Investigating complaints and concerns and composing formal responses ... To champion patient safety, experience and collaborate with leads and managers to improve quality ...
Monitoring social media and web reviews to identify potential complaints and manage them in accordance with policies and procedures. * Utilising insights from complaints, concerns, and patient ...
... complaints. * Take part in the assessment process of potential new admissions to the home ... Manage and provide supervision for designated support workers and night waking support worker ...
Monitor social media and web reviews for potential complaints and manage them according to policy. * Promote patient safety and collaborate with managers to improve care quality and customer service
... complaints, utilising their feedback to improve customer service and satisfaction Liaising with other department Supervisors to monitor orders for delivery Managing a team of customer focused ...
... complaints, accidents mishaps and Daily Census to the Manager. Carrying out all procedures laid down according to Company Policy. • To deputies' for the deputy in their absence where required. • ...
Our expanding Insurance client has created a new role of Group Complaints Manager to join their Central Assurance Department. Key Responsibilities of the Group Complaints Manager role include:. To be successful as Group Complaints Manager you will demonstrate::. This will suit an experienced Comp...
A specialist Bank are looking for a Root Cause Senior Manager to lead the First Line Root Cause Analysis. You will lead the First Line Root Cause Analysis initially focusing on Complaints with the aim to develop the role and extend coverage to QA, Control Testing and Outcomes Based Testing. ...
Housing Options Manager Location: Hybrid Contract Length: 3 Months' Managing homelessness and housing register. Managing teams of Officers and Team Leaders/Seniors Managing reviews (part 6 and part 7) and complaints. ...
They transform clients’ core business and operations, helping them prepare for growth, adapt to budgetary constraints, embrace the digital agenda and maximize operational efficiency. ...
Brokerage Team Leader - Temporary – Hybrid – Around £20 per hour. We are currently supporting an organisation in the West Midlands in the recruitment of a Brokerage Team Leader on a temporary basis. This team works to source for care on behalf of social work teams. You will manage a team of Broke...
Investigator” in the subject line to apply. To support the company’s rapid growth, we seek several Online Investigators to spearhead investigations that aim to dismantle criminal operations worldwide. More specifically, Online Investigators will be tasked with the following:. Collaborate effectiv...
Finitas are delighted to be partnered with a growing life insurer in their search for an additional Complaints Handler to join their team. Complaint Handler | Life Insurer | Kent/Hybrid | £25 - 28,000 (doe). You will be resolving complaints in line with the FCA Dispute Resolution regulations to e...
An opportunity within leading global connectivity solutions provider to join as a Team Leader for their Customer Service and Demand Planning function within their Aerospace & Defence Business unit. The Customer Service and Demand Planning Team Leader will be responsible for:. Efficiently resolve ...
Job Title: Motor Claims Handler (6 Month Contract). Experience as a Complaint Handler or in Quality Assurance. ...
You will deal with all product complaints and ensure that they are dealt with in a timely manner acting as a first point of contact for all telephone and email complaints. The successful Customer Complaints Specialist will be nurturing relationships internally as well as externally within hospita...
I am looking for a Team Leader Asset Manager UK (Wind) to join a leading third-party provider of services to the renewable energy sector. Manage a team of asset managers and field engineers/inspection engineers in the UK - Ensuring the team delivers as per the internal guidelines and processes. Y...
Remote working opportunity for desktop Casualty Claims Handlers. ...
Operations Manager & Team Lead Tutor/Trainer. Are you passionate about empowering apprentices and driving success? This national training provider is looking for a dynamic Operations Manager Level 5 & Team Lead Level 3 Tutor/Trainer to inspire and guide their learners to achieve their best!. You ...
Our client, a well-established and rapidly expanding firm is actively seeking an experienced, vibrant and tenacious Claims handler to complement their growing team. Proactively manage claims from cradle to grave. Controlling the lifecycle of the files to drive diary management and support the pro...
I am currently recruiting for an academic Student Complaints and Appeals Officer to join my client based in SW England. ...
Senior CHECK Team Leader – Fully Remote. Exceptional leadership and teamwork skills. Are you a CHECK Accredited Penetration Tester eager to make a global impact? Join an elite team at the forefront of Forensic and Offensive Cyber-Security. If you're passionate about cybersecurity and want to be p...
To assist the Team Leaders in ensuring the timely and accurate delivery of complaint resolution in accordance with mutually agreed service level agreements (SLA) and other agreed deadlines and to ensure that regulatory and audit requirements are met. To provide an excellent and efficient service ...