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Job Description PeopleConnect is looking for a Director of CRM/Email to join our award-winning team to support our People Search division. Reporting directly to the SVP of Product, the Director &/or Senior Director of CRM/Email for Subscription Services, possessing strong experience with Customer.io (our current system) or other platforms such as SalesForce Marketing Cloud or Braze will be a strategic leader responsible for fully owning - i.e. developing, implementing, and optimizing customer relationship management and email marketing strategies – specifically tailored to B2C subscription-based products and services. This role is vital for driving customer engagement, maximizing customer lifetime value (CLV), minimizing churn, and ultimately contributing to the growth and success of the business. Sounds interesting? If so, read on! People Search is a web development division in our PeopleConnect portfolio that services over one million customers nationwide. Our cutting-edge technology connects, informs and protects people — both online and off. Our websites are consistently ranked in the top 500 top traffic sites in the US. Our products have been featured on the Discovery Channel, Mashable, Vice, Entrepreneur, Business Insider — and even made a cameo in a Disney animated comedy! A pioneer of new ideas, we’re constantly looking to develop and deploy innovative strategies and solutions. Our people and culture are second to none: we’re innovative, creative, collaborative, and talented. Together — we work magic! When in office, employees are able to enjoy our state-of-the-art facilities. Our dog-friendly office includes complimentary snacks, beverages and crazy-good perks (like massages, kombucha & cold brew on tap, catered lunches, video games, offsite team events and more)! We offer very competitive salary + generous bonus package, 100% company paid health insurance (Medical, Dental, Vision) for all employees, UNLIMITED vacation, Paid Sick Leave, Paid Holidays, Paid Bereavement, Student Loan Repayment Program, 529 Education Savings Plan, Paid Parental Leave, subsidized Dependent Care, Training/Education Reimbursement, Paid Parking and 401k Plan with Company Match, Pet Insurance, Employee Referral Rewards…and more! Check us out here! Key Responsibilities: * Develop CRM & Email Strategy: Own and execute all CRM and email marketing initiatives, including developing product value messaging, to drive customer acquisition, ongoing engagement, retention, and lifetime value for subscription products. * Lifecycle Campaign Management: Build and manage automated, multi-channel lifecycle campaigns (email, SMS, push, in-app)—from onboarding to winback and churn prevention. * Segmentation & Personalization: Create sophisticated segmentation and targeting strategies using behavioral, transactional, and demographic data to deliver highly personalized messaging. * Content & Creative Oversight: Oversee the creation of compelling email content, subject lines, and design, optimizing for deliverability and engagement. * Analytics & Reporting: Analyze campaign and program performance, set measurable KPIs, and derive actionable insights to improve customer experience and ROI. * Platform Management: Evaluate, select, and manage email and CRM tools/integrations for scalability, efficiency, and compliance. * Testing & Optimization: Drive continuous improvement through A/B testing, experimentation, and best practice adoption. * Cross-Functional Collaboration: Work closely with Product, Marketing, Engineering, and Customer Support teams to ensure CRM and email initiatives are aligned with broader business goals. * Compliance & Data Privacy: Ensure all email communications and CRM practices comply with relevant regulations (e.g., CAN-SPAM, GDPR, CCPA). Responsibilities: * Strategic Vision and Roadmap: * Develop and execute a comprehensive CRM and email strategy aligned with business objectives, focusing on improving customer satisfaction, retention, and engagement in a subscription model. * Leverage deep knowledge of customer engagement trends and CRM technology, specifically Customer.io ( our current system) and/or other platforms like Salesforce Marketing Cloud or Braze, to inform strategy and roadmap development. * Drive innovation and experimentation in the product model, identifying and leveraging new CRM features and functionalities that optimize performance and improve customer engagement. * Customer Journey Optimization: * Oversee the end-to-end customer journey, from onboarding to retention and win-back efforts, ensuring a seamless, consistent, and personalized experience at every touchpoint. * Collaborate