Customer service consultant jobs in CheltenhamCreate job alerts

Roadside Technician – Superflex role (field-based), providing roadside assistance for a national breakdown company with over 15 million members. Great salary, benefits, overtime and bonus opportunities. Learn more about the general tasks related to this opportunity below, as well as required skills. In a Roadside Technician Patrol - Superflex role, you'll be part of our most agile and responsive unit – ready to support drivers when they need it most. This role is designed for those who can offer extra flexibility around changing schedules, less sociable hours, and shorter notice periods. The basic salary is substantially higher than a standard Patrol Technician to compensate for the flexibility needed for this role. Must have the right to work in the UK. Location: Cheltenham Pay / salary: £50,669 OTE: OTE: In Excess of £57,000, opportunity to earn 70-80k+ Job type: Permanent / full-time role Shift and schedule for the Roadside Technician role 40 hours per week, averaged over the year. Scheduling visibility – working pattern issued seven days in advance, with 72 hours' notice for the specific hours. Working hours range from 6.00am to 2.00am, with occasional overnight stays. Rest and recovery – 11 hours of rest between shifts and a minimum of two days off every fortnight. Shift hours may be reduced or withdrawn with a day's notice, so it's important that you can be adaptable. Shift times – shifts may start early, finish late, or fall on any day of the week. That's the Superflex commitment. Benefits for the Roadside Technician role Overtime – 300 overtime hours per year equates to an extra £12,000 per annum. Bonus scheme. 23 days plus bank holidays (rising to 25 with service). Up to 6.5% matched pension contributions. Life Insurance cover up to 4x your salary. Access to a broad range of career progression opportunities and industry leading training. Colleague share scheme. Car salary sacrifice scheme – includes electric vehicle options after 12 months. Wellbeing support 24/7. Free breakdown cover for your household. Job Responsibilities for the Roadside Technician role Attend roadside breakdowns and assess vehicle faults quickly and accurately. Carry out mechanical and electrical repairs at the roadside, including battery replacements, wheel changes, and minor engine fixes. Use diagnostic tools to identify issues and determine repair options. Provide temporary solutions when full repair isn't possible, ensuring member mobility. Advise members clearly on next steps, including recovery if needed. Work safely and efficiently in varied environments and conditions. What you'll need to be considered for the Roadside Technician role Must have a minimum Level 2 qualification in light vehicle maintenance and repair, or ideally a Level 3 light vehicle maintenance and repair qualification (City & Guilds, IMI, NVQ, or equivalent). Must have a minimum of 2 years' post-qualification hands-on experience with vehicles, either in a workshop or a mobile vehicle role. A customer-focused approach. Must have a full UK driving licence – max 6 points, no bans. If you would like to know more and be considered for the role, or simply want a Job Pack with more details, please apply. Consultant: Anthony Tucker – Octane Recruitment WOVT Octane Recruitment is a specialist Automotive and Motor Trade recruitment agency, working with a variety of businesses across the sector. xrnqpay If you would like to know more about these vacancies or any similar vacancies such as Mobile Automotive Technician, Mobile Vehicle Technician, Roadside Technician, Mobile Breakdown Technician or Mobile Mechanic roles then please get in touch.

Mobile Vehicle Technician providing servicing, maintenance and repair, via prebooked appointments, at customers home address or place of work. This is a new and specialist division for the number one national breakdown company in the UK, with over 15 million members. Must have right to work in the UK status. Location: Cheltenham Pay / salary: £40,170 OTE: Up to £52,000 Job type: Permanent / Full time role Shift and schedule for the Mobile Technician role Home based, working 40 hours per week, across 5 days (Monday to Saturday) 8am – 8PM, working 1 in 4 Saturdays. 1 day of overtime per month = £3,000 additional per year; 2 days of overtime per month = £5,000 additional per year, completely optional – more flexibility, more reward. Benefits for the Mobile Technician role Overtime – flexible and optional overtime, earn up to £5000 per year. Bonus scheme – based on productivity and quality, earn up to £6000 per year. 23 days plus bank holidays (rising to 25 with service). Up to 6.5% matched pension contributions. Life Insurance cover up to 4x your salary. Access to a broad range of career progression opportunities and industry leading training Colleague share scheme. Car salary sacrifice scheme – includes electric vehicle options after 12 months. Wellbeing support 24/7. Free breakdown cover for your household. Job Responsibilities for the Mobile Technician role Servicing and repairing vehicles (including EVs) customer selected location e.g. driveway, office car park. Perform routine maintenance tasks, such as oil changes, tire rotations, and brake inspections. Diagnose and repair vehicle problems, including engine, transmission, brake, suspension, and electrical issues. Use diagnostic tools and software to identify and resolve complex issues. Communicate with customers about vehicle issues and repair recommendations. Payment handling through card transactions. Keep up to date with the latest automotive technology and repair techniques. Keep accurate records of all work performed and parts used. What you'll need to be considered for the Mobile Technician role Must have a minimum of Level 2 in light vehicle maintenance and repair or ideally Level 3 light vehicle maintenance and repair qualification (City & Guilds, IMI, NVQ, or equivalent) Must have a minimum 2-year post-qualification hands on experience with vehicles. Either in a workshop or mobile vehicle type role. The ability to work independently, make decisions on the go, and follow procedures. A customer-focused approach Must have a full UK driving licence - max 6 points, no bans If you would like to know more and be considered for the role, or simply want a Job Pack with more details, please apply. Consultant: Anthony Tucker - Octane Recruitment MVT Octane Recruitment is a specialist Automotive and Motor Trade recruitment agency, working with a variety of businesses across the sector. If you would like to know more about these vacancies or any similar vacancies such as Mobile Automotive Technician, Mobile Vehicle Technician, Roadside Technician, Mobile Breakdown Technician or Mobile Mechanic roles then please get in touch. TPBN1_UKTJ

