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At CCA, we are committed to fair transparent pay, and we strive to provide competitive market-informed compensation. The successful candidate's salary is determined by the combination of knowledge, skills, competencies, experience and geography. Our goal is to continue to make CCA one of the most desirable nonprofit places at which to work, and in part, recognize the importance of work-life balance. Position Summary: Job Summary: The Receptionist greets all CCA participants, visitors, vendors and staff, handles appointment scheduling, check-ins, payments and helps participants navigate CCA’s office. The receptionist provides general office support to all programs within the 25 Chapel Street office with a variety of clerical activities and related tasks like answering incoming calls, directing calls to appropriate staff, mail distribution, and similar clerical duties as assigned. Direct Supervisor: Manager of Operation and Human Resources Responsibilities: Greet staff, visitors, vendors and participants, checking participants in for appointments per front desk established procedure, and providing all visitors/vendors an attestation form with HIPAA Confidentiality Statement. Assist participants in scheduling and rescheduling appointments and provide reminders of upcoming appointments. Answer telephone calls, routing calls to the appropriate person. Facilitate participant referrals and admissions by collecting information via telephone or in- person. Update participant demographic information in the electronic health record information. Collect and reconcile payments from participants, where applicable following established procedures. Be a point of contact for participant and visitor questions, providing answers directly or directing them to the right resource. Provide Metrocards to eligible participants. Provide coverage for other clerical duties as needed. Participate in staff meetings, supervisory meetings, and training. Identify and report opportunities to improve the quality of care, staff effectiveness, and participant satisfaction. Word process reports, memoranda and correspondence. Purchases Orders for medical and office supplies. Create IDs and replacement IDs Reminding participants when their insurance expires. Conduct timely reviews of staff credentials in Streamline Verify to ensure proper credentialing verification Manage the Public Transport Automated Reimbursement (PTAR) process, submitting required reports and addressing issues. Run Central Registry Report Add and Discharge participants. Medical Dispensing Report from eCR once per week every week. Assist with Insurance Verification Supervise reception area. Maintain a clean, welcoming and comfortable environment. Receiving and sorting daily mail and packages. Uploading photo to EHR Member of CCA Office Safety Committee. Perform data entry or other administrative tasks as assigned. Qualifications: High School Diploma or GED Associate's/Bachelor's degree. (Related experience will be considered in lieu college degree) 3+ years of experience in a front desk / receptionist role required. Experience with Electronic Health Records preferred. Commitment to and experience in working with adults with diverse cultural backgrounds who are involved, or at risk of involvement, with the criminal/juvenile justice system, HIV/ AIDS, or substance abuse. Exemplary customer service skills. Strong organizational and attention to detail skills Computer Skills required Bilingual in English and Spanish preferred. Experience in a receptionist role of a busy healthcare clinic is desired. ALL APPLICANTS MUST SUBMIT COVER LETTER WITH RESUME. 12 paid holidays per year 20 days of earned time off (ETO) for full-time staff, with the ability to use it after 90-days of employment. Time off is earned starting on your first day. 7 days of paid sick time 100% paid family leave 3% retirement contribution regardless of employee contribution, applicable to salary after the 1st 6 months of employment Public Service Loan Forgiveness (PSLF) Program
The Program Director is responsible for overseeing the daily operations of the program, ensuring quality service delivery, and supervising staff in collaboration with the Clinical Director. This role focuses on maintaining compliance with program policies, implementing best practices, and enhancing client care. Program director is responsible for the overall management and administrative operations of an OASAS Part 822 treatment program. The Program Director must have supervisory experience. Responsibilities: Work under the Clinical Director to implement program policies, procedures, and protocols. Provide direct supervision to Case Managers, Client Care Coordinators, and other program staff, ensuring effective service delivery. Oversee the substance use treatment and recovery support services, ensuring alignment with Evidence-Based Practices (EBP) such as Motivational Interviewing (MI) and Trauma-Informed Care (TIC). Ensure all client services comply with regulatory requirements and organizational standards. Monitor and support staff in case management, crisis intervention, and discharge planning. Develop and implement strategies to enhance service quality, client engagement, and program outcomes. Review and ensure accurate documentation of client records, treatment plans, and progress notes. Collaborate with community agencies, healthcare providers, and referral sources to ensure seamless client care. Monitor program outcomes, prepare reports, and provide data analysis to measure effectiveness. Assist in incident management and crisis response, ensuring staff adhere to safety protocols. Participate in audits, compliance reviews, and quality improvement initiatives. Interview, hire, train, appraise, evaluate, discipline/terminate subordinate staff. Oversee monthly reporting, including to OASAS, executive management, STARS, legal references, and more. Manage comprehensive training needs of clinical and administrative staff. Build relationships with outside entities to increase referrals. Implement strategic plan for program growth. Ensure that all program staff upholds the agency's Code of Conduct/Code of Ethics and comply with all Federal, state and local