Customer account manager jobs in United Kingdom

JOB Overview We are seeking an experienced Sales Account Manager to oversee sales activities and develop long-term relationships with landlords and clients based in the UK, with a focus on Chinese-speaking prospective clients. The ideal candidate will play a key role in managing client accounts, maintaining customer satisfaction, and driving new business opportunities. Key Responsibilities • Manage and nurture relationships with existing landlords and clients in the UK housing market, especially Chinese-speaking clients., • Develop and implement sales strategies to grow revenue and expand our client base, • Identify and pursue new business opportunities, especially Chinese-speaking ones. clients., • Serve as the main point of contact for key clients, providing tailored service and timely solutions, • Coordinate with internal teams (e.g., lettings, marketing, operations) to meet client needs, • Attend property viewings, meetings, and events as required to support client engagement, • Maintain accurate records of sales activity and client communications using CRM tools, • Provide regular sales reports and performance feedback to management, • Support marketing campaigns. Skills Required • Strong communication and interpersonal skills, with the ability to build trust with clients., • Excellent negotiation, persuasion, and problem-solving abilities, • Ability to work independently and manage multiple accounts simultaneously, • Target-driven with a proactive approach to generating leads and closing deals, • Proficiency in CRM software and Microsoft Office Suite Experience Requirements • Minimum 5 years of experience in property services, • Experience working with Chinese clients, preferably in the UK property, • Proven record of meeting or exceeding sales targets, • Familiarity with the UK housing market is highly desirable Education Requirements • Bachelor’s degree or above in Business, Marketing, Real Estate, or related fields, • Language requirement: Fluency in Mandarin (spoken and written); proficiency in English is essential. Cantonese is a plus but not required.

Hello! we are looking to expand our ecommerce team we ideally need someone with experience with product listings, product management & customer service skills! job description: list products for sale manage and optimize products market research for keywords for product placement manage accounts health and customer service skills within those managed accounts. please let us know if you have any skills within online marketplaces. Amazon Ebay Onbuy Temu & others full time 5 working days 9-5pm

About the job Job Description The General Ledger Accountant performs a variety of routine and non-routine accounting functions with significant focus on General Ledger accounting. This position is also responsible for supporting the Financial Accounting Manager in conducting key activities such as month-end and quarter-end close, Fixed Assets, Account Reconciliations and Audits. You will be recording and processing a vast range of financial transactions. A General Ledger Accountant is essential for financial reporting, and requires liaison with various departments and individuals across the DO & CO family. To build and maintain excellent working relationships with other department ensuring the provision of a positive and professional service Prepare journal entries, reconcile accounts, and ensure data accuracy. Forward thinking administrator always looking to exceed targets and expectations whilst maintaining the collectiveness of the team and culture of DO & CO Maintaining good working relationships with all DO & CO family members as well as our partners, vendors, and other stakeholders Supporting Financial Accounting Manager with daily tasks as required Conducting accurate record keeping for audit trial and reporting purposes as well as feeding into month end closure activities Maintaining and updating the fixed assets database and intercompany recharge management Prepare, review and submit VAT returns in compliance with regional and international requirements. Monitor VAT transactions and ensure accurate reporting Conduct internal audit to ensure compliance with regulatory and organizational policies Liaise with external auditors and regulatory bodies during inspections and audits Manage and oversee financial statements, ensuring accuracy and compliance with accounting standards Perform reconciliations and analysis of accounts to ensure data integrity Supporting the team with ad hoc requests as and when needed Company Description Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Qualifications BSc in Accounting, Finance or Mathematics or relevant experience in a Financial Administrator/ Assistant role Ready to roll up your sleeves and do what is needed to give our partners the best service with a problem-solving mentality Motivation to deliver exceptional service Well presented, professional individual with a can-do, positive attitude that indulges in team success Self-motivation, resilience, and a positive change champion for DO & CO in a fast-paced environment that requires flexibility and adapting Experience in dealing with customs would be an advantage Meticulous attention to detail and precise record keeping skills Build strong relationships within the DO & CO Family, creating a team spirit, encouraging them to be at their best You are a clear and engaging communicator, strong written and verbal English, and will use a variety of methods to keep the DO & CO Family well informed as well as internal and external stakeholders Flexible in the way you think, making decisions efficiently and handling change to ensure everything we do is right for our partners and the DO & CO family Highly proficient in excel with excellent working knowledge of accounting software packages and the ability to handle and integrate data sources, both manual and electronic Good working knowledge of UK tax, auditing, and commercial regulatory rules Additional Information We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: Competitive salary On-Site role Enjoy perks by referring your friends through our Refer a Friend Scheme On-Site Free Parking Save money and time with On-Site Free Meals Expand your skills and knowledge through our in-house training opportunities. A business where you can have a real impact, we’re not afraid of new ideas! Genuine career development opportunities, both nationally and internationally The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status #docolondon Department: Finance & Accounting Language required: English. The company As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.

We are looking for a responsible and diligent person to run our busy bar in Soho. The person should have experience of managing both the front and back of house operations to ensure the maximisation of sales and profits and reduction in waste and cost. You will be responsible for managing the team of staff and so a knowledge of HR would be an advantage as would a knowledge of the basic accounting functions required to manage the operation effectively. You must hold a personal license and be able to effectively communicate at all levels in English. You must also be able to use both word processors and spreadsheets. The bar is well known and has a loyal LGBTQIA+ and straight clientele and we are looking for someone with the energy and enthusiasm to continue to keep the business fresh and its customers, staff, residents and other stake holders happy. You will report directly to the Directors and should be a mature, self motivated professional with a proven track record in successfully managing a business. Salary and bonus package will depend on experience.

Sales Development Representative (SDR) 📍 Location: Remote (London HQ) 📊 Reports to: Sales Lead About Timebook Timebook is a modern product management platform designed for product teams. Our AI-assisted workflows centralise insights, connect customer needs to business goals, and streamline delivery—helping teams eliminate silos, improve collaboration, and get the right things done faster. Founded in 2023 and backed by £12M funding, we’re on a mission to transform how product teams discover, plan, and deliver remarkable products. With offices in London, Poland, and California, and a 15-person team, we’re growing fast and looking for ambitious talent to join us. The Role We’re seeking a motivated, results-driven Sales Development Representative (SDR) to fuel our growth. You’ll generate qualified opportunities for the Sales Lead through outbound prospecting, research, and relationship building. This is a high-activity, high-impact role—perfect for someone who wants to break into SaaS sales, thrive in a fast-paced environment, and play a pivotal role in scaling an early-stage company. What You’ll Do Prospect & Research: Identify target accounts and engage decision-makers via email, phone, and LinkedIn. Qualify Leads: Assess fit against our Ideal Customer Profile and uncover real business needs. Generate Meetings: Book high-quality demos and sales appointments for the Sales Lead. Follow Up & Nurture: Build rapport and maintain timely, value-driven communication. Support Campaigns: Partner with marketing to test outreach sequences and share feedback. Use Sales Tools: Keep activities up to date in Attio and leverage prospecting tools (Cognism, LinkedIn Sales Nav, etc.). Share Insights: Report trends, objections, and prospect needs to help sharpen our positioning. About You ✅ 1–2 years’ experience in B2B sales or business development (SaaS a strong plus). ✅ Proven comfort with outbound prospecting and hitting activity targets. ✅ Excellent written & verbal communication skills. ✅ Organised, proactive, and able to manage multiple priorities. ✅ Familiarity with CRM tools (Attio, HubSpot, Salesforce, etc.). ✅ Passion for startups, technology, and AI-powered solutions. Why Join Us Competitive base salary + commission. Work closely with experienced sales leadership and founders. Clear career development opportunities in a scaling SaaS company. Flexible, remote-friendly environment. Make a visible impact in reshaping how product teams work.

