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Overview In this role, you own the end-to-end strategy, design, governance, and lifecycle of Vodafone’s agentic AI products, including voice agents in the marketplace and managed services. You will curate first- and third-party agents, ensure safety, compliance, and quality, and enable SMEs to discover, buy, and scale AI agents. You’ll lead platform integrations, governance, and commercialization to deliver enterprise-ready agents with integrated billing and lifecycle management. You drive cross-functional alignment, rapid pilots, and measurable outcomes that support Vodafone’s growth objectives. Compensaciones / Beneficios • Hybrid work model, • Bonus on top of gross salary, • Meal voucher (Ticket Restaurant), • Flexible working hours, • Intensive Summer Schedule, • Up to 20 days remote work per year 100% remote locations option 25 vacation days + holidays off+ Dec 24 & 31 off? (listed) Responsabilidades, • Curate and manage agents in the marketplace, ensuring quality, safety, and partner readiness; establish publishing and performance standards, • Define vision, strategy, roadmap, pricing, packaging, revenue share, and partner commercial frameworks for AI Agents and AI-powered SaaS, • Lead market analysis, customer research, and competitive benchmarking to inform product direction, • Oversee deployment and release management for agents on platforms, • Manage end-to-end lifecycle of agents from onboarding to retirement, with governance, • Monitor and optimize agent performance via KPIs, • Define onboarding, configuration standards, catalogue rules, and in-life governance including versioning, safe updates, rollback, and end-of-life policies, • Develop voice-enabled agent solutions (call, chat, omnichannel), • Lead development of pre-built SME templates/workflows (e.g., AI agent for appointment booking) Requisitos principales, • Proven product management experience, ideally with AI Agents and/or Agent Marketplaces, • Deep understanding of AI governance, agent frameworks, and compliance, • Strong technical acumen in cloud, API integration, identity/security, and observability, • Customer-centric design and Design Thinking, • Track record of experimentation and operationalizing new technologies, • Commercial mindset with pricing, packaging, and business case development, • Excellent cross-functional collaboration and stakeholder management, • Ability to translate feedback into PRDs and acceptance criteria, • Experience taking AI features from concept to scaled adoption with measurable ROI, • cross-functional collaboration, • stakeholder management, • customer-centric design, • cloud, • API integration, • identity/security

Start your next adventure under the Maltese sun Imagine living on a beautiful Mediterranean island where every weekend feels like a mini holiday — surrounded by turquoise water, lively restaurants, and over 300 days of sunshine a year. Malta isn't just a place to work — it's a lifestyle. With its international community, vibrant culture, and laid-back coastal vibe, it's no wonder so many people come here for a job and end up calling it home. About The Role Our client, one of the world's most loved online gambling brands, is on the lookout for Danish-speaking Customer Service Advisors who thrive in a fast-paced environment and enjoy turning every customer interaction into a positive experience. You'll be the friendly voice and helping hand for customers worldwide — assisting with betting, payments, and account queries via Live Chat, email, and phone . Your role will be all about providing solutions, guidance, and a world-class experience every time. This is a full‑time position for someone adaptable, motivated, and ready to work in sync with the sporting calendar. Expect a varied schedule — evenings, weekends, and public holidays — but also the satisfaction of being part of something exciting and dynamic. Requirements Native or fluent Danish, plus solid English communication skills (both written and verbal) A passion for delivering exceptional customer service Calmness under pressure and the ability to multitask like a pro Problem‑solving initiative and eagerness to take ownership Openness to feedback and personal development Strong computer literacy (experience with CRM systems is a plus) Previous experience in a fast‑paced customer service environment is beneficial Benefits Aside from a competitive base salary, our client offers an impressive range of perks designed to make your life in Malta even better: Base starting salary: €33.600 annually Performance bonus and career development opportunities Free gym access Comprehensive private health insurance Healthy office snacks to keep you energised Your birthday off — because celebrations matter! Regular social events and team activities to help you build lasting friendships on the island Relocation package 6 weeks of paid company accommodation Allowance of €200 per week towards your accommodation for the remainder of your inital 26 weeks of service €100 added to the monthly salary for the first 6 months for flights to visit friends and family back home #J-18808-Ljbffr

