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About Us Gerry’s is a legendary Soho institution, known for its rich history, vibrant atmosphere, and loyal crowd. As a key part of our front-of-house team, our floor staff ensure that every guest has an exceptional experience, delivering great service with personality and efficiency. The Role We’re looking for an energetic and customer-focused Floor Team Member to join our team at Gerry’s. You’ll be responsible for looking after guests, serving drinks, keeping the venue tidy, and making sure every customer leaves with a smile. Key Responsibilities - Welcome guests and provide friendly, attentive service throughout their visit. - Take and deliver drink orders efficiently and accurately. - Clear tables, clean surfaces, and keep the venue looking its best. - Support the bar team by collecting glasses, running drinks, and assisting where needed. - Handle customer queries and resolve any issues professionally. - Work efficiently in a fast-paced environment, keeping up with the flow of service. - Follow all health & safety and licensing regulations. What We’re Looking For - A positive, can-do attitude and great people skills. - Previous hospitality or customer service experience is a plus (but not essential!). - Ability to work evenings, weekends, and late nights. - Strong teamwork and communication skills. - A genuine passion for nightlife and creating great experiences for guests. - Ability to stay calm and professional under pressure. Why Work With Us? - Competitive pay plus tips. - A fun, sociable team in an iconic Soho venue. - Opportunities for progression within the hospitality industry. - The chance to work in a lively, fast-paced environment. Ready to join the team?
We are looking for a runner to progress into a runner that have a passion for delivering excellent customer service whilst also being flexible and a jack of all trades, able to fulfil multiple roles within the restaurant. Front of House Staff responsibilities: Welcoming customers, introducing menus and dishes Taking orders and delivering them in a timely manner Adhering to food and health standards Washing small dishes,cutlery and glassware Carrying dishes up and down to and from the kitchen Identify special dietary needs Processing payments Working closely with other team members to ensure the smooth running of restaurant/bar/cafe Organising and cleaning the restaurant and bar Favourable skills and experience: Ability to speak english Experience not requires Sociable, friendly and passionate to speak with guests Ability to micro-manage tasks. Job Type: Full-time/part time Additional pay: Performance bonus Tips Benefits: Canteen Employee discount Store discount Schedule: Flexitime Ability to commute/relocate: London: reliably commute or plan to relocate before starting work (required) Work Location: In person
We are looking for a friendly, attentive, and customer-focused Waiter/Waitress to join our team. In this role, you will be the face of our restaurant, ensuring guests have an exceptional dining experience from start to finish. Your responsibilities will include taking orders, serving food and drinks, and providing top-notch hospitality in a fast-paced environment. Key Responsibilities: - Greet and seat customers warmly, ensuring a welcoming atmosphere. - Take accurate food and drink orders and communicate them to the kitchen/bar. - Serve meals efficiently while maintaining a high standard of service. - Address customer needs, handle inquiries, and resolve any issues professionally. - Process payments and maintain accurate billing. - Keep tables and dining areas clean and organized. - Work collaboratively with team members to maintain smooth service. What We are Looking For: - Previous experience as a waiter/waitress is a must. - Strong communication and interpersonal skills. - A positive, team-oriented attitude with excellent customer service skills. - Ability to work under pressure and multitask in a busy environment. - Availability to work flexible shifts, including evenings, weekends, and holidays. What We Offer: - Competitive salary with training and incentives - A fun and dynamic work environment. - Staff meals and discounts. - Opportunities for career growth and training.
