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This role requires experience in providing 2nd line IT support and troubleshooting Windows systems. With a supportive team environment and flexible hours, this position offers an opportunity to thrive in a key role within the organization. The successful candidate will contribute to the efficiency o

An international company is looking for an Application Support Analyst to manage 2nd and 3rd line support for their application portfolio in Peterborough. Candidates should have proven experience in a technical support role and familiarity with ITIL processes. The role offers a salary range of £35K

Providing 1st and 2nd line desktop, laptop and mobile device support across a variety of systems and services including M365. Supporting the Service Desk Manager you will provide an excellent 1st and 2nd line support service to internal IT users, clients and VIPs. This is front line, customer facing

The ideal candidate will have a strong background in customer service and familiarity with IT systems such as Microsoft Active Directory and MS365. The role involves providing technical support, managing IT cases, and maintaining systems in a fast-paced environment. A leading IT services provider is

A leading IT services company in Greater London is seeking a skilled Desktop Support Engineer to provide exceptional 1st and 2nd line support. This hybrid role involves working three days a week in the office and two days at home, supporting internal users and clients within a Windows and M365 envir

A growing tech firm in the UK is seeking an IT Support Engineer (2nd Line) to support internal users. In this role, you will diagnose and resolve technical issues, gain exposure to Azure and cloud environments, and develop your PowerShell skills in a supportive team. This position offers the chance

This position supports end users in secure environments with an emphasis on service improvement and adherence to ITIL standards. A leading IT support provider in Greater London seeks an experienced 2nd Line Tech Bar Engineer. Candidates must have 2–5 years of experience in a support role with a st

The role requires at least 3 to 5 years of experience in 1st and 2nd line support, alongside strong knowledge of ITIL processes. A leading IT solutions provider in the UK is seeking an experienced Application Support Analyst to deliver effective support for the application portfolio. Responsibilitie

A leading SaaS group in Greater London is seeking a 2nd Line Technical Support Analyst to resolve complex technical issues in a fast-growing payments platform. Ideal candidates have knowledge of payment solutions and excellent problem-solving skills. This hybrid role involves providing support for m

A financial services firm located in London is seeking a Service Desk Support Analyst to provide first-line internal support to users, with some second-line assistance as needed. The successful candidate will ensure the smooth functioning of the Firm’s I. Required qualifications include an ITIL ce

Candidates should have experience in Application and Production Support, troubleshooting backend systems, and server management. This hands-on role blends technical support with long-term application ownership, focusing on system stability and resilience. Responsibilities include providing 2nd/3rd l

This is an excellent opportunity for someone with a background in 1st line and 2nd line technical support. Keywords: 2nd Line, 3rd line, tech support, IT Support, WIFI, network, laptop, Stansted, Essex, Hertfordshire, Helpdesk, internal, windows, Microsoft 365, hardware, software. Position for a 2nd

We are seeking a hands‑on 2nd Line IT Support Engineer to join a growing IT function based in Hertfordshire. Android / Samsung mobile device configuration and support. Proven experience in 2nd Line IT Support.

This role is ideal for someone who already has solid support experience and is ready to take ownership of more complex technical issues, while still delivering an exceptional end-user experience. I’m working with a well-established professional services organisation in London that is looking to ad

A recruitment agency is seeking an experienced IT Specialist (2nd Line Support) to provide technical support at a busy manufacturing site in Greater Lincolnshire. The role involves delivering IT support, maintaining infrastructure, and ensuring excellent customer service. Ideal candidates have stron

You’ll be responsible for handling escalated support issues, working closely with 1st and 3rd line engineers, and ensuring high-quality service delivery across a diverse client base. Provide 2nd line technical support within an MSP environment. Staffing and Recruiting and Technology, Information a

The ideal candidate will have proven experience in application support, strong SQL knowledge, and the ability to collaborate effectively with users and IT teams. This role involves supporting and maintaining critical applications used across clinical environments. A growing healthcare organisation s

A global law firm in London is seeking an IT Service Desk Analyst /1st/2nd Line Support Analyst to provide excellent technology support to staff. The analyst will respond to incidents and requests, maintain ticket records, and escalate issues as necessary, ensuring all staff receive reliable IT assi

The successful candidate will manage IT-related issues, offering 1st and 2nd line support, and ensuring compliance with security and data protection procedures. An education support organization is seeking an IT Support Technician to provide comprehensive IT support across multiple school sites in t

A leading financial technology firm in London seeks a Desktop Technician to deliver high-quality 1st and 2nd line support. Candidates should have strong problem-solving skills, a passion for technology, and ideally, a degree in Computer Science or related fields. The role involves troubleshooting te

This role involves providing 2nd and 3rd line support, managing application enhancements, and ensuring optimal use of SaaS platforms and Azure-hosted applications. The ideal candidate brings strong communication skills, ITIL knowledge, and the ability to collaborate effectively with stakeholders in

Providing 2nd and 3rd line remote and on-site support. Are you an experienced 2nd / 3rd Line IT Support Engineer with a background in MSP environments? Do you enjoy working in a fast-paced setting where no two days are the same? If so, this could be the perfect next step in your career. Supporting a

Candidates will provide 1st and 2nd line technical support, manage tickets in an IT service management system, and troubleshoot various technical issues. A staffing agency is seeking an IT Support Officer for a role in South East London. Ideal applicants should have experience in technical support a

A leading tech company in Greater London is seeking an experienced Onsite 2nd Line Support Engineer. This role involves providing deskside and onsite support, ensuring high-level customer service and technical troubleshooting. Qualifications include expertise in Microsoft operating systems, Office 3

An IT service provider in Greater London is looking for a Support Analyst to provide first and second line support for their IT systems. The ideal candidate will possess strong communication skills and have experience in first line IT support. You will be responsible for troubleshooting issues and f

Line Desktop Support and VIP End User Support. Desktop Support | VIP Support | End User Support. The successful candidate will act as a key point of contact for end users, providing technical support across.