Roadside Technician (Field based) providing roadside assistance for a national breakdown company with over 15 million members. Great salary, benefits, overtime and bonus opportunities. Before applying for this role, please read the following information about this opportunity found below. Must have right to work in the UK status. Location: Cheltenham Pay / salary: £36,400 OTE: Up to £61,000 Shift and schedule for the Roadside Technician role 40 hours per week between 6am and 12pm, Monday to Sunday. Shifts known 4 months in advance. Flexi overtime at x1.5 and / or optional fixed overtime at £30 per hour. All hours start and stop from home, as soon as you start the van. Benefits for the for the Roadside Technician role · Overtime – 300 overtime hours per year equates to an extra £12,000 per annum. · Bonus scheme. · 23 days plus bank holidays (rising to 25 with service). · Up to 6.5% matched pension contributions. · Life Insurance cover up to 4x your salary. · Access to a broad range of career progression opportunities and industry leading training. · Colleague share scheme. · Car salary sacrifice scheme – includes electric vehicle options after 12 months. · Wellbeing support 24/7. · Free breakdown cover for your household. Job Responsibilities for the Roadside Technician role · Attend roadside breakdowns and assess vehicle faults quickly and accurately. · Carry out mechanical and electrical repairs at the roadside, including battery replacements, wheel changes, and minor engine fixes. · Use diagnostic tools to identify issues and determine repair options. · Provide temporary solutions when full repair isn't possible, ensuring member mobility. · Advise members clearly on next steps, including recovery if needed. · Work safely and efficiently in varied environments and conditions. What you'll need to a be considered for the Roadside Technician role · Must have a minimum of Level 2 in light vehicle maintenance and repair or ideally Level 3 light vehicle maintenance and repair qualification (City & Guilds, IMI, NVQ, or equivalent) · Must have a minimum 2-year post-qualification hands on experience with vehicles. Either in a workshop or mobile vehicle type role. · A customer-focused approach · Must have a full UK driving licence - max 6 points, no bans If you would like to know more and be considered for the role, or simply want a Job Pack with more details, please apply. Consultant: Anthony Tucker – Octane Recruitment MVT Octane Recruitment is a specialist Automotive and Motor Trade recruitment agency, working with a variety of businesses across the sector. xrnqpay If you would like to know more about these vacancies or any similar vacancies such as Mobile Automotive Technician, Mobile Vehicle Technician, Roadside Technician, Mobile Breakdown Technician or Mobile Mechanic roles then please get in touch.

At Logical Utilities, we pride ourselves on delivering outstanding utility solutions and exceptional customer service to businesses across the UK. Collaboration, professionalism, and personal development are at the heart of our culture, and we are continuing to grow our Sales team to support the next stage of our journey. An exciting opportunity has arisen for a motivated and enthusiastic Sales Consultant to join the team at Logical Utilities. Based full-time at our Cheltenham office, this permanent position offers a competitive salary with uncapped earning potential and genuine progression opportunities. This role is ideal for someone who enjoys building relationships, speaking with customers, and working in a fast-paced, target-driven environment. You will play a key role in supporting business growth while delivering an excellent customer experience and contributing to a positive, high-performing team culture. Job Title: Sales Consultant Team: Sales Primary Location: Cheltenham Responsible to: Sales Manager • Engage with new and existing customers professionally and confidently., • Understand customer requirements and recommend suitable solutions., • Build strong customer relationships while delivering a positive customer experience., • Work towards individual and team sales targets in a results-driven environment., • Accurately maintain customer records and update internal systems., • Collaborate closely with colleagues and management to support team success., • Stay informed on products, services, and market developments., • Contribute positively to a supportive and collaborative team environment., • Excellent communication and interpersonal skills., • Confident, positive, and professional approach., • Previous sales or customer service experience is beneficial but not essential., • Strong organisational skills and attention to detail., • Motivated, target-driven, and eager to learn and develop., • Ability to work effectively as part of a team., • Customer-focused mindset with a proactive attitude., • Ownership & Profit Share – Up to £3,600 tax-free bonus per employee per year (subject to performance and profit targets)., • A competitive basic salary with uncapped commission and performance bonuses., • A full-time, permanent position with clear progression opportunities., • Early Friday finishes., • Ongoing professional development and structured growth., • A supportive, high-performing, and inclusive team environment., • Holiday Buy/Sell Scheme – Flex your annual leave to suit your lifestyle., • Communal Company Car – Available for team use when needed., • £500 Refer-a-Friend Scheme – Know someone great? Get rewarded!, • Service Recognition Scheme – Celebrating loyalty and commitment., • Quarterly Social Events – Connect outside the office., • Perks@Work Discounts – Exclusive savings on cinema tickets, HelloFresh, Expedia, and more. Interested in joining the team? Submit your application today and take the next step in your career with Logical Utilities. #J-18808-Ljbffr

