Customer service manager jobs in AlloaCrear alertas

Stirling Council is an ambitious council seeking to take advantage of the area’s unrivalled location and rapid growth to provide opportunities and services for all its citizens and to encourage sustainable business and community development. Every day the Council provides a wide range of services essential to enhancing the life of people living in or visiting the area. The Council wants to ensure that the old and young are cared for; to provide support for those in need; to educate our young people; to care for our environment and enhance cultural and sporting opportunities for all. It wants to drive inclusive economic growth, culture and tourism for the area. The Council is committed to ensuring that the delivery of quality services is at the heart of its communities. The Council is looking for you to join the Chief Officer – Governance, the Legal Manager and the Democratic Service Manager, and the wider Governance services to provide excellent internal audit, fraud and risk services to support Stirling’s ambitions to deliver the best outcomes for its communities. Working with the Chief Officer – Governance, you will lead and manage the Council’s Internal Audit, Risk Management and Corporate Fraud team. You will be innovative and will instigate and drive transformational change and improvement across the team and more widely across the Council. You will be an integral member of the Governance Service management team and will work with senior colleagues across the Council to lead and drive a positive, risk aware and customer focussed culture. You will be a highly effective communicator and team player, a strategic thinker, and an experienced senior internal auditor who will have a demonstrable track record of consistent achievement. You will be able to work on your own initiative as well as with teams across the Council. Analytical skills and astute political awareness are needed, together with a commitment to customer-focused public services. Working with colleagues across the organisation and external partners, you will build and develop relationships to deliver solutions and improvements for the benefit of all of our citizens. If would like an informal chat on the role, then please email Julia McAfee at The successful candidate will be required to undertake Level 1 Disclosure check. If your application is progressed after the interview, you will be asked to complete the form and have your details verified. If you’ve got the right skills for the job we want to hear from you. We encourage applications from the right candidates regardless of age (restrictions apply to Modern Apprenticeships), disability, gender identity, sexual orientation, religion, belief or race. Job Description Additional Salary Information Stirling Information The Benefits • 30 days annual leave plus 7 public holidays (rising to 35 after 5 years continuous service) Pro-rated for part time roles., • Flexible working including hybrid office/work from home arrangements where the role allows. We have a good balance across our teams, retaining the benefits to work/life balance of working from home part of the week, with the collaborative and social benefits of working from the office 2-3 days per week, • Biennial incremental progression until top of your payscale is reached, • Up to 6 months full sick pay and 6 months half pay dependent on length of service, • Carers Leave, • Up to 4 weeks paid Paternity Leave, • Access to Health & Wellbeing support, • Ongoing opportunities for Learning & Development, • Cycle to Work Scheme, • Lift share Scheme, • Car Lease Scheme, • Technology Benefit Scheme

