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Ideally you’ll have experience working with an external EUC/1st line support team and are good at extracting context for ticket resolution from technical and non technical users, using remote monitoring tools to understand, evaluate and solve technical tickets. A long-established provider of manag

This also includes the ability to give and receive instructions in verbal and written forms and to effectively and efficiently engage with guests and crew members. The 2nd Engineer shall ensure that adequate rounds of the machinery and steering gear spaces are made for observing and reporting equipm

The successful candidate will be responsible for managing incidents, providing 1st and 2nd line support, and resolving user issues. Candidates must have experience in IT support, familiarity with Microsoft 365 applications, and knowledge of ITIL practices. This role involves contributing to service

Ideal candidates will have prior IT experience, strong customer service skills, and the ability to manage user support in an educational setting. The position offers a competitive salary between £30k and £37k and opportunities for career progression. The role involves maintaining various technolog

Candidates should have at least 3 years of MSP experience, proficiency in Microsoft 365 and ConnectWise, and must hold relevant technical documentation skills. Vorboss Limited is looking for a Resolution IT 2nd Line Engineer to provide advanced technical support in a Managed Service Provider environ

Harvey Nash is looking for ambitious 1st and 2nd Line Engineers in West Midlands who are eager to progress in their careers. The ideal candidates will provide technical support, troubleshoot issues with Windows 10/11, Microsoft 365, and manage users in Active Directory. With a company culture that i

The Industrial Control Systems (ICS) 2nd Engineer supports the Lead ICS Engineer in maintaining and improving the plant’s industrial control systems and cyber security framework. Ability to work independently and collaborate across engineering, operations, and IT teams. DCS, PLC, SCADA, and server

The successful candidate will focus on credit risk management and support liquidity risk monitoring and reporting. With a minimum of 3 years' experience, the Analyst will manage a portfolio of counterparties, conduct financial analysis, and contribute to risk reporting processes. This full-time role

A global law firm in London is seeking a 1st / 2nd Line IT Support Analyst to join their IT team. This hybrid role involves providing high-quality technical support to legal staff and requires strong communication and technical skills. Ideal candidates will have previous experience in a professional

Attend and contribute to the multi‑disciplinary team meetings, offer clinical supervision to junior staff, and maintain accurate clinical records in accordance with NHS Scotland guidelines. Support for disabled candidates, long‑term conditions and neurodivergent staff through reasonable adjustme

Ideal candidates should have strong Windows/macOS skills and experience with Microsoft 365. The role involves delivering 1st and 2nd line support, troubleshooting IT systems, and improving processes.

The joining date is set for mid-March 2026, and the position operates under a contract type. Engineer for a crude oil tanker in Greater London. This entry-level position requires candidates to have 15 months of engineering experience.

You’ll also likely have:* Excellent customer service and communication skills, with the ability to explain technical concepts to non-technical users,* Proficiency in documenting processes and creating clear, user-friendly guides for both 1st and 2nd Line Support tasks,* Ability to identify trends

You will ideally be degree-educated, highly driven and self-motivated, and demonstrate excellent communication and interpersonal skills and be passionate about coaching. We wish to speak to curious data and objective lead problem solvers across a range of experience levels and welcome applications f

The ideal candidate will possess a strong educational background in technology or business and relevant qualifications in risk management. A financial services provider is seeking a Technology Risk & Resilience Manager to provide oversight and challenge on technology risks. Key responsibilities incl

Key duties include the preparation of main propulsion systems for sea, the maintenance of all auxiliary, cargo, and deck machinery, and ensuring the general cleanliness and structural integrity of machinery spaces. This role focuses on the direct organization and supervision of daily operations, man

The role offers 23 days of annual leave which increases, along with various wellbeing benefits, and is targeted at entry-level candidates. Required qualifications include over three years of experience in 2nd or 3rd Line Support and a valid UK driver’s license. Responsibilities include incident ma

A prestigious independent school in South London is looking for a passionate and experienced 2nd/3rd Line IT Technician to join their IT department. Key responsibilities include troubleshooting user devices and mentoring 1st line technicians. Competitive salary based on experience, with potential to

The ideal candidate will proactively manage incidents, provide first-class technical support, and contribute to service improvement initiatives. Essential skills include experience in virtualization technologies, Microsoft 365 administration, and strong troubleshooting abilities. This position offer

A leading legal firm in London is seeking an experienced freelance lawyer to facilitate negotiations for investment-related NDAs and Engagement Letters. Ideal candidates should have at least 5 years of corporate law experience and a UK, EU, USA, or Canada legal license. This role requires a minimum

We are seeking a skilled and IT Technical 2nd Line Engineer with experience on automation/scripting and M365 technologies including Microsoft Intune, Microsoft Autopilot, and Microsoft Azure administration. United Infrastructure is a dynamic and rapidly expanding business, focused on delivering crit

This is an exciting opportunity to work with some of the major motor and finance brands in the industry where you will play a leading part in delivering high-quality support for our business-critical applications, engaging directly with customers and stakeholders, and ensuring smooth roll out of ser

Candidates should have strong knowledge in networking, Microsoft technologies like Azure, and experience in hardware/software installations. Responsibilities include assisting with Power BI integration, logging support tickets, and ensuring high standards in technical implementations. The role invol

Candidates must possess valid STCW95 and CoC A-III/1 certifications, alongside relevant experience in a similar role. Group is looking for an experienced 2nd Engineer to join the Mitsui Ocean Sakura cruise vessel. The role entails maintaining engine room operations while ensuring safety standards.

