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Risk & Control Manager London/Hybrid 6 months contract Day rate from £700 via Umbrella Company dependant on experience Our commitment is to provide equal opportunity regardless of, for example, your gender, age, ethnicity, disability, sexual orientation or beliefs. We also engage with employers to develop programmes and pathways that embrace diverse talent and promote more inclusive employment worldwide through partnerships and other initiatives. We recognise and celebrate the value of difference and how it makes us faster, smarter and more innovative than our competition. My client is one of the largest financial institutions headquartered in Japan, with an established presence across all consumer and corporate banking businesses. Through its subsidiaries and affiliates, they offer a diverse range of financial services, including commercial banking, leasing, securities, credit card, consumer finance and other services. They are looking for 2 Risk and Control Managers on an initial 6 month contract with the potential to extend. You will be expected to work Monday to Friday standard office hours, however there will need to be flexibility to work outside of these hours as required. The position is hybrid working being in the office 2-3 days a week with the remainder of time working from home. Purpose of Job The purpose of the EMEA Operations Risk & Control Manager is support the EMEA Operations Risk & Control Officer to ensure that within EMEA Operations: All risks are identified, assessed and managed in line with risk appetite. The control environment is robust, comprehensive, and effective. Staff operate in accordance with risk policy, comply with relevant regulation and behave in line with the organisations values. Accountabilities & Responsibilities Providing support to the EMEA Operations Risk & Control Officer (ED) along with risk owners, control owners and other relevant senior management within the EMEA Operations to ensure that (i) all risks are identified, assessed and managed, and (ii) the control environment is robust, comprehensive, and effective. This should be achieved in the context of the business strategy and risk appetite and in line with applicable laws and regulations, internal policies, and procedures. Ensuring robust and comprehensive adherence to governance of risk and controls within EMEA Operations. This includes supporting the 1LoD risk governance framework, providing insightful, timely and accurate data and analysis. Providing insightful analysis of the risk and control environment within EMEA Operations. For example, analyse key risk indicators, key control indicators, risk ratings, control ratings, issues, events, audit findings etc. to identify trends and thematic weaknesses (e.g., unmitigated risks or ineffective controls) that require addressing. Support in making sure root cause and solutions from investigations of Operational Events are implemented and tracked through to resolution, including the read across of issues so that learnings from a weakness identified in one area are applied to all areas. Support deep dive "Risk Reviews" to assess how robustly and comprehensively risks are mitigated and/or investigate potential weaknesses in the control framework. For example, this could involve an assessment of the design and operating effectiveness of controls in an end-to-end process or in a complete customer journey. Support initiatives to assess and enhance the risk culture within EMEA Operations. Knowledge, Skills, Experience & Qualifications Risk Management. Good understanding of risk management frameworks and control environments as applied to the operational domains of Commercial and Investment Banks. Business Knowledge. Good knowledge of Commercial and Investment Banking products and services - and the end-to-end processes and infrastructure required to deliver these products and services to customers. Experience of identifying and addressing deficiencies in risk management and/or control operation across the full product lifecycle and/or end-to-end processes. Market Best Practice. Good understanding and awareness of market-standard approaches for risk mitigation and control design and execution. Familiarity with relevant regulation and regulatory expectation across EMEA. Stakeholder Management. Proven ability to build positive working relationships with senior stakeholders (e.g. Department Head), able to become a "trusted advisor" whilst maintaining the ability to provide robust challenge. Good written and verbal communication skills. Able to communicate effectively at all levels of the organisation. Able to convey complex topics simply and to articulate issues in a way that eases decision making and drives action.Specific requirements: Experience in a risk management and/or control office function in a major financial institution. Highly numerate with a strong analytical skill set Broad industry knowledge encompassing Commercial Banking and Investment Banking. Candidates must show evidence of the above in their CV to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention

Pertemps Network Group are proud to be partnering with a reputable and forward-thinking Local Authority to recruit a Senior Solicitor specialising in Planning, Highways and Licensing. This is an exciting opportunity for an experienced legal professional to work on high-profile regeneration and redevelopment projects, supporting strategic initiatives that directly impact local communities. This role sits within the Planning and Property legal team, providing specialist legal advice to senior officers, elected members and key stakeholders across the council. Rate: £(Apply online only) (a day) Flexibility: Office x2 days a Month The Role As Senior Solicitor, you will play a key role in delivering high-quality, proactive and commercially focused legal advice across planning, highways, licensing and regeneration matters. You will support major development projects, infrastructure schemes and complex legal matters while ensuring the council continues to deliver excellent value and services for residents. Key Responsibilities Provide expert legal advice on planning, highways, licensing and regeneration matters Advise planning officers on major planning applications and urban redevelopment projects Draft, negotiate and advise on complex planning agreements, highway agreements and property transactions Provide specialist advice on compulsory purchase orders (CPOs) and land appropriation Represent the council and provide legal advice at Planning Committees and Licensing Sub-Committees Manage and conduct public inquiries, planning appeals and judicial review proceedings in the High Court, Court of Appeal and relevant tribunals Provide legal advice on risk, governance and monitoring officer responsibilities Support the Head of Law and senior leadership on complex and high-profile legal matters Instruct and manage Counsel and external legal advisors where appropriate Maintain accurate legal records and ensure work is delivered in line with professional standards Contribute to the council’s wider objectives, including sustainability and environmental commitments Essential Qualifications Applicants must hold one of the following professional qualifications: Qualified Solicitor of England & Wales Barrister qualified to practice in England & Wales Fellow of CILEX (Chartered Institute of Legal Executives) with rights of audience and entitlement to practise Essential Experience Advising on planning law, property law and regeneration projects Dealing with complex or high-profile planning and development matters Strong experience drafting and negotiating Section 106 agreements, planning agreements and highway agreements Advising on major development schemes and regeneration initiatives Dealing with compulsory purchase orders and land appropriation Experience advising senior officers, councillors and decision-makers Experience managing planning appeals, inquiries or judicial review proceedings Knowledge & Skills Strong knowledge of planning law, highways law, licensing law and regeneration frameworks Ability to draft complex legal agreements and legal documentation Excellent negotiation, communication and influencing skills Ability to provide clear, practical and commercially focused legal advice Ability to work collaboratively with senior stakeholders and multidisciplinary teams Strong organisational skills with the ability to manage multiple complex caseloads Demonstrated ability to deliver high-quality legal services within tight deadlines Why Join? Opportunity to work on major urban redevelopment and regeneration projects Be part of a high-performing and supportive legal team Play a key role in delivering strategic projects that benefit local communities Flexible and hybrid working options available Pertemps Network Group welcomes applications from experienced legal professionals looking to take the next step in their public sector legal career

