Complaints jobs in South CroydonCreate job alerts

Department: Warranty Location: Croydon – Hybrid Salary: £33,021.15 Bonus: £1,545 performance bonus Start Date: June/July The Role: In this role, you will be responsible for handling Warranty and Serviceplan claims for multiple automotive manufacturers via our online claims portal. You will be in direct communication with our client’s retailer network, supporting the warranty claims process from start to finish. Using your technical expertise, you will have the responsibility to approve or decline claims based on the information received and the terms of the warranty policy. You'll respond to inbound and outbound calls from retailers, customers, and internal teams to provide expert technical support and ensure smooth claim management. You will ensure a professional and proactive approach to assessing claims while adhering to company procedures and treating customers fairly. Your role will contribute to delivering outstanding customer experiences in line with our business partners' contractual agreements, while working collaboratively to achieve Allianz Partners’ Vision and Mission. Hours: 37.5 hours per week, covering shifts between 9 am and 5:30 pm, Monday to Friday. Responsibilities: • Ensure the warranty claim is valid and meets the terms and conditions of the Approved Used Warranty programme., • Use your exceptional customer service skills to manage claims proactively, ensuring timely and cost-effective customer service., • Monitor claims to ensure services are delivered on time and customers are kept fully informed., • Handle all incoming calls in a polite, efficient, and proactive manner., • Ensure retailers adhere to agreed claims procedures and self-authority claim limits., • Identify and initiate potential recoveries from third parties., • Apply product and technical knowledge effectively and maintain up-to-date knowledge of the automotive brands represented., • Share product or technical updates and issues with your colleagues., • Handle regulated complaints within FCA complaint guidelines., • Strong understanding of motor vehicle technology and technical qualifications equivalent to City and Guilds Motor Vehicle Technician., • Solid knowledge of motor vehicle warranty and sound technical knowledge., • Proficient in Microsoft Office and comfortable with online systems., • Excellent communication skills, both verbal and written (emails/correspondence)., • Confident interpersonal skills with the ability to engage effectively with retailers, clients, and customers., • Previous experience in a warranty department is an advantage., • Training: Comprehensive training and development opportunities, ensuring continuous learning., • Pension Scheme: We contribute towards your future through a company pension scheme., • Private Medical Cover: Available after 12 months of service., • Annual Leave: Competitive leave entitlement with additional days for long service., • Flu Vaccination & Eye Care Vouchers: Annual benefits to keep you healthy., • Discounts: Access to discounts on Allianz products and high street/online retailers., • Performance Bonus: A company-wide bonus scheme based on performance., • Roadside Assistance: Free after 6 months of probation., • Interest-Free Season Ticket Loan: Available after probation., • Corporate Social Responsibility: Paid volunteering days after 12 months of service., • Employee Assistance Programme (EAP): Available from day one, offering confidential 24/7 helpline and support for mental health, legal advice, and more.

As ourComplaints Handler, you will be at the forefront of investigating, managing, and resolving customer complaints with professionalism, accuracy, and empathy.

Alongside this, you’ll provide vital administrative, and case-handling support to ensure our team meets its targets, all while complying with the Financial Ombudsman Service guidelines and FCA’s DISP rules. Experience in complaints handling within financial serv.

As ourComplaints Handler, you will be at the forefront of investigating, managing, and resolving customer complaints with professionalism, accuracy, and empathy. Register and log complaints accurately, maintaining up-to-date records.

Department: Warranty Location: Croydon – Hybrid Salary: £33,021.15 Bonus: £1,545 performance bonus Start Date: June/July The Role: In this role, you will be responsible for handling Warranty and Serviceplan claims for multiple automotive manufacturers via our online claims portal. You will be in direct communication with our client’s retailer network, supporting the warranty claims process from start to finish. Using your technical expertise, you will have the responsibility to approve or decline claims based on the information received and the terms of the warranty policy. You'll respond to inbound and outbound calls from retailers, customers, and internal teams to provide expert technical support and ensure smooth claim management. You will ensure a professional and proactive approach to assessing claims while adhering to company procedures and treating customers fairly. Your role will contribute to delivering outstanding customer experiences in line with our business partners' contractual agreements, while working collaboratively to achieve Allianz Partners’ Vision and Mission. Hours: 37.5 hours per week, covering shifts between 9 am and 5:30 pm, Monday to Friday. Responsibilities: • Ensure the warranty claim is valid and meets the terms and conditions of the Approved Used Warranty programme., • Use your exceptional customer service skills to manage claims proactively, ensuring timely and cost-effective customer service., • Monitor claims to ensure services are delivered on time and customers are kept fully informed., • Handle all incoming calls in a polite, efficient, and proactive manner., • Ensure retailers adhere to agreed claims procedures and self-authority claim limits., • Identify and initiate potential recoveries from third parties., • Apply product and technical knowledge effectively and maintain up-to-date knowledge of the automotive brands represented., • Share product or technical updates and issues with your colleagues., • Handle regulated complaints within FCA complaint guidelines., • Strong understanding of motor vehicle technology and technical qualifications equivalent to City and Guilds Motor Vehicle Technician., • Solid knowledge of motor vehicle warranty and sound technical knowledge., • Proficient in Microsoft Office and comfortable with online systems., • Excellent communication skills, both verbal and written (emails/correspondence)., • Confident interpersonal skills with the ability to engage effectively with retailers, clients, and customers., • Previous experience in a warranty department is an advantage., • Training: Comprehensive training and development opportunities, ensuring continuous learning., • Pension Scheme: We contribute towards your future through a company pension scheme., • Private Medical Cover: Available after 12 months of service., • Annual Leave: Competitive leave entitlement with additional days for long service., • Flu Vaccination & Eye Care Vouchers: Annual benefits to keep you healthy., • Discounts: Access to discounts on Allianz products and high street/online retailers., • Performance Bonus: A company-wide bonus scheme based on performance., • Roadside Assistance: Free after 6 months of probation., • Interest-Free Season Ticket Loan: Available after probation., • Corporate Social Responsibility: Paid volunteering days after 12 months of service., • Employee Assistance Programme (EAP): Available from day one, offering confidential 24/7 helpline and support for mental health, legal advice, and more.

