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More about the company you will be working for Please be advised this apprenticeship is not working for Places for People, we are supporting with the recruitment for Muir.Muir was established in 1968 and have beenworking with people to maximise their quality of life ever since.They own and manage mo

A leading tech company in Greater London seeks a Senior Worldwide Specialist Solutions Architect to drive innovative projects using AWS Connect.In this role, you will design advanced communication architectures, provide technical leadership, and advocate for customer needs while engaging with enterp

The role involves providing specialist contact lens fittings, collaborating with an award-winning ophthalmology team, and managing complex patient cases.

If you are interested in hearing more about this Aftersales Contact Centre Advisor job in the Salisbury area, please contact Hamish Lowrie at Perfect Placement Today. Our client, a large multi-branded car and motorcycle dealer group with over 10+ sites across South/Southwest England, is currently lo

Oversee dialler campaign setup, pacing ratios, contact strategy, data loads, and compliance against all Regulatory requirements. Utilise Interaction Analytics (IA) to identify emerging trends, call drivers, sentiment, and repeat contact causes. Proven experience in a real‑time management, workforc

As a Senior Economic Crime Investigator within the Fraud Contact space supporting telephony, you will have responsibility for the prevention, detection and investigation of financial crime committed against the Nationwide.

A leading media and entertainment company based in the UK is seeking a talented individual to lead sourcing strategies for contact centres.

As a Housing Repairs and Maintenance Contact Centre Manager, you will oversee performance, quality assurance and compliance while leading and developing team managers to achieve excellent customer outcomes and first contact resolution. We have a fantastic new job opportunity for a Housing Repairs an

Examine patients referred for contact lens fitting, assess whether specialist contact lenses are required, and fit the patient with the appropriate lens type and modality if required. Where required, deal with any contact lens complications that present to the contact lens clinics, including referra

A leading loyalty company is seeking a Tech Lead to design innovative solutions for their contact centre products. Candidates should possess strong contact centre experience and architecture expertise, with knowledge of cloud platforms and development skills.

A leading healthcare provider in London seeks an enthusiastic Optometrist to join their specialist contact lens team. Responsibilities include examining patients, fitting specialist contact lenses, and collaborating with a dynamic team. Applicants must be GOC-registered with experience in contact le

Candidates should have extensive experience in contact centre architecture, particularly with NICE CXone components, and demonstrate strong communication skills.

Where required, deal with any contact lens complications that present to the contact lens clinics. To examine patients who have been referred for contact lens fitting, and assess whether or not specialist contact lenses are required. Provide specialist examination and contact lens fitting/assessment

We’re recruiting a “Contact Centre or Field Based Resource” experienced Forecasting & Demand Planning Insights Analyst to join an established and progressive Operations Forecasting & Planning team who provide analytical, forecasting and demand modelling expertise for both a complex and change

More about the company you will be working for.Please be advised this apprenticeship is not working for Places for People, we are supporting with the recruitment for Muir.Muir was established in 1968 and have beenworking with people to maximise their quality of life ever since.They own and manage mo

A leading recruitment agency is seeking a Procurement Manager specializing in Contact Centre services, located in West London.

A national healthcare organization in the UK seeks experienced First Contact Podiatrists to assist in the roll-out of innovative podiatry services.

A local authority in the UK is looking for an Initial Contact Point Worker to be the first point of contact for public and professionals regarding children not in care.

To discuss the First Contact Podiatry opportunities we have available immediately, and those that will occur throughout 2022, please contact Kevin Huffington, Clinical Director at Central Health on kevin@centralhealth. Working from GP Surgeries across specific PCNs, as a First Contact Podiatrist you

Represent SS&C Technologies at industry events, conferences, and client meetings as the face of the outsourced contact centre offering. Proven track record of success in new business development and sales leadership within outsourced contact centres or related BPO services. If you are a driven sales

A new exciting Permanent Contact Centre Claims Advisor position in York. The organisation are looking for a Contact Centre Claims Advisor to join the department on a permanent basis. As a Contact Centre Claims Advisor you will be supporting customers with a range of enquiries in relation to the heal

Through our talented team of over 330 First Contact Physios, First Contact Podiatrists, & Advanced Practitioners, who are supported by experienced and Health Education England approved FCP Roadmap to Practice clinical supervisors, we have been commissioned by over 170 NHS Primary Care Networks (PCNs

Contact Centre Manager page is loaded## Contact Centre Managerlocations: Chandlers Ford, UKtime type: Full timeposted on: Posted Todaytime left to apply: End Date: February 20, 2026 (30 days left to apply)job requisition id: JR100755Contact Centre ManagerRole: Contact Centre Manager *

We are seeking an experienced Contact Centre Solution Architect with a strong background in NICE CXone and the broader NICE AI-powered CX platform. Deep understanding of modern contact centre operations.

A well-known optical retailer is seeking a friendly Contact Lens Assistant to join their Holborn team.