The AI Developer / Software Engineer helps evolve Omilia's Drive-Thru Voice AI solution for Quick Serve Restaurants. The role works across the whole product - engineering and AI/LLM development, conversation analysis, and customer work - on a live system used at scale in thousands of restaurants. The balance across these areas shifts with project needs. • Engineering - Build features, fix bugs, test and deploy releases, and integrate with client systems., • AI/LLM - Prototype AI features, fine-tune LLMs for voice ordering, and turn them into production solutions., • Conversation analysis - Review real dialogs, assess performance, and identify improvement opportunities., • Customer work - Gather business requirements and build the application logic to meet them., • Build product features and fix bugs for the Drive-Thru Voice AI solution, including testing and deploying releases., • Integrate with client systems as required for assigned work., • Prototype AI features and fine-tune LLMs for voice ordering, turning promising prototypes into production solutions., • Review real drive-thru dialogs, assess performance, and identify opportunities to improve accuracy and user experience., • Work with customers and internal stakeholders to gather business requirements and implement the application logic that meets them., • Shift effort across engineering, AI/LLM, conversation analysis, and customer work as project needs change., • Communicate clearly in English in both technical and customer-facing contexts, and deliver within demanding deadlines., • Academic degree in Computer Science, Computational Linguistics, Natural Language Processing, a related field, or equivalent experience., • At least 1 year of experience as a Software Developer or AI Engineer., • Excellent command of spoken and written English., • Ambition, enthusiasm and eagerness to learn, with aptitude for analytical and creative thinking and sharp attention to detail., • Accountable within demanding deadlines., • Experience with conversational automated dialog systems, either voice- or chat-based. Experience in any other production-level NLU/NLP solutions will also be considered a plus., • Experience fine-tuning or training NLP/LLM models., • Knowledge of embeddings, vector databases and RAG., • Knowledge of Java 17 is a strong asset., • Experience consuming external systems such as web services (REST and SOAP)., • Experience in SQL databases., • Experience with GitLab and CI/CD processes., • Experience in Spring Framework., • Knowledge of Spanish., • 24 days of annual leave (accrues at 2 days/month). Paid sick leave., • MacBook Pro + any necessary hardware shipped to the employee’s location., • Annual 360-degree performance appraisal - drives promotions and raises., • An extensive course library for learning and certifications., • Paid Claude Enterprise subscription and access to other cutting edge professional tools. #J-18808-Ljbffr

Desde Adecco Selección buscamos un/a Soporte técnico/Atención al cliente con holandés para incorporarse a un importante fabricante del sector de climatización. Las principales funciones del puesto son las siguientes: -Atender y gestionar los/las consultas técnicos/as de los clientes profesionales a través de diferentes canales (llamadas telefónicas, correos electrónicos, chat web y WhatsApp), brindando un servicio personalizado y de calidad en varios idiomas. -Resolver dudas y ofrecer soporte utilizando las herramientas disponibles, garantizando una atención eficiente y adaptada a las necesidades de cada cliente. Requisitos - Experiencia previa en soporte técnico/ atención al cliente. - Aportar formación/ conocimientos técnicos (informática, electricidad, electrónico/a,). - Nivel holandés bilingüe/nativo/muy avanzado. ¿Qué ofrecemos? - Retribución adaptada a candidato/a. -Proyecto estable con formación a cargo de la empresa. -Desarrollo y crecimiento profesional dentro de una multinacional. -Jornada completa, de Lunes a Viernes, con flexibilidad horaria de entrada entre 7:30-8:30 h. - Beneficios sociales: Ticket Restaurante (11€/día) y Seguro Médico/a,.. - Lugar trabajo: Parque Tecnológico. - Posición 100% presencial.