Resident Liaison Officer needed in Sutton, £24.82 to £33.72 depending on experience PAYE - Reference: OR11193 Job Details - To provide information and support for tenants and leaseholders whose home are affected by major works and to ensure that procedures for communicating and consulting with residents on capital projects demonstrate Best Value. The postholder will be responsible to the Project Manager on specific matters relating to their projects. The postholder will undertake the following specific duties: Offer information, advice and assistance to tenants and leaseholders whilst major works are being carried out to their homes. Liaise with and set the standard for contractors and their RLOs (and where appropriate consultants) engaging with residents. Take an active role in developing, agreeing and managing the residents consultation plan for individual projects. Agree with contractors the residents information packs, and format and content of updates to residents, including newsletters using a variety of media outlets. Coordinate the temporary or permanent re-housing of residents, where necessary. Advise Project Managers of the likely effects of capital works on residents. Provide information, and assistance to leaseholders concerning their obligations to contribute to the cost of major works thorough service charge payments. Liaise with contractors, external agencies and staff to secure satisfactory outcome where there are difficulties in gaining access to dwellings or where there are other disputes with residents. Ensure that insurance claims and other claims submitted by residents are processed efficiently. Initiate and manage legal action against individual tenants and/or leaseholders where necessary. Participate in the development of capital projects, as a project team member. Advise Project Managers of any issues which may affect the project. Arrange and attend meetings, presentations and exhibitions for residents. This will require working outside normal working hours and at evenings and at various locations throughout the borough. Design and carry out social surveys prior to the commencement of major projects. Establish and maintain a customer feedback/complaints procedure for each project. Ensure information on vulnerable residents or those posing a risk is communicated in line with policy. Ensure proactive approach to identify vulnerable residents within programmes, and where appropriate ensure adequate provision made for their needs long term. Devise and maintain systems for reporting defects arising during the work or afterwards. Review regularly the procedures for consulting and communicating with residents and suggest improvements. Assist in the implementation of the Best Value Action Plan for the HRA Capital Programme. Any other relevant and appropriate duties as may be required for the delivery of the capital investment programme This is a full time role on a temporary contract basis If you are interested in the role please apply on our website with your CV, alternatively you can email your CV toquoting the reference number. Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer. All our roles may be subject to pre-employment checks including references so please beprepared. Due to high volumes of CVs received we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage. You can also follow us at Twitter/Facebook/LinkedIn or via our website . TPBN1_UKTJ

To provide information and support for tenants and leaseholders whose home are affected by major works and to ensure that procedures for communicating and consulting with residents on capital projects demonstrate Best Value. 2. DESCRIPTION OF DUTIES: The postholder will be responsible to the Project Manager on specific matters relating to their projects. The postholder will undertake the following specific duties: Offer information, advice and assistance to tenants and leaseholders whilst major works are being carried out to their homes. Liaise with and set the standard for contractors and their RLO (and where appropriate consultants) engaging with residents. Take an active role in developing, agreeing and managing the residents consultation plan for individual projects. Agree with contractors the residents information packs, and format and content of updates to residents, including newsletters using a variety of media outlets. Coordinate the temporary or permanent re-housing of residents, where necessary. Advise Project Managers of the likely effects of capital works on residents. Provide information, and assistance to leaseholders concerning their obligations to contribute to the cost of major works thorough service charge payments. Liaise with contractors, external agencies and SHP staff to secure satisfactory outcome where there are difficulties in gaining access to dwellings or where there are other disputes with residents. Ensure that insurance claims and other claims submitted by residents are processed efficiently. Initiate and manage legal action against individual tenants and/or leaseholders where necessary. Participate in the development of capital projects, as a project team member. Advise Project Managers of any issues which may affect the project. Arrange and attend meetings, presentations and exhibitions for residents. This will require working outside normal working hours and at evenings and at various locations throughout the borough. Design and carry out social surveys prior to the commencement of major projects. Establish and maintain a customer feedback/complaints procedure for each project. Ensure information on vulnerable residents or those posing a risk is communicated in line with policy. Ensure proactive approach to identify vulnerable residents within programmes, and where appropriate ensure adequate provision made for their needs long term. Devise and maintain systems for reporting defects arising during the work or afterwards. Undertake resident satisfaction surveys following the completion of capital projects, including a full analysis of the results Page 3 of 6 Review regularly the procedures for consulting and communicating with residents and suggest improvements. Assist in the implementation of the Best Value Action Plan for the HRA Capital Programme. Any other relevant and appropriate duties as may be required for the delivery of the capital investment programme Resident Liaison OfficerResident Liaison OfficerResident Liaison OfficerResident Liaison OfficerResident Liaison OfficerResident Liaison OfficerResident Liaison Officer TPBN1_UKTJ