Internal Sales Executive – Waste Management Location: Cheltenham Working: Office-based Salary:£28,500 – £30,000k Commission: Uncapped Type: Full-time, Permanent The Opportunity We are working with a successful family-owned waste management business with around 95 employees, a fleet of 50 vehicles and its own mixed recycling and confidential shredding facilities in Cheltenham. They are looking for a Telesales Executive to join their growing sales team and generate new business across the region. This is a proactive outbound sales role, where you'll be responsible for identifying prospective customers, building relationships and converting opportunities into new business. The Role You'll be responsible for: • Making outbound calls to prospective business customers, • Generating and qualifying new sales opportunities, • Identifying customer requirements and recommending suitable solutions, • Building relationships with decision-makers, • Following up leads and maintaining your pipeline, • Preparing quotes and closing new business, • Working towards monthly new-business targets, • Keeping accurate records of activity and opportunities You'll be selling a broad Total Waste Management (TWM) proposition, including general and food waste, recycling, confidential shredding and other commercial waste services. About You We're looking for someone who enjoys outbound sales and winning new business. Waste experience is not essential. We're open to people from any relevant B2B service-led sales environment, including: • Waste / Recycling, • Facilities Management, • Security, • Cleaning / Hygiene, • Environmental Services, • Logistics, • Telecoms, • Business Services, • Managed Services Relevant backgrounds could include Telesales Executive, Sales Executive, Business Development Executive, Internal Sales Executive, Sales Consultant or Account Manager with a strong new-business focus. You'll need to be confident on the phone, commercially driven, resilient and comfortable picking up the phone and creating opportunities from scratch. The Package • Uncapped commission, • Office-based role in Cheltenham, • Established family-owned business, • Full training and support, • Broad range of services to sell, • Opportunity to progress within the business JBRP1_UKTJ

Shaping a smarter, more agile world! AtkinsRéalis is growing its Solution Design team and is looking for Solution Architects who are curious, who want to become part of our customers' digital journey and who want to have a voice in shaping our future digital world. Is this you? Shaping a smarter, more agile world! AtkinsRéalis is growing its Solution Design team and is looking for Solution Architects who are curious, who want to become part of our customers' digital journey and who want to have a voice in shaping our future digital world. Is this you? We are looking to expand our multi‑disciplinary team with people from diverse backgrounds who bring solution architecture expertise to the digital transformation of our stakeholders' technology landscapes and ways of working. You may currently be a solution architect, technical architect, digital consultant, or enterprise architect seeking a new challenge. We welcome applications from creative, adaptable systems thinkers who are passionate about designing end‑to‑end solutions, shaping future digital capabilities, and growing your own career potential along the way. When it comes to living your life, we want your role with AtkinsRéalis to be a key part of your personal journey. We have a collaborative inclusive team culture where people will help, guide and mentor you to help you grow. We pitch in and help colleagues because we succeed as a team. Our flexible and remote working policies are designed to support different personal priorities and needs. This role is within the Secure Government business unit which has an excellent record in consultancy and delivery to a wide range of clients, which includes some of the largest public and private sector organizations in the UK, particularly in defence, security and government markets. We are looking for Solution Architects at various levels to enhance our team and technology solutions capability. To succeed, our customers require expert advisors who listen and advise clearly demonstrating their deep experience and mature methods. Responsible for the definition of technology architecture and modelling, options and solutions to meet strategic business objectives. Ensuring these designs and solutions are efficient, sustainable and fit-for-purpose for current and future business needs. • Driving through customer strategies in often complex, mixed technology environments., • Balancing technological and business solutions to address client needs., • Defining features, requirements and development phases against which delivery must be made., • Developing solution specifications in line with business strategies and appropriate frameworks., • A degree in a science, computing or engineering subject, or equivalent experience., • Proven work experience as a Solution Architect, technology consultant or similar role., • Experience with the use of Architecture frameworks such as ISO42010, TOGAF, Zachman and the ITIL and IT4IT service architecture frameworks., • Experience of systems design and delivery, applying engineering rigour through technical architecture modelling techniques., • In-depth understanding of technology structure principles., • Experience gathering and analysing system requirements., • Broad understanding of modern technology domains relevant to solution architecture, including cloud platforms (Azure, AWS, M365) and hybrid cloud environments., • Experience applying integration patterns, API‑led design and service‑oriented approaches across complex systems., • Awareness of data platforms, information architecture and analytics capabilities within enterprise solutions., • Knowledge of identity, access management and security‑by‑design principles aligned to government and industry standards., • Understanding of application modernisation approaches, legacy migration and the adoption of contemporary digital services., • Familiarity with enterprise networking, connectivity, and secure architectures used within regulated or sensitive environments., • Appreciation of emerging technologies and trends such as IoT, edge computing and automation where appropriate., • Experience working within Local Government, Regulated Industries, Defence or Security and Intelligence markets is beneficial., • Appreciation and/or experience of different delivery methods such as Agile, SAFe, Scrum and their approaches such as scrums, backlogs., • Excellent stakeholder management with focus on nurturing & developing strong relationships., • Strong consulting skills, knowledge of a variety of techniques and methods to capture, elaborate and understand client challenges (structured thinking, effective report writing and presentations, and strong stakeholder engagement)., • Good negotiation, communication and relationship building skills; able to influence business decisions and formulate positive relationships with customers, strategic partners and colleges., • A high-level of self-initiation, organisation and enthusiasm., • Motivated to drive the design and delivery of solutions that realize the outcomes for the client's needs., • Excellent oral and written communication skills with the ability to influence effectively across multiple media., • Personable team player, able to work under guidance and own initiative, adding expertise and value to project deliverables., • Proven analytical and problem-solving skills., • A strong interest and appreciation of technology trends and government IT strategy such as, Cloud, Internet of Things, Cyber Security, Big Data and digital service design and delivery. Explore the rewards and benefits that help you thrive – at every stage of your life and your career. Enjoy competitive salaries, employee rewards and a brilliant range of benefits you can tailor to suit your own health, wellbeing, financial and lifestyle choices. Make the most of a myriad of opportunities for training and professional development to grow your skills and expertise. And combine our hybrid working culture and flexible holiday allowances to balance a great job and fulfilling personal life. Be rewarded. Find out more. We’re AtkinsRéalis, a world‑class engineering services and nuclear organization. We connect people, data and technology to transform the world's'infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people. Find out more. This role may require security clearance and offers of employment will be dependent on obtaining the relevant level of clearance. If this is necessary, it will be discussed with you at interview. The vetting process is delivered by United Kingdom Security Vetting (UKSV) and may require candidates to provide proof of residency in the UK of 5 years or longer. If applying to this role please do not make reference to (in conversation) or include in your application or CV, details of any current or previously held security clearance. We are committed to creating a culture where everyone feels that they belong – a place where we can all be ourselves, thrive and develop to be the best we can be. So, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee resource groups to support all employees. As an Equal Opportunities Employer, we value applications from all backgrounds, cultures and ability. #J-18808-Ljbffr

