We are looking for a skilled and professional Nail Technician to join our team. The ideal candidate will have a minimum of 2-3 years of experience in a busy nail salon and be trained in: Gel nails BIAB application Nail extensions Acrylic enhancements e file Nail art If you are passionate about nail care and customer service, we would love to hear from you. Pay From £12 an hour Licence/Certification: VTCT Level 3 Diploma in Nail Technology (required) FULLY ACCREDITED CERTIFICATION (required)
sibilities Oversee daily operations, ensuring seamless service Lead, support, and motivate front-of-house staff Personally take customer feedback and orders, ensuring guest satisfaction Maintain high service standards and team performance Train and mentor staff to enhance service quality Ensure compliance with health, safety, and hygiene regulations Assist with stock control and ordering as needed Work closely with management to improve efficiency and customer experience Requirements Right to work in the UK is mandatory Previous experience in a supervisory role in hospitality is essential Excellent communication and leadership skills Hands-on approach, leading by example on the floor Strong customer focus, engaging with guests and handling feedback professionally Ability to work in a fast-paced environment with a positive attitude Flexible availability, including evenings and weekends What We Offer Competitive salary plus tips A dynamic and friendly work environment Growth opportunities within the company Staff meals and discounts If you are passionate about hospitality and love providing top-notch customer service, we would love to hear from you.
We are a Boutique Reformer Pilates studio looking for a passionate, empowering Pilates Instructor to join our team. Job Role – Pilates Teacher/Instructor Job Type – Freelance Primary responsibilities as a SHAPE Pilates Teacher: • Lead Reformer Pilates Classes: Instruct group, providing clients with a safe, uplifting, rewarding workout experience. • Explain and demonstrate proper technique: Clearly demonstrate and explain correct form and technique for each exercise, guiding clients to perform safely and efficiently to their best ability. • Modify exercises: Adapt exercises and movements as and when necessary to accommodate clients with varying abilities, injuries, and physical limitations. Use expertise to know when to regress and progress clients as and when they need. • Motivate and inspire clients: Offer positive reinforcement and support to motivate and inspire clients throughout their classes and fitness journey, helping them and encouraging them to achieve their goals. • Ensure client safety: Maintain a clean and safe studio environment. Studio cleanliness to be maintained between classes, including reset of reformers and apparatus. Monitor and correct clients’ form to prevent injuries. • Provide exceptional customer service: Nurture positive relationships with clients, addressing their questions, concerns, and inquiries promptly and professionally. • Pass on important necessary information to Manager. • Handle with care and confidentiality client files and information. Qualifications: Certification: Hold a recognised Pilates Instructor qualification, preferably Mat and Reformer Pilates, Level 3 Anatomy and Physiology. Expertise: Possess a comprehensive understanding of Pilates Principles, Reformer equipment and the ability to modify and progress exercises for diverse populations and fitness levels. Communication Skills: Exhibit strong verbal communication skills to effectively instruct and motivate clients. Demonstrate excellent interpersonal skills to build rapport and nurture a positive studio environment. Professionalism: Maintain a professional and punctual work ethic, displaying a positive attitude and genuine passion for health and wellness and helping others achieve their fitness goals.
Are you passionate about delivering exceptional customer service and thrive in a fast-paced environment? Do you have excellent communication skills, strong organizational abilities, and a customer-focused mindset? If so, we want to hear from you! About the Role: We are seeking a motivated and driven Letting Agent to join our dynamic team. As a Letting Agent, you will play a key role in managing property rentals, building relationships with clients, and ensuring smooth operations within our lettings department. This is a commission-only position with an annual earning potential of £20,000 - £25,000, offering significant opportunities for growth and financial reward. Key Responsibilities: Liaise with landlords and tenants to facilitate successful property rentals. Conduct viewings, negotiate terms, and secure tenancy agreements. Maintain accurate records and ensure compliance with legal requirements. Provide outstanding customer service and resolve any issues promptly. Collaborate effectively as part of a supportive and dedicated team. What We’re Looking For: Excellent communication skills – both written and verbal. Ability to work efficiently in a fast-paced environment. Strong organizational skills with attention to detail. A customer-focused mindset with a passion for exceeding expectations. A positive, team-player attitude that contributes to a collaborative workplace culture. Why Join Us? At Banksia, we value your contributions and offer opportunities for personal and professional growth. You’ll be joining a forward-thinking company committed to diversity, inclusion, and creating a rewarding work environment. Position Details: Salary: Commission-only basis with an annual income potential of £18,000 - £25,000. Start Date: Immediate start available. How to Apply: If you’re ready to take the next step in your career, we’d love to hear from you! Banksia is an Equal Opportunity Employer: We are committed to fostering a diverse and inclusive workplace where everyone feels valued and respected. Don’t miss this chance to kick-start your career with Banksia! Apply today and embark on a rewarding journey with us.
Join us as we continue to expand across London. We are part of a chain of 6 high-end central London dry cleaning stores spaced across the capital. As we grow, we are continuing our search for driven, open-minded and hard-working individuals to help us grow and stretch our business. WE ARE CURRENTLY LOOKING TO RECRUIT LAUNDRY/SHOP ASSISTANTS *Experience in laundry is preferred, but by no means essential. We value individuals who possess an open-minded mentality to work, coach-ability and a strong hardworking nature. * Full and detailed training is provided by our team *What we look for: * - Driven, committed and target-orientated individuals - Good organisational skills - Team Players -Thorough desire for quality and detail *Job Roles: * Sorting and ticketing garments per orders Quality Control of Garments Loading and unloading of laundry machines Booking in and ticketing of garments Folding and packing of shirts and other laundry. Maintaining cleanliness of the store and common work spaces The job leads onto a shop assistant role which would involve the following Handling and processing payments Maintaining and building great customer relations
Sales Associate – One Vision Ltd (Magazines & Street Fundraising) Role Overview As a Sales Associate at One Vision Ltd, you will be responsible for selling magazines and engaging in street fundraising to support the company’s social mission. This role requires excellent communication skills, a persuasive approach, and a passion for engaging with the public. Key Responsibilities: Magazine Sales – Approach potential customers to promote and sell company magazines. Street Fundraising – Engage with passersby to educate them about the cause and encourage donations. Customer Engagement – Build rapport with individuals to create long-term supporters. Sales Targets – Meet or exceed weekly and monthly sales/fundraising goals. Handling Transactions – Process sales and donations securely and accurately. Brand Representation – Represent One Vision Ltd in a professional and enthusiastic manner. Reporting – Provide daily updates on sales, donations, and customer interactions. Team Collaboration – Work closely with team members to maximize outreach and impact. Skills & Qualifications: Strong communication and interpersonal skills. Confidence in approaching and persuading people. Sales or fundraising experience (preferred but not required). Goal-oriented and self-motivated. Ability to work outdoors in various weather conditions.
Sheri's Ottoman Emporium is a special place - I love making my customers happy with beautiful hand-crafted Turkish mosaic lamps, artisanal ceramics, Turkish Delight, Baklava, Turkish Coffee, and more. I also run fantastic workshops where people can make their own mosaic lights, both in my shop and at people's homes and businesses. I am looking for someone to join me to work in the shop and share my love for what I do with customers. I am very friendly and will give full training on what we sell, as well as teaching you how to make Turkish Coffee. People love visiting the shop and chatting about what we sell, so it's a fun and friendly job.