Join Zing, a reputable company with over 20 years of expertise in commercial cleaning across London. We are rapidly expanding and are in search of an organised and detail-oriented working Cleaning Operative and Supervisor who will oversee a cleaning team at a school in Sutton. Job Summary The successful candidate will ensure that all areas of the school, including classrooms, hallways, restrooms, and common areas, are maintained to the highest standards of cleanliness, safety, and hygiene. This role is vital in providing a safe and clean environment for students, staff, and visitors, while managing a team of cleaning staff and ensuring compliance with school and company policies. Working time: Cleaning Operative: Monday to Friday, 4.00pm - 8.00pm (16 hours per week) Supervisor: Monday to Friday, 3.00pm - 8.00pm (20 hours per week) Salary: Cleaning Operative: £14.46 per hour (Pro rata payment based on 48.11 weeks per year) Supervisor: £15.56 per hour (Pro rata payment based on 49.51 weeks per year) Enhanced DBS, References, and Full Employment History Required - We will assist with the procedure Overseas Check might also be required Valued experience and skills MUST speak English. MUST have an Enhanced DBS (we will assist with the procedure). Proven experience in a cleaning or housekeeping role, ideally within a school or educational setting. Previous supervisory or team leadership experience in a similar role. Familiarity with safeguarding practices in a school environment. Knowledge of health and safety regulations, including safe handling of chemicals and cleaning equipment. Strong organizational skills with the ability to manage a team and prioritize tasks effectively. Excellent communication skills and the ability to work collaboratively with school staff. Physical ability to perform cleaning tasks. Flexible availability to work early mornings, evenings, or weekends as required and to provide cover services as required. Key Responsibilities Team Leadership & Supervision: Supervise, train, and manage the cleaning team to ensure all areas of the school are clean and well-maintained. Ensure adequate coverage throughout the school day and after hours. Lead by example, assisting with cleaning tasks as needed. Overseeing cleaners' performance and behaviour, and ensuring they adhere to company values, procedures and policies. Cleaning: Clean and sanitize classrooms, restrooms, hallways, and common areas daily. Carry out deep cleaning activities. Carry out routine cleaning activities such as dusting, vacuuming, mopping, sanitizing surfaces, and emptying trash bins. Empty trash bins and dispose of waste in a safe and sanitary manner. Sweep, mop, vacuum, and dust surfaces regularly. Replenish bathroom supplies (toilet paper, soap, etc.). Clean windows, desks, and furniture as needed. Quality Assurance: Conduct regular inspections of classrooms, restrooms, cafeterias, offices, and other areas to ensure cleaning meets high standards. Address any specific cleaning requests or urgent concerns from school staff or administration. Ensure proper use and maintenance of cleaning equipment. Health & Safety: Ensure compliance with health and safety standards, especially in relation to the use of cleaning chemicals and equipment. Maintain a hygienic and safe environment, with special attention to high-traffic areas, restrooms, and food service areas. Enforce procedures related to hygiene. Inventory & Supplies Management: Monitor and manage the inventory of cleaning supplies, ensuring stocks are maintained at appropriate levels. Order cleaning supplies and equipment as necessary. Ensure safe storage of all chemicals and cleaning supplies in line with health and safety regulations (e.g., COSHH). Communication & Coordination: Liaise with the Area Manager or other appropriate contacts as informed by the Area Manager to coordinate cleaning schedules around school activities and special events. Handle any cleaning-related inquiries or complaints in a timely and professional manner. Report any maintenance or repair to the Area Manager. Equal Opportunity Employer Statement Zing Environments Ltd. is committed to fostering an inclusive environment and encourages candidates from diverse backgrounds to apply. TPBN1_UKTJ

Experience in an Account Manager/Customer Relationship Manager role. Be available to deal with all escalated Key Account fee complaints that arise with clients and liaise with the Senior Account Manager when necessary for resolution. Highlighting any potential growth opportunities on key panel accou

