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Quality Assurance Manager Office/Site - Plymouth Competitive Salary with car/car allowance and flexible benefits Please Note - due to the nature of work on site the successful candidate will be required to obtain security clearance, therefore we are only able to accept applications from British nationals who have not worked outside the UK in the last 5 years. Summary We are currently recruiting a Quality Assurance Manager to join our team, based in Plymouth. The role of the Quality Assurance Manager is to ensure the business has the correct quality assurance mechanisms in place, in order to qualify for contracts, manage and control compliance, meet emerging business development initiatives and improve contract delivery performance whilst minimising risk. This is a permanent role with NG Bailey Responsibilities • Prepare, implement and manage engineering specific processes and documentation in line with group, industry standards (inc. Principal Contractors Licence) contract specific requirements and development of new Business streams/delivery approaches (e.g. BS44001), • Monitor and report on business compliance with documented NG Bailey specific processes (site and office functions) through direct contact and via management of part time Internal audit resources., • Monitor and report on downstream supply chain compliance, • Manage the identification and implementation of corrective and preventive actions to address known and emerging issues., • Through Induction and identified training requirements, enhance the awareness of process requirements and compliance across project and office teams to improve business performance and reduce risk, • Support the business through preparation for and hosting of planned assessments e.g. BAAT/BSi/Achilles, driving through to closure any identified issues, • Provide support to the Business Development/Estimating Department in the preparation of pre qualification and tender documentation in regards to Quality Assurance and compliance to appropriate standards, • Excellent knowledge of ISO9001 & best practice, • Understanding of BS44001 previously BS11000, • Working experience auditing and working with internal and external Supply chain, • Car/Car allowance, • Salary sacrifice car scheme (Hybrid/Electric Vehicle), • Pension with a leading provider and up to 8% employer contribution, • Personal Wellbeing and Volunteer Days, • Private Medical Insurance, • Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice), • Flexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free Bikes. Next Steps: As a business, we’re on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We’ll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be. #LI-LO1 #LI-onsite

Quality Assurance Engineer Office/Site - Plymouth Competitive Salary with car/car allowance and flexible benefits Summary The Quality Assurance Engineer will conduct all aspects of quality assurance and project compliance within designated major/strategic projects. Ensuring that products and services meet the required regulatory, legislative and specification standards before they reach the customer and providing quality assurance support and guidance to the project quality team in all aspects of project management processes. This is a permanent role with NG Bailey, and due to the nature of work on site the successful candidate will be required to obtain security clearance, therefore we are only able to accept applications from British nationals who have not worked outside the UK in the last 5 years. Responsibilities In this role, you will: • Ensure that the safety first and foremost message is visible and alive throughout all activities relating to the delivery of your works., • Satisfy contractual and company obligations in the areas of assurance, process compliance, quality control, defect management and document control., • Ensure that company/project/customer requirements are well understood throughout the project team and assure that the inspection, test and quality processes & plans accurately reflect these and that appropriate customer approvals are sought., • Ensure that project document management and configuration is carried out in accordance with company and project requirements and that accurate records/registers are in place for TQs, technical submittals, document transmission etc., • Conduct internal quality assurance on all projects performance and represent the projects at audit with internal or external stakeholders as required., • Prepare Quality Assurance Reports and Non-Conformance Reports in relation to all Quality Assurance activity undertaken and provide timely feedback on all reviews conducted., • Produce and issue corrective and preventive action plans to address known and emerging issues, ensuring timely follow up and close down of required actions., • Be a key member of the project team, demonstrating expertise and knowledge in the carrying out of your duties., • Ensure that project team members hold requisite qualifications, and that appropriate competence can be demonstrated. Work with divisional/group resource to maintain records where required., • Ensure that product utilisation on the project is understood and that appropriate manufacturers approved training is undertaken and evidenced where required., • Contribute to the identification of project risks, ensuring that risks are captured and mitigated through Quality Assurance., • Work with quality control, central engineering, design, procurement and operations to ensure lessons learnt are captured and shared across the business and supply chain. Non-conformances – external and internal Outstanding action plans and their current status Trend analysis Preventative actions recommended • Deploy a high level of engagement and communication, setting clear expectations, cascading project and company messages, offering guidance and feedback to maximise the performance of the team and ensure that objectives are met., • Maintain regular dialogue and positive relationships with the project customer and other external stakeholders, through the efficient delivery of project objectives, meaningful engagement and a proactive attitude., • Conduct periodic supply chain audits to satisfy contract and legislative requirements, reporting findings and preparing actions plans for improvement/compliance., • Work with project leadership team to ensure that NG Bailey preferred suppliers are engaged and that approved products and materials are used., • Establish and maintain key relationships with all members of the SLT and ensure appropriate networks are established throughout the division with other quality and business performance personnel., • Maintain regular dialogue and positive relationships with the project customer and other external stakeholders, through the efficient delivery of project objectives, meaningful engagement, and a proactive attitude. Solicit feedback from customer to ensure quality objectives are met, acting on feedback as required., • Ensure that the NG Bailey “Right First Time” message is clearly articulated, being an ambassador for the company, representing them professionally at all times., • Excellent knowledge of ISO9001 & best practice., • Working experience of internal audit and assurance and external Supply chain audit., • Proficiency in the use of Microsoft., • Excellent attention to detail., • Car/Car allowance, • Salary sacrifice car scheme (Hybrid/Electric Vehicle), • Pension with a leading provider and up to 8% employer contribution, • Personal Wellbeing and Volunteer Days, • Private Medical Insurance, • Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice), • Flexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free Bikes. Next Steps: As a business, we’re on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We’ll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us

