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  • Receptionist
    Receptionist
    20 hours ago
    £17500 yearly
    Part-time
    London

    Client Host (Part-Time) – Mayfair, London 20 hours per week | Monday to Friday | 11:30am – 3:30pm The Opportunity We believe exceptional guest service is about more than a warm welcome. It's about creating experiences that make people feel valued, supported and genuinely cared for. We are looking for a Client Host to join our team in the heart of Mayfair, providing lunch break cover for our global renowned client across their three prestigious office buildings. This is an ideal opportunity for someone who loves people, thrives in professional environments and takes pride in delivering consistently high standards of service. As a Client Host, you will be the face of our clients' workplaces during a busy part of the day, seamlessly stepping into different reception environments and ensuring every guest, visitor and colleague receives a first-class experience. What You'll Be Doing • Providing reception and guest services cover across three Mayfair locations, • Delivering a professional, welcoming and memorable visitor experience, • Managing visitor arrivals and sign-in procedures, • Handling telephone and email enquiries professionally, • Supporting meeting room management and workplace coordination, • Building positive relationships with clients, visitors and colleagues, • Maintaining presentation standards within reception and communal areas, • Acting as a trusted ambassador for both Hestia and our client What We're Looking For We're far more interested in attitude than a perfect CV. You'll be someone who: • Naturally enjoys interacting with people, • Takes pride in creating positive experiences, • Is reliable, adaptable and highly organised, • Remains calm and professional in a busy environment, • Has excellent communication skills, • Is confident working independently across multiple locations, • Demonstrates initiative and a proactive mindset, • Understands the importance of discretion and professionalism Previous experience in reception, guest services, hospitality, corporate front of house or customer service would be advantageous, but we are equally interested in individuals with the right mindset and enthusiasm. Why Join Hestia? At Hestia, our people are everything. We are committed to creating an environment where individuals feel supported, valued and empowered to grow. You'll join a business that believes in developing talent, recognising achievements and creating opportunities for progression. In return, you'll receive: • Comprehensive induction and training, • Ongoing learning and development opportunities, • A supportive and people-focused culture, • Regular coaching and feedback, • Recognition for your contributions and achievements, • The opportunity to be part of a growing, ambitious business The Details Position: Client Host Location: Mayfair, London Hours: 20 hours per week Working Pattern: Monday to Friday, 11:30am – 3:30pm Salary: £17, 500 + client discretionary bonus Holiday: 25 days Benefits: Healthcare Cash Back and wellbeing rewards If you're someone who believes that small moments of care create lasting impressions and would like to be part of a team that genuinely values people, we'd love to hear from you. Apply today and start your journey with Hestia Guest Services. ✨

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  • Night Hotel Manager
    Night Hotel Manager
    2 days ago
    £32000 yearly
    Full-time
    London

    Night Manager – The Megaro Collection Kings Cross The Megaro Collection encompasses 3 distinctive hotels ranging from our 61-bedroom 3 hotel The California, our 33-bedroom and 8 apartments 4 Boutique townhouse The Gyle, and our 49-bedroom 5*property The Megaro. Each hotel offers a unique insight to life in one of London’s rising neighbourhoods and welcomes all guests to Argyle Square for an exceptional and personalised travel experience. We are now ready to enlarge our family, and we are looking for an experienced Night Manager who is a super user of Guestline PMS (Rezlynx), which is a must to be considered for the role. The Hotel Manager will be working on-site 4 days a week, with 4 days off, managing the guest experience from check-in to check-out, as well as being responsible for all health and safety, fire safety, and food safety compliance for all three properties. The Night Manager will be responsible for ensuring night audits, closing end of day, and reconciliation is completed correctly and according to company standards and procedures. The Night Manager will be fully responsible for the night receptionist team members, ensuring the property is running smoothly and the highest of customer service is delivered. The Night Manager will have an excellent command of English, both verbal and written; will be an expert in Health & Safety and Security (SIA qualification would be ideal but not a must to be considered for the role). The ideal candidate will be passionate, well presented, extremely knowledgeable, and passionate about 5-star service and guest journey. The role requires someone with superb organisation and communication skills. It is essential to ensure the department is adequately briefed at all times, so communication is key. The Night Manager will: • Possess comprehensive knowledge of the company PMS system, Guestline (Rezlynx)., • Possess excellent presentation and interpersonal skills., • Skilled in checking arrivals lists, credit limit reporting and cash handling., • Knowledge of standard PC packages and computerized reservations systems., • Proficient in handling general clerical and administrative tasks., • Coordinate with fellow Night Manager to ensure seamless operations and effective handover of tasks and information., • Be flexible, will have great attention to detail., • Possess the ability to work independently., • Excellent command in English, both in oral and written., • Be extremely knowledgeable about the company services, standards & products., • Be proficient in night audit duties, including running reports, closing the end of day, and ensuring reconciliation is completed to company standards and regulations., • Be commercially and financially astute., • Provide exceptional customer service and unforgettable experience., • Possess a strong know-how in health and safety policies and procedures., • Be truly passionate about guests’ journey and will possess great attention to details. If you are looking for a vibrant yet high-end operation, no need to look any further. Apply today and begin a new adventure with us.