The Post Based across the range of University of Stirling sports facilities, the Sports Attendant will assist with the implementation of the University of Stirling Sport strategy relating to facilities management by maintaining and improving customer service. The role holder will be expected to show excellence in customer care when dealing with all enquires and provide a responsive life guarding and sports attendant service, prepare activity and associated areas for use, ensure that activity areas are safe and monitor the use of all sports and associated areas. The role holder may be asked by Operations Manager to cover the duties of a Duty Officer when required. Additional Information/Special Conditions • A working pattern operates, and the nature of the duties will require the job holder to work early morning, evenings, weekends and bank holidays and a show willingness to work additional hours to cover holidays, sickness and large events, • The earliest shift starts at 5.30am and the latest shift ends at 10.30pm, • Sports Attendants will receive a 1-hour, unpaid break for a shift over 6 hours, • The successful candidate will be expected to wear uniform, • Attendance at staff training (currently on Friday afternoons from 12noon-2pm) is compulsory and part of the working pattern, • Working patterns may be subject to change Description of Duties Life Guarding • To carry out the role of a professional rescuer by preventing accidents and ensuring the safety of all customers, staff and other users of the swimming pool, • To maintain a safe swimming pool environment by utilising skills acquired through training and understanding of the Normal Operating Procedures and Emergency Action Plan Attending • To assist in the preparation of all activity areas, meeting rooms and changing areas for use, and in accordance with the front of house system, • To monitor use of all facilities, • To ensure all equipment and facilities are safe, clean and tidy Customer Care • To act as a source of information to encourage repeat and new business, • To act as a point of contact for any customer enquiries, • To respond, resolve or refer issues raised by customers in accordance with agreed procedures and practices and in a polite and constructive manner Service Development • To work in accordance with service standards set by the University of Stirling Sport and from time to time contribute in the review and development of customer standards in response to customer feedback, • To contribute to the process of continuous improvement Administration • To assist with daily checks and administrative activities Continuous Improvement • To attend and participate in regular staff training and development activities relevant to the role, • To keep essential lifeguarding and first aid qualifications and training records up to date, • To contribute to the continuous development of the service Health, Safety and Security • To adhere to University policies, • To follow safe methods of work, • To follow emergency procedures as outlined and provided in the Emergency Action Plan, • To ensure other staff adhere to safe methods of work Communicating • To communicate effectively with staff and customers Miscellaneous • To undertake other duties as may be required by the Operations Manager Essential Criteria • Hold a current STA or RLSS Pool Lifeguard qualification or equivalent, • Hold a current and recognised National Pool Plant Operators certificate, or willingness to achieve within first three months of role, • Hold a recognised First Aid certificate, • Significant experience within the sport or leisure industry (lifeguard and sports/leisure attendant experience preferred), • Positive attitude and experience of making decisions and using judgement and initiative to solve problems, • Evidence of excellent written and verbal communication skills, • Evidence of strong organisational and interpersonal skills, • The ability to prioritise workload, • A friendly and approachable manner, • Ability and confidence working in a busy customer facing role, • Team working experience, • Flexibility in terms of hours and days of work, • Willing to work unsocial hours, weekends or public holidays as required, • Willingness to work additional or alternative hours by arrangement to cover holidays, sickness, etc., • A demonstrated commitment to customer service, • Ability to build effective relationships, • An ability to work under pressure, • Experience of making decisions and using judgement and initiative to solve problems, • Evidence of being self-motivated with a “can do” style and approach, • Computer literate, with experience of using Microsoft packages such as Outlook, Word and Excel, • A passport holder or be eligible to apply for a passport, • Successful Disclosure Scotland clearance, or willingness to apply for Disclosure Scotland clearance Desirable Criteria • Experience of supervising and leading a team, • Experience of reviewing and updating health and safety documents, • Further qualifications in sport, leisure, safety or fitness, • Experience of using a front of house leisure or facility management system, • Experience of front-line service delivery, • Experience of cash reconciliation, • Sales experience Additional Information Part Time (41.67% FTE) Open ended Grade 4: £24,215 - £26,093 p.a. pro rata The closing date for applications is midnight on Sunday 01 March 2026. Interviews are expected to take place on Monday 09 March 2026. The University will pay a supplement per annum pro rata with effect from 01 November 2025, to align with the Real Living Wage (RLW) which equates to £25,178 p.a. This RLW supplement will be reviewed annually to take account of future increases and RLW rates. There is an expectation that work will be undertaken in the UK. This role will require a membership of the PVG scheme. An offer of employment will be subject to a satisfactory outcome of this process. This role is not eligible for sponsorship. Applicants require to have existing right to work in the UK. The University of Stirling recognises that a diverse workforce benefits and enriches the work, learning and research experiences of the entire campus and greater community. We are committed to removing barriers and welcome applications from those who would contribute to further diversification of our staff and ensure that equality, diversity and inclusion is woven into the substance of the role. We strongly encourage applications from people from diverse backgrounds including gender, identity, race, age, class, and ethnicity. For a full description of duties and essential/desirable criteria please click the apply button, which will take you directly to the University Website.

We're recruiting an experienced Cafe Manager who is passionate about exceptional food and world-class customer service, and who can confidently motivate our team to be the best they can possibly be for a major High Street brand on a full time basis, contracted to 40 hours per week.As a Cafe Manager,

We are recruiting an experienced Customer Support Manager to lead our growing Customer Support team, based at our Stirling office. Get notified about new Customer Service Support Manager jobs in Stirling, Scotland, United Kingdom. Lead and develop a high-performing, scalable Customer Support functio

A leading restaurant chain in Stirling seeks an Assistant Manager to inspire and motivate a team while delivering excellent customer service. You will ensure a high-quality customer journey and drive team development in a fast-paced environment.

