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Position: Customer Service Team Leader Location: Dudley, West Midlands Job Type: Permanent / Onsite My client, a logistics leader with world renowned recognition, are on the hunt for a Customer Service Team Leader to head up the team in the UK head office! Role and Responsibilities – In this role, your main responsibility will be to lead the daily delivery of service activities, taking ownership for teams' overall tasks and workload. Other responsibilities include: Mentor and train the Customer Service team to meet expected service standards Collaborate with the Customer Service & Asset Manager to design, implement, and monitor team processes Analyse processes within the Service team and look to perform CI activities Manage a dedicated portfolio of customers in the UK region Experience or Qualifications – Tenured experience in a customer service lead role managing a team Experience in logistics and/or supply chain is paramount! Understanding of customer centric principles and service centre environments Excellent soft skills to motivate, coach and lead a team to achieving success Benefits: 25 days annual leave plus Bank Holidays Competitive Pension Scheme Annual Bonus Scheme Private Health Care Options Candidates who currently are a Customer Service Team Leader, Service Team Lead or Customer Service Supervisor may be suitable for this position. For more information regarding this Customer Service Team Leader role please contact Ben Herd on 01453 829523 or Omega Resource Group is acting as an Employment Agency in relation to this vacancy. Omega Resource Group is an employment agency specialising in opportunities at all levels within the Engineering, Aerospace, Automotive, Electronics, Defence, Scientific, Oil & Gas, Construction and Manufacturing sectors. For details of other opportunities available within your chosen field please visit our website Omega is an employment agency specialising in opportunities at all levels within the Engineering, Manufacturing, Aerospace, Automotive, Electronics, Defence, Scientific, Energy & Renewables and Tech sectors. TPBN1_UKTJ

Full-Time | Permanent | Remote (with travel to London every 8 weeks) Are you a Reward Specialist, Junior Manager, or Reward Partner ready to take the next step in your career? Looking for a smart, proactive, and collaborative individual to join the team in a pivotal role that blends strategic thinking with hands-on delivery. Though fully remote, this role requires travel to London approximately every 8 weeks (expenses covered). About the Role As Reward Partner, you'll play a key role in shaping and delivering the global reward strategy. You'll lead on compensation initiatives, annual pay awards, and bonus cycles, while also driving improvements in benefits and ensuring fairness and transparency across the business. Key Responsibilities Lead annual pay award and bonus processes, including manual data handling and analysis (no system support). Provide pragmatic advice and guidance on Reward & Benefits policies to support understanding and promote best practice. Identify, design, recommend, and implement reward solutions aligned to business strategy. Design and implement Reward KPIs to ensure fairness and strategic alignment. Maintain reward information across internal and external platforms. Monitor and analyse legislative and regulatory changes impacting compensation and benefits. Collaborate with HR, payroll, and other teams to ensure consistency in communication and practice. Build strong relationships with leaders to coach and advise on Reward best practice. Collate and analyse data to support pay budgets, salary changes, and benefit design. Level roles and recommend compensation using internal and external benchmarking. Lead participation in reward surveys and analyse results to ensure market competitiveness. Own gender pay gap reporting (UK legislative and global internal project). Manage relationships with benefit brokers and providers, ensuring SLAs are met. Lead annual benefit renewal processes and propose improvements aligned to our EVP. Coordinate implementation and promotion of new benefits and initiatives. Draft and deliver pension communications in a compliant and engaging way. Always work inclusively, keeping diversity and equity at the forefront. What the business is Looking For Significant experience in compensation, especially leading pay awards and bonus cycles. Personable, proactive, and highly adaptable. Fast-paced, systems-oriented, and confident with data and number-crunching. Experience working internationally with strong cultural awareness. Positioned between an analyst and a reward manager - able to think strategically and deliver tactically. Comfortable working without system support and managing shifting priorities. Benefits Package Comprehensive benefits aligned to employee value proposition Travel expenses covered for London visits Opportunity to work in a global, inclusive, and fast-moving environment The SR Group (UK) Limited is acting as an Employment Agency in relation to this vacancy. TPBN1_UKTJ