Reception/Customer Service, £13.50ph, Croydon CR0 Property Company requires a customer focused Receptionist/Customer Service Assistant to deliver the onsite operations. Working as part of a team, you will play a pivotal role in ensuring the residents receive an excellent level of service. Working 40 hours a week over 5 days which will include some weekends. Duties will include: Face to face resident interaction, building a good relationship and rapport with customers ensuring they feel welcome, safe and at home. Handle day to day enquiries and complaints from residents and escalating where required. Support in the preparation and delivery of customer communication ensuring residents are regularly updated on building matters and other matters that may impact their experience. Manage parcel overflow ensuring both residents and delivery companies are ‘managed' to follow parcel strategy. Key Management and arranging access to properties for third parties (agents, contractors, inventory clerks). Inspections of communal areas including cleanliness, hazards or health and safety issues, lighting and following through to ensure completion. Ensure the resident move in and move out process is seamless. Requirements Previous Customer Service, Reception, Front of House. Experience within property, hospitality, travel or similar would be an advantage. Strong written and verbal English skills. Well-groomed and professional appearance. Passionate about customer service. Ability to build relationships. Self-motivated and able to work alone. Apply now! (Ritz Rec Emp Bus) TPBN1_UKTJ

As a Resident liaison officer, you’ll be the key link between our site teams and the residents we serve. Establish a resident’s charter, maintain files, keep a log of complaints and any query’s that would come in. Job Opportunity: Resident Liaison Officer (RLO).

PAYE p/h Role summary – We are seeking a skilled Complaints Officer with a housing background, particularly those experienced in responding to Stage 1 complaints. Experience in Stage 2 complaints would be highly valued. Key Responsibilities: Investigate and resolve complaints in a fair, impa

Significant experience handling client complaints and feedback processes with professionalism and care. Complaints Manager – Wealth Management. This is an exciting opportunity to lead a high-performing complaints function, working closely with financial advisers to ensure outstanding outcomes for

Chelsea O'Neill - Complaints & Information Manager. This is a unique and varied role, working within Leicestershire County Council's Complaints and Information Management Service. We are a small, dedicated and professional team that includes Corporate Complaints and Freedom of Information (FOI).

Complaints and Process Improvement Lead - 12 Month Fixed Term Contract Business Water.

Owning the end-to-end handling of complex and high-risk complaints, including regulated complaints under DISP rules. You will establish a high-performing team, design efficient, tech-enabled complaints handling processes, and act as the subject matter expert for all regulated and non-regulated compl

The post holder will assist in the handling and processing claims, inquests and complaints for the Trust, in compliance with the Coroners Rules, NHS complaints regulations and NHS Resolution procedures and protocols. We are looking for self-motivated and proactive individual(s) to join our busy Clai

Day to day, the Complaints and Resolutions Manager will help ensure that Surrey County Council provides an excellent service in relation to the complaints and customer relations procedures. Responding to complaints in a timely manner and meeting performance targets effectively. Direct line managemen

Large Housing Association requires a Complaints Investigator to analyse and resolve complaints in a fair and impartial manner. Ensure complaints are responded to in a timely and customer friendly way considering the needs of the individual residents. Solve complex open and ongoing complaints.

You will work closely with the Complaints Team, to resolve complaints about our loans, cards and auto-finance products, as well as be responsible for feeding back to both frontline and product teams on product and process improvements across the Operations Team and wider Lendable business. You will

We are looking for a Complaints Handler, who can resolve and report on complaints and claims received for our client, providing the highest level of customer experience and deliver fair and justified customer outcomes. Thorough investigation and response of complaints.

Please note that the essential criteria when applying for this role is that you are a tenured FCA-regulated Complaints Adviser and have extensive experience of sending final written responses. Our Complaints function sits alongside our Customer Operations team to make sure we offer all our customers

Chessington, KT9 1DQ - must live within a commutable distance.To ensure all goods received are unpacked checked and allocated to the correct contracts.Main Duties and Responsibilities.As required, labelling all products within the warehouse with relevant part numbers, serial numbers, etc.Assist in r

Experience handling complaints within a regulated or customer-focused environment. Get notified about new Complaints Assessor jobs in. Goodman Masson are currently working with a social housing organisation in Surrey to recruit for an interim Complaints Investigator.

Care Assistant – Guildford | Woking.Join Trinity Homecare – Where Compassion Meets Career Growth!.Are you ready to make a real difference in people’s lives? If you have a kind heart and a passion for caring, we want you to be part of our CQC rated .PAID travel time and 45p per mile mileag

An important part of the complaints processes is identifying learning from complaints when we have got something wrong. This important role enables us to deliver our statutory and local complaints processes. You will manage complaints which have been escalated.

