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This is a full-time position with a hybrid work environment (in-office 3 days per week). Candidates MUST be local to Austin, TX. We’re looking for a Lead Software Engineer with strong AWS expertise to help build and optimize modern, cloud-native solutions that drive business impact. You’ll collaborate with cross-functional teams to deliver scalable, high-performing applications while influencing architecture, process, and technical direction. If you thrive in an Agile environment, love solving complex problems, and want to stay on the leading edge of cloud innovation — this role is for you. What You’ll Do • Design, develop, and deploy solutions using AWS cloud services (Lambda, S3, RDS, DynamoDB, SNS, SQS, etc.)., • Collaborate closely with product owners and engineering teams to deliver high-quality, scalable systems., • Optimize existing applications and help evolve architecture for performance and flexibility., • Troubleshoot and resolve complex technical challenges during development and production., • Write clean, maintainable code and promote best practices through code reviews., • Support Agile delivery through sprint planning, stand-ups, and retrospectives., • Stay current on emerging AWS technologies and recommend innovative improvements.What You Bring, • 6–10 years of software engineering experience, • Deep understanding of AWS architecture and cloud-native design patterns, • Preferred: AWS Certified Solutions Architect – Professional, • Hands-on experience with APIs, data integration, and automation, • Strong knowledge of Agile methodologies (Scrum, Kanban), • Familiarity with GitHub, SQL Server, and ETL processes, • Experience ensuring secure handling of sensitive data (financial or PII), • Bonus: Exposure to AWS AI/ML tools (Bedrock, SageMaker, Q Developer, Q Business)Why Join Us, • Work with modern cloud technologies and forward-thinking teams, • Help shape solutions that make a real impact, • Flexible, collaborative work culture, • Opportunity to lead, learn, and grow with a cutting-edge technical team#TECHIND

Position Title: Junior Services Implementation Engineer Location: Austin, TX (Preferred) — Open to candidates across Texas Travel: Up to 80% (Domestic; frequent travel to CA, NV, TX, AZ, FL, NY, and other states) Employment Type: Full-time, W-2 Compensation: $50,000 – $60,000 annually + Bonuses + Career Growth About Olezka Global Olezka Global is a Managed Security Services Provider (MSSP) headquartered in Austin, Texas, focused on delivering Security-as-a-Service, network integration, and modern infrastructure solutions for mid-market customers across the U.S. We’re a small, fast-growing company that operates more like a family than a corporation. Our culture is hands-on, collaborative, and built around mutual respect and growth. If you’re tired of the corporate ladder and looking for a place where your work matters, your ideas are heard, and your potential is supported, Olezka Global is the team for you. About the Role Olezka Global is seeking a Junior Services Implementation Engineer — an ambitious and driven individual who wants to build a long-term career in modern cybersecurity and infrastructure engineering. This role is perfect for someone who’s ready to get their hands dirty — from pulling and terminating cables, racking and stacking hardware, and configuring firewalls to troubleshooting connectivity and supporting field implementations. You’ll work with technologies from Fortinet, Cisco, Dell, and Verkada, gaining real-world experience across networking, security, and physical infrastructure. You’ll be traveling across the country — often on short notice — supporting deployments, installations, and customer engagements in diverse environments ranging from datacenters to corporate campuses. Responsibilities • Assist in implementing and supporting Fortinet, Cisco, Dell, and Verkada technologies., • Perform on-site work such as racking and stacking, cable pulling, and termination., • Configure and troubleshoot network switches, firewalls, and access points., • Support camera and access control deployments across customer environments., • Manage and oversee subcontractors during on-site implementation projects., • Stage and prepare equipment at the Austin office before deployment., • Travel to customer sites across the U.S. (up to 80%) for project work and support., • Communicate project progress, timelines, and updates clearly to management and customers., • Maintain detailed documentation of installations, configurations, and site work., • Manage your own time effectively and ensure deliverables are completed on schedule. Required Qualifications • 1–3 years of hands-on IT, networking, or field engineering experience., • Strong mechanical aptitude — comfortable with cabling, physical installations, and hardware setup., • Basic understanding of networking (IP addressing, VLANs, subnets, etc.)., • Willingness to travel frequently (by car or air) and work independently in the field., • Excellent communication and organizational skills., • Ability to adapt quickly, troubleshoot issues, and work under limited supervision., • Must reside in the Austin area and be able to come into the office for equipment staging and team collaboration., • Active CCNA (Cisco Certified Network Associate) or equivalent networking knowledge., • Active Fortinet Certification and/or equivalent security knowledge. Preferred Skills • Experience with or interest in learning:, • Fortinet, Cisco, Dell, Rapid7, Tenable, Auvik and Verkada technologies., • Network cabling and structured wiring., • Firewall configuration and basic security principles., • Experience in customer-facing or service-oriented roles., • Project coordination or subcontractor management experience. Soft Skills and Expectations • Eager to learn and grow into a modern security and infrastructure engineer., • Self-starter who takes ownership of tasks and projects., • Comfortable balancing field work with technical problem-solving., • Excellent communicator who can represent the company professionally on-site., • Adaptable, proactive, and dependable under pressure. Why Join Olezka Global • Opportunity to grow your career into a Senior Security Engineer or Project Management, • Direct hands-on exposure to industry-leading technologies and customer environments., • Competitive pay with bonus potential and advancement opportunities., • A family-like culture that values teamwork, growth, and integrity., • Work with a supportive team that encourages independence and professional development., • Be part of a fast-growing MSSP delivering cutting-edge solutions nationwide. To Apply: Submit your résumé and a brief statement about your career goals and relevant experience. Candidates must be authorized to work in the United States and/or capable of working for federal government. Job Type: Full-time (W-2) Pay: $50,000 – $60,000 annually + Bonuses Location: Austin, TX (Preferred) Travel: 80% (Domestic)

Job Title: Kubernetes Engineer Location: Austin, TX (Onsite) Work Schedule: Tuesday – Thursday (Onsite) Job Summary We are seeking an experienced Kubernetes Engineer to design, build, manage, and maintain Kubernetes clusters across on-premises and cloud environments. The ideal candidate will have expert-level Kubernetes administration skills, strong Linux fundamentals, and hands-on experience with cluster upgrades, automation, and troubleshooting complex distributed systems. This role requires a self-starter who can take ownership of projects end-to-end and collaborate effectively with cross-functional teams. Roles & Responsibilities • Design, build, and administer Kubernetes clusters from scratch in both on-premises and cloud environments., • Manage and maintain all Kubernetes components (API server, etcd, scheduler, controller manager, kubelet, networking, etc.)., • Perform Kubernetes version upgrades, patching, and cluster lifecycle management with minimal downtime., • Troubleshoot and resolve complex issues related to Kubernetes, container orchestration, networking, and distributed systems., • Work extensively with Linux systems, including performance tuning, security, and system-level debugging., • Build and manage containerized workloads using Docker and related container technologies., • Develop and maintain CI/CD pipelines and automate infrastructure and deployments using tools such as Ansible., • Ensure high availability, scalability, reliability, and security of Kubernetes platforms., • Collaborate with development, infrastructure, and security teams to support application deployments and platform improvements., • Take full ownership of assigned projects, from design and implementation to documentation and ongoing support. Mandatory Skills • Strong hands-on experience with Kubernetes in on-premises environments., • Proven experience performing Kubernetes version upgrades in production environments., • Strong Linux expertise, including system administration and troubleshooting. Required Skills & Qualifications • Expert-level experience in Kubernetes administration., • Deep understanding of distributed systems, networking, and Linux internals., • Hands-on experience with Docker and containerization concepts., • Proficiency with CI/CD pipelines and automation tools such as Ansible., • Strong problem-solving skills and ability to work independently., • Excellent communication skills and ability to collaborate across technical and non-technical teams.

