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As a Customer Service Advisor and Administrator, you will be an integral member of an award-winning Customer Service department that demonstrates prides and passion for delivering outstanding service in an ever-changing industry. In the Customer Service Advisor & Admin position, you will be responsible for ensuring that you are supporting our customers queries proactively and professionally both verbally and through administration interactions in agreement with our Service Excellence requirements alongside our business key performance indicators. There will be a strong focus on first time resolution and excellent customer service. You will be working with a team of several other CSAAs across the states. The role will involve: Providing helpdesk/order fulfilment style support and advice via email and telephone, to our customers. Navigating Beulah Logistics systems and with a strong understanding of processes Providing excellent customer service Liaising with relevant data providers for all search queries to ensure the smooth running of the search ordering process. Investigating and offering a timely response to customer enquiries and requirements. Taking ownership of queries and actions appropriately. Ensuring customer queries are dealt with and actioned on a regular basis in accordance with the Helpdesk KPI’s. To work towards providing the highest standard of service in all interactions with customers, receiving consistent Level 2 Service Excellence scores. You will need to be proactive and self-motivated with excellent communication skills, both verbal and written. You will also have strong attention to detail with customer service at your core. You will also be committed to progressing your own learning and development. You will also have/be: Ability to work well under pressure and multi-task when required. Able to communicate effectively with customers by telephone and email. Able to work against performance targets surrounding quality and productivity. Ability to be extremely organised and have excellent attention to detail. Able to work flexibly, as a team as well as on your own to meet deadlines and targets. Ability to learn quickly and work within clearly defined processes but use own initiative when needed. Strong problem-solving skills with the desire to provide superior service. Computer experience including Teams, Word, Excel and Outlook. What it's like to work at Beulah Logistics: If you want to be part of a dynamic, fast-growing company, Beulah Logistics ticks all the boxes. We encourage passion, ambition and collaboration, both in our performance as a team and individually. New ideas are encouraged. We are the market leader in conveyancing products and services and constantly expanding into new sectors, creating fantastic opportunities for positive, team-orientated and self-motivated people.
The ideal candidate will be responsible for providing administrative support to the Principals of the company to ensure the efficient operation of the office. From scheduling client meetings to communicating amongst the teams, you will be a critical team member to foster a smooth operation of a fast-growing company. You will work directly with the company's co-founders and handle many mission-critical tasks. Responsibilities Bookkeeping: Process estimate, invoices, and receipt. Record payments and other transactions. Follow up with clients on overdue invoices. Office Admin: Answer phones and direct calls with a positive attitude and an energetic work ethic Greet clients and contractors with warmth and attentiveness Proactively share time-sensitive messages with clients and appropriate team members Schedule meetings and management office calendar Order office supplies and provide inventory control system Performs miscellaneous job-related duties as assigned. Qualifications: Proficiency in Chinese (mandarin讲中文) and English Proficiency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.) 5-days in-person: Reliably commute to Flushing, NY 11354 5 days a week (Required) Ability to multi-task, stay organized, and demonstrate strong work ethics Experience with Quickbook is not required, but a plus Excellent written and verbal communication skills Job Type: Full-time Pay: From $45,000.00 per year Benefits: 401(k) Dental insurance Health insurance Health savings account Paid time off Vision insurance Schedule: Monday to Friday Ability to Commute: Flushing, NY 11354 (Required) Work Location: In person
Description: Are you looking to gain real-world experience while studying for your IT certifications? We’re hiring a part-time IT Technician to assist the IT Administrator. Assistant to support daily tech tasks and business operations. Ideal for students pursuing CompTIA A+, Network+, or Microsoft 365 certifications. Responsibilities: Assist with IT setup, system support, and troubleshooting Help maintain and optimize digital tools (e.g., Microsoft 365, Google Workspace) Manage basic admin and business ops tasks. Participate in planning and communications. Qualifications: Currently enrolled in or recently completed relevant IT training. Strong problem-solving and communication skills Interest in both tech and small business workflows Pay: $20–$28/hr - Depending on experience. Schedule: Flexible, 20 hours/week Location: Brooklyn To apply: Submit your resume and a brief intro