Procurement Officer Description We are seeking an experienced and motivated Procurement & Lettings Solutions Officer to join our Temporary Accommodation service. This role plays a key part in preventing homelessness by securing quality private rented homes, conducting property inspections, engaging with landlords and agents, and supporting applicants into sustainable tenancies. You will work in a fast‑paced environment, building strong partnerships and helping to increase the supply of suitable accommodation for households in need. Key Responsibilities • Procure private rented properties for a range of housing schemes., • Negotiate terms with landlords and letting agents to secure value‑for‑money accommodation., • Build, maintain and strengthen relationships with landlords, agents and property providers., • Promote housing schemes through landlord events, cold calling, property visits and digital engagement., • Carry out property inspections to ensure compliance with HHSRS and statutory standards., • Work with landlords to ensure required works are completed prior to letting., • Accompany applicants to viewings, assessing suitability and supporting them through the process., • Assist tenants at sign‑up and provide follow‑up support to sustain tenancies., • Conduct home visits as part of homelessness prevention and tenancy sustainment work., • Maintain accurate records, performance metrics and document verification in line with procedures., • Contribute to service improvement projects and communications plans. Skills & Experience • Strong knowledge of homelessness legislation, welfare benefits and landlord/tenant law., • Understanding of HHSRS and property‑related health and safety standards., • Experience working with landlords and agents to secure private sector accommodation., • Excellent negotiation, communication and mediation skills., • Ability to manage a busy caseload, work independently and meet deadlines., • Strong organisational skills with the ability to plan inspections and maintain accurate records. Desirable Qualifications • Housing‑related qualification (e.g., Housing Studies)., • HHSRS training or certification. Additional Requirements • Ability to travel for viewings and property inspections., • Willingness to work with vulnerable applicants in a sensitive and professional manner

Development Management Officer Salary: £34,000 - £41,000 Location: Barking, London Working Pattern: Hybrid - 2 days per week in the office (Thursdays compulsory) Hours: 35 hours per week An exciting opportunity for a Development Management Officer (Planner) to join a forward-thinking statutory planning team supporting the delivery of regeneration and development across a dynamic London borough. This role offers the chance to work on a varied portfolio of planning applications and contribute to projects shaping the future of the borough, while working closely with senior planning officers, elected members, residents and key delivery partners. Key Responsibilities ·Manage a caseload of development management applications. ·Undertake planning assessments in line with the Local Plan, regional policy and the NPPF. ·Prepare delegated reports, committee reports and pre-application advice. ·Contribute to planning appeals, spatial planning work and policy-related projects. ·Work collaboratively with internal teams, councillors and external stakeholders to support regeneration and development initiatives. ·Provide professional planning advice to residents, applicants and partners. ·Support work relating to conservation, listed buildings, ecology and tree preservation where required. About You ·RTPI accredited degree (or working towards professional qualification). ·Experience within development management in a local authority or similar environment. ·Good knowledge of UK planning legislation and policy. ·Strong report writing, analytical and communication skills. This is an excellent opportunity for a planner looking to develop their career within a supportive and collaborative environment while gaining exposure to a wide range of planning work. If you are interested, apply now, or reach out on (phone number removed) or (url removed) if you have any questions at all. Reference - 65341

Job Title: Head of Events and Sponsorship Location: London / Hybrid Salary: £45,000 - £65,000 per annum based upon experience plus discretionary bonus and comprehensive benefits Job Type: Full Time, Permanent About the role: The Head of Events and Sponsorship leads techUK's events strategy and sponsorship portfolio, overseeing flagship events, membership engagement activities and other revenue‑generating events. The post holder is responsible for the full events programme, including high‑profile conferences and dinners, as well as webinars, roundtables and bespoke sponsored activities. Key Responsibilities: Events Strategy & Leadership: * Lead the planning and delivery of techUK's full portfolio of flagship events of 18+ events including industry dinners, drinks reception and conferences. * Development of a strategic events roadmap aligned with techUK's policy priorities, member needs and external opportunities. * Ensure all events meet high standards of content, production, engagement and brand visibility. * Line management of two members of staff. * Stakeholder management of senior internal clients, speakers, sponsors and venues. Sponsorship Management: * Own the techUK sponsorship strategy across conferences, webinars, roundtables and large‑scale events, ensuring sponsorship packages provide strong value and align with partner objectives. * Cultivate relationships with prospective and existing sponsors, advising on suitable activities and building long‑term partnerships. * Manage sponsored content opportunities such as thought‑leadership webinars, blogs, branding promotion and lead generation. Event Delivery & Member Engagement: * Oversee end‑to‑end event production, including pre-event promotion, logistics, operations and on‑the‑day delivery. * Collaborate with programme teams to shape relevant and impactful event content. * Alongside the programme of flagship events, deliver networking‑focused events and private roundtables that support member engagement. Commercial & Operational Oversight: * Propose, and gain Senior Leadership Team (SLT) agreement for, annual event and sponsorship revenue targets, monitor financial performance and manage event budgets effectively. * Evaluate event performance using qualitative and quantitative metrics, ensuring continuous improvement. * Report back to the SLT and Board on events performance in quarterly reports. * Identify and implement process improvements, including digital transformation, to streamline and improve the end-to-end customer experience. Skills, Knowledge and Expertise: Core Competencies: * Strategic thinking and planning - Ability to design and deliver an events strategy that supports organisational priorities, policy goals and member engagement. * Commercial acumen - Strong ability to generate and grow revenue through sponsorship, partnerships and events activity. * Event programme leadership - Ability to oversee and deliver a complex portfolio of events to a consistently high standard. * Stakeholder engagement and influence - Ability to work effectively with senior stakeholders, internal teams and external partners. * Leadership and team management - Ability to lead a team and create a high-performance culture around event delivery. * Project and operational management - Strong organisational discipline and ability to manage complex delivery programmes. * Data-driven decision making - Ability to measure performance and improve the events programme using evidence. * Innovation and digital mindset - Ability to evolve events formats and improve customer experience through technology. Essential Knowledge and Experience: * Proven experience leading complex event programmes, preferably in a membership body, trade association, policy institution or similar environment. * Demonstrable success in developing and closing sponsorship opportunities and managing sponsor relationships. * Strong project management and organisational skills, with ability to handle multiple simultaneous events. * Excellent communication and stakeholder management skills. Desired Knowledge and Experience: * Experience working in tech, public policy, government affairs or related sectors. * Experience managing cross‑functional teams. Additional Information: This is a full time role based out of techUK's London offices, however techUK operates a flexible working policy. This role profile is a guide to the work that is required but does not form part of any contract of employment and may change from time to time to reflect changing circumstances. The successful candidate must have permission to work in the UK prior to the commencement of employment. Please click APPLY to be redirected to our website to apply for this role. Candidates with experience of: Event Manager, Event Organiser, Events Officer, Events Coordinator, Event Programme Manager, Public Body Events, Public Sector Event Management, Events Administrator, Marketing Manager, Sponsorship Manager, Business Development Manager, Sponsor Relationship Manager may also be considered for this role