Location: Malaga Other locations: Primary Location Only Date: Sep 22, 2026 Requisition ID: Accounting, Compliance & Reporting Role We are looking for a Senior Consultant with experience in Accounting Compliance and Reporting to provide outsourced Administration and Finance services with knowledge of accounting, billing, customer and supplier management, treasury, and tax preparation and filing. The opportunity As a member of our team in GDS office in Malaga, Spain, you’ll have a chance to extend your knowledge & experience by working on the interesting projects with the newest technologies and approaches. You’ll support clients in choosing the most suitable business solution and take part in digital transformation. Your key responsibilities • Management and verification of invoices received, resolution of discrepancies related to invoice processing and payment management., • Preparation of adhesion contracts, billing management, registration of information in the accounting system., • Posting of invoices issued and received and reconciliation of accounting accounts., • Management of purchase orders: creation of the order, registration of the request in the accounting system, monitoring of the order and management of possible incidents with suppliers., • Carrying out reconciliations and bank positions., • Provision of back-office services in the treasury area (guarantee management, cash- management and reporting)., • Execution and review of accounting closures in the Spanish PGC., • Preparation and presentation of taxes (VAT, CIT, withholding-tax, Intrastat, etc.)., • Update of master data in the different systems (SAP, billing programs, etc.). Skills and attributes for success • Degree in Business Administration and Management, Economics, or similar., • Professional experience in accounting process outsourcing projects, • Preparation of financial closures., • Preparation and submission of taxes., • Preparation of CCAA and LLOO To qualify for the role you must have • Good skills in English (oral and written communication). High level of English will be positively valued, • Advanced command of office tools (Excel, Outlook, Databases, etc.)., • The candidate should have experience in financial closings, tax filing, and reporting. Ideally, you’ll also have • User-level experience in systems: SAP, CRM Dynamics 365 and Business Intelligence What we look for • Ability to work in a team., • Analytical and synthetic capacity., • Proactivity and problem solving., • Interpersonal and communication skills We are looking for individuals who demonstrate good abilities in the following areas: overseeing processing while addressing service-related inquiries via phone, chat, or email for users and tools. What we offer In EY GDS Spain, you will collaborate with our teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills, and insights that will stay with you throughout your career. • Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next., • Success as defined by you : We’ll provide the tools and flexibility, so you can make a meaningful impact, your way., • Transformative leadership : We’ll give you the insights, coaching, and confidence to be the leader the world needs., • Diverse and inclusive culture: You’ll be embraced for whom you are and empowered to use your voice to help others find theirs. About EY GDS EY Global Delivery Services (EY GDS) is a dynamic and truly global delivery network of over 75,000 people working across the world, to provide innovative and strategic business solutions to our clients worldwide. We play a vital role in growth strategy, helping our clients become agile and efficient, and helping fulfill our purpose to build a better working world. From accountants to coders, we offer a wide variety of fulfilling career opportunities that span all business disciplines. We look for skills that are evergreen and our roles evolve with industry trends. We also work across Finance, Business Development, Technology, Talent, Procurement and Risk Management functions to help our teams operate as efficiently and effectively as possible. Across our 10 locations and 21 cities, we work with teams from all service lines, geographies, and sectors. We operate in Argentina, China, Hungary, India, the Philippines, Poland, Sri Lanka, Mexico, Spain and the United Kingdom. Our EY GDS Spain office is located at Malaga Technology Park and currently employs over 750 people. The exceptional EY GDS experience. It’s yours to build. EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients. #J-18808-Ljbffr

Description: About the role We are looking for German-speaking Customer Support Specialists to join our client's operations in Málaga Centro. The role is permanent, office-based and starts 16 November or at the beginning of December. You will be the friendly, reliable voice for German-speaking parents using an international tech brand that makes smart devices designed to keep children connected and safe. Relocating to Spain is welcome, and we will support you with the NIE number and the first admin steps if you are an EU citizen. What you'll do - Provide frontline support to customers in the German market by phone, chat and email - Help parents with device setup, activation, app questions, subscriptions and troubleshooting - Explain technical topics in simple, clear and friendly language - Log, track and follow up on cases so every customer gets a proper resolution - Work with internal teams to solve more complex issues - Keep customer satisfaction high, including during busy periods Requirements - Native or fluent German (C1 or higher), written and spoken - Good English - Comfortable with computers and apps, and quick to learn new systems - Calm, patient and empathetic, also when a customer is stressed or frustrated - Self-driven and confident handling customer communication - Customer service experience is a plus, but attitude and communication skills matter most Legally able to work in Spain, and available to start 16 November or early December Working hours & environment - Office in Málaga Centro - Monday to Friday, office hours, with an occasional weekend shift - Full-time permanent Spanish contract (contrato indefinido), 39 hours per week - Salary: 1,800 EUR gross per month, increasing to 1,900 EUR after 6 months and 2,000 EUR after 12 months - Support channels: phone, email and chat - Structured training and onboarding - No relocation package, but help with the NIE number and settling-in paperwork for EU citizens Why this role is exciting - A permanent contract with a guaranteed salary increase at 6 and 12 months - A multilingual, international team with a supportive, no-ego culture - Clear development paths and mentorship if you want to grow beyond your first role - Work for a product people care about, helping parents feel secure about their kids - Life in Málaga: around 300 days of sunshine a year, city beaches after work, an old town full of tapas bars and terraces, and an international airport. It is safe, walkable and has a large international community, so you will not be starting from scratch.

