Service desk jobs in Rochester, New York - Page 2Create job alerts

Job DescriptionBenefits: • Flexible schedule, • Opportunity for advancement Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you. Job Responsibilities • Perform a wide range of technical tasks including but not limited to:, • OS installations, hardware diagnostics, and software setup, • Structured cabling (including drilling, running, and dressing cables), • Telecom work (punch-downs, demarc extensions, etc.), • Work independently across various environments: retail, medical, restaurant, and corporate, • Maintain a high standard of professionalism with clients, • Be on call and ready to respond to service requests within your territoryPreferred Skills & Experience, • PC and printer troubleshooting experience (a strong plus), • At least 1 year of I.T. or Telecom experience, and one of the following:, • A+ Certification, • Network+ Certification, • OR 5+ years verifiable field experience in I.T./TelecomRequired Equipment & Qualifications, • Reliable personal vehicle (Public transportation not accepted), • Valid drivers license, • Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers)., • Laptop with Ethernet port, • Smartphone with mobile hotspot, • Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage., • Punctual, courteous, and presentableCompensation & Perks, • Paid hourly while on site, • 1099 contractor position, • Travel pay included (based on time travel; approx. 80-mile radius from home), • App-based tracking for job time and travel, • Exposure to new and exciting technologies and clients, • Opportunity to expand your skills and industry knowledgeAbout AMG Tech Support AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected. Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive.

Job Description Responsibilities Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as an In Suite Assistant, you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes Shift differential offered for evenings (hours worked after 5:00pm) and weekends You Will: • Support MRI Technologists and Radiologists to promote patient safety and efficient workflows, • Comply with all HIPAA guidelines, confidentiality guidelines, and safety guidelines for a laboratory/clinical environment., • Assist in coil positioning, MRI safety screening, patient observation, and procedure prep, • Collect and document accurate patient medical histories and record them in the EMR, • Maintain a clean and safe MRI control room and decontaminate coils, equipment, and exam rooms, • Greet and guide patients through the MRI process, putting them at ease and answering questions, • Administer oral contrast under the technologist direction and provide instructions as needed, • Support technologists with coil setup, suite cleanup, and supply stocking, • Help screen patients and verify exam documentation, • Assist with positioning patients, gowning, removing IVs, and providing discharge instructions, • Collaborate with the MRI Steering Technologist and site leadership to ensure smooth operations, • Communicate delays and schedule changes to the front desk and team, • Attend required trainings, meetings, and quality control activities You Are: • Passionate about patient care and committed to providing excellent service, • Organized, proactive, and comfortable in a fast-paced imaging environment, • A clear communicator with strong interpersonal skills, • Detail-oriented and skilled in managing multiple clinical and administrative tasks, • Able to maintain a calm, professional demeanor—even under pressure To Ensure Success In This Role, You Must Have: • High school diploma or equivalent, • Completion of an approved MRI Technologist Assistant program, including clinical hands-on training, • Valid Basic Life Support (BLS) certification required, • At least one year of experience in a healthcare or medical setting, • Strong computer and time management skills, • Certified Nursing Assistant (CNA) or Medical Assistant (MA) designation (preferred) Why Choose Us: • Competitive Pay & Benefits: Enjoy comprehensive medical, dental, and vision plans, matching 401(k), and paid time off., • Professional Growth: Access training programs, certifications, and career advancement opportunities., • Cutting-Edge Technology: Work with state-of-the-art equipment to deliver the best care possible., • Community Impact: Be part of a company that values making a difference in patients’ lives every day.

