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TransUnion's Job Applicant Privacy Notice What We'll Bring: We Are TransUnion: TransUnion is a major credit reference agency, and we offer specialist services in fraud, identity and risk management, automated decisioning and demographics. We support organisations across a variety of sectors including finance, retail, telecommunications, utilities, gaming, government and insurance. What You'll Bring: We're looking for a Analyst, Technical Operations to join our growing team. You'll bring a strong foundation in data literacy, a keen eye for detail, and the ability to communicate effectively both verbally and in writing. You'll be highly organised, proactive, and comfortable working independently or as part of a team. Your technical proficiency will include SQL, reporting tools, and Microsoft Office, and you'll be motivated to continuously improve processes and reduce risk. Day to Day You'll Be: Operational Enablement Set up data transfers internally and externally with Globalscape EFT and Connect Direct Deliver automated batch services and administer customer workflows Serve as a data transfer workflow expert to handle incidents and inquiries Identify process improvement opportunities to improve efficiency and quality Manage product updates and automation projects Stay informed about broader Tech Ops responsibilities Cloud Service Transition Operate and maintain workflows on TransUnion's next gen OneTru cloud platform Support service migration to OneTru, from planning to operations Establish new operating processes and coordinate cross-team workflow ownership Quality & Risk Management Perform thorough peer reviews to ensure code accuracy and quality Actively contribute to reducing the team's risk profile. Troubleshoot to resolve queries and issues independently. Produce and maintain high quality process documentation. Essential Skills & Experience: Excellent written and communication skills. Strong attention to detail and ability to handle multiple priorities. Proficient in Microsoft Office (Outlook, Excel, Word, PowerPoint). Microsoft PowerShell scripting. Comfortable with SQL/T-SQL queries (simple to medium complexity), stored procedures, functions, and triggers. Experience working with and manipulating large datasets. Capability to run user acceptance testing (UAT). Strong time management and problem-solving abilities. Experience supporting or operating a cloud-based platform/service in a production environment. Proven ability to take a service from early life/alpha through to stable BAU, including release readiness and support handover. Able to define and document operational processes and negotiate responsibilities across teams (e.g., RACI/ways of working). Experience in fast-paced, results-driven environments. Desirable Skills & Experience: Microsoft Power Apps and Power Automate development. Programming using C# Familiarity with cloud operations/DevOps practices (monitoring, alerting, incident management, change/release management). Experience creating service documentation such as runbooks, support models, SLAs/OLAs, and operational dashboards. ITIL Foundation (or equivalent practical experience in service management and continuous improvement). Previous experience with batch data processing systems. Impact You'll Make: What's In It For you? At TransUnion you will be joining a friendly, forward thinking global business. As well as an excellent salary and bonus scheme or commission scheme (if joining our sales teams) our benefits package comes with: 26 days' annual leave + bank holidays (increasing with service) Global paid wellness days off + a bonus day off to celebrate your birthday A generous contributory pension scheme + access to the TransUnion Employee Stock Purchase Plan Private health care + a variety of physical, mental and financial fitness wellbeing programmes such as access to mindfulness tools Access to our diversity forums and communities so you can get involved in causes close to your heart TransUnion - a place to grow: If there's something on the list of essential / desirable skills that you can't quite tick off, don't let that put you off applying. We are open to exploring training and development opportunities for the right candidate to ensure you are successful. We know imposter syndrome is real, lets confront it so we can continue to grow and thrive together Flexibility at TU: We recognise that our people need the freedom to balance their day-to-day lives with their work. This is why we've set out to create inclusive and flexible policies and practices for you to accommodate all your responsibilities and needs: children, family and beyond. If the role is advertised as full time, don't let this stop you from applying. Let us know if you're looking for a part time or flexible working arrangement and we can discuss this with you. Additional support: At TransUnion, we're committed to fostering an inclusive and diverse workplace where all individual's talents and perspectives are valued. When you apply for a position with us, you're not just joining a team, you're becoming part of a community that celebrates differences and embraces equality. We understand that everyone has different needs, which is why we offer a range of reasonable adjustments to our recruitment process. Please let us know if you require any reasonable adjustments to help you through the application process or to attend an interview with us by contacting (url removed) Interview & Hiring Process: Most of our recruitment processes are virtual, so you'll get to know our hiring managers and teams over the phone and through video. If we need you to attend a physical in person interview your recruiter will inform you of this. We do not accept any unsolicited CV's from recruitment agencies. If you are a recruitment agency on our PSL our talent team will contact you directly should we require any assistance. #LI-Hybrid Find out more about Life At TU UK: (url removed) is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week. TransUnion Job Title Analyst, Data Operations

