Complaints jobs in CarshaltonCreate job alerts

We are currently partnering with a University based in London, who are recruiting for a Student Casework, Complaints & Appeals Specialist to join their accomplished team on a temporary basis. Prior experience working in a university appeals, complaints, or academic regulations environment.

We are currently partnering with a University based in London, who are recruiting for a Student Casework, Complaints & Appeals Specialist to join their accomplished team on a temporary basis. Prior experience working in a university appeals, complaints, or academic regulations environment.

Managing of Conduct and Complaints team.

The Complaints and compliance team are looking for an enthusiastic Senior complaints and compliance lead who has experience of managing complex complaints and an understanding of safer recruitment in the charity youth sector. This is a fantastic opportunity to join a fun loving, positive and supp...

Customer Liaison Manager – Complaints. Owning the complaints process from start to finish. Customer Liaison Manager (Complaints).

We are currently partnering with a University based in London, who are recruiting for a Student Casework, Complaints & Appeals Specialist to join their accomplished team on a temporary basis. Prior experience working in a university appeals, complaints, or academic regulations environment.

The Complaints Handler will play a critical role in managing and resolving a portfolio of customer complaints, whilst effectively conducting root cause analysis and reporting to provide actionable insights to the business teams. This role focuses on complaints related to motor and property insura...

Senior complaints and compliance lead - LondonVacancy Type: Permanent/Full TimeLocation: London with hybrid / and supporting flexible workingClosing Date: 2025-06-01 23:45:00The Complaints and compliance team are looking for an enthusiastic Senior complaints and compliance lead who has experience...

Respond to Client Escalation and High Priority Complaints in a sensitive and timely manner. Review and assess complaints referred from Financial Ombudsman Service or any other Alternative Dispute Resolution. Your role is to resolve customer complaints at the first point of contact received from t...

We are looking for two experienced Complaints Investigator who will be responsible for drafting responses to stage 1 and 2 complaints You will have a sound understanding of the regulatory timescales and deadlines associated with complaint resolution, and will be required to take case ownership an...

Customer Liaison Manager – Complaints New Build Housing. Customer Liaison Manager – Complaints. Owning the complaints process from start to finish.

Our fast growing FinTech client is seeking a data driven, Complaints Manager to lead and motivate a dedicated team of Complaints Advisors. Oversight of the end-to-end complaints process, ensuring timely and effective resolution of customer complaints. Drive initiatives to streamline complaints ma...

We are currently partnering with a University based in London, who are recruiting for a Student Casework, Complaints & Appeals Specialist to join their accomplished team on a temporary basis. Prior experience working in a university appeals, complaints, or academic regulations environment.

The Complaints and compliance team are looking for an enthusiastic Senior complaints and compliance lead who has experience of managing complex complaints and an understanding of safer recruitment in the charity youth sector. This is a fantastic opportunity to join a fun loving, positive and supp...

The Complaints Handler will play a critical role in managing and resolving a portfolio of customer complaints, whilst effectively conducting root cause analysis and reporting to provide actionable insights to the business teams. Regulatory Compliance: Work closely with the claims team to ensure t...

Large Housing Association requires a Complaints Investigator to analyse and resolve complaints in a fair and impartial manner. You will demonstrate a personal commitment and responsibility for providing a highly resolution-based service, aiming to resolve complaints at the first stage. You will a...

The Complaints Handler will play a critical role in managing and resolving a portfolio of customer complaints, whilst effectively conducting root cause analysis and reporting to provide actionable insights to the business teams. Thorough Investigation: Conduct thorough investigations into complai...

Customer Complaints Assistant Temporary - ongoing with potential to go permanent Do you see yourself as a problem solver? Are you someone who likes to get to the bottom of an issue? Can you make decisions based on facts and findings?Our client is expanding their internal customer relations depart...

Respond to Client Escalation and High Priority Complaints in a sensitive and timely manner. Review and assess complaints referred from Financial Ombudsman Service or any other Alternative Dispute Resolution. Complaints experience in Insurance.

A leading Housing Association is looking for a Complaints Dispute Resolution Lead on a temporary basis for about 4 months. Demonstrate a personal commitment and responsibility for the business to provide a highly resolution-based service, aiming to advise and assist the business in resolving any ...

Our fast growing FinTech client is seeking a data driven, Complaints Manager to lead and motivate a dedicated team of Complaints Advisors. Oversight of the end-to-end complaints process, ensuring timely and effective resolution of customer complaints. This rocket ship of an organisation is seekin...

Communicating with the client's business partners over the phone, following through on and investigating complaints raised by previous and existing customers.

Managing of Conduct and Complaints team.

To support the effective resolution of customer complaints by coordinating communication, tracking progress, and ensuring timely responses in line with organisational policies and service standards. Implement and maintain a 'Live' Action Tracker system to provide real-time visibility and accuracy...

Respond to Client Escalation and High Priority Complaints in a sensitive and timely manner. Complaints experience in Insurance. Acknowledge and resolve complaints systematically and fairly and within set time limits as defined by Financial Conduct Authority both via telephone and letter.

Managing of Conduct and Complaints team.