Our client, a market-leading real estate firm, is seeking an experienced Commercial Property Surveyor to manage a portfolio of high-profile assets in Central London. This is a hands-on, strategic role focused on delivering exceptional service standards, ensuring operational excellence, and supporting long-term asset performance as part of a collaborative and high-impact team. Key Responsibilities Lead the day-to-day management and operational performance of commercial properties within a prominent development. Support the smooth onboarding of new instructions, ensuring all management systems and reporting processes are in place. Carry out regular site inspections to ensure properties are maintained to the highest standards. Prepare for and lead client meetings, including documenting actions and following up effectively. Deliver timely, high-quality client reporting and analysis across the managed portfolio. Coordinate with internal teams and external stakeholders on lease events, service charges, arrears, and occupier queries. Identify and support asset management initiatives, contributing to broader strategic goals. Key Requirements Demonstrable experience in commercial property management, ideally within complex or mixed-use assets. Excellent organisational skills and attention to detail, with a proactive and solutions-focused approach. Strong communication skills, both written and verbal, with a professional and client-focused manner. Collaborative team player, confident mentoring junior colleagues and supporting a positive working culture. Commercially astute with strong knowledge of lease structures, service charges, and relevant property legislation. Proficient in using property management systems and digital tools to maintain accurate data and reporting. An interest in sustainability, innovation, and emerging trends within the property and real estate sector. Perks and benefits include: Hybrid working pattern. Competitive bonus, car allowance and holiday package. Private medical insurance and healthcare scheme. Access to perk portals and high street discounts If you're a motivated property professional looking to contribute to the management of a high-profile commercial estate, we invite you to apply online. Suitable candidates will be contacted directly to discuss the role in more detail. Call Settings Override To From Record Yes No Always use these settings TPBN1_UKTJ

Field Maintenance Engineer (Carpenter/ Joiner/ Fit Out) If you think you are the right match for the following opportunity, apply after reading the complete description. Bournemouth (Travel in Area) £32,000 - £42,000 + Overtime + Company Vehicle + 28 Days Holiday + Training + Progression + Company Bonus Are you a Field Maintenance Engineer with a background in carpentry, joinery, or fit-outs who is looking to take your skills to the next level in a varied, field based role with genuine career progression, worki... JBLK1_UKTJ

Our client is seeking multiple Pensions Data & Projects Specialists to join their team on a permanent basis. In this role, you'll be part of a specialist function responsible for managing and delivering complex projects involving the extraction, analysis, cleansing, and processing of pensions data. Your expertise will directly contribute to better outcomes for clients by ensuring scheme events and cyclical activities are delivered accurately, efficiently, and in line with agreed processes and SLAs. Role: Pensions Data & Projects Specialist Salary: Up to £45,000 + bonus Contract: Permanent, Monday - Friday 09:00 - 17:30 Location: Hybrid Responsibilities: Collaborate with Scheme Event Leads and the Scheme Event Manager to deliver project and event requirements, ensuring timelines, quality, and sign-offs are met. Review and provide feedback on the work of Pensions Data Technicians, offering technical guidance and support. Ensure accuracy and quality across all scheme events and projects. Develop and maintain strong working relationships with clients and internal colleagues. Identify, report, and help manage risks or breaches in accordance with internal compliance protocols. Continually assess and improve processes, systems, and controls to enhance service delivery and minimise risk. Support management in areas such as service delivery, auditing, and ad hoc business initiatives. Maintain compliance with FCA regulations and internal quality standards, including Treating Customers Fairly (TCF). Knowledge & Skills Defined Benefit (DB) pensions scheme experience Strong background in pensions calculations and data analysis Experience with bulk data processing and Excel automation Proficiency in pension administration platforms and workflow tools High attention to detail and commitment to data quality Advanced Excel skills, including: Filters, sorting, pivot tables Lookups, nested IF statements, and date calculations Importing data/text files and applying data validation Strong project management skills A-Level Maths, a degree with a mathematical element, or demonstrable experience in complex data analysis Line Up Aviation is a specialist aviation and aerospace recruitment company that has been operating all over the world for more than 30 years. We work with some of the industry's best-known companies and pride ourselves with working to the highest standard of service supported by an ingrained culture of honesty and integrity. 'Follow @LineUpAviation on Twitter for all of our latest vacancies, news and pictures from our busy UK Head Office. Interact with us using the #LineUpAviation tag at anytime! Thank you for your follow!' TPBN1_UKTJ

