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They offer a collaborative environment and value customer service excellence and strong organisational skills. You’ll lead customer engagement initiatives, ensuring outstanding service delivery and smooth operations. Responsibilities include managing customer queries, coordinating events, maintain

The Customer Success Manager (CSM) role is pivotal in delivering Evolution Fundings next generation experience of service, products and promise to our customers. A customer centric / customer first approach. As a CSM, you will focus on retaining and growing the customer base by delivering exceptiona

Customer Service Development Manager. Implement 1-to-1 training plans to develop customer service skills of individual team members. Implement changes based on customer feedback and call insights.

We’re looking for a driven, people-focused Customer Account Manager to join our growing sales team and help bring Edmunds Cocktails to more venues across the Midlands. Work closely with marketing and operations to deliver excellent service and exceptional account management/customer service. Build

Currently scaling its Customer Success function to enhance customer outcomes and long-term value. Customer Success Manager - InsurTech SaaS. Experienced with Customer Success platforms (e.

As the Customer Relationship Manager, you'll own and grow a portfolio of key accounts while identifying and winning new business across the region. Customer Relationship / Key Account Manager. I have partnered with a market‑leading smart infrastructure and building technologies' organisation to as

We’re looking for a driven, people-focused Customer Account Manager to join our growing sales team and help bring Edmunds Cocktails to more venues across the Midlands. Highly organised, proactive and comfortable managing a varied customer portfolio. Manage and grow an existing portfolio of on and

Customer Sales Manager / Customer Relations Manager required at our Mere Hall Care Home in Hornsea!Hours per week-37. Salary-£40,000We have an exciting new role for a Customer Sales Manager based at Mere Hall care home in Hornsea.

Position Title: Category Manager, Customer CommunicationPosition Type: Regular - Full-Time Grade: Grade 05 Requisition ID: 40338 Category Manager - Customer CommunicationAbout McCain.

Zenopa are excited to be working with a global consumer products company operating in over 200 countries specialising in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition.Our client's products are trusted in more households than any other brand in the world, making them a household n

As our Customer Relations Manager, you will be a key point of contact in our customers Vistry journey, managing resources to address and resolve issues raised with efficiency, reliability whilst being results focus. In a NutshellWe have an exciting opportunity for a Cust

Zenopa are excited to be working with a global consumer products company operating in over 200 countries specialising in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition.Our client's products are trusted in more households than any other brand in the world, making them a household n

As a Customer Delivery Manager (In-life) you will be responsible for the delivery of services to Computacenter customers. Life on the teamDue to a recent service expansion, were looking for two new Customer Delivery Managers to join our Delivery Leader

Job Description Secure the sales plan realization by retaining and growing profitable accounts and strengthening customer engagement as defined in the Customer & Sales coverage model and strategy. Customer relationships will be built by using a multi-contact and onli

Company description:ClearCourseJob description:Junior Customer Success ManagerRemote role | UK and Ireland | Field-based travelGarage Data Systems is a leading provider of garage management software, suppo

A leading retail brand in North London is seeking an experienced Store Manager to join their team. The ideal candidate will lead a high-performing team, deliver exceptional customer service, and drive commercial success in a fast-paced environment.

Devise customized success plans based on customers’ goals and challenges, holding customers accountable for driving action. This is an exciting opportunity for someone with a customer‑first attitude, strong consultative and technical skills, and a proven track record of creatively solving unique

A leading social media management company is seeking a Customer Success Manager to foster and manage client relationships in North America. Ideal candidates should hold a degree in a related field and possess 3-5 years of relevant experience in customer success.

Understand each customer's outcomes by communicating with key stakeholders, analyze customer health metrics, run Customer Satisfaction surveys, and support Customer Innovation Workshops. Customer Success Manager (Credit & Collections Management). As a Customer Success Manager, you'll be in charge of

This role involves overseeing a team of Customer Success Managers, focusing on enhancing customer engagement and satisfaction. A leading sustainability solutions provider in Greater London seeks a Manager of Customer Success fluent in German. The successful candidate will have 5-8 years of experienc

This post-sales role is crucial in ensuring long-term platform success and adoption for enterprise customers. Work with priority customers and shape the UK’s post‑sales success framework from the ground up with high‑impact regional influence. Ability to act as a trusted advisor, aligning platf

Barchester are recruiting a Customer Relationship Manager to join our prestigious care home team.