A recruitment agency is seeking a 2nd Line Support Engineer to join a supportive team in the Bristol area. An ideal candidate will have solid experience in a 2nd line role. This role involves troubleshooting and resolving technical issues across on-premises networks and cloud environments, focusing

A leading IT support firm in Greater London seeks a 2nd/3rd Line Support Engineer to join their team. The ideal candidate will have over 2 years of experience in IT support, proficient in Microsoft Operating Systems, Active Directory, Exchange, and Office 365. This hands-on role may involve VIP tele

As the first point of contact for ICT support, you will handle service desk calls, provide user support, and ensure effective issue resolution. Candidates should have experience with service desk operations and be ready to work in an agile environment. A reputable consulting firm is seeking an ICT B

This hands-on role involves providing 1st and 2nd line support to a variety of business clients. Candidates should have IT support experience, particularly in an MSP setting, and possess strong troubleshooting skills across Windows and Microsoft 365. A leading IT support services provider in Greater

Our Client an international company a looking to recruit an Application Support Analyst with experience of 2nd and 3rd line support. Application Support Analyst 2nd and 3rd Line. Proven experience working in 1st and 2nd line support role.

You'll manage 2nd line technical cases, deliver outstanding customer experiences, and ensure the resolution of complex issues. A leading construction software company is seeking an experienced Technical Support Engineer to provide exceptional support for mission-critical software solutions. With at

The successful candidate will provide both first and second line technical support, manage incident tickets, and ensure compliance with service level agreements. A leading employment agency in the United Kingdom is seeking an IT Support Officer for full-time hours in South East London. Candidates sh

The technician will provide first- and second-line support, resolving technical issues directly and via remote assistance. Candidates should have strong expertise in Microsoft environments, proven problem-solving skills, and confident communication abilities. The role includes benefits such as a com

A leading IT support company in the United Kingdom is seeking an experienced 2nd Line Technician to deliver exceptional customer service. Ideal candidates will have strong IT troubleshooting skills and experience in an IT customer service environment. The package includes a competitive salary, hybri

A technology recruitment agency in Greater London seeks an IT Support Analyst to provide exemplary technical support while managing a team of 2nd line support analysts. Previous experience in first and second-line support is essential, alongside strong troubleshooting and communication skills. The s

An independent (re)insurance broking firm headquartered in London is seeking a dedicated Support Analyst to join their IT support team. Candidates should have experience in a first/second line role, a good knowledge of Windows operating systems, and familiarity with Microsoft Office 365. The role in

A well established financial services business based in Central London is looking for a professional 2nd Line EUC Engineer to provide end user support and ensure the stability and security of end-user computing services across Windows, iOS, and Android endpoints. Provide 2nd line support for endpoin

Ideal candidates will have a strong background in Windows, Active Directory, and ITIL standards. A market-leading financial services firm is seeking an IT Support Engineer to provide remote desktop support services across the UK and Ireland. You will be responsible for ensuring the performance and h

ClearCourse is a leading SaaS group with 45+ technology brands, building innovative software and payments solutions for UK and international markets. Line Technical Support Analyst. Help shape training guides, FAQs and support materials.

Responsibilities include delivering 1st line IT support, troubleshooting technical issues, and escalating as needed. Ideal candidates will have a passion for IT and a customer-first attitude. This role offers opportunities for growth and professional certification support.

The ideal candidate will have significant experience in IT support and customer service, a strong understanding of troubleshooting, and familiarity with Microsoft technologies. An IT services provider in Ringwood is seeking a skilled 2nd Line Technician to ensure excellent customer support. This rol

A leading telecommunications company in Greater London is seeking a Broadcast Support Engineer to provide 2nd Line Support for their networks. This position promises opportunities for growth and a supportive work culture. The ideal candidate will diagnose technical issues during live events, collabo

Ideal candidates will have experience working with a wide skillset and have a thirst for technologies. Line IT Support Engineer – Rochester - £32,000 + Great Opportunity!. I am representing a client based in Rochester who are looking to expand their team! This position comes as part of their grow

A leading IT support company in the United Kingdom is seeking a 2nd Line Support Analyst to deliver advanced technical support for complex IT incidents. Candidates should have experience in 1st/2nd line support and the ability to articulate technical concepts to non-technical users. This is an oppor

Key to the delivery of support is the troubleshooting and resolution of 1st line technical issues, hardware and application support queries and requests. Proactive nature and the ability to act upon initiative and effectively manage the workload with the ability to prioritise and work under pressure