law/regulation, including confidentiality and HIPAA privacy/security regulations. Lead weekly interdisciplinary team meetings/case conferences/QI. Perform other duties as assigned. Qualifications: Minimum of three (3) years of supervisory experience in a behavioral health, substance use, or social services setting. Experience in substance use treatment, mental health services, and supportive housing programs. Knowledge of clinical case management, discharge planning, and crisis intervention techniques. Strong leadership, communication, and organizational skills. Ability to train and mentor staff in Evidence-Based Practices (EBP). Proficiency in Microsoft Office Suite and electronic health record (EHR) systems. Currently hold a LMHC license in good standing. Bilingual (English/Spanish) preferred. Core Competencies: Leadership & Supervision: Guide and support a multi-disciplinary team to ensure high-quality service delivery. Program Development: Implement strategies that enhance program effectiveness and client outcomes. Compliance & Accountability: Maintain adherence to regulatory standards and internal policies. Communication & Collaboration: Engage with internal and external stakeholders to foster a strong support network. Problem-Solving & Adaptability: Address client needs and staff challenges proactively and efficiently. This position is a critical leadership role, requiring a strong clinical background, supervisory skills, and commitment to high-quality care. Job Types: Full-time, Part-time Pay: $65,000.00 - $75,000.00 per year Benefits: Paid time off Parental leave People with a criminal record are encouraged to apply Work Location: In person
Handle day-to-day office management tasks in a small, supportive environment. Manage property records, digital files and documentation Strong knowledge of bookkeeping and QuickBooks Perform accurate bank reconciliations and financial record-keeping Solid computer skills and comfort working with digital systems. Direct involvement in property management operations.
Admin Support & Sales Specialist - Auto Dealer Group @ The Trump Building - Wall Street Location: 40 Wall St, 28th Floor, Manhattan, NY 10005 Company: SAME DAY DEALER LLC Job description: We are a Nationwide Car Dealership Group headquartered in The Trump Building on Wall Street in Manhattan, NY. We directly own and control 52 small car dealership and auto-transport businesses across the United States. We are seeking an Administrative Support & Sales Specialist to assist in various office work and sales work, including but not limited to: processing motor vehicle titles, answering client calls, logging and processing client requests, taking and logging sales calls, data entry, and more. Training is included so prior auto dealership experience is not required, however it's certainly valued. This is a rare opportunity for someone without extensive work history to come in at the ground level and work directly with top-level management. This position gives you authority over many functions within the business. It also affords you the opportunity to grow with our company, by allowing you to keep moving up and managing your own sales teams, in which you would earn bonuses based on their sales as well. We offer a great schedule consisting of only day time hours and weekdays during which you would do your base-salary support-work, and some sales-work. Weekends and evenings are available if you choose to work on sales-work, which just helps you finalize more deals and add to your compensation. Qualifications: High-School Diploma Must be at least 18+ years old Office experience preferred; with a positive attitude and willingness to learn Hours: We are considering candidates for Part-Time and Full-Time positions Base-work would be in the office; between MON-FRI from 10.30am to 6pm Sales-work can also be done in the evenings or on the weekends and from home Compensation: Base Pay starting at $18.00-$22.00/hour Plus Commissions ranging from: $100 per successful initial sales call (avg. 5-10 minute phone calls) $400 per deal closed (avg. 2.5 hours of work) Total Compensation w/ Base & Commission Averages around: $40/hour (Potential to reach $80,000–$120,000+ annually working roughly 50 hours a week) Suggested Skills: • Excellent organizational skills with the ability to prioritize tasks effectively, • Strong attention to detail and accuracy in all work performed, • Exceptional written and verbal communication skills, • Proficient in using Microsoft Office Suite (Outlook, Word, Excel, PowerPoint), • Familiarity with document management systems and electronic signature platforms (e.g., Adobe PDF, DocuSign), • Ability to handle sensitive information with confidentiality and discretion, • Strong problem-solving skills and ability to work independently or as part of a team, • Previous experience in an executive assistant or administrative role is preferred This is an exciting opportunity to work closely with top-level management to oversee various functions in our company and grow into a management role overseeing other employees. If you are a highly organized individual with excellent communication skills and a strong attention to detail, we encourage you to apply. Responsibilities • Perform clerical duties, including filing, data entry, and managing correspondence, • Greet and assist visitors in a professional manner, • Handle incoming calls and route them to the appropriate person, • Assist with scheduling appointments and maintaining calendars, • Provide administrative support to ensure efficient office operations, • Conduct basic bookkeeping tasks as needed, • Experience, • Previous experience in an administrative role is preferred, • Proficiency in computer applications such as Microsoft Office Suite, • Strong organizational skills with the ability to prioritize tasks effectively, • Excellent communication and customer service skills, • Knowledge of office management systems and procedures, • Job Types: Full-time, Part-time, • Benefits:, • Employee discount, • Flexible schedule, • Paid time off, • Professional development assistance, • Schedule:, • 4 hour shift, • 8 hour shift, • Day shift, • Monday to Friday, • Morning shift, • No nights, • Weekends as needed, • Work Location: In person