Job Description Job Title: Accounts Receivable Analyst Department: Finance Reports to: Controller Worker category: Full-time Job Summary: We are seeking an experienced and proactive Accounts Receivable Analyst to oversee and improve our AR collections process across a dynamic client base of law firms and corporate legal departments. This individual will manage the full accounts receivable lifecycle—including invoicing, collections, and reconciliation—while building strong relationships with clients and internal stakeholders. The ideal candidate is analytical, solutions-oriented, and comfortable communicating directly with clients to resolve payment delays and disputes. Key Responsibilities: Client Invoicing & Payment Application • Prepare and send accurate client invoices and statements (paper and electronic) in a timely manner, • Set up new clients and maintain billing records in NetSuite, • Apply and post payments (check, ACH, EFT, credit card) in NetSuite, • Monitor aging reports and proactively follow up on outstanding balances, • Make direct collection calls and email follow-ups to reduce DSO and bad debt, • Resolve client disputes related to sales tax, invoice errors, and service documentation, • Escalate high-risk accounts to Sales or executive leadership with recommended actions, • Partner with Sales, Legal Operations, and Client Services teams to understand client nuances and invoicing requirements, • Track and report on COD job payments and other non-standard payment terms, • Prepare monthly AR and DSO reports with insights on trends, risks, and opportunities, • Support month-end close activities, general ledger reconciliations, and prepaid allocations, • Review American Express and Verisma postage accounts for reconciliation, • Review and process employee expense reports as needed Qualifications Skills and Competencies: • Confident and professional communicator, comfortable interacting with attorneys and law firm finance teams, • Results-driven and persistent in follow-up, with a focus on reducing aging receivables, • Ability to navigate complex client billing structures (split invoices, retainer balances, third-party billing), • Strong Excel skills, including pivot tables, v-lookups, and reconciliation techniques, • Detail-oriented with the ability to manage multiple priorities and deadlines Education and Experience: • Bachelor’s degree in Accounting, Finance, or Business required, • 3+ years of accounts receivable, collections, or client billing experience in a B2B services environment, • Experience with legal services, eDiscovery, or professional services clients preferred, • Experience with NetSuite or other ERP systems strongly preferred Work Environment and Physical Requirements: • This is a remote-eligible role with the expectation of core working hours aligned to Eastern Time, • There may be occasional requirements to work onsite at Avalon’s offices in Rochester, NY; Cleveland, OH; or New York City, depending on business needs., • Prolonged periods sitting at a desk and working on a computer, • Frequent communication via phone, email, and virtual meetings

Job DescriptionDescription: Are you a skilled surveyor with a passion for precision and a knack for problem-solving? Fisher Associates is seeking a dynamic Project Surveyor to join our team! In this role, you’ll be at the heart of our projects, ensuring that our land surveying services are not only accurate but also aligned with our high standards. You’ll play a vital role in bridging the gap between different disciplines within our project teams, ensuring that every project runs smoothly from start to finish. If you’re ready to make a big impact on exciting and diverse projects, we want to hear from you! Who We Are: Fisher Associates, P.E., L.S., L.A., D.P.C. is a consulting engineering and professional services firm serving the Transportation, Land Development and Energy market sectors. Our comprehensive services include landscape architecture, planning, engineering, environmental, survey, GIS and construction representation. We are headquartered in Rochester NY, with eight offices throughout NY, PA and TX. Why a Career with Fisher Associates? • Be Heard, Be Valued: Our leadership team is accessible and welcomes your feedback and ideas., • There is No “I” in Team: Every team member matters and contributes to our success by owning their role on the team. Contribute your creative ideas and expertise to our exceptional groups., • Transparency Matters: We keep you informed with frequent communications and quarterly financial reviews., • Long-Term Client Relationships: Our goal is to build long-lasting client relationships while delivering high-quality solutions., • Community