DevOps Engineer City of London £Competitive plus strong bonus and benefits Azure, Terraform, Data Tooling DevOps Engineer is sought to join a highly prestigious financial services organisation. This is a key role that will see you taking responsibility for developing Microsoft Fabric related DevOps processes, ensuring the correct balance between environmental control and ensuring Data Engineering teams have the flexibility to work efficiently. You will create bespoke modules in Terraform and actions in GitHub (or Azure DevOps) to support CI/CD workflows. You will also liaise with teams across the business to ensure the platform meets all security and performance requirements. Key Responsibilities Develop standards and strategies to manage the deployment of assets into the Microsoft Fabric ecosystem. Where required create custom actions in GitHub/Azure DevOps that use the Microsoft Fabric APIs. Where required create custom terraform modules to ensure Microsoft Fabric configuration is held as infrastructure as code. Work with Data Engineers to create the development environments engineers will use to develop and deploy products in Microsoft Fabric. Work with data owners around the business to ensure source data systems can be securely accessed. Ensure security best practices are followed. BCP/DR strategy. Work with other members of the central platform team to monitor the Microsoft Fabric feature roadmap and integrate new features into the established eco-system. Work with other members of the central platform team to define an efficient project process to deliver new data products. Key Technical Skills and Experience Terraform Modules Infrastructure as code GitHub/Azure DevOps Azure Data Factory Azure Synapse CI/CD including Databases Databricks GitHub Actions/Azure DevOps Tasks Monitoring in Azure Release Management Experience Microsoft Fabric (not essential) Minimum 6 years working in a cloud environment managing data engineering products.
Head Waiter/Waitress - Ambassadors Club House Salary - up to £18 ph Schedule - Full Time Experience - Previous experience within a similar role within a large quality restaurant Ambassadors Club House are a seeking a Head Waiter/Waitress to join their exciting new opening in Mayfair. The successful candidates will be friendly, personable and passionate about all things food and drink. This is a fantastic opportunity for an experienced Head Waiter/Waitress looking for a new role in an award winning, critically acclaimed group. The Restaurant Ambassadors Club House Named after the Sethis’ maternal grandfather, a former Indian Ambassador, the restaurant will take inspiration from his summer house in Dalhousie (formerly part of Punjab) and North India’s abandoned party mansions, as well as the founders’ own Punjabi heritage. The menu focuses on the cuisine of undivided Punjab. Culinary traditions and rare regional recipes will be showcased with a menu featuring classic papads, chaats & bitings, lesser-known kebabs cooked across the tandoor, sigri and tawa; curries cooked in cast-iron karahis and clay matkas, pilaus, biryanis, tandoor-roasted breads, and classic desserts. An all-day drinks list brings guests through lunch to dinner to late-night party, with a focus on tequila and mezcal cocktails blended with regional produce. Highlights include a selection of ‘Punjabi Margaritas’ all made with exotic north Indian fruits and citrus and paired with chaat masala spiced salts. Encapsulating the traditions of Punjab where hospitality and generosity are celebrated through the sharing of fine liquor in abundance. The dining room features a maximalist central bar with a gold dome, booth seating and counter dining while the lower ground floor will feature a drinking and dining space, alongside a DJ booth, open until late. The Position As Head Waiter/Waitress, you be responsible for providing a warm and genuine welcome to our guests, delivering an exceptional standard of service and memorable customer experience, and you will continually lead and inspire the front of house team to do the same. If you have the following, then we want to hear from you: Prior experience as a Waiter/Waitress within a fast paced quality, restaurant; Eagerness to roll your sleeves up and get stuck in; A creative approach with impeccable attention to detail; Passion for about food and hospitality, along with the eagerness to continually learn; The desire to develop your career within an ambitious and trend-setting restaurant group.
Duties and Responsibilities: - Develop, implement, and manage social media strategies across various platforms including Facebook, Twitter, Instagram, and LinkedIn. - Create engaging content tailored to each platform that aligns with the brand's voice and objectives. - Monitor social media channels for trends, customer feedback, and engagement opportunities. - Analyse performance metrics to assess the effectiveness of campaigns and adjust strategies accordingly. - Manage online communities by responding to comments, messages, and inquiries in a timely manner. - Stay updated on industry trends and emerging technologies to keep the brand at the forefront of social media marketing. - Coordinate public relations efforts to enhance brand reputation and visibility. Skills/Qualifications - Proven experience in social media management and public relations is essential. - Strong understanding of various social media platforms and their respective audiences. - Excellent written and verbal communication skills with a keen eye for detail. - Ability to work independently as well as collaboratively within a team environment. - Proficiency in using social media management tools and analytics software. - Creative mindset with the ability to generate innovative ideas for content creation. - Strong organisational skills with the ability to manage multiple projects simultaneously. .
Azura is a vibrant restaurant and bar establishment in the heart of London, renowned for its exceptional dining, entertainment and guest experience. We are looking for motivated individuals who will enjoy working in a lifestyle restaurant bar operations. Responsibilities: •Greeting customers when they arrive and leave •Acting as main point of contact for reception staff •Taking phone calls for reservations •Resolving customer complaints •Supervise booking system and arrange seating arrangements •Schedule reservation for guests both in person and over the phone •Responding to emails Requirement: •Excellent communication skills •Excellent customer service skills •Patience and composure •Good computer skills •Previous working experience with SevenRooms or OpenTable booking system is a big plus
We are a family run independent pharmacy based in Archway, North London looking to make a new hire for an enthusiastic pharmacist. We are interested in driving OTC sales and smooth delivery of services to our local community. We are looking for a self-driven pharmacist, passionate about patient care and who embraces the opportunity to learn new skills and deliver NHS and private services. Training will be provided if required. Our work environment includes: Growth opportunities Safe work environment. We are happy to sponsor Tier 2 Applicants. We have an experienced team who will help support and guide you through the time you are here. If the independent prescribing course is something you would be interested in, we can help fund and get you onto it. · Requirements: · Be a qualified Pharmacist and registered with the GPhC · A passion and focus for customer care and customer safety · Ability to work accurately and efficiently with a high level of attention to detail · Committed to continual self-development · Proven teamwork · Open and clear communication skills and the confidence to engage customers · Ability to establish needs and opportunities through effective questioning techniques · Flexible and adaptable approach to work along with willingness to travel to other pharmacy stores We are ideally looking for someone who can work 3 days a week 9 to 7 with fully staffed experience Pharmacy Staff. NMS, CPCS, Flu Jabs, BP service, Travel Jabs and PGDs. GPhC registration (required) If you are a dedicated and compassionate pharmacist with a passion for patient care, we would love to hear from you. Apply today to join our team of healthcare professionals. Reference ID: Pharmacist W-2 Expected start date: 03/04/2025
