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Cyber Security Placement Programme - No Experience Required Are you looking to benefit from a new career in IT and Cybersecurity? Skills shortages in the IT sector are driving the need for qualified, entry-level career seekers and career changers. Whether you are working full time, part time or are unemployed, this package has the flexibility to be completed at a pace that suits you and can be completed in a few weeks or a few months (step 1 to 4 below). Your job and career goals are completed in 4 easy steps. Step 1 - Accredited Online Training The first step is completing a selection of professional, accredited and industry recognised courses from CompTIA which is the global leader in IT Technician, Networking and Cybersecurity training. The training is delivered via multimedia rich video tutorials, practice labs, presentations and quizzes through a portal that you study from home. You will also be assigned an expert tutor and a support mentor to help you throughout your training. Step 2 - Practical Training You will gain practical experience by using practice labs which enable you to practice and master what you have learned. Gaining practical hands-on experience gives you confidence to be proficient in your first IT role. This combination of theoretical and practical skills is what line managers need you to have to be effective and confident in your role. Step 3 - Official exams You will then go on to sit the CompTIA A+ and the CompTIA Network+ exams to give you the official certifications which will be recognised not only in the UK, but worldwide. The CompTIA A+ is the most asked for certificate for entry-level IT roles and the certification most IT Managers start their own careers with. All PCs in a professional environment are networked to servers, cloud based or otherwise and the Network+ gives you a needed foundation level of knowledge in networking. Step 4 - IT Technician placement (£26-£35K) We work with you to secure your first role as an IT Technician, with a starting salary of anywhere between £26K-35K. Ideally you will need to gain two years’ experience in this role before you can progress into a cyber security role. While working as an IT Technician, we will release your second batch of training which is specifically designed to qualify you to move into the cybersecurity field. This official, accredited training consists of online training, practical training and an official exam (CompTIA Security+). Further we can tailor the package to include courses like the Certified Ethical Hacker and Certified Network Defender depending on your requirements and future direction. Cybersecurity Role Once you have completed all the mandatory training in step four and have gained two plus years experience in the IT industry, you will be ready to move into higher paying Cybersecurity roles. Our recruitment support team specialises in the IT and Cybersecurity space and roles at this level have an average starting salary of £35K. We have been helping career changers and new career seekers gain new careers since 2009 and we are a CompTIA Gold Partner, accredited by the BCS (Chartered Institute of IT/ British Computer Society) and the EC-Council to ensure we provide the highest levels of training. In addition, we are also ELCAS approved to help members of the Armed Forces, Service Leavers and Veterans gain rewarding careers in IT and Cybersecurity. Job Guarantee Due to the success of this programme and the skills shortage of entry-level IT staff, we can guarantee you will secure a job upon completion of your study programme or we will refund you up to 100% of your course fees back. This is subject to our terms of learning/ terms of business. Passionate about starting a career in IT? Apply now and one of our friendly advisors will be in touch. Keywords: IT Technician, IT Helpdesk, IT Security, IT Field Engineer, Cyber Security, IT Support, 1st Line Support, 2nd Line Support, IT Training Course, Cyber Training Course, Cyber Security Course, First Line Support, Second Line Support, IT Security Engineer, IT Engineer, CompTIA A+, CompTIA Network+, CompTIA Security+, Ethical Hacker

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Keywords: IT Technician, IT Helpdesk, IT Security, IT Field Engineer, Cyber Security, IT Support, 1st Line Support, 2nd Line Support, IT Training Course, Cyber Training Course, Cyber Security Course, First Line Support, Second Line Support, IT Security Engineer, IT Engineer, CompTIA A+, CompTIA Netw

Keywords:IT Support, IT Technician, IT Support Technician, Support Engineer, Desktop Support, 1st Line Support, 2nd Line Support, First Line Support, Second Line Support, Trainee IT Technician, Trainee IT Support Technician, Graduate IT, No Experience Required, Helpdesk, IT Trainee, Trainee IT Supp

From our securely operated facilities around the South East, including London, UK we are able to provide services ranging from Virtual Instances & Dedicated Servers to managed multi-server clusters, secure cages or private suites complimented by 24/7 onsite staff and premium carrier neutral tran

Candidates with experience of Technical Support, IT Technical Support, IT Systems Engineer, IT Systems Technician, Systems Technician, IT Support Technician, Systems Administrator, IT Systems, Systems Support, 1st Line Support Engineer, Out of Hours Support, ICT Officer will also be considered for t

