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Job Role: Customer service coordinator and Clinical administrator Pay: £26,000 Pa pro rata Times: 20 -30hours /week x2 Job description: Private GP & Occupational Health Clinic Overview We are seeking a highly organised and professional Clinic Administrator & Customer Services Coordinator to support the smooth running of our private GP and occupational health services. This role combines administrative duties with frontline patient and client support, requiring excellent communication skills, strong attention to detail, and the ability to work effectively in a busy healthcare environment. Key Responsibilities Patient & Client Services Act as the first point of contact for patients and corporate clients, providing a welcoming and professional service in person, by phone, and via email. Manage appointment bookings, confirmations, and follow-ups for GP and occupational health services. Provide information on clinic services, pricing, and processes, escalating clinical queries to medical staff when necessary. Process patient registrations, consent forms, and documentation in line with GDPR and clinic policies. Handle client and patient feedback, supporting continuous improvement in service delivery. Administration & Operations Maintain accurate patient records, clinical schedules, and occupational health contracts. Support doctors, nurses, and occupational health professionals with administrative tasks. Process invoices, payments, and insurance documentation. Prepare reports, correspondence, and documentation for internal and external use. Ensure compliance with regulatory and governance requirements, including record-keeping for audits and inspections. Monitor stock levels of medical supplies and office materials, placing orders when required. Provide reception cover, ensuring the clinic operates smoothly on a daily basis. Skills & Requirements Previous experience in healthcare administration and/or customer service (private practice or occupational health desirable). Excellent interpersonal and communication skills, with a professional telephone manner. Strong IT skills, including: Microsoft Office including Excel, Word, SharePoint, Teams, outlook Practice management or CRM systems (desirable) Highly organised with the ability to prioritise multiple tasks and meet deadlines. Strong attention to detail and accuracy in record-keeping. Discreet and professional, with a clear understanding of confidentiality and GDPR. Proactive, adaptable, and confident in dealing with patients, clients, and clinicians.

Job Title: Trainee Dental Nurse Location: Hornsey, London N8 0JG Salary: From £12 per hour (with pay review after 3 months) Job Type: Full-Time (Minimum 4 days per week) Operating Hours: Monday to Friday, 9:00 am – 6:00 pm (Lunch: 1:00 – 2:00 pm) About Us We are a friendly and well-established family dental practice in North London, offering a comprehensive range of NHS and private dental treatments, including: • Dental Implants, • Teeth Whitening, • Smile Makeovers, • Braces and Teeth Straightening, • General & Preventive Dentistry, • Gum Treatments, • Restorative Dental Services Our practice is led by a highly experienced dental professional with over 20 years of experience, supported by a team of skilled and dedicated staff. We are committed to providing excellent patient care in a welcoming and inclusive environment. The Role We are currently seeking a trainee dental nurse who is passionate about dental care and patient wellbeing. Whether you're new to the dental field or looking to start your journey, no prior experience is required, and full training will be provided. You’ll benefit from close mentorship and hands-on training from highly experienced dental professionals. Key Responsibilities • Chairside support for dentists during treatments, • Sterilising instruments and maintaining infection control procedures, • Preparing treatment rooms, • Supporting patients throughout their visit, • Administrative duties including managing patient records What We’re Looking For • Friendly, punctual, and professional, • Strong communication skills, • Enthusiastic and proactive approach to learning, • Basic IT skills, • Enrolled or planning to enrol on the NEBDN Diploma in Dental Nursing (proof of enrolment required), • Professional appearance and attitude, • (Preferred but not essential) Ability to speak Eastern European languages What You’ll Receive • Starting salary of £12 per hour, with a pay review after 3 months, • Paid holiday entitlement, • Workplace pension scheme, • Additional government pension contributions, • Opportunities for career progression, • A friendly and supportive team culture, • Excellent transport links – located opposite a bus station and near Turnpike Lane Station (Southside exit), • Nearby parking available How to Apply Please submit your application directly through this platform. Applications made through other channels will not be considered. If shortlisted, our dental recruitment specialist will be in touch for an informal chat before inviting you to an interview at the practice. We look forward to welcoming a new team member who shares our commitment to exceptional patient care.