IT & Logistics Manager – Part-Time 25 hours/week - Hybrid: Office PE28 - £30-40k/yr pro-rata About Us: Heaven Media is a leading creative marketing agency that specialises in the gaming and technology industries. We connect world-leading brands with new gaming and tech audiences globally. Heaven has more than two decades of experience delivering integrated marketing support for clients worldwide. Our team of experts are trusted by brands to challenge the status quo and push creative boundaries to help them reach new heights. The Role: In this hands-on role, you’ll be central to the daily operations of our IT and Logistics functions. You will have experience in preparing computer equipment, providing technical solutions, applying cyber security principles and ensuring that our internal teams have the support and guidance they need to adopt required standards. Main Responsibilities: - Provide technical support and training to end-users, resolving queries and issues promptly. - Manage and administer the Microsoft Office 365 environment, including Exchange Online, SharePoint, OneDrive for Business, Teams, and other associated applications. - Implement and configure services, ensuring optimal functionality, security, and user experience. - Monitor system performance, troubleshoot issues, and provide timely resolution to maintain high availability and performance. - Flexibility to be on-call outside of contracted hours to assist with IT support should an urgent/critical need arise. - Collaborate with internal stakeholders to understand business requirements and provide technical solutions, tools, and features. - Conduct regular audits, security assessments, and implement best practices to ensure data integrity, compliance, and adherence to security standards. - Stay updated with the latest features, releases, and updates, and assess their applicability to improve business processes. - Implement and manage policies, procedures, permissions, and access controls in alignment with company policies and industry regulations. - Assessing general company IT risk, developing recovery and backup processes. - Ensuring that IT activities are within the limits of applicable laws, codes and regulations and meet any terms dictated to us by our customers. - Effectively monitor, manage, and maintain all infrastructure systems, including servers, storage, SAN, Wi-Fi, networking equipment and company websites ensuring minimal disruption/downtime. - Ensure that backup and archive systems are in place. - Identify software/subscription needs and maintain a register of those we have live. Regularly review business usage, fit for needs, and advancements. Regularly communicate advancements company-wide and provide training where required. - Aligning IT infrastructure with current and future business requirements and goals. - Managing budgets and enforcing cost-effectiveness. - Maintaining an inventory of IT equipment and making purchases if required. - Allocating equipment to new starters, preparing/issuing loan agreements and maintaining a directory. - Responsible for managing and controlling all technical aspects of installations, configuration, operation, maintenance and development of the company’s hardware, software, and network infrastructure. - Preparing shipments, booking in logistics and coordinating the delivery processes. Skills & Experience Required: - Demonstrable experience in similar roles - Broad knowledge of IT Systems, Infrastructure, Data Security, Governance, Information Security, and Disaster Recovery - Strong knowledge and experience in Microsoft Office 365 applications - Excellent communication and organisational skills Employee Benefits: · Additional Leave · Birthday / Life Event Day Off · Flexible Working Hours · Social Events · Health Employee Assistance Programme · Free on-site Parking · Cycle to work Scheme · Referral Programme
Black Bear Burger is a serious contender for London’s best burger! Our mantra of ‘simple done well’ has won us many loyal customers and a big buzz online. It’s important to us for you to know we’re serious about burgers so all trial shifts get a burger and chips so you can taste what we're all about. About you --looking for full time (around 45h/wk)-- -Full availability- -Previous experience as a grill Chef or CDP- -Looking to join somewhere you can be proud of working- About the role -opening/closing -Grill section / fry section / pass -following company procedures and food hygiene practises -paid monthly -£12.21 + tronc (roughly £6-8ph) This is for one of our brand new sites in Westfield Shopping Centre White City opening early April!
Job Summary As a Electrical Store Manager, you will play a crucial role in managing the Electrical Store by overseeing daily operations and ensuring that it runs smoothly and efficiently. Duties - To undertake works in connection with issuing of stores materials and the maintenance of stock condition and availability, liaising with Procurement department for stock requests, tracking order progress and receiving/distribution of goods within our small stores located in Perivale - Development and maintaining of records relating to goods in and out - Accurately and timely recording returns of materials - Development and maintaining of records relating to plant and equipment in and out in-line with the company’s policies and procedures and Legal requirements (eg; inspection records and PUWER registers) - Distribution of PPE and maintenance of PPE register - Inputting and maintenance of job sheets, recording materials issued to specific jobs to allow the procurement department to develop accurate reports - To develop a working understanding of Health and Safety requirements to ensure the correct procedures are followed in all practices especially relating to the correct issuing of adequate PPE for plant/equipment distributed through the stores - To ensure all stock records are kept accurate and live at all times on our company bespoke software - To carry out deliveries and collections of materials when required, to and from EWC sites and EWC suppliers - Ensuring that Company H.S Policies are adhered to - Recording goods inwards/outwards - Ensure checks to verify stock levels for re-ordering are accurate and appropriate - To check delivery of goods into the Perivale stores. Ensure that goods are checked off in an accurate and timely manner and check for damage and quantity, then advising the relevant member of the team of the delivery received - Follow-up for items on back order to ensure delivery is fulfilled and duplicates are not ordered. - Update computer systems to record accurate stock levels - Manage and supervise any additional staff required to work within stores - Complete regular stock checks and inventory – Daily mini stock take and quarterly full stock take - Management of good house-keeping in the stores and surrounding areas - Maintenance of the Waste Management System including collating of returned Waste Transfer Notes and carrying out checks to ensure correct completion of the notes - Develop an understanding of Environmental responsibilities relating to Waste Management, segregation of Waste and correct disposal methods required to meet legislative requirements - To be available from 6.30 am and to lock/unlock store and yard as and when required - To participate in the continuous improvement of service delivery ensuring that policies and procedures comply with legislation and regulatory requirements - To respect the need for confidentiality, when processing personal/customer data - Assisting the procurement department with admin duties - Other such duties as may be required from time to time SKILLS QUALIFICATIONS AND KNOWLEDGE - Experience of managing stock levels, maintaining information on reorder levels and quantities. (E) - Experience in the production of stock control reports for senior managers and auditors. (E) - Experience and understanding of how to analyse and review stock loss trends with subsequent investigations and suggestions that would lead to prevention of stock loss in the first instance. (E) - Experience of running a waste management system, including the requirements of Waste Transfer Notes. (E) - Some experience in carrying out Portable Electrical Testing (PAT). (D) - Excellent planning and organisational skills. - Ability to maintain accurate records and use a range of digital packages (Microsoft 365 or similar) (E) - Good technical knowledge and understand of the Mechanical, Electrical and Domestic components (E) - Ability to conduct stock audits - Ability to maintain accurate records and use a range of digital packages to communicate strategic and operational information. (E) - Excellent planning and organisational skills. (E) - Have a strong attention to detail with high levels of accuracy. (E) - Experience in an electrical goods store is required. General retail experience alone may not be sufficient for this role.
