Intake & Assessment Therapist
9 days ago
Clementon
Job Description General Description Overview of Intake and Assessment Clinician job functions which include providing direct clinical service and administrative assistance to clients Tasks & Responsibilities • A. Essential Duties, • Obtaining Informed Consent, • Facilitate acceptance of client Informed Consent documents from patient portal., • Ensure all documentation is properly completed prior to the start of the Intake Assessment., • Outreach and provide rescheduling opportunities for clients unable to complete paperwork., • Assessment and Diagnosis, • Ensure each client completes a PHQ and Columbia-Suicide Severity Rating Scale during Intake Assessment., • Gather all relevant clinical data to make an informed preliminary diagnosis., • Justify all diagnoses given using DSMV criteria., • Assess client’s level of care, and facilitation to higher levels of care when needed., • Clinical Documentation, • Completion of Biopsychosocial, Missed Appointment Notes, Phone Call notes, etc. within 48 hours of service., • Maintain accurate and concise documentation of client interactions., • Clinical Recommendations and Scheduling, • Make clinically justified recommendations for the client’s treatment plan., • Educate clients on recommended treatment services., • Facilitate the linkage of clients to recommended services (therapy, medication management, specialty services)., • Crisis Intervention, • Identification of client’s current risk level., • Maintain client safety through crisis intervention., • B. Additional Duties, • Responsible for review and acceptance of client Informed Consent documents., • Ensuring all Informed Consent has been appropriately given via electronic signature., • Provide direct service by assessing client’s bio-psycho-social needs, within the allotted 1-hour session., • Attend monthly supervision with Intake and Assessment Supervisor., • Attend weekly Intake Clinical Meeting., • Facilitate referral of clients to higher levels of care, when needed., • Maintain Key Performance Indicator expectations., • Assists and covers other staff when necessary to maintain high productivity and efficiency in the department., • As the company continues to grow, additional responsibilities that are essential for the department to be successful will be assigned accordingly., • C. Interpersonal Relations, • Create Meaningful Connections: Demonstrates ability to function effectively as a part of team. Uses outstanding oral and written communication with employees at all levels of the business for support and sharing of information., • Take Accountability: Take constructive feedback and prevent discourse among our peers., • Live in the Solution: Critically thinking should be the solution when problems arise. Having the ability to accepts constructive criticism well in an open and non-defensive manner., • Be Professional: Wear business casual attire (please see dress code policy). Competencies • Adaptability, • Customer Service, • Decision Making, • Dependability, • Ethics, • Interpersonal Skills, • Job Knowledge, • Conflict Management, • Organization Skills, • Productivity, • Self-Development, • Teamwork Clinical Competencies • Clinical Charting, • Crisis Management and Suicide Intervention, • Understanding of evidenced-based practices in mental health treatment., • Basic knowledge of TMS and Spravato, • Familiarity with telehealth services and virtual, HIPAA-compliant meeting platforms Key Performance Indicators • Intake and Assessment Clinicians’ performance will be evaluated on several competencies including but not limited to:, • 70% of admitted clients linked to therapeutic services., • 10% of admitted clients linked to specialty services., • Average rating of 4.3 of 5 or higher on client satisfaction surveys., • Documentation completed within 48 hours of service., • Chart audit scores at or above 80% each quarter., • Appropriate documentation of and adherence to processes related to higher level of care recommendations and high-risk reporting., • Clinician demonstrates sufficient understanding of all ABHN services, and 50% linkage of eligible clients to said services. Performance Standards & Measurement • Compliance with essential and incidental duties; compliance with company policies and procedures., • Compliance with state and federal laws and regulations applicable to the business. Equipment, Tools & Machines • Use of computer, telephone, and other office equipment such as a printer and fax., • Use of company network and email domain. Working Conditions • Air conditioned and well-illuminated office environment and outdoor environment., • May have several responsibilities at once. Interaction with other is constant and can be interruptive., • Work may be stressful at times due to high level workflow., • Availability to work flexible hours including weekends, holidays, and evenings as is required to comply with the purpose of the job and accommodate client needs., • Participates in educational training, orientations, or compliance programs as needed to maintain competency., • If you must leave your employment with our company, we request employee’s to give us at least 30 days resignation notice in writing. Demands • Enthusiastic self-starter operating with sustained energy and showing great initiative., • Comfort working with a diverse base of support, including members, employers, providers, colleagues, community leaders, volunteers, non-profit organizations, vendors, etc., • Excellent interpersonal and communication skills, including ability to read, write, spell in English legibly and without excessive grammatical or communication errors., • Talk and hear both by person and by telephone; ability to speak clearly and effectively using proper grammar before patients, employees and business partners, among others., • Excellent organizational skills., • Accepts constructive criticism well in an open and non-defensive manner., • Ability to manage conflicting priorities. Ability to maintain a positive work ethic and a congenial attitude in the face of a high-pressure environment., • Ability to function independently and with flexibility., • Ability to work under pressure, handle multiple tasks and interruptions., • Occasional lifting of moderately heavy office supplies; ability to lift supplies for community events, trade shows, conferences, and other marketing opportunities applicable to the organization; ability to lift, push or pull up to 25lbs., • Ability to sit, stand, or walk for extended periods of time., • Must have strong computer skills to meet Microsoft Office and Electronic Health Record software requirements. Qualifications • Education:, • A master's degree in the Human Services field and Full or Associate Licensure in state of practice. Licensure in state of practice; full licensure preferred., • Experience:, • 2+ years’ experience at a working in a Mental Health Treatment Facility