About the job Job Description Build robust and sustainable individual relationships with all levels of contact within the Customer organisation, with positive and pro-active Customer Engagement, acting as an ambassador for the company and covering all aspects of our group trading. Understand the company’s contractual deliverables ensuring customer expectations are met or exceeded through the delivery of a high level of customer service and compliance. Support in effectively implementing and communicating account plans and activities. Attend all (relevant) internal and external meetings with the client while acting as an interface between all internal functions – operations, health and safety, menu development and senior management to drive continuous improvement and innovation. Effectively use data in all aspects of the business and to drive objective decision making Oversee and ensure customer audits (direct or third party) are managed with all internal teams including the customers performance team. Ensure inventory for nominated lines is captured and discussed on a bi-weekly basis with the client, agreeing burn-off or write-off as appropriate. Ensure the timely distribution of customer instructions and other relevant information as required within the company monitoring internal teams acknowledge and implement the same. Ensure the timely investigation and response to all customer complaints, delays, and other incidents with service impact Assist the Senior Account Manager to ensure trials are coordinated with clear objective, success criteria and measurements. Capturing action points and coordinating corrective action plans and/ or commercial impact for presentation back to the client. Oversee and ensure the accurate performance data capture against contractual KPIs, flagging trends to Process Owners and Customer and Product director, especially around OTP and safety issues. Company Description Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Qualifications Strong airline industry experience or demonstrable relevant industry experience (catering, logistics, retail, hospitality, operational) Demonstrable account management / customer services experience Strong interpersonal skills to build good customer and group company relationships Good presentation and team leadership skills Passion for providing excellent customer service Basic Food Safety and Hygiene understanding Ability to think strategically and commercially Strong analytical and numeracy skills Process driven and comfortable with complex data requirements Developing skills in forward planning with experience of Project Management related work Proficient IT skills, including Microsoft Excel, Word, and PowerPoint – with an ability and/or willingness to learn other systems as required. Experience in Paxia system highly desirable. Effective communicator with excellent written and verbal communication skills in English. Additional Information We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: Competitive salary based on experience Training and qualifications needed to perform your duty including Food Safety Qualifications Access to CIPD to expand your skills and knowledge Free on-site staff meals On-Site role Pension scheme Salary reviews in line with personal performance Opportunity to travel and work at DO & CO events nationally and internationally. Enjoy perks by referring your friends through our Refer a Friend Scheme A business where you can have a real impact, we’re not afraid of new ideas! The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status #docolondon Department: Account Management Language required: English. The company As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.

Overview: Holiday Inn London – Kensington High Street, one of Europe's largest Holiday Inns, is seeking a dynamic and experienced Bar and Lounge Supervisor to join our team. This role is pivotal in overseeing the operations of our lobby lounge bar and in-house Starbucks Cafe, ensuring exceptional hospitality experiences for our guests. (Important Note: This is a full-time position requiring year-round availability. The successful candidate must be able to commit to consistent attendance and fulfil all scheduled duties without seasonal interruptions). Responsibilities: Manage daily operations of the lobby lounge bar and in-house Starbucks Cafe, including staffing, inventory management, and quality control. Lead team members to deliver outstanding customer service and memorable guest experiences. Foster a culture of teamwork and collaboration among baristas, bartenders, and serving staff. Implement and maintain high standards of service, cleanliness, and safety in both bar and cafe areas. Develop and execute innovative beverage and food offerings that align with brand standards and guest preferences. Ensure compliance with licensing laws, regulations, and safe serving practices. Handle guest inquiries, concerns, and complaints promptly and professionally. Work closely with the Food & Beverage Manager to achieve financial goals and maintain cost control. Recruit, train, and develop team members to enhance their skills and career progression. Collaborate with the marketing team to promote bar and cafe offerings and drive revenue. Requirements: Previous experience in a similar role, preferably in a high-end hotel or independent cocktail bar/brasserie setting. Exceptional customer service skills with the ability to resolve issues diplomatically. Strong leadership qualities with a magnetic personality that inspires the team. Knowledge of licensing laws, regulations, and safe serving practices. Flexibility to work nights, weekends, and holidays as required. Excellent communication and organizational skills. High level of integrity and accountability. Benefits: Competitive salary plus benefits and Tronc. Opportunities for career development within a commercial and ambitious brand.

Key Responsibilities: Client Support/Customer Service – Issue product quotations, answering calls, dealing with queries for both Cleaning & Washroom Clients. Manage new sales leads. Route planning- daily schedules and reactive jobs for the operatives. Office Support – Answering telephones, Stock control & orders – all products are neatly stored away and notify members of staff of product delivery. Schedule Planning – Lead Support for the operatives. Daily schedules and reactive jobs for the operatives. Contracts Management System – Updating of tasks on contracts, supplier orders, attaching documentation to contracts. Assist Directors and Office Manager with any adhoc requests. Area Manager Support – Provide quotations, update folders on server, collating communication & signing in books, co-ordinate the implementation of new contracts on time by ensuring adequate and correct stock is available and adequate teams are mobilised effectively. Accounts Support – Cross check sales & purchase invoices. Liaise with Health & Safety to make sure all RAMS and procedures for Services are up to date. Attend Operations meetings at Head Office with the Office Manager and subcontractors. Establish and manage new supplier leads. Key Skills & requirements: Have excellent attention to detail Have sound administration and organisational skills Be computer literate (minimum of word/excel) Have the ability to communicate with people at all levels Be ambitious to learn, develop and succeed Be customer focused.