Salary: £36,000 - £41,000 plus eligibility for £125 monthly London Allowance, Van, Tools, Company Bonus Scheme and regular overtime Location: Islington Hours: 40 hours per week Contract Type: 6 month Fixed term contract We have an exciting opportunity for a Multi Trade Operative with Plumbing experience to join our team!!! We're looking for someone who can deliver a first class service to our properties covering Islington and surrounding areas. A Multi Trade Operative will be responsible for carrying out a wide range of maintenance, responsive repairs, void works & property MOTs connected with all aspects of their specialist trades and any secondary trades. The works shall be carried out in an efficient way and completed within required deadlines. Please review the full role profile on our website before applying. Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle. As an operative working in the London Region, you'll be eligible to receive an additional monthly non-contractual London Weighting Allowance of £125. Apply now!!!!!! If you're a reliable, experienced Plumber with skills in other trades and can provide good customer care we want to hear from you. You must hold a valid UK driving licence as a company vehicle will be provided for work use only. This post is subject to Basic Criminal Record Check Clearance. We reserve the right to close this advert early. Not sure who we are and what we do? Click 'apply' to visit our website where you can dive in and find out more about us and the benefits we offer. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment. At Clarion Housing Group, we support the responsible use of AI. Please visit our website to view your guide to using AI during your recruitment process. This is a great opportunity to join our team - Employer of the Year Housing Heroes awards 2025 and one of LinkedIn's Top Companies 2024 TPBN1_UKTJ

Deputy Head of Retail (Senior Retail Leadership Role) | Up to £80,000 | Customer Experience Brand My client is a market leader, demonstrating strong growth, ambitious plans, and a clear determination to be the best retailer in their sector. They are seeking a Deputy Head of Retail - a newly created and unique position that sits just below the Retail Director. This is an unusual job title in the market, but in practice it reflects a senior leadership role responsible for supporting the Retail Director while having significant accountability for the retail estate. The Deputy Head of Retail will play a pivotal role in shaping and delivering the company's retail strategy, driving customer experience, operational excellence, and commercial performance. This is an ideal opportunity for an experienced retail leader who craves the next step towards a Head of Retail position . The role offers a balance of strategic influence at head office level and hands-on leadership across stores , making it perfect for someone who wants both impact and visibility at the highest level of retail operations. Deputy Head of Retail Role: The Deputy Head of Retail will support the Retail Director in delivering the brand's vision and ensuring best-in-class execution across all stores. You will lead by example, fostering a customer-first culture, driving commercial performance, and empowering store leaders to exceed expectations. Deputy Head of Retail Responsibilities: Work alongside the Retail Director to define and deliver the retail strategy as the business continues to grow. Lead, inspire, and develop store managers and regional teams to achieve excellence in service, sales, and operational standards. Adapt leadership and coaching to build capability across people management, customer experience, sales, stock management, and visual merchandising. Drive commercial performance by identifying opportunities to maximise sales, profitability, and operational efficiency. Champion brand values, ensuring a positive, inclusive, and diverse culture across the retail network. Promote a culture of continuous improvement, encouraging innovation and effective change management. Build strong stakeholder partnerships to align people, product, and operational strategies. Recruit, nurture, and retain top talent while developing a robust succession pipeline for future growth What's in it for you: A rare opportunity to step into a senior leadership role within a growing retail brand. With a competitive salary, performance-related bonus, and benefits, this role positions you directly beneath the Retail Director, offering both influence over strategic decisions and accountability for retail delivery. It is particularly suited to ambitious retail leaders seeking progression to a Head of Retail role, making it a genuine career-defining step. BBBH34372 TPBN1_UKTJ

