Are you a business? Hire community support officers candidates in Leicester
Company Overview Offer4uni LTD (trading as O4U Education) is a dynamic international education consultancy founded in 2012, headquartered at 31 Peacock Lane, Leicester, LE1 5PY, England. We specialise in providing free, high-quality support to overseas students applying to universities in the UK, Canada, the US, and Australia, partnering with over 50 institutions. Our mission is to make studying abroad easier for students through personalised guidance, visa assistance, and accommodation support. Key Responsibilities 1. Operational Oversight: Coordinate and manage the full lifecycle of international student applications, ensuring all processes—from initial inquiry to final enrolment—are executed efficiently, accurately, and in compliance with institutional and regulatory requirements. 2. Student Advisory Services: Deliver high-level academic counselling to prospective students, providing tailored advice on programme selection, admissions strategies, and progression routes, based on a deep understanding of international education systems and university entry standards. 3. Compliance & Visa Guidance: Provide expert support on student visa applications, ensuring full adherence to UKVI and other relevant immigration policies. Stay abreast of policy changes and maintain compliance across all student interactions and documentation. 4. Stakeholder Communication: Serve as the key liaison between students, parents, universities, and internal departments. Maintain strong professional relationships with partner institutions to support smooth admissions workflows and timely resolution of queries. 5. Data Accuracy & Reporting: Maintain accurate student records within internal systems (e.g., CRM) and generate regular reports on application progress, conversion rates, and compliance metrics. Use data insights to inform process improvements and meet performance targets. We Offer Competitive salary of £37,000–£41,000, depending on experience Full-time, permanent role with clear paths for career growth Multicultural and supportive work environment Comprehensive training and ongoing professional development Opportunity to make a real difference in students’ international education journeys
Duties and Responsibilities: · Identify and resolve Post Office balancing queries. · Influencing and support the Post Office team to provide customer service standards expected in the Post Office. · To assist customer with any queries. · Demonstrate a good level of communication to external and internal customers. · Drive understanding and knowledge of the current promotions and Post Office services with the Post Office team. · Ensure team adherence to all legal compliance and mandatory Post Office procedures as laid out in current guidelines. · Assist the Post Office Area Manager in the development of processes and controls to support Post Office operations. · Actively demonstrates the determination and the ability to deliver to success. · Motivates and inspire others to achieve and ensure that the Post Office team complete all mandatory training. ** Skill/experience/qualifications:** · Strong leadership and managerial skills. · Excellent communication and interpersonal abilities. · Proficiency in Microsoft Excel and other relevant software. · Ability to multitask and prioritize tasks effectively. · Attention to detail and accuracy in record-keeping. · Knowledge of postal regulations and procedures is a plus. · Bachelor &/Master’s degree or a related study and experience.