Key Responsibilities: Management & Leadership Manage a team that includes machine operators and a quality controller. Recruit and train machinists for the production line. Monitor employee performance, provide feedback and conduct regular performance evaluations. Organise and lead training days for the team. Ensure a great team dynamic, motivating everyone to meet deadlines and work collaboratively. Production & Quality Control Oversee the day-to-day operations of the studio, including managing sampling and production schedules. Ensure samples and production orders are made to the highest quality standards, on time, and within budget. Check in-line quality to ensure consistency in production and finished garments. Resolve any construction issues at the PPS (Pre-Production Sample) stage. Implement and maintain quality control standards, ensuring all products meet customer specifications and industry regulations. Operational Excellence Monitor production processes to identify and implement opportunities for improvement. Ensure all bundles sent to machinists have the correct trims and materials to prevent lost time. Conduct regular housekeeping to maintain a tidy and organised studio floor. Plan and allocate resources efficiently to optimise production schedules. Select, maintain and organise the repair of all equipment and machinery. Accountability: You will be directly accountable for: The timely completion and delivery of all project deadlines. The consistent quality of all products. Controlling garment production costs. Minimising the number of repairs and recuts. Ensuring all health and safety guidelines are followed. Qualifications: At least 15 years of experience in garment manufacturing. Extensive knowledge of garment production processes, from machinery to construction. Proven leadership and team management skills, with the ability to motivate and inspire a team. Excellent communication and interpersonal skills. Strong problem-solving and analytical abilities to identify and resolve production issues. The ability to work under pressure and meet tight deadlines. Knowledge of lean manufacturing principles is a bonus. You will report to the Operations Manager. Day-to-Day Tasks Management & Leadership Walk the atelier floor regularly to monitor staff performance. Provide clear and accurate information to machinists. Communicate with senior management about production progress and challenges. Review workers' performance and identify training needs. Production & Quality Control Make high-quality samples and PPS (Pre-Production Samples) on time and within budget. Monitor production processes to ensure efficiency. Implement and maintain quality standards on all products. Check garments for any quality issues before they leave the studio. Resolve any construction issues that arise during the PPS stage. Ensure machinists have the correct trims and materials. Operational Planning Plan and organise your day and week to manage competing priorities. Select the right resources for each operation to maximise efficiency. Be proactive in identifying and resolving production issues before they cause delays. Ensure all team members adhere to health and safety guidelines. Take responsibility for the maintenance and repair of all studio equipment and machinery. Success Metrics The Floor Manager's day is a dynamic blend of planning, hands-on problem-solving, and team leadership to ensure the atelier runs smoothly. Planning: You’ll work with the Operations Manager to plan the upcoming week's workload, with a focus on preparing the next day's schedule the day before. Problem-Solving: You'll be actively involved on the floor, providing guidance and showing machinists how to efficiently work through any technical challenges that arise with a specific style. Efficiency: You’ll be continuously monitoring production times, communicating budgeted hours to the team and keeping work on track to prevent projects from running over time. Quality: You'll conduct regular quality checks to identify potential issues early. You'll also work directly with the Quality Controller to ensure all garments meet our standards and get machinists to rectify any issues immediately. Manage Machinists: You’ll conduct performance reviews, offer training where needed and keep management informed on the team's progress. What Success Looks Like Success in this role is not just about meeting deadlines; it's about fostering a high-performing, efficient, and collaborative environment. Financial Performance: The overall budgeted time for each style is consistently met or beaten, leading to improved profitability. Increased Output: Items move through the studio quickly, allowing the team to increase output without sacrificing quality. Quality & Accountability: The number of repairs is minimised, and the team takes ownership of fixing any issues on their own time. Team Synergy: Everyone works together toward the same goals, actively helping each other out. Organisational Excellence: The atelier operates as a highly efficient and organised environment, reflecting a clear sense of order and purpose.

About us: At Urban Greens, we believe that perfectly crafted salads can empower how we eat and feel. We are creators - leading the salad revolution to redefine London’s healthy eating scene. What does that mean? It means we’re bringing people together, one salad at a time, connecting them to real ingredients, unbeatable flavour and a community of people who care. Now at 5 stores strong, and with big plans for growth we're looking to expand our team! We’re looking for someone who brings fun, energy, has a keen eye for detail, and solves problems with a smile! Position: General Manager We are seeking an experienced and dedicated General Manager to join our growing team! The ideal candidate will help oversee all aspects of the store, ensuring exceptional customer service, effective staff management, strong financial performance, and full compliance with health and safety regulations. The General Manager will be the driver of the store’s success by creating a positive dining experience for our guests and upholding the highest standards of quality and service, all whilst championing the UG brand. Key Responsibilities: Full responsibility and accountability for your store’s overall profitability. Driving sales in alignment with targets and always pushing for inventive ways to grow the business. Train and develop your team, managing them day to day as well as ensuring Urban Greens culture comes first. Ensure exceptional customer service, handling any conflict effectively and with a customer first approach. Monitor customer feedback and make improvements based on insights. Fully responsible for all cost control within your store. Accountable for cost of goods and labour management. Monitor food quality and ensure compliance with health and safety regulations. Monitor supplier performance and evaluate product quality, ensuring Urban Greens standards for quality are maintained. Be an ambassador for everything Urban Greens stands for, ensuring our brand reputation is upheld at every customer touchpoint. Benefits: A generous 50% discount at any Urban Greens location. Complimentary meal during your shift. 28 days of annual leave. Opportunities for skill development and career advancement. Competitive salary + exciting bonus programme.

Company Description Vindey is an AI-powered property management platform designed to give property teams superhuman efficiency. We help landlords, letting agents and property managers automate repetitive tasks, manage workflows faster and deliver better experiences to tenants and clients. We are a fast-moving PropTech startup with an ambitious vision and a small, high-performing team where every person makes a big impact. Role Description We are looking for a self-motivated and results-driven Sales Representative who can take full ownership of our UK sales pipeline. This is a role for someone who can find opportunities, open doors, deliver compelling presentations and close deals with confidence. You will be speaking directly to decision-makers in property management companies, demonstrating how Vindey can save them time, reduce costs and help them scale. What You Will Do Manage the full sales process from lead generation and outreach to pitching, negotiation and closing Build strong relationships with property managers, landlords and letting agents Deliver product demos that clearly showcase Vindey’s value Maintain a healthy sales pipeline and track progress Provide customer insights to help improve our product and approach What We Are Looking For Proven track record in B2B sales, ideally in PropTech or SaaS Excellent communication, presentation and negotiation skills Self-starter who thrives in an environment with high autonomy and accountability Comfortable working on a commission-only basis UK-based with knowledge of the property market Compensation and Growth Path • 40% commission on every deal from day one, • 50% commission on every deal after hitting your monthly target, • Potential for an equity stake in Vindey if you are a strong fit for the company and the market, • Fully remote role based in the UK, • For the right long-term fit, the option to transition to a competitive base salary plus commission package in line with UK standards, • Direct collaboration with the founders and a voice in shaping our growth strategy If you are hungry for high commissions, want to work remotely and like the idea of joining a high-growth AI PropTech startup at an early stage, we would love to hear from you.