C++ / Qt Platform Developer (R&D) - Long-Term Contract - 2 openings Location: Middleton, WI or Austin, TX (Hybrid) Engagement: Contract (12+ months) Schedule: Open to hybrid schedule Openings: 2 Start: ASAP About the Role We are seeking a C++ / Qt Platform Developer to join an established R&D organization focused on building and enhancing sophisticated hardware and software platforms used in high-profile live event environments. This role supports active project work, technical debt reduction, and development of next-generation platforms. The ideal candidate is an experienced software engineer who enjoys working in large, mature codebases and is comfortable performing deep root-cause analysis across complex systems that span hardware, firmware, and GUI layers. Key Responsibilities • Develop and maintain C++ applications using the Qt framework, • Work within a large, legacy codebase to identify defects, performance issues, and architectural challenges, • Perform root-cause analysis and implement scalable, long-term solutions, • Support feature additions and modifications to existing hardware platforms, • Contribute to GUI refresh efforts and workflow enhancements, • Assist with remediation of technical debt, • Support ongoing platform modernization, including 64-bit transition initiatives, • Strong C++ development experience from an engineering perspective, • Extensive experience with the Qt framework, • Working knowledge of C, • Experience developing in Linux environments (Windows experience also beneficial), • Background in firmware, embedded systems, and/or hardware-integrated software, • GUI development experience, • Experience with control systems, consoles, sensors, or similar hardware-driven products, • Strong root-cause and bug analysis experience, • Familiarity with Squish or similar automated GUI testing tools, • Work on complex systems that support high-visibility, live production environments, • Tackle meaningful technical challenges in a deeply engineered product ecosystem C++ / Qt Platform Developer (R&D) - Long-Term Contract - 2 openings Location: Middleton, WI or Austin, TX (Hybrid) Engagement: Contract (12+ months) Schedule: Open to hybrid schedule Openings: 2 Start: ASAP About the Role We are seeking a C++ / Qt Platform Developer to join an established R&D organization focused on building and enhancing sophisticated hardware and software platforms used in high-profile live event environments. This role supports active project work, technical debt reduction, and development of next-generation platforms. The ideal candidate is an experienced software engineer who enjoys working in large, mature codebases and is comfortable performing deep root-cause analysis across complex systems that span hardware, firmware, and GUI layers. Key Responsibilities • Develop and maintain C++ applications using the Qt framework, • Work within a large, legacy codebase to identify defects, performance issues, and architectural challenges, • Perform root-cause analysis and implement scalable, long-term solutions, • Support feature additions and modifications to existing hardware platforms, • Contribute to GUI refresh efforts and workflow enhancements, • Assist with remediation of technical debt, • Support ongoing platform modernization, including 64-bit transition initiatives, • Strong C++ development experience from an engineering perspective, • Extensive experience with the Qt framework, • Working knowledge of C, • Experience developing in Linux environments (Windows experience also beneficial), • Background in firmware, embedded systems, and/or hardware-integrated software, • GUI development experience, • Experience with control systems, consoles, sensors, or similar hardware-driven products, • Strong root-cause and bug analysis experience, • Familiarity with Squish or similar automated GUI testing tools, • Work on complex systems that support high-visibility, live production environments, • Tackle meaningful technical challenges in a deeply engineered product ecosystem, • Collaborate with experienced engineers in a long-standing R&D organization Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply. California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. If you would like to complete our voluntary self-identification form, please ___ or copy and paste the following link into an open window in your browser: Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records. Company Profile: Beacon Hill Technologies, a premier National Information Technology Staffing Group, provides world class technology talent across all industries utilizing a complete suite of staffing services. Beacon Hill Technologies' dedicated team of recruiting and staffing experts consistently delivers quality IT professionals to solve our customers' technical and business needs. Beacon Hill Technologies covers a broad spectrum of IT positions, including Project Management and Business Analysis, Programming/Development, Database, Infrastructure, Quality Assurance, Production/Support and ERP roles. Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting ___. Benefits Information: Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings. We look forward to working with you. Beacon Hill. Employing the Future™

Source One is a consulting services company and we’re currently looking for the following individual to work as a consultant to our client, an autonomous vehicle company in Austin, TX. Job Title: Technical Support Engineer - Contractor Pay Rate: $34/hr (W-2) Initial Duration: 12 months Work Schedule: Evening shift, 2:00pm-11:00pm, Tuesday-Saturday Description: Seeking a Technical Support Engineer to perform in-depth diagnostics on robot systems running NixOS, restore services, and clearly document and escalate incidents to development teams when needed. In this role, you’ll work directly on live systems, analyzing logs, troubleshooting via SSH, and managing internal services to ensure operational reliability. The ideal candidate is a technically curious, analytical problem-solver with strong communication skills and a methodical approach to troubleshooting. You’re comfortable working hands-on in Linux environments, learning new tools quickly, and taking ownership of issues from diagnosis through resolution. As a Technical Support Engineer, you'll: • Diagnose onboard robot systems via SSH, performing rapid triage and resolving hardware/software issues., • Review system health and logs (uptime, CPU/RAM/disk usage, time sync, systemd status, journalctl, dmesg) and execute updates or service restarts as needed., • Maintain NixOS systems, verify version integrity, and complete post-update health checks., • Use command-line tools for configuration, navigation, and log collection (grep, awk, sed, tar, nano/vim, chmod/chown, tmux)., • Conduct basic network diagnostics (ip addr/link/route) and analyze Grafana dashboards to correlate and confirm system alerts., • Support hardware-level troubleshooting by identifying faulty components and validating replacements., • Communicate effectively across teams using Slack and YouTrack, maintaining precise documentation of actions and findings. Daily Tasks: • Diagnostics on onboard systems via SSH, • Connect to robots over ssh, usage of internal pipeline utilities for check up and debug, • Working with dashboards, analyzing log files, identifying anomalies, • Perform rapid triage checking uptime, CPU/RAM/disk check-up, free space checks, time/synchronization health Required Skills: • Strong Linux CLI skills and comfort working on production hosts via SSH, • Proven ability to interpret system/service logs and reason from symptoms to root causes, • Practical knowledge of systemd/journalctl and basic networking tools, • Familiarity with NixOS concepts and workflows (or readiness to learn quickly), • Clear written communication (incident notes, escalation summaries)

At INDI, we're passionate about empowering individuals and businesses worldwide. Our cutting-edge recruiters connect leading companies with top talent, fostering a dynamic environment where innovation thrives. Join us in shaping the future of work. Overview of the role: The Account Director position requires a strategic senior leader based in Texas to build executive-level client relationships through deep understanding of IT business needs. This role focuses on driving growth initiatives while managing key accounts and identifying expansion opportunities within established portfolios. Key responsibilities: • Building long-term trusting relationships with clients and presenting organizational capabilities to potential and referred clients through strategic meetings, understanding their objectives and challenges., • Creating comprehensive Account Plans and reporting revenue and headcount growth metrics to Global Account Managers or Account Directors on a regular basis., • Conducting market research to identify upselling opportunities, assessing customer requirements, and preparing and delivering presentations on appropriate services., • Proactively seeking new opportunities through client referrals, networking initiatives, and social media engagement., • Bringing new business leads to increase revenue while negotiating and closing strategic deals., • Collaborating with internal teams including Staffing, Sales, and Business Development to achieve optimal results. Requirements: • Sales Leadership: 8+ years in sales executive, client partner, or engagement manager positions within the IT/Tech Industry., • Relationship Management: Proven track record in closing deals and developing long-term client partnerships., • Technical Background: Previous experience as a Software Engineer with Computer Science, Software Engineering, or IT-related degree is highly valued., • Location: Must be based in Texas, preferably in the Houston area., • Industry Focus: Experience in Oil and gas (Energy) or SaaS sectors is a significant asset. What to expect from us: • Home Office Setup: Complete hardware and software provision for your workspace., • Flexible Hours: Design your own work schedule for optimal work-life balance., • Paid Leave: PTO, parental leave, and other special leaves., • Competitive Compensation: Excellent package including base salary and commissions, well above market average., • Healthcare Coverage: Vision and Dental benefits., • Life Insurance: Comprehensive coverage., • 401K Plan: Retirement savings program., • Sales Support: Strong sales operations, travel and events coordination teams., • Growth Opportunities: Advance at the pace of your learning curve., • Diverse Environment: Multicultural work setting., • Innovation Culture: Resources and support for professional development. If you are interested in being part of a team composed of the best professionals and working 100% goal-oriented in an innovative environment, do not hesitate to apply!

AI GPU Linux Kernal Compute – SR Staff Engineer (Data Center - CPU - IOMMU – C/C++) 100% Remote from USA only – Fulltime employee position (No contractors) CONFIDENTIAL Publicly traded computer hardware infrastructure company with over $5 Billion in sales whose stock price has grown over 300% in the last year in support of the Ai Data Center infrastructure build-up. Company is seeking to hire several senior-level individual contributor “hands-on” software engineers that will be responsible for designing and developing software that drives next-generation high density Data Center Compute Racks, including AI GPU, CPU, and LINUX driver Kernal development. There are several newly created openings at different levels ranging from SR Engineer, Staff, SR Staff & Principal. Software Development • Design and implement drivers, application software that drive next generation CPU and GPU., • Develop, augment and maintain software libraries for computing on GPU., • Optimize code for performance, efficiency, and low latency., • Innovate new ideas in conjunction with networking engineers to optimize overall data center efficiency., • Architect solutions for customers’ data center management needs working with multiple lower-level drivers, OS, libraries. Hardware Integration • Board bring-up and validation of all low-level interactions with hardware., • Drivers to monitor the health of the board., • Troubleshoot and resolve hardware-software interaction issues. REQUIREMENTS • Must be willing to be a full-time employee and work 100% remote from within the USA. Role has paid vacation, paid holidays, and participation in company benefits program, and annual stock grants., • Must have 10+ years of embedded software development experience, but most importantly, 3+ years of experience developing software that drives high density Data Center COMPUTE racks, including AI GPU, CPU, and LINUX driver Kernal development., • Must have experience with GPU programming, and familiarity with GPU libraries like CUDA and ROCm., • Must possess strong programming skills with proficiency in Embedded C/C++., • Must have LINUX driver kernel development experience. Candidate should have strong experience in Linux kernel memory management, interrupts, and IOMMU., • Experience with Data Center Deployments: Prior experience in data center architectures, developing and maintaining software for deployments., • Must have strong experience with main elements of CPU, DPU, memory, NICs, and Board Monitoring elements., • Debugging and testing skills with ability to identify and resolve software and hardware issues., • Must have great English communication skills and ability to work with teams located around the globe. Proven ability to articulate requirements and vision to large and diverse audience through written documents like architecture specifications and verbal presentations in technical forums is required. This is a software DEVELOPMENT role. It is NOT one of the roles listed below. • NO Managers. This is a HANDS-ON individual contributor, coding engineer role., • NO Testing-only focused engineers.