Care Assistant - Worcester Park | Epsom | Sutton | Banstead.Join Trinity Homecare – Where Compassion Meets Career Growth!.Are you ready to make a real difference in people’s lives? If you have a kind heart and a passion for caring, we want you to be part of our award-winning team at Trinity Home

Ensuring thorough and consistent investigations into complaints. Recording and following up on complaints. Providing analysis and report findings to senior management on complaints and dissatisfaction.

Cleaner - Part Time - Huntington.At Prezzo, we're committed to more than just crafting outstanding food-we're focused on building better careers and creating better moments for everyone.We believe in helping you grow professionally, while ensuring every shift is filled with passion and excitement.Pr

Complaints Manager - Wealth Management, west midlands. Complaints Manager – Wealth Management. This is an exciting opportunity to lead a high-performing complaints function, working closely with financial advisers to ensure outstanding outcomes for clients across the UK.

Housekeeping Assistant - Bank - Care Home - Wilton.As a Bank Housekeeping Assistant at a Barchester care home, you'll help to create a warm and homely environment that enables us to meet each resident's unique needs.Keeping the home clean and safe is no small task, which is why the role of a Bank Ho

You’ll work closely with the Complaints Team, to resolve complaints about our loans, cards and auto-finance products, as well as be responsible for feeding back to both frontline and product teams on product and process improvements across the Operations Team and wider Lendable business. You will

Activities Assistant - Bank - Care Home - East Hoathly.As a Bank Activities Coordinator at a Barchester care home, you'll help to create a stimulating environment that enables us to deliver exceptional all-round care and support for our residents.Our ethos is all about celebrating life, so you'll he

As a Complaints Specialist, you will play a key role within their customer service team, focusing on the efficient and effective resolution of client complaints. Key Responsibilities of the Complaints Specialist (Investments):. Key Requirements of the Complaints Specialist (Investments):.

Admin Assistant - Care Home - Croydon.As an Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help us deliver the quality care and support our residents deserve.In this varied role, we'll need you to answer the phone, handle our files and support our managers

Notting Hill Genesis, one of London's largest housing associations, is seeking Complaints Investigators to join our newly established complaints service on a 12-month fixed-term contract. Our complaints service is growing, and we're looking for experienced colleagues to join us in delivering excepti

Care Assistant (Driver) – Camberley and Surrounding Areas.Make a Real Difference in Your Local Community with Trinity Homecare!.Fleet, Farnborough, Yateley or Lightwater.Do you have a caring nature, a valid UK driving licence, and access to your own car? Trinity Homecare wants.No experience? No pr

Are you passionate about delivering exceptional customer service within the social housing sector? Stonewater is seeking a proactive and empathetic Customer Complaints Officer to join our Customer Relations Team, focusing on the management of Housing Ombudsman Service (HOS) cases, investigations, an

RightTime Care are seeking Compassionate and Experienced Complex Care HCA's and Support Workers to provide high-quality, person-centred care to individuals with complex needs, including mental health conditions, learning disabilities, autism, acquired brain injuries, and challenging behaviours.You w

You will act as the main point of contact for customers, ensuring all complaints are handled promptly, fairly, and in line with policy and the Housing Ombudsman's Complaints Handling Code. Customer Resolution Officer / Complaints Officer. Stage 1 and Stage 2 complaints across all service areas.

We are committed to continuous improvement, building a skilled, knowledgeable, and flexible workforce alongside promoting innovation and creativity whilst keeping children, young people and families at the heart of all we do.We really value our workforce and offer you a great benefits package includ

Manage and resolve customer complaints ensuring timely and fair outcomes. Investigate complaints thoroughly, gather evidence, and prepare written responses in line with the Ombudsman's Complaint Handling Code. Identify root causes of recurring issues and work with service teams to implement improvem

Support2Independence About Us:.We are a people centred service for adults with learning and physical disabilities.Our supported living schemes encourage independence and assist individuals in living positive and meaningful lives as part of the community.We work to enrich lives through maximising the

You’ll investigate and resolve individual client advice, Partner-service or product-related complaints; making decisions and recommendations for redress and communicating decisions in respect of complaints to the client and members of the Partnership. James’s Place treats its clients fairly by r

Motor Claims Handler Salary negotiable DOE Orpington 9am to 5pm, Monday - Friday (35 hours, hybrid working) MPJ Recruitment Ltd are proud to be supporting a reputable law firm based in Orpington who are currently searching for an experienced Claims Handler to join the team.The business has been

Travel Complaints Investigator - (Job Number: 230000WJ). You will be responsible for handling escalations and complaints, providing support and guidance to other team members during investigations. After completing each investigation, you will suggest improvements based on the complaints received.

