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  • Encore Business Group inc
    Customer Service Manager
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    Customer Service Manager
    8 hours ago
    Full-time
    Union City

    As the Customer Service Specialist, you will take on a dual-position role that combines administrative support with customer service responsibilities. In this role, you will be responsible for delivering excellent customer service both over the phone and in person while maintaining a positive attitude and demonstrating a strong work ethic. This dual position requires a self-motivated individual who is eager to take on additional responsibilities, capable of managing multiple duties effectively, and able to support staff across various tasks with professionalism and efficiency. We are currently seeking qualified candidates for this position. Please note that, at this time, we are only considering applications from local candidates. Relocation assistance is not available for this role. Candidates must reside within a commutable distance to Union City New Jersey to be eligible for consideration. Thank you for your understanding, and we look forward to reviewing applications from talented individuals in our local area. I'm interested! What will I get to do in this position? Serve as the first point of contact for customers via phone, email, and in-person. Resolve customer inquiries and complaints promptly and professionally. Maintain customer accounts, update records, and process orders or returns. Collaborate with internal departments to address customer needs and ensure satisfaction. Prepare correspondence, reports, and other documents as needed. Maintain organized filing systems (physical and electronic). Support team members with ads administrative tasks Work week will be Monday - Friday and some weekends if asked Requirements Encore will only onboard those authorized to work in the United States, pass background check ,drug test Compensation will be discussed during interview

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  • A Whole New World Academy of Hoboken
    Office Manager
    Office Manager
    12 days ago
    Full-time
    Hoboken

    At A Whole New World Academy of Hoboken, we are dedicated to providing a nurturing and inspiring environment where children can thrive socially, emotionally, and academically. Our team is passionate about early childhood education, and we are seeking an organized, dependable, and proactive Office Manager to support the daily operations of our center. Position Summary: The Office Manager is a key member of our administrative team, responsible for ensuring the smooth and efficient day-to-day operations of the school’s front office. This role requires strong organizational skills, attention to detail, and a warm, professional demeanor to interact with families, staff, and vendors. The ideal candidate will be comfortable in a fast-paced environment and have experience in early childhood or educational settings. Key Responsibilities: Serve as the first point of contact for families, staff, and visitors—answering phones, emails, and inquiries in a courteous and professional manner Manage student records, attendance, enrollment documents, and staff files, ensuring accuracy and compliance with state regulations Coordinate school communications including newsletters, reminders, emergency alerts, and parent notifications Support daily operations including staff scheduling, classroom coverage coordination, and supply ordering Assist with billing, tuition collection, and liaising with the school’s accounting/payroll personnel Maintain organized filing systems (paper and digital) for licensing, HR, and parent communications Ensure school compliance with local and state childcare licensing regulations and assist with inspections/audits Manage calendars and appointments for school leadership and help coordinate events, tours, and meetings Provide general administrative support to the Director and other school leadership Uphold the school’s mission, values, and policies in all communications and interactions Qualifications: Minimum 2–3 years of office administration or office management experience; experience in a childcare or educational setting preferred High school diploma required; Associate’s or Bachelor’s degree in Business Administration, Education, or related field preferred Strong computer proficiency (Microsoft Office, Google Workspace, email platforms, student management systems) Excellent written and verbal communication skills Detail-oriented with strong organizational and multitasking abilities Warm, friendly, and professional demeanor Ability to maintain confidentiality and handle sensitive information appropriately Knowledge of New Jersey childcare licensing requirements (preferred but not required)

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  • Romo Restaurant
    General Manager
    General Manager
    22 days ago
    Full-time
    Paterson

    The General Manager (GM) of ROMO Restaurant will oversee all daily operations of the fine dining establishment, ensuring exceptional guest experiences, efficient team management, and achievement of financial goals. This role requires strong leadership, hospitality expertise, and the ability to maintain the restaurant’s standards of excellence in Dominican and Peruvian cuisine. Key Responsibilities • Lead, train, and supervise front-of-house and back-of-house staff to ensure high service and food quality standards., • Oversee daily restaurant operations, including scheduling, reservations, inventory, and vendor management., • Maintain financial oversight: control costs, manage budgets, and monitor revenue performance., • Develop and implement service standards to deliver an upscale dining experience aligned with ROMO’s brand., • Ensure compliance with health, safety, and licensing regulations., • Build customer loyalty by handling guest concerns professionally and enhancing overall satisfaction., • Support marketing initiatives, special events, and promotions to grow visibility and sales., • Foster a positive work environment with strong communication, accountability, and teamwork. Qualifications • Proven experience as a General Manager, Assistant GM, or similar role in fine dining or upscale restaurants., • Strong knowledge of Hispanic cuisines (Dominican and Peruvian preferred)., • Excellent leadership, communication, and problem-solving skills., • Ability to manage budgets, analyze financial data, and drive profitability., • Strong customer service orientation and passion for hospitality., • Bilingual (English/Spanish) preferred.

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  • Sheradon Enterprises & Associates, Inc.
    Office Manager
    Office Manager
    24 days ago
    $50000–$55000 yearly
    Full-time
    Hackensack

    Job description: Salary - $50,000 Company Overview: Founded in 1985, client is a family-owned and operated men’s wholesale and retail company specializing in the design, manufacturing, merchandising, and sales of dress and casual men’s clothing under the Inserch and Giorgio Inserti brands. Headquartered in Hackensack, NJ, we serve over 350 stores across the United States and British Virgin Islands, as well as consumers through our online store. Position Overview: We are seeking a meticulous, proactive, and organized Office Manager to join our team. This role is essential to the smooth operation of our business, supporting both our management and sales teams through a variety of administrative, accounting, and operational tasks. The ideal candidate is a quick learner, detail-oriented, and comfortable managing diverse responsibilities in a fast-paced environment. Key Responsibilities: Administrative Support: • Manage daily office operations to ensure a clean and organized workspace., • Maintain office supplies and equipment for both NJ and NC locations., • Coordinate incoming and outgoing mail via FedEx, UPS, and USPS., • Arrange travel logistics for staff as needed. Accounting & Finance: • Utilize QuickBooks for accounts receivable, accounts payable, chargebacks, and collections., • Reconcile payments with invoices and process payroll., • Issue customer invoices, track payments, and manage collections when necessary., • Maintain accurate records of financial transactions, including cash, check, credit card, and ACH payments., • Reconcile expense reports and ensure proper documentation. Customer Service: • Direct customer inquiries to appropriate team members., • Provide product and sales information to customers via email., • Sales Support:, • Assist the sales team in entering customer orders during peak selling seasons., • Coordinate trade show registrations, booth setup, and sample shipments., • Prepare weekly, monthly, and annual reports as needed. Qualifications and Skills: • 2–5 years of experience in office management or administrative support., • Proficiency in QuickBooks and Microsoft Office Suite (Word, Excel, Outlook)., • Strong organizational skills with the ability to manage multiple priorities and meet deadlines., • Excellent verbal, written, and interpersonal communication skills., • Ability to handle confidential information with discretion., • Self-motivated, proactive, and able to work independently while knowing when to seek guidance., • Experience working with a sales team is a plus but not required., • Fluency in English, both written and spoken. Work Hours and Environment: Full-time position. Monday – Friday, 9:00 AM to 6:00 PM. In-person role at our Hackensack, NJ office. Benefits: Generous health, vision, and dental plans. Paid vacation and sick leave. Job Type: Full-time Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance

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