Complaints jobs in South CroydonCreate job alerts

To be responsible for communicating to all service users the information on their service contracts, the quality measurements, and clear guidelines on how they might access the complaints procedure. To work in partnership with people who use the service, colleagues, support services, families, an...

The successful candidate will be responsible for investigating, resolving and responding to complaints at Stage 1 and 2 of the Corporate complaints procedure in Housing - with a particular focus on responsive repairs. Coordinating and responding to Freedom of Information requests, Data protection...

... complaints in line with TCH's policy. • To promote and support the involvement of homeowners through formal and informal channels to influence the service and participate in decision making that ...

You are adept at handling complaints, providing advice, and maintaining up-to-date knowledge of legislative changes related to local land charges. A proactive approach towards your personal ...

Informing the manufacturer about complaints and reports from healthcare professionals, patients and users about suspected incidents relating to a device for which they have been designated

Develop and maintain procedures for responding quickly and effectively to complaints and enquiries from members and customers. Maintain effective relationships with key stakeholders, clients ...

Handle resident complaints and conflict resolution * Identify and apply for funding opportunities and grants * Monitor housing market trends to inform program strategies * Facilitate training and ...

You will need to be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts. * You ...

Develop and maintain procedures for responding quickly and effectively to complaints and enquiries from members and customers. Maintain effective relationships with key stakeholders, clients ...

... complaints or breaches immediately. · Work closely with the Communications Team to raise our profile across social media and press. · Build strong relationships with project staff across London ...

To be the responsible person in managing child protection concerns and complaints. To work in partnership with other professionals to achieve optimum outcomes for young people.To offer supervision ...

Own all complaints and ensure that these are dealt with in a prompt and effective manner For longer planned works, keep the tenant updated with progress and be there if there are any issues that ...

As a Safer Communities Officer, you will respond to complaints, investigate cases, and enforce regulations to create safer neighborhoods. This dynamic role combines casework, enforcement, and ...

... complaints · Monitor microbiological samples and results The QHSE Lead Candidate: · Experience in a QHSE role · Hold HACCP Level 3 (or equivalent) · Experience working in the food / catering ...

Contract Administrator will be dealing with all customer queries complaints and problem solving * Contract Administrator role would be suitable for someone looking to gain more experience in an ...

Actively respect patients privacy and dignity and protect their property and possessions. * Assist with the investigations of complaints, participate in the risk management process, critical incident ...

Manage complaints empathetically and professionally, bearing the customers' and the business' requirements in mind. * Manage the End of Defects process. This includes coordinating and attending ...

Support client facing activities including audits, complaints, quality checks and care plan updates. * Support with quality improvement plans. * Coach and develop field base staff. * Step into new ...

To escalate all complaints and safeguarding investigations to the Quality and compliance Manager. * To assess Care/Support Workers again Skills for Care Common Induction Standards during shadow ...

Deal effectively with their concerns/complaints liaising with the Ward Manager or Matron as appropriate. * Oversee and support staff with new admissions including assessment and documentation