Ensure all properties are maintained to a high standard investigate persistent disrepair complaints and/or to take property inventories for those properties accessing the incentive and or bond scheme
Develop and maintain procedures for responding quickly and effectively to complaints and enquiries from members and customers. Maintain effective relationships with key stakeholders, clients ...
Report any incidents, problems, or complaints to the appropriate manager in a timely manner. * Dealing with guests/residents' concerns or complaints, to include a follow up in person or in writing ...
Oversee site audits, compliance documentation, and customer visits, managing KPIs, complaints, reviews, and ensuring timely audit closeouts. * Collaborate with the Site Technical Manager to meet ...
Ensure that all complaints raised by, or on behalf of a client, are resolved in accordance with company complaints procedure * Manage control of stock ensuring that correct stock products and levels ...
This role could include working on quality systems (such as batch release, product complaints, artwork approval, change control, deviations, vendor management, document management) and also ...
Working as part of a team with other Advice Services Managers, you will also be responsible for all aspects of risk relating to advice delivery, complaints handling, safeguarding and GDPR. It is ...
Handle complaints with Senior Manager * Make best use of the devices provided by the company to accomplish sales goals SKILLS * IT skills (excel/word) * Solid comunication and interpersonal skills
Drive improvement across file audit completion and pass rates, complaints outcomes, AR oversight, regulatory breaches. Ensure root cause and trend analysis is performed. * Build effective ...
Offer legal consultations to department heads, advising on disputes, legal complaints, and conflicts between employees and the organisation. * Recommend appropriate actions in disputes, such as ...
Handle tenant inquiries and complaints promptly and professionally, ensuring a high level of customer satisfaction.Oversee the preparation and processing of rental agreements, renewals, and ...
Handle customer complaints and repair cost reimbursement requests efficiently. Oversee health and safety processes in the United Kingdom, ensuring compliance and promoting a safe working environment
Complaints handling in the first instance * Maintaining each property record so that all information and updates are available to other members of the team and the front office where appropriate
Handle client complaints and resolve issues efficiently and professionally. * Participate in business development, marketing, and networking activities to grow the practice. * Ensure confidentiality ...
You will also handle any requests, complaints and general queries from the client and update relevant systems with key information. In addition, you will also support the team with commercial ...
Solving pharmacy service-related patient queries and complaints * Ensuring adherence to SOPs to medication handling, storage, dispensing and documentation Qualification/Experience for Role: * Master ...
Responding to complaints, investigating where necessary * Holding meetings with key stakeholders such as residents, RMC/RTM, clients, contractors. * Oversight of budget, cost control, including ...
Prioritise guest satisfaction by managing guest feedback, resolving complaints, and ensuring that service levels consistently exceed expectations. * Financial & Budget Management: Oversee and control ...
Handling employee complaints, managing grievance procedures, and facilitating mediation with other stakeholders, preparing cases for Employment Tribunals if required * Investigating and resolving ...
Respond to occupier feedback, ensuring that any complaints are resolved quickly and appropriately. Assist the Senior Property Manager in financial management of the contract, including apportionment ...
Must have basic knowledge of the FCA Handbook Administrative Compliance tasks Compliance Generalist Handling complaints Support the team with Compliance Monitoring Reviews Assist with Regulatory ...
Key Requirements: * a calm, confident, and enthusiastic demeanour when interacting with the team, internal stakeholders, and customers. * problem-solving abilities and resolve complaints with a ...
Handle client complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. * Keep records of customer interactions, process client accounts and ...
... complaints Relationship management Build effective relationships with external and internal customers of the FSSC Promote a culture of service excellence Ensure service agreements are upheld by the ...