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Role: Senior Agile Delivery Manager Contract Length: 12 months Location: Newcastle, Leeds or Birmingham (60% office attendance p/w). Commute must be 60 – 90 mins max each way. IR35: inside Role Context Client is forming a new software engineering team to address a defined backlog of ~20–30 items focused on service security, testability, resilience and recoverability. This role is not a coordination-only delivery role. We require a highly experienced Delivery Manager who can operate immediately and sustainably in a hands-on Scrum Master / agile delivery capacity, working directly with engineers on day-to-day delivery. You will work closely with a Senior Technical Business Analyst and Architect to ensure the backlog is technically ready, prioritised and executable before and during active sprint delivery. Core Purpose The Senior Agile Delivery Manager is a technical delivery leader responsible for the hands-on delivery of software within a modern engineering environment. You will: • Lead agile ceremonies,, • Actively manage delivery risks and dependencies,, • Influence and engage senior stakeholders, and, • Enable engineering teams to deliver high-quality software outcomes. Recent, applied experience leading software development teams is essential. Statements of capability or aspiration without evidence will not be considered sufficient. Key Responsibilities Agile Delivery (Hands-on) • Act as Scrum Master / Delivery Manager for a software engineering team on a day-to-day basis., • Lead sprint planning, daily stand-ups, reviews and retrospectives., • Actively remove delivery blockers and manage scope, flow and prioritisation., • Maintain delivery momentum across a sustained period of active build work. Software Delivery & Technical Engagement • Work directly with software developers, testers and DevOps engineers., • Understand and manage delivery within modern software engineering lifecycles., • Engage confidently with technical discussions and trade-offs., • Support delivery across complex technical concerns (e.g. resilience, security, recoverabil-ity). Note: Experience limited to cloud migration programmes, CRM implementations (e.g. Dynamics) or systems integration / database-only delivery will not meet the requirements of this role unless there is clear, recent evidence of hands-on software product delivery. Senior Stakeholder Influence • Influence and challenge senior technical and non-technical stakeholders., • Provide clear, evidence-based delivery reporting., • Build trust through consistent delivery performance and transparency. Planning, Coordination & Reporting • Maintain and refine prioritised backlogs with Product Managers and technical leads., • Proactively manage risks, issues and cross-team dependencies., • Use Jira effectively for planning, tracking and reporting at team and initiative level., • Complete delivery-related governance and change activity (e.g. ServiceNow). Essential Skills & Experience (Mandatory) Candidates must clearly evidence the following on their CV: • Recent, hands-on agile delivery experience with software development teams, • Operating as a Scrum Master / Delivery Manager in active software build, • Delivery within modern engineering environments, including: o Version control (e.g. Git) o CI/CD pipelines o Cloud-native or platform-based services • Strong senior stakeholder engagement and influence, • Practical experience managing delivery risks, dependencies and complex backlogs, • High proficiency in Jira (team and programme level), • SFIA Level 6 capability demonstrated through applied experience, not role titles CVs must describe what was delivered, how it was delivered, the technical challenges in-volved and how they were overcome. Technical Environment (Experience Required) The successful candidate will have worked recently and directly with engineering teams using technologies and practices such as: • Cloud platforms (e.g. Azure and/or AWS) as part of software delivery, not migration on-ly, • Infrastructure as Code (e.g. Terraform), • CI/CD tooling and modern DevOps practices, • Automated testing and quality practices, • Secure, resilient digital services Desirable Experience • Experience with platform engineering or data engineering teams, • Previous experience working within DWP or wider UK government digital services, • Use of ServiceNow for delivery/change processes Location & Attendance (Critical) • Candidates must be able to attend Newcastle, Leeds or Birmingham offices regularly (minimum 60%), • Commute assessment is home-to-office, not city-to-city, • Long or unrealistic commutes are not sustainable and will not be considered

FTC for a Business Analyst with Salesforce project experience.Salesforce CRM experience is a must.FTC for a Business Analyst - Salesforce with a competitive salary range of GBP55,000 to GBP65,000.As a key member of our team, you'll be responsible for gathering and leading project requirements from c