Job Title: Call Handler / Responder Employer: Derby City Council Hours: Monday – Friday, 9:00am – 5:30pm Contract: Until December with the view to extend Job Purpose To provide a responsive call handling and responder service, ensuring that members of the public receive timely,

You will be part of a team who ensures timely and accurate administration of any complaints received by the company, including the company’s introducers and customers. To work as part of a motivated team, sharing successes and key learnings to ensure that all inbound complaints are thoroughly inve

Monday – Friday, 9:00am – 5:30pm.Until December with the view to extend.To provide a responsive call handling and responder service, ensuring that members of the public receive timely, accurate and professional support.This role involves effective communication, problem-solving, accurate record

The post involves assisting in handling claims, inquests, and complaints in compliance with the Coroners Rules, NHS complaints regulations, and NHS Resolution procedures and protocols. Within the Patient Safety and Governance Department, the role involves receiving and processing all claims, inquest

Are you hands-on and reliable? We're looking for a.Handle, maintain and organise power tools and equipment.Assist with basic maintenance and repairs.Keep the workshop/tool area clean, tidy and safe.Support tradespeople with equipment needs.Any experience with power tools, maintenance or DIY.Good att

As the Customer Complaints Team Leader, you will also oversee a team of administrators who handle incoming stage 1, stage 2, and ombudsman complaints. Ensure complaints are handled in line with our complaints process including investigation to the relevant manager. Daily provision of advice and guid

Are you an estate agent or letting agent of the future – let us help you achieve that goal in the next 2 years?.We're looking for dynamic individuals to join our concierge team in Colchester.As a member of our concierge team, your responsibilities will include:.Handling a high volume of inbound an

The Regulated Complaints Handler plays a critical role in ensuring a high standard of customer satisfaction by effectively managing and resolving customer complaints. As a Complaints Handler, you will play a key role in ensuring customer satisfaction by effectively managing and resolving complaints

An Independent specialist Liability Loss Adjusting practice is looking to strengthen its Liability Investigation Team due to an increased workload to carry out onsite investigations managing a portfolio of Personal Injury Claims, mostly RTA’S and some involvement with EL/PL.As a Liability Claims I

We are looking for new talent to fill our Customer Complaints Advisor roles in permanent, full-time contracts in our call centre in Glasgow. This involves delivering the highest quality of customer service to enhance the customer experience and resolve complex complaints. Resolving complex issues wi

Red Recruitment is recruiting a Customer Service Advisor in Nailsea to join our client, a highly-rated water company on Trustpilot, who provides billing, account managements and customer service to business customers.To be considered for this role you will be required to have the ability to think ou

Are you passionate about delivering exceptional customer service within the social housing sector? Stonewater is seeking a proactive and empathetic Customer Complaints Officer to join our Customer Relations Team, focusing on the management of Housing Ombudsman Service (HOS) cases, investigations, an

Are you the kind of person who thrives in a fast-paced environment where every day brings new challenges? A superstar when it comes to handling big toys like forklifts smoothly and backing up a lorry in your sleep? Fantastic! You might be the perfect addition to our team.The opportunity we’re

You’ll work closely with experienced complaints handlers to learn how to log, assess, and respond to complaints across various channels, ensuring customers receive timely and satisfactory resolutions.

Sector: Manufacturing Non-Food.Own vehicle essential due to site location and shift times.Experienced Forklift Driver Required!.ISQ Recruitment is working with a well-established manufacturing business in North Norfolk, currently looking to expand their team with a reliable Warehouse/ Forklift drive

As Complaints Manager, you'll take the lead in handling and resolving customer complaints, ensuring the highest standards of professionalism and integrity. What You'll Bring To The Complaints Manager Role. Demonstrable experience in a Complaints or Customer Relations role within the Insurance indust

Role: Warehouse Operative - TWILIGHT SHIFT Location: CroydonRate of Pay: £13.This is a temporary on going role with the potential to be extended.Platinum Recruitment are currently working with a food production company in Croydon who are looking to expand their warehouse team.They require multiple

Complaints experience in Insurance. Experience handling complaints in a Mobile phone industry would be advantageous. Get notified about new Complaints Handler jobs in.

Are you an experienced Warehouse Operative with an FLT license looking for a new opportunity? Would you like the opportunity to move into a permanent role once fully up to speed? - Monday to Friday - Rotating shift pattern 6am - 2pm and 11am - 7pm - £12.Free parking - Full training provided

Complaints Advisor Second Line Support / 2nd line. We’re looking for passionate and resilient Second Line Complaints Advisors to join us and support our iD Mobile and Currys customers when they need us most. You’ll play a key role in resolving customer complaints and queries that require a highe

An Independent specialist Liability Loss Adjusting practice is looking to strengthen its Liability Investigation Team due to an increased workload to carry out onsite investigations managing a portfolio of Personal Injury Claims, mostly RTA’S and some involvement with EL/PL.As a Liability Claims I

The Complaints and Compliance Team is a small, supportive team responsible for managing student complaints, appeals, and disciplinary processes, as well as Freedom of Information and Subject Access requests. This includes handling student complaints and appeals, processing data requests under GDPR,

Belfast or Central London (regular travel required).Full-time, part-time, and flexible working considered.Temporary contract for six months initially, potential for extension.We’re supporting the recruitment of experienced Investigators for a newly established national body leading complex and

Are you passionate about delivering exceptional customer service within the social housing sector? Stonewater is seeking a proactive and empathetic Customer Complaints Officer to join our Customer Relations Team, focusing on the management of Housing Ombudsman Service (HOS) cases, investigations, an

Warehouse Operative – Swindon – Earn £12.Immediate Start – Apply Now! Are you looking for an exciting new opportunity? Do you have previous experience working in a warehouse? Nexus People are looking for Warehouse Operatives in Swindon to work with our client, who is one of t

For example, candidates who have worked with complaints directly for an insurance organisation or within a financial organisation. Get notified about new Complaints Assessor jobs in. Insurance Complaints Investigator.