A global organizational consulting firm based in the United Kingdom is seeking an experienced Business Analyst to lead requirements gathering and facilitate workshops.Candidates should have a strong background in customer service and demonstrate excellent stakeholder engagement skills.Experience wit

Write engaging, high-performing paid social copy including hooks, angles, CTAs, headlines and scroll-stopping one-liners.Produce or edit short‑form video using tools like CapCut, leveraging trends, memes, pacing and social storytelling techniques.Shape ad concepts that work faster than organic con

A dynamic City law firm is seeking a Senior Associate or Legal Director for their Finance practice.The ideal candidate will have over 5 years’ PQE and experience in corporate lending.Responsibilities include running matters independently and advising on LMA based loan facilities.The firm offers a

A leading housing provider is looking for an interim Contact Centre Manager – Repairs in Ealing (Hybrid). This role requires proven experience in contact centre management, strong leadership abilities, and expertise in driving performance metrics.

A prominent automotive services provider is seeking an Aftersales Customer Support Specialist in Salisbury.You will manage incoming customer queries while providing exceptional service and upselling retention products.The role offers a competitive salary of around £25,110 with potential annual bonu

A leading tech company in Greater London seeks a Senior Worldwide Specialist Solutions Architect to drive innovative projects using AWS Connect.In this role, you will design advanced communication architectures, provide technical leadership, and advocate for customer needs while engaging with enterp

We are seeking an experienced and proactive Contact Centre Manager to join our leadership team. This role is central to ensuring the smooth, efficient and customer‑focused operation of our Contact Centre, where technology optimisation, customer ease and operational efficiency are key drivers of su

This role is responsible for overseeing the Contact Services Product, ensuring effective communication strategies across various channels such as email and SMS.

A leading consultancy firm in London seeks two Assistant Consultants for a six-month fixed term project.One role focuses on numerical analysis, while the other emphasizes communication and engagement, both challenging and exciting.Applicants should possess strong analytical or communication skills,

Contact Centre Systems and Data Analyst. Working closely with the Configuration Owner, the post holder ensures that all customer contact systems, including voice, live chat, email, WhatsApp, social, dialler, and review platforms are operating efficiently, reliably, and in full compliance with regula

A leading healthcare provider in Greater London is seeking an experienced operational manager for their Private Care Contact Centre.

A leading primary care provider in the UK seeks a qualified podiatrist with a minimum of 5 years of post-graduate experience.The role involves assessing, diagnosing, and managing complex patient caseloads while supporting NHS Primary Care Networks.Ideal candidates will excel in communication, posses

A leading healthcare provider in London seeks a motivated specialist contact lens optometrist for Western Eye Hospital. The role involves providing specialist examinations, contact lens fitting, and collaborating with award-winning teams on complex corneal pathologies. Applicants should have GOC reg

A leading financial institution in the UK is seeking an Economic Crime Investigator to handle fraudulent account activities while providing exceptional customer service.You will engage with customers to determine fraud risks through effective questioning and provide education on avoiding scams.The r

First Rail Consultancy provides specialist services across the public transport sector, particularly in the rail industry.We work closely with other FirstGroup plc businesses including operators Avanti West Coast, Great Western Railway, Hull Trains, all-electric train operator Lumo, systems develope

A recruitment agency is seeking a Contact Centre Forecasting & Demand Planning Specialist in the West Midlands, UK. This hybrid role requires expertise in forecasting, demand planning, and capacity models within a contact centre environment.

Can you be the first point of contact for those in need?. This role is within our Initial Contact Point, which sits within our Integrated Front Door (IFD). Once a contact has been recorded, the ICP Worker will carried out further exploration, making multiagency checks, which will then lead to an ana

Industry Knowledge: Experience in designing omnichannel contact center solutions, including voice, chat, and AI-driven automation, Workforce Engagement Management (including workforce and quality Management), contact center reporting and analytics tools. The chance to lead transformational contact c

Working knowledge of delivering sales activity to the standards of a quality assurance programme within a contact centre setting. The role (Sales Lead (Outbound)) sits within the Sales Team, focused on delivering customer retention activity through our outsourced contact centre partner. The position

To examine patients who have been referred for contact lens fitting, and assess whether or not specialist contact lenses are required. Provide specialist examination and contact lens fitting/assessment of patients who present to the medical contact lens clinic. Where required, deal with any contact

Your design work will specialise in one of three distinct disciplines either network solutions, voice solutions or contact centre solutions. Voice contact solutions - One Cloud Cisco, Microsoft Teams, Five9 Cisco Unified Communications.

As part of the Contact Centre CX team, the Senior Engineer will configure, support, and troubleshoot Contact Centre as a Service (CCaaS), Amazon Connect, TTY, and Fax solutions. Work closely with Contact Centre leadership, IT groups, clients, and vendors. Amazon Connect hands‑on experience includi