To provide an excellent and efficient service to our customers' policyholders, responding to written and verbal complaints received from policyholders and IFA's. To respond to complaints received from policyholders and IFA's received via multchannels. Process complaints on policies in priority or...

Our fast growing FinTech client is seeking a data driven, Complaints Manager to lead and motivate a dedicated team of Complaints Advisors. Oversight of the end-to-end complaints process, ensuring timely and effective resolution of customer complaints. This rocket ship of an organisation is seekin...

Customer Liaison Manager (Complaints). Customer Liaison Manager – Complaints New Build Housing. Customer Liaison Manager – Complaints.

We are currently partnering with a University based in London, who are recruiting for a Student Casework, Complaints & Appeals Specialist to join their accomplished team on a temporary basis. Prior experience working in a university appeals, complaints, or academic regulations environment.

The Complaints Handler will play a critical role in managing and resolving a portfolio of customer complaints, whilst effectively conducting root cause analysis and reporting to provide actionable insights to the business teams. Complaint Management: Handle customer complaints regarding motor and...

Strong knowledge of FCA complaints regulations and ability to handle complex cases. A well-established wealth and financial planning firm is expanding its Advice Complaints function and seeking an SME and a Lead Manager to help shape and develop this area. Key responsibilities include: - Managing...

The Complaints Handler will play a critical role in managing and resolving a portfolio of customer complaints, whilst effectively conducting root cause analysis and reporting to provide actionable insights to the business teams. Regulatory Compliance: Work closely with the claims team to ensure t...

Job Description Our fast growing FinTech client is seeking a data driven, Complaints Manager to lead and motivate a dedicated team of Complaints Advisors. Duties include: - Oversight of the end-to-end complaints process, ensuring timely and effective resolution of customer complaints. Managing, t...

What you’ll be doing: Owning the complaints process from start to finish Liaising closely with. Customer Liaison Manager (Complaints). Customer Liaison Manager – Complaints New Build Housing Competitive day rate Nottingham (with travel across Nottingham, Derby, Chesterfield (Off M1) 3–6 Month

We are currently partnering with a University based in London, who are recruiting for a Student Casework, Complaints & Appeals Specialist to join their accomplished team on a temporary basis. Duties will include (but are not limited to): - Assisting the Student Appeals team during a period of sta...

Responsibilities: Ownership of Conduct Risk and Consumer Duty frameworks Managing of Conduct and Complaints team Adherence to Lloyd's and FCA regulatory requirements Fostering a positive conduct environment.

Avenues is a community where people smile, laugh, grow and achieve great things.We know that well-supported people support people well to do their very best for the people we support and achieve our vision.Are you are looking for your next social care role, or a change in career and a feel-good r...

We are currently partnering with a University based in London, who are recruiting for a Student Casework, Complaints & Appeals Specialist to join their accomplished team on a temporary basis. Experience required: Prior experience working in a university appeals, complaints, or academic regulation...

Saturday 9am–5pm | Sunday 10am–2pm occasional weekday cover.A first-of-its-kind space where Brazilian Jiu Jitsu, recovery, and productivity come together under one beautifully curated roof.More discipline, more clarity, more health, more edge.This isn’t your typical front desk role.This is abo

Actively manage customer complaints Improve the overall customer relationship, making customers aware of the organisation’s complaints procedures Acknowledge and resolve complaints systematically and fairly and within set time limits as defined by Financial Conduct Authority both via telephone an...

Owen Reed is recruiting for a full time Receptionist to join our Facilities and Front of House team for a top law firm in London.You will provide a first welcome link between clients and the firm, offering an excellent first impression either in person or on the telephone.You will assist the wide...

Dispute Resolution body seeks Investigators for remote roles.These positions will run for between three and six months.You must be available on short notice to be considered.You will carry out desk-top review of evidence to establish key facts, apply relevant obligations and use sound judgement t...

Job Title: Customer Service Advisor (Full-time).Monday to Friday, 8:30am to 4:30pm.We are currently recruiting on behalf of our client for a.This is a full-time, permanent position offering a great work-life balance, a warm team environment, and the opportunity to make a real difference in client...

Company Description Location: Wirral (All areas available – Eastham, Bromborough, Spital, Port Sunlight, New Ferry, Rock Ferry, Bebington, Higher Bebington) Pay Rate: £12.Guaranteed Hour contract Shifts available: Range of shifts available- Walking and driving routes are available We're sorry, bu...

A global financial services firm are urgently seeking a capable and reliable receptionist to cover their front of house on a temporary basis while they recruit the role permanently.This role could become permanent for the right candidate.Meeting and greeting visitors in a professional manner and ...

Company Description Location: Llanelli Pay Rate: £12.Shifts available: Flexible hours that work for you What we offer We’re creating brighter days.Plenty of ups, downs, and curveballs.With a career as a Care Assistant at MiHomecare, every day will be different to the next.Each will offer you the ...

Corporate Receptionist, up to £35k plus benefits.Our client is looking for an outstanding Receptionist to join their small team based in stunning offices in central London.Managing the reception duties with grace, you will provide support for high profile meetings and events and ensure everything...