Role Purpose: Location- Head Office in Ruddington, Nottinghamshire Level - Experienced Professional Department - Product R&D Working Pattern - Hybrid (three days a week in the head office) Benefits - ___ In this Senior Business Analyst role, you’ll take the lead on complex system integration projects that connect Salesforce CRM, Zuora CPQ, and Zuora Billing solutions. This is an incredible opportunity to work closely with stakeholders across the organisation - gathering requirements, designing automated workflows, and delivering innovative solutions that drive efficiency and transform operations. Responsibilities: • Leading Salesforce implementation and optimization initiatives, • Defining detailed system requirements for integrations and automation projects, • Managing cross-functional projects from scoping through delivery, • Creating comprehensive technical documentation and process flows, • Participating in steering groups and providing strategic insights, • Supporting acquisitions through system integration planning Skills and Experience:, • Proven experience as a Business Analyst in technology-driven environments, • Strong Salesforce expertise, including CRM configuration and automation tools, • Experience with CPQ platforms (Zuora, Salesforce CPQ) and system integrations, • Knowledge of renewal processes, CRM migrations, or customer lifecycle management, • Excellent stakeholder management and requirements gathering capabilities, • Ability to translate business needs into technical specifications Ideagen is the invisible force behind many things we rely on every day - from keeping airplanes soaring in the sky, to ensuring the food on our tables is safe, to helping doctors and nurses care for the sick. So, when you think of Ideagen, think of it as the silent teammate that's always working behind the scenes to help those people who make our lives safer and better. Everyday millions of people are kept safe using Ideagen software. We have offices all over the world including America, Australia, Malaysia and India with people doing lots of different and exciting jobs. We’re building a future-ready team, and AI is part of how we work smarter. If you're curious, adaptable and open to using AI to improve how you work, you’ll thrive at Ideagen! What is next? If your application meets the requirements for this role, our Talent Acquisition team will be in touch to guide you through the next steps. To ensure a flexible and inclusive process, please let us know if you require any reasonable adjustments by contacting us at . All matters will be treated with strict confidence. At Ideagen, we value the importance of work-life balance and welcome candidates seeking flexible arrangements. If this is something you are interested in, please let us know during the application process. Enhance your career and make the world a safer place! #INDMP #LI-NOTTINGHAM

We're looking for a highly skilled Senior PMO Analyst to join our fast‑paced transformation team and play a pivotal role in delivering a major CRM transformation programme. This is an opportunity for someone who thrives in complex environments, brings structure to ambiguity, and can confidently partner with senior stakeholders across the business. You'll be the engine room of the programme-ensuring governance is tight, resources are optimised, risks are visible, and delivery stays on track. Key Responsibilities Drive PMO excellence across a multi‑workstream CRM transformation programme. Maintain and enhance programme governance (MS Project), reporting, RAID management, and delivery frameworks. Partner with senior leaders and C‑suite stakeholders, providing clear, concise insights and challenging where necessary. Lead resource planning and forecasting, ensuring the right people are in the right place at the right time. Support financial tracking, budgeting, and benefits realisation activities. Coordinate programme milestones, dependencies, and critical path analysis. Champion continuous improvement across PMO processes and tooling. Essential Experience Proven experience as a Senior PMO Analyst or similar role within large‑scale transformation programmes. Deep understanding of CRM implementations (e.g., Salesforce, Dynamics, HubSpot) and the complexities they bring. Exceptional stakeholder management skills, with the ability to influence and challenge senior leaders. Strong resource management capability across busy, multi‑disciplinary project teams. Advanced skills in project reporting, Jira, Confluence, governance, RAID management, and PMO tooling. Ability to work under pressure, manage competing priorities, and maintain high‑quality outputs.If you have a proven background in working on CRM Transformations please drop me a line

Senior Data & Performance Analyst £51,000 – £56,000 + excellent benefits | Hybrid working Are you passionate about turning complex data into actionable business insights? Do you thrive in shaping performance frameworks that drive productivity, efficiency, and profitability? The Best Connection Group Limited is seeking a Senior Data & Performance Analyst to join our Digital Strategy Team. In this role, you’ll lead the development of a company-wide performance and insight capability — turning numbers into decisions that make a real impact. What you’ll be doing Build a Business Performance Framework Develop and maintain a structured performance framework aligned to organisational objectives. Define and refine KPIs across revenue, productivity, operational efficiency, and system adoption. Establish performance benchmarks and ensure consistent metric governance across departments. Deliver Insight & Analysis Conduct deep-dive analysis of operational and commercial performance. Identify trends, inefficiencies, and opportunities for improvement. Model financial and productivity impacts of proposed changes (e.g., cost reductions, revenue uplift). Translate complex data into clear, actionable insights for senior leadership. Provide Cross-Functional Insight Support Be the go-to analytics expert for Sales, Operations, Marketing, HR, Senior Leadership, and Digital teams. Support key initiatives with data-driven recommendations and performance guidance. Lead Reporting & Dashboarding Design and oversee high-quality dashboards and reports. Shift reporting from reactive data provision to proactive performance insight. Ensure accuracy, timeliness, and alignment with business priorities. Commercial Modelling Quantify efficiency gains and productivity improvements. Model ROI for digital initiatives, automation, and system enhancements. Provide evidence-based financial analysis to support business cases. Develop People & Capability Line manages and mentor junior analysts. Elevate team capability from reactive reporting to structured insight generation. Implement standards, processes, and governance to ensure data quality.What we’re looking for Essential: Proven experience in business performance or commercial analytics. Advanced data analysis skills (Excel, Power BI, or similar BI tools). Experience defining KPIs and building performance frameworks. Ability to model financial and productivity impacts. Excellent communication skills with the ability to turn data into actionable insights. Experience managing or developing junior analysts.Desirable: Experience in recruitment or sales-driven environments. Exposure to digital/product teams. Knowledge of CRM or enterprise platforms (e.g., Salesforce). Experience in KPI transformation or mature KPI environments.What you’ll get £51,000 – £56,000 salary (depending on experience) 30 days paid holiday (including statutory holidays) Free on-site parking Pension scheme Cycle to Work scheme Optional employee benefits scheme Hybrid working available after initial probationary periodAbout The Best Connection We’re one of the UK’s leading employee-owned temporary recruitment agencies, with over 35 years of experience and 80+ branches nationwide. We support sectors including driving, industrial, commercial, care, and aviation. As an employee-owned business, your voice matters. Be part of a culture that values contribution, collaboration, and shared reward — including profit-sharing opportunities. Ready to turn data into decisions that drive real impact? Apply today and join a team that values insight, innovation, and results