Title: Cassandra Database Engineer Location: Austin Texas 78759 - Hybrid role - In office Mon, Wed, Thurs is a must. (No flexibility on these days) Contract (W2 only) Description: Position Summary: The Cassandra Database Engineer is an expert across NOSQL database technologies but specifically a specialist on Cassandra database administration. For this position, NOSQL database expertise is mandatory with a primary focus on Cassandra databases, as well as expertise in Public Cloud technology (AWS and/or GCP). For this mission, the engineer will primarily be responsible for database operational activities. Essential Functions / Key Areas of Responsibility The Database Engineer primary responsibility footprint: • Database performance analysis and operations review for production database platforms, • Manage database operations activities including incident response, database alert resolution, and managing third party support engagement, • Deploy and maintain database monitoring solutions., • Test and build database restore and recovery procedures, • Database platform deployment, installation, patching, change management, and third-party software upgrades., • Responsible for database hardening procedure identification and deployment on public cloud, hosted, and on-premises platforms., • Responsible for providing database expertise and operations support to the technical support teams and project delivery teams., • Responsible for participating in database platform review, bench and tuning exercises, security evaluation, provide technical analysis and proactive recommendations for improvements and/or design changes for production platforms Minimum Requirements: Skills, Experience & Education: • HS diploma with 8+ experience in Cassandra administration (NOT architecture or design), • College degree in Computer Science preferred + 8-10 years' experience, • NOSQL Database: 8-10 years Cassandra administration, • Extensive background with public cloud database deployment, management and migration., • Expertise in database concepts, defining standards, processes, and procedures in database deployment methodologies, • Expert in operations of high-profile production database platforms with high SLA and high-performance expectation, • High level of experience in managing change on production database platform on hosted, on premise, and cloud database platforms, • Expert in deploying high availability database architectures, • Proactive, team player, and leadership qualities with strong technical background, • Excellent verbal and written communication skills Preferred Qualifications: • Highly skilled in Cassandra database administration, • DataStax enterprise Cassandra administration a plus, • Strong production operations and troubleshooting skills, • Linux operating system background, • Skilled in Public Cloud deployment methods/tools (Gitlab, Terraform, Datadog), • Knowledge of Kubernetes and Docker., • Database performance evaluation and platform bench participation Special Position Requirements: Candidate will need to be able to multitask and quickly switch if needed to work on emergency incidents on production platforms. The position requires the ability to be able to manage tight deadlines and have visibility on project delivery goals and the ability to communicate effectively to project teams and management. The candidate will be able to thrive in fast paced work environment. Thanks Shivam EMAIL:

OUR COMPANY: EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees. We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency. WHAT YOU WILL DO: As the Regional Lead AV Commissioning Engineer, you will play a pivotal role in driving the success of AV commissioning across multiple regions. Reporting directly to the Global Commissioning Lead, you will lead a high-performing team of AV Commissioning Engineers, ensuring flawless execution of AV solutions for some of the most dynamic and complex environments worldwide. This is a leadership position that blends technical mastery, strategic oversight, and client engagement. You will set standards, mentor talent, and champion best practices while ensuring every project meets EOS’s uncompromising quality benchmarks. Please note: This role requires 60%–70% travel across regions. KEY RESPONSIBILITIES: • Lead and Inspire: Manage and mentor a regional team of AV Commissioning Engineers, fostering a culture of excellence and continuous improvement., • Operational Oversight: Direct daily commissioning activities across multiple sites, ensuring consistency, quality, and adherence to timelines., • Resource Management: Coordinate resource allocation, scheduling, and task assignments to meet project milestones efficiently., • Technical Validation: Review AV system designs for feasibility, compliance, and alignment with client requirements., • Quality Assurance: Conduct rigorous testing and validation to guarantee AV systems meet the highest performance standards., • Client Engagement: Act as the primary point of contact during commissioning phases, delivering exceptional customer experience., • Cross-Functional Collaboration: Work closely with project managers, design engineers, and programmers to ensure seamless project delivery., • Process Optimization: Develop and implement commissioning best practices, workflows, and documentation standards., • Technical Expertise: Provide advanced troubleshooting and guidance during complex commissioning tasks., • Risk Management: Monitor project progress, identify potential risks, and implement proactive mitigation strategies., • Knowledge Sharing: Facilitate training sessions and promote knowledge transfer within the commissioning team., • Bachelor’s degree in Electrical Engineering, Audio Engineering, Computer Science, or equivalent experience., • Proven experience as an AV Commissioning Engineer or similar leadership role., • Strong understanding of AV technologies including audio processors, video codecs, displays, and control systems., • Familiarity with AV protocols such as HDMI, HDBaseT, Dante, and AES67., • Proficiency in AV system calibration and audio optimization., • Hands-on experience with AV testing equipment and measurement tools., • Exceptional troubleshooting and problem-solving skills., • Excellent communication and interpersonal skills for client and team interaction., • Detail-oriented with a commitment to delivering high-quality outcomes., • Ability to work independently and collaboratively in fast-paced environments., • Flexibility to adapt to evolving project requirements and deadlines., • Professional demeanor and customer-focused approach., • Industry certifications such as CTS (Certified Technology Specialist) or equivalent. EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor. #IND #LI-HH1 Pay Range$140,000—$150,000 USD

Job DescriptionCompany Description Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid. Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa. Job Description Commercial and Money Movement Solutions (CMS) division's charter is to capture new sources of money movement through card and non-card flows, including Visa Business Solutions, Government Solutions and Visa Direct which presents an enormous growth opportunity. Our team brings payment solutions and associated services to clients around the globe. Our global clients and partners deploy our solutions to serve the needs of Small Businesses, Middle Market Clients, Large Corporate Clients, Multi Nationals and Governments. The CMS - Visa Direct SRE group is looking for a Sr. System Reliability Engineer who is passionate about System Reliability Engineering and 3rd level Application Support for multiple fast-growing Products. This individual will be responsible for issue investigation, services monitoring and reporting, Production validations and leading root cause analysis and problem resolution with multiple teams. Determining any impacts due to internal or external incidents and the associated service and function availability. Specific Responsibilities include: • Provide level 3 application support for mission-critical applications including Investigate issues, problems, detect and investigate defects. • Determine and provide root cause analysis based on application behavior and log data. • Utilize basic scripting skills to generate log output based on support requests and issues, • Work with multiple teams to determine the mitigation and resolution solutions for issues and problems., • The ability to perform follow-up items in areas for continuous improvement, • Support CMS systems globally including Applications, Infrastructure and Connectivity with dependent systems and services, • Support applications hosted in Linux/Docker/Kubernetes environment, • Gauge the scope and criticality of the impact of issues to properly categorize and prioritize., • Identify and raise concerns with upcoming changes to management and senior support leads, • Identify gaps in existing processes and procedures which may include developing automation through DevOps tools and processes., • Create and update operating procedure and training documentation as needed, • Work with some supervision and assist teams in day to day activities, • Perform identified proactive activities designed to promote a trouble-free production environment., • Work cross organizationally to ensure problems are solved promptly and effectively. This includes escalating to the appropriate senior team members and next level management in a timely manner., • Analyze Incidents to identify problems and assist in determining areas for improvement. Execute plans to implement appropriate changes, • Review processes and procedures for use by the Visa stakeholder teams and third parties involving New Flows applications, • Provide recommendations to management team to increase effectiveness of organization and technology solutions, • Strong interpersonal, facilitation, and leadership skills along with effective communication (both written and verbal) skills, • Willing to work as a team and take responsibilities where needed, • Ability to convey New Flows Operations concepts and issues. This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager. Qualifications Basic Qualifications: -2+ years of relevant work experience and a Bachelors degree, OR 5+ years of relevant work experience Preferred Qualifications -3 or more years of work experience with a Bachelor’s Degree or more than 2 years of work experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) -2 - 3 years of experience with JAVA, J2EE applications -2 – 3 years of experience managing applications running on different middleware stack (Java TcServer, Jboss, Containers, Docker EE, Kubernetes) -Understanding of the Incident, Problem and Change management processes. -Understanding Agile Scrum processes and concepts. -Prior experience with automating support activities that enable efficiency and productivity -Understanding of SOA principles and Web Services technologies: REST & SOAP -Working knowledge of Oracle or other relational databases -Comfortable with working in both Windows and Linux environments -Experience with scripting languages such as PowerShell, Shell/Bash, JavaScript, Python, Ruby -Experience with branching strategies within GIT related context. -Experience with continuous integration and continuous delivery (CI/CD) tools (Jenkins) and automation -Experience with using Splunk for Monitoring and Issue triage -Experience with using Prometheus/Grafana -Ability to adapt to shift work (off hours/weekend work) -Analytical and diagnostic skills, e.g., root cause analysis -Must have a strong commitment to execution, follow through and timely communication -Excellent writing and interpersonal skills with the ability to communicate effectively with both technical and non-technical customers Additional Information Work Hours: Varies upon the needs of the department. Travel Requirements: This position requires travel 5-10% of the time. Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law. Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code. U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 105,800.00 to 149,550.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.