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  • Reception Manager
    Reception Manager
    5 days ago
    £50000 yearly
    Full-time
    London

    We are a young, dynamic customer service specialist, a team of experts dedicated to delivering unparalleled five-star service to elite corporate clients. We are hiring a Guest Services Manager to lead the Guest Services Team at for a global renowned brand in their stunning new office in the West End. Yes, the space will be stunning, but a beautiful building is just an empty shell without soul. We aren’t looking for a rigid, robotic corporate manager to enforce stiff rules. We are looking for a leader who understands that true five-star service is about warmth, authenticity, and human connection. If you have the determination to build an operation from the ground up and the empathy to make every single person who walks through the doors feel genuinely valued, we'd love to hear from you. This is a blank canvas. You will be responsible for setting the benchmark for how our clients feel the moment they step inside. • Build the Blueprint: You will write the actual processes and define what world-class service looks like across reception, events, concierge, and the mailroom., • Develop the People: You will hire, train, and mentor a Guest Services team, helping them find their own authentic voice while representing this iconic brand., • Create a 'One Team' Culture: You will bridge the gap between your team, our colleagues, and our global clients. No silos, no egos - just a seamless, collaborative partnership., • Lead the Way: Our clients have exceptionally high standards. You will ensure we don't just meet those expectations, but constantly challenge the status quo to redefine them. Who You Are • An Operator with Heart: You have a background in truly five-star environments, whether that’s luxury hotels, premium reception, or exclusive private members' clubs, but you’ve never lost your human touch., • A Creator, Not Just a Keeper: You love the challenge of writing playbooks from scratch and watching them come to life through your team., • A Natural Conductor: You know how to orchestrate a room, spot the tiny details others miss, and keep your cool when things get fast-paced., • Obsessed with Impact: You care deeply about how your work makes people feel, from a high-profile client to the courier delivering a package. What We Offer • £50,000 salary + client discretionary bonus, • 25 days holiday, • Health Cash Back Plan & Wellbeing Platform, • Genuine autonomy to shape a flagship department your way, no corporate bureaucracy holding you back., • Being a senior leader within a growing business, helping shape our strategy and future growth. Want to be part of this exciting project? Apply today.

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  • Office Manager
    Office Manager
    22 days ago
    £41000–£45000 yearly
    Full-time
    Wembley

    Duties and responsibilities: · Oversee day-today running of the office, ensuring a safe, organised, and efficient working environment. · Manage office supplies, equipment and maintenance contracts. · Raise and process purchase orders, supplier invoices, and delivery notes. · Assist with cost tracking, petty cash, expenses, and month-end reporting. · Serve as key point of contact for clients, suppliers, and subcontractors. · Coordinate office schedules, staff calendars, meeting rooms, and travel arrangements. · Develop and implement systems to support operational productivity. · Maintain training logs for site operatives. · Provide administrative support to directors. · Supervise administrative staff, assigning tasks and monitoring performance. · Identify areas for improving workflow efficiency and administrative processes. · Draft emails, letters, and formal documentation on behalf of management. · Ensure adherence to GDPR, data security, health & safety, and company compliance standards. Skills/Qualifications/Experience: • Proven experience as an Office Manager, • Strong organisational, multitasking, and time-management abilities., • Experience managing budgets, procurement, and supplier relationships., • Strong written and verbal communication skills., • Understanding of health & safety, GDPR, and workplace compliance requirements., • Relevant master or bachelor degree.