with cross-functional teams, including product, marketing, and sales, to develop and execute multi-channel campaigns that drive customer acquisition, conversion, and retention. * Design and implement customer segmentation strategies to target customers with relevant and personalized messaging. * Email Marketing and Automation: * Lead the development and execution of email marketing campaigns, including drip campaigns, newsletters, promotional offers, and re-engagement efforts. * Utilize Customer.io's automation capabilities to build and automate workflows and personalized messaging based on customer behavior and data. * Ensure email marketing best practices are implemented, including segmentation, personalization, deliverability, and compliance with data privacy regulations. Including familiarity with SPF, DKIM and DMARC. * Data Analysis and Insights: * Develop and maintain customer data management systems to improve the accuracy and relevance of customer information. * Analyze customer data, including behavioral data collected through Customer.io, to identify trends and insights that can be used to inform business strategies and initiatives. * Define, monitor, and optimize key performance indicators (KPIs) related to customer acquisition, churn, retention, upsells, referrals, and overall revenue growth for subscription services. * Team Leadership and Collaboration: * Effectively collaborate with senior leaders and cross-functional teams across the organization, including Product-Led Growth (PLG), Technology & Products, Product & Pricing Strategy, and Revenue Operations, to deliver transformative digital solutions, says Salesforce, Inc.. * Over time must have the ability to: Lead, mentor, and develop a team of CRM/Email marketing professionals, fostering a culture of collaboration, innovation, and accountability. * Other duties as assigned. Goals: * Grow subscriber base, engagement, and retention through effective CRM and email strategies. * Maximize email deliverability, open, and conversion rates. * Create seamless customer experiences at every lifecycle stage. * Provide business insights that guide marketing and product decisions. Required Skills and Qualifications: * Experience in leading and implementing successful CRM operations: * 5+ years of experience in CRM and digital marketing, with * 5+ years in product management, digital product operations, or equivalent experience * Bachelor's degree in Marketing, Business, or a related field. * Proven experience managing CRM and email programs in a B2C software or digital subscription business. * Strong knowledge of CRM/email marketing platforms (e.g., Braze, Salesforce Marketing Cloud, Iterable, HubSpot) for managing customer interactions, automation, and engagement:. * Experience in Customer.io and its capabilities (is preferred but not required). * Deep expertise in campaign segmentation, personalization, deliverability, and automation. * Strong analytical mindset with proficiency in campaign measurement and reporting. * Excellent written communication and creative skills. * Experience executing A/B tests and optimizing campaigns. * Ability to collaborate effectively across teams and manage multiple projects. * Knowledge of data privacy and email compliance requirements. * Strong understanding of subscription-based business models and their associated KPIs, including churn rate, lifetime value (LTV), and monthly recurring revenue (MRR). * Demonstrated understanding of email marketing best practices, including segmentation, personalization, accessibility, and compliance. * Strong analytical skills, with the ability to interpret data and generate actionable insights. * Excellent communication, leadership, and team management skills. * Strong business acumen. Salary Range: Min: $168,900 Mid: $196,200 Max: $227,200 The pay range reflects the salary amount the Company reasonably expects to pay for the position. It is not a guarantee of actual compensation or a specific payment amount to any candidate. The actual compensation will depend on numerous factors including, without limitation, a particular candidate’s experience and qualifications. The Company's Applicant and Worker Privacy Notice can be found here. PeopleConnect is an equal opportunity employer. Local area candidates are encouraged to apply, and please note we are not able to offer visa sponsorship, visa transfer, or corp-corp arrangements. Note for Principal Agencies - Principal agents should not forward resumes to PeopleConnect, as we will not be responsible for any fees arising from the use of resumes submitted from agencies without a prior written and signed agreement and authorized job order for this position in place.