Responsibilities include troubleshooting both Windows and macOS issues, managing Microsoft 365 environments, and maintaining documentation. In this diverse role, you will manage escalated service desk tickets and work directly with business and residential clients. The position offers company benefi

This role involves managing helpdesk queries, administering users in Active Directory, and assisting with system maintenance, while also developing towards 2nd Line responsibilities. Candidates should possess strong troubleshooting skills and a willingness to learn.

The ideal candidate will have experience in network support, solid understanding of routing and switching fundamentals, and exposure to BGP and OSPF. The salary is competitive at £35,000 per annum, along with a supportive environment for learning and development and optional on-call duties once set

A salary between £35,000 and £40,000 is offered, along with a pension scheme, healthcare plan, and support for professional development. This role is based in Ossett and focuses on troubleshooting technical issues in networking, servers, and cloud systems. Candidates should have strong IT support

The role involves 2nd and 3rd level support, providing emergency call services, and solving user issues primarily via phone. Applicants need a GCSE in English and Maths, a degree in an IT-related field, and relevant IT qualifications. Oxford University Hospitals NHS Foundation Trust is seeking an IT

Lexington-Catering is seeking a 2nd Chef at Freeland House in Witney, UK. In this role, you will ensure top food quality, maintain cleanliness, and provide excellent customer service in a warm community environment. Previous kitchen experience and a passion for food are essential.

You’ll act as the primary on‑site IT support, taking ownership of day‑to‑day IT operations while delivering 1st and 2nd line support across both office and production environments. Troubleshoot and resolve issues end‑to‑end, escalating where necessary. Work with site stakeholders to unde

Good understanding of core networking principles including routing, switching, VLANs, VPNs, NAT, DNS, and DHCP. Join a friendly team and engage in various social events organised throughout the year. Ensure all work is delivered in line with security and compliance standards.

You will work with the team to support the business with their 1st and 2nd Line Support across software, Hardware, and Desktop services.

Teleperformance SE is seeking an experienced IT Systems Support professional to provide 2nd- and 3rd-line support for IT systems and infrastructure in Broxmore Park, United Kingdom. The role requires 3-5 years of relevant experience, strong troubleshooting skills, and knowledge of Windows Server, Mi

Due to the number of applications, we can only respond to candidates who have matched the skills and experience needed. Understanding of networking fundamentals. Our client is looking for a motivated and enthusiastic 2 nd Line Support Engineer to join their growing team.

Humand and our client encourage applicants from all backgrounds. If you have the right mindset and solid technical foundations, we would love to hear from you. Supporting Windows, Azure, M365 and common business applications.

The ideal candidate has a strong IT and customer service background, with familiarity in scripting and infrastructure. A public sector technology company is seeking a Service Support Analyst to provide 2nd line support. You will be responsible for resolving issues, improving services, and providing

The ideal candidate will have a technology-related qualification, strong IT skills, and excellent problem-solving abilities. A leading organisation in the East Midlands is seeking a Product Support Technician to deliver exceptional technical support. You will manage support tickets, resolve technica

Candidates should have a CCNA certification, experience in a network support environment, and be knowledgeable in ITIL processes. The company offers a competitive salary, training opportunities, and a commitment to diversity and inclusion. A leading technology consultancy is seeking a Network Operat

The ideal candidate should have a strong background in Enterprise Risk Management, at least 5 years of experience in the financial services sector, and relevant qualifications such as CFA or FRM. Harrington Starr is seeking a Change and Transformation Risk Manager to oversee acquisitions and signifi

Good understanding of networking fundamentals (TCP/IP, DNS, DHCP). Supporting a diverse client base across the Education sector and local SMEs, this role offers excellent variety, responsibility, and the opportunity to work across multiple technologies and environments. Install, configure and mainta

Good understanding of networking fundamentals and security principles. You will work across Microsoft technologies, networking, firewalls, and endpoint management, with a mix of remote support and on‑site client visits. We are recruiting for a growing Managed Service Provider who are looking to ad

The ideal candidate will possess strong communication skills, a proven background in IT support, and an understanding of cloud technologies. A leading cybersecurity firm seeks a 2nd Line Support Engineer for their Cambridge and London offices. In this role, you will handle escalations from the 1st L

Candidates should have a basic understanding of contractual principles and strong organisational skills. This full-time, permanent position offers an excellent salary package with generous leave and benefits. A leading educational institution in the UK seeks an Assistant Contracts Negotiator to mana

Responsibilities include 1st and 2nd fix work, maintaining a professional environment, and ensuring high standards. Candidates should have a solid background in luxury carpentry, with a full kit of tools and attention to detail. Fetch Recruit is looking for a skilled Carpenter (1st & 2nd Fix) for hi