Join Elite Escapesand turn your passion for travel into your next career. As a Remote Cruise Planner (Sales-Focused) , you'll help clients turn we should take a cruise someday into a confirmed sailing they cannot wait to board. You'll combine destination knowledge, great service, and a consultative sales approach to match travelers with the right ship, itinerary, cabin, and onboard experience—whether they are planning a romantic escape, multigenerational family vacation, celebration at sea, group sailing, or bucket-list voyage. Job brief Join Elite Escapesand turn your passion for travel into your next career. As a Remote Cruise Planner (Sales-Focused) , you'll help clients turn we should take a cruise someday into a confirmed sailing they cannot wait to board. You'll combine destination knowledge, great service, and a consultative sales approach to match travelers with the right ship, itinerary, cabin, and onboard experience—whether they are planning a romantic escape, multigenerational family vacation, celebration at sea, group sailing, or bucket-list voyage. What You'll Do • Connect with clients to understand their preferred destinations, travel style, budget, dates, group size, and cruise must-haves., • Recommend the right cruise line, ship, itinerary, stateroom, dining package, shore excursions, and add-ons based on each traveler's needs., • Turn inquiries into confirmed cruise vacations through email, chat, and phone with energy, accuracy, and a client-first approach., • Explain cruise options clearly, including cabin categories, deposits, payment plans, travel protection, onboard packages, and port requirements., • Handle booking details, special requests, changes, payments, upgrades, and pre-cruise questions with professionalism and care., • Resolve concerns quickly and confidently, helping clients feel supported from their first quote through embarkation and their return home., • Share valuable cruise insights—best sailings for families, romantic itineraries, hidden-gem ports, seasonal opportunities, and limited-time promotions., • Build post-booking relationships that encourage repeat sailings, referrals, reviews, and long-term client loyalty. Nice to Have, • Interest in cruises, ocean travel, river cruising, expedition voyages, or helping people explore the world by sea., • Travel-industry, sales, hospitality, customer-service, or booking experience is preferred—but not required. Zero experience is welcome., • Excellent written and verbal communication skills, with the confidence to guide clients toward a decision., • Strong organization skills and comfort managing multiple quotes, reservations, follow-ups, and client details., • Comfort with technology, online booking platforms, CRM systems, and AI tools—we will train you on the rest., • A genuine passion for travel, memorable experiences, and helping clients find the cruise that feels made for them. What You Get, • Fully remote work with the flexibility to build your schedule around your life., • Comprehensive onboarding and training on cruise lines, ships, itineraries, supplier platforms, sales conversations, and travel planning., • A collaborative, supportive team atmosphere with colleagues who want to see you succeed., • The opportunity to grow into specialties such as luxury cruises, family cruising, group sailings, river cruises, expedition travel, or destination celebrations., • Clear paths toward leadership and higher earning potential. Cruise planning has plenty of moving parts—but if you enjoy helping people choose between ocean views and balconies, island stops and bucket-list ports, relaxation and adventure, you will thrive here. Your work will transform questions into bookings and cruise dreams into unforgettable days at sea. Who We Are We curate journeys that turn travel dreams into reality. We believe travel and adventure should create transformative, lifelong memories — that's why we partner with advisors who share that passion. Sound Like You? #J-18808-Ljbffr