Role: Supported Housing Officer Contract Length: 6 Months Rate: £18-£20 per hour Office Presence: 5 Days a week on site We are currently working with a well-established housing provider in West London to recruit an experienced Interim Supported Housing Officer. This role is ideal for a housing professional with a strong background in supported housing and experience working with vulnerable client groups. The role You will deliver a high-quality supported housing service, managing a caseload of residents with complex needs and supporting them to maintain their accommodation and achieve positive outcomes. Key responsibilities include: Managing a supported housing caseload and delivering housing-related support Working with residents experiencing mental health issues, asylum seekers, ex-offenders, and individuals affected by domestic abuse Completing support plans, risk assessments, and safeguarding referrals Supporting tenancy sustainment and addressing issues such as rent arrears and anti-social behaviour Liaising with local authorities, probation services, health professionals, and specialist support agencies Promoting independence while ensuring residents’ safety and wellbeing Maintaining accurate records and case notes using housing management systems 5 Days a week on site Essential experience To be considered for this role, you must have: Previous experience working as a Supported Housing Officer Proven experience supporting vulnerable client groups, including: Individuals with mental health needs Asylum seekers Ex-offenders Survivors of domestic abuse Strong knowledge of safeguarding, risk management, and support planning Excellent communication, resilience, and case management skills

Job Title: Triage Officer Location: London Working Pattern: 3 Days per Week in the Office Contract: 6-Month Temporary Contract Are you an experienced Housing professional with a strong background in frontline triage, homelessness prevention, or housing advice? We are currently recruiting for a Triage Officer to join a busy London-based local authority on a 6-month contract. This is a key frontline role, acting as the first point of contact for residents presenting with housing difficulties. The Role As a Triage Officer, you will: Act as the first point of contact for housing and homelessness enquiries Conduct initial assessments in line with Part VII of the Housing Act 1996 (as amended by the Homelessness Reduction Act 2017) Provide early housing advice and homelessness prevention guidance Assess priority need, local connection, and eligibility Signpost to appropriate internal teams and external agencies Manage a caseload of prevention and relief cases where required Maintain accurate case notes and documentation in line with statutory requirements About You To be considered, you will have: Previous experience in a Housing Options, Homelessness, or Triage role within a local authority Strong working knowledge of homelessness legislation Experience conducting Section 184 enquiries (desirable) Excellent customer service and interview skills The ability to manage a high-volume, fast-paced environment Strong written and verbal communication skills

Job Title: Income Officer Location: London Contract: Initial 6-Month Contract Hours: 37 hours per week Start Date: ASAP A Local Authority in London is seeking an Income Officer to support the effective management and collection of rental income across its housing portfolio. This is an initial 6-month contract, offering an excellent opportunity for someone with experience in income recovery, rent arrears, or housing finance within a social housing setting. About the Role You will play a key role in maximising rental income and minimising arrears, ensuring tenants are supported to sustain their tenancies. Acting as a main point of contact for residents in relation to rent and payments, you will manage arrears cases, provide financial guidance, and work closely with internal teams and external agencies. Key Responsibilities • Managing a caseload of rent accounts and monitoring arrears, • Contacting tenants to recover outstanding rent and agree repayment plans, • Supporting tenants with budgeting and signposting to financial support services, • Taking appropriate action on arrears cases, including escalation where required, • Preparing documentation for legal action, including court proceedings, • Liaising with housing officers, support services, and external agencies, • Maintaining accurate records and ensuring compliance with policies and procedures, • Contributing to income maximisation and tenancy sustainment strategies About You The council is looking to hear from candidates who have: • Experience in income recovery, rent arrears, or housing finance, • Knowledge of housing legislation and arrears recovery processes, • Strong negotiation and communication skills, • A firm but fair approach to managing sensitive financial situations, • Experience working within a Local Authority or social housing environment (desirable), • Ability to work both independently and collaboratively Apply If you have experience in income recovery or housing finance and are looking for an opportunity within a Local Authority setting in London, we would love to hear from you. Please apply with your updated CV, or get in touch to arrange a quick conversation about the opportunity