Job Description Client: • Top-rated Engineering firm focused on the planning, design, and construction of Water/wastewater-related facilities & infrastructure in the US & Canada, • 100% employee-owned for close to 100 years, • Full Benefits: Health, Vision, Dental, and 401K match, • Manage multiple water/wastewater projects involving treatment, distribution, collection, storage, and pumping systems., • Provide technical leadership and guide clients through all project phases to meet budget, schedule, and quality goals., • Oversee engineering tasks including design, cost estimates, bidding, construction support, and commissioning., • Conduct hydraulic modeling, process evaluations, and technical documentation., • Coordinate multidisciplinary design teams and ensure QA/QC compliance., • Supervise and mentor engineers, designers, and technical staff., • Support recruitment and hiring of engineering personnel., • Manage sub-consultants and ensure their successful integration into projects., • Contribute to business development, including proposals, interviews, and client negotiations., • Build and maintain strong client relationships., • Bachelor’s degree in civil or environmental Engineering, • Licensed Professional Engineer in Texas (or able to obtain within 6 months)., • 15+ years of experience in water/wastewater engineering, with expertise in hydraulics and treatment plant design., • Proven track record managing projects from planning through construction, including budget, schedule, and quality oversight., • Broad knowledge of water, wastewater, stormwater, and reuse systems, including master planning and conveyances, • Master’s Degree in Civil or Environmental Engineering, or Business Administration (+)., • Engaged in professional organizations via presentations, committee work, and leadership positions (+).

Job Description The Traffic Analysis Lead will oversee traffic engineering, modeling, and forecasting efforts to support transportation planning, roadway design, and mobility projects. This role provides technical leadership while managing team workload, mentoring staff, and delivering high-quality analyses that inform safe, efficient, and sustainable transportation solutions. Key Responsibilities: • Identify new opportunities, build relationships with developers, agencies, and municipalities, and secure contracts for traffic engineering services., • Lead and review traffic engineering analyses, including traffic impact analyses, corridor studies, intersection capacity analysis, safety and crash analysis, travel demand modeling and forecasting, multimodal analysis, simulation studies, signal timing and optimization, origin-destination and travel behavior studies, and environmental/policy support., • Conduct quality control and technical review of traffic studies, reports, and deliverables to ensure compliance with state DOT and FHWA guidelines., • Manage team workload and project assignments to balance priorities, meet deadlines, and maintain high-quality deliverables., • Mentor and coach junior engineers and analysts, supporting professional growth and development., • Collaborate with multidisciplinary teams, including roadway designers and planners, to integrate traffic analysis into project designs and documentation., • Bachelor's degree in Civil Engineering, Transportation Engineering, or related field., • Professional Engineer (PE) license required., • 12+ years of experience in traffic engineering and analysis, including leadership or supervisory experience., • Strong knowledge of traffic engineering principles, roadway capacity analysis, and forecasting methodologies., • Experience in client-facing roles, supporting business development and proposal efforts., • Excellent project management skills, with proven ability to manage workload, budgets, and deadlines., • Strong communication and presentation skills, with the ability to explain complex technical concepts clearly., • Experience mentoring and developing junior engineers and analysts. Texas-based position, with consideration for candidates in surrounding states. Equal Opportunity Employer | Veterans | Disabled

Job Description Are we the road to your future? We are currently searching for an experienced Roadway Senior Project Manager to support our Southwest Region located in Texas. To be considered for this position, applicants must have, at minimum, 15 years of relevant experience utilizing TxDOT specific processes, manuals, or guidance. What you’ll be doing: Project Execution • Prepares a Project Execution Plan (PEP) that identifies the project team organization, identifies each specific task or phase and all work that must be performed to complete the project, outlines a schedule to ensure that the project can be completed on time, and develops an estimate and schedule of the manpower requirements needed to complete the project, • Holds a project kick-off meeting to review the PEP with project team members, • Ensures Quality Control reviews are taking place and are documented, • Is responsive and maintains direct contact with clients on a continuing basis to discuss technical and scheduling issues, • Conducts project staff meetings to review progress and further communication and coordination within the team, • Participates in the month end project review that coincides with monthly billing and status reports, • Prepares and presents a detailed project review for the Group Manager, • Prepares and issues a monthly project progress report, • Ensures that all technical design changes are approved to conform to the standards, systems and procedures as prescribed by the requirements of the project, • Solicits the help of the Operations Manager and other Project Managers, as appropriate, to solve scheduling or technical problems encountered in the progress of the work, • Evaluates the effect of scope changes on project budgets and schedules, then negotiates with the client to increase fees required to accommodate such scope changes as necessary, • Reviews, approves, and provides necessary documentation for invoicing in a timely manner, • Provides input and participates in business development efforts, • Bachelor’s degree in Civil Engineering or equivalent, • Licensed Professional Engineer in Texas, • A minimum of 15-20 years of relevant experience utilizing TxDOT specific processes, manuals, or guidance, • Must be proficient with OpenRoads Designer, • Ability to pass a pre-employment drug screening to ensure a safe and productive work environment. Volkert adheres to federal guidelines, which may include testing for substances such as marijuana. Please note that federal regulations may differ from state-specific guidelines, • If applicable to the position, a post offer fit for duty evaluation to ensure the individual can safely perform the essential functions of the role, • Valid driver’s license Volkert is employee owned and a Top 100 design firm, committed to providing clients with creative solutions for sustainability, including improvements to infrastructure, the environment, and natural resources. Founded in 1925, Volkert is celebrating a century of serving our employees, clients, partners, and communities. At Volkert, we pride ourselves on providing all of our employees with competitive compensation, positive work/life balance, and professional development opportunities, as well as fostering a diverse and inclusive workplace in all of our offices nationwide. Key Benefits: • Employee Stock Ownership Plan (ESOP), • Medical, Dental, & Vision, • 401(k) retirement savings plan + employer matching, • Paid Time Off (PTO) and holidays, • Employer-Paid Life/AD&D insurance, • Employer-Paid short-term disability and long-term disability, • Wellness incentives, • Student Debt Retirement Match “For a century, Volkert has done meaningful work that improves our infrastructure and quality of life throughout our communities. We are proud of our one-hundred-year legacy and humbled by the opportunities ahead of us as we look forward to our next century of service. With our commitment to employee ownership and sustainable growth, you can build a career here that really makes a difference.” – Thomas A. Hand, PE, Chairman of the Board and Chief Executive Officer EOE-Race/Sex/Vets/Disabled Volkert does not accept unsolicited resumes from headhunters, recruitment agencies or fee-based recruitment services. Austin Houston McKinney Rockwall Round Rock San Antonio Tyler TX #LI-SD1

Role: Manufacturing Process Engineer Location: Austin, TX (Hybrid T-W-T Onsite) Type : Contract role Duration: 6 months Description As a DC Process Engineer you are responsible for the design, implementation and support of excellent Manufacturing & Distribution Center Processes for products. The main skills required involve a combination of Hardware Engineering skills, Software Engineering skills and Manufacturing Process Engineering skills. Your responsibilities include: • Analysis of business requirements and translation to Shopfloor Software (MES) system configurations (e.g. workflows, recipes, process routes/rules), • Test process development and implementation, including automated product testing, • Configuration, testing and support of end to end process implementation, • Maintenance of process and product data (e.g. product BOMs, specs and master data), • Continuous process improvement and optimisation, driving key performance metrics, • (Yield, UPH, Order Cycle Time, Cost, Scrap, DPPM, CPK etc.), • Provide direction and support to Production support teams for technical considerations, • Data analysis, monitoring and quality assurance (product genealogy, test results, key performance indicators, etc.), • Documentation creation and release, • Participate in new projects for global implementation, • Work closely with Design/HW/SW/Operations teams worldwide