CRM Business Analyst - EdinburghJob Description At Aberdeen, our ambition is to be the UK’s leading Wealth & Investments group. Role PurposeThe CRM Business Analyst works with abrdn functions to articulate and document technology and data-driven requirements and introduce new solutions via Salesfo

This role helps deliver and improve a global Salesforce CRM to support the admissions journey. Gather and document CRM requirements across regions and schools. Support the CRM roadmap by prioritising and refining backlog items.

The Analyst, Operations – Business Applications is an experienced and dynamic team player who will play a pivotal role in the implementation and ongoing support of Welltower’s Yardi CRM and RentCafé modules. Preferred experience with Yardi’s CRM, RentCafé and associated modules. The Analyst,

A consulting firm in London is looking for a Senior Data Analyst to support a CRM migration project. The ideal candidate should have strong SQL skills and experience with CRM systems like Dynamics 365 or Salesforce.

Senior / Lead Marketing Analyst (Organic, Brand, CRM). You’ll be a primary analytics partner for our organic, brand and CRM functions, building the strategy and measurement foundations for channels including organic social, ASO, SEO and our CRM program. Define and track key CRM and lifecycle metri

A leading company in the quantum sector is seeking a Sales Operations Analyst in London to ensure smooth day-to-day operations within their sales infrastructure.

E Backed Logistics Company is seeking a highly analytical Senior Consultant/Commercial Analyst for a hybrid role based in London. This 3-6 month contract involves building network optimisation models, supporting CRM implementation, and producing commercial insights.

The Senior Analyst, Operations – Business Applications is an experienced and dynamic team player who will play a pivotal role in the implementation and ongoing support of Welltower’s Yardi CRM and RentCafe modules. The Analyst, Operations – Business Applications will be required to work within

We are seeking an experienced data analyst to join our CRM Analytics team, supporting both Personal and Business customer segments. This is a high-impact role where you'll collaborate closely with our CRM, Product, Data Science, and Growth teams. Your work will directly influence how we acquire, eng

An innovative insurance firm in Greater London is seeking a detail-oriented Product Analyst.

A consultancy firm in the United Kingdom is seeking an experienced Business Analyst specializing in CRM systems. This is a contract position aimed at driving business transformation and enhancing customer engagement through optimized CRM processes. The role involves collaborating with stakeholders,

Drive PMO excellence across a multi‑workstream CRM transformation programme. If you have a proven background in working on CRM Transformations please drop me a line.

A leading analytics firm is seeking a Senior Product Analyst (CRM, Marketing) to join their London team.

A marketing agency is seeking a CRM / Customer Analyst to support a major travel account. This hybrid role involves analyzing CRM data to drive marketing decisions, working with large datasets, and communicating insights effectively.

Veracode is looking to hire a motivated and enthusiastic Analyst. Process bookings using Salesforce CRM tool for all closed sales opportunities, ensuring bookings are in line with the bookings policy. Competency with Salesforce or similar CRM tool.

Proven experience as a Business Analyst with a focus on CRM systems. Panoramic Associates is currently supporting our client with the appointment of an experienced Business Analyst specialising in CRM systems on a contract basis. If you are an experienced Business Analyst with strong CRM expertise a

A leading divorce support company in Greater London is seeking a Senior Commercial Analyst to join their commercial team. You will tackle critical commercial issues, utilizing CRM data and insights to drive business growth and performance.

A creative agency is seeking a Senior CRM Analyst to analyze data and deliver insights that enhance client marketing strategies.

A leading recruitment agency is seeking an experienced Business Analyst for a 12-month contract focused on customer journey analysis in Berkshire.