Studio Manager Role – Job Description Location: Bushey/Watford, London Hours: 5 days a week (Wednesday – Sunday) Salary: Competitive, based on experience About us Circular Threads is the UK’s first curated marketplace for preloved South Asian fashion, dedicated to promoting sustainability and community within the fashion industry. We are looking for a motivated and organised Studio Manager to oversee our studio operations and lead customer appointments. Role Overview The Studio Manager will be responsible for managing day to day operations of our studio including inventory management, customer appointments, seller management and event preparation. This role is crucial in ensuring the studio and inventory is managed smoothly while maintaining excellent customer service across the business. Key Responsibilities The Studio Manager role will lead all aspects of the studio and will have responsibilities (including but not exclusive to): Customer Management & Sales: • Managing our WhatsApp business / customer support management, • Stock Management: Responsible for using the valuations calculator, approving and rejecting items based on popularity, previous sales history and availability, • Appointment coordination: Lead appointments with potential buyers, ensuring a welcoming and informative experience, in-depth knowledge of outfits is required, • Taking appointments & facilitating sales, • Improving shopping experience through customer feedback and service enhancement Seller Management: • Manage seller forms (Standard / VIP applications and processing), • Managing issues with sellers (e.g. faulty items, disputes, quality concerns), • Manage VIP 8 week process – measurements/drop offs/returns/collections, • Manage boutique partnerships (communication, spreadsheets, pricing, 8-week cycle), • Input into tech team for automating seller form processes Inventory & Database Management: • Manage Airtable and Shopify uploads of new items, • VIP management: Manage incoming and outgoing VIP items by checking quality, authenticity, log, tag and display items in the studio, • Database Management: Maintain and update item status on the main database (Airtable), ensure automated emails are sent to customers, • Stock management (controlling levels and using waitlist functionality), • Inventory management: Oversee studio inventory, merchandise outfits and stock including jewellery and handbag displays, ensure all items are well-organised and displayed effectively Photography & Content: • Photography: Organise and oversee the photography of VIP outfits, • Photographing items with no existing photos, • Social Media: Work alongside content creator to use time in the studio to capture outfits, clips for reels, clients trying outfits in appointments, any new stock and re-promoting existing stock Shipping & Logistics: • Packaging and shipping items using DHL system, • Manage DHL account and shipping operations, • Shipping and returns: Manage the process for items held at the studio, • Managing studio stock – labels, bags, totes, hangers etc., • Studio Operations:, • Merchandising, organising studio space for optimal customer experience, • Event preparation: Prepare and merchandise outfits for events and organise outfits post-event. This also includes stock management for loans / rentals, • Manage Calendly – update schedules if studio is closed or unavailable Technical & Administrative: • Solving tech issues across WhatsApp Business/Seller Forms/Airtable/Shopify, • Reporting: Monitor studio performance and provide feedback on operations, customer experience and inventory to the team, • Tracking KPIs across Sellers/Buyers/Studio performance metrics Events Management of the calendar and scheduling for any events being hosted and provide support and guidance during the events. Key Skills • Previous experience in retail management is not necessary but preferred, • Strong organisational skills with a key attention to detail, • Friendly and approachable to be able to engage with customers and team members, • Sales-oriented with customer service focus, • Comfortable with using technology for inventory management including Airtable, Shopify, WhatsApp Business and DHL systems, • Familiarity with South Asian outfits and cultural fashion, • Interested in fashion and sustainability, • Willingness to adapt to changing needs and expectations of the business and expand the studio’s operations as demand grows, • Enjoys the dynamic and flexible nature of working in a face paced environment, • Problem-solving skills for technical and operational challenges, • Excellent communication skills for managing seller and buyer relationships

Location: London, United Kingdom Company: Top Advice Ltd Salary: £30,000 – £35,000 per year (depending on experience) Job Type: Full-time, In-Person Expected Start Date: 14 November 2025 About Us Top Advice Ltd is a well-established consultancy firm based in London, offering a wide range of services including accountancy, HR, business management support, and regulated business-related training and qualifications. We work with a diverse client base across the UK and beyond, helping individuals and businesses thrive with tailored professional support. Job Summary We are seeking a skilled and empathetic Customer Service Manager to lead our client-facing operations. The successful candidate will be responsible for overseeing daily customer interactions, ensuring a high-quality service experience, resolving queries efficiently, and managing a growing support team. This is a leadership role requiring operational focus and a strong passion for customer satisfaction. Duties and Responsibilities • Client Support & Team Management, • Lead the customer service team and ensure clients receive quick, helpful support, • Handle complex or escalated client issues in a calm and professional way, • Oversee all communication channels like phone, email, and face-to-face, • Process Improvement & Staff Training, • Create and improve customer service processes to make them more efficient, • Train and guide team members to provide excellent service, • Suggest improvements based on client feedback and team performance, • Quality Monitoring & Reporting, • Track important service metrics like response time and customer satisfaction, • Share regular reports with management to highlight trends and progress, • Make sure the team uses feedback to improve service quality, • Teamwork & Coordination, • Work closely with other departments (HR, Admin, Accounts) to resolve client issues, • Keep records of client interactions updated in the CRM system, • Make sure communication and follow-up with clients are accurate and timely Essential Skills and Qualifications: • Minimum of 3 years’ experience in a customer service or client-facing managerial role, • Strong leadership, conflict resolution, and team management skills, • Excellent verbal and written communication skills, • Ability to work under pressure and manage multiple priorities, • Proficiency with CRM systems, Microsoft Office, and basic reporting tools Desirable: • Background in business consultancy, accountancy, or HR services, • Familiarity with regulated training or education services, • Experience in managing professional clients and B2B communication What We Offer • Competitive salary: £30,000 – £35,000 (based on experience), • 28 days paid annual leave (including public holidays), • Pension scheme enrollment, • Opportunities for professional development and leadership growth, • A supportive and collaborative work culture Location 📍 Work Address: 10–17 Sevenways Parade, Gants Hill, London, IG2 6JX Application Information 🗓 Application Deadline: 30 September 2025 🗓 Expected Start Date: 14 November 2025 📩 Apply now by sending your CV and cover letter