Job title: 1st Line IT Service Desk Analyst Location: London SE1 – (On-site – 5 days per week during training) Start Date: ASAP Contract Type: Temporary 3 months Weekly Hours: 35 hours per week Job Purpose We are currently recruiting for a 1st Line IT Service Desk Analyst to join a busy and fast-paced support environment based in London Bridge. This is a hands-on, customer-facing role providing first-line technical support to end users, ensuring issues are resolved efficiently and in line with service levels. Key Responsibilities: Act as the first point of contact for IT support queries via phone, email, and ticketing systems Perform ticket triage, logging, categorisation, and prioritisation of incidents and requests Troubleshoot and resolve issues relating to Microsoft applications, devices, and user access Support remote users with connectivity issues (broadband, mobile, telephony) Provide hardware support across laptops, mobile devices, tablets, and peripherals Manage user accounts and permissions, including Active Directory and privileged access requests Use remote access tools to diagnose and resolve user issues Ensure all tickets are updated accurately and resolved within agreed SLAsCandidate Profile: Proven experience in a 1st Line / Service Desk support role Working knowledge of Microsoft 365, including Teams and core applications Familiarity with Azure, Intune, and SharePoint (minimum 1 year) Experience with Active Directory (user management, permissions, access control) Exposure to ITSM tools (e.g. Halo) and understanding of SLA-driven environments Experience with remote support tools (e.g. Bomgar or similar) Knowledge of contact centre platforms (e.g. Salesforce, Anywhere365, 8x8, MS Teams) Strong troubleshooting skills across software, hardware, and connectivity issues Excellent communication skills with a customer-focused approach If you are interested in this position and meet the above criteria, please send your CV now for consideration. If you require any additional information regarding the position, please call Lewis at Service Care Solutions on (phone number removed) or send an E-Mail to (url removed)

Job Title: IT Operations Lead Location: London / Hybrid Salary: £75,000 – £100,000 per annum About Us We’re a growing, technology-driven business where things move quickly and everyone gets stuck in. There’s no heavy hierarchy — just a team of capable people working together to get things done properly. We value people who take ownership, solve problems, and aren’t afraid to roll up their sleeves. If you like being in the detail, making real improvements, and seeing the impact of your work day-to-day, you’ll fit right in. The Role We’re looking for an experienced IT Operations Lead who understands the macOS platform as well as Windows to take ownership of our IT environment and help shape how it evolves as we grow. This is a genuinely hands-on role. You’ll be leading from the front — solving problems, improving systems, mentoring others, and setting the standard for how IT should operate. You’ll have the freedom to introduce better ways of working, drive automation, and build a robust, secure, and scalable IT function. What You’ll Be Doing Owning day-to-day IT operations and ensuring reliability across systems and infrastructure Acting as the escalation point across 1st, 2nd, and 3rd line support Managing and improving cloud platforms, SaaS tools, and network environments Leading troubleshooting and incident response for complex technical issues Overseeing onboarding/offboarding, device management, and access controls Driving automation and reducing manual processes Improving IT processes, documentation, and service quality Partnering with the business to deliver practical, effective technology solutions Mentoring team members and raising the overall technical standard Leading IT projects and continuous improvement initiatives What We’re Looking For Around 7+ years’ experience in IT support and operations, ideally in financial services or another regulated, fast-paced environment Strong experience across 1st, 2nd, and 3rd line support, including triaging, prioritisation, and team coordination In-depth knowledge of macOS AND Windows environments, including endpoint management and hardware troubleshooting Kandji (Iru) knowledge or similar MDM Proven experience managing cloud-based platforms such as Google Workspace and Okta Strong networking and security expertise (WLAN, VLANs, firewalls, ACLs, VPNs, switching) Experience with AWS (preferred) and/or Microsoft Azure, with exposure to Infrastructure-as-Code tools like Terraform Experience managing Mobile Device Management (MDM) platforms across desktop and mobile devices Ability to script and automate (e.g. Python, PowerShell) to improve efficiency and reliability Experience with ITSM/ticketing systems and best practices in service management and reporting Strong analytical mindset with the ability to troubleshoot complex issues and deliver long-term solutions Leadership & Approach Comfortable taking ownership and making decisions in a fast-moving environment Strong communicator who can work across technical teams and the wider business Experience mentoring and developing team members Someone who leads by example — hands-on, practical, and solutions-focused What You’ll Get £75,000 – £100,000 depending on experience A high-impact, hands-on role with real ownership The opportunity to shape and improve how IT is run A team culture focused on delivery, not unnecessary process Apply for this role NOW you’re someone who takes pride in doing things properly, enjoys solving problems, and wants to build and improve systems in a meaningful way — we’d like to hear from you. Eligo Recruitment is acting as an Employment Business in relation to this vacancy. Eligo is proud to be an equal opportunity employer dedicated to fostering diversity and creating an inclusive and equitable environment for employees and applicants. We actively celebrate and embrace differences, including but not limited to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status, and disability. We encourage applications from individuals of all backgrounds and experiences and all will be considered for employment without discrimination. At Eligo Recruitment diversity, equity and inclusion is integral to achieving our mission to ensure every workplace reflects the richness of human diversity

Apply today and start your journey into cyber security.