Chief Executive Officer / Managing Director – Super App Platform | London | £230,000 | + executive package A fast-growing international technology company is seeking a Chief Executive Officer / Managing Director to lead the European expansion of an innovative consumer super app platform. Headquartered in London, the company is building an integrated digital ecosystem combining communication, social networking, video, live streaming, digital wallet, and e-commerce. Backed by an internationally listed technology group, the business is expanding rapidly across the UK and European markets. The successful candidate will be responsible for leading the company’s strategic growth, product vision, and market expansion across Europe. The Opportunity Reporting to the Board and major shareholders, you will define the company’s long-term strategy and commercial roadmap, while scaling the platform’s user base and monetization model. Key Responsibilities Strategic Leadership Develop and implement the company’s mid- to long-term strategy for the UK and European markets Identify emerging technology and industry trends across mobile, AI, and SaaS ecosystems Work closely with the Board of Directors and investors to ensure alignment on strategic priorities Business Growth and Product Development Lead innovation across the platform’s business model, including user acquisition, retention, and monetization strategies Monitor and optimize key performance metrics such as DAU, MAU, ARPU, CAC, LTV, and retention Partner closely with product and engineering leadership to accelerate the development of the company’s super app platform Investor Relations and Market Development Lead fundraising initiatives, including investor presentations and financing rounds Build relationships with venture capital firms, strategic partners, and government stakeholders across the UK and Europe Represent the company at industry conferences, media engagements, and industry events Organizational Leadership Build and lead a high-performing executive team across product, engineering, and operations Foster a culture of innovation, accountability, and continuous improvement Oversee budgeting, compensation frameworks, compliance, and operational management Candidate Profile Minimum 8 years’ experience in the technology or digital sector At least 5 years in a senior leadership or executive role Proven experience managing cross-functional teams of 50+ employees Strong understanding of app-based business models, including freemium, subscription, and marketplace platforms Experience raising venture capital funding from seed to Series A or later stages highly desirable Demonstrated ability to scale consumer technology platforms Strong communication, stakeholder management, and negotiation skills Languages Fluent English required Mandarin advantageous but not essential Chief Executive Officer / Managing Director – Super App Platform | London | £230,000 | + executive package

Nursery Officer / Early Years Educator / Nursery Nurse - Tower Hamlets Location: Tower Hamlets, London Start Date: 13 April - Summer Term 2026 Hourly Rate: £18 Hours: 8:00am - 6:00pm SANZA Teaching Agency is partnering with a welcoming primary school and its attached children's centre in Tower Hamlets to recruit an experienced Nursery Officer / Early Years Educator / Nursery Nurse for their 2-year-old provision. The role starts on 13 April and continues through the summer term. This position is ideal for someone passionate about providing high-quality care and early learning experiences. You will join a supportive and enthusiastic team, contributing to a well-regarded children's centre and helping to create a safe, stimulating, and nurturing environment for young children. Please note: Candidates must hold at least a Level 3 qualification in Childcare. Role Overview Provide physical, emotional, social, and intellectual care for children in the 2-year-old room Collaborate with the nursery team to create an engaging and enabling environment for play and learning Support daily routines and activities tailored to the developmental needs of young children Skills and Experience Required Previous experience in a nursery or school setting Level 3 Childcare qualification - essential Professional, enthusiastic, and approachable Strong teamwork and communication skills Location & Accessibility The school and children's centre are easily accessible by public transport, with good connections across Tower Hamlets. If you are nurturing, committed, and enthusiastic about supporting young children's development, we would love to hear from you. Send your CV: Call: (phone number removed) SANZA Teaching Agency is a Sunday Times Top 100 Employer, dedicated to providing excellent service, career development opportunities, and placing staff in the right schools across the UK, including London, the West Midlands, North West, East Anglia, North East, South West, Yorkshire, the Midlands, and Herts & Bucks. Because Education Matters

We are currently recruiting for an experienced Housing Triage Coordination Officer to join a busy Housing Solutions team, playing a key role at the front end of the service in preventing homelessness and delivering effective housing advice. This is a fast-paced, customer-facing position where you will act as the first point of contact for residents, providing immediate housing advice, triaging cases and coordinating responses to ensure customers receive the right support at the earliest opportunity. The Role ·Act as the first point of contact for residents presenting with housing issues, delivering a high-quality triage and advice service. ·Provide rapid responses to housing enquiries via front of house, telephone, email and web forms. ·Work proactively to prevent homelessness at first contact, including negotiation with landlords, family members and other stakeholders. ·Coordinate appointments for Housing Options Officers, visiting officers and tenancy relations officers. ·Manage and monitor incoming enquiries, allocating cases appropriately across the service. ·Provide housing advice, signposting and initial decision letters in line with legislation and council procedures. ·Support customers to explore housing options including private rented sector, mutual exchange, mobility schemes and homelessness prevention tools. ·Work closely with internal teams and external partners including housing providers, DWP, health services, probation and third sector organisations. ·Ensure all case information is accurately recorded on relevant systems and meets reporting requirements. ·Support vulnerable households, including those with mental health, substance misuse or complex needs, ensuring appropriate referrals are made. ·Assist in the assessment of applications under Part VI and Part VII of the Housing Act 1996 and the Homelessness Reduction Act 2017. ·Contribute to homelessness prevention initiatives and continuous service improvement. Key Requirements ·Experience working within a Housing Options, Homelessness or Housing Advice environment. ·Strong understanding of homelessness legislation, including the Housing Act 1996 and Homelessness Reduction Act 2017. ·Experience delivering frontline customer service and housing advice. ·Ability to manage a high-volume caseload in a fast-paced, front-facing environment. ·Strong communication and negotiation skills with the ability to resolve complex situations. ·Experience working with vulnerable clients and partner agencies. ·Good IT skills with experience maintaining accurate case records. ·Ability to work to targets, deadlines and performance standards. What you need to do now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your CV today. If you do not hear from us within 48 hours, unfortunately your application has not been successful. Footnote If you feel that this job matches your skill set but not your location, rate or current seniority, please still feel free to send us your CV. We constantly recruit for similar roles across Housing Options, Homelessness Prevention and Housing Advice services throughout the UK. Even if you are happy in your current role, we welcome calls from Housing Options Officers, Triage Officers, Homelessness Prevention Officers and Housing Advice Officers looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. By applying for this position, you agree that Carrington West may hold and process your personal data in accordance with our Data Protection Policy. Your details will only be shared with third-party clients relevant to roles you have applied for. You may withdraw consent at any time by contacting us