About Us: We are a dynamic, multidisciplinary sports clinic offering physiotherapy, osteopathy, massage therapy, and personal training. Our clinic space includes a reception and waiting area, 2 clinic rooms and gym space. We focus on helping clients enhance their health and performance through a holistic approach to treatment and rehabilitation. Job Overview: As a Part Time Junior Receptionist, you will be the first point of contact for our clients, both in person and over the phone. You’ll play an essential role in ensuring smooth clinic operations by assisting with scheduling, client inquiries, and administrative tasks. This is an excellent opportunity for someone looking to gain experience in a healthcare and fitness environment. Whilst this is currently a receptionist role, there is potential scope to progress to an operations manager role in the future. Key Responsibilities: Greet clients and visitors with a friendly, welcoming demeanor, providing a positive first impression of the clinic. Answer and direct incoming calls, emails, and online inquiries in a professional and timely manner. Schedule and confirm appointments for physiotherapy, osteopathy, massage therapy, and personal training. Manage the diaries of 5 clinicians. Contact and schedule appointments for patients referred from consultants Assist with managing and updating client records in our clinic management software Cliniko. Handle client payments. Maintain the cleanliness and organisation of the reception area and clinic common spaces Clinic opening and closing tasks Key Qualifications & Skills: Previous experience in a receptionist, administrative, or customer service role preferred (but not required). Strong communication skills and a positive, professional attitude. Ability to multitask and handle a variety of tasks simultaneously Familiarity with scheduling systems or clinic management software such as Cliniko is an advantage. Interest or experience in health and wellness is a plus. Strong organisational skills with a keen attention to detail. Ability to work both independently and as part of a collaborative team. A proactive approach to problem-solving and client service. Basic computer literacy (Microsoft Office, email, internet browsing).
We are seeking our next Duty Manager for our Canary Wharf Market Halls! Market Halls are revolutionizing the British food hall scene, breathing new life into iconic landmarks since 2018. Our vision? To transform these spaces into vibrant community hubs, offering diverse dining, drinking, and event experiences. From independent restaurants and food vendors to premium bars and live entertainment, we're committed to delivering top-notch experiences for our guests. Last year marked a significant milestone for us, with both our year-on-year revenue growth and a huge surge of new guests walking through our doors. We even garnered attention on popular shows like The Apprentice and MasterChef. But our journey is far from over – this year, we're gearing up to unveil our new flagship venue in central London, expand to new locations beyond the capital, and introduce exciting new experiences to our venues. As our new Duty Manager, you will receive: - A competitive salary of up to £35,000 per year - Access to Hospitality Rewards, a unique benefits platform offering exclusive discounts for gyms, retailers, and other restaurants, and a 24/7 confidential mental health support hotline. - A 25% discount on ALL MH trade stands, allowing you to enjoy a meal or drink with your loved ones. - Delicious, nourishing team food to keep you energized throughout your workday. - A comprehensive training and development program tailored to each employee, including coaching, mentoring, workshops, and project involvement. As our new duty manager, you will deliver exceptional customer service to all visitors, using your previous experience as an assistant manager/duty manager to lead the floor and drive sales and relations with our traders. We adhere to our core values: We are Passionate, We are Entrepreneurial, We are Adaptable, and most importantly, we are Kind. We are always reaching for the P.E.A.K Market Halls is equal opportunity employer, we celebrate diversity and are committed to building an inclusive environment for all employees.
We are a very small family run Italian restaurant based near to Liverpool Street Station. We are looking for a full time Italian chef, working in a very small team of just two chefs. Together you will be responsible for everything in the kitchen from food preparation, deliveries, orders, hygiene, cooking all dishes in service, cleaning of kitchen including pots and pans and deep cleaning of the kitchen once a week. We are open for lunch and dinner service Monday to Fridays only. You will be required to work Mondays to Fridays from 10.30am to about 3/3.30pm and then again from 6pm until about 10/10.30pm. You will have EVERY weekend off and Bank Holidays as well as 2 weeks holiday over Christmas and New Year and 2 weeks in August when the restaurant is closed. We are looking for someone who is experienced and can work in an open kitchen with customers sitting around the counter watching you work. You need to therefore be clean, hygienic and work in a professional manner. You need to also be able to work calmly under pressure as well as work with quick based energy and enthusiasm. You will need to be a quick learner and we will teach you all our menu dishes (which change frequently) and how we work. As such we are looking for someone who is looking to stay in the same job for a minimum of 1 year. Because we are such a small restaurant, we operate a small kitchen of just 2 chefs who together are responsible for everything in the kitchen: Food preparation, food service, kitchen hygiene and cleaning, delivery of food - putting it away and stock rotation, fridge temperatures and cleaning. Please note there is no KP. This role will begin asap and we are inviting candidates to apply now for interview. MINIMUM EXPERIENCE OF 5 YEARS/ SOUS CHEF LEVEL SALARY BASED ON EXPERIENCE. EVIDENCE OF PROFESSIONAL TRAINING IS REQUIRED FOR THIS ROLE. In return you will receive a highly competitive salary and all your meals will be included whilst on duty.
Waitress/ Waiter responsibility. Greeting and serving customer, providing detailed informations on menus, multi-tasking various front of the house duties. Ultimately, is to provide our Guests an excellent overall dining experience. at Pierino we take extra care of our employees. We are looking for someone who has a can do attitude and can work in a diverse team. Experience required. Be part of a friendly and collaborative team and boost your skill set in a successful London restaurant. Full time//Part time - opportunity to progress to higher positions experience working in a fast pace environment preferably speaking another language is preferred the role can be a hybrid barista and waiter position
Job description We are bei London a high end eco-friendly hair salon with a beautiful calm ambiance, based just 3 minutes walk from Parsons Green tube station, on the District line. We have a fantastic opportunity for an experienced, talented senior stylist to join our growing team. Your responsibilities: Delivering high end customer service bespoke to clients needs while continuing to build good relationships with clients. Uphold our values through organic hair products and principles. Cutting and styling hair for men, women and children. Provide advice and selling the featured Oway organic hair products in the salon to clients. Providing in-depth bespoke consultations for every client's needs from colour and cutting services, to various hair treatments including all colouring techniques. Work full time, flexible hours, on an average of 5 working days between Monday to Saturday. About you: Qualified Hairdresser At least 5 year experience Passionate and focused on your career in hair styling Friendly, polite and professional Enjoys providing good client service Prefers to work in a friendly social team Excellent English and communication skills
Senior Receptionist - Gymkhana Salary - Up to £17.50ph Schedule - Full Time Experience - Previous experience as a Senior receptionist within a Michelin star restaurant or Fine dinning Gymkhana are seeking a Senior Receptionist to join their team. The successful candidate will be friendly, personable and passionate about all things food and drink. This is a fantastic opportunity for an experienced Senior Receptionist looking for a new role in an award winning, critically acclaimed group. The Restaurant Operating in Mayfair for over a decade, Gymkhana is inspired by the bars, social, sports, and members’ clubs of the British Raj in India. It serves contemporary Indian cuisine using seasonal British ingredients, with a strong focus on the tandoori oven. Since its opening in 2013, Gymkhana has garnered numerous accolades, including its first Michelin star and, in 2024, a second Michelin star, making it the first Indian restaurant in London to hold two.The restaurant was also named Restaurant of the Year by Restaurant Magazine and BMW Square Meal in 2014. As Giles Coren of The Times remarked, "Gymkhana is the best restaurant I have ever been to." The Position We're looking for an experienced Senior Receptionist to ensure a welcoming and engaging first impression, and an exceptional guest experience. You will be delivering Michelin Star standards and ensuring a seamless journey for our guests from start to finish. If you have experience in the following, then we want to hear from you: Welcoming and interacting with our guests in a professional and friendly manner, building rapport to encourage their repeat custom; Effectively managing reservations and walk-ins to maximise covers during service; Handling face to face, telephone and email queries in a polite, professional and diplomatic manner.
