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We are looking for a receptionist to be the first point of contact for our clients and to provide excellent customer service. Key Responsibilities Greet and welcome clients in a warm and professional manner Answer phone calls, emails, and online inquiries Schedule and manage appointments using our booking system Maintain client records with accuracy and confidentiality Handle payments and issue receipts Keep the reception area clean, organized, and presentable Support the clinic team with administrative tasks as needed
Receptionist We are looking for a Receptionist for our front of house team, providing daily interface between our patients and services and undertaking responsibility for the effective delivery of the non-clinical aspects of our services to our ever-growing patient base. The Fleet Street Clinic is an independent medical & healthcare clinic based in Central London since 1995, offering excellent medical care in a collaborative, multi-disciplinary environment. This position is Monday to Friday, 8.45am to 5.30pm with some early and late shifts. About the Role Helping the team manage front reception and waiting areas Dealing with patient bookings and enquiries by telephone, in person, in writing or by e-mails Undertaking diary management including membership schemes, appointments, visits, payments and corporate client invoicing Facilitating effective communication and liaison between the front of house reception team, clinical practitioners, laboratory services, corporate administrative staff and Clinic directors Stock control for non-medical Clinic supplies Ad hoc administrative tasks Key holder- assisting with maintaining the security of the Clinic premises The successful candidate will be able to demonstrate the following key attributes - Dedication to providing a first-class customer services and patient experience Ability to use initiative A friendly, engaging, “sunny personality” and “can do” approach to every day Ability to prioritise patient welfare, identify areas of risk, anticipate potential problems and mitigate as required in accordance with Clinic protocols Ability to manage workload under pressure, prioritise tasks, delegate as necessary and follow up progress to ensure tasks are completed in a timely manner Consistently reliable, well presented and discreet Fluent in spoken and written English, highly proficient in Microsoft office - Excel and Word Job Types: Full-time, Permanent Benefits: Employee discount Education: A-Level or equivalent (required) Experience: Receptionist: 2 years (preferred) Work Location: In person Pay: £27,000.00-£28,000.00 per year
Key Responsibilities: Clinical Duties: Evaluate patients through physical exams, medical history reviews, and diagnostic imaging (X-rays, MRIs, CT scans). Diagnose musculoskeletal conditions such as fractures, arthritis, sports injuries, spinal disorders, and congenital deformities. Develop and implement personalized treatment plans, including surgical and non-surgical options (medication, physical therapy, bracing). Perform surgical procedures such as joint replacements (hip, knee, shoulder), arthroscopy, fracture repair, spinal fusion, and ligament reconstruction. Provide post-operative care, including wound management, rehabilitation guidance, and pain control. Collaborate with physical therapists, radiologists, and other specialists for comprehensive patient care. Administrative & Professional Duties: Maintain accurate and detailed medical records. Stay updated with advancements in orthopaedic surgery through continuing education and research. Adhere to hospital policies, safety protocols, and regulatory standards (e.g., HIPAA, OSHA). Participate in departmental meetings, peer reviews, and quality improvement initiatives. Supervise and mentor medical students, residents, and fellows (in academic settings). Qualifications & Requirements: Education: Doctor of Medicine (MD) or Doctor of Osteopathic Medicine (DO) degree. Completion of an accredited Orthopaedic Surgery residency program. Fellowship training in a subspecialty (e.g., sports medicine, spine surgery, trauma) is preferred but not mandatory. Skills & Competencies: Strong surgical skills and precision. Excellent diagnostic and decision-making abilities. Strong communication and patient education skills. Ability to work under pressure in emergency situations. Proficiency in minimally invasive and robotic-assisted techniques (preferred).
Creature Comforts is seeking a dedicated and experienced Practice Manager to lead our veterinary team in providing exceptional care and service. As a Practice Manager, you will play a pivotal role in ensuring our clinic operates smoothly and efficiently, aligning with our mission to redefine the veterinary experience through innovative technology and compassionate care. Job requirements • Proven experience in a Practice Manager role within a veterinary setting, • Strong leadership and team management skills, • Excellent communication and interpersonal abilities, • Proficiency in using veterinary practice management software, • Ability to handle multiple tasks and prioritise effectively, • Strong problem-solving skills and attention to detail, • Commitment to delivering high-quality care and customer service Job responsibilities • Oversee the daily operations of the veterinary clinic, • Manage and support clinical and administrative staff, • Ensure compliance with all veterinary regulations and standards, • Implement and maintain efficient workflows and procedures, • Monitor financial performance and manage budgets, • Coordinate with veterinary professionals to optimise patient care, • Handle client inquiries, complaints, and feedback, • Maintain inventory and order supplies as needed, • Foster a positive and collaborative work environment Benefits • Working in a beautiful clinic, alongside highly skilled veterinary professionals, • Being part of a people (and animal)-first culture, • 25 days annual leave, plus your birthday off, • Salary sacrifice pension scheme provided by Nest, • World class team, with room to grow and learn, • Regular company social events