Job Description: We are looking for a passionate and skilled Barista to join our team at ARRO Coffee. As a Barista, you will play a crucial role in delivering outstanding customer service and crafting high-quality coffee beverages. Your expertise and enthusiasm for coffee will contribute to creating memorable experiences for our customers. If you have a genuine love for coffee and enjoy working in a dynamic, customer-focused environment, we’d love to hear from you! Key Responsibilities: Customer Service: Greet customers warmly, take accurate orders, and provide friendly and attentive service. Handle cash transactions and operate the POS system to process payments accurately. Address customer enquiries, concerns, and feedback with professionalism and empathy. Coffee Preparation: Prepare and serve a variety of coffee and espresso-based drinks following ARRO’s recipes and quality standards. Use coffee equipment effectively to ensure consistency and excellence in every cup. Food Service: Serve food items such as pastries, sandwiches, and salads, ensuring presentation and quality. Maintain a high standard of hygiene and food safety during the handling and preparation of food items. Cleanliness & Organisation: Maintain cleanliness and organisation in the café, including cleaning equipment, cups, cutlery, trays, and sanitising work surfaces. Restock supplies as needed to ensure smooth operations. Team Collaboration: Work collaboratively with team members to ensure efficient café operations and a positive work environment. Requirements: Previous experience as a Barista or in a similar customer service role. Strong knowledge of coffee preparation techniques and espresso equipment. Excellent communication and interpersonal skills. Positive and proactive attitude, with the ability to work in a fast-paced environment. Strong attention to detail and commitment to maintaining high standards of quality and cleanliness. Flexibility to work varied hours, including early mornings, evenings, weekends, and holidays. Benefits: Competitive hourly wage: £11.50 – £13 per hour. Complimentary meal during full shifts. Generous employee discounts. Referral programme with potential to earn up to £250. Company pension. 28 days of holiday. Eligibility for the Store Bonus Scheme. Opportunities for career advancement and professional development. A dynamic, supportive, and fun work environment. Recognition programmes such as “Champion of the Month. Other Details: Experience: Required. Languages: English required. Employment: Full-time Schedule: Working days are Monday to Sunday, with shifts scheduled to ensure coverage throughout the week. Join Us: If you’re excited about delivering exceptional coffee and creating memorable experiences for our customers, apply now to become a part of the ARRO Coffee team. We look forward to welcoming you! About Us: At ARRO Coffee, we bring the vibrant essence of Italy to the heart of London. Inspired by Italian food, culture, and tradition, our flagship store on Oxford Street is a destination for coffee lovers and food enthusiasts alike. We take pride in our artisanal coffee blends, freshly made pastries, sandwiches, and salads, and most importantly, the warm, inviting atmosphere that makes our café a beloved gathering spot. Whether it’s a quick espresso or a leisurely afternoon with friends, we strive to offer our customers an exceptional experience every time they visit.
Documenting each morning what the Head Chefs require before they prepare the day’s dishes Cleaning and organising the food preparation area for the Head Chef Delivering the ingredients that the Head Chef needs to prepare to the food preparation area Ensuring the Line and Prep Cooks prepare the dishes according to the Head Chef’s specifications and standards Training new kitchen employees on the restaurant’s standards and regulations Addressing and resolving diners’ and clients’ complaints quickly Monitoring the kitchen area and the staff to ensure sanitation standards are maintained Ensuring all food products to be prepared are not expired
About Us: We are a well-known coffee shop in the heart of the city, committed to providing our customers with the best quality coffee, specialty drinks and excellent customer service. Job Description: The Barista is responsible for preparing and serving beverages, handling payments, maintaining cleanliness and organization of the coffee shop. They must fulfill customer orders in a timely manner, while ensuring all beverages are prepared to our high standards. Responsibilities: Prepare various beverages such as espressos, cappuccinos, lattes, and teas Handle cash and card payments accurately. Maintain a clean and organized work area Ensure all equipment is properly cleaned, maintained and operated Interact with customers in a friendly and professional manner, providing knowledgeable menu suggestions and up-selling products as appropriate Requirements: Experience in a similar role preferred but not essential Knowledge of coffee and other beverage preparations Excellent customer service skills Ability to work in a fast-paced environment and handle multiple tasks efficiently Must be able to work a flexible schedule, including mornings, evenings and weekends Good communication skills Ability to work in a team. If you are enthusiastic, hardworking and passionate about coffee, we invite you to apply for this exciting opportunity.