The Digital Strategy Consultant serves as a trusted advisor to enterprise customers, partnering with them to design and execute transformational SEO and GEO strategies that drive measurable business outcomes. This role leads structured discovery, develops multi-quarter strategic roadmaps, and guides customers in building scalable operating models that embed SEO and GEO into their broader digital marketing ecosystem. The Digital Strategy Consultant works cross-functionally with Sales, Customer Success, and Product to ensure strategic alignment, accelerate time-to-value, and support long-term customer growth within the Enterprise segment. Tasks in the role Strategic Advisory, Discovery & Roadmapping: Serve as a strategic advisor to enterprise customers by leading structured discovery engagements to assess SEO and GEO maturity, operating models, workflows, and organizational readiness. Conduct in-depth opportunity analysis and competitive benchmarking, synthesizing complex insights into executive-ready recommendations. Translate findings into phased, multi-quarter SEO and GEO roadmaps aligned to measurable business outcomes, clearly defining priorities, milestones, and success criteria. Governance, Adoption & Operating Model Transformation: Design scalable SEO and GEO governance frameworks and operating models that enable long-term adoption and cross-functional alignment. Establish scalable standards for workflows, accountability, reporting, and cross-functional collaboration across Marketing, Product, Engineering, and Content teams. Guide customers through change initiatives, stakeholder alignment, and rollout sequencing while diagnosing inefficiencies and recommending process optimizations that increase operational efficiency and reduce friction. Executive Facilitation & Program Leadership: Lead structured workshops, prioritization sessions, and executive briefings to define outcomes and align stakeholders throughout the customer lifecycle, ensuring strategic alignment and long-term value realization.. Track performance against milestones and KPIs, proactively identify risks and implementation blockers, and recommend course corrections as business priorities evolve. Lifecycle Strategy & Growth Alignment: Partner closely with Sales, Customer Success Managers, and Product teams to ensure strategic continuity throughout the customer lifecycle. Identify opportunities for expanded engagement and deeper alignment between customer goals and Semrush capabilities. Act as the voice of the customer by surfacing insights, risks, and product enhancement opportunities that support enterprise digital transformation. Internal Strategy & Methodology Contribution: Contribute to the evolution of internal playbooks, consulting frameworks, and delivery methodologies that increase leverage and consistency across Strategic Services. Share patterns, insights, and best practices to continuously elevate enterprise strategy delivery. 8+ years of experience in digital strategy, SEO and GEO consulting, change management, enterprise advisory, or related roles within SaaS or MarTech environments Proven experience leading structured discovery engagements and translating insights into actionable, executive-level strategic roadmaps Demonstrated ability to design scalable operating models, governance frameworks, and cross-functional workflows Experience influencing senior stakeholders and driving strategic alignment at the Director and VP level. Strong expertise in SEO and GEO strategy, competitive analysis, and performance measurement with the ability to clearly connect strategic initiatives to commercial outcomes. Exceptional facilitation, stakeholder-management, and executive communication skills Ability to identify risks early, manage ambiguity, and re-prioritize initiatives in dynamic enterprise environments Experience working cross-functionally with Marketing, Product, Engineering, and Executive stakeholders Comfortable managing multiple strategic engagements simultaneously while maintaining high-quality outcomes Not required, but a plus Experience with enterprise-level SEO and GEO and digital marketing platforms such as Semrush, BrightEdge, Conductor, Botify, SimilarWeb, or others Familiarity with AI-driven search trends, content strategy frameworks, and advanced analytics integrations Background in digital marketing consultancy or professional services environments Semrush is a brand visibility platform, empowering marketers to command their online presence and create measurable impact. We unify SEO authority and AI visibility, so brands are found, cited, and chosen everywhere search happens. That's