A well-known retail brand in Stirling is seeking a Store Manager to lead a skilled team in a busy high street location. You will ensure the delivery of exceptional customer service and oversee all store operations, including payroll and inventory control. The ideal candidate will have over 12 months

We're recruiting for a Workshop Controller to join our team at Mazda/MG branch in Stirling. We offer: £35,000 - £45,000 DOE plus benefits Additional opportunity to earn up to £9,000 every three years in performance-based bonuses- terms and conditions apply All overtime paid at time and a half 33 days' annual leave Training provided to become an EV-accredited Technician Generous employee discounts Private healthcare and sick pay cover Maternity and paternity packages Hours Monday - Thursday 8am - 5.30pm, Friday 8am - 4.30pm and alternate Saturdays 8am - 12pm About the role As a Workshop Controller for Arnold Clark, you'll work with the Service Manager to deliver a high level of productivity and an excellent standard of first-time repairs, while making sure you always maintain a clean, safe and professional workshop. This role would be ideal for an organised, quick-thinking person with previous motor industry experience, looking to develop their career and move into a management role. The ability to keep to deadlines and react quickly to technical challenges is important, and you should enjoy working in a fast-paced environment. Day-to-day duties Managing and coaching a team of vehicle technicians and apprentices, making sure targets and business objectives are met Making sure all servicing work is carried out correctly, competently and on time, with customer satisfaction in mind Ensuring that all your working practices comply with company, DVSA, health and safety and manufacturer policies Working with colleagues and other departments to ensure a seamless service for customers Scheduling work to meet customer needs, taking into account workshop targets, the complexity of each job and the availability of parts Providing estimates for servicing and repairs and setting timescales Accurately recording technician time and writing technical reports and recommendations Essential skills Relevant experience in the automotive industry, including previous workshop control or technician roles High levels of organisation and accuracy Strong IT skills Fantastic interpersonal skills and the ability to communicate well with customers and colleagues across other departments, both face -to face and via email The ability to lead by example and motivate your team to achieve their targets and deliver a high standard of work Ability to create more work opportunities and sales in an honest and compliant manner Our Culture Arnold Clark is committed to creating a diverse and inclusive workplace. We strive to create an environment where collaboration, unique perspectives and multiple approaches are celebrated. We care about our employees and our communities, we nurture talent and encourage ambition, and we are passionate about people who take pride in their work. Our employees are at the heart of everything we do - diverse in our make-up, united in our goals. To find out more about Life at Arnold Clark , visit our website. Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure check. TPBN1_UKTJ

ARE YOU LOOKING FOR A CAREER CHANGE WITH EXCELLENT DEVELOPMENT OPPORTUNITIES? TQ NEEDS YOU TO JOIN OUR TEAM! ABOUT US Tillicoultry Quarries is a successful and fast-growing family-owned quarrying company and major supplier of aggregates, asphalt, ready-mixed concrete, mortar, render and sports sand to the building and road construction industry. We operate in over 35 sites throughout Central Scotland, the North East of England and East Anglia. Due to our continued success and rapid growth an excellent opportunity has arisen for a Concrete Technical Manager to be based at our head office in Kilbagie (FK10 4DY) with responsibility for our sites across Central Scotland, the North East and East Anglia . The successful candidates should be customer focused, reliable, well organised and be able to work well as part of a team in a busy site environment. WHY JOIN OUR TEAM? As a family business who have been in operation for over 90 years we invest in our people and offer excellent training and career development opportunities. Our culture has grown from family values and we are proud to have a committed and passionate team of over 400 people working in a variety of different roles delivering a unique combination of quality materials and service excellence for our customers. We will provide you with an opportunity to gaining vocational qualifications within 12 months of starting employment with us! KEY RESPONSIBILITIES Lead the development and testing of new products and processes; Monitoring and auditing product quality, checking compliance with company standards and reporting as necessary; Assisting with the management and development of our team of materials Technicians; Assessing compliance of products to existing and developing standards or specifications; Work in partnership with our commercial and operational teams; Root cause analysis of non-conformance of materials at customer sites / assisting with investigating and addressing customer complaints; Represent the business within industry association meetings, including participation in relevant technical committees; Production of meaningful technical reports and KPI data; Providing product knowledge training and support where required; Prepare and assist with external audits. WHAT DO WE NEED FROM YOU? Relevant industry experience, with a proven track record in a similar role; High level of technical knowledge of construction materials particularly concrete; Demonstrated ability to develop effective working relationships, managing teams and positively influencing people; Ability to communicate at all levels in business, build relationships with a broad range of stakeholders and customers; High level knowledge of industry standards and specifications; Demonstrated ability to keep up to date with relevant industry developments; Excellent attention to detail and analytical skills; Personal drive and motivation; Proficient in the use of Microsoft packages; Word, Excel and PowerPoint; Knowledge of Industry certification requirements in particular Concrete certification schemes. WHAT WE WILL GIVE YOU IN RETURN Competitive salary; Fully funded VQ; Pension; 30 days annual leave per year; Holiday purchase scheme; Employee Assistance Programme; Employee Discounts Platform; Career development and internal progression. THIS IS AN EXCITING OPPORTUNITY TO FULFIL A KEY ROLE WITHIN A FAST GROWING AND SUCCESSFUL BUSINESS. WE OFFER A COMPETITIVE REMUNERATION PACKAGE AND FANTASTIC OPPORTUNITIES FOR CAREER PROGRESSION. TAKETHE FIRST STEP TOWARDS YOUR NEW CAREER AND SEND YOUR CV TODAY! WORKING TOWARDS A DIVERSE WORKFORCE AND EQUAL OPPORTUNITIES. TPBN1_UKTJ