Role: DC Process Engineer - Product Operations Location: Austin, TX (Hybrid T-W-T Onsite) Duration: 6 months Note: Team member will need to travel to Europe as a part of project start up. They will need the ability to travel to Cork, Ireland for the systems development and training as well as travel to US DC for the site start up and ramp support. Description As a DC Process Engineer you are responsible for the design, implementation and support of excellent Manufacturing & Distribution Center Processes . The main skills required involve Software Engineering skills paired with an understanding of Manufacturing Process & Hardware Engineering. Your responsibilities include: • Analysis of business requirements and translation to Shop Floor Software (SFS) system configurations (e.g. workflows, recipes, process routes/rules), • Configuration, testing and support of end to end process implementation, • Partner with Test Engineering (TE) for SFS controls for automated product testing, • Maintenance of process and product data (e.g. product BOMs, specs and master data), • Continuous process improvement and optimization, driving key performance metrics (Yield, UPH, Order Cycle Time, Cost, Scrap, DPPM, CPK etc.), • Data analysis, monitoring and quality assurance (product genealogy, test results, key performance indicators, etc.), • Work with core software development team to define future SFS system enhancements, • Provide direction and support to production support teams for technical considerations, • Documentation creation and release, • Participate in new projects for global implementation, • Work closely with Design/HW/SW/Operations teams worldwide Minimum Qualifications • B.Eng, M.Eng in Electronic / Electrical Engineering, Software Engineering (or equivalent) Education & Experience • Problem solving, communication and documentation skills, • Experience using scripting languages such as UNIX shell/Perl/Python., • MS Excel, data skills and experience with statistical analysis, • Project management skills, • Familiarity with Apple hardware and software technologies Preferred Additional Skills • Knowledge of IP networking and local area network (LAN) infrastructure., • Ability to diagnose and resolve network connectivity issues, • Hardware failure analysis skills

Medical | Dental | Vision | PTO | Holidays This Jobot Job is hosted by: Brittany Packard Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume. Salary: $120,000 - $150,000 per year A bit about us: Our client is a mission-driven architecture, engineering, and interior design firm with a significant presence in San Antonio, Texas. Established in 2000, their San Antonio office has become integral to the firm's operations, focusing on creating spaces that positively impact communities across South Texas. Services Offered The San Antonio office provides a comprehensive range of services, including: Architecture: Designing functional and inspiring spaces. MEP Engineering: Mechanical, electrical, and plumbing engineering solutions. Interior Design: Crafting intuitive and aesthetically pleasing interiors. Commissioning: Ensuring systems meet performance standards. Construction Administration: Overseeing project execution. Bond Planning & Communication: Assisting with public funding and stakeholder engagement. Their work spans various sectors, with a strong emphasis on educational, healthcare, and community-focused projects. Why join us? • 10% bonus, • 4 days onsite, 1 day remote, • medical, • dental, • vision, • 401k match | 5%, • PTO, • paid holidays Job Details Position: Electrical engineer, team lead PE Location: Austin, TX Work Schedule: 4 days onsite, 1 day remote Bonus: 10% discretionary Ideal Start Date: ASAP Join Our Team We’re not just hiring—we’re looking for high-impact contributors who are passionate about engineering and excited to design environments that make a difference in our communities. If you thrive in a collaborative setting, embrace innovation, and take pride in high-quality work, we want to meet you. About the Role Our progressive Engineering Team in Austin, TX is seeking a Senior Electrical Engineer (K-12/Healthcare Building Design), PE. This individual will play a key role in ensuring project execution aligns with design intent, providing technical leadership across a wide range of building types. We’re looking for someone who brings strong insight, exceptional quality standards, and a commitment to excellence. For over 75 years our client has built a legacy of design distinction, grounded in our dedication to people, community, and clients. We believe in developing strong, capable teams—and we hope you’ll be part of that growth. How You’ll Make an Impact As a Senior Electrical Engineer and Team Leader (PE), you will: Collaborate closely with engineers, architects, and interior designers across our Austin, Houston, and San Antonio offices. Lead and coordinate studies, designs, and construction documents for projects of varying size and complexity. Conduct site surveys and work with electrical utilities for both renovation and new construction assessments. Design building electrical systems, including power distribution and lighting, with working knowledge of fire alarm and low-voltage systems. Oversee and coordinate construction documents for small to mid-sized projects. Participate in construction administration activities, including reviewing submittals and performing site observations. Ensure compliance with applicable codes, standards, and industry best practices. Utilize software tools for electrical load analysis, short circuit studies, and lighting calculations. Mentor and support junior engineering staff. Develop multidisciplinary solutions to complex electrical system challenges. What You Bring Active Professional Engineer (PE) license Proficiency with Revit (required) 7+ years of electrical engineering experience Bachelor’s degree in Electrical Engineering, Architectural Engineering, or equivalent field Strong communication, leadership, and problem-solving skills If you’re ready to contribute to meaningful projects and be part of an established, mission-driven team, we’d love to hear from you. Interested in hearing more? Easy Apply now by clicking the "Apply Now" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. 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Job Description An established civil engineering firm is seeking a Professional Engineer (P.E.) to join its growing team in Texas. This is an excellent opportunity for an experienced civil engineer who thrives in a collaborative, forward-thinking environment that values innovation, professional development, and meaningful project impact. The firm works on a diverse range of projects including master-planned communities, municipal infrastructure, urban redevelopment, and educational facilities . You’ll play a key role in designing and delivering civil engineering solutions that enhance both the built environment and the surrounding community. This position offers a flexible hybrid work schedule , combining in-office collaboration with the freedom of remote work. Key Responsibilities • Lead or support the design, planning, and coordination of civil engineering projects., • Collaborate with multidisciplinary teams to ensure technical quality, accuracy, and timely delivery., • Prepare detailed plans, reports, and technical documentation., • Mentor junior engineers and foster a positive, growth-oriented team culture., • Communicate directly with clients, contractors, and municipalities throughout the project lifecycle. Qualifications Qualifications • Education: Bachelor’s degree in Civil Engineering (required)., • Certification:, • EIT in Texas or ability to obtain within 6 months., • Professional Engineer (P.E.) license preferred., • Experience: Minimum 5 years in civil engineering design or a related discipline., • Technical Skills:, • Proficiency in Microsoft Office Suite., • Working knowledge of AutoCAD Civil 3D and/or Bentley design software preferred., • Must be legally authorized to work in the United States. Why is This a Great Opportunity What’s on Offer • A collaborative, non-corporate work culture that values initiative and creativity., • Structured career growth and professional development support., • Access to leadership training, mentorship, and licensure assistance., • Competitive salary and comprehensive benefits., • Flexible hybrid work model promoting work-life balance., • Commitment to diversity, inclusion, and employee success.

Job DescriptionDescription: The Support Engineer is an entry to mid-level position at TriCore. Support Engineers are responsible for remotely troubleshooting, using a variety of automation technologies and platforms. These technologies are deployed for the control of automated manufacturing processes. Service Engineers spend most of their time and effort communicating with customers, troubleshooting their issues and documenting those efforts. This position is best described as technical support for customer production, cleaning, data collection & reporting systems. This position is a corporate position, regardless of the engineer’s location within a region. Work will be executed with a multi-discipline engineering team. This position requires acquisition and knowledge of engineering skills and technologies. Essential Duties & Responsibilities • Troubleshooting of issues from limited to moderate scope, where analysis of situations or data requires a review of relevant factors., • Exercises judgment within defined procedures and practices, to determine appropriate action., • Normally receives general instructions on routine work, detailed instructions on new cases or assignments., • Receives predetermined assignments subject to moderate level of control and review. Develops to receive assignments in the form of objectives with goals and the process by which to meet goals., • Developing professional expertise. Applies company policies and procedures to resolve a variety of issues., • Program, configure, test and implement PLC and HMI based solutions to customer reported issues., • Utilize TriCore’s standards and best practices., • Understand and follow all safety, conduct and policy requirements established by TriCore and clients., • Other duties and responsibilities as assigned or deemed necessary by management. Requirements: • Bachelor of Science degree in Electrical Engineering or other equivalent experience will be considered with solid evidence of success., • Entry level to approximately 5 years’ experience preferred, • Demonstrated proficiency with the following:, • Electrical Design, • PLC ladder logic programming, • HMI programming, • Computer programming, • Knowledge and application of complex electrical principles and advanced electrical troubleshooting skills, • Demonstrated to be highly proficient with computer technologies including but not limited to Windows Operating Systems, Microsoft Word, Excel and Outlook., • Excellent verbal and written communication skills are required., • Earnestly looks for ways to improve skills and is a dedicated driven learner., • Work effectively with decreasing amount of assistance from others as skills are acquired., • Exhibits a high level of initiative and resourcefulness., • Excellent customer service and teamwork skills., • Work produced demonstrates excellent attention to detail and accuracy., • Remote, • Night Shift Rotations between 7pm – 7am Central time, 8 hours shifts weekdays, 12 hours shifts weekends., • Weekend shifts are rotating, every 3rd weekend.