how Semrush gained the trust of over 28 million users-from scaling startups to Fortune 500 companies. Some highlights of our success: $470M+ Annual Recurring Revenue with AI products surpassing $38M+ Dollar-based net revenue retention of 104%, as of December 31, 2025 Large deals growing 74% YoY Semrush named a Leader in The Forrester Wave : Search Engine Optimization Solutions, Q3 2025 Exceptional demand for the Enterprise platform, with deals with global giants like JP Morgan, LG, Samsung, TikTok, and others Shared ambition makes a bigger impact. That's why at Semrush, progress is a partnership: You push us forward, we push you further-and we all move as one. Are you ready to be part of this journey? About the opportunityThe Sales team is at the forefront of empowering businesses to achieve online visibility and digital marketing success. Through our selling approach and world-class enablement programs, we equip our team with the tools, resources, and training. This is how we keep delivering meaningful results for our customers. Joining the Sales team also means: Fast forward and continuous career growth: the highest rate of promotions within the organization A team spread across 40+ locations around the globe Offline and online bootcamps as part of our onboarding process President's club-an opportunity to celebrate exceptional results and reward top performers in high-class vacation destination Quota attainment has been recognized as higher than market average, according to RepVue Uncapped commissions About your future tasks About Semrush Consulting Services Semrush Consulting Services is a team of digital strategy consultants, technical experts, and engagement managers who partner with enterprise customers to accelerate platform adoption and unlock measurable value across SEO and GEO, content strategy, competitive intelligence, and broader digital marketing ecosystems. We deliver high-impact onboarding, advisory, implementation, and enablement services across the customer lifecycle. Our team works alongside some of the world's most sophisticated marketing organizations to design scalable operating models, optimize workflows, and build sustainable digital growth systems that drive long-term business impact., A little more about the companySemrush is the leading brand visibility platform, empowering marketers to command their online presence and create measurable impact. Built on the industry's most expansive proprietary dataset, Semrush delivers AI-driven insights across GEO, SEO, Agentic Search Optimization, content marketing, paid media, and social strategy. The company was founded in 2008 and is headquartered in Boston, MA with a global presence across North America, Europe and Asia. We've built something people are proud to be part of. And the awards agree: Great Place to Work, DEI Workplace, Diversity Champion Award, International Inclusion Award, Most Women Friendly Employers, Best Place for Working Parents. All thanks to 1700+ employees who build the company every day. About our Diversity, Equity, and Inclusion commitments Semrush is an equal opportunity employer. We are committed to ensure that everyone feels a sense of belonging in the workplace. We do not discriminate based upon race, religion, creed, color, national origin, sex, pregnancy, sexual orientation, gender identity, gender expression, age, ancestry, physical or mental disability, or medical condition including medical characteristics, genetic identity, marital status, military service, or any other classification protected by applicable local, state or federal laws. We don't just lead the market-we are busy creating a world where Semrush is an unfair advantage for every marketer. Join us! The annual Total Cash Compensation range for this position is $131,000 to $190,000. Compensation ranges for the same role in other countries may differ based on local market conditions, compensation philosophy, and regulatory requirements. Compensation ranges for this role outside of the United States may differ and will be determined based on local market benchmarks, compensation practices, and applicable regulations. • Strong product-market fit recognized by RepVue, • High earning potential with clear quota attainment visibility, • Life insurance, • Low cost medical, dental, and vision plans, • Accidental death and dismemberment (AD&D) insurance, • Dependent Care Savings Accounts and Flexible Spending Accounts, • Health Savings Account, • Short-term and long-term Disability, • Employee Assistance Program, • Employee Resource Groups, • Paid parental leave, • Relief Fund, • Travel coverage #J-18808-Ljbffr