    No experience
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  • Lead Generator
    Lead Generator
    2 months ago
    Full-time
    London

    Updated commission structure Self-Employed B2B Sales Lead Generator – Business Finance Uncapped Commission Structure – Earn Up to £400 Per Completed Sale We are looking for motivated and confident Self-Employed B2B Sales Lead Generators to join our growing commercial finance team. This is a commission-only opportunity with no basic salary, offering tiered commissions based on the value of completed business finance deals. If you are a strong communicator with B2B sales experience and enjoy speaking with business owners, this role offers excellent earning potential and complete flexibility. About the Role You will contact businesses across the UK to introduce our range of commercial finance products, including: Business loans Merchant cash advances Asset finance Invoice finance Commercial mortgages Your role is to generate interest, qualify potential clients, and pass opportunities through to our finance team. You will earn commission for every completed sale based on the funded deal size. Commission Structure £0 – £50,000 funded = £100 commission £50,000 – £75,000 funded = £150 commission £75,000 – £100,000 funded = £200 commission £100,000 – £150,000 funded = £250 commission £150,000 – £200,000 funded = £300 commission £200,000+ funded = £400 commission Unlimited Earning Potential Example Earnings: 5 completed deals at £100 commission = £500 10 completed deals averaging £250 commission = £2,500 High-value funded deals can generate £400+ per completed sale Responsibilities Make outbound calls to UK businesses Speak with business owners, directors, and financial decision-makers Pitch business loans and funding solutions Identify businesses actively seeking finance Gather key information and submit qualified leads Maintain accurate records of all activity Follow up with prospects where appropriate Ideal Candidate Confident and persuasive telephone manner Experience in B2B telesales, lead generation, or appointment setting Self-motivated and target-driven Able to work independently Excellent communication and objection-handling skills Desirable Experience Commercial finance or business loans Financial services Merchant cash advance sales Cold calling Working Arrangement Self-employed / commission-only Work from home Flexible hours Full training, scripts, and support provided About Us We are a fast-growing commercial finance brokerage helping businesses across the UK secure funding to support growth, improve cash flow, and invest in new opportunities. Apply Today If you are ambitious, driven, and excited by uncapped earning potential, we would love to hear from you. Please send your CV and a short summary of your sales experience to apply.

    No experience
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  • Waiter / Waitress
    Waiter / Waitress
    2 months ago
    £17 hourly
    Full-time
    Mayfair, London

    🍋About LPM 🍅 At La Petite Maison (LPM) we believe that the heart of our success is our people. As a leading name in the hospitality industry, we're dedicated to hiring the best talent to create unforgettable dining experiences. LPM operates in vibrant and dynamic cities around the world: London, Dubai, Miami, Abu Dhabi, Hong-Kong, Riyadh, Doha, Limassol and Mykonos. Join us and be part of a team that values quality, diversity, and innovation. Summary We are seeking a dedicated Waiter/ Waitress to join our team at LPM London. Located in the heart of Mayfair, you will play an essential role in delivering exceptional guest experiences while showcasing our exquisite menu and extensive wine selection. Responsibilities • Provide attentive and personalized service to guests throughout their dining experience., • Take accurate food and drink orders, ensuring all requests are met promptly., • Upsell menu items to enhance guest satisfaction and increase sales., • Maintain knowledge of menu items, including ingredients and preparation methods., • Ensure compliance with food safety regulations and maintain cleanliness in the dining area., • Collaborate with kitchen staff to ensure timely delivery of orders., • Handle guest inquiries and resolve any issues with professionalism. Requirements • Previous experience as a Waiter/ Waitress in a fine dining or upscale restaurant setting is preferred., • Strong guest service skills with a passion for hospitality., • Basic math skills for handling transactions accurately., • Ability to work efficiently in a fast-paced environment while managing time effectively., • Knowledge of food safety standards and culinary practices is advantageous. If you are passionate about providing exceptional service and want to be part of a dynamic team at LPM, we invite you to apply today!

    Immediate start!
    No experience
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