Job DescriptionJr. Solutions Engineer Are you the go-to tech-savvy friend who loves figuring things out? Do you get excited about solving problems and helping people understand how things work? If you're ready to launch your career in tech and want to be part of a collaborative team making a real impact in e-commerce, we’d love to meet you. About Us: ShipperHQ is headquartered in Austin, Texas, making a big impact in the e-commerce shipping space. Founded in 2009, we are a premier supplier of shipping software for e-commerce sites, selling to both SMB and Enterprise customers. We have 50+ team members spread across the globe, with 30+ members based in Austin, Texas. We are seeking an ambitious and self-motivated individual with a positive attitude and a strong collaborative mindset. What You’ll Do: As a Jr. Solutions Engineer, you’ll support our Sales and Implementation teams by helping prospective and new customers understand how ShipperHQ works and how it can solve their unique shipping challenges. You’ll learn the ins and outs of our product, gain exposure to a variety of e-commerce platforms, and grow into a trusted resource for our customers and internal teams. • Learning the ShipperHQ platform and becoming a product expert, • Supporting sales calls and demos by helping explain how our solution fits customers' needs, • Troubleshooting basic setup questions and guiding customers through early configuration steps, • Gathering customer feedback and helping relay it to the Product team, • Collaborating with Technical Support and Engineering to help solve customer challenges, • Growing your technical skills by exploring APIs, integrations, and the e-commerce ecosystemWhat We’re Looking For:, • Recent graduate in a technical or business-related field (or equivalent hands-on experience), • Some exposure to web technologies or SaaS products - familiarity with REST APIs is a plus, but not required, • Strong communicator who enjoys working with people, • Detail-oriented, curious, and eager to learn This is a highly fast-paced environment where no two days will look alike. For the right candidate, with the right attitude, there are fantastic opportunities for career progression. We are an agile, fast-moving team that likes to roll up our sleeves and solve some of the biggest issues in shipping. You will learn more at ShipperHQ in a year than you would in 3 years at other companies because of our collaborative learning culture that fosters continuous growth and innovation. Benefits and Perks: • Collaborate with a motivated team, directly tying your results to organizational success, • 22 days of PTO plus public holidays, • 401k Match, • Medical, Dental, and Vision Insurance, • Maternity and Paternity Leave, • This is a Hybrid, full-time position working out of our Austin, TX office Powered by JazzHR cB2fYAkmUQ

Job DescriptionCompany Description Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid. Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa. Job Description At Featurespace, now part of Visa, we strive to be the world’s best software company at protecting our clients and their customers from fraud attacks. We do that with personality, heart and professionalism, cultivating an innovative, fun and positive team atmosphere where everybody can contribute to solving our clients’ problems in new, innovative ways. We are always seeking to be the best at what we do and make our customers smile. We are seeking a Support Engineer to join our Americas Support Team. This is a highly technical customer-facing position that goes beyond what is typically expected in an entry-level support role. You will work directly with enterprise clients, diagnosing complex issues in live fraud detection environments, and partnering closely with engineering to deliver effective solutions. You will provide support for multiple Featurespace products, including ARIC, deployed across both cloud and on-premises infrastructures. Your work will help ensure mission-critical systems remain reliable, high-performing, and secure, protecting millions of payment transactions from fraud every day. Starting on a fast-track learning program, you will quickly develop your knowledge and skills in all areas of our products to facilitate getting involved with supporting customer deployments after installation, technical diagnosis of issues, helping to shape processes and building tools to speed up our internal work. You will be part of the team who is responsible for providing our customers with a world-class service and technical support through all communication channels and touchpoints. You will act as the single point of contact for our post-deployment customers, engineers and QA to achieve positive and creative outcomes to their support requests. Responsibilities: • We hire people with a willingness to adapt to a variable role, so along with the key responsibilities below, we ask for ownership of any other duties as required., • Act as a primary technical contact for customers in the Americas after deployment., • Manage inbound support requests via calls, tickets, and email, ensuring timely acknowledgment and clear communication., • Provide professional updates on case progress and resolution timelines., • Diagnose application, database, and infrastructure issues with precision., • Investigate and resolve Linux-based system problems using shell tools and scripts., • Analyze logs, configurations, and data flows to identify root causes., • Work with engineers and QA to ensure that issues are resolved, and fixes deployed, in a timely fashion., • Maintain suitable deployment-specific support documentation., • Deliver quality by planning and being organized. This role is not able to support any form of sponsorship (This includes support such as : J-1, F-1, CPT, or OPT and employment-based sponsorship such as: H-1B, H-1B1,E-3, O-1, TN and any EAD card holders that may need assistance in the future.) This position is open to candidates to be based in Atlanta, Denver, Miami, Austin or Ashburn (Atlanta is the preferred location and will not offer any relocation). Qualifications Basic Qualifications: • Minimum of 6 months of work experience or a Bachelor's Degree, • Proficiency in Linux, including command line tools, shell scripting, and log analysis., • Familiarity with cloud platforms such as AWS or Azure., • Experience working in a customer-facing role, technical or non-technical., • Fluent in English and Spanish, both written and verbal., • Two or more years of work experience, • A Degree in a scientific or numerate discipline, e.g. Computer Science, Physics, Mathematics, Engineering., • Experience with MongoDB / NoSQL databases., • Performance testing and understanding of networking concepts., • Ability to communicate well internally and with customers, adapting fluidly to different audiences – ranging from highly technical software architects to non-technical business owners., • An understanding of source control, database architecture and some level of programming (Java or Python preferred) Additional Information Work Hours: Varies upon the needs of the department. Travel Requirements: This position requires travel 5-10% of the time. Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law. Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code. U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 66,600 to 99,700 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.

Job DescriptionDescription: Who We Are Acumera is now Scale Computing! Scale Computing is a global leader in edge computing, hyperconverged infrastructure, and managed networking solutions. We deliver innovative, secure, and scalable technology that powers critical operations worldwide. Duties and Responsibilities Support network security systems deployed and managed by the organization for its customers Resolve customer issues while maintaining high levels of customer service Focus on quality customer service and continuous process improvement Act as the primary point for managing and resolving customer service technical support issues Provide customers with quick response times and first call problem resolutions Requirements Primary Skill Good understanding on networking protocols and and technical troubleshooting. Ethernet, Frame Relay, TCP/IP, HSRP, PPP, VRRP, ISDN, VPN. Working Knowledge: ARP, PING, IPCONFIG, ROUTE, NSLOOKUP commands. Routing protocols RIP/RIP2, OSPF, IGRP, IS-IS, EIGRP, BGP Must be able to configure, maintain, and troubleshoot IPSec VPNs. Hardware: Juniper Firewall (NS-5GT, SSG5, SSG140, SSG520, SSG-1000) Fortinet Firewalls (FG20C, FG100D, FG221B) Read, understand, and be able to correlate traffic logs or debug logs with specific issues or issue types. Experience installing, maintaining, supporting, and upgrading firewalls, preferably Juniper and/or Fortinet firewalls Qualifications 1-4 years of experience in a network engineer or similar technical role. Strong communication and interpersonal skills. Ability to follow processes and procedures accurately. Customer-focused with a positive attitude. Quick learner and adaptable to new technologies. Education Bachelor's degree in Computer Science, Information Technology, Network Engineering, or a related field. Certifications such as Cisco Certified Network Associate (CCNA), CompTIA Network+, or equivalent are preferred. Benefits Group medical insurance. Casual dress code. Hybrid work schedule Paid company holidays. Cab Facilities. Fully stocked snacks at office. Vibrant and Inclusive Workplace Atmosphere. Flexible work environment and an opportunity to grow as we grow. Scale Computing is an equal opportunity employer. The final candidates will be subject to a pre-employment background check. Requirements:

Job DescriptionWalkMe, an SAP company, pioneered the Digital Adoption Platform (DAP) to enable business leaders to fully harness technology in today's complex digital landscape. By leveraging WalkMe's features—guidance, engagement, insights, and automation—employees boost efficiency, executives gain greater visibility into digital usage, and organizations maximize their digital assets, driving successful digital transformation. Together, SAP and WalkMe form a powerful partnership that revolutionizes the digital transformation journey. This collaboration allows businesses to unlock the full potential of SAP's robust ERP solutions while seamlessly enhancing user experience and productivity with WalkMe's intuitive digital adoption platform. We are seeking a Technical Support Quality & Experience Analyst to join our Technical Support team. This role is responsible for reviewing Service Level Agreements (SLAs), monitoring customer satisfaction (CSAT) survey results, conducting quality feedback scoring and identifying trends in quality feedback data. The successful candidate will also keep internal documentation up-to-date with process updates that impact ticket handling, with the aim of improving the overall customer experience. This role provides an excellent opportunity to contribute to our customer experience strategy and make a significant impact on our customer satisfaction levels. If you are passionate about customer service and have a knack for data analysis, we would like to meet you. What You'll Own • Conduct SLA and case reviews upon request and provide detailed reports., • Monitor incoming CSAT survey results and identify feedback that needs to be actioned on., • Conduct quality feedback scoring and provide comprehensive reports., • Review quality feedback data for trends and make recommendations for improvements., • Maintain up-to-date internal documentation regarding process updates that impact ticket handling., • Help identify and implement improvements to the support process to ensure adherence to our high standards of customer service., • Collaborate with the product and R&D teams to identify trends based on ticket data., • Coordinate support team trainings based on data trends to fill team knowledge gaps., • Provide customer escalation oversight for customer accounts.What You'll Need to Succeed, • 5+ years working in a customer-facing technical, data analyst, or operations role for a technical team, or similar experience is required., • Experience as a Technical Support Engineer is a plus., • Excellent communication, interpersonal and critical thinking skills., • Strong analytical skills with the ability to collect, organize, analyze and disseminate significant amounts of information with attention to detail and accuracy., • Proficiency in using databases and software like SQL, Oracle and Python., • Familiarity with data visualization tools like Tableau, Power BI or Excel., • Proven ability to manage and coordinate multiple projects in a fast-paced, highly professional environment.What Sets Us Apart, • At WalkMe, we are dedicated to building a workforce that reflects the diversity of our global community and clients we serve through inclusive programs and initiatives including equal pay, employee resource groups, holistic benefits and more. We are committed to fostering an inclusive culture which celebrates the unique experiences and perspectives each Team Member brings to the workplace., • Hybrid Work Arrangement: We offer a hybrid work schedule to perfectly combine the benefits of remote work and the essential connections and collaborations of onsite work., • Supportive Culture: We focus on the whole person, celebrating what makes us unique, and create space for community., • Professional Development: We encourage continuous learning and offer opportunities for career development through our career compass offering., • Stay healthy and happy with Wellness@WalkMe! Enjoy quarterly wellness reimbursements, daily BrightBreaks to recharge, and WalkMe’s annual Wellness Month every July—because your well-being matters all year long., • WalkMe provides health coverage options, where applicable, to ensure employees have access to essential medical benefits. Our offerings are designed to support the well-being and diverse needs of our global workforce., • WalkMe offers a generous annual leave policy tailored to meet regional standards, ensuring all employees enjoy sufficient time off to rest and recharge., • WalkMe offers RefreshMe Days throughout the year to further strengthen our commitment to work/life balance., • Robust Retirement Contributions: Ask HR about the specific offerings for your region!