As a Senior Product Analyst (Marketing & CRM), your input will be crucial in driving decision‑making. This is a hands‑on senior analyst role focused on understanding customer behaviour and evaluating the impact of CRM activity across uSwitch. Work closely with CRM, marketing and analytics st

A wellness-focused real estate company in the United Kingdom is seeking a Senior Analyst, Operations – Business Applications to implement and support Yardi CRM and RentCafé modules. The ideal candidate will have expertise in operational efficiency and CRM systems.

A leading healthcare infrastructure firm in the United Kingdom is seeking an Analyst, Operations – Business Applications to enhance its CRM and support operational efficiencies.

A global education organization is seeking a CRM Business Analyst in London. The role involves optimizing performance and enhancing user adoption through effective CRM strategies using Salesforce. This position is crucial for managing CRM growth across the organization, promoting collaboration among

A dynamic health tech firm in London is seeking a Growth Analyst to enhance their customer retention and communication strategies. This position demands a sharp analytical mind coupled with exceptional execution skills, driving the CRM engine across email, SMS, and other communication channels.

Drive PMO excellence across a multi‑workstream CRM transformation programme. If you have a proven background in working on CRM Transformations please drop me a line.

This role emphasizes managing data quality, delivering insights into customer behavior, and driving CRM strategy. The ideal candidate should possess strong analytical skills, experience with CRM/CDP platforms, and a passion for enhancing customer experiences.

A global media and technology company in the United Kingdom is seeking a CRM Technical Analyst to manage CRM infrastructures and reporting for personalized campaigns. The ideal candidate will have expertise in Braze or equivalent CRM systems, a track record of delivering automated communications, an

Sr CRM Functional Analyst page is loaded## Sr CRM Functional Analystlocations: GB - United Kingdom (London - Office)time type: Full timeposted on: Posted Yesterdayjob requisition id: REQ-2026-14513Position Overview: The Senior SFDC Functional Analyst is a critical member of the Commercial S

As a Senior Analyst, you have experience in a CRM or customer-focused analytical role. Though you will start as a Marketing Analyst, you will have the opportunity to work on different challenges, projects and teams throughout your time with RVU. Deepen our understanding of CRM programmes and how to,

A leading tech startup in the UK is seeking a Senior / Lead Marketing Analyst to enhance their organic, brand, and CRM strategies.

A leading technology company in the UK is seeking a Senior Marketing Data Analyst to enhance customer understanding and optimize marketing effectiveness.

You’ll be a primary analytics partner for our organic, brand and CRM functions, building the strategy and measurement foundations for channels including organic social, ASO, SEO and our CRM program. Senior / Lead Marketing Analyst (CRM, Organic, Brand) – Office: United Kingdom – Remote: UK. Se

A medical device company in London is seeking a Senior CRM Functional Analyst to support its commercial systems and customer experience initiatives. Candidates should have at least 5 years of experience in a Business Analyst position, with a strong understanding of Salesforce.

We are looking for a Senior CRM Analyst to work within the VML Data team. The Senior Analyst will analyse data to deliver value through understanding our clients’ customers and the performance of marketing activities.

Business Applications Analyst, CRM - Yardi CRM experience highly preferred - REMOTE (UK). The Analyst, Operations – Business Applications is a dynamic team player who plays a pivotal role in the implementation and ongoing support of Welltower’s Yardi CRM and RentCafé modules. Work closely with

A technology services company in London is seeking an experienced IT Business Analyst with a focus on CRM. The role involves driving requirements gathering, analysis, and solution design for CRM enhancements, ensuring the platform aligns with strategic goals. The ideal candidate should have proven e

A recruitment consultancy in Central London is looking for a Senior Data Analyst to manage analytics projects in marketing and CRM.

Senior Customer & CRM Analyst (Marketing). As a Senior Customer & CRM Analyst, your input will be crucial in driving decision‑making. This is a hands‑on senior analyst role focused on understanding customer behaviour and evaluating the impact of CRM activity across uSwitch.

We’re recruiting for a CRM System Support Analyst to play a key role in ensuring our group CRM system, Xplan, and integrated systems run at their best. You’ll be responsible for maintaining our CRM system and client portal, supporting users, and working on configuration and integration projects.

A leading global education provider in Greater London is seeking a Business Analyst to enhance their Salesforce CRM. In this role, you'll gather and document requirements, support the CRM roadmap, and assist with releases and user engagement. The ideal candidate has strong experience in CRM business

Are you a CRM-savvy Business Analyst who loves turning complex business needs into smart, streamlined digital solutions? My client in the Insurance industry is looking for an. IT Business Analyst (CRM Focus). Proven experience as a Business Analyst working with CRM platforms (Dynamics 365, Salesforc