Job Title: Professional Services Consultant Job Type: Permanent/Contract (Outside IR35) Job Location: 100% Remote in UK Job Description: About the Role The Professional Services Consultant will serve as a product specialist delivering exceptional consulting services to our clients within their designated region (North America, EMEA). Reporting to the Professional Services Consulting Manager or Senior Manager, this role will be responsible for providing strategic consulting services, helping clients define requirements, and configuring and optimizing our software to achieve critical business goals. The ideal candidate will combine technical expertise, consultative skills, and strong client relationship management to drive positive customer outcomes. Key Responsibilities Technical & Consultative Expertise • Provide expert advice and solutions to clients on our products and features, as well as systems, software development, and business processes, • Stay updated with the latest within our products and features, as well as broader technology trends and advancements, • Apply technical knowledge to support clients in achieving their business objectives, • Identify and resolve complex business or technical issues in partnership with the Solutions Architect to ensure minimal disruption to the project, • Configure and customize our solutions to meet client-specific requirements Client Engagement & Delivery • Build and maintain strong client relationships with all relevant stakeholders, • Understand client needs and provide support to deliver tailored solutions, • Communicate effectively with clients, translating technical concepts to non-technical stakeholders, • Represent the company professionally and demonstrate the value of our solutions, • Drive client adoption and ensure successful implementation of our solutions Project Support • Contribute to the management of projects from inception to completion, • Ensure timely delivery and adherence to budget in partnership with the Delivery Manager and client stakeholders, • Be able to apply project management methodologies to track progress and manage deliverables, • Identify and mitigate potential risks that could impact project success, • Manage client expectations throughout the project lifecycle Documentation & Knowledge Sharing • Prepare detailed reporting and presentations in partnership with the Delivery Manager for internal and client stakeholders, • Clearly document agreed-upon solutions in partnership with the Solutions Architect, • Capture all relevant information for recurring technical needs, • Create and maintain knowledge base articles and best practice guidelines, • Contribute to the development of reusable assets and templates Team Collaboration & Operational Adherence • Adopt and help iterate on all processes, best-practices and operational elements to ensure consistency, • Work effectively with cross-functional teams to deliver integrated solutions, • Mentor and guide associate consultants where appropriate, • Foster a collaborative and productive work environment, • Share knowledge and expertise with team members, • Support the Professional Services Consulting Manager in achieving team objectives Qualifications Experience • 4+ years of experience in technical or business consulting or a related field, • History of successful client engagement and solution delivery, • Experience with enterprise software implementation and configuration or professional services, • Background in applying structured methodologies for service delivery, • Experience working in cross-functional project teams Technical Skills • In-depth knowledge of the solutions being implemented or leveraged (Subject Matter Expert), • Strong understanding of other technical systems and integrations, • Familiarity with software development processes and practices, • Experience with configuration and customization of enterprise software, • Understanding of data models and business process workflows, • Familiarity with UX/UI design principles Consultative Skills • Strong analytical and problem-solving capabilities, • Ability to analyze complex problems and develop effective solutions, • Experience translating business requirements into technical solutions, • Strong data analysis and interpretation skills, • Creative and critical thinking abilities Project Management Skills • Familiarity with project management methodologies (e.g., Agile, Scrum, Waterfall), • Ability to manage multiple workstreams simultaneously, • Strong organizational and time management skills, • Experience in scope management and handling changing requirements, • Ability to track progress and report on deliverables Communication & Client Management • Excellent verbal and written communication abilities, • Strong presentation and documentation skills, • Ability to explain technical concepts to non-technical stakeholders, • Experience building and maintaining strong client relationships, • Understanding of client business processes and requirements Additional Skills • Strong business acumen with understanding of industry trends, • Ability to align technical solutions with business goals, • Adaptability to quickly learn new technologies and processes, • Team collaboration and interpersonal skills, • Self-motivation and ability to work independently when needed Education & Certifications • Bachelor's degree; Master's degree preferred, either degree in Computer Science, Information Technology, or related field a plus, • Relevant certifications (e.g., PMP, ITIL) a plus JBRP1_UKTJ