Job DescriptionWho is Sonar?Sonar helps prevent code quality and code security issues from reaching production, amplifies developers' productivity in concert with AI assistants, and improves the developer experience with streamlined workflows. Sonar analyzes all code, regardless of who writes it — your internal team, genAI, or third parties — resulting in more secure, reliable, and maintainable applications. Rooted in the open source community, Sonar’s solutions support over 30 programming languages, frameworks, and infrastructure technologies. Today, Sonar is used by +7M developers and 400K organizations worldwide, including the DoD, Microsoft, NASA, MasterCard, Siemens, and T-Mobile. We believe in developing great products that are supported by great internal teams and a strong culture. We are highly committed to and obsessed with the company, users, each other, and our open source community. We have high standards and hold each other accountable for acting with positivity, dedication, thoughtfulness, empathy, and passion daily. We are deliberate with our decisions with high clarity of intention. At the same time, we feel extreme urgency and move forward quickly. And lastly, we are highly effective and operationally efficient. We operate collectively as One Team to accomplish our goals. At Sonar, CODE is more than just an acronym – it's a mindset that defines daily operations. Why You Should Apply: At Sonar, we’re a group of brilliant, motivated, and driven professionals working hard to help supercharge developers to build better, faster. Sonar helps to continuously improve code quality and code security while reducing developer toil. This means that developers can focus on doing more of what they love and less of what they don’t. Our solutions don’t just solve symptoms of problems – we help fix issues at the source – for all code, whether it's developer-written, AI-generated, or from third parties.We have a dynamic culture with employees worldwide and hub offices in the USA, Switzerland, the UK, Singapore, and Germany. Team members should be able to come to work every day, work on a product they are proud of, love what they do, and feel energized by their peers. With our roots deep in the open source community, we’re all about the mission: supercharge developers to build better, faster. The Impact You Will Have:As a Principal Support Engineer, you are a master of your craft. You have a deep understanding of the entire IT landscape, not just individual devices. You act as a critical player in maintaining the company's IT infrastructure and security. You are not just fixing a single user's issue; you are diagnosing complex system-wide problems and architecting solutions that prevent future issues. A principal support engineer mentors junior team members, develops best practices for the department, and serves as a key contributor to the overall IT strategy. You are a proactive force for security and stability, anticipating potential threats and fortifying the company's systems before a breach can even occur.What You Will Do Daily: • You will manage the full lifecycle of employee IT support, from onboarding to offboarding, for a global company. This includes handling IT equipment logistics, user access management, and ensuring data integrity., • You'll serve as a senior point of contact for daily IT incidents and service requests, resolving issues, and identifying long-term solutions. Your role involves providing on-site and remote support, including potential travel to different office locations to assist with expansions or cover absences., • A key part of your work will be creating and maintaining comprehensive documentation to empower users and streamline internal processes. You'll also manage relationships with IT vendors and drive continuous improvement by analyzing support data to enhance tooling and policies. Finally, you'll oversee physical security systems, such as access control and security cameras.The Experience You Will Need:, • 10+ years of progressively responsible experience in a technical support or engineering role. This is a senior position influencing global strategy; it requires a deep, proven track record in global, fast-moving organizations., • Proven ability to handle complex, high-profile, and critical customer issues. This includes managing and driving a resolution for technical problems that have been escalated through multiple tiers of support., • Demonstrated experience in a leadership or mentorship capacity. This is crucial. The Principal Engineer isn't just an individual contributor; they are a "knowledge multiplier" who trains and elevates the skills of others on the team., • Experience in a "problem prevention" and "root cause analysis" role. A Principal Engineer doesn't just fix problems; they identify and address the underlying issues to prevent them from recurring. This includes analyzing trends, identifying system bottlenecks, and proposing long-term solutions., • Experience in creating and implementing support processes and best practices. This includes developing internal documentation, standard operating procedures, and knowledge base articles that improve team efficiency and customer outcomes., • Demonstrated success in leading and driving continuous improvement efforts. This could be a project to automate a repetitive task, improve incident response time, or streamline a troubleshooting process.The Technical Expertise You Will Need:, • Deep Subject Matter Expertise (SME): Possesses an expert-level understanding of end-user infrastructure and corporate domain architecture., • Advanced Troubleshooting and Debugging: Ability to navigate complex systems, analyze logs and traces, develop ad hoc reporting., • System-Level Thinking: deep architectural views of how different systems and components interact with each other to provide a service to our internal customers. This is about seeing the "big picture" of the IT infrastructure, not just a single endpoint., • Automation and Scripting: familiar with at least one scripting language (e.g., Python, PowerShell) to automate tasks, create diagnostic tools, and improve operational efficiency., • Cloud and Infrastructure Knowledge: A strong understanding of cloud platforms (AWS, Azure, GCP), virtualization, networking, and security concepts., • Familiarity with evaluation and support of AI tools for Helpdesk and Customer workflows., • Data Analysis: passion for analyzing available data and system metrics (e.g., using tools like Datadog, Splunk) to identify trends, pain points, and areas for improvement.The Leadership Experience You Will Need:, • Mentorship and Coaching: Track record of success teaching, guiding, and developing the skills of junior and senior support engineers., • Strategic Communication: Excellent written and verbal English communication skills, with the ability to articulate complex technical concepts to both technical and non-technical audiences, including senior leadership and customers., • Proactive and Self-Driven: A self-starter who takes ownership of issues and actively seeks out opportunities to improve processes and prevent future problems., • Consensus Building: The ability to lead and influence diverse technical solution teams, building consensus across multiple viewpoints and priorities.Why You Will Love It Here:, • Our culture and mission set us apart. We have a dynamic work culture that values respect and kindness and embraces the right to fail (and get right back up again!)., • Great people make a great company. We value people skills as much as technical skills and strive to keep things friendly while still being passionate leaders in our domains., • We have a flexible work policy that includes 3 days in-office and 2 days work-from-home each week for those located near our office locations; some locations such as Dubai, India, Japan and Australia operate fully remotely., • We have a growth mindset. We love learning and believe continuous education is critical to our success. In an ever-changing industry, new skills are necessary, and we're happy to help our team acquire them., • As the leader in our field, our products and services are as strong as our internal team members., • We embrace transparency with regular meetings, cascading messages and updates on the growth and success of our organization.Benefits of Working with Sonar:, • Flexible comprehensive employee benefit package., • We encourage usage of our robust time-off allocations. You will receive 23 days of PTO per calendar year (on a pro-rated basis depending on your employment start date), with additional time provided for sickness, life events and holidays., • We offer an exciting 401(k) plan that has a 4% match, fully vested on day one of participation., • Generous discretionary Company Growth Bonus, paid annually., • Fully paid parking in the heart of downtown Austin, Texas., • Global workforce with employees in 20+ countries representing 35+ unique nationalities., • We have an annual kick-off somewhere in the world where we meet to build relationships and goals for the company.

