BDC Sales Representative
hace 15 días
Yonkers
Job Description Overview: Yonkers Honda is looking for motivated, customer-focused individuals to join our high-energy Business Development Center (BDC) team. As a BDC Representative, you’ll play a vital role in the car-buying process by engaging with customers through phone, text, and email. Our dealership fosters a supportive, team-driven environment where growth and success are part of the culture. If you're punctual, great on the phone, and love speaking with people, we want to hear from you! Responsibilities: • Make all assigned outbound calls to potential and current customers using our CRM, • Answer incoming sales calls, internet leads, and confirm customer appointments, • Set and manage sales appointments efficiently and accurately, • Handle a high volume of phone calls daily with professionalism and urgency, • Follow up consistently with customers via call, text, and email, • Provide information on inventory, promotions, and vehicle features, • Track all customer interactions within the CRM platform, • 1–2 years of experience in dealership BDC preferred, • Must be punctual, reliable, and goal-oriented, • Comfortable handling heavy phone volume, • Excellent verbal and written communication skills, • Experience with Microsoft Office, especially Excel, • Experience working with multiple CRMs and tracking follow-ups via email and CRM system, • Bilingual (English/Spanish) is a plus, • Strong organizational and time-management skills, • Must be able to work Sundays, • Competitive hourly pay + commission, • 401(k) retirement plan options, • Health insurance plan, • Paid Time Off (PTO), • Supportive and fun team environment, • Employee discount Work Location: In person