Job DescriptionE-Commerce Operations Manager YRD, LLC. is a consumer goods company that specializes in products that are marketed and sold on/in home shopping television networks, large retail chains, and e-commerce. We manage the complete life cycle of our products from the initial design and prototype all the way through the manufacturing process to finished goods. Our product range spans multiple categories – garden, beauty, cleaning, kitchen, auto and many more. We love this industry and are looking for someone who shares this passion. The YRD, LLC. team has a reputation for being creative, capable, agile, and willing to take on new challenges and projects; our ideal candidate will possess these same qualities. This is an incredible opportunity to get in on the ground floor of a rapidly growing company with amazing people. POSITION SUMMARY We are looking for an E-commerce Operations Manager to lead our online sales and digital presence. Our new E-commerce Operations Manager will have THE plan on how to reach out and draw in future customers, persuade them to buy our products, and entice them to come back for more. Our ideal new team member needs to be able to communicate these strategies to our team, define goals and objectives, and measure and analyze the results. KEY RESPONSIBILITIES • Lead the planning, development, and execution of our e-commerce strategy including (but not limited to) media planning and forecasting, brand strategy, product launch strategy, and inventory forecasting, • Develop and execute compelling product positioning,, • Create reporting and analysis for conversion rates, cart abandonment, and average order value QUALIFICATIONS • Bachelor’s degree in Business or Marketing preferred, or applicable work history plus bachelor’s degree, • Exceptional verbal and written communication skills, • Annual salary range $70 - $105K; health insurance; 401(k); paid vacation

Job DescriptionDescription: Visual Information Specialist Venesco, LLC is looking for a Visual Information Specialist to support the Naval Health Research Center in San Diego, CA with design and print marketing, video, photography, social media management, digital marketing, web management, and communications. This full-time position is based onsite with an approved telework agreement in place, allowing for hybrid work. Work hours to coincide with the standard command business hours of 0700-1630. The current requirement is minimum 3 days at the customer site per week, days of the week may vary. Please note, the telework agreement and ability to work remotely are subject to change based on organizational needs and policies. Qualified applicants must be US Citizens and hold or be eligible for a Secret Clearance. Preferred Qualifications & Job Duties Design & Print Marketing: • Advanced skills in Adobe Creative Cloud applications, • Proficiency in the Microsoft Office suite, • Confident in creating a wide array of print materials with uniform branding such as; business cards, research posters, brochures, and one-pagers, as well as designing and maintaining presentation decks, • Proven experience in color theory, style, typography, and branding guidelines, • Ability to make recommendations for program/project improvement in team setting, • Initiative in planning out new creative information materials while collaborating with different research departments, ie infographics, tri-folds, fact sheets, • Document formatting for publication, • Working knowledge of necessary file type and color conversions, • Working with editor and research operations team on corrections in content and layout, • Proficiency in video pre and post-production, Adobe After Effects, Premiere Pro, Final Cut, • Experience in storyboarding and idea development, • Working knowledge of sound and lighting design & equipment set up, • 3D modeling a plus, • Sound design/editing a plus, • 2+ years motion graphics and animation experience, • 3+ years’ experience in photography with & video capture with a DSLR, • Capture and track public sentiment and interests around the industry or program., • Support the use of social media based platforms i.e. Facebook, Instagram, Youtube, and Twitter, development and integration into NHRC systems., • Track and analyze social media metrics, • Evaluate the effectiveness and efficiency of the internal information program, media relations, and community relations programs in achieving greater understanding of NHRC’s mission and programs., • Assist in planning and implementing comprehensive public affairs campaigns to enhance the understanding of the agency's programs among the general public and specialized groups and organizations., • Working knowledge with SharePoint as platform for web hosting, • Collaborate and support IT in asset creation and UI/ UX design for the Intranet and Internet, • Stay accountable for creating necessary graphics and sending information updates to the IT Webmaster, • Maintain current site pdfs, images, and content on the public-facing website, • Work with portfolio research teams to make sure content is correct and up to date, • Work with research teams and IT Webmaster to create new content pages as needed, • Improves search engine optimization and general discovery of content by target groups, • Analyze web traffic, analytics, and engagement on public-facing site, • Working knowledge of Google Analytics, • Support the Public Affairs officer with technology related tasks & set up, • Creation of Command, external and internal slide decks, • Assistance in informational presentation design for