targeted service and financial goals. Position Functions Teamwork– Demonstrate a commitment to Empire and team goals. Complete tasks in a timely and effective manner. Participate in process improvement teams as needed. Communication- Identify and communicate key messages to association board members, homeowners, customer care representatives, vendors, and others. Maintain property fact sheets. Coordinate and attend board/Membership meetings. Architectural Requests- Review applications for compliance-based on association restrictions and forward applications to appropriate board/committee with a recommendation. Facilities Management and Maintenance- Establish and maintain agreed standards for operations and maintenance. Procure and manage service providers. Scheduling and conduct community and common area inspections. Provide a complete, timely, and effective covenant enforcement service. Vendor Management- Conduct effective vendor bidding processes (bidding, hiring, monitoring) that demonstrate professional contract management practices. Customer Service- Ensure the timely, efficient, customer-oriented handling and resolution of each inquiry, request, dispute, or complaint (via telephone, e-mail, and face to face) by establishing needs, investigating problems, implementing agreed solutions, and documenting as appropriate. Safety and Security- Contribute to safety and security for each community by developing and implementing emergency and/or disaster preparedness plans, monitoring gate access controls, and identifying other safety issues and unsafe conditions during property inspections. Special Projects– Effectively manage the on-time, on-budget completion of special projects that meet agreed objectives. Knowledge and Skills Working knowledge of federal and state laws governing the operation of community associations. Good working knowledge of the community’s governing document and rules. Excellent people skills and proven ability to maintain working relationships with developers, boards, homeowners, vendors, and fellow employees. Superior communication, and networking ability. Strong speaking and writing skills, with the ability to communicate effectively on a variety of levels. Strong organizational and conflict resolution skills. Computer skills in Windows Suite and Community Association Software. Requirements: Minimum Qualifications 2+ years of experience within the community association industry within managing portfolios required. Developer Experience Required Must have a valid driver’s license and current vehicle liability insurance. Valid Florida Community Association Manager License Must be able to attend board meetings in the evenings and respond to after-hours emergencies as necessary. Please complete the survey in the link below to be considered Job Type: Full-time Pay: $60,000.00 - $70,000.00 per year Benefits: • 401(k), • Dental insurance, • Health insurance, • Life insurance, • Paid time off

Job Description Join Wendover as a Community Manager – Support a thriving community. Shape exceptional experiences. At Wendover Management, we build more than affordable communities—we cultivate places where people and potential flourish. As part of our Wendover Life+ commitment, we strive to provide more than just housing. We offer care, connection, and opportunities to grow—for both our residents and our team. We're looking for a Community Manager in the Greater Orlando Area/ Central Florida with passion, leadership excellence, and a service-first mindset to lead one of our affordable housing communities in Florida. If you’re energized by the idea of making an impact in residents’ daily lives while managing the full operational heartbeat of a community, we want to meet you. The ideal candidate thrives in a collaborative environment, values teamwork, and enjoys working with a diverse and vibrant community of residents and colleagues. If you’re ready to be the face of a community where lifestyle and service go hand-in-hand, we’d love to meet you. What You’ll Do As a Community Manager, you’ll act as the site-level CEO—overseeing property performance, leading your team, and ensuring a high-quality living experience for our residents. You’ll create a welcoming environment that reflects the best of Wendover’s care-first culture. Team Leadership • Lead, coach, and mentor your leasing and maintenance teams to achieve site goals, • Conduct regular performance check-ins and annual reviews with clarity and purpose, • Partner in the development of annual budgets and manage daily financials, • Monitor and control operating expenses and recommend efficiency opportunities, • Oversee work schedules, preventative maintenance programs, and vendor coordination, • Ensure timely completion of service requests and high-quality repairs, • Develop and maintain strong relationships with third-party vendors, • Manage service contracts, vendor performance, and ensure timely project execution, • Deliver outstanding