About the job Job Description The Lounge Supervisor at Heathrow Airport will focus on the Front of House operation whilst the Lounge is open and liaise with the kitchen to ensure all the required standards are met at all times. They will also support all management areas of the operations too when required. Also, the Lounge Supervisor will be expected to be part of the FB service delivery and attend to passengers as part of the attendant team. Managing the rostering for all catering staff (including kitchen staff) Managing time sheets/payroll management Ordering of food and drinks and sundries through Do & Co ordering system. Liaising with the Lounge Manager and Supervisors Liaising with laundry regarding Lounge linen Ordering cleaning supplies Performance management and training of all staff Investigating customer complaints Completing daily audits and maintaining stock control Ensuring food temperature is adhered to as per H &S regulations Company Description Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Qualifications Minimum 3 years’ experience as a Supervisor in hospitality industry Ability to lead and motivate staff, delegate tasks effectively, and manage team dynamics. Strong focus on providing excellent service to guests, addressing their needs, and resolving complaints. Effective verbal and written communication skills to interact with staff, management, and guests. Ability to quickly identify issues and develop solutions to enhance operations and guest experiences. Strong organizational abilities to manage multiple tasks, schedules, and priorities efficiently. Keen eye for detail to ensure the lounge is clean, well-presented, and meets high hospitality standards. Skills to manage time efficiently, ensuring that service levels are maintained and that tasks are completed in a timely manner. Understanding of budgeting, inventory control, and financial reporting to manage the lounge's profitability. Familiarity with menu offerings, beverage pairings, and food safety regulations. Ability to handle conflicts among staff or with guests diplomatically and effectively. Ability to work collaboratively with other staff members, fostering a positive work environment. Skills in training new staff and providing ongoing development opportunities for team members. Flexibility to adapt to changing situations, guest needs, and operational demands. Additional Information We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: £14.00 per hour Enjoy perks by referring your friends through our Refer a Friend Scheme Save money and time with On-Site Free Meals Expand your skills and knowledge through our in-house training opportunities. A business where you can have a real impact, we’re not afraid of new ideas! Genuine career development opportunities, both nationally and internationally The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status #docolondon Department: Reception Language required: English. The company As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.
Area Manager – Cleaning Agency | £60–£100/week | Remote | Twickenham Looking to take on a leadership role in a growing cleaning agency? We’re seeking a motivated, Area Manager to help us scale our operations and build a strong Cleaning Agency. This is a fantastic opportunity for someone with excellent organisational skills who enjoys working flexibly while driving growth. ⸻ Why Join Us? - £60/week (first week), then £100/week onwards - Paid weekly - Remote role (occasional in-person if urgently needed) - Flexible schedule – manage your tasks at the time that suits you, as long as everything is completed on the deadline. - Grow with a start-up and enjoy pay increases and perks as the company expands ⸻ Key Responsibilities - Client Growth: You must bring in a minimum of 5 new clients per week. - Scheduling: Manage cleaner and client shifts using our scheduling platforms and spreadsheets. - Operations: Ensure smooth day-to-day running of cleaning jobs. Including: -Cleaners access to storage unit. -Cleaners access to the property. -Cleaners clean - ensuring they follow the checklist. -Reviewing cleans: via photos and video call when necessary. First 3 cleans are always reviewed via video call. - Invoice Payment: Sending invoices to clients and ensuring it is paid. - Client Communication: Send automated reminders, shift updates, and invoice/payment notifications. - Continuous Improvement: Research the market, monitor competitors, and suggest ideas to improve operations and client experience. ⸻ Requirements - Strong administrative and organisational skills - Excellent communication (with both staff & clients) - Confident with technology and scheduling tools - Proactive, hardworking, and adaptable – comfortable in a start-up environment - Diligent with consistent target-hitting - Market research skills (operations, pricing, competitors) - Cleaning industry experience (preferred but not required) ⸻ Perks - Flexible, mostly remote role - Great support team behind you - Opportunity to shape and grow with the company - Pay increases and added perks as we scale ⸻ Ready to Apply? If you’re motivated, flexible, and eager to help build a successful company, apply today to become our Area Manager! In your application, please state your experience and why you are a great fit for this role.
Job Opportunities – Longcross, Chertsey Positions: Cleaning Team Leader & Cleaner Location: Longcross, Chertsey Schedule: Monday to Friday, 40 hours per week Holiday: 20 days annual leave + 8 bank holidays We are currently looking for: 1 Cleaning Team Leader – £18.00 per hour 1 Cleaner – £13.85 per hour Requirements: Must have the right to work in the UK (all relevant legal documents required) Must speak and understand English A valid driving licence is preferred, as the site is a 20-minute walk from the nearest train station A valid DBS clearance (Disclosure and Barring Service check) or willingness to undergo vetting – please note this process can take up to one month Thank you!