Facilities Manager
4 days ago
London
A leading professional services firm is seeking a new hire for their London office. Reporting to the Head of Facilities, this role is responsible for the day-to-day management of London-based facilities, front of house and catering services, health & safety compliance, premises security, budget control, and minor project delivery. Duties & Responsibilities: • Manage day-to-day facilities operations across the London office, including Front of House, catering, cleaning, maintenance, security, post, contractors, and suppliers., • Lead and develop the London Facilities team, ensuring adequate resourcing, training, performance management, and rota/on-call cover., • Oversee Front of House and catering services, driving high standards and continuous service improvement., • Ensure full compliance with Health & Safety legislation, fire safety requirements, permits to work, and statutory certifications., • Manage relationships with landlords, managing agents, building management, and other occupiers., • Control facilities budgets, monitor expenditure, manage invoices and recharges, and identify cost-saving opportunities., • Deliver minor projects including office moves, space planning, internal churn, and M&E/infrastructure works., • Manage premises security systems, GDPR compliance, and regulatory (including FCA) requirements., • Act as part of the 24/7 on-call rota for emergency response. The role requires: • Experienced Facilities professional with relevant qualifications or equivalent practical experience., • Proven experience working within a professional services environment., • Demonstrated experience managing and supervising teams, providing technical guidance, and ensuring policy compliance., • Strong operational knowledge, with the ability to manage issues independently and advise others., • Experience interpreting policy and developing effective procedures and systems., • Strong analytical and problem-solving skills, with the ability to assess complex information and business impact., • Excellent communication and stakeholder management skills at all organisational levels., • Confident leader able to influence, motivate, and build effective working relationships., • Team-focused, collaborative approach with sound judgement and awareness of when to escalate complex issues., • Willingness to work occasional out-of-hours, including participation in an on-call rota and emergency response.