About the job Job Description A Senior Accounts Receivable Administrator is an essential role to the smooth running of DO & CO. You will be supporting and working closely with managers to ensure that day to day tasks are completed and that the high standards of DO & CO are portrayed to our partners. You will engage with the DO & CO Family to ensure all departments are well informed and reports are communicated efficiently and in a timely manner. As a Senior Finance Administrator, you will have a passion for numbers and expose yourself to all situations in order to improve your experience and grow within the Finance department. You will have experience in, and the drive to, implement significant process improvement through the use of existing and new technology. What will you be doing? Processing invoices, resolving missed payments, updating financial records, and effectively supervising staff engaged in similar activities. Collaborate with account managers to establish new customer accounts and customize invoicing according to their specific requirements. Maintaining the billing system Generating invoices and account statements Performing account reconciliations Maintaining accounts receivable files and records Producing monthly financial and management reports Investigating and resolving any irregularities or enquiries Assisting in general financial management and analysis, including working closely with Financial Accounting and Controlling Carry out and support with validation of information provided by the operations team before invoicing Maintaining, with accuracy, all the data input in the client billing systems Investigate queries raised by internal and external customers Timely and professional reply to internal and external customer requests Maintaining good working relationships with all DO & CO Family members as well as our partners and other stakeholders Taking responsibility for all your actions, support your team, and celebrate successes as a family Company Description Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Qualifications 3+ years’ experience working in an accounting, billing, or accounts receivable department Associate’s or bachelor’s in accounting, finance, or business management Integrity, discretion, and respect for confidentiality and privacy Familiarity with financial, accounting, and bookkeeping software, spreadsheets, Analytical skills Organizational skills Strong financial skills and understanding of financial concepts and business principles Time and process management, including the ability to prioritize multiple simultaneous deadlines, set priorities, and work under pressure Accuracy and attention to detail Passion for high-end cuisine, love for food and motivation to deliver exceptional service Well presented, professional individual with a can-do, positive attitude that indulges in team success Meticulous attention to detail and precise record keeping skills Build strong relationships with colleagues, mentoring and motivating, creating a team spirit, encouraging them to be at their best You are a clear and engaging communicator, strong written and verbal English, and will use a variety of methods to keep the DO & CO Family well informed Highly proficient in excel with excellent working knowledge of accounting software packages and the ability to handle and integrate complex data sources, both manual and electronic Additional Information We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: Competitive Salary On-Site Role Enjoy perks by referring your friends through our Refer a Friend Scheme Save money and time with On-Site Free Meals Expand your skills and knowledge through our in-house training opportunities. A business where you can have a real impact, we’re not afraid of new ideas! Genuine career development opportunities, both nationally and internationally The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status #docolondon Department: Administration Language required: English. The company As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.

At Scarpetta we make pasta from scratch, roast our own coffee blends and serve the classic Italian Aperitivo every evening. While lunch is all about fast-paced service, evenings are about having a relaxing time. We dim the lights, play excellent music and become a restaurant where our guests can have a great dining experience. We have three restaurants in Central London and we are looking for an ambitious, respectful and experienced supervisor, who is not afraid to roll their sleeves up, lead by example and deliver amazing results. As a front of house supervisor, you will be a role model to Scarpetta employees, guiding and coaching your team to deliver incredible services to guests with integrity and passion. You share the courteous and hospitable values of your Senior Managers and these will cascade down through your team and to your guests. Being accountable for and proud of your restaurant, you will grow a caring team that work collaboratively and seamlessly with Front of House & Back of House team to deliver our common goals of outstanding guests experience. Understanding how this is key to Scarpetta’s profitability and growth. You plan your shifts impeccably, constantly monitoring cleanliness, health and safety, licensing compliance and staffing levels; finding continual improvement in creative ways. Perks & Benefits: • progression within a fast-growing company, • Monday to Friday, • Permanent contract, • 24/7 Hotline providing free financial, legal, and personal advice, • 28 days' holiday per year, • 50% off across Scarpetta Restaurants, • A supportive, people-focussed culture, • Daily high quality and healthy employee lunches, • Unlimited coffee, • Employee referral bonus, • Great staff parties!, • Free financial and legal personal advice services Key Responsibilities: • Being part of the Management and help opening/closing the restaurant., • Team enabler - Encouraging and supporting a culture of learning and development and talent retention by continually coaching team members, being courteous even under pressure and assisting with appraisals., • Lets’ grow together – You are commercially aware of what it takes to grow a business and increase profitability through effective marketing initiatives and valuing customer feedback. You are aware of your teams accountability for controllable costs and constantly assessing staffing levels., • Positive attitude - Providing unexpected surprises to the team and customers and moments of care, being calm and considerate of fellow colleagues., • Compliance management – You demonstrate due diligence in health and safety, food safety allergen awareness and risk assessment according to Scarpetta policies., • Exceptionally guest focused - Being approachable, calm and friendly, even in times of pressure., • A product expert – From a perfectly garnished gin and tonic to a table setting that’s instantly—Instagramable, you are passionate about our offering and know everything about it!, • Venue Maintenance – Ensuring the ambiance of the venue is as warm, welcoming, tidy and safe as possible, you communicate any issues clearly to senior management., • Stock and Cash Handling – You are confident using EPOS, software programs manual systems to accurately manage, record and report stock, cash and rotas. Taking responsibility of security, wastage, profit margins and licensing law when on duty.

Post Title: Customer Success Support Specialist Business Unit: Customer Success Accountable to: Customer Success Support Manager Salary: £26,250 per annum Hours: 37.5 per week (Monday to Friday) Fully Remote Role within the UK Company Overview My Money Matters was founded in 2018 and started life providing UK public sector employers with an innovative pensions solution. We have been on an exponential growth journey ever since. We are now a financial wellbeing platform serving both the public and private sectors. Our mission is to become the category leader in helping employers improve the financial wellbeing of their people. To date, My Money Matters has grown to hundreds of thousands of users across the UK. We help people to improve their financial wellbeing through our retirement, learning, coaching, webinars, will writing and many other offerings. My Money Matters is a remote-first business that’s focused on being an employer of choice where people thrive. We are an award-winning team of 75 and the youngest business to win ‘Employer of the Year’ at the ‘Investors in People’ awards in 2023. We are also a Disability Confident Employer. Purpose To support the Customer Success team and Partners with administration to ensure processes run smoothly for all company products. ​ Principal accountabilities and responsibilities to include • Working alongside the Customer Success team to achieve our strategic and operational priorities., • Developing and maintaining the administration processes and proactively suggest and introduce improvements to ensure efficiencies., • Support the Implementation Team with the preparation and management of the Partner transition list and processing in accordance with the required timelines., • Reporting and managing Partner and employee queries or issues associated with Providers and liaise directly with the Providers to address or resolve., • Preparation and management of the monthly new joiners’ files, in accordance with specific guidelines, maintaining attention to detail and ensuring deadlines are met., • Liaising with partners and external providers, developing and maintaining relationships to ensure a professional service is provided., • Processing and management of the monthly opt-in/opt-out process and listing schedule procedures within agreed timescales., • Monitor and report Partner statistics and invitation file performance and complete analytical requests as and when required., • Assist with the management and delivery of Payroll Reporting process, identifying and addressing discrepancies and coordinating amended reports., • Contributing to a safe and enjoyable environment where colleagues feel motivated and engaged to perform at their highest level., • Support the maintenance and updating of the CRM system with all contact notes to enable effective customer management and reporting. Skills and Requirements • Knowledge of the current Local Government Pension Scheme legislation, including Additional Voluntary Contributions., • Excellent written and verbal communication skills. Strong team player with a willingness to collaborate to achieve solutions., • Ability to prepare and format reports, daily records and process data., • Organised with a high attention to detail. Self-motivated and ability to prioritise busy workload in a fast-paced environment., • Good team player with a willingness to collaborate to achieve solutions. Flexible and willing to develop skills across different operational activities., • Competent computer skills including MS Office: Word, Excel, PowerPoint and Outlook. Qualifications and Experience • A Level standard or equivalent experience Benefits This a role that offers true satisfaction with the chance to help other people. We value each of our colleagues’ contribution and we offer benefits that cater to our colleagues’ mental, physical, and financial wellbeing. We know that we all want different things so there’s something for everyone. Here’s just a few things we offer: • £200 allowance to get your home office set up, • A generous holiday allowance of 25 days plus the day off for your birthday, • Contributory pension scheme (4% Employer, 5% Employee), with the option to top up your pension, • Affordable salary sacrifice benefits such as Cycle to Work, Home and Electronics, Gym Memberships Travel & Leisure, Lease Cars and much more, • Discounts and savings on shopping, travel, entertainment and more, • Access to our outstanding Employee Assistance Programme, • Access to Your Care and our own Wellbeing Hub, • Enhanced Family Friendly Pay, • Peer to Peer Recognition, • Quarterly socials and team events, • Significant training and development opportunities, • Volunteer day, • Annual leave purchase, • Health Cash Plan, • Enhanced Company Sick Pay, • Long Service Awards, • Group Life Insurance As we are a remote company, all of our interviews are being conducted online via Microsoft Teams. Please contact us on here if you require any adjustments within the application process. If you require any reasonable adjustments at the interview stage you will have an opportunity to inform us, if we invite you to interview. You’ll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose – improving financial lives for all workers in the UK.​ This is an outstanding opportunity for an ambitious and talented individual to make a significant, long-lasting contribution to a high-profile business, at a key point in its development. So why wait?