Description Motability Operations is seeking an experienced Product Owner to become an integral part of our app development team. In this role, you'll lead the evolution and implementation of our mobile app experience, ensuring the delivery of high quality, accessible, and customer centric solutions that delight users and deliver measurable value. You'll work cross-functionally with design, engineering, marketing, and operations teams to shape our app that empowers users, simplifies journeys, and supports our strategic priorities. Acting as the voice of the customer, you'll translate strategic goals and user needs into a clear, prioritised backlog. You'll ensure the team is focused on delivering solutions that improve customer experience, drive adoption, and support the wider Motability ecosystem. As a key liaison between stakeholders and the development team, you will balance business priorities with technical feasibility, ensuring continuous improvement and rapid delivery of high-impact app enhancements. Main Responsibilities Ownership & Authority over the Backlog: Oversee and manage the product backlog using prioritization frameworks such as MoSCoW, RICE, Value/Effort, Weighted Shortest Job First (WSJF) etc. Ensure the backlog reflects customer needs, business value, and strategic goals. Continuously groom the backlog & refine backlog items to adapt to evolving requirements. Manage your product team's Run and Evolve mix and make suitable prioritisation decisions based on capacity, velocity, value, effort and risk etc. User Story Development: Develop clear and concise user stories with well-defined acceptance criteria that guide the development team in delivering solutions aligned with customer expectations. Stakeholder Collaboration: Serve as the primary point of contact for stakeholders, gathering input and feedback to ensure alignment with product goals. Effectively communicate a clear product vision and roadmap to all relevant parties. Work closely with the Product Manager to help turn a strategic roadmap into a groomed, prioritised and actionable backlog Customer Engagement: Actively engage with customers to gather insights and feedback that inform product development and enhancements. Development Team Leadership, Representation & Point of Escalation: Provide ongoing leadership to the development team by clarifying requirements and answering questions throughout the development process, ensuring customer needs are understood and addressed. Support the team to triage any production issues to ensure business impact is understood and fix is prioritised accordingly Lead Key Agile Ceremonies (Sprint Planning/Review etc): Drive Sprint Planning/Review ceremonies to set goals and priorities for each iteration. Review completed work during sprint reviews to ensure it meets acceptance criteria. Ensure the team is prepared to Present and Demo their work at Sprint Reviews/Tribe Sync's/Showcase days etc, supporting to articulate the problem statement faced, solution proposed, and value added as well as what's coming up in subsequent sprints Customer Advocacy & User Obsession: Represent the voice of the customer in all product decisions, advocating for their needs and ensuring that products deliver maximum value. Be user obsessed, making sure we are solving the right problems in the right way for our users as you strive to achieve product & business goals. Performance Tracking & Optimisation: Monitor & report on product performance against key performance indicators (KPIs) such as capacity, velocity, cycle time, lead time etc Gather insights to help drive iterative continuous improvement within the development team that enable the team to ship better products, quicker. Cross-Functional Collaboration: Collaborate closely with cross-functional teams, including marketing, design, engineering, and quality assurance, to ensure successful product delivery. Market Research: Stay informed about industry trends and competitor products to identify opportunities for innovation and improvement within our offerings. Facilitate Communication: Ensure effective communication within the Scrum team and across departments to foster collaboration and resolve any impediments to progress. Qualifications Strong experience as a Product Owner within Agile environments, ideally focused on mobile or digital products. A solid track record of delivering app solutions that improve customer engagement, usability, and satisfaction. Familiarity with user journey mapping, app performance metrics, design systems, and accessibility best practices (e.g., WCAG compliance). Comfortable working with cross-functional squads including UX/UI designers, developers, testers, and commercial stakeholders. Experience with analytics and testing tools (e.g., Firebase, Testflight, Google Analytics) to track user behaviour and inform decision-making. Strong understanding of backlog management, user story creation, and translating customer feedback into product improvements. Able to balance short-term delivery with long-term product vision, aligning solutions to business KPIs and customer