Are you an experienced Customer Service Team Leader looking to lead an xsrmqjs experienced team of dedicated Customer Service Ad. CUSTOMER SERVICE TEAM LEADER (office and telephone based).

Job Title: Customer Service Assistant ManagerDepartment: Operations (Public Sector)Management Responsibility for: SupervisorsTravel Required: Yes - InfrequentReports to: Customer Service ManagerLocation: Manchester OnlyContract Type: PermanentGrade: TBCSalary:TBCJob Summary / OverviewThe Assistant O

A leading fibre connectivity provider in the UK seeks a Service Manager to oversee partnerships with customers and suppliers, ensuring service delivery meets standards and business value. The role involves managing performance, driving continuous service improvement, and maintaining customer satisfa

Provide a customer facing contact point to support the delivery and project management of the Penetration testing service by executing daily customer penetration testing request and oversee requests. Drive regional customer feedback loops to inform service value propositions. Partner with developmen

At the heart of our mission is our unwavering commitment to breaking down barriers and building better futures by helping our customers achieve the significant milestone of owning their own home. Compliance Operations Manager - Nottingham CityContract type: Permanent, Full-timeHours: Full-time, 35 h

Apply now, read the job details by scrolling down Double check you have the necessary skills before sending an application.Plenty of ups, downs and curveballs.With a career as a Team Leader at Sage Care every day will be different to the next.Each will offer you the opportunity to do meaningful and

Managerial and technical leadership of an electronics design team.

Workshop Team Leader - Fabrication.Experience, qualification, and soft skills, have you got everything required to succeed in this opportunity Find out below.Yolk Recruitment are supporting the recruitment of Fabrication Team Leaders to manage welding and fabrication teams within a busy manufacturin

This is a key role focused on owning BAU services, driving cost optimisation, and ensuring SLA/KPI compliance within a secure, mission-critical environment. You'll act as the single service owner, working xwzovoh within a.

We are xwzovoh a leading independent parcel, mail and logistics services company operating throughout the UK and Irela.

We are seeking a Senior Heat Network Engineer to progress into a Technical Service Manager role, to lead the delivery of technical services across heat networks nationwide. Service Manager - Heat Networks & HIUs.

You will be responsible for leading a highly motivated team of managers and contributing to the further development of services within the xwzovoh region. Creative Support is looking for a caring, dynamic and highly motivated person to manage our varied portfolio of social care services. You must be

WATER TREATMENT ACCOUNT MANAGER | SCOTLAND. Were looking for a water treatment account manager to join a leading global business.

Are you looking for a rewarding career where you can really make a difference? Are you an experienced care professional looking for a change?.You may be looking for a new challenge within a different setting.Come and join the Agincare family as a Care Team Leader!.Click here to view the care xwzovoh

Reporting directly to the Managing Director, you will take ownership of operational performance across geographically dispersed teams, ensuring work is delivered safely, efficiently, and profitably, while continuously improving customer satisfaction and service capability. As Service Manager, you wi

QA and Corporate Quality (as delegated by the QA Manager).

