Manager, Learning Design and Faculty Training
3 days ago
Phoenix
Job DescriptionDescription: JOB DESCRIPTION | Manager, Design & Faculty Training JOB TITLE: Manager, Learning Design & Faculty Training STATUS: Full-Time TYPE: Remote REPORTS TO: Director of Learning, Continuous Learning PURPOSE: The Manager, Learning Design & Faculty Training is a hybrid learning design and faculty development leadership role that strengthens teaching excellence across Smith Chason College’s on-ground and online modalities. This position reports to the Director of Learning, Continuous Learning, and leads the design, delivery, and continuous improvement of faculty development experiences and resources; while also providing hands-on learning design support for Continuous Learning initiatives. In partnership with academic leaders, subject matter experts, and faculty, the Manager builds scalable systems that elevate instructional quality, support compliance and continuing medical education (CME) efforts, and ensure faculty are prepared to deliver engaging, outcomes-driven learning experiences. The role also provides operational leadership for the Smith Chason CME Portal course development and the ongoing cadence of faculty development and CME-related webinars. The Manager will utilize and support learning technologies central to Smith Chason’s ecosystem, including the iSpring LMS, Articulate Rise, and TechSmith tools (Snagit/Camtasia), applying best practices in adult learning, learning design, and faculty coaching. EDUCATION / QUALIFICATIONS / COMPETENCIES: • Bachelor’s degree required; Master’s degree preferred in Instructional Design, Educational Technology, Higher Education, Curriculum & Instruction, Nursing/Allied Health Education, or a related field., • Demonstrated experience leading faculty development, teaching and learning initiatives, instructional design, or professional education programming in higher education or healthcare education/training environments., • Experience designing and delivering professional development in multiple formats (workshops, webinars, cohort experiences, self-paced modules)., • Working knowledge of learning science, adult learning theory, and evidence-based teaching practices for both in-person and online modalities., • Strong proficiency with learning technologies and rapid development tools, including:, • iSpring (LMS experience required), • Articulate Rise, • TechSmith Snagit/Camtasia (screen capture, video editing, production workflows), • Strong project management skills, with the ability to manage multiple workstreams, stakeholders, deadlines, and review cycles simultaneously., • Excellent facilitation, communication, and consulting skills with the ability to coach and influence faculty and cross-functional partners., • Comfort working with data and feedback (participation metrics, evaluations, qualitative insights) to continuously improve programming., • Support the development and continuous improvement of Smith Chason CME Portal courses, collaborating with internal stakeholders and subject matter experts to ensure instructional quality and alignment to learning outcomes., • Apply adult learning principles and evidence-based instructional strategies to create engaging, measurable, and scalable CME learning experiences., • Maintain organized course development workflows (intake, storyboarding, review cycles, QA, publishing) to support consistent output and quality standards., • Support course updates and revisions based on learner feedback, performance data, regulatory changes, and institutional priorities.Faculty Development & Webinar Program Management, • Manage the delivery of quarterly and monthly faculty development and CME-related webinars, including planning, scheduling, facilitation logistics, communications, and post-event evaluation., • Partner with internal leaders and presenters to develop strong session objectives, outlines, learning activities, and supporting materials., • Establish repeatable webinar processes (run-of-show, tech checks, recordings, resource distribution, attendance tracking, evaluation) to ensure a high-quality participant experience., • Track participation and outcomes, and recommend improvements to increase engagement and impact over time.Faculty Onboarding Experience (Design, Delivery, Oversight), • Develop and continuously improve the faculty onboarding experience, ensuring new faculty are prepared to teach effectively in Smith Chason’s modalities and learning technology environment., • Provide continuous oversight of onboarding cohorts, including cohort communications, milestone tracking, and follow-up support., • Create onboarding tools and resources (guides, templates, checklists, microlearning modules) that reinforce expectations and instructional standards., • Partner with stakeholders to ensure onboarding aligns with institutional goals, compliance needs, and program requirements.Faculty Development Modules & Training Solutions, • Create additional faculty development-focused, module-style training solutions that are practical, measurable, and aligned to teaching competencies (e.g., lesson planning, active learning, assessment, clinical skills instruction, online facilitation, feedback practices)., • Develop reusable templates and toolkits that enable consistent course and session quality across programs., • Evaluate the effectiveness of faculty development offerings using survey feedback, participation metrics, and qualitative input, then iterate accordingly.Center for Teaching & Learning (CTL) Leadership, • Lead the creation of a Center for Teaching and Learning (CTL) that educates faculty on best practices in both on-ground and online teaching modalities., • Design a cohesive CTL program strategy including core teaching competencies, resource libraries, training pathways, and “just-in-time” supports., • Promote a culture of instructional excellence, continuous improvement, and faculty community through coaching, workshops, and modular learning opportunities., • Serve as a consultative partner to faculty and academic leadership on course delivery challenges, learner engagement, assessment strategies, and inclusive teaching practices.Learning Design Support for Continuous Learning, • Support the Continuous Learning group with learning design needs such as learning module development, instructional asset creation, and video editing/development., • Use tools such as iSpring, Articulate Rise, Snagit, and Camtasia to produce high-quality learning materials aligned to brand and accessibility expectations., • Assist with storyboarding, scripting, media production, and quality assurance to support timely, high-impact deliverables.Cross-Functional Collaboration & Continuous Improvement, • Collaborate with academic leadership, subject matter experts, and operational partners to align faculty development and CME initiatives with institutional priorities., • Establish and maintain clear documentation for processes, standards, and templates to support scale and continuity. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Must be able to stand and/or sit for prolonged periods of time, • Can independently move objects up to 25 lbs., • Sufficient hand, arm, and finger dexterity to operate a computer keyboard, other office machinery, and perform repetitive motions, • Must have sufficient hearing and speaking ability to communicate in person or on the phone/computer with others CULTURE OF CARE: Culture of Care is our commitment to create a supportive environment in which every student can achieve their educational and career goals. Culture of Care encourages one-on-one relationships. Creating a culture that focuses on the student and their wellness. This includes understanding the student's complex lives. It is about creating a school where everyone feels welcomed by:? • Creating a sense of community in all interactions and communications with students?, • Identifying problem areas and offering assistance?, • Opening up safe conversations for cooperative solutions?, • Holding students to standards and goals that will ultimately make them successful in their careers Requirements: