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Job DescriptionDescription: NO WEEKENDS, NO EVENINGS, NO HOLIDAYS We offer competitive pay as well as PTO, Holiday pay, and comprehensive benefits package! Benefits: · Health insurance · Dental insurance · Vision insurance · Life Insurance · Pet Insurance · Health savings account · Paid sick time · Paid time off · Paid holidays · Profit sharing · Retirement plan GENERAL SUMMARY The Supervisor of Financial Clearance is responsible for overseeing the daily operations of a team of financial clearance specialists who manage prior authorizations and patient estimations. This role ensures that staff follow established workflows, meet performance goals, and provide timely and accurate service to support patient access and reduce financial risk to the organization. The Supervisor works under the direction of the Manager of Financial Clearance and serves as the first line of support for operational questions, issue resolution, and performance coaching. This role does not include oversight of in-office dispensing authorization, external pharmacy authorizations (e.g., CVS, Walgreens), or HMO product PCP referrals. Requirements: ESSENTIAL JOB FUNCTION/COMPETENCIES The responsibilities and duties described in this job description are intended to provide a general overview of the position. Duties may vary depending on the specific needs of the affiliate or location you are working at and/or state requirements. Responsibilities include but are not limited to: • Supervise day-to-day activities of a team responsible for prior authorizations and patient estimates., • Monitor individual and team productivity, quality, and turnaround times., • Provide real-time support, guidance, and coaching to staff., • Assist with onboarding, training, and ongoing development of team members., • Foster a positive and collaborative team environment., • Ensure timely and accurate submission of prior authorization requests and eligibility checks., • Track pending authorizations and follow up to avoid appointment delays., • Support staff in resolving payer-related issues or denials., • Escalate complex or urgent cases to management when needed., • Collaborate with A/R Team to identify common denial trends to avoid future authorization denials., • Oversee the generation of accurate patient estimates based on insurance coverage and service types., • Ensure staff are using approved tools and scripts for patient financial conversations., • Monitor and support team efforts to assist with pre-service collections., • Ensure team members are following standardized workflows and documentation protocols., • Identify workflow challenges and suggest improvements to the manager., • Assist with implementation of new tools or process changes as directed., • Participate in daily huddles and operational meetings as needed., • Provide updates to the Manager on team performance, barriers, and training needs., • Document and report any recurring issues or payer trends affecting performance., • Performs other position related duties as assigned., • Employees shall adhere to high standards of ethical conduct and will comply with and assist in complying with all applicable laws and regulations. This will include and not be limited to following the Solaris Health Code of Conduct and all Solaris Health and Affiliated Practice policies and procedures; maintaining the confidentiality of patients' protected health information in compliance with the Health Insurance Portability and Accountability Act (HIPAA); immediately reporting any suspected concerns and/or violations to a supervisor and/or the Compliance Department; and the timely completion the Annual Compliance Training. CERTIFICATIONS, LICENSURES OR REGISTRY REQUIREMENTS • N/A KNOWLEDGE | SKILLS | ABILITIES • Strong interpersonal and communication skills., • Ability to coach and motivate team members., • Detail-oriented with strong organizational skills., • Proficiency in electronic health record systems, payer portals, and Microsoft Office., • Ability to manage time effectively and adapt in a fast-paced environment., • Professional verbal and written communication skills., • Strong analytical and problem-solving skills., • Complies with HIPAA regulations for patient confidentiality., • Complies with all health and safety policies of the organization. EDUCATION REQUIREMENTS • Associate’s degree or equivalent work experience in healthcare or business administration required., • Bachelor’s degree preferred. EXPERIENCE REQUIREMENTS • 2+ years of experience in healthcare revenue cycle operations, with a focus on prior authorizations or patient financial clearance., • 1+ year in a lead or supervisory role preferred., • •Familiarity with payer requirements, insurance benefits, and financial counseling practices. REQUIRED TRAVEL • N/A PHYSICAL DEMANDS Carrying Weight Frequency 1-25 lbs. Frequent from 34% to 66% 26-50 lbs. Occasionally from 2% to 33% Pushing/Pulling Frequency 1-25 lbs. Seldom, up to 2% 100 + lbs. Seldom, up to 2% Lifting - Height, Weight Frequency Floor to Chest, 1 -25 lbs. Occasional: from 2% to 33% Floor to Chest, 26-50 lbs. Seldom: up to 2% Floor to Waist, 1-25 lbs. Occasional: from 2% to 33%

Walgreens - JobID: 86073824416 [Retail Sales / Team Member] As a Customer Service Associate at Walgreens, you'll: Model and deliver a distinctive and delightful customer experience; Register sales on assigned cash register, provide customers with courteous, fair, friendly, and efficient checkout ser

Walgreens - JobID: 86189386992 [Inventory Control / Stocker] As an Inventory Specialist at Walgreens, you'll: Be responsible for executing, monitoring, and training inventory best practices and standard operating procedures for the entire store; Support inventory management activities, including rec

Walgreens - JobID: 86196343200 [Retail Sales / Team Member] As a Customer Service Associate at Walgreens, you'll: Model and deliver a distinctive and delightful customer experience; Register sales on assigned cash register, provide customers with courteous, fair, friendly, and efficient checkout ser

Employee discounts - 25% off Walgreens brands and 15% off national brands, plus exclusive savings on electronics, travel, and more.

Whole Foods Market - JobID: PAF-WFM-F3D053D1-77CD-41B7-90A3-B9CFA67324B2_1113_1741864119_0 [Retail Associate / Team Member] As a Team Member at Whole Foods Market, you'll: Provide excellent customer service and address needs of customers in a timely and effective manner; Ensure a fresh and appealing

Prefer to have prior work experience with Walgreens.

Whole Foods Market - JobID: PAF-WFM-14FB3DF4-15B9-4BD8-8697-D8634458D96B_1163_1741864016_0 [Retail Associate / Team Member] As a Grocery Team Member at Whole Foods Market, you'll: Provide excellent customer service and address needs of customers in a timely and effective manner; Ensure a fresh and a

Sam's Club - JobID: WD129587 [Retail Associate / Team Member] As a Frontline Member Service Rep at Sam's Club, you'll: Provide customer service by assisting members with purchasing decisions; Locate merchandise; Resolve member issues; Promote Sam's products and services; Assist members with transact

Prefer to have prior work experience with Walgreens.

Winn-DixieWinn-Dixie Retail Stores - 3260 DAVIE BOULEVARD [Retail Associate / Team Member] As a Customer Service Associate at Winn-Dixie, you'll: Provide continuous attention to customer needs; Greet, assist and thank customers in a prompt, courteous and friendly manner; Stock front end products; Pe

Prefer to have prior work experience with Walgreens.

Family Dollar - 7200 Southgate Blvd [Retail Associate / Team Member] As a Customer Service Associate at Family Dollar, you'll: Assist customers with questions and recommendations; Manage sales transactions while working assigned cash register; Maintain security of cash and protect company assets; Ke

Walgreens - JobID: 85417432816 [Retail Sales / Team Member] As a Customer Service Associate at Walgreens, you'll: Model and deliver a distinctive and delightful customer experience; Register sales on assigned cash register, provide customers with courteous, fair, friendly, and efficient checkout ser

Winn-DixieWinn-Dixie Retail Stores - 901 NORTH NOB HILL ROAD [Retail Associate / Team Member] As a Customer Service Associate at Winn-Dixie, you'll: Provide continuous attention to customer needs; Greet, assist and thank customers in a prompt, courteous and friendly manner; Stock front end products;

Wawa - JobID: JR108942 [Retail Associate / Team Member] As a Customer Service Associate at Wawa, you'll: Greet and provide an enjoyable shopping experience for all customers; Respond to customer requests and complaints in a timely and courteous manner; Operate the cash register, scan items, bag merc

Prefer to have prior work experience with Walgreens.

Winn-DixieWinn-Dixie Retail Stores - 3260 DAVIE BOULEVARD [Retail Associate / Team Member] As a Customer Service Associate at Winn-Dixie, you'll: Provide continuous attention to customer needs; Greet, assist and thank customers in a prompt, courteous and friendly manner; Stock front end products; Pe

Wawa - JobID: JR117834 [Retail Associate / Team Member] As a Customer Service Associate at Wawa, you'll: Greet and provide an enjoyable shopping experience for all customers; Respond to customer requests and complaints in a timely and courteous manner; Operate the cash register, scan items, bag merc

Walgreens - JobID: 85947530480 [Retail Sales / Team Member] As a Customer Service Associate at Walgreens, you'll: Model and deliver a distinctive and delightful customer experience; Register sales on assigned cash register, provide customers with courteous, fair, friendly, and efficient checkout ser

HomeGoods - 8140 Glades Road, Lakeside Centre, Boca Raton, FL 33433, United States of America [Retail Associate / Team Member] As a Customer Service Associate at HomeGoods, you'll: Provide prompt, courteous and knowledgeable service to internal and external customers; Engage customers, provide suppo

Walgreens - JobID: 86067482672 [Retail Sales / Team Member] As a Customer Service Associate at Walgreens, you'll: Model and deliver a distinctive and delightful customer experience; Register sales on assigned cash register, provide customers with courteous, fair, friendly, and efficient checkout ser

Family Dollar - 1621 A N State Road 7 [Retail Associate / Team Member] As a Customer Service Associate at Family Dollar, you'll: Assist customers with questions and recommendations; Manage sales transactions while working assigned cash register; Maintain security of cash and protect company assets;

Walgreens - JobID: 86219373840 [Retail Sales / Team Member] As a Customer Service Associate at Walgreens, you'll: Model and deliver a distinctive and delightful customer experience; Register sales on assigned cash register, provide customers with courteous, fair, friendly, and efficient checkout ser

Mcnab Road [Retail Associate / Team Member] As a Customer Service Associate at Family Dollar, you'll: Assist customers with questions and recommendations; Manage sales transactions while working assigned cash register; Maintain security of cash and protect company assets; Keep the store well-stocked

Bachelor's degree with a solid academic record, all majors welcome OR satisfactorily completed a Walgreens Community Internship Program OR High School Diploma/GED and two years of experience in a supervisory position (does not require experience with direct reports). Completion of Store Manager trai

Family Dollar - 23058 Sandalfoot Plz Dr [Retail Associate / Team Member] As a Customer Service Associate at Family Dollar, you'll: Assist customers with questions and recommendations; Manage sales transactions while working assigned cash register; Maintain security of cash and protect company assets

Walgreens - JobID: 86257396800 [Retail Sales / Team Member] As a Customer Service Associate at Walgreens, you'll: Model and deliver a distinctive and delightful customer experience; Register sales on assigned cash register, provide customers with courteous, fair, friendly, and efficient checkout ser

Dollar Tree - 924 S Federal Hwy [Retail Associate / Team Member] As a Customer Service Associate at Dollar Tree, you'll: Assist customers with questions and recommendations; Manage sales transactions while working assigned cash register; Maintain security of cash and protect company assets; Keep the

Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the business day.Responsible for opening back door of store for deliveries.Completes product returns, order voids, cust

Dollar Tree - 2605 State Road 7 [Retail Associate / Team Member] As a Customer Service Associate at Dollar Tree, you'll: Assist customers with questions and recommendations; Manage sales transactions while working assigned cash register; Maintain security of cash and protect company assets; Keep the

Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the business day.Responsible for opening back door of store for deliveries.Completes product returns, order voids, cust

Dollar Tree - 3420 N Andrews Ave [Retail Associate / Team Member] As a Customer Service Associate at Dollar Tree, you'll: Assist customers with questions and recommendations; Manage sales transactions while working assigned cash register; Maintain security of cash and protect company assets; Keep th

Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the business day.Responsible for opening back door of store for deliveries.Completes product returns, order voids, cust

Winn-DixieWinn-Dixie Retail Stores - 901 NORTH NOB HILL ROAD [Retail Associate / Team Member] As a Customer Service Associate at Winn-Dixie, you'll: Provide continuous attention to customer needs; Greet, assist and thank customers in a prompt, courteous and friendly manner; Stock front end products;

Prefer to have prior work experience with Walgreens, with an evaluation on file. Inventory Specialist | Walgreens. Assists and coaches store team on all package delivery activities, including scanning in and out of packages, completing all daily inventory functions and, package returns at Walgreens.

Federal Highway, HomeGoods 149, Fort Lauderdale, FL 33306, United States of America [Retail Associate / Team Member] As a Customer Service Associate at HomeGoods, you'll: Provide prompt, courteous and knowledgeable service to internal and external customers; Engage customers, provide support and cre

Inventory Specialist | Walgreens. Assists and coaches store team on all package delivery activities, including scanning in and out of packages, completing all daily inventory functions and, package returns at Walgreens. Six months of prior work experience with Walgreens (internal candidates) or one

Family Dollar - 51 Ne 6th Street [Retail Associate / Team Member] As a Customer Service Associate at Family Dollar, you'll: Assist customers with questions and recommendations; Manage sales transactions while working assigned cash register; Maintain security of cash and protect company assets; Keep

Dollar Tree - 9569 Westview Drive [Retail Associate / Team Member] As a Customer Service Associate at Dollar Tree, you'll: Assist customers with questions and recommendations; Manage sales transactions while working assigned cash register; Maintain security of cash and protect company assets; Keep t

FedEx - JobID: PDX_FEC_2A22B9FF-4E4A-4C60-A174-97F067457911_240049 [Retail Associate / Team Member] As a Retail Customer Service Associate at FedEx, you'll: Follow instructions of supervisors and assist other team members in performing store functions; Assist in the training of store team members; D

Dollar Tree - 7235 Nw 88th Ave [Retail Associate / Team Member] As a Customer Service Associate at Dollar Tree, you'll: Assist customers with questions and recommendations; Manage sales transactions while working assigned cash register; Maintain security of cash and protect company assets; Keep the

Family Dollar - 2711 W Sunrise Blvd.Retail Associate / Team Member] As a Customer Service Associate at Family Dollar, you'll: Assist customers with questions and recommendations; Manage sales transactions while working assigned cash register; Maintain security of cash and protect company assets; Kee

Dollar Tree - 4745 N Ocean Dr [Retail Associate / Team Member] As a Customer Service Associate at Dollar Tree, you'll: Assist customers with questions and recommendations; Manage sales transactions while working assigned cash register; Maintain security of cash and protect company assets; Keep the s

No experience requited, hiring immediately, appy now.All Lowe’s associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need.As a Receiver/Stocker, this means:, • Being friendly and professional, and responding quickl

Dollar Tree - 1955 Nw 9th Ave [Retail Associate / Team Member] As a Customer Service Associate at Dollar Tree, you'll: Assist customers with questions and recommendations; Manage sales transactions while working assigned cash register; Maintain security of cash and protect company assets; Keep the s

Position Purpose: Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service.They process Checkout and/or Return transactions, as well as monitor and maintain the Self-Checkout area.They proactively seek product/project knowledge to provide c

As a Stocker at Kohl’s, you will be responsible for maintaining inventory levels by restocking shelves and organizing products within the store.You will ensure that all items are displayed attractively and are easily accessible to customers, supporting a positive shopping experience and efficient