Senior customer success manager jobs in Passaic, New Jersey - Page 2Create job alerts

ResponsibilitiesCollect customer requirements and pain points necessary to make recommendations that can help customers achieve their desired organizational goalsDemo Autodesk solutions and technology to generate interest and promote product adoption; share key insights with account team members to

The Customer Senior Manager will support the sales of our specialty care, population health, and customer service assets into health care service offerings that offer the best customer value in the market. This work includes: • Supporting Mount Sinai Solution’s go-to-market strategy �

What You’ll Do:Manage and mentor a lean, high-performing Customer Marketing teamCollaborate with Product Marketing, Sales, and Customer Success to identify reference opportunities and create customer-ready assetsOrchestrate end-to-end production of customer case studies, videos, and quotes—inclu

Social TitleSenior Customer Success Manager Social DescriptionWe're on a mission to make people work simpler, more productive and enjoyable! Join monday. The Customer Success Team is the trusted advisor for building relationships, driving product adoption, and empowering teams to fulfill their goals

What You’ll DoDrive Adoption, Usage and ResultsBuild deep, trusted relationships with the full range of bank users (sales, product and technical teams)Train, onboard, and coach frontline bankers to use Codat’s Insights solutions as part of their daily client workflowEnsure users understand the s

We are seeking a highly motivated, detail-oriented Senior Product Manager to join our Product team. Current Success Academies Employees:Please apply through the Internal Job Board via Greenhouse. Success Academy offers a full benefits program and opportunities for professional growth.

Track customer health and engagement using Customer Success platforms (Gainsight); own health scores and customer journey playbooks. Experience with Customer Success tools (Gainsight) and managing global or regional strategic accounts. What you’ll bring:7+ years in IT with focus on Data Engineerin

Own net dollar retention and case growth across your strategic book of businessBecome a trusted advisor to executive and practice group leaders, leveraging deep Fortune 500 workflow expertise to shape eDiscovery and GAI strategy and tie Everlaw to top corporate initiativesConfidently position and de

No matter where you are or how you express yourself, it’s always the fastest way to share a moment! We’re looking for a Senior Manager, Client Partner to join Snap Inc! As a senior leader you will manage a team of Client Partners across the function. What you’ll do:Have command of and be

The role you'll play:The Senior Manager of Account Management will contribute to the development of a world-class Customer Success team that ensures customers achieve their desired outcomes through the adoption of CB Insights’ software & services. You will lead a team of Customer Success Managers

Your main goal will be to establish strong relationships with our customers in a scalable way, ensuring they successfully adopt n8n and are in a position to grow with us year after year. To do so, you'll combine hands-on customer work with building scalable processes and automations that help us del

The Manager, Customer Operations (Customer success) handles contract performance post-delivery by executing a success plan and supporting the customer-facing account team. The role focuses on ensuring customer satisfaction through proactive analysis, operational insights, and delivery of support com

Customer Success Manager At Heidi Health. As a Customer Success Manager at Heidi Health, you'll be the bridge between technology and care - helping hospitals, clinics, and clinicians across Germany adopt and love Heidi. Own customer outcomes: Be the strategic partner for a portfolio of Heidi's custo

Account Manager - Customer Success. Act as a customer advocate when an issue arises with a client to help driving the right people to optimize the customer experience. College Degree with proven academic success or equivalent Military Experience and 2+ years of B2B sales or account management experi

As an Enterprise Customer Success Manager, you'll play a critical role in guiding our clients through their journey with Harvey, and help define the future of work at top enterprises and leading Law Firms. Customer Health Monitoring: Use analytics and feedback to maintain customer satisfaction, ensu

Collaborate on account plans and reviews with Account Managers, Managing Directors, and Customer Success Managers to identify opportunities to increase customer value. Collaborate with Customer Success leadership and teams to build, execute, and refine the Customer Success roadmap. In this role, you

Senior Customer Success Manager. Build proactive success plans and goals with and for the customer to help them meet and exceed data & AI transformation and upskilling goals. At least 2-3 years in the consulting or customer success domains is of top focus.

Join a dynamic team as a Customer Success Manager, fostering client relationships and ensuring satisfaction in the LED lighting industry. And we need a meticulous, proactive and resourceful full-time Customer Success Manager to join our team in East Rutherford, NJ. Oversee daily customer service ope

Customer Success Managers at MarqVision are self-motivated and proactive, they are relationship builders, people persons, and have experience managing multiple stakeholders. Serve as the trusted point of contact for MarqVision customers throughout the lifecycle, beginning from the point of sale and

As a Senior Customer Success Partner, Enterprise at CreatorIQ, you will be the strategic advisor to a portfolio of high-value enterprise customers, helping them achieve meaningful outcomes through their influencer marketing programs. Senior Customer Success Partner, Enterprise. Drive platform adopti

PermitFlow is seeking a Customer Success Manager to support our midmarket customer base. Reporting directly to the VP, Customer Success, you'll be responsible for driving value across your customer base from onboarding through renewal. This role requires a proactive team player who thrives in ambigu

Bill Pay Specialist Customer Success Managers own the activation and growth of clients leveraging Ramp's Bill Pay tool. Directly own a book of micro-SMB and SMB customers through 1:1 onboarding, while supporting peers in deploying Bill Pay successfully. Minimum 5 years of experience in customer succ

Customer Success Manager (CSM) for Certiport. Develop and oversee structured success plans that support customers at each phase of their journey. Serve as the main point of contact post-sale, facilitating onboarding and implementation while ensuring customers are positioned for success throughout th

Notion Customer Success Manager. Innovate and iterate on Customer Success programs to retain and grow customers while mitigating churn or contraction. Co-build customer success plans to help every customer achieve desired objectives.

We're looking for a proactive, detail-oriented Account Manager to help clients successfully manage onboarding and ongoing usage of our AI-powered prevailing wage platform. Manage key activities, including coordinating payroll documentation collection from subcontractors to ensure successful audits.

Our success is driven by the success of our customers, and we're looking for a new Customer Success Manager passionate about supporting our customers in realizing their climate goals. Customer Success Manager - NYC. Collaborating and working in tandem with the Sales and Product team to orchestrate t

Financial Services - Customer Tax Operations and Reporting - Senior Manager. We offer the specialization in assisting clients with mission-critical operational tax issues and customer reporting issues. Skills and Attributes for Success.

Customer Success, Account Management, Consulting, or other customer-facing roles. We're looking for a Customer Success Manager who thrives at the intersection of relationships, problem-solving, and technology. You'll guide customers from onboarding through long-term success translating technical ca

Get to know the team: Does joining a team of trusted advisors who put the customer at the center of everything they do interest you? The SS&C Intralinks Customer Success Team ensures our customers launch successfully, adopt into their organization, and achieve the results and value they want. This t

We're looking for a driven, relationship-focused Customer Success Manager to join the Client Services team. Customer Success or Account Management or Media Planning within the AdTech or Digital Media space. You'll be responsible for turning Tier 2 and Tier 3 accounts into stable, long-term partnersh

B2B customer success, or customer-facing experience working with accounts of various sizes. Tech CSMs work across multiple customer motions, applying deep product knowledge and success strategies, whether in 1:1 engagements for high-impact goals or by running 1:many programs to influence target segm

The Customer Success Manager (CSM) owns the end-to-end customer relationship after sale. Customer Success, Account Management, or a similar customer-facing role. Represent the company to customers and act as the voice of the customer internally.

We are looking for a detail-oriented, client service focused Customer Success Manager with advertising experience that will work hand in hand with product and business development. The Customer Success Manager will be a crucial member of a growing team that will support Twitch in meeting its objecti

Reporting into the Customer Success & Delivery Leadership Team, the Onboarding Customer Success Manager is responsible for onboarding and implementing Brightmine products across the portfolio for both new and existing customers. You will work closely with New Business, Customer Growth, and other Cus

As a Customer Success Manager (CSM) you will play a pivotal role in ensuring customer satisfaction and driving long‑term success. Senior Customer Success Manager II, Prepared by Axon. Assist in refining and implementing the customer success strategy, tailoring….

Be the first member of the Customer Success team and help define how we support customers. We just hired our first Customer Success Manager in January and are now growing the team with our second CSM! This is a foundational role on our team. Partner with the Customer Success & Solutions Lead to iter

EliseAI is seeking a Scaled Customer Success Manager to scale and optimize customer engagement through technology and data-driven strategies. Scaled Customer Success Manager. SaaS Customer Success role, ideally with a focus on managing a high volume of accounts.

You'll join the founding team as our first Customer Success Manager and be the primary point of contact for our law firm customers. Following an excellent seed round and rapid customer adoption, we're expanding our customer success team to keep up with demand. Beyond supporting customers, you'll hel

Job Title: Customer Success Manager. Customer Feedback: Gather customer feedback and provide insights to the team to help improve products, services, and overall customer experience. We are seeking Customer Success Managers to join our team and collaborate closely with our clients, analysts, sales,

You have at least two years of experience in customer success or a similar customer-facing role in B2B SaaS, supporting the onboarding and adoption of technically complex products. You'll work closely with a small group of experienced Customer Success Managers and partner with Sales and Product to s

We're hiring a versatile Customer Success Manager to be a strategic partner to some of the most innovative and fast-growing retail brands. Account Management, Customer Success, Implementation, Solutions, or similar). Deeply understand each customer's goals, workflows, and success criteria to deliver

You genuinely care about customer success and build trust quickly through honesty and follow-through. Account management: You'll manage a portfolio of key customers to ensure they are successful. Sales, Customer Success or Account Management.

Demonstrated success in managing a portfolio. Success in this mission depends on strong cultural alignment, a fast ramp-up, and ongoing collaboration. Our mission is to unlock value for every customer.

We are looking for a Customer Success Manager to own the customer experience end-to-end, from onboarding and implementation through ongoing support, adoption, and value realization. You will work closely with Product, Engineering, Sales, and Solutions to ensure customers are successful and that feed

Customer Success Manager - SellSide (MVPD/CTV/SSP/Measurement) - Remote. Manage existing customer relationships by guiding successful execution of data services and advertising campaigns. You will report to Experian's Senior Sales Director.

Join our Customer Success team, where you will focus on driving SaaS revenue growth through proactive customer engagement. Customer Success Representative. Your strategic guidance and deep product knowledge will be essential in helping customers unlock new value of our product and set them up for su

As a Customer Success Manager, you'll be at the forefront of supporting restaurants to make more informed decisions. Beyond your day-to-day, you'll be the voice of our customers internally, giving you the opportunity to influence product direction and company strategy. Proven success working with am