If you are looking for a new opportunity, apply today! Our team is expanding in London and we are looking for enthusiastic, motivated individuals to become Brand Ambassadors and help represent many international brands on a face to face basis with customers through event based marketing campaigns. Full product coaching is provided, great incentives, unlimited earning potential and opportunities for progression available!
Join the RS Grooming Team – Ruislip’s Premier Barbershop! CHAIRS AVAILABLE TO RENT RS Grooming, located in the heart of Ruislip High Street, is looking for skilled and passionate barbers to join our growing team! We’ve built a strong reputation for delivering top-tier grooming services in a stylish and welcoming environment. Why Work with Us? ✅ Prime Location – High foot traffic on Ruislip High Street means a steady flow of clients. ✅ Modern & Professional Setup – A sleek, well-equipped barbershop designed for efficiency and comfort. ✅ Great Earning Potential – Whether commission-based or chair rental, we offer competitive terms. ✅ Loyal Client Base – Our reputation keeps customers coming back, making it easier for you to build your clientele. ✅ Supportive Team Environment – Work alongside experienced professionals in a friendly, drama-free shop. Who We're Looking For: ✂️ Skilled barbers with experience in fades, beard trims, and modern styles. ✂️ Friendly, professional, and reliable individuals who take pride in their craft. ✂️ Barbers who can build strong relationships with clients and deliver exceptional service. If you’re ready to take your career to the next level, RS Grooming is the place to be! Interested? Contact us today to set up a chat and see if we’re the right fit for you!
Job Opportunity: Agency Waiters for School Events Location: Various Schools Position: Agency Waiter Type: Casual / Event-Based We are currently seeking professional and reliable Agency Waiters to join our team for catering events in schools. This is an exciting opportunity to work in a dynamic and fast-paced environment, ensuring excellent service during school events such as functions, banquets, and other special occasions. Key Responsibilities: Provide high-quality table service during school events Set up and clear dining areas efficiently Ensure a positive experience for guests by delivering excellent customer service Work in a team to ensure smooth event operations Adhere to health and safety regulations at all times Requirements: Enhanced DBS check is mandatory (due to the nature of the work in schools) Ability to thrive in a busy and fast-paced environment Previous experience in waitering or catering is preferred Excellent communication and interpersonal skills Reliable, punctual, and professional appearance Flexibility to work evenings and weekends as required If you are passionate about delivering exceptional service and enjoy working in a lively setting, we would love to hear from you. To Apply: Please send your CV We look forward to hearing from you!
Cut, trim, and prepare different types of meat, including beef, lamb, poultry, and other meats, as per customer requirements. Maintain high hygiene and food safety standards while handling meat and using equipment. Ensure the quality and freshness of meat products by regularly checking stock and expiry dates. Pack, label, and display meat products efficiently for easy customer selection. Provide advice to customers on different cuts, cooking methods, and storage of meat. Operate butchery equipment safely and maintain cleanliness of the work area. Monitor stock levels, assist in ordering supplies, and reduce waste by using meat efficiently. Follow all health and safety regulations related to food handling and workplace safety.
Responsibilities • Assist in the leading and managing the bar team, fostering a collaborative and positive work environment. • Help oversee the daily operations of the bar, ensuring efficient service and adherence to health and safety regulations. • Develop and implement innovative drink menus that complement our culinary offerings. • Maintain inventory control, including ordering supplies, managing stock levels, and minimising waste. • Train and mentor staff in bartending techniques, customer service skills, and product knowledge. • Collaborate with kitchen staff to ensure seamless service during busy periods. • Handle customer inquiries and complaints with professionalism, ensuring guest satisfaction at all times
Develop and oversee the preparation of new menu items, mix grill, burgers and others items in coordination with management while improving existing grill dishes to enhance customer satisfaction. Supervise and oversee the preparation of grilled dishes by junior chefs and cooks, ensuring consistency in taste, texture, and quality. Ensure freshness and quality of meats, vegetables, marinades, and other ingredients received from suppliers. Monitor cooking temperatures and techniques to ensure dishes are cooked to perfection while maintaining high standards. Train and guide junior chefs and kitchen staff in grilling techniques, food safety, and efficient kitchen operations. Maintain hygiene and safety standards, ensuring compliance with food safety regulations and kitchen cleanliness protocols.
Join Our Team as a Spa Hammam Therapist – Full Training Provided & Immediate Start!!! Are you passionate about wellness and relaxation? Do you have a keen interest in traditional Hammam therapies but lack experience? No problem! We provide full training to help you master the art of Hammam treatments and deliver a truly luxurious experience. We are looking for dedicated individuals to join our team as Spa Hammam Therapists. Whether you’re experienced or new to the industry, we’ll equip you with the skills and knowledge to excel in this role. If you have a warm personality, a desire to learn, and a commitment to exceptional customer service, we’d love to hear from you! What We Offer: ✔ Full training provided – No prior experience needed! ✔ Immediate start available – Begin your journey with us today. ✔ A supportive and welcoming team environment. ✔ Opportunities for career growth and development. ✔ Employee discounts and additional tips. Key Responsibilities: Perform traditional Hammam treatments, including exfoliation, cleansing, and soothing massages, ensuring a deeply relaxing and personalized experience. Maintain a calm, clean, and inviting spa environment. Educate clients on the benefits of Hammam therapies and offer home-care recommendations. Assist with retail and sales promotions to enhance the spa experience. What We’re Looking For: ✅ No experience required – Just a passion for wellness and customer care! ✅ A friendly and professional demeanor. ✅ Ability to create a welcoming and therapeutic atmosphere. ✅ Flexibility to work evenings and weekends. ✅ Eligibility to work in the UK or a valid UK work permit/visa. Spa Hours: Mondays, Wednesdays, Fridays & Saturdays: 10:00 AM - 6:00 PM Sundays: 10:00 AM - 5:30 PM Full-time, Permanent From £12.30 per hour Expected Hours: 28 – 35 per week Work Location: 17 Church Street, Edmonton, London, N9 9DY Ready to start your journey with us? Apply now and become part of a truly unique and rewarding spa experience!