We are looking to recruit an experienced Restaurant Manager to join a newly opened Japanese Restaurant with amazing growth rates. The restaurant is based in the heart of Shoreditch, with a strong focus on the Sushi, Mains, Bao Buns, Cocktails & Sake. Reporting to the Company Director, this is a fantastic opportunity to join an exciting new concept with an excellent prospects of career progression. About you Strong people management skills Will have at least 2 years' experience within a quality restaurant A genuine passion for working in hospitality and desire to lead by example Customer-focused and strong floor presence Excellent knowledge of hospitality industry with proven track record Excellent communication skills Proven ability to drive, motivate and lead a team Be ambitious, hard working and charismatic Extensive management experience Great knowledge of Japanese culture and cuisine is preferred, but not essential. Responsibilities Accountable for all areas of the restaurant Ensuring full compliance with all relevant policy and legislation Maintaining excellent standards of service and quality at all times HR - Recruiting, training and development, employee relations Finance - Control labour margins/costs, budgeting, creating daily & monthly reports and P&L What we offer If you are keen to discuss the details further, please apply today and send your CV. Very competitive salary for the right candidate, up to £40k + bonuses 28 days paid holiday Great career development within the company Good work-life balance Free meal on shift

Role Overview We are a well-established and growing business currently transitioning our finance function from a fully outsourced model to an internal team. For the past four years, we’ve partnered with a trusted external accounting firm to manage all our finance and accounting activities. We are now taking the next step — bringing some of these key functions in-house — and are seeking our first internal finance hire to lead this process from within. This is an exciting opportunity for a proactive and detail-oriented finance professional to make a real impact. You’ll play a key role in the day-to-day financial management of the business while being supported by our longstanding external advisors. Over time, there is scope to grow the in-house team, with this role positioned to take on increasing responsibility as we develop the internal finance function. Key Responsibilities 1. Day to Day bookkeeping including managing accounts payable and receivable 2. Perform Bank Reconciliations on cloud software 3. Assistance with cash flow monitoring 4. Assistance with month end processes and journals 5. Supporting with management accounts preparation 6. Produce weekly sales performance reports 7. Adhoc reporting regarding profit and loss analysis and customer reporting 8. Preparing draft VAT returns and assistance with tax submissions 9. Liaising with external advisors as part of the handover period and beyond Required Skills & Experience 1. 2–3 years’ experience in a bookkeeping or assistant accountant role 2. Strong understanding of accounting principles and financial processes Comfortable working with cloud-based accounting software (e.g. Xero, QuickBooks, Sage) 4. Excellent attention to detail and organisational skills 5. Proactive and self-motivated, with a hands-on approach 6. Strong communication skills and the ability to work collaboratively 7. AAT qualified or part-qualified ACCA/CIMA/ACA (desirable, not essential) 8. Confident communicator, able to work with both internal stakeholders and external advisors 9. Ambitious and adaptable — keen to grow with the business Desirable 1. Experience in the luxury, beauty, or retail sectors 2. Familiarity with multi-currency transactions and international operations 3. Knowledge of inventory accounting and cost of goods sold analysis