Description: Employer: Our client, a customer service company in Málaga Location: Málaga, Spain (on-site) Employment: Full-time, permanent Start date: ASAP About the role Would you like to live in Málaga and work in customer service in Norwegian? Our client is looking for Norwegian-speaking agents to join its Flex Team. The team steps in wherever support is needed most across several projects. You won’t be tied to a single project. Your days will vary, and you’ll get to know a range of products and industries. Projects you may work on include: - Smartwatches for children: support for a smartwatch and mobile service brand - EV charging: helping customers with charging boxes, charging, apps and troubleshooting - Other Nordic projects as needs change Responsibilities - Handle customer enquiries by phone, email and chat - Troubleshoot and resolve technical and administrative issues - Document cases and follow up with customers - Switch between projects as the team needs and get up to speed quickly on new products - Help keep customer satisfaction and service quality high What we’re looking for - Fluent Norwegian, spoken and written - Good English skills - Flexibility and a willingness to work varying hours, e.g. days, evenings and some weekends as scheduled - A quick learner who enjoys switching between tasks and projects - A solution-oriented, service-minded person who stays calm under pressure - Comfortable with computers. An interest in technology is a plus. - Customer service experience is an advantage but not required - Knowledge of Norwegian is considered an advantage. What we offer - Permanent position with a Spanish contract - Paid onboarding and training for each project - An international workplace with Nordic colleagues - Life by the Mediterranean with 300+ days of sunshine a year

Description Swedish -Speaking Customer Support Agent – Málaga / Start 26th of OctoberSwap the grey skies for sunshine. We're looking for a Swedish-speaking Customer Support Agent to join an international team in the heart of Málaga — one of Spain's most loved cities to live and work in.You'll be the first point of contact for customers, helping them via chat, email, and phone, and turning every interaction into a great experience.What you'll doSupport customers via chat, email, and phoneSolve issues with empathy and efficiencyWork closely with an international team to keep raising the bar on serviceBuild the kind of customer relationships that lastWhat you bringFluent/native-level SwedishGood spoken and written EnglishA proactive, people-first attitudeComfort with digital tools and a willingness to learnWhat you getFull-time role with a competitive salarySpanish indefinite contract (indefinido)Hybrid setup with flexibilityA social, international team in a modern central Málaga officeReal career growth in a fast-growing companyA city with 300+ days of sunshine, beaches, and a lively expat scene

Job Description: We are looking for a Danish-speaking Customer Service Representative to join our team in Málaga. Oscar Biludlejning is part of Oscar Mobility, an international company operating across six markets in Europe and the United States. We aim to rethink the traditional car rental experience by making it simpler, more flexible, and more accessible for both customers and partners. Customer Service plays a key role in delivering this experience by ensuring smooth and consistent support across all touchpoints. In this role, you will be the main point of contact for customers and partners, handling bookings, inquiries, and operational requests across multiple channels. This is a fast-paced role where strong communication skills, ownership, and adaptability are essential. Key Responsibilities: - Handle customer interactions via phone, email, and chat - Manage bookings, modifications, and extensions - Resolve customer issues and ensure proper follow-up until resolution - Support rental locations with operational questions and requests - Help optimise communication flows by guiding customers toward written channels when appropriate Requirements: - Native or fluent Danish (mandatory) - Good level of English for internal communication - Availability to work on-site in our Málaga office - Willingness to work rotating shifts - Strong communication skills and ability to multitask effectively - Proactive mindset with a strong sense of responsibility What We Offer: - Full-time or part-time position - Opportunities for growth within an international company - Dynamic and fast-paced work environment - An international team based in Málaga - Daily office perks including fresh fruit and coffee - Monthly team breakfast at the office Interested? If you are a Danish speaker looking to join an international team and thrive in a dynamic customer service environment, we would love to hear from you.

