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Ideal candidates will have a background in 1st and 2nd line IT support and a good understanding of Microsoft 365 and Active Directory, with familiarity in ticketing systems being a plus. The role involves providing support to staff through various channels, troubleshooting IT issues, and maintaining

A reputable IT service provider in North-East Essex is seeking a Junior 1st Line IT Service Desk Analyst. You'll provide first-line support, troubleshoot issues, log calls, and learn from experienced team members. This position is perfect for individuals eager to start their IT career and grow withi

Job Title: IT Service Desk Specialist / 1st line support. Strong communication skills with the ability to build trusted stakeholder relationships. Act as the first point of contact for incidents and service requests via JIRA/service desk.

IT Service Desk Analyst in London to provide high-quality 1st line support across various platforms including Windows, Mac OS, and mobile devices. Candidates should have a degree in Computer Science or a related field and possess strong problem-solving and communication skills.

Ideal candidates should have prior experience in software support and strong communication skills. A leading software house is seeking a Software Support Engineer to join their expanding team. The position involves supporting clients through various software issues while providing training in SQL.

You’ll be the friendly and knowledgeable first point of contact for users, delivering high-quality 1st line support while developing your technical capability in a supportive, hands‑on environment. This is a brilliant opportunity for an IT Technician with 1–2 years’ experience who’s keen t

You will be responsible for delivering 1st line IT support services to the customer base of our MSP partners while escalating issues requiring more senior resources to a suitable engineer. First Line Support Engineer - Hybrid (2 p/w days in the office - post training). As a 1st line engineer, you wi

DMS are looking for a customer centric 1st Line IT Support Analyst with excellent communication skills and an enthusiasm to learn and keep up to date with the latest technologies. This individual will provide excellent 1st line support and look to develop his/her skills to provide additional 2nd lin

Provide 1st line technical support to clients - supporting networks, cloud services, infrastructure and connectivity. Provide 1st line technical support to clients - supporting networks, cloud services, infrastructure and connectivity. We stay ahead of the curve, adopting the latest technologies and

Konsolute is looking for a motivated 1st Line Support Engineer to provide exceptional customer service and technical support in the UK. You will troubleshoot Windows 10 and 11 issues, assist users with Microsoft 365 products, and provide general IT support. The ideal candidate should be eager to lea

The role involves providing 1st line support, troubleshooting networking faults, and handling customer enquiries. Exponential-e in Greater London is offering an 11 month industrial placement for undergraduate students in IT/networking. The internship offers great career progression opportunities and

Provide 1st line technical support to clients – supporting networks, cloud services, infrastructure and connectivity. We are looking for a 1st Line Support Engineer to join our growing team of like‑minded tech people. We stay ahead of the curve, adopting the latest technologies and working in pa

A leading organisation in the East Midlands is seeking a Product Support Technician to deliver exceptional technical support. You will manage support tickets, resolve technical issues, and collaborate with specialists. The ideal candidate will have a technology-related qualification, strong IT skill

A prominent technology company in the UK is seeking a 1st Line Analyst to support its growing team. This role focuses on providing high-quality technical support to users, addressing issues across hardware and software, and assisting new starters. Candidates should have a genuine interest in technol

Ability to prioritise workload and manage multiple support requests. Our client, a well-established MSP based near Aldershot, is seeking an experienced IT Support Engineer to join their team. Ensure support tickets are managed in line with agreed SLAsCommunicate effectively with clients, providing c

Samsung Electronics Perú is seeking a part-time IT Support Analyst to provide technical support for an AI research lab in Cambridge. Candidates should have a strong background in Windows and Linux OS, basic Active Directory knowledge, and an understanding of networking fundamentals.

You will work with the team to support the business with their 1st and 2nd Line Support across software, Hardware, and Desktop services. One of our Investment Banking clients is currently seeking a Support Engineer to join them on an interim basis. Please apply with an up-to-date CV to register your

United Living Group is seeking an experienced IT 1st Line Support Analyst in Warrington. You will be the first point of contact for technical issues, resolving incidents while providing excellent customer service. Responsibilities include supporting and managing laptops, Microsoft 365 applications,

The role involves providing top-tier support and maintenance for systems crucial to customer operations. Candidates must demonstrate strong problem-solving and interpersonal skills, with a focus on collaboration and continuous improvement. Konecranes, based in the East Midlands, is seeking a dedicat

Strong customer service focus, with the ability to listen actively, set expectations and provide clear, timely updates in line with support priorities and SLAs. The 1st Line Support Technician role is primarily responsible for handling all incoming Service Desk calls and providing support to resolve

This role involves providing first and second line IT support for a range of issues across multiple locations. The ideal candidate will have strong knowledge of Windows and MacOS operating systems, proven experience in IT support, and excellent problem-solving skills. The company values self-express

T Services Support Officer to provide 1st and 2nd line support, deploying hardware and software across the campus. The role requires a minimum of 1 year’s experience in PC support and strong knowledge of Microsoft systems. A higher education institution is seeking an I.