As an IT Support Engineer / 1st Line Technical Support Service Desk Analyst you will act as the first point of contact for IT support, resolving incidents, managing service requests and delivering excellent customer service in line with SLAs. If you’ve also worked in the following roles, we’d al

DMS is seeking a customer-centric 1st Line IT Support Analyst to join our team in London. In this full-time role, you will provide essential support across IT, ensuring excellent service for senior stakeholders. Candidates should have 0-2 years of IT support experience, proficiency in Windows 10/11,

Ideal candidates should have experience in IT or Network Support, a solid understanding of Wi-Fi technologies, and strong communication skills. A leading technology services provider based in the United Kingdom is looking for a 1st Line Wireless Engineer. This role involves providing customer suppor

Ideal candidates will have prior IT experience, strong customer service skills, and the ability to manage user support in an educational setting. A leading education technology provider in the United Kingdom is seeking an IT Technician to provide comprehensive IT support across four schools.

The ideal candidate will possess extensive experience in senior IT support and demonstrate strong communication skills, engaging effectively with C-Suite stakeholders. You will lead a team supporting both head office and in-store tech. This role is office-based 4 days a week, emphasizing hands-on in

A global law firm in London is seeking a 1st / 2nd Line IT Support Analyst to join their IT team. This hybrid role involves providing high-quality technical support to legal staff and requires strong communication and technical skills.

Line IT Support page is loaded## 1st Line IT Supportlocations: Warrington - Clearwater 4time type: Full timeposted on: Posted Yesterdayjob requisition id: JR100255United Infrastructure is a dynamic and rapidly expanding business, focused on delivering critical infrastructure projects, across

Hamilton Barnes Associates Limited is seeking a Network Support Engineer to provide 1st and 2nd line support across enterprise environments. The ideal candidate will have experience in network support, solid understanding of routing and switching fundamentals, and exposure to BGP and OSPF. The salar

Strong customer service focus, with the ability to listen actively, set expectations and provide clear, timely updates in line with support priorities and SLAs. The 1st Line Support Technician role is primarily responsible for handling all incoming Service Desk calls and providing support to resolve

This role involves providing first and second line IT support for a range of issues across multiple locations. The ideal candidate will have strong knowledge of Windows and MacOS operating systems, proven experience in IT support, and excellent problem-solving skills. The company values self-express

T Services Support Officer to provide 1st and 2nd line support, deploying hardware and software across the campus. The role requires a minimum of 1 year’s experience in PC support and strong knowledge of Microsoft systems. A higher education institution is seeking an I.

A managed services provider is looking for an experienced IT Support Engineer / 1st Line Technical Support Service Desk Analyst to join their office-based team in Bristol. This role requires proficiency in supporting Windows systems and Microsoft 365, with responsibilities including incident managem

The role involves providing 1st and 2nd line technical support to colleagues, ensuring their productivity. Applicants should have proven experience in customer service and IT support. Aviva offers a competitive salary, various benefits including bonus opportunities, a generous pension scheme, and su

Our client, a growing organisation operating across multiple business units, seeking a proactive and customer-focused 1st Line IT Support professional to join their Business Systems Support team. This role is central to ensuring the smooth operation of internal systems, providing first-line support,

The ideal candidate will have experience in 1st Line Support and possess skills in SQL Server, networking, and excellent communication. A rental software company in the United Kingdom is seeking a Hybrid Support Specialist - Tier 1 to provide application/business support. Responsibilities include ma

You will be responsible for delivering 1st line IT support services to the customer base of our MSP partners while escalating issues requiring more senior resources to a suitable engineer. First Line Support Engineer - Hybrid (2 p/w days in the office - post training). As a 1st line engineer, you wi

Join a growing business that genuinely invests in its people, with structured development plans, funded certifications, and clear progression. Support projects, migrations and system improvements. Have strong troubleshooting skills.