TransUnion's Job Applicant Privacy Notice What We'll Bring: We Are TransUnion: TransUnion is a major credit reference agency, and we offer specialist services in fraud, identity and risk management, automated decisioning and demographics. We support organisations across a variety of sectors including finance, retail, telecommunications, utilities, gaming, government and insurance. What You'll Bring: We're looking for a Lead DevSecOps Engineer to join our growing team. Responsible for ensuring the operational integrity, release governance, and stakeholder alignment for the global platforms deployed in the UK regions. Acting as a bridge between regional and global teams, this role drives platform reliability, compliance, and continuous improvement through technical leadership and process excellence. Day to Day You'll Be: Release & Deployment Management Lead the regional execution of all release types (major, minor, emergency) through automated CI/CD pipelines, ensuring timely and high-quality deployments. Coordinate with Global Platform testers to oversee post-deployment validation, ensuring issues are identified, documented, and resolved efficiently. Support and deputise for the Operations and Technical Release Manager in managing the full CAB ticket lifecycle, maintaining robust deployment traceability and compliance. Collaborate with the Operations and Technical Release Manager to lead, manage, and prioritise Kanban workflows, driving effective tracking and continuous improvement of release processes. Facilitate cross-functional coordination of development and change activities across the UK region, ensuring alignment with business objectives and minimising disruption. Champion continuous improvement by analysing release outcomes, gathering feedback, and implementing process enhancements. Communicate release status and risks to stakeholders, ensuring transparency and proactive issue resolution. Testing & Change Management Coordinate regression testing of changes to Global Business Platforms deployed in the UK region in collaboration with Global Platform testers, ensuring all updates impacting UK stakeholders are thoroughly validated and documented. Act as a key liaison to the Operations and Technical Release Manager, leading the coordination of future development, maintenance, and change activities between global and UK teams to ensure alignment, minimise risk, and support successful delivery. Facilitate effective communication between global and UK teams, ensuring that testing outcomes, risks, and dependencies are clearly documented and addressed. Drive continuous improvement in testing and coordination processes by gathering feedback, identifying bottlenecks, and implementing best practices. Platform Operations & Monitoring Provide technical leadership for the operational management of Global Business Platforms deployed in the UK region, ensuring compliance with SLAs, SLOs, RTOs, and other service commitments. Oversee incident management, monitoring, and escalation processes to maintain platform stability and minimise service disruptions, including participation in a 24x7 out-of-hours support rota. Collaborate with the Operations and Technical Release Manager to produce and analyse reports on platform availability, performance, and capacity, supporting data-driven decision-making and proactive capacity planning. Drive continuous improvement in operational processes by identifying risks, implementing best practices, and optimising platform reliability. Incident & Problem Management Provide technical leadership in troubleshooting and resolving regional issues with the Global Business Platforms deployed in the UK region, ensuring rapid restoration of service and minimal business disruption. Technically lead critical and high-severity incident response, acting as the primary technical representative on incident bridges and ensuring effective communication and resolution. Coordinate and participate in post-incident reviews (post-mortems/PIRs) with global and regional teams, driving the identification and implementation of corrective actions. Analyse incident data to identify root causes, predict potential future issues, and implement preventative controls, fostering a culture of continuous improvement and operational resilience. Document incident outcomes and share lessons learned to enhance team knowledge and prevent recurrence. Risk, Compliance & Governance Lead the identification, assessment, documentation, and management of risks and issues related to Global Business Platforms deployed in the UK region, ensuring proactive mitigation and platform stability. Oversee and support compliance and audit activities for the Global Business Platforms deployed in the UK region, ensuring adherence to regulatory requirements and audit readiness. Collaborate with risk, compliance, and audit stakeholders to address findings, implement corrective actions, and continuously improve risk and compliance processes. Monitor evolving risks and regulatory changes, adapting controls and processes to maintain ongoing compliance and operational