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Develop and maintain procedures for responding quickly and effectively to complaints and enquiries from members and customers. * Maintain effective relationships with key stakeholders, clients ...

Ensure that all complaints raised by, or on behalf of a client, are resolved in accordance with company complaints procedure * Manage control of stock ensuring that correct stock products and levels ...

Handles and resolve customer complaints * Obtains and evaluate all relevant information to handle inquiries and complaints * Instructs Group's Suppliers for any specific client's requirements (i.e ...

They are looking to transform complaints resolution processes for regulated industries. Founded out of Cambridge university, they have a vision of building the online legal system for customer ...

Address guest complaints or concerns, escalating issues if necessary, and ensuring prompt resolutions. Assist with managing internal social communication tools and platforms, ensuring they are up to ...

This includes taking ownership of complaints and resolving with an appropriate solution. * Be a point of contact for all sales administrative duties and enquiries for orders. Process all UK orders in ...

Investigating and responding to complaints, up to Stage 1, and collaborating with Regional Manager in Stage 2 complaints responses * Undertake required risk assessments, health and safety checks and ...

Undertaking a preliminary review of complaints and potential claims. Reporting matters to the firm's senior management team, management board, and insurers with the Senior Risk Lawyer. Updating the ...

Investigates complaints and take necessary action to resolve conflicts. * Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to ...

Main duties are managing a busy inner London patch of mixed tenure customers, managing complaints and delivering a customer biased service. You will have demonstrable experience of managing cases of ...

Supporting with complaints and concerns, including drafting letter and supporting with investigations. Desired Skills and Expertise: * A proactive, hardworking and motivated individual. Ideally with ...

Monitor complaints resolution within the branch and take ownership of escalated complaints * Manage the administration of all business systems and processes, company policies, procedures and relevant ...

The candidate will undertake a mixed caseload of complaints and civil claims against the police and other public authorities, judicial reviews, inquests and injustices. The department has been ...

The Case Officer will manage investigations based on complaints made against individuals. Obtaining witness statements, drafting allegations and the preparation of case work/ bundles for tribunal ...

Support resident complaints, working alongside the complaints team to ensure swift and fair resolution. * Conduct investigations and document outcomes transparently, including in anti-social ...

Refer any complaint received to the Compliance Officer in order that the complaint may be dealt with in accordance with the Company Complaints Procedure and FSA guidelines. * Ensure that all claim ...

Dealing with relevant queries and complaints raised by clients, members of the public and production suppliers or contractors within the agreed timeframes. When necessary, escalating complaints to ...

Answer incoming calls, addressing customer enquiries, issues, and complaints. * Prepare consumer quotes and small order quotes, as well as copy simple quotes for existing projects. * Follow up on ...

... complaints resolution within the branch and take ownership of escalated complaints • Manage the administration of all business systems and processes, company policies, procedures and relevant ...

Regular audits of service standards, as well as handling feedback and managing any compliments or complaints, are integral to maintaining excellence across all locations. This is a dynamic role for a ...

Ensure all properties are maintained to a high standard investigate persistent disrepair complaints and/or to take property inventories for those properties accessing the incentive and or bond scheme

Develop and maintain procedures for responding quickly and effectively to complaints and enquiries from members and customers. Maintain effective relationships with key stakeholders, clients ...

Report any incidents, problems, or complaints to the appropriate manager in a timely manner. * Dealing with guests/residents' concerns or complaints, to include a follow up in person or in writing ...