About the job Purpose To achieve food and beverage revenue, profit and customer satisfaction goals by maintaining a clean, sanitized kitchen and managing the stewarding area. Areas of Responsibility Develop and implement strategies for purchasing area aligned with the company’s food and beverage objectives. Create an environment for employees aligned with the company culture through constant communication and reinforcement. Develop and implement strategies for attracting and retaining employees. Deliver the company experience for guests and employees. Communicate and reinforce the service vision for the hotel to supervisors and employees. Create an environment at the hotel designed to stimulate all senses through personal services, amenities and experiences provided by employees. Ensure that the hotel delivers the company experience by reviewing hotel operations from the customer’s perspective as well as from a business perspective. Keep current on pulse of the guests, constantly seeking opportunities to follow up on their experience. Provide employees with the tools and environment they need to deliver the company experience. Develop and implement strategies and practices that support employee engagement. Support the luxury dining experience by maintaining supplies for food and beverage service. Maintain par levels of stock; complete requisition for additional supplies as appropriate. Maintain and research pricing for all purchased goods. Maintain all records needed for accounting. Maintain all specifications and update them in conjunction with the chef on a constant basis. Insure that all goods required to run the F&B department are available when necessary. Schedule employees based upon forecasted volumes. Manage the operation of the purchasing department; train employees on proper goods receiving and storage methods. Check the proper operation of the dish machine/cleaning equipment daily. Keep purchasing and storage areas clean and organized as per the chef’s standards. Success Factors Focus on the customer: Seek to understand the internal/external customer and meet the needs of both the customer and the company. Drive for results: Work to achieve high levels of personal and organizational performance in order to meet or exceed objectives. Foster teamwork: Work well in a team environment and motivate teams to sustain exceptional levels of performance. Improve continuously: Constantly assess and adapt to current practices to perform a task better, faster or more efficiently. Attend to detail: Ensure that data is accurate and work is thorough, meeting the highest standards. Build strong relationships: Foster trust and cooperation among coworkers, customers and suppliers; develop and sustain personal contact in order to provide mutual benefit. Share information: Provide information so that coworkers, customers and suppliers understand and can take action. Key Skills and Requirements Delegation: Assign tasks using such techniques as needs analysis, individual skills assessment, objective setting and communication. Organization: Demonstrate ability to proactively prioritize needs and effectively manage resources. Performance management, supervisory: Demonstrate ability to relate to, communicate with and motivate employees to sustained high performance and quality levels. Planning: Skilled in determining whether tasks should be attempted, identifying the most effective way to complete the task, and preparing to overcome expected difficulties. Three to four years’ management experience in hotel purchasing operations. High school diploma. Department: Purchasing The company In 1931 a long-sought dream became reality. Giuseppe Cipriani opened the doors to Harry's Bar. In a discreet stone building perched along a canal just off Piazza San Marco in Venice, he created a timeless and impeccably appointed establishment. His concept was to serve others as you would want to be served yourself. His vision of simple luxury came to touch the souls of people all over the world. At Harry's Bar in Venice, all clients are treated like royalty. Simple elements such as true service and devotion have elevated Harry's to legendary status. In fact, in 2001, the Italian Ministry for Cultural Affairs declared Harry's Bar in Venice a national landmark, a unique honor bestowed not for the establishments's décor or furniture, but for its witness to the events of a century in Venice. The secret of Cipriani isn't about what can be seen or touched, but what can be felt and sensed. It is intangible but palpable. It can't be patented, but even after eighty- two years it hasn't been duplicated by others. Four generations of Cipriani have grown a single restaurant, into a world renowned hospitality brand still recognized for its distinguished venues and service all over the world.

The ideal candidate will be confident, self-motivated, resilient, and able to take on responsibility without direct supervision. You will have strong ambassadorial and inter personal skills and an ability to build good working relationships at all levels. To provide confidential PA support duties working directly for, and in conjunction with, the Managing Director. Previous PA experience is essential. Core Responsibilities Manage a busy and complex diary Daily liaising with China office Provide confidential and sensitive administration support Compilation of reports and presentations for customers Responsible for corporate documents and records, maintaining high levels of confidentiality and archive system Responsible for incoming mail and emails, responding as directed Ability to operate and communicate to a high degree of professionalism Making travel arrangements (flights, hotels, rail, taxis) Organise or provide support for Customer/Staff events Meeting and greeting visitors Samples organisation General housekeeping duties & Personal tasks Management of Contract renewals, and policies. Financial budgeting & accounting Proven record of accomplishment at PA level for senior management – including high levels of integrity and confidentiality Strong organisational skills, with a proven ability and confidence to respond to tight deadlines and juggle conflicting priorities Demonstrable record of accomplishment in secretarial/business administration Ability to organise, prioritise and multi-task – and escalate key items as appropriate High level of computer knowledge, efficiency, and excellence, in Microsoft Office, Excel, Word, PowerPoint and Outlook and One Note at advanced level Familiar with AI Excellent spoken and written communication skills Able to communicate effectively with all levels Excellent numerical skills.

Terrazzo, Vinyl, Ceramic & Porcelain Tile Repair/Installers Required for retail works. Night works. Various locations Immediate start. About the job, the Vacancy... We have an opportunity for a Tiler/ Multi Trader to join our team. You will be working out of our Epsom, Surrey office on our commercial contracts, delivering reactive maintenance to our clients. Key Accountabilities Will Include... • Undertaking repair/renewal works, • Advising Supervisor in a timely manner where other trades are required, • Working solely on certain tasks, • Working in partnership with other operatives to complete certain tasks, • Completing daily work sheets detailing work undertaken and materials used after each job undertaken, • Working in a timely and productive manner to complete programmed tasks, • Communicating with office regarding works You must have a full UK driving license, with access to a vehicle. To be successful in the role you will be an excellent communicator with the ability to problem solve, multitask, work to tight deadlines, Be reliable, have high standard of workmanship, productivity levels and ability to provide excellent customer service & a professional manner at all times is essential. Must have... CSCS card Own transport Please use chat to arrange an interview.

Bar Lounge Manager Location: Holiday Inn London Kensington High Street, W8 5SP, London Reporting To: Food & Beverage Manager Overview: Holiday Inn London – Kensington High Street, one of Europe's largest Holiday Inns, is seeking a dynamic and experienced Bar Lounge Manager to join our team. This role is pivotal in overseeing the operations of our lobby lounge bar and in-house Starbucks Cafe, ensuring exceptional hospitality experiences for our guests. Responsibilities: Manage daily operations of the lobby lounge bar and in-house Starbucks Cafe, including staffing, inventory management, and quality control. Lead team members to deliver outstanding customer service and memorable guest experiences. Foster a culture of teamwork and collaboration among baristas, bartenders, and serving staff. Implement and maintain high standards of service, cleanliness, and safety in both bar and cafe areas. Develop and execute innovative beverage and food offerings that align with brand standards and guest preferences. Ensure compliance with licensing laws, regulations, and safe serving practices. Handle guest inquiries, concerns, and complaints promptly and professionally. Work closely with the Food & Beverage Manager to achieve financial goals and maintain cost control. Recruit, train, and develop team members to enhance their skills and career progression. Collaborate with the marketing team to promote bar and cafe offerings and drive revenue. Requirements: Previous experience in a similar role, preferably in a high-end hotel or independent cocktail bar/brasserie setting. Exceptional customer service skills with the ability to resolve issues diplomatically. Strong leadership qualities with a magnetic personality that inspires the team. Knowledge of licensing laws, regulations, and safe serving practices. Flexibility to work nights, weekends, and holidays as required. Excellent communication and organizational skills. High level of integrity and accountability. Benefits: Competitive salary plus benefits and Tronc. Opportunities for career development within a commercial and ambitious brand.

Responsible for regularly updating and maintaining the online product inventory, including new arrivals, out of-stock items, price changes, and promotions. Ensure accurate product details such as name, ingredients,benefits, price, and availability are displayed for customer reference. Update website banners, landing pages, and special offers. Tracking key website metrics, such as sales trends, customer inquiries, and conversion rates, and generating reports for management is essential. Coordinate with developers to resolve technical issues, monitor the website for bugs or downtime, and implement backup and recovery procedures. Manage user-generated data, including customer reviews, inquiries, and accounts. Ensuring the security of sensitive customer information, including payment data and transaction history, is a key responsibility.