Product Specialist – Graduates Considered A brilliant opportunity for a talented Graduate to work as a Product Specialist, joining a market-leading disruptive software technology firm in London. Offering excellent training, career progression and prospects, this is a unique opportunity to work for a rapidly expanding machine learning software house. This is an ideal time to join this growing organisation and be guided by some of the brightest minds in this field. Daily, you will be working closely with the sales team to deliver Proof of Concepts and assist with live customer projects for a machine learning platform. Location: Central London - 3 days in office / 2 days remote Salary: Competitive + bonus + healthcare, pension, etc. Requirements for Product Specialist: A minimum of a 2.1 bachelor's from an internationally renowned University in a STEM or law-related discipline At least ABB at A-Level or equivalent UCAS points (please ensure A-Level grades are included on your CV) Basic scripting knowledge in Python or Bash Excellent customer-facing skills You have a sales spark - while this role isn't a focused sales role, this is required due to the nature of the role A motivated self-starter with a problem-solving attitude Strong aptitude for picking up technologies Ability to work with autonomy and as part of a team Great communication skills with fluent spoken and written English Fluency in Spanish or French (Business level) would be advantageous Responsibilities for Product Specialist: You will be the main point of contact and liaise with clients, internal teams (predominantly the tech team) Manage live customer projects from planning to final review Provide customer training to new and existing customers Deliver workflow advice to customers using the product Identify significant new projects Basic troubleshooting and escalation of issues to the tech team Gain an in-depth understanding of the company’s technology so you can advise customers on how to import/export data Provide updates to the management team on accounts What this offers: Working for an industry-leading software company who have a fantastic track record of successfully hiring and training graduates An exciting opportunity supporting projects on a machine learning platform A good remuneration and benefits package Applications: If you are bilingual, have top academics and would like to apply, we would love to hear from you. Please ensure that when applying, you include your degree classification/GPA and your A Level grades (or UCAS equivalent) on your CV. Please send an up-to-date CV via the relevant link. We’re committed to creating an inclusive and accessible recruitment process. If you require reasonable adjustments for your application or during the review process, please highlight this by emailing (if this email address has been removed by the job board, full details for contact are available on our website). Keywords: Entry-Level / Trainee / Graduate / Technology Solutions Specialist / AI Product Expert / Customer Success Specialist / Product Relationship Manager / Technical Sales Consultant / Product Advocate / Client Solutions Specialist / Technology Integration Specialist / Customer Engagement Specialist / Solution Architect / Software Engineer / Product Consultant / Customer Experience Manager / Technology Specialist / Product Liaison Officer / Sales Support Specialist / Implementation Consultant / Customer Technology Advisor / Python / Bash

About the role Title – Relief officer Pay Rate – £12.21 Location – Central, North, South and East London Shift Timings – Must be fully flexible, and able to pick up last minute shifts You will be working in various sectors of security such as corporate and retail, you must be happy to do both sectors in this security role. Your main responsibilities may include: Patrolling the Premises. Investigating Disturbances, as well as monitoring the entry and exit points of the retail store. Following ASCONE and the SAFER Approach Confidently calling for help in emergency situations and operating theft-detecting devices. Effectively dealing with large crowds and building positive customer relations. Able to confidently speak with multiple personnel a day Must be able to write up detailed incident reports To succeed in this role, you will need the following: SIA License. Experience in security Must have outstanding written and spoken communication Must be able to write detailed incident reports 5-year checkable work/career history. Physically fit to undertake given tasks. Possess the ability to work under pressure. About our company At BardWood Support Services we are recruitment specialists, supporting the facilities industry in the UK since 2015. We recognize that PEOPLE are our most valued resource and as such we aim to ensure our employees are matched within the right role that suits them, with a view to help them progress

Service Acquisition Officer Location: Richmond & Wandsworth (3 days per week onsite) Rate: £26.04 PAYE / £34.03 UMB Contract: 3 months - with potential extension Directorate: Adult Social Care - Strategic Market Management & Service Acquisition About the Role We are seeking a proactive and detail‑oriented Service Acquisition Officer to join the Strategic Market Management and Service Acquisition Team-an essential function supporting Adult Social Care across Richmond and Wandsworth. In this role, you will be responsible for micro‑commissioning care packages and placements with a variety of social care and transport providers, ensuring service users receive the right care, at the right time, and at the right cost. You will work collaboratively with social workers, external providers, NHS colleagues, and internal teams to secure high‑quality, value‑for‑money services. Key Responsibilities Micro‑commission straightforward care packages and placements using strength‑based approaches. Select appropriate providers in line with commissioning and contractual requirements. Prioritise and optimise use of block contracts and existing contracted services. Negotiate provider costs to ensure best value (e.g., obtaining multiple quotes, using dynamic purchasing systems). Commission placements on behalf of the NHS when required. Escalate provider concerns (capacity, reliability, KPI performance) to senior managers. Engage with the social care provider market through both digital systems and traditional methods (phone/email). Maintain strong working relationships with providers to support timely, cost‑effective service delivery. Ensure all documentation and contractual information sent to providers is accurate. Collate and present market data (capacity, voids, provider intelligence, costings) to the Senior Commissioning Manager. Represent the team at meetings when delegated, providing key updates and actions. Generic Responsibilities Contribute to continuous service improvement across the Shared Staffing Arrangement. Adhere to Codes of Practice, including data protection, health and safety, and professional conduct. Promote equality, diversity, and inclusion in all aspects of work. Understand and implement safeguarding responsibilities for adults, young people, and children. Undertake any reasonable duties required within the scope of the post. Requirements Must be able to attend onsite 3 days per week - essential. Strong communication, negotiation, and relationship‑building skills. Experience in commissioning, brokerage, procurement, or social care environments (desirable). Ability to manage workload efficiently and maintain accurate records. Confident using IT systems and digital commissioning tools. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Guildmore Planned Works team is seeking a proactive and experienced Site Manager to join us on a permanent basis. Reporting to the Contracts Manager, you will be responsible for the onsite supervision of supply chain partners, ensuring the timely delivery of contracted work orders to high-quality standards. You’ll ensure that all works are delivered in compliance with contract specifications, health and safety regulations, and customer satisfaction requirements. Ideally, you will have experience in fire safety disciplines—including fire stopping, fire door remediation, and related compliance works—making this an excellent opportunity for someone with a background in planned maintenance and safety-critical environments. Key ResponsibilitiesPlanning & Delivery * Review all work orders and specifications before authorising commencement, identifying and reporting any discrepancies to the Operations Manager. * Continuously review and update the contract works programme, focusing on critical path issues to avoid delays. * Prepare, manage, and monitor RAMS (Risk Assessments and Method Statements) and toolbox talks, ensuring strict adherence to Health & Safety regulations. * Record and log instructions, variations, and additional works as directed by the client, providing early warnings on potential delays or disruptions. * Collaborate closely with the Resident Liaison Officer (RLO) and administrators, providing timely updates on planned activities to facilitate clear communication with residents. * Produce detailed property condition reports and photographic records prior to the start of any works. * Plan, program, and coordinate the activities of operatives and the supply chain to ensure efficient and timely progress with minimal disruption to residents. Compliance & Quality * Ensure all operatives and subcontractors are properly inducted and adhere to site safety protocols, including the use of PPE. * Conduct regular site inspections to monitor progress, ensuring alignment with project specifications and schedules. * Liaise with the project Quantity Surveyor to stay informed of commercial requirements and potential risks. * Plan and review work carried out by operatives and subcontractors, addressing any issues promptly. * Prepare snagging lists and confirm satisfactory visual inspections of works at the earliest opportunity. * Adhere to the Guildmore Quality, Environmental, and Management System (QEMS), ensuring timely and accurate site reports. * Uphold strict confidentiality and compliance with all company policies and procedures. Leadership & Representation * Act as a representative of Guildmore, promoting equality, diversity, and inclusion in all activities. * Champion our Safety-First culture and support sustainability and environmental improvement initiatives. Candidate RequirementsEssential * Experience working in social housing. * Solid understanding of planned works, including internal and external refurbishments. * Strong Health & Safety awareness and site management skills. * Commercial awareness and ability to manage operational costs and risks. * Client management and effective communication experience. * Experience in managing supply chains and subcontractors. Desirable * Experience in fire safety works, including: * Fire stopping * Fire door inspections and remediation * Compliance with post-Grenfell fire safety regulations * Awareness of ISO 9001 & 14001 standards and commitment to quality and environmental compliance. What We Offer * Competitive salary and benefits package. * A supportive, family-owned company culture that values collaboration, respect, and long-term relationships. * Career development and training opportunities in a growing, mission-driven business