Job Description The Fleet Support Engineer on the Vehicle Development team will be actively engaged in the operational uptime of our fleet. The ideal candidate will be a technical expert, adept at collaborating with cross-functional teams, meticulously documenting troubleshooting processes, and providing real-time support for daily operations. Shift: Sat-Wed 8am-6pm local time Responsibilities: • Serve as the primary point of contact for real-time escalations for sensor-related fleet issues., • Conduct in-depth root cause analysis through comprehensive log review to identify and resolve fleet issues., • Develop, update, and maintain a comprehensive troubleshooting guide for technicians, incorporating newly diagnosed faults and their resolutions., • Perform hardware bring-up and validation procedures for new sensor components (LiDAR, radar, cameras, etc.)., • Design and implement diagnostic procedures to streamline future troubleshooting processes, with a focus on sensor calibration and data integrity., • Historical review of vehicle/fleet data, including sensor data, identifying trends and issues., • Collaborate with engineering design teams to enhance tooling and improve issue detection capabilities., • Develop and implement effective countermeasures across the fleet to prevent recurring issues., • Define and capture essential data points to validate issue resolution and measure the effectiveness of implemented solutions., • Engage in cross-functional collaboration to drive continuous improvement in vehicle performance and reliability., • Availability for overtime as needed, with advanced notice provided., • Willingness to travel occasionally within the U.S. to support various operational locations. Requirements Qualifications: • Minimum 4-6 years of relevant experience in transportation, aerospace, or autonomous vehicles, with a specific focus on perception systems and sensors., • Bachelor’s degree in Electrical Engineering or Computer Engineering., • Experience with low/high voltage circuits, Unified Diagnostic Services (UDS), and how to safely troubleshoot., • Understanding of hardware and software systems architecture, communications to support in an operations setting., • Embraces a holistic problem-solving approach to identifying issues with high-level vehicle functions and drive specific resolution into single components., • Self-starter, ability to build relationships across the company., • Ability to comprehend schematics, electrical diagrams, connector end views/pinout., • Pass a background check Preferred Qualifications: • Experience with electric vehicle technology., • Experience with remotely supporting vehicle troubleshooting., • Knowledge of vehicle systems and diagnostics tools., • Experience with Linux & Python-based programming systems for fleet-level data processing., • Experience with software that interfaces with hardware., • Familiarity with networking, TCP, and socket programming. Bonus Qualifications • Knowledge of automotive functional safety (ISO26262) standards, • Firmware / Software experience (managing/developing/testing), • Experience with chassis and/or electromechanical systems, • Health Care Plan (Medical, Dental & Vision), • Life Insurance (Basic, Voluntary & AD&D), • Paid Time Off (Vacation, Sick & Public Holidays), • Training & Development, • Retirement Plan (401k, IRA), • Free breakfast and lunch

Job DescriptionDesktop/Workstation Design EngineerEmployment Type: Full-Time, ExperiencedDepartment: Information Technology CGS is seeking an experienced Desktop/Workstation Design Engineer to participate in architecture discussions, system reviews, design planning, and technology roadmap planning for current and future desktop integration efforts. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- Acts as the Subject Matter Expert for the development and implementation of the Desktop Operating System (OS) Images. - The candidate engineers’ robust solutions for large-scale deployment of software using OS deployment technologies such as Microsoft Endpoint Configuration Manager (MECM) and the Microsoft Deployment Toolkit (MDT). - Develops tests and implements software distribution packages, to include updates to software applications to be applied to desktops, laptops, tablets, and servers used within the enterprise. - Provides information and recommendations to meet various user-based software requirements. - Strong familiarity with scripting languages such as Powershell and VB script. - Implements server OS deployment methodologies to include automated server build processes. - Provides support for an OS patching infrastructure such as HCL BigFix or Windows Update/MECM that applies mandatory security updates to enterprise systems. - Analyzes, evaluates, and recommends desktop, laptop, tablet, and server hardware. - Performs security related tasks which include, documentation, vulnerability scan review, assessment support, patch management, and auditing as required. Qualifications:- The ideal candidate for this position will possess experience with integrating and upgrading desktops and laptops from the Windows 7 operating system to Windows 10 operating system, upgrading Microsoft and 3rd party applications, and have experience with litigating software such as Ipro and Concordance. - The ability to work independently with only minor guidance is a must. Our team is engineering a Windows 10 image on an Intel based system which will be integrated with Microsoft Exchange 2013, Microsoft Office 2013, and various 3rd party applications. · Windows OS engineering experience· Understanding of the application of security controls on the image· Microsoft Office engineering experience· Integrating anti-virus applications in an image· VPN/Remote access (Cisco Secure Access with RSA a plus)· Windows Scripting experience· Good writing skills Ideally, you will also have:- VB and/or VBA coding experience a plus· VDI/Citrix experience· SMS/SCCM experience a plus· Understanding of PKI· VMWare experience· Litigating software such as Ipro and Concordance Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package.- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board: more information about CGS please visit: or contact:Email: #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionQuantiq specializes in high frequency derivatives trading in the largest markets worldwide. Our approach is rigorous and pragmatic, driven by technological expertise and analytics informed by real-world experience. We value employees who love to learn and have the tenacity, curiosity and willpower to contribute to our continuing success. We are a small but passionate team, dedicated to enhancing and refining our tried and true methods as we commit to our ongoing growth and performance. Quantiq runs considerable "in-house" infrastructure (IPA realm) consisting of 50-100 computers ranging from high performance servers and varied datacenter hardware (switches, FPGAs, fiber optic cabling), to desktop computers with dedicated GPUs and an array of monitors and peripherals across offices. We control the majority of the stack and create, maintain, update, and monitor a variety of systems to keep the company’s trading running smoothly. Our hardware infrastructure operates entirely on Fedora Linux and incorporates significant first- and third-party software requiring occasional maintenance. This complete infrastructure has high uptime requirements to support our critical trading operations. Job Description:As an IT Operations Engineer, you will be responsible for managing and maintaining the core IT infrastructure, ensuring that systems run smoothly and are consistently optimized. This role requires a mix of technical skills and the ability to troubleshoot a range of hardware, network, and software issues. You will work closely with both the Technical and Operations teams to provide support, implement solutions, and contribute to the overall success of our IT operations. If the following resonates with you, we would love to welcome you to our team. Job Responsibilities: • Monitor, maintain, and optimize IT infrastructure, including servers, networks, storage, and databases, • Oversee the full system lifecycle, including provisioning, installation, configuration, asset management, monitoring, maintenance, and decommissioning of various systems, • Work with vendors to procure and deploy new hardware, • 5+ years of experience in IT operations, systems engineering, or a related role, • Strong knowledge of networking protocols and tools (TCP/IP, DNS, DHCP, VPN), • Familiarity with scripting and automation tools (e.g., Bash, PowerShell, Python), • Exceptional capability debugging and solving complex issues related to both hardware, low level software, and networking, • -Knowledge of network architectureExcellent organizational skills and attention to detail in fast-paced environment, • Strong written and verbal communication skills, • You excel at diagnosing and resolving complex technical issues across hardware, software, and network layers, • You enjoy learning and working with new technologies and platforms, • You have experience with command-line tools for troubleshooting and system management (e.g., Bash, PowerShell), • You feel at home scripting and automating tasks, • You understand and can configure networking protocols (TCP/IP, DNS, DHCP) Attach the file in the "Cover Letter" section.

Job Description Title: IT Support Specialist/Engineer (II) Duration: FTE – Direct Hire Location: Bee Cave, TX Job Description The IT Support Specialist/Engineer (II) is responsible for providing advanced technical support and troubleshooting for IT systems, resolving complex technical issues, and assisting in the maintenance of the organization's IT infrastructure. This mid-level position involves handling escalated issues from the support team, managing system configurations, and ensuring the smooth operation of networks, servers, and software systems. The ideal candidate should have solid experience in IT support, strong problem-solving skills, and a deep understanding of network and system administration. Responsibilities • Advanced Technical Support: Provide second-level support by addressing escalated technical issues that the Tier I support team cannot resolve, including hardware, software, and network-related problems., • Troubleshooting: Diagnose and resolve complex IT issues, such as server errors, system crashes, application failures, and network disruptions. Collaborate with senior IT staff for advanced troubleshooting when necessary., • Data Knowledge and Structuring: Have working knowledge of SQL, Python and other query languages to support the organizations movement towards a data centric approach to reporting., • Infrastructure (SCADA) Support: Assist in the maintenance, configuration, and monitoring of IT infrastructure components, including servers, networks, storage systems, and virtual environments., • System Administration: Perform system administration tasks such as user account management, software updates, patch management, and security monitoring in Windows., • Network Support: Support the management and troubleshooting of LAN/WAN networks, firewalls, switches, and VPNs. Assist in configuring and maintaining network security protocols., • Documentation & Reporting: Create and maintain detailed technical documentation for troubleshooting procedures, system configurations, and network diagrams. Provide reports on recurring issues and system performance., • Collaboration & Escalation: Work closely with IT team members and other departments to resolve technical problems, escalating critical issues to senior engineers or external vendors when necessary., • System Upgrades: Assist with the planning and implementation of system upgrades and new hardware/software installations, ensuring minimal disruption to business operations., • User Training: Provide training and guidance to junior IT support staff and end users on advanced technical processes and best practices., • Other: Perform all other duties as assigned. Requirements Requirements • Preferred degree in Computer Science, Information Systems, or related, • Minimum of 3 years of experience of general systems administration, • Relevant Microsoft Azure or 365 certification(s), • ITIL Foundations Certification (or complete within 90 days of hire date), • Sound troubleshooting skills which include leveraging the OSI model, • Understanding of network segmentation in a cloud environment, • Working knowledge of PowerShell scripting, • Working knowledge of Microsoft System Center products (SCCM, SCOM, SCOrch, SCSM), • Have the frame of mind to thrive in a matrix management environment, and the ability to meet strict deadlines, prioritize & delegate, • Ability to multi-task and manage internal and external customer expectations, • Effective written and verbal communication skills, including technical documentation & report writing, • Availability to participate in an on-call rotation