conferences, government meetings, etc., • Advise on the technical advantages/disadvantages of various formats, styles, and types of media, suggesting those that will best meet the information objectives of each project, • Coordinate distribution of public affairs products through communications channels to include digital platforms and social media, • Conference Representation, • Working with different research teams to design, order, and set up exhibit/ event booth spaces for military and public conferences, • Assist the Public Affairs Officer, command suite, and/or research teams with any collateral marketing or informational materials to be created, revised, or reformatted depending on audience or conference, • Ability to apply critical thinking to a wide variety of Public Affairs projects, • Collaborate with the Public Affairs Officer to create any graphical elements needed in support of a story, news release, or featured article, • Create long and short term communications/social media plans, • Work with Public Affairs Officer and research teams to introduce and implement forward leaning marketing/public reaching strategies and content, • Uphold Brand Guidelines, • Strong interpersonal skills to engage, learn, collaborate, and develop trust across a broad range of backgrounds at the command, • Create and manage documents/records of all brand guidelines and command templatesRequirements: Educational Requirements: • A minimum of 3 years of experience in multimedia design, graphic design environment., • Working knowledge of HTML, CSS, and JavaScript/JQuery., • Proficiency with Adobe Premiere, Photoshop, Illustrator and other Creative Suite applications, Apple Final Cut, or other video editing tools., • Proficiency with SharePoint as a platform for web hosting. Venesco, LLC, is an equal opportunity and affirmative action employer. Venesco is committed to administering all employment and personnel actions on the basis of merit and free of discrimination based on race, ethnicity, religious affiliation, gender, gender identity or expression, sexual orientation, national origin, protected veteran status, or status as an individual with a disability. Consistent with this commitment, we are dedicated to the employment and advancement of qualified minorities, women, individuals with disabilities, protected veterans, persons of all ethnic backgrounds and religions according to their abilities. For more information on Venesco, LLC., visit .

Job Description Job Title: Creative Content Intern – Graphic Design, Video/Photo & Digital Media Company: Urbn Leaf & Harborside Location: San Diego, CA Internship Type: Paid Internship (Part-Time, 20-30 hrs/week) Duration: 3-6 months About Us Urbn Leaf and Harborside are two of California’s most iconic cannabis retail brands, known for setting industry standards in design, content, customer experience, and community engagement. As we continue to grow, we are looking for a talented and motivated Creative Content Intern to support our marketing team in crafting compelling visual, video, photo and digital content that amplifies our brand voice. Position Summary The Creative Content Intern will work closely with our Creative and Marketing teams to produce graphic, video, photo and multimedia content for a variety of marketing initiatives. This includes social media assets, promotional flyers, motion graphics, video editing, email templates, photography, and in-store signage. The ideal candidate is a visual storyteller with a passion for design, an eye for branding, and strong interest in the cannabis space. Key Responsibilities * Design engaging graphics for social media, email campaigns, digital ads, web content, and print collateral * Shoot and edit short-form videos for Instagram Reels, TikTok, YouTube, and promotional content * Photography for various project ranging from web content, store media, internal communications, etc. * Create and animate motion graphics or branded video templates * Collaborate on brand campaigns, product launches, and retail marketing needs * Ensure all content aligns with brand standards and cannabis regulations * Organize and maintain content libraries and digital assets * Support event coverage and create highlight recaps or behind-the-scenes visuals Qualifications * Currently pursuing or recently completed a degree in Graphic Design, Digital Media, Film, Photography, Marketing, or a related field * Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign, Premiere, After Effects) or comparable tools * Strong portfolio demonstrating creative design and video work * Knowledge of social media trends and content formats (Reels, Stories, TikToks) * Experience with photography, lighting, and post-production workflows is a plus * Organized, creative, and able to manage multiple projects with tight deadlines * Passion for cannabis culture and a desire to innovate within the space What You'll Gain * Real-world experience creating content for leading California cannabis brands * A diverse portfolio of content across design, video, and digital channels * Mentorship from senior leadership and marketing leaders * Insight into cannabis compliance and branding strategies * Opportunity to contribute to real campaigns with high visibility How to Apply Submit your resume, cover letter, and a portfolio or reel to . Please include "Creative Content Intern Application" in the subject line. Urbn Leaf & Harborside are equal opportunity employers. Applicants must be 21+ and comply with California cannabis regulations. Help us shape the future of cannabis content.