We are looking for an experienced game developer to build a standalone, provably fair betting module that integrates securely via API with our existing socifi platform. The selected developer will NOT have access to our casino’s source code but will work on an isolated module that connects to our platform through predefined API endpoints. This ensures security while enabling seamless integration into our system. - You will develop a separate game backend and frontend - It must be built on a provably fair gaming system using blockchain/cryptographic verification - It will interact with our casino platform - All game transactions will be recorded in our existing Back Office - Real-time WebSockets will be used for price updates & bet execution Key Responsibilities: Develop a standalone betting module (backend + frontend). Implement real-time price updates using Binance WebSocket API. Build a scalable WebSocket server to handle thousands of users. Implement betting logic (users place bets on live crypto prices). Ensure fair bet settlement based on final price at the end of each round. Implement provably fair gaming using cryptographic verification (e.g., SHA-256, Ethereum smart contracts, or Chainlink VRF). Validate user authentication Check & update player balances Store bet transactions & results in Back Office Ensure the game runs at maximum speed, even under high traffic loads. Optimize WebSocket connections to prevent lag & ensure ultra-low latency. Develop a React.js frontend matching our casino UI/UX. Ensure secure, fair, and high-performance game logic. Write clean, modular, and well-documented code. Required Skills & Experience: Game Development Experience (Must Have) Node.js (Express/Nest.js) – WebSocket Development Blockchain (Ethereum, Solana, or similar) – Smart Contracts for Provably Fair Gaming WebSockets (Socket.io, Redis Pub/Sub) for real-time connections React.js – Frontend UI & WebSocket handling Binance WebSocket API – Live crypto price tracking Security Best Practices – Prevent exploits, fraud detection Scalability Knowledge – Handle high-concurrency users (100,000+ active connections) Preferred (Bonus) Skills: Experience with Game Development Knowledge of Trading Platforms / Forex / Crypto Betting Familiarity with MetaMask & Web3.js for crypto betting Performance & Scalability Requirements This game must be ultra-fast and highly scalable. To ensure this, the developer must implement: WebSockets Optimization (High-Speed Real-Time Connections) Must handle 100,000+ concurrent users without lag. WebSocket connections must be load-balanced using NGINX or AWS ALB. Database Performance MonogDB must be optimized for high-frequency transactions. Bets should first be stored before batch-writing to the database every second. Database partitioning & indexing must be applied to prevent slow queries. Binance WebSocket API (Live Price Updates) Prices must be cached for instant access to reduce API latency. Provably Fair System (Blockchain / SHA-256 Hashing) Users must be able to verify the fairness of the game using cryptographic proof. The game seed must be hashed before the round starts, ensuring that results cannot be manipulated. If blockchain-based, use Layer 2 solutions (Polygon, Solana) for speed instead of Ethereum. Security & Protection Against Cheating Rate-limiting & bot detection must be implemented to prevent abuse. Game logic must be auditable & verifiable to ensure fairness. DDoS protection (Cloudflare/AWS WAF) must be in place to prevent attacks. Failover & Auto-Scaling Must deploy multiple WebSocket servers behind a load balancer. Game must automatically scale up and down based on traffic demand. AWS or DigitalOcean must be used for auto-scaling server infrastructure. API-Driven Integration with Our Platform (Key Requirement!) Securely connect via wallet authentication, transactions & bet history Game data must be logged in our Back Office, so admin staff can view transactions Potential for ongoing work: Long-term collaboration possible Project Scope: Ensure API-driven architecture (no direct casino access) Implement real-time WebSockets for price updates Build & optimize betting logic with provably fair verification Deliver clean, scalable, and secure code Optimize for ultra-fast performance, scalability, and security Work closely with our lead developer for API integration Please submit: Your resume / portfolio showcasing or similar games you've built A short cover letter explaining your experience with provably fair gaming & WebSockets Links to live projects or GitHub repositories (if available) Your availability and estimated timeline for completion Looking forward talking more soon!