A Housing Association is currently looking for a Lettings & Housing Officer on a temporary basis for about 6 months. Key responsibilities are as follows Showing the applicants properties at planned viewings Assessing applicants documents following allocation Communicating with applicants regarding additional information required or outcome Let homes and manage re-lets, ensuring void work is completed quickly and effectively. Empty homes should be let as soon as possible and to a standard that suits residents’ needs Letting homes in Luton, Bedford, North London and Hatfield Provide an excellent personal landlord service to residents in a small patch of homes. This includes regular communication and meetings with each resident at home (at least annually), and being responsible for ensuring that any issues they have raised are resolved appropriately Welcome new residents to the A2B service, including a personal meeting in their homes, ensuring any issues are sorted out and their level of customer satisfaction is increased and maintained Ensure that any anti-social behaviour issues are dealt with appropriately and quickly, liaising with the caseworker, patrol team and external agencies where necessary Use resident feedback to identify common issues and develop plans to meet their individual and neighbourhood needs, thus improving their satisfaction levels Encourage and support residents to improve their involvement in their homes and local communities Ensure properties are maintained in a good condition by diagnosing, ordering and managing necessary repairs. Seek appropriate support from surveyors, specialist contractors and the asset management team, where necessary; and take overall responsibility for ensuring repairs are delivered quickly, effectively, economically and to the residents satisfaction Ensure communal areas and neighbourhoods are clean, safe and well maintained by working with the estate contact manager, contractors, caretakers or cleaners as required. You may be asked to manage cleaners or caretakers as part of your role Manage the work of the handyman and contractors that you engage and seek feedback on their work upon completion, feeding back to the contract management team Look at Locator to identify transfer opportunities for your residents, manage mutual exchange requests and discuss and assist with transfer applications To work to ensure the gas compliance performance for the patch is always maximised and to ensure access is obtained within the required timescales To be involved in resident consultation on cyclical maintenance and decent homes work, and to take the lead in dealing with any issues or complaints relating to such works, in consultation with Asset Management. Effectively manage the income and expenditure for all properties on your patch Manage and monitor a repairs budget ensuring you work within financial regulations and get best value from our contractors Collect rent and manage rent accounts, taking appropriate action to recover debt, referring cases for legal action where appropriate Calculate housing benefit entitlement for new residents and ensure residents have access to good benefit and debt advice PAYE £20.84 Umbrella £27.56 Essential requirements Must have a background in Lettings Must have a driving licence and your own car (own car only required when pool cars are unavailable) Happy to to travel to Luton, Bedford, North London and Hatfield to let properties Must be able to start immediately or on short notice