Service: We are passionate about giving back and creating a legacy of service that improves equity, access, dignity and joy for members of our diverse communities., • Work on Local Projects: Experience the positive change you create in our own community., • Diverse Project Opportunities: The diverse comprehensive services we offer translate into challenging and engaging learning & growth opportunities., • Growth is Your Journey: Advance your career with clearly defined career paths, tuition assistance and ongoing training to support your professional goals. Actual compensation may vary based on relevant experience, qualifications/education, and other factors. The salary range is not necessarily reflective of the actual total compensation that may be earned nor promises any specific pay for any specific employee. Salary range excludes monetary value of benefits. The primary function of this role is responsible for, but not limited to, the following: • Supervises survey technicians, field crews, and CADD technicians on the project team., • Performs routine and complex survey calculations and control adjustments., • Performs, assigns, or assists with records research., • Performs, assigns, or assists with CADD drafting assignments., • Analyzes boundary evidence and parcel/ROW records to determine property boundaries and Rights of Way., • Determines and documents property boundaries, easements, and land ownership details to ensure compliance with legal regulations., • Creates detailed topographic maps and surveys to provide essential data for project planning and design., • Maintains positive client relationships, understanding project requirements, and facilitating all deliverables to ensure an outstanding customer experience using Clientship Philosophy., • Provides QA/QC on survey work completed for all sectors., • Associate or Bachelor's degree in surveying, geomatics, civil engineering, or a related field., • Experience in surveying software and equipment, including AutoCAD, GPS, total stations, and data collectors., • Previous experience in land surveying, • Must be knowledgeable in all aspects of Land Surveying, including boundary determinations, control adjustments, topographic surveying/mapping, NYSDOT Standards and Procedures, and ALTA requirements., • Proficiency in AutoCAD Civil 3D and MicroStation preferred., • Exhibit behaviors that align with the Fisher Values: Aspire to Excellence, Teamwork and Respect, Owning our Results and Empowered Employees., • Aspire to excellence, consistently seek to improve, and demonstrate high-quality work at all levels., • Team player: collaborate effectively at all levels; treat coworkers, clients, and vendors with respect in all interactions; seek to listen effectively, understand others, and build trust., • Own and accept responsibility for results., • Honest, transparent, and trustworthy. Ability to identify and handle priority and/or sensitive issues with discretion and a commitment to confidentiality., • Proactive, results-oriented, self-motivated, and eager to learn., • Strong critical thinking and problem-solving skills., • Ability to consistently demonstrate sound judgement., • Excellent organizational, project management and time management skills, • Ability to work in a fast-paced environment and manage multiple tasks simultaneously., • Strong attention to detail., • Exhibit flexibility with assignments, workflow, or project changes., • Listen and respond to feedback in a positive manner. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Ability to stand and walk for long periods of time and distance., • Prolonged periods sitting at a desk and working on a computer., • Must be able to lift up to 50 pounds at a time., • Traveling on an occasional basis to project sites located throughout New York, • Must be able to access and navigate construction sites and job areas, • Ability to transverse uneven grounds Fisher Associates does not discriminate in hiring or employment on the basis of age, race, creed, color, national origin (including ancestry), religion, gender or sex, sexual orientation (including transgender status, gender identity or expression), pregnancy (including childbirth, lactation, and related medical conditions), disability, reproductive health decision making (including, but not limited to, the decision to use or access a particular drug, device, or medical service), marital status, partnership status, caregiver status, domestic violence victim status, familial status, military status, unemployment status, genetic information (including genetic characteristics), citizenship or immigration status, or any other protected status under federal, state, or local laws.