Design Consultant Canterbury £35-40,000 plus Benefits Monday to Friday 8am-5pm An exciting opportunity has arisen for an experienced Designer to join a growing business specialising in timber construction and modular building solutions. This varied role combines CAD design, estimating and customer service, supporting customers from their initial enquiry through to quotation and order placement. You'll work closely with customers and internal teams to develop tailored solutions, ensuring designs meet requirements and quotations are accurate. Key Responsibilities • Producing CAD designs and supporting technical drawings., • Preparing accurate quotations and estimates for construction products and modular buildings., • Liaising with customers to understand their requirements and provide suitable solutions., • Interpreting technical drawings, specifications and project details., • Supporting orders from initial enquiry through to placement., • Coordinating with design and production teams to ensure projects run smoothly., • Managing multiple projects and priorities effectively. About You • Previous experience in estimating, sales, construction, timber, builders' merchants or a related industry is essential., • Experience using CAD or other design software., • Strong customer service and relationship-building skills., • Confident interpreting technical drawings and specifications., • Organised, detail-oriented and able to manage competing deadlines., • A proactive approach with good communication and problem-solving skills. JBRP1_UKTJ

Join to apply for the Sales Consultant role at Abercrombie & Kent UK 2 weeks ago Be among the first 25 applicants Join to apply for the Sales Consultant role at Abercrombie & Kent UK Job Description Come and join one of the world’s leading luxury travel brands. 60 years after Geoffrey Kent founded A&K, we’re still setting the standard for adventurous, luxury holidays. Whichever role you join us in, whether customer facing or behind the scenes, everyone has their part to play in creating one-of-a-kind journeys that go beyond our clients’ high expectations. Job Description Come and join one of the world’s leading luxury travel brands. 60 years after Geoffrey Kent founded A&K, we’re still setting the standard for adventurous, luxury holidays. Whichever role you join us in, whether customer facing or behind the scenes, everyone has their part to play in creating one-of-a-kind journeys that go beyond our clients’ high expectations. With 55 offices worldwide and an unmatched network of connections across the globe, we offer adventures that can’t be experienced with any other tour provider. Working with a team of passionate and knowledgeable people, you’ll be able to open doors to private palaces, book Michelin-starred meals in the most remote locations and arrange out-of-hours museum tours. There’s always a buzz in the office about the latest ways we’ve gone the extra mile. PURPOSE: Using the client brief and subsequent qualifying process this role involves building and pricing creative luxury tailor-made programs for travel across Europe. The Consultant will be responsible for achieving sales and margin goals, along with designing programs which are operationally sound. Ultimately the aim is to exceed expectations of our guests, sales offices and travel advisors so the return to A&K. Responsibilities • Design bespoke FIT (Fully Independent Traveller) programmes for A&K sales offices or travel advisors, ensuring feasibility, operational viability, and offering expert suggestions as needed., • Accurately and competitively cost each itinerary using the in-house reservations system, maintaining creativity and high quality within agreed timelines., • Negotiate improved rates with hotels and land providers wherever possible., • Meet or exceed agreed targets for turnaround times, sales, conversion rates, and profit margins., • Proactively follow up on all quotes until a definitive outcome is confirmed., • On confirmation, create and set up booking files, ensuring accuracy in the reservation system before handing over to operations., • Review and check costings, itineraries, and Supplier Information Reports, both for personal bookings and those prepared by colleagues, when required., • Build strong relationships with a global network of luxury travel professionals to encourage repeat business and long-term partnerships., • Explore new products, destinations, and opportunities to grow sales among existing and new clients., • Ensure correct terms are communicated to clients, deposits are collected, and all payments are received on time., • Prepare financial documentation, including travel advisor commission details., • Support managers and operations teams in resolving client or booking issues as they arise., • Share Quality Control feedback with managers and contribute to continuous improvement., • Take part in and deliver training on destinations, products, and internal procedures. About You • A confident, positive attitude, • Strong spoken and written communication skills. A second European language is advantageous, • A Good level of geographical and general knowledge of Europe is advantageous, • Up-to-date knowledge of Outlook, Word, Teams and Excel, • A natural affinity for sales and (over) achieving goals, • A real passion for travel, • Ability to multi-task and work under pressure, • Attention to detail, • A willingness to develop relationships with clients, • Good and effective time management What We Offer • Competitive salary plus commission, • Company pension plan from start of employment, with employer contributions increasing after 5 and 10 years of service, • 25 days annual leave – in addition to bank holidays, plus the ability to buy an additional 5 days or sell 5 days, • Discounted trips through A&K Travel Group Travel Benefit Program (includes friends and family), • Discounted Gym Membership – we offer a contribution of up to £35 a month at either Virgin Active Gym (London) or to other gyms through GymFlex., • Life Assurance (2x base salary paid out as a tax-free sum), • Hybrid working – we value collaboration and ask employees to come to the office for a minimum of 4 days per week, • Enhanced Paid Parental Leave – 18 weeks full pay regardless of gender, • Employee Assistance Program – includes access to wellbeing resources and counselling, • £1,000 Recruitment Referral Bonus, • Cycle to work scheme, • Season Ticket Loans, • Regular Social Events If you would like to learn more about the position, please email . Why work for A&K What makes A&K a great place to work is the people. It’s our people who foster the supportive environment that will make you proud to work for A&K. There will also be ongoing training and the opportunity to progress your career – not just in the UK, but as part of our global business. We’re also a company that makes a difference. Abercrombie & Kent Philanthropy (AKP) has supported local communities around the world for the past 40 years, and we were recognised by Which? for looking after our clients during the pandemic. EEO Statement Abercrombie & Kent is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. • Entry level, • Full-time, • Sales and Business Development, • Travel Arrangements Referrals increase your chances of interviewing at Abercrombie & Kent UK by 2x Tewkesbury, England, United Kingdom 6 days ago Worcestershire, England, United Kingdom 1 month ago Gloucester, England, United Kingdom 1 week ago Knightsbridge, England, United Kingdom 1 week ago Worcester, England, United Kingdom 4 weeks ago Teddington, England, United Kingdom 1 month ago Gloucester, England, United Kingdom 1 week ago Worcester, England, United Kingdom 2 weeks ago Worcestershire, England, United Kingdom 1 month ago Laverton, England, United Kingdom 2 days ago Gloucester, England, United Kingdom 1 week ago Gloucester, England, United Kingdom 1 month ago Gloucester, England, United Kingdom 2 weeks ago Cambridge, England, United Kingdom 2 weeks ago Great Malvern, England, United Kingdom 3 months ago Stonehouse, England, United Kingdom 2 weeks ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr

Delivering outstanding customer service that leaves a lasting impression. As a Barista Maestro, you'll take centre stage - not just crafting quality Costa coffee but inspiring your team and creating a welcoming atmosphere for every customer. Long service awards that recognise and celebrate your comm

Float Lettings Consultant Requirements:. However, all those applying must confident and professional and used to dealing effectively with customer by telephone and face-to-face. Float Lettings Consultant Salary & Benefits Package:.