This job is with State Street, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Chief Compliance Officer / Head of Non-Financial Risk Management for UK, Ireland, Middle East & Africa (Senior Vice President) Role Summary: The Chief Compliance Officer/Head of Non-Financial Risk Management for UK, Ireland, Middle East & Africa (SVP), is responsible for leading the integrated Compliance and Operational Risk functions across the United Kingdom (UK), Ireland, and the Middle East & Africa (MEA) region, including Saudi Arabia, United Arab Emirates and Oman. This executive role provides strategic leadership and oversight for the second line of defense, ensuring robust frameworks for regulatory compliance and operational risk management are in place and effective. This role reports to the Global Chief Compliance and Operational Risk Officer and serves as the Chief Compliance Officer for the regional areas of oversight. This leadership role is a SMF 16 & SMF 3 for State Street Bank & Trust Company London Branch; SMF 16 for State Street Trustees Limited, and SMF16 for State Street Global Markets International Limited. The role will also carry out day-to-day management of Non-Financial Risk pursuant to a documented delegation from the UKIMEA Chief Risk Officer (SMF4). Key Responsibilities include: Strategic Leadership: Set the regional strategy and priorities for Non-Financial Risk in conjunction with the UKIMEA Chief Risk Officer (SMF4), Global Chief Compliance and Operational Risk Officer (CCORO) and regional senior management. Oversee the implementation and management of the regional programs for identifying, assessing, measuring, reporting, mitigating, and controlling Non-Financial Risk exposures. Governance & Oversight: Provide independent challenge and effective oversight of risk management practices and implementation of Non-Financial Risk Programs, including the quality of non-financial risk management by the First Line of Defense. Chair and participate in relevant regional and global committees related to non-financial risk, including The Business Compliance and Conduct Committee. Risk Identification and Management: Develop and monitor existing and emerging non-financial risks, identifying material trends, escalate risk issues, and ensure timely development of risk responses. Oversee the regional Risk and Control Self-Assessment (RCSA) program, issues management, loss event and incident management, scenario analysis and lessons learned processes. Ensure timely and effective reporting of relevant risks to senior management, the Board, and regulatory bodies, including the FCA and PRA, as and when required. Regulatory Engagement Maintain relationships with key regulators, (e.g., FCA, PRA, CBI, FSRA, CMA) and ensure appropriate regulatory communications and responses to non-financial risk matters. Oversee the monitoring of applicable regulatory changes in the UK, Ireland MEA region and coordinate the provision of effective support, advice and notification to relevant senior management within the business units, applicable functional area or relevant legal entity as they address and implement such changes. Collaboration & Culture Collaborate with Legal, Regulatory Industry and Government Affairs, Enterprise Risk Management, Corporate Audit, and other global and regional leaders to enhance the connectivity of non-financial risk processes. Foster a culture of risk excellence, accountability, and ownership throughout the team and region. Manager & Program Leadership Provide regional oversight of and support to the MLROs, business-aligned and legal entity risk teams in the UK, Ireland MEA region in the discharge of their financial crime related obligations. Lead, manage, and develop a multi-jurisdictional team of non-financial risk professionals, ensuring clear reporting lines, authority levels, scope of responsibilities, objectives, training, and competency requirements. Review progress regularly in line with Company policy, to ensure staff are regulatory registered where appropriate for their role. Manage the UK Ireland MEA Non-Financial Risk budget in consultation with the UKIMEA Chief Risk Officer (SMF4). Oversee the development, implementation, review and revisions of group and regional Non-Financial Risk management policies, procedures and systems in conjunction with the UKIMEA Chief Risk Officer (SMF4), relevant business-aligned and legal entity teams and, where relevant, the MLROs, to ensure that they meet local regulatory requirements and expectations in UK, Ireland and the Middle East. Work with the UKIMEA Chief Risk Officer (SMF4), local Risk teams and relevant senior management to ensure that UK, Ireland and Middle East regulators are kept informed on a timely basis of issues, of changes in strategy and other appropriate matters. Support corporate and functional operating model changes in AML, Conduct and Privacy frameworks to ensure higher quality outcomes in these areas to cover local requirements in the region. Ensure that the highest level of the Code of Conduct is displayed in your own and staff behaviour. Adhere to the delegation and oversight (management information and escalation) framework in the performance of daily tasks. This includes taking proactive measures to ensure there is adequate production of management information that is fit for purpose, and issues are raised as appropriate, in particular to the UKIMEA Chief Risk Officer (SMF4). Establish and monitor an effective delegation framework to ensure that tasks are performed by staff members with appropriate training and authority level (based on knowledge, skills and competence). Senior Managers & Certification Regime The role includes management of the Senior Management Regime Office (SMRO), including arrangements in place to support adherence to the Senior Manager and Certification Regime (SMCR). Ensure all Prescribed Responsibilities and delegated responsibilities are discharged. Committee Memberships include: Chair of the UK Compliance & Conduct Committee Member of the UK Country Committee Member of the UK Technology & Operational Risk Committee Member of the UK Change Management Committee Member of the Compliance Policy Oversight Committee Member of the Conduct Standards Working Group Attendee at the Global Business Conduct Compliance Committee Principal Compliance Representative for the State Street International Holdings Board Qualifications and Skills include: Minimum of 20 years of related experience in Non-Financial Risk Management (Compliance, Operational Risk, etc.) within financial services, including executive management roles. Minimum of 10 years as a UK Risk Leader in Financial Services; GSIB experience preferred. Demonstrated experience with global regulatory requirements and direct engagement with regulators, including remediation activities. Demonstrated global experience with compliance risk management skills in financial services. Proven ability to evaluate and interpret laws, regulations, and regulatory guidance and to develop strategies to mitigate non-financial risks for a multi-jurisdictional, global financial services company. Highly organized with extensive analytical, problem-solving and negotiation skills. Exceptional interpersonal and communication skills (executive presence, gravitas, and influencing skills) at both executive and board levels. Ability to manage multiple simultaneous tasks in a high pressure, deadline-driven environment Ability to collaborate with individuals across business units/lines. Ability to take ownership, initiative to negotiate, influence, build consensus and successfully navigate within a demanding and international environment of a leading global financial institution. A minimum of Bachelor's degree in Law, Finance, or Business Administration, or in a related field, or equivalent experience. Post-graduate education, with a Master's, Law, or Ph.D., degree is a plus. Are you the right candidate? Yes! We truly believe in the power that comes from the diverse backgrounds and experiences our employees bring with them. Although each vacancy details what we are looking for, we don't necessarily need you to fulfil all of them when applying. If you like change and innovation, seek to see the bigger picture, make data driven decisions and are a good team player, you could be a great fit. About State Street What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we're making our mark on the financial services industry. For more than two centuries, we've been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients. Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You'll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential. Discover more at StateStreet.com/careers About State Street Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success. We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you'll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future. As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law. Discover more information on jobs at StateStreet.com/careers Read our CEO Statement ]]>

Digital Communications Officer (21 hours per week). Digital Communications Officer.