Description: Ready for your next career move in sunny Málaga? Join the Specsavers Customer Service team in our modern office in Benalmádena, Málaga, and become part of an international team where your language skills and customer service experience can make a real difference. If you’re fluent in Dutch, enjoy helping people and are looking for a stable career opportunity in Spain, we’d love to hear from you! Your role As a Dutch-Speaking Customer Service Advisor, you’ll be the friendly and professional voice of Specsavers, helping customers across different channels. Your responsibilities will include: - Handling inbound and outbound customer calls in Dutch. - Supporting customers via Live Chat and email. - Helping customers with questions about online orders, payments, products and promotions. - Handling calls transferred from Specsavers stores and accurately recording customer interactions in the ticketing system. - Making customer satisfaction your number one priority and looking for ways to improve the customer experience. - Following established procedures and processes while delivering a high-quality service. - Working closely with your team and communicating effectively across different channels. - Working towards and achieving your individual and team performance targets. - With time and training, you may also have the opportunity to support customers through Social Media. What we're looking for You don't need to have everything figured out from day one. We provide fully paid training to help you build the knowledge and confidence you need to succeed. We're looking for someone who: - Speaks and writes Dutch fluently. - Has a good level of English, as training and internal communication are delivered in English. - Is comfortable using computers, CRM systems and working across multiple systems at the same time. - Is naturally customer-focused, patient and professional, including when handling challenging situations. - Is proactive, curious and eager to learn about Specsavers' products, services and processes. - Enjoys working in a dynamic, international environment where things can change and evolve. - Is a strong team player who enjoys collaborating with colleagues.

CloserHire is recruiting Dutch-speaking Customer Service Advisors for an e-commerce project based in Benalmádena, Málaga.Por favor, lea detenidamente la información de esta oferta de empleo para entender exactamente qué se espera de los posibles candidatos.You will handle calls, live chat, and e

In this role, you will assist customers via chat, email, and phone, and ensure their success with digital advertising products.

Representar la marca de manera positiva y entusiasta en interacciones digitales (redes sociales, foros, chat). Fomentar la comunidad online alrededor de la marca, promoviendo la interacción y el compromiso de los usuarios. Identificar oportunidades para mejorar la experiencia del cliente y la perce

Miliboo ofrece una oportunidad en Málaga para cubrir el puesto de Asistente Comercial y Postventa. Tu labor incluye asesoramiento comercial por teléfono, chat y correo; gestionar cambios, devoluciones e incidencias; y registrar cada caso para garantizar xcskxlj una experiencia de cliente excelente

Finnish-speaking Customer Support Agent needed in Malta for an iGaming client. Responsibilities include assisting customers via live chat, email, and phone, resolving inquiries, and troubleshooting issues in Finnish and English.

Gezocht: Nederlandstalige klantenservice medewerker voor remote werk vanuit Griekenland. Functie vereist verhuizing en biedt klantenservice via telefoon, e-mail en chat.