We're looking for a Customer Success Manager to support the growth of a healthy, engaged construction network across the UK. Capture customer feedback, share insights with Product and the wider business, and close the loop with customers. Track customer health, engagement trends, and risks using dat

As eCommerce Customer Success Manager, you are enthusiastic about maximising the success of our eCommerce customers throughout their lifecycle. In conjunction with retention teams, create and execute Customer success plans designed to reduce customer churn and maximise merchant experience. In conjun

A leading tech company is seeking a Customer Success Manager fluent in Italian and English to build strong relationships with key accounts and drive software adoption. Experience in account management, project management, and expertise in customer success plans are essential, as is a proven track re

A leading delivery service company in Greater London is seeking a Customer Success Manager who speaks French or Italian. This position involves managing customer relationships, ensuring optimal adoption, and providing strategic advice to clients. Ideal candidates have over 3 years of experience, exc

We’re searching for a UK&I-based Customer Success Manager to join our Customer Success Enterprise team, so that we can ensure our NHS customers maximise value from RLDatix’s solutions. Customer Success Manager – NHS. The Customer Success Manager will build trusted client relationships, drive p

A leading data solutions firm in Greater London is seeking a Customer Success Manager to oversee customer health management and service delivery. The role requires a minimum of 5 years in customer-facing positions, preferably in IT or telecommunications. You will be responsible for stakeholder engag

Our customers are at the heart of our business and as a Customer Experience Team Manager of one of our important customer-facing teams you will also be at the centrer of the design and implementation of how we go forward as a business. As a Customer Experience Team Manager you will have direct manag

A leading consumer review platform in Greater London is looking for a Customer Success Manager to drive customer retention for Mid-Market customers. In this role, you will establish strong relationships, ensure customer satisfaction, and advocate for client needs while successfully upselling product

A leading AI automation firm in London is seeking a Senior Customer Success Manager to drive client relationships, ensure successful onboarding, and scale the success of enterprise accounts. The ideal candidate will have over 4 years of experience in Customer Success, with strong skills in managing

Through proactive support, Customer Success Managers aim to empower all customers and enhance their and their user’s overall experience with Patchwork’s products. We're looking for additional Customer Success Managers to play a key role in ensuring customers not only achieve success with our pro

As a Manager of Customer Success at Anthropic, you’ll be our first EMEA front‑line leader managing our EMEA Customer Success Managers who drive value across our entire product portfolio—including API, Claude. Drive team accountability to core CS metrics: expansion (consumption growth, cross‑

A leading healthcare technology firm is seeking a Customer Success Manager to remotely manage UK customers while requiring in-office attendance one day a week. The role focuses on driving revenue growth and ensuring customer satisfaction through high-quality onboarding and support.

Experience as a Customer Success Manager or Account Manager in B2B SaaS, ideally with complex products. We are looking for a commercially driven Customer Success Manager who will lead onboarding, engagement, pilot conversions, renewals, and upsell across our customer base. Customer Success Manager �

A fintech company in Greater London seeks a Customer Success Manager to drive adoption and enhance customer experiences.

Manage relationships with customers, representing their interests and actively listening to determine just how the company can help them and cross sell their services. Develop and nurture a high level of solution knowledge, and obtain a thorough understanding of the marketplace, the companys compe

Track Record of Success: At least two years of demonstrated history of surpassing company KPIs, including customer retention, health scores, product adoptions, and customer satisfaction. Be the voice of customers: Assist customers by providing best‑in‑class support, taking ownership and escalati

Design and deliver successful programmes of customer engagement and relationship building across the Ecclesiastical UK business, to ensure customer satisfaction and retention, and to build customer loyalty. Engage with internal stakeholders at all levels to ensure customer requirements are met and f

The Customer Success Manager serves as the key point of contact for S-RM’s corporate customers utilising S-RM's Polus suite of managed cyber services solutions. Ultimately, the Customer Success Manager is responsible for maintaining and growing the revenue from S-RM’s Polus managed services cust

Customer‑obsessed mindset and strong appreciation for the entire customer journey. Experience working with customers and the entire customer lifecycle as a CSM, ideally from the ocean freight, supply chain, or logistics industry. Provide ongoing training and best practices to customers.

The SMB Customer Success Manager will be a trusted partner for our SMB customers, guiding them from their very first interaction with Heidi through to successful adoption of our platform. You have a customer-centric mindset and are motivated to ensure customers feel supported, valued and are set up

The Customer Service Account Manager located in Great Yarmouth, Norfolk will be responsible for managing key customers, ensuring exceptional service delivery across the order lifecycle. A Customer Service Account Manager is urgently required in Great Yarmouth, Norfolk for a company that offers every

The Customer Success Manager is responsible for ensuring the success of a portfolio that includes mid to large sized customers. Sign in to set job alerts for “Customer Success Manager” roles. Customer Success Manager – DACH.

A fast-growing wellbeing platform is seeking a Customer Success Manager to facilitate effective onboarding across care groups and ensure high adoption of their platform. Candidates with 3-4 years of experience in Customer Success, excellent communication skills, and a proactive problem-solving appro

The SMB CS team works to not only build and strengthen the health of the customer base of these pooled accounts but also sits as a function within the wider Customer Success team that works to higher touch motions. You are passionate about Customer Success and the use of technology to support CS act

Customer Success Manager - London 2 days on-site - £50,000- £60,000 as a base bonus - reporting to the CEO. They are looking to hire their first Customer Success Manager into their business to then build out a team in the future. Drive customer adoption and retention by building success frameworks

Our Customer Success team works with high‑impact Enterprise customers, guiding them from day one through renewal and ensuring they realize the full value of our platform. We’re looking for a Customer Success Manager who will partner with strategic accounts to drive adoption, uncover use cases, a