The ideal communication officer has more than 3 years experience in cross-audience communication. As a communication officer, you will boost Ramzunā Languages’ visibility and credibility. They will manage internal and external communications, plan, create, and post content on social media and our

The Royal Academy of Arts is currently looking to appoint a Communications Officer (CRM, Loyalty & Marketing) to join our Content, Communications & Campaigns department on a fixed term contract basis for 3 months. Communication officer, royal academy of arts. The Communications Officer will play a c

Become a Local Delivery Driver with Evri: Join One of the UK’s Biggest Courier Networks.Download the Evri Courier Community App on the App Store or Google Play for a quicker, easier application process or click the apply now button to start your application.Looking for a fresh start

Become a Local Delivery Driver with Evri: Join One of the UK’s Biggest Courier Networks.Download the Evri Courier Community App on the App Store or Google Play for a quicker, easier application process or click the apply now button to start your application.Looking for a fresh start

Salary:Competitive Salary + Bonus + Excellent BenefitsWarehouse Operative - Full time - Nighshift Milton Keynes Ideal BathroomsSo, who are we? We are Ideal Bathrooms - part of the Wolseley Group a leading specialist trade merchant across the UK and Ireland.We pride ourselves in putting our people

Become a Local Delivery Driver with Evri: Join One of the UK’s Biggest Courier Networks Download the Evri Courier Community App on the App Store or Google Play for a quicker, easier application process or click the apply now button to start your application.Looking for a fresh start or a flex

Here at Young Crisis Hub, we support young people with complex mental health needs, trauma histories, and neurodevelopmental conditions who require high levels of structure, safety and specialist support.We are looking for highly competent Support Workers with experience working in secure or high-ri

Become a Local Delivery Driver with Evri: Join One of the UK’s Biggest Courier Networks Download the Evri Courier Community App on the App Store or Google Play for a quicker, easier application process or click the apply now button to start your application.Looking for a fresh start or a flex

A strong team player with good communication skills.

Become a Local Delivery Driver with Evri: Join One of the UK’s Biggest Courier Networks Download the Evri Courier Community App on the App Store or Google Play for a quicker, easier application process or click the apply now button to start your application.Looking for a fresh start or a flex

Compassionate communication skills for working effectively with clients, families, and multidisciplinary teams.

Become a Local Delivery Driver with Evri: Join One of the UK’s Biggest Courier Networks Download the Evri Courier Community App on the App Store or Google Play for a quicker, easier application process or click the apply now button to start your application.Looking for a fresh start or a flex

A strong team player with good communication skills.

Hotel security officer experience.

Chief Information Security Officer. Excellent stakeholder management, including board-level communication.

Information Security Officer / ISO27001 / NIST / GRC. Information Security Officer / ISO27001 / NIST / GRC. We’re hiring an Information Security Officer to join a purpose-led UK organisation, helping protect critical systems, data and customers at scale.

About You: Essential Requirements: Driver Full UK Manual D1 on Driving license – non-negotiable Possess strong verbal and written communication skills.

Vacancy Supporting a Year 4 Learner (Working Alongside QTS Teacher).You will be working closely with a qualified teacher to support a.Year 4 child working significantly below Age-Related Expectations (ARE).Skills, Experience, Qualifications, If you have the right match for this opportunity, then mak

Are you ready to make a meaningful difference in the lives of young individuals and deliver positive person centred outcomes for people with complex support needs who rely on our services.You will need to be enthusiastic, have great people skills, and a positive and proactive approach to your role,

Security Officer - St Mary's Hospital - Isle of Wight - Nights, 4 on 4 off - £13. Per Hour - Isle of Wight, PO30 5TGSecurity Officer - St Mary's Hospital - Isle of Wight - Nights, 4 on 4 off - £13. Per HourDo you have an SIA license?Do you have good customer service skills?If this sounds like yo

Experience, Qualifications, Technical RequirementsGood written and verbal communication skillsExperience of working within a warehouse environmentSelf-motivated and able to work autonomouslyLiteracy and Numeracy skillsQualified in driving various MHEExperience in the use of basic Microsoft packages

Security and Parking Officer - Bedford Hospital - Bedfordshire, MK42 9DJSecurity and Parking Officer - Bedford Hospital - Part time - Weekends Only - 24 Hours per week - Days and Nights - £15,238. Annum Do you have an SIA license? Do you enjoy working outside? Are you a security focused person?

Role: Production and Warehouse Operative.Applying for this role is straight forward Scroll down and click on Apply to be considered for this position.Are you ready to step into an exciting opportunity where your efforts will be valued and appreciated? We are searching for a dedicated and enthusiasti

Security Officer - St Mary's Hospital - Isle of Wight - Zero Hour contract - £13. Per Hour - Isle of Wight, PO30 5TGSecurity Officer - St Mary's Hospital - Isle of Wight - Zero Hour contract - £13. Per HourDo you have an SIA license?Do you have good customer service skills?If this sounds like yo

Warehouse Inspection Operative Are you detail-oriented with a keen eye for quality? Our client, a reputable company in Abingdon, is looking for a Warehouse Inspection Operative to join their team.This is a fantastic opportunity to be part of a dynamic environment where your skills contribute directl

Part-time Specialist Teaching Assistant / Communication Support Worker - OX2 7EENumber of Positions: 1Contract Type: PermanentSalary: 26824 - 34434Working Hours: 30Location: OxfordshireBusiness Unit: Children's ServicesTogether, we’re shaping children’s education for the future. Teaching As

Warehouse Operative Level 2 Apprentice - Didcot, Oxfordshire, OX11 7AWContract: PermanentSalary: Offering a starting salary of £22,500 per annumReady to kick-start your Warehousing career?Join Thames Water as a Supply Chain Warehouse Operative Apprentice and gain hands-on experience in a fast-paced

Part-time Specialist Teaching Assistant / Communication Support Worker - OX3 0AYNumber of Positions: 1Contract Type: PermanentSalary: 26824 - 34434Working Hours: 30Location: OxfordshireBusiness Unit: Children's ServicesTogether, we’re shaping children’s education for the future. Teaching As

Warehouse Operative - Slough, Berkshire, SL1 4QAContract: PermanentSalary: Offering up to £32,000 per annum, depending on skills and experienceWe are looking for an Inventory Operator to join Thames Water permanently.As a Warehouse Operative, you will be part of the Inventory Operations and Supply