Client Service Manager required, our client is a well-known and respected HVAC contractor with the majority of their accounts operating within the commercial sector including restaurants, hotels and leisure centres, but also clients operating sites within healthcare, industrial or education settings

Create, implement, and deliver customer business plans to achieve sales, volume, and margin targets. Job Description National Account Manager (Major Retail / Chilled Foods). We are recruiting a National Account Manager to support sales growth across a well-established chilled food manufacturing bus

I am looking for a Repairs Team Leader to work on behalf of the council in the Charnwood area working in a repairs and Maintenance team whilst working closely with the Responsive Repairs Manager. Manage a team of construction trades and oversee Health and Safety Manage productivity and performance,

EUROPEAN ACCOUNT MANAGER (m/f/d).

Operations Manager / Regional Manager Care Homes / Nursing Homes Greater Manchester / Cheshire / Northwest Up to £70,000 Job Description: A permanent Operations Manager post has become available for a reputable, award-winning UK care home provider for older people! * Operations Manager

As a Service Support Manager, you will play a crucial role in conducting service user reviews, monitoring staff performance and providing support to their Head Office team. Job Title: Service Support Manager - Learning Difficulties/Autism (AV1831A). My Client is seeking a dedicated and experienced S

Registered Service Manager - Care at Home Highlands Hospital discharge pressure and social care reform are back in the headlines, and the focus is clear. The service currently delivers around 700 hours of care per week, with a clear and realistic ambition to grow beyond 1,000 hours sustainably. Yo

As a leader at Enable Works, you'll be at the forefront of our mission to deliver exceptional employability services for disabled people across Scotland. You'll have significant oversight of operations and staffing for the region, as well as managing and leading key external stakeholder relationship

You will develop a broad and versatile background, and take on board some managerial responsibilities with applications across areas like Automotive, Defense, Renewable Energy, Consumer Goods, Aerospace, Medical, R&D.

DX Freight provides next-day or scheduled delivery services for parcels and freight, as well as comprehensive logistics solutions, including warehouse management and the operation of customer-liveried vehicles. We are a leading independent parcel, mail and logistics services company operating throug

National Highways is excited to offer a fantastic opportunity for a Project Manager to join our team in the South East region. As a Project Manager, you will play a vital role in planning and managing the successful delivery of a portfolio of projects within our regions 5-year rolling capital progra

Working as an integral part of the UK & Ireland Region service team, the Lead Engineering Operations Manager will provide strong leadership of the service teams in the region, being a role model for safety and delivering effective financial management for the region. As a leader, this role requ

Sales Operations Manager – Scotland This is a newly created leadership role with real influence. The role - Sales Operations Manager - Scotland You will be responsible for designing and leading a global sales operations and partner enablement function that supports both direct sales teams an

Working directly for a manufacturer, you will act as the primary commercial and operational contact for customers, ensuring exceptional service delivery while driving profitable growth. Luxury Packaging Account Manager – North West Up to £45k DOE We are seeking an experienced Luxury Pa

Contract Negotiation: Lead negotiations for large-scale contracts, ensuring terms are favourable and align with both customer needs and company goals. Job Overview: We are seeking a dynamic and experienced Regional Account Manager to lead sales efforts for modular building solutions across the cons

Title: Senior Technical Service Manager Location: Cheshire East Salary: £50,000 - £55,000 (dependent on experience) Term: Permanent SRG are working with a highly successful company that develop and manufacture a range of specialist coatings. They are now seeking a Senior Technical Se

SC Cleared Service Design & Introduction Manager. This is a great opportunity for a senior Service Designer who thrives in large-scale transformation environments and wants to shape meaningful public services that impact thousands of users. If you are passionate about Government Digital Service

Company van and fuel card, accommodation, and meal allowance provided for occasional travel and overnight stays 28 days annual leave, company pension scheme, free physiotherapy service, and a wide range of employee discountsAbout the role? As a Team Leader within our client's industrial divisio

You will be lead and supported by a highly motivated and experienced team of local managers and will contribute to the further development of our services within the region. You must be an accomplished manager and have extensive experience and knowledge of working within the social care sector, idea

What you’ll be doing Leading and motivating night-shift hygiene teams Driving consistency and standardisation across all cleans Closing gaps in hygiene practices and instruction cards Working closely with Engineering and Production to improve trust and collaboration Taking ownership of im

We are looking to hire a Customer Account Manager who will have overall responsibility for retention and development (growth) of existing customer portfolio by delivering exceptional levels of customer service and building relationships between Elis and the customer in line with the business line st

With over 80 years of history and recent backing for innovation and expansion, they continue to set the standard for reliability, customer focus, and technical excellence. As Divisional Sales Manager, you will take ownership of the Industrial UPS division a long-established and strategically vital