This is a fantastic opportunity for a Warehouse Operative to join our client based in Stokenchurch on a full-time basis.The role is temporary to permanent so we are looking for candidates who can commit to the job longer term.If you are looking for a role within a warehouse environment and like the

Belfast or Central London (regular travel required).Full-time, part-time, and flexible working considered.Temporary contract for six months initially, potential for extension.We’re supporting the recruitment of experienced Investigators for a newly established national body leading complex and sen

Are you eager to kickstart your career in marketing on a trainee level ?Join our dynamic team at.This is an excellent opportunity for a motivated individual to gain hands-on experience and develop essential skills in a supportive environment.Assist in the development and execution of marketing campa

We are currently recruiting for Investigative Consultants based in Lincolnshire.Sole Trader, Ltd company or via Umbrella company (further information attached).Full-time, part-time & compressed hours available.Multiple locations across Lincolnshire.We are currently seeking Investigative Consultants

Role: Warehouse Operative Location: Croydon Rate of Pay: £13.This is a temporary on going role with the potential to be extended Monday-Friday 7:30am-3:30pm Platinum Recruitment are currently working with a food production company in Croydon who are looking to expand their warehouse team.

Dutch speaking Customer Service Advisor.Remote, with 1 day per month in the office.Are you a fluent Dutch speaker with a passion for providing excellent customer service? We are seeking a.Dutch-Speaking Customer Service Advisor.This role is primarily remote, offering flexibility with just one day pe

Proactive Personnel are recruiting for a Warehouse Operative in the Warrington area to work for a long standing client of ours.AD HOC WORK) Your duties include: Handballing products that are different sizes from containers within a set time frame.Being able to work with a team well The hours are:

Employment Law / HR – UK Top 50 Law Firm.Hybrid working | National role | Complex, high-level investigations | No fee targets.Are you an experienced employment lawyer or senior HR professional ready to take your career in a new direction? This is your opportunity to step away from traditional fee-

Nightshift Warehouse Operative Reach Truck or Counterbalance FLT.Weybridge, Surrey MonThurs: 9:30pm7am £2530k Bonus No weekends Christmas shutdown.Were hiring for a Nightshift Warehouse Operative in Weybridge.Reach Truck or Counterbalance Forklift experience is essential.Monday to Thursday nights

Employment Lawyer (Workplace Investigator), Kent, 3+ PQE – A rare and exciting opportunity has arisen for an experienced Employment Lawyer who is looking for something a bit different to the usual employment solicitor role! For more information or to apply for this role contact Gemma on 020 7183 8

Warehouse Cold Chain Operative - Colnbrook - req128506.Join our team to keep the supply chain cool and efficient - your skills are the key to our success.This role is 4 days on, 4 days off - The role of the Cold Chain Operative is to ensure all QuickSTAT & Sterling Aviation consignments are processe

My client is a nationally significant historical landmark and welcoming visitors to offer engaging experiences that explore the site's history and surroundings.The organisation is dedicated to preserving the site's heritage, maintaining its buildings and grounds, and providing educational and public

Role: Warehouse OperativeLocation: CroydonRate of Pay: £13.This is a temporary on going role with the potential to be extended.Platinum Recruitment are currently working with a food production company in Croydon who are looking to expand their warehouse team.They require multiple Warehouse Operativ

Technical Team Leader (Residential Conveyancing), 5+ Years PQE, Remote Working, £Competitive (DOE) - This is a fantastic opportunity for a confident legal professional who thrives on solving complex issues and supporting a high-performing team.Applications are sought from Solicitors or Legal Execut

We have a fantastic opportunity for you to work with our client as a full time Warehouse Operative in Erith, DA176BG.This is a vital role in preparing plastic trays for re-use in the distribution of items to the supermarket.The role will involve loading and unloading plastic trays onto a conveyor be

Management and leadership of a team of Financial Planners.Direct line management of the Head of Paraplanning, ensuring the paraplanning function is effectively supporting the adviser team.Player/Manager" - Enjoy dealing with clients and continuing managing client relationships and writing new busine

Full-time, starting between 7:008:00 AM.We are currently seeking a reliable and hardworking Warehouse Operative to join our team in Watlington.This is a full-time position offering competitive pay and a dynamic working environment.Key Responsibilities Of The Warehouse Operative:.Accurately picking a