A managed services provider is looking for an experienced IT Support Engineer / 1st Line Technical Support Service Desk Analyst to join their office-based team in Bristol. This role requires proficiency in supporting Windows systems and Microsoft 365, with responsibilities including incident managem

The role involves providing 1st and 2nd line technical support to colleagues, ensuring their productivity. Applicants should have proven experience in customer service and IT support. Aviva offers a competitive salary, various benefits including bonus opportunities, a generous pension scheme, and su

This role is central to ensuring the smooth operation of internal systems, providing first-line support, coordinating issue resolution, and supporting ongoing system improvements across the organisation. Our client, a growing organisation operating across multiple business units, seeking a proactive

A rental software company in the United Kingdom is seeking a Hybrid Support Specialist - Tier 1 to provide application/business support. The ideal candidate will have experience in 1st Line Support and possess skills in SQL Server, networking, and excellent communication. Responsibilities include ma

You will be responsible for delivering 1st line IT support services to the customer base of our MSP partners while escalating issues requiring more senior resources to a suitable engineer. First Line Support Engineer - Hybrid (2 p/w days in the office - post training). As a 1st line engineer, you wi

Join a growing business that genuinely invests in its people, with structured development plans, funded certifications, and clear progression. Support projects, migrations and system improvements. Work well in fast-paced environments.

The role will include: providing 1st and 2nd line support, setting up and maintaining IT equipment and work stations, troubleshooting user issues, training staff on software and equipment, logging IT problems and their resolution, liaising with third parties over licenses and issues, overseeing and

Ideal candidates will have an interest in IT and adhere to regulatory standards, demonstrating strong problem-solving abilities. The role involves providing level 1 support, optimizing server installations, and ensuring equipment maintenance. A leading cloud service provider in Erith, UK is seeking

As a 1st Line Support Engineer you will take a supporting role in the management and resolution of the customers technical issues, as well as taking a proactive stance in improving the managed services delivered through additional company services and effective problem management. Investigate and di

O Associates is hiring a 1st line Support Engineer in Sandford Hill, UK, offering up to £28,000 pa DOE. Ideal candidates will have a solid understanding of ITIL processes, strong communication skills, and experience in Windows environments, Office 365, and Active Directory. The role involves suppor

Provide online support and coaching to enable our customers to use our system and products effectively and efficiently. You will be the first point of contact for inbound customer technical queries, through telephone, email and live chat, spanning a full spectrum of questions and queries. You will h

Are you passionate about technology and eager to build a career in IT? Or are you already a 1st Line Support Technician looking for a company that invests in your development? Look no further!. CompTIA A+ and MTA's in infrastructure. Competent PC user with strong Microsoft skills.

A well-established MSP in Aldershot is seeking an experienced 1st/2nd Line Support Engineer. This role involves delivering IT support to various clients, troubleshooting issues, and maintaining Windows systems. Ideal candidates have over a year of MSP experience and strong knowledge in Windows & Mic

We are seeking a highly motivated and customer-oriented 1st Line Support Engineer to join our growing team at Konsolute. Provide first-line support to clients, resolving technical issues via phone, email, and chat, with a focus on customer satisfaction. In this role, you will be the first point of c

O Associates is looking for a 1 st line Support Engineer to join a specialist provider of fully managed, high-security ICT services supporting the defence, security, and government sectors in complex, regulated environments. Strong customer support and communication skills, with ability to manage st

I am currently working with a brilliant established legal firm in central London who are looking for a passionate and enthusiastic '1st Line Support Technician' to join their team on a permanent basis. Monitor stock of IT peripherals (monitors, docking stations, headsets, keyboards). Redirect/escala

Corin is seeking an IT Support Officer on a 6-month fixed-term contract to provide 1st line IT support at their Cirencester office. The role involves assisting internal users, setting up IT equipment, and troubleshooting basic issues.

As a 1 st Line Support Technician, you’ll provide IT support and administration duties to all end users seeking IT assistance. Your role will involve handling IT support requests, including password resets, user account creation, file permission amendments, and configuration tasks on key operation

Digital Media Services UK Limited is seeking a 1st Line IT Support Analyst in Greater London. The successful candidate will provide customer-centric IT support, troubleshoot software and hardware issues, and gain experience with 2nd line support. The role operates Monday to Friday from 9:30 to 6 pm,

Ideal candidates will have experience in tech support, strong administration and communication skills, and knowledge of both Windows and Mac systems. A global media group is seeking a System Support Engineer to provide technical support across its London and Gatwick offices. The role involves troubl

This role involves delivering top-quality 1st line support and gaining experience in infrastructure and project work. A well-established UK technology services provider is seeking an IT Technician to join their support team in Derby. Candidates should have 1–2 years of experience, strong knowledge