Provide online support and coaching to enable our customers to use our system and products effectively and efficiently. Supporting other areas within the business to provide the best possible customer experience. An ability to understand a customer’s query and identify next steps will take a patie

Ideal candidates will have an interest in IT and adhere to regulatory standards, demonstrating strong problem-solving abilities. The role involves providing level 1 support, optimizing server installations, and ensuring equipment maintenance. A leading cloud service provider in Erith, UK is seeking

Ideal candidates will have a background in 1st and 2nd line IT support and a good understanding of Microsoft 365 and Active Directory, with familiarity in ticketing systems being a plus. The role involves providing support to staff through various channels, troubleshooting IT issues, and maintaining

O Associates is hiring a 1st line Support Engineer in Sandford Hill, UK, offering up to £28,000 pa DOE. The role involves supporting ITIL functions in a service desk environment, managing incidents, and maintaining customer relationships in defence and government sectors. Ideal candidates will have

As a 1st Line Support Engineer you will take a supporting role in the management and resolution of the customers technical issues, as well as taking a proactive stance in improving the managed services delivered through additional company services and effective problem management. Investigate and di

The role will include: providing 1st and 2nd line support, setting up and maintaining IT equipment and work stations, troubleshooting user issues, training staff on software and equipment, logging IT problems and their resolution, liaising with third parties over licenses and issues, overseeing and

Are you passionate about technology and eager to build a career in IT? Or are you already a 1st Line Support Technician looking for a company that invests in your development? Look no further!. Ability to analyse and investigate issues. CompTIA A+ and MTA's in infrastructure.

Job Title: IT Service Desk Specialist / 1st line support. Strong communication skills with the ability to build trusted stakeholder relationships. Strong understanding of ITIL processes and change management.

IT Service Desk Analyst in London to provide high-quality 1st line support across various platforms including Windows, Mac OS, and mobile devices. Candidates should have a degree in Computer Science or a related field and possess strong problem-solving and communication skills.

A leading IT service provider in England seeks a First Line Support Engineer to deliver outstanding technical support. This role involves assisting in troubleshooting issues for end customers, requiring strong communication skills and a proactive approach.

The technician will provide first- and second-line support, resolving technical issues directly and via remote assistance. Candidates should have strong expertise in Microsoft environments, proven problem-solving skills, and confident communication abilities. The position reports to the Wollaston si

The ideal candidate should have at least 18 months of relevant experience in first and second line support, including good command of Microsoft Office, especially Excel. A technology company in Acton seeks an IT Support Assistant to provide on-site hardware and software support.

This role involves providing 1st Line support both remotely and onsite to clients, handling a variety of technical issues in a fast-paced environment. The ideal candidate should possess solid Windows Server knowledge, strong communication skills, and experience in managed service or internet service

A leading cloud solutions provider is looking for a 1st Line Support Technician in Fareham with hybrid flexibility. This role supports technology passionately while offering extensive training and career advancement opportunities. Candidates should possess relevant qualifications and strong communic

You will provide first-line support, logging and prioritizing IT requests, and require strong customer service experience. This full-time role includes shift work across various hours, contributing significantly to the support of Handelsbanken's IT infrastructure. A commitment to service excellence

This role involves delivering top-quality 1st line support and gaining experience in infrastructure and project work. A well-established UK technology services provider is seeking an IT Technician to join their support team in Derby. Candidates should have 1–2 years of experience, strong knowledge

A market-leading financial services firm is seeking an IT Support Engineer to provide remote desktop support services across the UK and Ireland. Ideal candidates will have a strong background in Windows, Active Directory, and ITIL standards. This is an exciting opportunity to join a prestigious orga

Responsibilities include providing 1st Line IT support, diagnosing technical issues, and managing support requests. Candidates should have at least 2 years of experience in IT support, strong troubleshooting skills, and proficiency in Microsoft tools. A leading consultancy firm in the United Kingdom

This full-time role involves troubleshooting Windows 10 and Microsoft O365, managing hardware and software issues, and providing excellent customer service. Ideal candidates will have experience in a corporate IT environment and strong communication skills. Join a dynamic team focused on supporting

DMS are looking for a customer centric 1st Line IT Support Analyst with excellent communication skills and an enthusiasm to learn and keep up to date with the latest technologies. This individual will provide excellent 1st line support and look to develop his/her skills to provide additional 2nd lin

Ideal candidates will have experience in tech support, strong administration and communication skills, and knowledge of both Windows and Mac systems. A global media group is seeking a System Support Engineer to provide technical support across its London and Gatwick offices. The role involves troubl

In this role, you will act as the first point of contact for incidents, manage access, and ensure application support through effective incident handling. Candidates should have experience in a service desk setting, understand ITIL processes, and possess strong communication skills. An employment co