Associate Mechanical Engineer. Plymouth or Exeter. About us Hoare Lea is a human-centric and planet-conscious engineering consultancy. We offer intelligent and sustainable solutions to complex design challenges for the built environment throughout the UK and further afield. We provide a wide range of engineering and consultancy services, including acoustics, air quality, building services (MEP), fire, lighting, security and sustainability to name but a few. Together, our highly skilled teams use technical expertise and problem-solving skills to bring buildings to life. We ensure that whatever the building, its design is outstanding, and its operations meet the needs of the communities it serves. We are as committed to providing an environment where everyone can realise their unique potential. So, in joining Hoare Lea, you will experience a business that enriches your knowledge, supports your wellbeing, and welcomes your individuality. You’ll have the opportunity to participate in our 9-day fortnight scheme, thriving community groups, varied social and networking events, and extensive professional and technical development schemes. We also offer an extensive benefits package, including private medical cover, electric vehicle salary sacrifice scheme, stock options, and up to 30 days of annual leave. Whatever your ambitions or circumstances, our aim is to enable everyone to develop their knowledge, give their best, and enjoy what they do. About the role We have a brand-new opportunity for an Associate Mechanical Engineer to join our team based in our Plymouth or Exeter offices. We have a well-established reputation for delivering outstanding design on built environment projects throughout the Southwest and further afield. Working alongside a range of specialist engineers and consultants, you will join a collaborative, knowledgeable, highly engaged team who love what they do and offer a supportive, flexible, and high-performing work culture. We have maintained an office in Plymouth since 1951, developing a strong regional reputation for award-winning projects. Our Exeter office opened in January 2022 at Broadwalk House in prestigious Southernhay West. We have brought a global network of excellence to the city by drawing on the expertise of our 1,000+ talented engineers, commissioning agents, and energy analysts. As an Associate Mechanical Engineer, you will be leading large-scale, complex projects, including managing stakeholders’ expectations, monitoring and reporting metrics, motivating others to work at their best, working out the most productive use of their time and the most effective use of your own. In this key and varied role, you can expect to: • Be in a client-facing role, attending project meetings and disseminating the brief within the project team. You will need to be of personable nature and a good communicator., • Lead the development of initial strategic concepts for projects ensuring solutions are appropriate for the brief and regulatory standards., • Take responsibility for solid technical delivery in your work either alone or as part of a team., • Engage with junior support staff in their day-to-day activities and offer advice and guidance to ensure that they develop their skills and we get the best out of our people., • Work as part of the Firm-wide Group, to gain experience and understanding from others, and to support and disseminate knowledge to others in the Firm., • Be financially astute and work with the team leader to help monitor fee expenditure, resources and work delivered., • Look at new ways of working and taking time out for innovation and research ensuring we keep abreast of our competitors., • Create and maintain a high reputation within the industry and ensure adherence to QM and risk control procedures. About you To be successful in this role you’ll need: • Proven experience working as a Mechanical Engineer or closely related role, with a track record delivering on a variety of complex projects., • Understanding of all mechanical services including heating, ventilation and air conditioning., • Experience working in a multi-disciplinary environment, with excellent communication skills with both internal and external clients, and a team-based work approach., • Use of relevant software/tools such as Revit and AutoCAD., • Self-awareness, an open mind, and a spirit of generosity., • Conversant with relevant British Standards., • Consultancy experience., • Previous consultancy experience, you will appreciate the importance of complementary specialisms such as acoustics, fire engineering and computer modelling in the design of buildings and be adept at analysing and interpreting their impact on your work. How to apply To apply simply complete a CV profile and submit your application, or for further information please contact If shortlisted, one of our recruitment team will be in touch to arrange a introductory call (about 30 minutes) to discuss the role and your experience in more detail. From there, successful candidates will be invited to attend a panel interview, either via Microsoft Teams or in person at one of our offices. Adjustments and accommodations If there are adjustments or accommodations that we can put in place to help you participate and give your best at any stage of the recruitment process (whether relating to disability, neurodivergence or anything else) please let us know. Data privacy We have updated our terms and conditions for candidates, click here to find out more. Recruitment agencies We have a Preferred Supplier List of trusted partners who assist us when required. We do not acknowledge speculative CVs or unsolicited candidate introductions from agencies not on the list.

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