Job Description Job Title: Part-Time Office Assistant Location: Pittsford, NY Company: Confidential Hours: 15-20 hours per week (Flexible hours with potential for increased hours in the future) About Us: We are a well-established, multi-generational commercial real estate company based in Pittsford, NY, with decades of experience in the industry. Our legacy of excellence, integrity, and client-focused service has helped us build long-standing relationships – and by staying true to these values, we’ve sustained strategic growth, expanded our portfolio, and set a foundation that has attributed to our ongoing success. We pride ourselves on maintaining a family-oriented atmosphere where everyone’s contributions matter. As we expand, we are seeking a Part-Time Office Assistant to join our team to support our ongoing success. Position Overview: As a key member of our team, the Office Assistant will help manage day-to-day operations, including vendor coordination, office tasks, and more. This role offers an exciting opportunity to work in a small, close-knit office environment with a well-established commercial real estate company. If you are a proactive, detail-oriented professional and you want to contribute to a company that values its history and its people, this position is for you. Key Responsibilities: • Tenant and Vendor Communication: Assist with handling phone calls and emails from tenants, vendors, and service providers, providing top-tier customer service and addressing inquiries., • Document Management: Draft, format, and distribute tenant notices, lease abstracts, service agreements, and other property-related documents., • Maintenance Coordination: Follow up on work orders and coordinate with maintenance teams for efficient service delivery., • File Management: Maintain both electronic and physical files for leases, contracts, and other important property documents., • Administrative Support: Assist other administrative staff as needed with office tasks such as filing, organizing, and general support. Desired Skills and Qualifications: • Commercial real estate experience is preferred., • Excellent communication skills (written and verbal) for interacting with tenants, vendors, and internal teams., • Strong organizational skills and attention to detail, with the ability to manage multiple tasks at once., • Comfortable working in a small office environment, adapting to a variety of tasks., • Strong problem-solving abilities and the capacity to work independently., • Ability to maintain confidentiality and manage sensitive information with discretion., • Reliable transportation for commuting to the office., • A positive, proactive attitude and works well in a environment., • Proficiency with all Microsoft office products. Why Join Us? • Flexible Hours: We understand the importance of work-life balance, offering flexible scheduling with 15-20 hours per week to start., • Room for Growth: As a well-established company, we offer opportunities for increased hours for those who demonstrate dedication and a strong work ethic., • Variety of Work: No two days are the same in this role, providing you with new challenges and a variety of tasks., • A Legacy of Excellence: Become part of a work culture where your contributions are genuinely valued – where your ideas are heard, your growth is supported, and your individual efforts make a real impact. How to Apply: If you're a detail-oriented professional with experience as an office assistant and commercial real estate, we'd love to hear from you! To apply, please submit your resume along with a brief cover letter explaining why you’d be a great fit for this role. Be sure to highlight any relevant commercial real estate and office support experience. We look forward to welcoming you to our well-established, family-oriented team! Responsibilities • Greet visitors and manage front desk operations with a friendly demeanor., • Handle multi-line phone systems, directing calls appropriately and providing excellent phone etiquette., • Assist with data entry, filing, and maintaining organized records for easy access., • Manage calendars, schedule appointments, and coordinate meetings for staff members., • Provide clerical support including typing documents, proofreading materials, and preparing correspondence., • Utilize Microsoft Office and Google Workspace for various administrative tasks including document creation and spreadsheet management., • Offer customer support by addressing inquiries and resolving issues promptly., • Maintain an organized office environment that promotes efficiency and productivity., • Collaborate with team members to streamline office processes and improve workflow. Experience • Previous office experience is required, • Familiarity with office management practices and administrative procedures is essential., • Strong computer skills are necessary, including proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace applications., • Excellent organizational skills along with effective time management abilities are critical for success in this role., • Prior experience in customer service or personal assistant roles will be advantageous. We look forward to welcoming a dedicated Office Assistant who thrives in a dynamic environment and contributes positively to our team's success!

Job Description Are you looking for a fun, flexible, and fast-paced work environment, supportive coworkers, and a chance to grow as a professional? At the RIT Inn & Conference Center, we are committed to the total satisfaction of our guests, working collaboratively, and providing career development opportunities for our employees. The RIT Inn & Conference Center, managed by Gunther & Associates, LLC, is a premier hotel in Rochester, New York conveniently located near the New York State Thruway, major businesses and universities. shopping, dining and local attractions Our hotel offers the comfort and convenience of a full service hotel at an affordable price. Why should you work at the RIT Inn & Conference Center? • Competitive compensation package, • Full benefits package, • Flexible scheduling, • Extensive training and opportunities to advance, • Free employee parking The Night Auditor is a primary contact for a variety of guest services and is responsible for providing all guests with friendly and knowledgeable interaction and the timely and efficient delivery of exceptional services. The Lead Night Auditor is also responsible for balancing all daily hotel accounts and compiling daily sales figures. Hotel Accounting, Front Desk or related experience preferred. Security / Safety background a plus. Valid Driver's License helpful. Full Time position; 10:30pm-6:45am with some flexibility on either end, both Saturday and Sunday availability a must. Job Posted by ApplicantPro