Hola Guacamole is looking for a team members to join our team in Box park Wembley. We are vibrant Mexican Street Food concept and looking for part time or full time candidates who are passionate about food, reliable and trustworthy. You will be responsible for food preparation, serving customers and maintaining our high food hygiene standards. Kitchen experience is desirable but not necessary. We will teach you how to make our lovely burritos and tacos. We need your great attitude! - NO CASH IN HAND * - Allow to work in the uk
The Breakfast Barista is responsible for preparing and serving high-quality coffee, beverages, and breakfast items to customers in a friendly and efficient manner. The role combines barista expertise with excellent customer service, ensuring a welcoming atmosphere for guests during the morning rush. Key Requirements for the role: · Previous experience as a barista or in a customer-facing role (preferably in a high end busy environment within the hotel, leisure or hospitality industry would be a distinct advantage) · Familiarity with coffee preparation techniques (latte art) and equipment operation. · Basic knowledge of food handling and sanitation practices. · Strong communication and interpersonal skills. · Ability to multitask and work efficiently in a fast-paced environment as part of a team and work under pressure in a challenging environment with minimum supervision. · Positive attitude and commitment to providing exceptional customer service. · Basic Food Hygiene Certificate (desirable) · High standard of personal presentation · Excellent communication and interpersonal skills with a confident and outgoing personality and an ability to interact with people at all levels · Ability to take initiative and resolve queries in a practical and positive manner · Good attention to detail · Confident and outgoing personality Must have experience in LATTE ART
We are a critically acclaimed Michelin Guide listed modern Mexican restaurant in London Bridge, Marylebone and a Café in Shoreditch. We are looking for talented individuals to join our team who are enthusiastic, eager to learn and team players who thrive working in a vibrant and fast paced environment. We aim to provide exceptional food, drinks, and hospitality so our guests have a special and memorable experience. We offer a great working environment, benefits and career opportunities. We love what we do and are proud of how we do it. If you think this would be the work environment for you we would love you to join our team. Benefits include: - Christmas and Boxing Day off - Staff food and drinks - Membership to the CODE hospitality app - 50% off food on tables up to 4 people - Paid day off on your birthday - Pension scheme M ain responsibilities for the BarBack: - A barback is responsible for assisting bartenders by ensuring they have everything they need to serve customers efficiently. - Restocking glasses and other supplies needed to make drinks - Stocking the bar, keeping areas clean, preparing garnishes, organizing supplies, and supporting other bar staff. Salary £13.50 per hour
As a Barista at Badu Café, you will play an essential role in delivering exceptional service while fostering a sense of belonging for all visitors. Your expertise in coffee preparation and customer service will be paired with your passion for community engagement. Badu Café is committed to connecting local residents with sports clubs, wellness initiatives, and educational opportunities, especially in light of ongoing regeneration efforts. As a Barista, you will act as an ambassador, providing not only high-quality beverages but also helping customers connect with resources that enhance their lives. Key Responsibilities: Customer Service Excellence: Deliver friendly, attentive, and personalized service to each customer, ensuring a welcoming and valued experience. Prepare and serve a variety of high-quality coffee and food items, maintaining consistency and attention to detail. Handle customer inquiries warmly, ensuring that each visitor feels comfortable and connected. Community Engagement and Signposting: Gain a thorough understanding of Badu Café’s sports clubs, wellness programs, and community initiatives. Proactively inform and guide customers to these local opportunities, helping them get involved and benefit from available services. Build rapport with customers to identify those who may benefit from community programs and direct them accordingly. Creating a Sense of Belonging: Contribute to creating a welcoming, inclusive environment that celebrates diversity and encourages social interaction. Foster a sense of community by engaging with regular customers, ensuring they feel part of the Badu Café family. Contribute ideas and support events or promotions that reinforce Badu Café as a central hub for local connection and engagement.
Exciting New Opportunity – Join Our Team at Proparts Direct! Are you passionate about cars and customer service? Do you want to be part of a growing business in the automotive industry? Proparts Direct is looking for a dedicated and enthusiastic sales assistant to join our team in Romford! About Us: ProParts Direct is a leading supplier of high-quality car servicing parts, providing customers with the best products and expert advice. We take pride in our exceptional service and extensive range of parts to keep vehicles running smoothly. The Role as a Shop Assistant, you will: ✅ Assist customers in finding the right car parts and accessories ✅ Provide excellent customer service and expert advice ✅ Manage stock, process orders, and handle deliveries ✅ Maintain a well-organized and efficient store environment ✅ Work with a friendly team in a fast-paced, exciting workplace What We’re Looking For: 🔹 A passion for cars and automotive parts 🔹 Strong customer service and communication skills 🔹 Previous experience in retail, sales, or automotive parts (preferred but not essential) and a strong social media understanding 🔹 Ability to work in a team and independently 🔹 Enthusiastic and willing to learn What We Offer: 🚗 Competitive salary and staff discounts 🚗 Full training and career growth opportunities 🚗 A dynamic and supportive team environment 🚗 The chance to be part of an expanding business in Romford 📍 Location: 265 London Road, Romford, RM7 9NJ 📅 Full-Time / Part-Time Positions Available If you’re ready for an exciting opportunity and want to grow with us, we’d love to hear from you! Join Pro Parts Direct and drive your career forward! 🚀🔧
Responsible for welcoming and greeting all guests Building your own DND network and keep contact with regular guests Excellent customer service skills in person and over the phone Positive attitude and aim to provide communication skills Setting up events & executing them Organizing trainings for your team Capable of doing interviews and appraisals Contribute your part to the management team Final responsibility of all bookings, reservations, complaints
We're looking for a Full time Barista with great knowledge of coffee for our restaurant in Belgravia. ·1-year experience in specialty coffee and in a fast-paced environment ·Making smoothies and serving basic alcoholic beverages ·Ensuring drink leaves the bar to a consistently high quality standard ·Ability to cope under pressure in a busy environment ·Ability to pour consistent latte art ·Have an outgoing personality and genuinely enjoy talking to customers ·Able to work quickly, calmly, and efficient during busy periods What we offer: -Comprehensive induction In-house training sessions & supplier classes -Paid annual leave -Meals on Duty -Uniform provided Required: - Must have relevant experience -You must have the right to work in the UK
30-40 hours a week, £13-£14.50 per hour + cash tips, 2 days OFF. An opportunity to join a renowned Pancake Chain in High Holbornwith more than 50 years of service and a Managment team with a proven track record for training and developing. Position available immediately taking order Customer Focused Cash handling and closing responsibility position available immediately
We are an award-winning company located in Belfast, expanding our sales team to enhance customer outreach and provide exceptional service. Specializing in field sales and marketing solutions, we focus on increasing brand awareness and revenue while ensuring outstanding customer experiences. This subcontracted role rewards high performers with sales-based earnings and incentives. What We Offer: - Recognition: Experience a supportive company culture that values effort and success, featuring weekly meetings and national award ceremonies. - Skill Development: Acquire essential skills in sales, customer service, negotiation, marketing, brand awareness, leadership, and motivation through comprehensive training sessions led by experienced professionals. - Career Opportunities: Benefit from clear progression paths that enable you to grow within the organization and transition into leadership roles, where you can mentor others and contribute to planning and business strategy. - Incentives: Enhance your earnings with additional incentives, event invitations, and opportunities for international travel. - Location: We are situated in an excellent Belfast location, conveniently close to transport links and hospitality venues, perfect for team socializing after work. - No Business Development Required: All clients are provided, allowing you to start making sales and earning commissions immediately. Responsibilities: - Sales: Engage in field sales activities, representing your clients by interacting with the public. - Team Collaboration: Collaborate with fellow sales representatives to refine sales pitches and customize them for various customers. - Brand Awareness: Promote client brand awareness by effectively communicating the benefits of their products or services to potential customers. - Knowledge Sharing: Attend meetings to stay informed about product and service details, ensuring you can confidently address customer inquiries regarding pricing, benefits, and statistics. - Client Representation: Wear client-branded accessories to represent the brand clearly and build trust with customers. - Customer Experience: Deliver exceptional customer service, ensuring a positive customer journey that fosters retention and referrals. - Meetings and Events: Participate in daily office meetings and optional events, including workshops, social/team-building nights, award ceremonies, and networking opportunities. Sales Representative Requirements: - Communication Skills: Strong face-to-face communication skills in English are essential, as this role involves residential environments. - Mindset: A positive attitude, persistence, and a target-oriented approach are vital for success. - People Skills: Enjoy working collaboratively, meeting new people, and building relationships. - Experience: This is an entry-level role that provides an opportunity to learn. While prior sales experience is not required, candidates from customer-facing industries such as retail, hospitality, and customer service often possess the customer-first mindset our client values. If you are excited about this opportunity and eager to advance your career in sales, please submit your most recent CV and contact information. Our recruitment team will promptly reach out to successful candidates
Experience bartender/waiting staff needed for a busy family run bar & restaurant. Role includes both making drinks & serving tables, taking orders, organising bookings. Experience is needed in at least one area. Serious applicants only!!! Duties include taking food & drink orders putting orders on the till system making drinks/cocktails taking cash & card payments being attentive to customers providing a high level of customer service checking reservations & booking times setting up & closing down the bar & restaurant
Ø Oversee and manage the daily activities of the shop floor team, ensuring tasks are completed efficiently. Ø Schedule staff shifts, manage attendance, and allocate responsibilities based on strengths and workload. Ø Ensure high levels of customer satisfaction by addressing customer inquiries, resolving complaints, and overseeing the quality of service. Ø Monitor sales performance and work towards achieving sales targets, motivating the team to meet or exceed goals. Ø Ensure the shop floor is visually appealing by maintaining high standards of presentation and cleanliness. Ø Train new staff members on store procedures, customer service, and product knowledge.