As a Cook at Gazelle dates you will play a key role in preparing and serving delicious breakfast and lunch dishes. You’ll work in a fast-paced environment, ensuring high-quality food is prepared efficiently and presented beautifully. Responsibilities Prepare and cook breakfast dishes to order, ensuring freshness and quality. Prepare mise en place (prep work) for lunch service, including chopping vegetables, marinating meats, and organizing ingredients. Cook vegetables, chicken, and meat dishes according to established recipes and standards. Prepare and serve sandwiches, ensuring they are made to order and presented attractively. Maintain a clean and organized workstation, adhering to food safety and hygiene standards. Collaborate with the team to ensure smooth kitchen operations and timely service. Assist with inventory management and stock rotation. Requirements Some experience in cooking, preferably in a café, restaurant, or similar setting. Knowledge of basic cooking techniques and food safety practices. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Strong attention to detail and a passion for food preparation. Excellent teamwork and communication skills. Flexibility to work mornings, weekends, and holidays as needed.
Job Summary We are seeking a skilled Operator to join our team. The successful candidate will be responsible for daily support with client or PPM 10-15 sites per day, ensuring efficient production processes while adhering to safety standards. This role requires IPAF accreditation plus clean driving license and knowledge of MEWPS Duties Operate the MEWP safely cleaning cameras, cutting away branches and leaves so the footage is clear, before and after photos taken and downloaded onto a tablet after each site Maintain a clean and safe work environment, adhering to all health and safety regulations. Collaborate with team members to meet production targets and quality standards. Document operational activities and report any issues or concerns to management promptly. Assist in training new operators on equipment usage and safety protocols. Experience Previous experience as a MEWP operator or in a similar role is preferred. Past experience in installation of cameras and associated equipment is necessary. Strong mechanical knowledge is essential for troubleshooting and maintaining equipment. A valid commercial driving licence is advantageous but not mandatory. Ability to work effectively both independently and as part of a team. If you are a motivated individual with the required skills, we encourage you to apply for this exciting opportunity as an Operator within our organisation. Job Type: Fixed term contract Contract length: 12 months Pay: £150.00 per day Schedule: Monday to Friday Experience: Driving: 1 year (required) Licence/Certification: Driving Licence (required) Work Location: On the road Application deadline: 25/10/2024 Reference ID: Mewp Operator Expected start date: 04/11/2024
Part-time/Full-Time Kitchen Porter: Here at the Baguette Deli, we are searching for a reliable and motivated Kitchen Porter to help in the kitchen. We are a local, independent café looking for a hardworking person to help the chef with preparation and serving, handle the dirty dishes, and overall cleaning of the coffee shop. Skills Required: - Health & safety knowledge - Positive working attitude - Organisational skills - Proactive mindset - Teamwork - Able to work under pressure Pay: - between £10.50 to 11£ - monthly payments - Bonus: Every 6months on progression and sales Schedule: - 8 hour shift - 6am to 2pm or 1pm to 9pm Part-timers' schedule to be discussed *Applicants must have the right to work in Uk If you think you fit within our description please apply by clicking the apply button and tell us a little bit about yourself and your previous experience.