Citiguard Security are looking to recruit an experience Admin/Accounts (Credit Control) to join our team located at the head office in Harrow London. With your main duties being to check and report outstanding invoices and to follow up and communicate with the relevant persons the invoice is related to. To chase payment or rectify invoice issues. The purpose of the role is to ensure the timely collection of debts in accordance with credit terms to minimize the bad debt risk to the company, whilst maintaining strong relationships with customers. This is an exciting opportunity for the right candidate. The Administrator will work with the Accounts department and report directly to senior management. Key Duties (but not limited to): • Assist the accounts department to ensure the timely collection of debts in accordance with customer credit terms, • Daily posting of customer payments, • Contact customers using appropriate collection techniques to chase debtors (telephone, email and/or letter), • To answer customer queries and reconcile/allocate customer accounts, • Review and update customer records, • Assist with monitoring debtors, • Produce debtors reports for analysis, • General admin and ad hoc duties, • Payroll, • Invoicing The successful candidate should possess the following: • A professional telephone manner with an excellent standard of spoken and written English, • Experience working in a fast-paced environment, • Ability to meet deadlines and work in a pressurised environment, • Good IT skills (full training will be given on our in-house software), • Basic excel skills needed, • Thorough with attention to detail, • Highly numerate, • Flexible and willing to learn, • Previous experience with QuickBooks Hours of work are 24 hours per week over 4/5 days to be agreed with successful candidate. This is an office based position.

Full-Time | Field-Based | UK (Targeting Independent & Chain Pharmacies and Health Food Stores) We are a growing Organic Food Supplement company seeking an experienced and results-driven Sales Representative to represent our brand in independent and chain pharmacies as well as health food stores. This is a field-based, face-to-face sales role requiring strong business development skills and a proven track record in driving sales. About the Role As a Sales Representative, your primary focus will be to increase product visibility and sales through daily in-person visits to retail locations. You will be responsible for maintaining relationships with existing customers, expanding business with key accounts, and securing new partnerships across your territory. Key Responsibilities Develop and grow sales across both new and existing accounts Conduct face-to-face meetings with store managers, pharmacists, and key decision-makers Identify and pursue new business opportunities through proactive lead generation Manage the full sales cycle, including quotations and order processing Maintain accurate records of customer interactions and account activity Represent the brand with professionalism, passion, and product knowledge Requirements Proven sales experience, ideally within the health supplement, pharmacy, or health food sector A strong track record of achieving and exceeding sales targets Experience selling into independent and chain pharmacies or health food stores is essential Ability to build long-term relationships and communicate effectively at all levels Self-motivated, disciplined, and proactive with strong time-management skills Proficient in Microsoft Excel and Word A full UK clean driving license is must What We Offer A supportive and ambitious team environment Opportunity to grow with a rapidly expanding brand

Join Our Change Hospitality Dream Team! We're on the hunt for Hospitality Assistants for contracted roles. You'll work in a buzzing corporate setting - from prepping private meeting rooms to rocking big corporate events. What you'll do: • Provide top-notch customer service, • Stay sharp and professional, • Set up and restock meeting rooms, • Work at exceptional contract catering sites in amazing London locations What you need: • Previous hospitality experience, • Friendly, presentable, and always smiling, • Cool under pressure and thrive in busy spaces, • A true passion for hospitality Perks? Oh yes! • Up to £20.00 per hour (Inc. holiday) depending on client and role (Fine Dining), • Flexible working hours, • Shifts to suit your schedule via an amazing app, • Weekly pay, • Full training provided, • Supportive team and dedicated account managers, • Social and networking opportunities with industry pros Monday to Friday | Zones 1-2 Sound like you? Let's chat!

Company Description At Steppe2, we enable brands to connect in person with their consumers, using targeted field marketing to create exceptional customer experiences. We are not just a sampling and demonstration partner, but also specialize in high value, technical, and contract sales where mass advertising is limited. Our role includes providing the extra reassurance and human touch that are essential to enhancing your marketing funnel and improving sales conversions. Role Description This is a full-time Graduate Sales Trainee role starting in July 2025 at Steppe2. The role is hybrid, based in Greater London with some work-from-home flexibility. The Graduate Sales Trainee will be responsible for engaging with customers, conducting sales presentations, managing customer accounts, and participating in sales-related training sessions. The trainee will also assist in developing sales strategies and improving sales performance. Qualifications Strong Communication and Customer Service skills Sales experience and ability to engage customers effectively Training and Sales Management skills Self-motivated with excellent interpersonal skills Ability to work independently and as part of a team

At Honi Poke, our General Managers are the heart of the shop, energising the team, delighting our guests, and ensuring we serve fresh, feel-good food every day. As a General Manager, you’ll be accountable for the business performance of your shop. Core Responsibilities: • Build a profit plan that keeps People, Hospitality, and Quality front and centre., • Manage controllable costs like labour and waste to hit targets., • Use KPIs to drive shop performance through regular review and team development., • Work closely with your Area Manager to continuously improve performance., • Oversee stock control and inventory management to ensure availability and minimise waste. This is You: • A confident communicator who leads with honesty and energy., • Detail-focused, spotting the small stuff that makes a big impact., • Comfortable working across all roles, from mise en place to leadership., • A true team builder who brings people together and earns their trust., • Passionate about food, service, and creating a great place to work., • Entrepreneurial, solutions-driven, customer-obsessed, and calm under pressure., • Always listening, learning, and helping others grow. If you’re reading this and thinking, “This is me”, we’d love to hear from you. Get in touch and let’s talk!

Plan and coordinate work schedules for the team. Assign daily tasks, delegate responsibilities effectively, and monitor progress. Advise and oversee the handling of all business correspondence, including customer enquiries, complaints, and inter-departmental communications. Maintain accurate records relating to vehicle accounts, rentals, sales, customer feedback, and performance data. Ensure internal procedures, especially those related to rental policy issuance, insurance documentation, and vehicle endorsements, are correctly followed. Organise and manage the office’s physical and digital resources. Collaborate with the team to process new client registrations and help implement promotional campaigns. Provide day-to-day leadership to administrative and customer service staff.

About Us Promised Consultant is a UK-based accounting and bookkeeping company providing professional financial services to small businesses and individuals. We help our clients manage their accounts, taxes, and business finances with honesty and reliability. Job Description We are looking for a friendly and motivated Business Development Executive to help us grow our client base. You will be responsible for finding new customers, promoting our services, and building strong relationships with clients. Main Duties Contact potential customers through phone, email, or in person Explain our services in a simple and clear way Arrange meetings and follow up with leads Keep records of calls, emails, and meetings Work with the team to meet monthly targets What We’re Looking For Good communication and people skills Confidence in speaking to new people Basic knowledge of business or sales (training will be provided) Able to work independently and stay organised Experience in accounting or sales is a plus, but not required What We Offer Competitive salary plus performance bonuses Training and support to help you grow Friendly team and a positive work environment Opportunities to build a career in business and finance