Looking for a Cocktail Bar Tender to join our bar team at Harry's Bar & Dining Room in London EC4. Small family company, must be able to work on Tuesday, Wednesday, Thursday, and Fridays/Mondays when required. We are closed weekends. Must have knowledge of mixing cocktails, serving drinks to the customers and keeping the bar clean, amongst other duties. - 28 days holiday pro rata - pension - meal on duty - friendly team (and customers!) Look forward to hearing from you. Immediate start.
Unisex Hairstylist Job Description Job Summary: We are seeking a skilled and creative Unisex Hairstylist to join our team. The ideal candidate will be proficient in cutting, styling, and treating hair for both men and women, ensuring excellent customer service and satisfaction.
Restaurant Receptionist required Monday to Friday for our family run restaurant and bar in London EC4. We are looking for someone to fit into our team and work alongside the managers, assisting in the smooth running of the business. General reception duties to include using our Opentable System, administrative tasks, taking care of customers and assisting in all areas of the restaurant. Experience in a similar position would be advantageous. Hours to be Monday to Friday approx 9 – 5, (two of these days working until 7.00pm normally Tuesday and Thursday). Salary will be in the region of £35,000 pa including tronc dependent on experience. Please note this will be paid as hourly pay of £12.00 plus an hourly pay of tronc at approx £5.00 per hour. Monthly pay. Pension 28 days holiday Meal on duty
PHILIPPE CONTICINI is hiring for a waiter/waitress. We are a luxury french pattiserie based in woodside park We are recruiting for waiter and waitress start experience is a must The role involves serving customers, cleaning tables, assist in coffee making when needed, opening and closing store, cleaning duties. The working hours are 10 am till 7 pm. 1 hour break. 28 days holiday. Paid monthly including service charge. Looking for full time and weekend availability.
As a Barber at [Mo's Sharp Style Barber] you will be responsible for providing high-quality haircuts, shaves, and grooming services to our valued clients. You will play a key role in delivering an exceptional customer experience while contributing to the success and growth of the shop. Male and female barber requires.
A Shop Supervisor in a retail business plays a critical role in ensuring the smooth operation of the store, maintaining high levels of customer satisfaction, and managing the team effectively. The duties and responsibilities are tailored to the fast-paced and customer-focused nature of the grocery industry. Here’s a detailed breakdown of duties which we required for the job. 1. Team Management - Supervise and lead store staff, including cashiers, stock clerks, and customer service representatives. - Assign tasks, set schedules, and ensure adequate staffing during peak hours. - Train new employees on store policies, procedures, and customer service standards. - Monitor employee performance and provide feedback or coaching as needed. - Foster a positive and productive work environment. 2. Customer Service - Ensure customers receive prompt, friendly, and efficient service. - Address customer complaints, inquiries, and issues in a professional manner. - Monitor customer feedback and implement improvements to enhance the shopping experience. - Maintain a clean, organized, and welcoming store environment. 3. Inventory Management - Oversee stock levels and ensure shelves are well-stocked and organized. - Coordinate with suppliers and vendors for timely delivery of groceries. - Conduct regular inventory checks to prevent overstocking or stockouts. - Manage perishable items (e.g., fruits, vegetables, dairy) to minimize waste and ensure freshness. - Implement inventory control systems to track stock accurately. 4. Store Operations - Ensure the store operates efficiently and complies with company policies and procedures. - Oversee the opening and closing procedures of the store. - Monitor cash registers, handle cash discrepancies, and ensure accurate transactions. - Maintain store cleanliness, including aisles, checkout areas, and storage spaces. - Ensure compliance with health and safety regulations (e.g., food safety standards. 5. Sales and Promotions - Implement promotional campaigns and ensure displays are attractive and well-stocked. - Monitor the effectiveness of promotions and provide feedback to management. - Upsell products and encourage customers to take advantage of deals. - Analyze sales data to identify trends and opportunities for growth. 6. Quality Control - Inspect incoming goods to ensure they meet quality and freshness standards. - Remove expired or damaged products from shelves promptly. - Ensure proper storage of perishable and non-perishable items to maintain quality. 7. Financial Management - Monitor daily sales and cash flow. - Prepare and submit sales reports to management. - Identify opportunities to reduce costs and improve profitability. - Manage budgets for staffing, inventory, and store operations. 8. Health and Safety Compliance - Ensure the store complies with food safety regulations and hygiene standards. - Train staff on proper handling and storage of groceries. - Conduct regular safety inspections and address potential hazards. - Maintain proper documentation for health and safety audits. 9. Vendor and Supplier Coordination - Build and maintain strong relationships with suppliers and vendors. - Negotiate pricing and terms to ensure cost-effectiveness. - Resolve any issues related to deliveries, quality, or pricing. 10. Problem-Solving - Address operational challenges, such as equipment malfunctions or staffing shortages. - Handle customer complaints and resolve conflicts effectively. - Develop contingency plans for unexpected situations (e.g., power outages, supply chain disruptions 11. Reporting and Analysis - Generate reports on sales, inventory levels, and customer feedback. - Analyze data to identify trends, inefficiencies, and areas for improvement. - Provide recommendations to management for optimizing store performance. 12. Communication and Collaboration - Act as a liaison between staff and upper management. - Communicate store goals, policies, and updates to the team. - Collaborate with other departments (e.g., marketing, logistics) to ensure alignment. Key Skills and Qualities - Strong leadership and team management skills. - Excellent communication and interpersonal abilities. - Attention to detail and organizational skills. - Knowledge of grocery products, inventory management, and food safety standards. - Ability to work in a fast-paced environment and handle multiple tasks. - Customer-focused mindset with a problem-solving attitude.