Overview We are seeking a dedicated and experienced Head Dental Nurse for a permanent, full-time, Monday - Friday position, for a private practice in the Finchley area. The ideal candidate is required to have experience across all dental treatments, and will play a crucial role in providing exceptional patient care while assisting and leading the dental team in various clinical and administrative tasks. This position requires strong communication skills, organisational abilities, and a commitment to maintaining high standards of hygiene and patient comfort. Responsibilities • Assist the dentists and specialists during examinations and procedures, ensuring all necessary instruments are prepared and sterilised., • Provide excellent patient care by reassuring patients, explaining procedures, and addressing any concerns they may have., • Maintain accurate patient records and documentation in compliance with practice protocols., • Ensure the dental surgery is clean, organised, and well-stocked with necessary supplies., • Communicate effectively with patients, colleagues, and other healthcare professionals to ensure seamless care delivery., • Adhere to health and safety regulations, including infection control protocols., • Support administrative tasks such as scheduling appointments and managing patient enquiries and stock control. Experience • Previous experience as a Head Dental Nurse essential, • Experience nursing for specialists across all dental specialties, • Strong organisational skills with the ability to manage multiple tasks efficiently., • Excellent communication skills in English, both written and verbal., • Proficiency in IT systems relevant to dental practice management is advantageous., • A genuine passion for patient care and a desire to contribute positively to the team environment. If you are enthusiastic about providing high-quality dental care, possess the required skills, and are able to join the practice and get going right away, we encourage you to apply for this rewarding opportunity.

Our 9-bed residential care home in Mitcham is seeking a new registered manager! The ideal candidate for this position will succeed in this role if they have both knowledge and experience in the social care sector, specifically Learning Disability. The registered manager will need to register with the CQC and passing the probation stage of the role will be dependent on the CQC approving their registration. Our Learning Disability residential home is seeking a new manager to support up to 9 service users who live with Learning Disabilities, physical disabilities, Autism, and/or complex behaviours. In addition to managing the residential care home, the candidate will manage the growing Domcare aspect of the business. Responsibilities Ensuring the safety and well-being of the service users within the home · All service users will be safe, provided with person-centred care, and indicating that they are happy via feedback mechanisms · Holding responsibility for all areas of the care provided Following CQC regulations and ensuring the home is compliant · Maintaining CQC compliance, regularly auditing and improving, and preparing for CQC inspection. Maintaining ‘Good’ CQC report for the home ·* Managing a team of staff * · Organising the staff rota, conducting supervisions for the staff, ensuring that staff follow policies and procedures, pushing the professional development of the staff members, hosting regular staff meetings, dealing with disciplinary actions ·* Liaising with professionals and stakeholders* · Ensuring MDT members, stakeholders, family members and other outside bodies are kept updated · Collecting feedback from stakeholders and making improvements as needed · Maintaining relationships with stakeholders and making positive links for the organisation ·* Upholding and improving the organisation’s reputation * · Maintaining CQC report of ‘Good’ and working towards improving to ‘Outstanding’ · Representing the organisation when liaising with outside bodies · Seeking continual improvement and pushing new initiatives ·* Ensuring the home is at capacity* · Assessing potential service users, submitting proposals, liaising with professionals, ensuring all beds are filled in a timely manner ·* Holding responsibility for administration tasks* · Auditing, writing care plans and risk assessments, completing provider information requests, following policies and procedures and completing all administration tasks required · Delegating tasks as required and ensuring completion ·* Managing the finances of the home* · Ensuring financial viability of the home including managing purchasing, keeping track of resident funds, recording financial transactions and auditing the home’s finances Qualifications Essential Willing to register with CQC Mandatory social care trainings including medication administration Care Certificate Desirable Level 5 NVQ in Health and Social Care Nursing degree PBS qualifications BSc in a relevant area such as social work, nursing etc Personal attributes/abilities Essential Compassion Resilience Organisation Good leader Ability to take initiative Willing to learn and improve An Enhanced DBS on the update service will be required. Job Types: Full-time, Permanent Pay: £30,000.00-£40,000.00 per year Benefits: Company events On-site parking Experience: Learning Disability: 3 years (required) Language: English (required) Licence/Certification: Enhanced DBS (preferred) Work Location: In person