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  • Apex children services
    Residential Support Worker
    Residential Support Worker
    hace 1 mes
    £26244–£27216 anual
    Jornada completa
    Oldham

    Salary: £24,300 – £26,244 per annum (plus £6,000 for sleep-ins) Hourly Rate: £12.50 – £13.50 | Sleep-in Rate: £50 per night Job Type: Full-time | Permanent | Rotational shifts including sleep-ins 🔹 About the Role: As a Residential Support Worker, you’ll play a vital role in supporting children aged 8–16 with emotional and behavioural difficulties (EBD) in our new 3-bed home, Dearnalay House. Using a trauma-informed and therapeutic approach (PACE), you'll provide consistency, emotional support, and help children feel safe, heard, and cared for. 💼 Responsibilities: Building positive relationships and acting as a role model Supporting children with routines, personal care, education, and emotional regulation Recording daily observations and working to individual care plans Planning and joining in on fun and meaningful activities Safeguarding and promoting the welfare of each child 🧩 What We’re Looking For: Experience working with children or young people Level 3 Diploma in Residential Childcare (or willing to work toward) Resilient, compassionate, and reflective character Willingness to work sleep-ins, weekends, and shifts

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  • Echo Serve Solutions
    Remote Call Centre Support Specialist – Vulnerable Clients
    Remote Call Centre Support Specialist – Vulnerable Clients
    hace 2 meses
    £23000–£25600 anual
    Jornada completa
    Manchester

    Location: Fully Remote (UK-based only) Schedule: Flexible – Full-Time or Part-Time Contract: Permanent Training: Fully paid, remote training provided Requirement: Enhanced DBS check (we support the process) Starting Salary: £23,232 Post-Probation Salary:£25,655 Pay Frequency: Weekly in arrears (paid every Friday) Benefits: Weekly bonuses, retailer discounts, paid leave, wellbeing support Growth: Opportunities for senior, training, or management roles We’re looking for compassionate individuals to provide real-time, person-centred support to vulnerable callers. This role involves handling inbound calls, conducting needs assessments, and guiding callers to trusted services like therapists, social workers, and community organisations. You’ll work closely with a multidisciplinary team to ensure safe, respectful, and effective assistance. Strong communication skills, empathy, and professionalism are essential. Previous experience in customer service, care, or crisis support is a plus but not required. We provide full training and ongoing supervision.

    Sin experiencia
    Inscripción fácil