A Shop Supervisor in a retail business plays a critical role in ensuring the smooth operation of the store, maintaining high levels of customer satisfaction, and managing the team effectively. The duties and responsibilities are tailored to the fast-paced and customer-focused nature of the grocery industry. Here’s a detailed breakdown of duties which we required for the job.: ** 1. Team Management** Supervise and lead store staff, including cashiers, stock clerks, and customer service representatives. Assign tasks, set schedules, and ensure adequate staffing during peak hours. Train new employees on store policies, procedures, and customer service standards. Monitor employee performance and provide feedback or coaching as needed. Foster a positive and productive work environment. ** 2. Customer Service** Ensure customers receive prompt, friendly, and efficient service. Address customer complaints, inquiries, and issues in a professional manner. Monitor customer feedback and implement improvements to enhance the shopping experience. Maintain a clean, organized, and welcoming store environment. ** 3. Inventory Management** Oversee stock levels and ensure shelves are well-stocked and organized. Coordinate with suppliers and vendors for timely delivery of groceries. Conduct regular inventory checks to prevent overstocking or stockouts. Manage perishable items (e.g., fruits, vegetables, dairy) to minimize waste and ensure freshness. Implement inventory control systems to track stock accurately. ** 4. Store Operations** Ensure the store operates efficiently and complies with company policies and procedures. Oversee the opening and closing procedures of the store. Monitor cash registers, handle cash discrepancies, and ensure accurate transactions. Maintain store cleanliness, including aisles, checkout areas, and storage spaces. Ensure compliance with health and safety regulations (e.g., food safety standards). ** 5. Sales and Promotions** Implement promotional campaigns and ensure displays are attractive and well-stocked. Monitor the effectiveness of promotions and provide feedback to management. Upsell products and encourage customers to take advantage of deals. Analyze sales data to identify trends and opportunities for growth. ** 6. Quality Control** Inspect incoming goods to ensure they meet quality and freshness standards. Remove expired or damaged products from shelves promptly. Ensure proper storage of perishable and non-perishable items to maintain quality. ** 7. Financial Management** Monitor daily sales and cash flow. Prepare and submit sales reports to management. Identify opportunities to reduce costs and improve profitability. Manage budgets for staffing, inventory, and store operations. ** 8. Health and Safety Compliance** Ensure the store complies with food safety regulations and hygiene standards. Train staff on proper handling and storage of groceries. Conduct regular safety inspections and address potential hazards. Maintain proper documentation for health and safety audits. ** 9. Vendor and Supplier Coordination** Build and maintain strong relationships with suppliers and vendors. Negotiate pricing and terms to ensure cost-effectiveness. Resolve any issues related to deliveries, quality, or pricing. ** 10. Problem-Solving** Address operational challenges, such as equipment malfunctions or staffing shortages. Handle customer complaints and resolve conflicts effectively. Develop contingency plans for unexpected situations (e.g., power outages, supply chain disruptions). ** 11. Reporting and Analysis** Generate reports on sales, inventory levels, and customer feedback. Analyze data to identify trends, inefficiencies, and areas for improvement. Provide recommendations to management for optimizing store performance. ** 12. Communication and Collaboration** Act as a liaison between staff and upper management. Communicate store goals, policies, and updates to the team. Collaborate with other departments (e.g., marketing, logistics) to ensure alignment. ** Key Skills and Qualities** Strong leadership and team management skills. Excellent communication and interpersonal abilities. Attention to detail and organizational skills. Knowledge of grocery products, inventory management, and food safety standards. Ability to work in a fast-paced environment and handle multiple tasks. Customer-focused mindset with a problem-solving attitude. By effectively managing these responsibilities, a Shop Supervisor ensures the grocery store operates efficiently, delivers exceptional customer service, and achieves its sales and operational goals.
A Shop Supervisor in an online retail e-commerce business plays a crucial role in ensuring smooth operations, customer satisfaction, and efficient team management. Below are the key duties and responsibilities: 1. Team Management Supervise Staff: Oversee the performance of customer service representatives, warehouse staff, and other team members. Training: Train new employees on company policies, product knowledge, and customer service standards. Scheduling: Create and manage work schedules to ensure adequate coverage during peak hours. Performance Reviews: Conduct regular performance evaluations and provide feedback to team members. 2. Customer Service Issue Resolution: Handle escalated customer complaints and ensure timely resolution. Quality Assurance: Monitor customer interactions to ensure high service standards are maintained. Feedback Collection: Gather customer feedback to identify areas for improvement. 3. Operations Management Order Fulfillment: Oversee the order processing, packaging, and shipping to ensure timely delivery. Inventory Management: Monitor stock levels and coordinate with suppliers to replenish inventory as needed. Quality Control: Ensure products meet quality standards before they are shipped to customers. 4. Sales and Marketing Support Promotions: Assist in implementing online sales promotions and marketing campaigns. Product Listings: Ensure accurate and appealing product descriptions and images on the e-commerce platform. Sales Analysis: Analyze sales data to identify trends and recommend strategies to boost sales. 5. Technology and Systems Platform Management: Oversee the functionality of the e-commerce platform, ensuring it is user-friendly and up-to-date. Data Security: Ensure customer data is handled securely and in compliance with data protection regulations. System Troubleshooting: Address technical issues related to the e-commerce platform and coordinate with IT support if necessary. 6. Reporting and Analytics Performance Metrics: Track key performance indicators (KPIs) such as order accuracy, delivery times, and customer satisfaction. Reporting: Prepare regular reports on sales, customer service performance, and operational efficiency. Data Analysis: Use analytics tools to gain insights into customer behavior and sales trends. 7. Compliance and Policies Policy Enforcement: Ensure all team members adhere to company policies and procedures. Regulatory Compliance: Stay updated on e-commerce regulations and ensure the business complies with legal requirements. 8. Vendor and Supplier Coordination Supplier Relations: Maintain good relationships with suppliers and negotiate terms to ensure cost-effectiveness. Vendor Management: Oversee the performance of third-party vendors, such as logistics partners. 9. Continuous Improvement Process Optimization: Identify inefficiencies in operations and implement improvements. Innovation: Stay updated on industry trends and recommend new technologies or strategies to enhance the business. 10. Communication Internal Communication: Facilitate clear communication between different departments (e.g., marketing, warehouse, customer service). External Communication: Serve as a point of contact for external stakeholders, such as suppliers and logistics partners. Key Skills and Qualifications: Strong leadership and team management skills. Excellent communication and customer service skills. Proficiency in e-commerce platforms and tools. Analytical skills to interpret sales data and performance metrics. Problem-solving abilities to address operational challenges. Knowledge of inventory management and order fulfillment processes. By effectively managing these duties and responsibilities, a Shop Supervisor can significantly contribute to the success and growth of an online retail e-commerce business.
Delivery driver to do runs for catering company. Deliveries to customer and stock runs 6-8 hours a day. Own car ideally electric so no CC