Role Overview: Join Remoli Group as a Front of House (FOH) Wait Staff and help deliver an exceptional dining experience with high-quality service and a welcoming atmosphere. We value authentic Italian cuisine and customer satisfaction. Key Responsibilities: Greet guests and offer tailored recommendations. Serve food and drinks efficiently, ensuring timely service. Maintain clean service stations and table setups. Uphold food safety and hygiene standards. Upsell menu items, including drinks and specials. Support team members and participate in training programs. Assist with bar duties when needed, including preparing drinks. Key Skills: Strong communication and interpersonal skills. Attention to detail and ability to work under pressure Team player with a proactive approach. Benefits: Team player with a proactive approach. Staff meals while on shift 50% staff discount on all items Travel reimbursement when moving between branches Training programs to upskill knowledge Opportunities for career growth within the business Annual Staff Party
We are looking for a talented and passionate Filipino Cuisine Chef to join our takeaway restaurant at 92A Balham High Road, London. We offer a competitive salary of £38,900 per year and sponsorship for the right candidate. Job Responsibilities: • Prepare and cook authentic Filipino dishes to a high standard. • Ensure food quality, consistency, and presentation. • Manage kitchen operations, including stock control and food safety. • Maintain a clean and organized workspace. Requirements: • Experience in cooking Filipino cuisine. • Knowledge of food safety and hygiene regulations. • Ability to work in a fast-paced environment. • Passion for Filipino food and culture. What We Offer: • Salary: £38,900 per year • Sponsorship available for eligible candidates • Opportunity to be part of a growing Filipino food business • Friendly and supportive work environment
Operations Manager – Design & Engineering Company (Hackney, London) We are seeking a highly organized and proactive Operations Manager to work directly with the founder of a dynamic design and engineering company specializing in hotels, serviced properties, events, and digital services for local councils. Role Overview Based at our workshop in Hackney (E8 2AA), you will oversee daily operations, ensuring seamless execution of projects using Trello and other management tools. As the company expands and develops new assets, you will play a key role in leading the team into its next phase of growth. Key Responsibilities Operational Management: Oversee day-to-day activities and workflow using Trello. Team Coordination: Assign tasks efficiently to capable team members. Process Optimization: Use Google Sheets, Docs, and basic AI tools to streamline operations. Resource Allocation: Ensure projects are well-resourced and meet deadlines. Communication: Maintain clear and professional communication with internal and external stakeholders. Requirements Minimum 2 years’ experience in an operations role. Proficiency in Google Sheets, Docs, and basic AI tools. Strong leadership skills to guide teams through new developments. A clean driver’s license and a professional, clear telephone manner. Experience working with both Mac and PC systems. Want to Learn More? If you're interested in researching some of our assets, check out: Komo Pods Hackney Why Join Us? This is an exciting opportunity to work directly with the founder in a hands-on role that influences business growth and innovation. If you thrive in a fast-paced environment and enjoy bringing structure to creative and technical projects, we’d love to hear from you! 📍 Location: Hackney, London (E8 2AA) 📩 How to Apply: Send me a brief description of your experience and we can go from there
As a Barista at Quill’s specialty coffee brunch bar, you will play a vital role in creating an exceptional coffee experience for our guests. Your primary responsibilities will include crafting high-quality espresso beverages, preparing food items, and providing outstanding customer service in a vibrant and welcoming atmosphere. Key Responsibilities: 1. Coffee Preparation: Skillfully brew and serve a variety of espresso-based drinks, filter coffees, and specialty beverages, adhering to our recipes and presentation standards. 2. Customer Service: Engage with customers warmly and knowledgeably, taking orders, making recommendations, and ensuring a positive dining experience. 3. Food Preparation: Assist in preparing brunch items, including pastries, sandwiches, and other menu offerings, ensuring freshness and quality. 4. Equipment Maintenance: Maintain and clean coffee equipment, grinders, and workstations, ensuring a hygienic and efficient workspace. 5. Product Knowledge: Stay informed about our coffee origins, brewing methods, and menu offerings to educate customers and enhance their experience. 6. Team Collaboration: Work collaboratively with team members to ensure smooth operations during busy service periods. 7. Inventory Management: Assist in monitoring inventory levels, restocking supplies, and placing orders as needed. Qualifications: • Passion for coffee and specialty brewing techniques. • Excellent communication and interpersonal skills. • Ability to work in a fast-paced environment while maintaining attention to detail. • Previous barista experience is essential. Join us to be a part of a dynamic team that celebrates coffee culture and creates memorable moments for our guests!
Dedicated responsible and clean Chef
A waiter/waitress is responsible for providing excellent customer service by taking orders, serving food and beverages, and ensuring customer satisfaction. They must be knowledgeable about the menu, be knowledgeable with allergies, assist with any special requests, and maintain a clean and organized dining area. The role requires strong communication, multitasking, and a positive attitude to create a welcoming atmosphere for guests.