Senior Software Engineer - Finance DomainSi le interesa solicitar este empleo, por favor, asegúrese de cumplir los siguientes requisitos que se enumeran a continuación.Senior Software Engineer - Finance DomainPermanentFull timeRemoteWe're looking for aSenior level Engineerto join in the Finance Domain.We want someone who will add positively to the team's culture, being fully remote and multi-cultural.Finance DomainFinance is one of the domains with the highest growth forecast at Factorial.Its mission is to serve as the backbone of financial operations for companies, encompassing expense management, invoice processing, analytics, payments, card management, and accounting.By optimizing financial workflows, enhancing operational efficiency, and ensuring compliance with regulatory standards through homologated solutions companies can forget about their papers and processes and focus on making important and informed decisions to adapt to dynamic market conditions effectively, while they can also manage all of the important aspects of their company in our all-in-one solution.The Engineering team at largeAt Factorial, we have a team of +200 very talented Fullstack Developers.We look for smart people who are curious, proactive and have good soft/communication skills.We are not looking for a long list of skills and technologies.Our stack is Ruby on Rails for the backend and React/React-native for the clients.If you’re looking for new challenges in a people-first company regardless where you live, keep reading!Your profileYou are a team player: You are comfortable helping your teammates, sharing your knowledge, reviewing their code and asking for reviews of your own.You have a user-centric mindset:You know that the only reason we write code is to help our users to perform their tasks.You are a learner: you want to improve your skills not only in the engineering field but across any other areas.You are an owner: You like proposing new hypotheses and being responsible for building, deploying and validating them.You love understanding: Breaking down complex problems into basic and shareable elements.You are a polyglot developer: You have experience in several coding languages (especially for backend development), CI/CD tools and cloud technologies.You are a mentor: You love to share your experience and expertise to help others grow.You have a couple of years of experience working as a software engineer.You are comfortablecommunicating in English.At Factorial we don't evaluate you by the years of experience you have, we evaluate your knowledge and skills. How? We have aCareer Pathwith a rubric framework where we define what is expected for each experience level and skill. This framework allows you to know at which level you're right now and what you need to keep growing. Aswe love transparency, our Career Path includes the salaries for each level and we share it during the first interview to make sure we're aligned.For this senior-level position, the annual gross salary is60,000€regardless of your location. This includes abase salary of 51,000€ and a variable pay of up to 9,000€ annually (paid quarterly), depending on the company's goals.Your daily life with usYou’ll start with a 2 weeks onboarding period, where you will:You will be learning about Factorial, our product, our team, our clientsPair with each member of the team at least once, to see their current initiativesSolve low-stake bug tickets or quick winsCommit early and often thanks to our cloud dev environmentBe fully integrated in the team’s rituals from day 1A Senior engineer at Factorial influences requirements definition with the PM, and is autonomous to deliver a polished solution that matches those. You participate in the team’s decision through Requests For Comments that you write yourself or reading others’.You will be a product engineer, taking ownership of big initiatives, and being interested in the outcome, not just the output. About the outcome, you’ll also work with your team members toestablish goals and plan a quarterly roadmap, putting special attention to the technical needs of our domain.You will beinvolved in customer callsto learn about their pains & needs.You willreview code dailyand get feedback on your own code at every pull request, from all team members, including juniors.You willlearn from the entire team, both on technical topics (performance, architecture…) and core skills, in an environment driven by engineering quality. You willalso mentor junior team members and help them learn from your experience..We care about people and offer many benefits for employees:High growth, multicultural, and friendly environment ????Continuous training and learning based on your needsHealthy life with Gympass (Gyms, pools, outdoor classes) Save expenses with CobeeLanguage classes with Yolk AcademyGet the most out of your salary with PayflowAnd when at the office...Breakfast in the office and organic fruitNora and Apetit discountsFactorial is an innovative Business Management Software solution designed to streamline company processes for small and medium-sized enterprises. Founded in 2016, our mission is to help companies automate workflows, centralize people data, and make better business decisions. With customers across over 60 countries worldwide, we've built a diverse team that's driving change in the business management tech space. Join us as we continue our rapid growth journey!We own it:We take responsibility for every project. We make decisions, not excuses.We learn and teach:We're dedicated to learning something new every day and, above all, sharing it.We partner:Every decision is a team decision. We trust each other.We grow fast:We act fast. We believe that the worst mistake is not learning from them.Wanna learn more about us? Check our website !The hiring processIf you apply, here’s what to expect:A first conversation with ourTalent Acquisition Partner. It will be about comparing our expectations and making sure we match on a human level. We will also check our Engineering Rubrics ( check them out, they are open!) and the salary in your position.A second conversation with the team’sEngineering Manager. This is about making sure we can work together. Here you will have a conversation about the team, their needs, your profile and how can you complement it. Expect to have a mix of a human and technical conversation.ALive Engineering Challengewith two Factorial engineers: At Factorial, we’re passionate about hiring engineers who can think clearly, communicate well, leverage the best tools, and learn very fast. In this challenge, we’re not looking for a finished product, but for how you structure problems, ask questions, use technology, and reason about solutions.Onelast coffee-chat with our CTO, where you can get all the answers about Factorial’s culture, business vision, or anything else that interests you.And that’s it! Feel free to request any other conversation you want, with team members or to address specific concerns at any time during the process. xhfqzwm The whole process is remote, using videoconferencing tools!StatisticsMarketingPreferences#J-18808-Ljbffr

You’ll assist customers with betting, payments and account queries via Live Chat, email and phone, delivering friendly, solutions-driven service.

Pixie Services busca un Demand Manager / Product Owner de IA Conversacional para alinear las necesidades de negocio con la evolución del portafolio de soluciones de chatbots y voicebots.

Elastic seeks a Senior Engineering Manager to lead a distributed team of about 12 engineers in the Chat platform within the Agents and Context group.

Senior Engineering Manager to lead a distributed team of about 12 engineers within the Chat team of Elastic's Agents and Context group.