resilience. Essential Skills & Experience: Track record of years of experience in technical leadership roles within cloud‑native, containerized environments, with a proven track record of delivering complex solutions at scale. Deep expertise in Kubernetes, specifically managing and supporting GKE (Google Kubernetes Engine) clusters and containers in production environments, including advanced proficiency with Helm for designing, installing, and managing applications using Helm charts. Strong background in GCP cloud networking, load balancing, traffic management, and Google Cloud Storage (GCS), with the ability to architect and troubleshoot complex network topologies. Comprehensive knowledge of GCP compute services and experience administering, managing, and maintaining Dataproc clusters. Hands‑on experience with Wiz for Cloud Native Application Protection and container security, including policy definition and incident response. Good understanding of Cloudflare. Significant experience with PostgreSQL for database design, optimisation, and management in high‑availability environments, alongside experience working with Redis for session storage management. Proven ability to design and support Kafka‑based data streaming architectures. Expertise in implementing and managing Identity and Access Management (IAM) solutions using Ping and/or Keycloak. In‑depth experience with Kong APIM for API lifecycle management, security, and governance. Strong monitoring and observability skills, including creating and interpreting dashboard alerts from GCP Native Observability, Prometheus, Grafana, and OpenTelemetry. Demonstrated leadership in CI/CD pipeline management using Harness, including advanced skills in infrastructure automation with Terraform and integration with Harness IaC pipelines. Experience managing secrets and sensitive data using HashiCorp Vault. Solid understanding of application security best practices, including integrating and acting on findings from CheckMarxOne or similar tools. Ability to translate high‑level architectural blueprints into detailed low‑level designs. Excellent communication, mentoring, and stakeholder management skills, with a passion for developing team capabilities and fostering a culture of technical excellence. Ability to collaborate effectively with cross‑functional teams to deliver robust, secure, and scalable solutions aligned with business objectives. Working knowledge of programming languages such as HTML5, SAS, and iOS. Preferred qualifications include one of the following certifications: GCP Cloud Engineer GCP DevOps Engineer GCP Security Engineer GCP Database Engineer HashiCorp Terraform Associate Kubernetes and Cloud Native Associate (KCNA) Certified Kubernetes Administrator (CKA) Impact You'll Make: What's In It For you? At TransUnion you will be joining a friendly, forward thinking global business. As well as an excellent salary and bonus scheme or commission scheme (if joining our sales teams) our benefits package comes with: 26 days' annual leave + bank holidays (increasing with service) Global paid wellness days off + a bonus day off to celebrate your birthday A generous contributory pension scheme + access to the TransUnion Employee Stock Purchase Plan Private health care + a variety of physical, mental and financial fitness wellbeing programmes such as access to mindfulness tools Access to our diversity forums and communities so you can get involved in causes close to your heart TransUnion - a place to grow: If there's something on the list of essential / desirable skills that you can't quite tick off, don't let that put you off applying. We are open to exploring training and development opportunities for the right candidate to ensure you are successful. We know imposter syndrome is real, lets confront it so we can continue to grow and thrive together Flexibility at TU: We recognise that our people need the freedom to balance their day-to-day lives with their work. This is why we've set out to create inclusive and flexible policies and practices for you to accommodate all your responsibilities and needs: children, family and beyond. If the role is advertised as full time, don't let this stop you from applying. Let us know if you're looking for a part time or flexible working arrangement and we can discuss this with you. Additional support: At TransUnion, we're committed to fostering an inclusive and diverse workplace where all individual's talents and perspectives are valued. When you apply for a position with us, you're not just joining a team, you're becoming part of a community that celebrates differences and embraces equality. We understand that everyone has different needs, which is why we offer a range of reasonable adjustments to our recruitment process. Please let us know if you require any reasonable adjustments to help you through the application process or to attend an interview with us by contacting (url removed) Interview & Hiring Process: Most of our recruitment processes are virtual, so you'll get to know our hiring managers and teams over the phone and through video. If we need you to attend a physical in person interview your recruiter will inform you of this. We do not accept any unsolicited CV's from recruitment agencies. If you are a recruitment agency on our PSL our talent team will contact you directly should we require any assistance. #LI-Hybrid Find out more about Life At TU UK: (url removed) is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week. TransUnion Job Title Advisor, Software Development

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