We are currently looking for a temp-to-perm positions for Night Porters and a Night Porter Supervisor with our client located in Moorgate/Liverpool Street, London. This is a fantastic opportunity to join a dynamic team, and if you prove to be the right fit, you will have the chance to transition into a permanent role! Location: Moorgate/Liverpool Street, London Positions Available: 2 x Night Porters: £13 per hour + £0.60 per hour for nights (Flexibility for days and nights is essential) 1 x Night Porter Supervisor: £14 per hour Shift Hours: 6pm to 5am Flexible hours, 40+ hours per week, on a 0-hour contract (5 days per week, Monday to Sunday) Key Responsibilities: Following the cleaning rota to ensure a spotless environment Pots and pot wash Cleaning walls, counters, and pulling out all fridges Maintaining high standards of cleanliness across 4 kitchens in a busy environment Experience Preferred: Previous experience in establishments with multiple kitchens or event spaces Experience working as part of a Night Kitchen Cleaning Team Experience in large-scale kitchen operations is highly regarded Additional Information: Flexibility is key as hours and shifts may vary Romanian speakers are a bonus but not essential Know someone who’d be a good fit? Feel free to refer friends or family—we are shortlisting candidates now! We are actively reviewing profiles and submitting them to our client immediately!
Job Description: We are Honest Greens, an innovative, passionate, and rapidly expanding restaurant lifestyle brand with one mission: improve society through real food. We do things differently in our industry, embracing - and creating - new restaurant trends and technologies that allow us to make healthy food affordable, convenient, and incredible delicious. We believe this will help people in our communities live longer, happier, and more sustainable lives. The Restaurant Director is responsible for overseeing all aspects of the restaurant’s operations, ensuring an exceptional guest experience, driving revenue growth, and maintaining high operational standards. They will lead and develop the team, manage budgets, and ensure that the restaurant aligns with the brand’s vision and values. RESPONSABILITIES Operational Management: - Oversee the restaurant's daily operations, ensuring efficiency and service excellence. - Implement and uphold brand standards in food quality, service, and ambiance. - Monitor and optimize restaurant performance through KPIs and guest feedback. Team Leadership & Development: - Recruit, train, and develop a high-performing team. - Foster a strong culture of leadership, teamwork, and accountability. - Conduct regular team meetings and performance evaluations. Financial & Business Management: - Manage budgets, control costs, and maximize profitability. - Optimize inventory, labor, and operational expenses. - Identify business opportunities to increase sales and customer retention. Guest Experience & Brand Representation: - Ensure outstanding customer service and resolve guest concerns proactively. - Maintain a high level of hospitality and brand alignment in all guest interactions. - Oversee marketing initiatives and community engagement efforts. Compliance & Safety: - Ensure adherence to health, safety, and food hygiene regulations. - Maintain a clean, organized, and compliant restaurant environment. - Implement risk management procedures to safeguard staff and guests. REQUIREMENTS - Minimum 5 years of experience in a senior restaurant management role. - Strong leadership, communication, and problem-solving skills. - Proven ability to manage P&L, budgets, and operational costs. - Passion for hospitality, guest experience, and team development. - Ability to thrive in a fast-paced and dynamic environment. WHAT WE OFFER 🍽️ Up to €300 meal credit to enjoy in our restaurants. 🥑 50% discount in all our locations. 🎳 Monthly “cultural” outings with the team. 🎟️ Fun corporate events throughout the year. 🚀 Internal growth opportunities within the company. 📚 Ongoing training to enhance your skills. 🌍 The chance to join a rapidly expanding company.
Are you passionate about providing excellent customer service and creating a welcoming atmosphere? Grand Concerto Hotel, a stunning new hotel opening soon, is looking for a friendly, organized, and enthusiastic receptionist to join our team. Position: Receptionist Location: 164-166 Sussex Gardens, Tyburnia, London Key Responsibilities: Greet and check-in guests with a friendly, professional demeanor. Manage phone calls and emails, providing information and assistance to guests. Handle guest inquiries, requests, and complaints in a timely and efficient manner. Ensure that the reception area is always clean, organized, and inviting. Assist with reservations and provide information about hotel amenities and services. Work with other hotel departments to ensure smooth operations. Qualifications: Previous experience in customer service or as a receptionist is preferred but not required. Excellent communication and interpersonal skills. A positive attitude and the ability to work well in a team. Strong attention to detail and organizational skills. Proficiency in basic computer systems and hotel management software is a plus. Ability to work flexible hours and handle a fast-paced environment. Why Join Us: Be part of a brand-new hotel and help shape our guest experience from the ground up. Competitive salary and benefits. Opportunities for career growth in a dynamic hospitality environment. Work in a friendly and supportive team. If you're passionate about hospitality and eager to make a difference at a newly established hotel, we’d love to hear from you! Apply today to become part of the Grand Concerto Hotel family.