Exciting Opportunity: Team Leader - Property Management.We are delighted to be recruiting for a.This is an excellent opportunity to take on a leadership position while still managing a small portfolio directly, with the support of an experienced Manager and Assistant Manager.The role is ideal for so

Role: Warehouse Operative - TWILIGHT SHIFT Location: Croydon Rate of Pay: £13.This is a temporary on going role with the potential to be extended Sunday-Friday 9pm-5am Platinum Recruitment are currently working with a food production company in Croydon who are looking to expand their war

Job title: Business Support Team Leader.Reporting to: Group Business Support Manager.Hours: Full time Mon-Fri 9am-5.Location: Stratford or Orpington or Sidcup or Sutton office (with travel expected to all on an adhoc basis - 1 office will be your main office full time, no hybrid working).Affinia is

An Independent specialist Liability Loss Adjusting practice is looking to strengthen its Liability Investigation Team due to an increased workload to carry out onsite investigations managing a portfolio of Personal Injury Claims, mostly RTA’S and some involvement with EL/PL.As a Liability Claims I

Family Solicitor / Director / Team Leader - Leading National Practice in Central London - £80k - £100k.Our client is a well-established, fast-expanding and exciting practice which is looking for a Family Solicitor to join its highly-rated Family department in Central London.The successful Family S

Warehouse Operative (Temp to Perm).Location:, Balliol Business Park Benton Newcastle upon Tyne.Shift Pattern: 4 days on, 4 days off rotation 6am - 6pm.Interview Dates: 25th 8th 2025.Gi Group are recruiting for a Warehouse Operative on a temp-to-perm basis for a leading pharmaceutical client based in

A Team Leader to manage and motivate a leading residential conveyancing department is sought to join this leading Regional Law Practice.On offer is the ith a to join this firm on their journey of strategic growth and exciting plans for the future.A competitive starting salary along with a bonus and

The successful candidate will be a reliable team player with a strong work ethic, capable of carrying out a wide range of warehouse duties and stepping in to assist wherever needed.Counterbalance or Bendi Forklift licence.Utilise hands-on warehouse operations by unloading, loading, wrapping, and kee

We have an exciting new opportunity to join our thriving Aptia project area.As a team leader, you will manage a team to successfully deliver the Data Preparation and Implementation work streams within GMP rectification and equalisation projects.You will manage your team to ensure that projects are d

We are hiring for Warehouse Operatives (Picker/Packers/Dispatch) to join our team working with one of the world's largest Dot.Your role will be to pick groceries and household products using a handset and packing the items ready for dispatch to our customers in South and Central London.We are lookin

We are seeking a dedicated and experienced.The PI will act as the medically accountable lead for assigned studies, ensuring trials are conducted to the highest scientific, ethical, and regulatory standards while safeguarding participant safety.Medical & Regulatory Oversight.Ensure strict compliance

Warehouse Forklift Operative Sidcup £28,000-£30,000 Perm Monday to Friday My exclusive client based in Crayford are looking to recruit a Warehouse Forklift Operative to join their team on a full time permanent basis.You will be experienced in counterbalance and reach trucks.They are

We are seeking a dedicated and experienced.The PI will act as the medically accountable lead for assigned studies, ensuring trials are conducted to the highest scientific, ethical, and regulatory standards while safeguarding participant safety.Medical & Regulatory Oversight.Ensure strict compliance

Sales Advisor With Customer Service Skills.Immediate Availability - Start as a Sales Advisor.Put your sales and customer service skills to good use!.Join a friendly, fast growing sales advisor network and use your customer service skills; be rewarded with fantastic incentives which can include nati

We are working with a global real estate firm to hire an AML Team Leader based in London.In this role, you’ll be responsible for overseeing the quality and accuracy of CDD and EDD work, providing sign-off on AML/KYC activity, and guiding the wider team on complex and high-risk cases.The firm is lo

SC Cleared Digital Forensics Investigator - Data at Rest/6 months/Inside IR35/3-5 days per week (Multiple locations in the UK).Digital Forensics Investigator.Solid understanding of data security, particularly data at rest.Strong experience with Linux (low-level) and C/C++.Familiarity with Trusted Ex

Clinical Research Organization (CRO).England, dedicated to advancing innovative medical treatments through exceptional patient care and the delivery of high-quality clinical data.They are seeking an experienced.Provide medical leadership and oversight across multiple clinical trials.Ensure participa

We are looking for a highly motivated.Lettings Support Centre based in Wirral, Birkenhead, CH41 5BX.The main purpose of your role is to provide a.You will also co-ordinate and prepare renewal of tenancies and liaise with contractors to ensure repair/maintenance works are carrier out in time and to a

Are you enthusiastic about promoting compliance and operational excellence? Join a dynamic Client Take-On team where you'll have a significant impact on client onboarding processes for regulated businesses.Have you got the right qualifications and skills for this job Find out below, and hit apply to