Customer service manager jobs in AlloaCreate job alerts

Looking for your chance to shine? This is a role for the problem-solvers, the step-up-to-the-challenge-ers; those who want to feel like their career matters. Being a Senior Retail Customer Advisor isn’t just a title, but a badge you wear with pride. You’ll be a force within your team, deputising and overseeing the store when the Manager and Assistant Manager aren’t there, making sure both your team and customers feel like champs. If you bring the energy, we’ll bring the rewards. What you’ll do: · Bring the shop floor to life with your drive, motivation and enthusiasm · Wow customers with your technical knowledge and recommend the right products every time · Create an environment in which customers feel welcome and comfortable · Keep the store on top form when the Store Manager and Assistant Manager are out You’ll definitely: · Be able to show how you’ve worked to and exceeded sales targets or met deadlines · Have experience of serving and delighting customers in a retail environment · Enjoy being part of a team but possess the leadership skills to give guidance and mentorship You might even: · Know what it feels like to work in a fast-paced, ever-changing environment · Know a thing or two about the telecoms sector What’s in it for you? · Exceptional career progression in Retail and to other areas of BT with our Aspire internal development programme · Competitive salary · Uncapped monthly commission, based on personal and store targets · Typical commission of £3,500 (pro-rata); top performers can earn £20,000 · Competitive healthcare and BT share plans · 50% discount on an EE mobile package (30% for Friends and Family) · 25 days’ holiday (pro-rata) with the opportunity to buy a further 5 days, plus your birthday off · The chance to win once-in-a-lifetime all-expense-paid trips and prizes · BT TV, including BT Sport and NOW Entertainment Membership About EE Empowered, challenged, supported and rewarded, our people are the key to our success. Our people keep customers happy with great service, and our network, named best in the UK, is keeping their digital lives connected. Since becoming part of the BT family, we’ve focused on creating an energising culture that makes EE an even better place to build a career. We’re at the top of our game, and this is your chance to join us. At EE, we’re creating an inclusive working environment where people from all backgrounds can succeed. Diversity makes sense for us, for our customers and for our future. We value different perspectives, skills and experiences, and welcome applications from all sections of the community. We’re therefore open to considering flexible working, things like part-time hours or other flexible options. We also offer emergency time off for dependants in addition to generous maternity and paternity leave. It’s our way of helping people find a job that suits them, so talk to us during the recruitment process to find out where you could fit in. If you’re thinking about working for the UK’s biggest and fastest network, why not follow our shiny new recruitment channels on Twitter, LinkedIn and Glassdoor. Packed with the latest jobs, company news and career stories, it could be a great move.

Join Our Team as a Retail Store Manager! At EE, we believe technology should bring people together. Our stores are more than just places to buy gadgets – they're destinations where customers can explore, discover, and be inspired by the latest in tech. We're committed to creating a vibrant, welcoming environment where every visit feels like a special occasion. We are looking for a Retail Store Manager who can inspire and lead with passion in a large or high-profile store. If you have a history of guiding large teams to achieve outstanding commercial results, a self-driven and proactive mindset, and a talent for coaching and developing others, we would love to hear from you. Day to day, you’ll be leading your people to deliver both individual and team objectives, including driving revenue combined with a great customer experience. You’ll also be communicating with stakeholders from across the business ensuring a clear strategy and support for your store. You will foster a high-performance culture focused on both financial and behavioural KPIs, whilst capitalising on new retail opportunities. As our Retail Store Manager, you'll lead by example with exceptional customer service and creating memorable experiences. You'll bring fresh ideas to the table and building strong relationships with customers and the community will be key, building loyalty among first-time visitors. What’s In It for You? Below are some of the many benefits we provide here at EE • Significant earning potential through commission, rewards, and incentives., • 24/7 access to an online GP for you and your immediate family., • Market-leading paid carer’s leave., • Equalized family leave with 18 weeks full pay and 8 weeks half pay., • Huge discounts on EE & BT products, saving you hundreds of pounds annually., • Support for your career development., • Season Ticket Travel Loan., • Volunteering days to give back to your community., • Optional Private Healthcare and Dental coverage. About EE: At EE, our people are the key to our success. We keep customers happy with great service and a top-rated network. As part of the BT family, we’ve created an energizing culture that makes EE an excellent place to build your career. We value diversity and welcome applications from all sections of the community. We understand that life is ever-changing, and we offer flexibility to support your success. Whether you need full-time, part-time, or job-sharing options, we’re here to accommodate your needs. We are committed to doing everything we can to support you. Join us and be part of a team where you can truly make a difference!

Senior Manager Business Systems Support role within M&G Life, responsible for shaping and delivering a coherent operational systems strategy for Customer Services. Product & Service Enablement: Provide systems support for the development and launch of new products and services in line with the busin

Thrive Trowbridge are delighted to be working with our client in the Trowbridge area who are actively looking to recruit a Customer Service Manager on a permanent basis. What you will be doing: Management of the customer service department to ensure high standards of client satisfaction Overseeing

Service Manager – UK & Ireland & Nordics (Technical Customer Support). Service Manager – UK & Ireland & Nordics (Technical Customer Support). At least 8 years of leadership experience, including 5+ in customer service.

Lead and develop a team of Customer Experience Advisors, ensuring service levels are met, customer satisfaction is high and retention is maximised. Analyse trends, collaborate with internal teams (Operations, Logistics, Product) to ensure customers receive clear, empathetic communication through the