Academy Facilitator, Enabling People & Business Ops
16 days ago
London
This role is based in our 5 Howick Place office. Team Description This is a critical role within our new Talent & Inclusion team founded on our intention to keep building an inclusive and diverse Informa where we have the talent to match the complexity of the world we operate in and where we Champion the Specialist by connecting ideas knowledge and people from all backgrounds - to achieve their full potential whilst helping Informa thrive. Within Talent & Inclusion is our newly formed Learning & Development team supporting who support Global Support and Informas B2B Divisions by increasing colleague capability at scale and empowering our people to engage learn and grow. As a key part of the team youll be helping to shape and deliver a learning experience and offer thats consistent inclusive and business-led. This team is at the heart of how we grow our people and our business. Job Description Academy Facilitators are expert trainers facilitators and skilled learning professionals responsible for delivering engaging practical and high-impact learning experiences across Each Facilitator brings deep subject matter expertise in their domain whether Sales Marketing Events People or another Academy area and plays a critical role in building the confidence capability and performance of our colleagues. Working closely with Academy Partners Facilitators co-design and refine content to ensure learning is relevant inclusive and directly applicable to real-world challenges. They lead interactive live and virtual sessions using a blend of coaching discussion and immersive techniques bringing concepts to life and helping colleagues apply new skills in their day-to-day roles. Academy Facilitators also support continuous improvement by providing feedback on content capturing learner insights and promoting a culture of learning through the use of our AI-powered ecosystem Elysia. By embedding learning in the flow of work they ensure colleagues develop skills in smart sustainable and scalable ways. Reporting into the relevant Head of Academy Facilitators are key to ensuring that Academy learning is consistent practical and designed to enable performance and progression across Informas global business. Key Responsibilities Learning Programmes • Facilitate at least 50 hours of learning monthly across live virtual in-person or hybrid formats., • Deliver sessions tailored to regional audiences and learning styles., • Create safe engaging interactive and inclusive learning environments., • Partner with others in the team to review content practice delivery and ensure alignment to learning outcomes., • Prepare pre-session materials activities and logistics., • Encourage open discussion reflection and practical application., • Coach participants through exercises and action planning., • Adapt facilitation style to suit different audiences and maturity levels., • Use Elysia during sessions to demonstrate workplace AI use (e.g. time-saving prompts scenario generation)., • Collect and review session feedback and learner assessments., • Identify improvements in content or delivery share ideas with the broader team., • Participate in post-programme debriefs to ensure transition of learning to on the job performance., • Stay up to date on learning trends and digital facilitation., • Attend internal upskilling sessions on learning design AI use and inclusive delivery., • Share knowledge and coach other trainers as needed. Qualifications : Experience / Qualifications • Experience in training delivery facilitation or learning consultancy or a strong desire to transition from a subject matter expert in a key business function (e.g. Sales Marketing Operations) to training delivery., • Skilled in live facilitation coaching and digital engagement tools (e.g. Miro Zoom MS Teams)., • Confident adapting delivery to diverse global audiences., • Exposure to or experience with AI tools to helping people learn grow and perform., • Learner satisfaction/quality scores target: 85%., • Learning adoption target: 15 hours per colleague of learning pr year (captured in PowerBI Dashboard)., • Facilitation delivery: 50 hours/month., • Feedback implementation rate: 80% of sessions include actioned improvements., • Stakeholder satisfaction NPS or equivalent: 80. Additional Information : We believe that great things happen when people connect face-to-face. Thats why we work in-person with each other or with customers and partners three days a week or more. When youre not spending time together in one of our offices or other workplaces like at an Informa event you get the flexibility and support to work from home or remotely. We work hard to make sure Life at Informa is rewarding supportive and enjoyable for everyone. Heres some of what you can expect when you join us. But dont just take our word for it see what our colleagues have to say at Our benefits include: • Great community: a welcoming culture with in-person and online social events our fantastic Walk the World charity day and active diversity and inclusion networks, • Broader impact: take up to four days per year to volunteer with charity match funding available too, • Career opportunity: the opportunity to develop your career with bespoke training and learning mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When its time for the next step we encourage and support internal job moves, • Time out: 25 days annual leave rising to 27 days after two years plus a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year, • A flexible range of personal benefits to choose from plus company funded private medical cover, • A ShareMatch scheme that allows you to become an Informa shareholder with free matching shares, • Strong wellbeing support through EAP assistance mental health first aiders a healthy living subsidy access to health apps and more, • Recognition for great work with global awards and kudos programmes If you would like to request reasonable adjustments or accommodations to assist your participation in the hiring process and or in the advertised position please inform the appropriate Talent Acquisition Partner for the role once they have been in touch. Your request will be reviewed and considered in confidence. At Informa youll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses including all of those protected by law. Ask us or see our website for full information. See how Informa handles your personal data when you apply for a job here. Remote Work : No Employment Type : Full-time Key Skills Experience Working With Students,Communication skills,Classroom Experience,Data Collection,Adult Education,Meeting Facilitation,Calculus,LMS,Teaching,Training & Development,Exercise Planning,Remedy Experience: years Vacancy: 1