We have an exciting opportunity to join the Council's Housing Service as a Repairs Team Leader in the South East Locality. As a Repairs Team Leader, you will lead a team of operatives responsible for delivering a high-quality repairs service, one that prioritises excellent outcomes and consistently

The role of Catering Team Leader is to assist in the effective provision of the Facilities Management operational catering Team to provide excellent customer service, meeting all SLA’s, complying with Food Safety Legislation and the Schools (Health and Nutrition (Scotland) Act 2007) and assisting

This is an ideal opportunity for someone passionate about sales, fitness and customer service who wants to develop their career within a fast-growing fitness business. Previous experience in sales, hospitality, retail, leisure or customer service. Passion for fitness, customer service and sales.

In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the UK market.

You should have experience in underground service detection using tools such as CAT and Genny, alongside a strong awareness of health and safety practices.

A strong desire to deliver outstanding customer service. Senior Lettings Consultant Requirements:. Senior Lettings Consultant Salary & Benefits:.

A strong desire to deliver outstanding customer service. Senior Lettings Consultant Salary & Benefits:. Senior Lettings Consultant Duties will include:.

A strong desire to deliver outstanding customer service. Senior Lettings Consultant Salary & Benefits:. Senior Lettings Consultant Duties will include:.

Responsibilities Supporting and developing existing customer relationships Identifying and generating new business opportunities Working on customer projects from enquiry through to solution Planning and managing your schedule using CRM systems Providing engineering-led solutions to customer require

Float Lettings Consultant Salary & Benefits Package:. Float Lettings Consultant Duties will include:. Float Lettings Consultant Requirements:.

You can ask a current Advisor and one of our Area Managers any relevant questions – all from the comfort of your armchair with zero commitment! Work for yourself, not by yourself : the benefits of your own local business, within a model that removes the worries: We're experts in advertising so you

Float Lettings Consultant Duties will include:. Float Lettings Consultant Requirements:. However, all those applying must confident and professional and used to dealing effectively with customer by telephone and face-to-face.

Our Sales Consultants really are at the heart of ensuring that we deliver first class customer experiences to every customer that visits one of our dealerships. Joining us as a Sales Consultant means you will be the key point of contact for our customers during this exciting experience of buying the

Built on the founding values of quality, service, and cleanliness, the business has remained committed to those principles spanning three generations, now under the leadership of Managing Director George Workman. Today, we process, pack, and deliver over 100 million litres of milk and dairy products

Ensure compliance with customer, quality, and industry standards.

No prior knowledge of the art world is required, as we provide full training to help you become as knowledgeable and effective as possible as a specialist Sales Consultant. Sales Consultant OTE £40,000 (uncapped sales commission) Cheltenham At Castle Fine Art, your salary is only limited by you! If

Ensure service levels are always a high standard and customer satisfaction is priority. By centralising processes and services, we help improve operational efficiency, standardise procedures, and optimise resources throughout the organisation. We primarily provide financial and administrative suppor

Sector: EngineeringReference: BBBH277615_1790264289Mechanical Team Leader / Supervisor (Days) 46,000 - 47,000 + Monday to Friday + 27 Days' Holiday + Bank Holidays + Pension + Life Assurance + Healthcare Benefits Scunthorpe, commutable from: Doncaster, Grimsby, Gainsborough, Brigg, Barton-upon-Humbe

To be successful in the role, you will need to be able to demonstrate the following;Excellent communication skillsBusiness to Business Sales experience (Minimum of 1 year)Confident in an approach to cold call and sell our services both by telephone and face to faceOrganised and able to multi taskPC

We have an exciting opportunity for an experienced Senior Lettings Consultant to join this Residential Lettings award-winning team in Upminster. Senior Lettings Consultant Salary & Benefits: Company car or car allowance Commission, bonuses and other financial incentives Development Training

The main purpose of this role is to manage a team of operatives, provide accurate receipt of customer goods in to the warehouse, and timely despatch of customer goods from the warehouse to external parties. Warehouse Team Leader with FLT Counterbalance Licence Menzies Distribution Solutions are look

A flexible opportunity that works around you whether you're looking for Full or Part-Time.Imagine working for yourself, close to home, at your pace, around your lifestyle and commitments.Our network of over 1200 local Advisors enjoy these benefits, alongside great earnings.Hillarys, established over

Senior Lettings Consultant Duties will include: Coordinating and conducting property viewings with prospective tenants. Senior Lettings Consultant Requirements: IT proficient, you will be familiar with MS Office packages and able to learn bespoke ‘in house’ software packages without issue. W

Rewards and benefits – Careers at AtkinsRéalis## About AtkinsRéalisWe're AtkinsRéalis, a world-class engineering services and nuclear organization. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the

Senior Lettings Consultant Duties will include: Coordinating and conducting property viewings with prospective tenants. Senior Lettings Consultant Requirements: IT proficient, you will be familiar with MS Office packages and able to learn bespoke ‘in house’ software packages without issue. W

Wise Monkey Recruitment ltd is seeking a friendly and confident Temporary Customer Service & Telesales Assistant for an office-based role in Dorking. You will contact customers by phone and email, assist with online submissions, answer questions, and support users through the process.

We have an exciting opportunity for an experienced Senior Lettings Consultant to join this Residential Lettings award-winning team in Upminster. Senior Lettings Consultant Salary & Benefits: Company car or car allowance Commission, bonuses and other financial incentives Development Training

A leading talent solutions firm in the UK is seeking a Business Development Consultant to launch a high-income sales career in financial consulting.