outcomes. You bring a deep understanding of Agile delivery and iterative product development. You're confident prioritising based on customer impact, tech constraints, and commercial value - and you can clearly articulate trade-offs to stakeholders. You're passionate about creating seamless digital experiences, and you thrive in a collaborative, fast-paced environment where you can inspire teams to bring ideas to life. Minimum Criteria Demonstrable experience as a Product Owner or in a similar role. Experience with mobile applications. Understanding of the software development lifecycle with a data-centric lens. Proven experience translating data and requirements into actionable backlog items. Benefits Motability Operations is a unique organisation, virtually one of a kind. We combine a strong sense of purpose with a real commercial edge to ensure we provide the best possible worry-free mobility solutions to over 860,000 customers and their families across the UK. Customers exchange their higher rate mobility allowance to lease a range of affordable vehicles (cars, wheelchair accessible vehicles, scooters, and powered wheelchairs) with insurance, maintenance and breakdown assistance included. We are the largest car fleet operator in the UK (purchasing around 10% of all the new cars sold in the UK) and work with a network of around 5,000 car dealers and all the major manufacturers. We pride ourselves on delivering outstanding customer service, achieving an independently verified customer satisfaction rating of 9.8 out of 10. Our values are at the heart of everything we do. They represent ambition, and we look for our people to live and breathe them every day: We find solutions We drive change We care We operate hybrid working across the organisation where we split our time between working on-site at our offices, and at home, remotely within the UK. We believe hybrid working achieves a good work/life balance for our colleagues, allowing us to connect with each other, collaborate on important work, and perform together to deliver for our customers. It allows us to have the flexibility to work remotely up to 2-days per week whilst also using the great office spaces we have available. As a Motability Operations team member, you can expect: An annual discretionary bonus 15% non-contributory pension (9% non-contributory pension during probation period) Life assurance at 4 times your basic salary to give you peace of mind that your loved ones will receive some financial help Employee Discount Scheme with a huge number of retailers and an app to save on the go Discounted Electric/Hybrid Car Salary Sacrifice Scheme Access to the Cycle to Work Scheme (we have showers, changing rooms and secure bike sheds on site) As well as financial benefits, our staff's health and well-being are very important to us, so we also offer: 28 days annual leave with option to purchase and sell days Funded Private Medical Insurance cover Critical illness insurance Free access to healthcare apps, such as Peppy, Unmind, Aviva Digital GP Funded health screening for over 50s 1 day per year to volunteer - Staff can support a local charity or do a sponsored event whilst being paid for it Access to our fully accessible company allotment - Where we grow our own produce for local charitable organisations Access to Prayer room and quiet spaces whilst working in the office We also understand that not everyone is the same so offer several voluntary benefits that you can select outside the core package, these include; Dental Insurance Health and cancer screenings for you and your partner Discounted gym memberships Charitable giving At Motability Operations, we believe in building a diverse workforce, where our people are empowered to attend work as their true selves, and we encourage people from all backgrounds to apply. We want to sustain a culture that nurtures, where employees are free to flourish and where they're rewarded equally, regardless of race, nationality or ethnic origin, sexual orientation, age, disability, or gender. We pride ourselves on being an inclusive employer and as such, all our offices provide first rate disability access. With our hybrid working environment, we do our best to accommodate part-time and flexible working requests where possible, building on our culture of trust, empowerment, and flexibility. TPBN1_UKTJ

Job Description Director of Sales Hospitality | South Coast | Competitive Package + Bonus + Benefits A top hospitality group is looking for a strategic and commercially driven Director of Sales to oversee group and event sales at a flagship coastal property.

Job Description Commercial Electrician £35,000 - £36,500 (OTE +£45,000) + Bonus Scheme + Van + Progression + Excellent Company Benefits South West patch (Commutable from: Bournemouth, Poole, Devon, Yeovil, Bath, Salisbury) Are you an electrician with experience in maintenance, testing or inst

What’s it like at Vitality?. If you like a fun, buzzy environment – and a bonus for great performance – you’ll love life at Vitality. Hi! We’re Vitality and we do insurance differently.