Prepare and cook a variety of Indian dishes, including curries, tandoori items, and regional specialties. Manage kitchen operations and ensure food quality meets restaurant standards. Develop and refine menus, incorporating traditional and contemporary Indian flavors. Supervise junior chefs and kitchen staff, ensuring hygiene and safety regulations are followed. Manage stock levels and coordinate with suppliers for fresh ingredients. Maintain consistency in taste, presentation, and portion control. Prepare, cook, and present a range of Indian curries, from mild to spicy. Ensure proper use of Indian spices and cooking methods to maintain authenticity. Monitor food preparation processes and ensure consistency in flavors. Assist in menu development and introduce new curry dishes. Maintain a clean and organized workstation, following health and safety regulations.
Job Description: As a Food & Beverage Steward at a 5-star luxury establishment, you will be responsible for delivering exceptional service to our guests, ensuring their dining experience is nothing short of perfection. Duties: Provide excellent customer service in line with 5 star standards and Leading Quality Assurance standards. Serve breakfast, lunch, and dinner daily, including cleaning, setup, and maintenance tasks. Maintain the pantry by washing dishes and assisting with restaurant preparations; perform daily, weekly, and monthly cleaning tasks per EHO guidelines. Serve drinks and canapés in the Observation car, provide afternoon tea service, and prepare welcome-back drinks. Set up tables with linens, silverware, and glasses. Inform guests about daily specials and offer menu recommendations. Upsell additional products when suitable. Serve food and beverages promptly. Ensure dishes and kitchenware are clean and well-presented; report any issues. Maintain a tidy dining area and adhere to all health department regulations. Assist with general onboard duties, including greeting guests and helping with luggage. Stay knowledgeable about all services, food, and beverage items and broader company offerings. Follow purchase and stock control directives from management. Maintain guest areas and related spaces, using established systems to record actions taken. Adhere to HACCP, Food Hygiene Good Practice, Cleaning Controls, Pest Management, Health & Safety systems, and other rail-related practices. Act in an environmentally conscious manner in all tasks. Conduct yourself professionally and courteously with all guests, employees, and the public. Uphold the highest standards of integrity and meet minimum performance standards. Dress appropriately for work and maintain a professional appearance. Attend and complete mandatory training as assigned. Maintain confidentiality of company, customer, and employee information as required. Compliance & Health & Safety Responsibilities: Work safely to avoid harm or injury to yourself or others. Promote Health & Safety within your department and ensure compliance with directives. Adhere to all company policies and procedures, including Health & Safety, Financial, IT, and HR guidelines. Follow the company Code of Conduct and report any breaches or potential breaches through appropriate channels.
Caffe concerto it’s looking for an Chef to join our company. We are currently seeking enthusiastic and energetic individuals to join our dynamic team as Sandwich Makers and Salad Makers. If you have a passion for creating delicious and fresh meals and are willing to learn, we want to hear from you! Responsibilities: - Prepare and assemble sandwiches and salads to order - Ensure high standards of food hygiene and presentation - Maintain a clean and organized work station - Provide excellent customer service Requirements: - No prior experience needed; willingness to learn and a positive attitude are essential - Strong attention to detail and ability to work in a fast-paced environment - Good communication and teamwork skills - Flexibility to work various shifts, including weekends and holidays - Competitive hourly wage - Opportunity to work in a friendly and supportive environment - Room for growth and development within the company Job Type: Full-time, Permanent Salary: 12.50 Including Service Charge
Working in our workshop, your primary role will be to provide a customer service by assisting clients in selecting and purchasing jewellery. You will be responsible for understanding their needs, and guiding them through our jewellery collection to ensure they find the ideal item. You will also manage transactions, process sales, and maintain a clean, organized store environment.