customer service to residents, vendors, and stakeholders, • Ensure timely, empathetic response to all service requests and inquiries, • Ensure full compliance with company policies and LIHTC regulations, • Keep resident files, applications, and documentation audit-ready, • Execute local marketing strategies to drive qualified traffic and increase occupancy What You Bring to the Team • Bachelor’s degree preferred, • 1+ year of experience managing a LIHTC (Low-Income Housing Tax Credit) property, • CAM, CAPS, or CPM designation preferred, • Deep understanding of affordable housing compliance and operations, • Experience managing budgets, teams, and resident concerns in real-time, • Proficiency in Microsoft Office, property management software, and social media, • Strong communication, time management, and problem-solving skills, • Natural relationship-builder with the ability to connect with diverse residents and teammates, • Highly organized, adaptable, and comfortable managing multiple priorities in a fast-paced setting, • Professional appearance and a polished, customer-first demeanor, • Confidence, adaptability, and a passion for purpose-driven work, • A mindset of care, curiosity, and continuous improvement About the Working Environment You’ll work in a professionally managed on-site office, leading a team and engaging directly with residents. This full-time position may require occasional evenings or weekends and may exceed 40 hours per week depending on operational needs. Confidentiality, adaptability, and professionalism are a must. Benefits Compensation includes base pay plus performance-based bonuses. If you’re ready to bring energy, integrity, and care to a team that’s building something meaningful, we’d love to hear from you. About Wendover. Who We Are. Wendover Management, LLC is the property management arm of Wendover Housing Partners, specializing in the development, financing, and management of multifamily communities for students, families, and seniors. As a leading provider of affordable and workforce housing across the Southeast, our diverse and growing portfolio reflects our commitment to creating high-quality, inclusive housing opportunities in communities of all backgrounds. With rapid growth underway, we’re looking for passionate, talented individuals to join our team and help us continue building communities that make a difference. Work With Us. At Wendover, our Employee Value Proposition reflects a deep commitment to purpose-driven careers, personal growth, and meaningful impact. We go beyond competitive pay to offer a supportive, values-based environment where associates thrive. • Purpose in Every Role – Our work strengthens communities and changes lives. Every task contributes to a greater mission, offering a strong sense of meaning and fulfillment., • Real Career Growth – Wendover is more than a workplace—it’s a place to build a career. With leadership development and advancement opportunities, we support your long-term success., • Integrity You Can Count On – We lead with trust, consistency, and accountability. Our culture creates psychological safety and builds strong, authentic relationships., • Driven & Resilient Culture – Challenges fuel our innovation. We maintain momentum through teamwork, support, and perseverance, empowering associates to grow and succeed. Wendover Life+ | Total Rewards Designed for You At Wendover, we believe in supporting the whole you—professionally, personally, and purposefully. That’s why we offer Wendover Life+, our comprehensive total rewards package designed to help you thrive at work – and in life. In addition to competitive pay and a supportive work environment, our team members enjoy a robust selection of benefits that promote well-being, security, and growth. Wendover Life+ Benefits Include: Health & Wellness • Medical Insurance: Wendover covers 90% of the associate-only premium up to a select plan level, • Dental & Vision Insurance, • Health Savings Account (HSA) for HDHP plans, • Flexible Spending Accounts (FSA), • Short-Term & Long-Term Disability, • Life Insurance, • Generous Paid Time Off (PTO), • Paid Holidays, • 401(k) Retirement Plan with 100% company match up to 3% of your salary, • Rent Discounts at select Wendover communities, • Ongoing Learning & Tuition Reimbursement, • Opportunities for Career Advancement and Leadership Growth Wendover Life+ is more than a benefits program—it’s our commitment to helping you flourish both inside and outside of work. We continually assess and enhance our offerings to meet your evolving needs, because when you thrive, our communities thrive. At Wendover, your work creates more than housing—it builds hope, belonging, and opportunity. Join us, and find not just a career, but a calling. To learn more, please visit Wendover Management, LLC is an Equal Opportunity Employer and a Drug Free Workplace. Employment offers are contingent upon a successful background/credit check and drug screening.