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  • Operations team member
    Operations team member
    14 days ago
    £13–£13.45 hourly
    Full-time
    Trafford Park, Stretford

    🚨 WE’RE HIRING! Operations Team Member – E-commerce Fulfilment 📍 Location: Trafford Park, Manchester 🏢 Company: Ecommerce Fulfilment Centre Ltd (EFCL) 💷 Pay: £13.45 per hour – Real Living Wage 🕒 Hours: 37.5 hours per week, Monday to Friday 📋 Job Type: Full-Time, Permanent About Us Ecommerce Fulfilment Centre Ltd (EFCL) is a growing third-party logistics (3PL) company based in Trafford Park, Manchester. We provide e-commerce fulfilment, warehousing, inventory management and distribution services to online businesses across the UK. We are looking for a reliable, organised, enthusiastic and customer-focused Operations Team Member to join our expanding team. This is a varied role combining customer communication, warehouse administration, inventory management and hands-on fulfilment support. Key Responsibilities Customer Service & Communication • Act as the first point of contact for customers via email, telephone, WhatsApp and other communication channels., • Respond professionally and promptly to customer enquiries, order updates and operational requests., • Liaise with warehouse staff, management and courier partners to resolve customer queries., • Keep customers informed about deliveries, stock movements, dispatches and returns., • Escalate complex issues to the relevant department or management team. Warehouse Operations & Fulfilment • Support the picking, packing and dispatch teams whenever required., • Receive deliveries, check stock quantities and book goods into the warehouse management system., • Process customer returns, stock replenishment and inventory movements., • Coordinate shipments with Royal Mail, Evri, DPD and other courier services., • Use Mintsoft WMS and barcode scanning systems to manage orders and stock., • Carry out regular stock counts and help maintain accurate inventory records., • Monitor daily order processing and support the team in meeting courier collection deadlines., • Maintain a clean, safe and organised working environment. Requirements • Previous experience in warehouse operations, logistics, e-commerce fulfilment or customer service is preferred., • Experience using Mintsoft WMS is highly desirable., • Confident communicating with customers professionally by email and telephone., • Good computer skills, including Microsoft Office and warehouse management systems., • Strong organisational skills and excellent attention to detail., • Ability to multitask, prioritise workloads and work under pressure., • A proactive, problem-solving attitude., • Reliable, punctual, hardworking and a strong team player., • Willingness to assist with physical warehouse duties when required. What We Offer ✅ £13.45 per hour – Real Living Wage ✅ 37.5-hour working week ✅ Monday to Friday schedule ✅ Permanent, full-time employment ✅ Friendly and supportive working environment ✅ Full training and development opportunities ✅ Opportunity for career progression ✅ A varied role combining operations and customer service ✅ Opportunity to grow with an expanding logistics company 📩 APPLY NOW!

    Immediate start!
    Easy apply
  • Team Member
    Team Member
    19 days ago
    £10.85–£12.71 hourly
    Full-time
    Trafford Park, Stretford

    We are looking for full time and part time team members with excellent communication skills, and a positive can do attitude to work in our New Opening Selfridges store. You will need to be able to deliver the below at all times. • 5* Star customer service, • Work Full time or Part time (minimum 2 days inc weekends), • Deliver an extra ordinary and memorable customer experience, • Meet sales targets, • Stand for entire shifts - 8 hours, • Cleaning and washing up. -Creating/decorating product/strawberries • Be organised and able to work alone in a professional and responsible manner, • Wear correct uniform at all times and keep it clean, • Be Positive and solution orientated, • Good personal attitude with common manners and respect -A love for hospitality and desserts. -Be a team player. We are based at the amazing Selfridges department store inside the Trafford Centre. Your role will involve dipping and hand decorating chocolate covered strawberries, serving customers, putting away stock and maintaining high store standards. We are a small young and fun team to work with. We are looking for hard working individuals, who take pride in their work and personal appearance to join us for an immediate start. The role is a full or part time working any 5 days across the 7 week days. Experience in hospitality and or cake/pastry decorating preferred but not essential. If you feel you have what it takes please get in touch. Job Type: Full-time Benefits: • Store discount Ability to commute/relocate: • Manchester M17 8DA: reliably commute or plan to relocate before starting work (required) Experience: • Food preparation: 1 year (required), • customer Service: 1 year (preferred) Language: • English (required) Work authorisation: • United Kingdom (required) Work Location: In person

    Immediate start!
    No experience
    Easy apply
  • Operations team Member
    Operations team Member
    24 days ago
    £13–£13.45 hourly
    Full-time
    Trafford Park, Stretford

    🚨 WE’RE HIRING! Operations Team Member – E-commerce Fulfilment 📍 Location: Trafford Park, Manchester🏢 Company: Ecommerce Fulfilment Centre Ltd (EFCL)💷 Pay: £13.45 per hour – Real Living Wage🕒 Hours: 37.5 hours per week, Monday to Friday📋 Job Type: Full-Time, Permanent About Us Ecommerce Fulfilment Centre Ltd (EFCL) is a growing third-party logistics (3PL) company based in Trafford Park, Manchester. We provide e-commerce fulfilment, warehousing, inventory management and distribution services to online businesses across the UK.We are looking for a reliable, organised, enthusiastic and customer-focused Operations Team Member to join our expanding team.This is a varied role combining customer communication, warehouse administration, inventory management and hands-on fulfilment support. Key Responsibilities Customer Service & Communication • Act as the first point of contact for customers via email, telephone, WhatsApp and other communication channels., • Respond professionally and promptly to customer enquiries, order updates and operational requests., • Liaise with warehouse staff, management and courier partners to resolve customer queries., • Keep customers informed about deliveries, stock movements, dispatches and returns., • Escalate complex issues to the relevant department or management team. Warehouse Operations & Fulfilment • Support the picking, packing and dispatch teams whenever required., • Receive deliveries, check stock quantities and book goods into the warehouse management system., • Process customer returns, stock replenishment and inventory movements., • Coordinate shipments with Royal Mail, Evri, DPD and other courier services., • Use Mintsoft WMS and barcode scanning systems to manage orders and stock., • Carry out regular stock counts and help maintain accurate inventory records., • Monitor daily order processing and support the team in meeting courier collection deadlines., • Maintain a clean, safe and organised working environment. Requirements • Previous experience in warehouse operations, logistics, e-commerce fulfilment or customer service is preferred., • Experience using Mintsoft WMS is highly desirable., • Confident communicating with customers professionally by email and telephone., • Good computer skills, including Microsoft Office and warehouse management systems., • Strong organisational skills and excellent attention to detail., • Ability to multitask, prioritise workloads and work under pressure., • A proactive, problem-solving attitude., • Reliable, punctual, hardworking and a strong team player., • Willingness to assist with physical warehouse duties when required. What We Offer ✅ £13.45 per hour – Real Living Wage✅ 37.5-hour working week✅ Monday to Friday schedule✅ Permanent, full-time employment✅ Friendly and supportive working environment✅ Full training and development opportunities✅ Opportunity for career progression✅ A varied role combining operations and customer service✅ Opportunity to grow with an expanding logistics company 📩 APPLY NOW!

    Immediate start!
    No experience
    Easy apply
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