ABOUT HUCKLETREE: We were founded in 2014 with a vision to build workspaces that help the world’s most innovative companies thrive - from rapidly expanding scale-ups to established global businesses. Since opening our first workspace in Clerkenwell, London Huckletree has scaled into a provider with a footprint close to 300,000 square feet across 10+ locations; with over 4,000 members calling our spaces home. But we are so much more than just a workspace; we are an ecosystem. Joining Huckletree means joining a network of people who can help you and your business to thrive. Here, networking is more than a chance encounter at the coffee machine, we can help to connect you to our network of member businesses, entrepreneurs, venture partners and ambassadors. WHERE YOU COME IN! - Our Community teams are a critical part of our hubs, and why ours member value their experience so much. From day-to-day customer service, to arranging events and connections, you're role is to connect everything together and provide an amazing experience for our members! Key areas of responsibility: - Be a welcoming face to our existing members as well as potential new members coming into your space for a tour. You will also greet and welcome our member guests and suppliers/ external contracts whilst maintaining a friendly 5-star level of service - Participate in our onboarding process from allocating membership cards and locker keys to inviting new members to our next community breakfast - Managing all inbound post - Ensure all members receive a top level seamless experience from making sure meeting rooms are correctly booked and ensuring all kitchen points are well stocked (and making steller lunch recommendations!) - Take inbound phone calls and direct them to the relevant team member, covering event bookings, partnership queries, membership queries and more - Conduct monthly building audits and daily building walk-arounds and review your customer satisfaction levels with each ticket - Be the point of contact for all external service providers and suppliers - Be responsible for ensuring that all supplies are ordered and replenished, and that we are never out of stock, nor have a significant backlog - Always spend wisely and remain in-budget for all supplies - Ensure all print communications are up to date and on brand - Ensure that all in-house tech is running smoothly at all times for members and internal guests - Ensure a high level of customer satisfaction - our service level will be your primary KPI - Support the membership manager to develop community connections, including member introductions - Learn more about and engage with our members and consistently seek feedback along the way - Supporting with the day-to-day operational needs of the space, dealing with immediate building issues such as leaks or defects - Support with managing the cleaning team day-to-day, monitoring the quality of cleaning and maintaining a high standard - Support the Membership Manager with delivery of community events including weekly breakfast wellness classes and drinks. Bring forward your own ideas for creative programming to engage our teams WHAT WE'RE LOOKING FOR: - You have hands-on experience of face-to-face customer facing roles, whether that from co-working/living, retail, hospitality or events - You are passionate, positive, hard-working and energetic - You will be a multitasker, willing to undertake challenges and see them as opportunities to learn and develop. A quick and adaptable mindset will be key to tackling this role! - You are a ‘fixer’ and are unphased by turning your hand to anything - You have a strong customer-service mentality and you have the ability to generate respect and trust from all members and staff - You have are fast-thinking and reactive - You are process-driven and with a detailed focus
PLEASE NOTE This job is for an experienced technician (minimum 2+ years) who has worked extensively in a fast paced salon environment and is self employed. We primarily focus in nail extension and lash extension, so prior experience is a must as we are looking forward a technician go start working quickly without any additional training. Preference will be given to technicians who have already built a good reputation and have their own client list. Duties - Perform a variety of beauty treatments without assistance including lash extensions, lift lashes, manicures, gel extensions, pedicures, and waxing - Maintain a clean and organised work area - Communicate effectively with clients to understand their needs and preferences Requirements - Minimum 2+ years work experience in a nail salon environment working primarily with nail extensions - Minimum 2+ years as a lash technician - Previous experience in customer service is desirable - Excellent interpersonal skills to interact with clients in a professional experience
Mielo Restaurant & Bar is located to Marylebone and we are requiring new staff members. Looking for waiters / waitress / bartender ( full-Time , Part -Time ) We are open to candidates with no work experience and willing to learn the skills required for working with our company. Job description- *Front of house *cleaning tables *taking orders *serving customers Good weekly payment and good opportunity to grow in the future.