Customer service manager jobs in Stoke-on-Trent - Page 2Create job alerts

We are looking for a Senior Customer Service Manager to join our growing team to support one of our most important departments – E-Commerce. Design strategies to build customer relationships and ensure customer satisfaction is completed pre and post-purchase. Coordinate the physical retail custome

A recruitment company in printing is seeking a Customer Service Manager with estimating experience to join their established team. You will manage customer relationships, handle quoting for standard and non-standard products, and communicate effectively with clients and suppliers to ensure customer

Experience in Customer focussed functions / projects such as Claims, Case-management or Customer-service platforms; CRM/queueing/workflow exposure and secure integrations. Technical Project Manager (Customer Service Platforms). The role will drive outcomes across digital claims journeys, case-manage

Customer Service Manager with Estimating Experience. Job Title: Customer Service Manager with Estimating Experience. An established and successful printing company seeks a customer service manager with strong estimating experience.

As our Business Development / Customer Service Manager, you will be the heart of our customer interactions, ensuring that every experience is top‑notch. Join Our Team as a Business Development/Customer Service Manager!. Are you ready to embark on an exciting journey with us? We're a leading name i

A leading technology and transformation solutions provider in Greater London is seeking an experienced Service Delivery Manager. The role involves managing client relationships and ensuring successful service delivery in alignment with best practices. Applicants should have over 7 years in Service D

A recruitment agency is seeking an Account Manager in Burgess Hill to provide outstanding customer service and manage client accounts. This fast-paced role offers a proactive approach to nurturing customer relationships and requires managing orders and service requests.

CX team, lead managers and frontline specialists, and ensure customers consistently receive exceptional support. You’ll report to the Head of Customer Experience and lead a team supporting customers across. Coach managers to drive performance and engagement.

A prominent UK motor retailer is seeking an experienced Service Manager to join their team in East Midlands. The role involves implementing effective processes to maximize customer satisfaction and monitoring costs while maintaining quality standards.

Demonstrable experience in customer service or operations management, ideally within a training, service, or manufacturing environment. This pivotal role will lead a multi-site customer experience and training support team, championing a customer-first culture, and collaborate with key departments t

As an Account Manager, you'll be responsible for nurturing customer relationships, managing orders and service requests, and ensuring every client receives a smooth and professional experience. Account Manager - Customer Service - Immediate Start. Account Manager (Customer Service).

The Senior Customer Success Manager (CSM) – Service owns the strategic technical relationship with Sprinklr’s enterprise customers in customer service, CX, and contact center operations. Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified‑CXM), em

In this pivotal role, you'll drive profitability through effective sales activities and exceptional customer service. A leading retail company is seeking a Store Manager for their Derby branch.

As our Service Delivery / Customer Support Manager, you ll lead the team that customers rely on when it matters most. Service Delivery / Customer Support Manager. Service Delivery / Customer Support Manager.

A leading global digital infrastructure company is seeking a Senior Manager for Customer Success & Service Management in Greater London. This role requires proven experience in managing teams to enhance post-sales customer experiences and operational excellence. You'll lead a team to ensure customer

The successful candidate will supervise staff, ensuring high levels of customer service and operational performance. A leading job board in the United Kingdom is seeking an enthusiastic Assistant Manager to join their team.

The Customer Success, Service Delivery, and Account Manager (CSM) is responsible for owning and developing strategic customer relationships with a balanced focus on service excellence, operational delivery, account growth, customer engagement, and long‑term success. Working closely with internal t

The Customer Success, Service Delivery, and Account Manager (CSM) is responsible for owning and developing strategic customer relationships with a balanced focus on service excellence, operational delivery, account growth, customer engagement, and long-term success. Working closely with internal tec

We are seeking an experienced Customer Service Manager to lead our frontline and escalation support teams across Europe. Based in our UK office, you will be responsible for the end-to-end operational management of our customer service teams, ensuring seamless service delivery from initial contact th

The Customer Service Manager will work closely with customers, the UK engineering team, spare parts, sales, and parent factories in Europe, ensuring excellent communication, technical coordination, and customer satisfaction at all times. Our client is seeking an experienced and highly professional C

You'll be working alongside Care Home General Managers and Care Home Deputy General Managers to develop and implement action plans that make sure our resident's needs are met. Take on General Manager responsibilities and become a CQC Registered Manager if needed. As a Care Home Operations Manager at

Head of Operations (Operations Manager).

Food & Beverage Operations Manager – Luxury 5-Star Country Hotel. We are recruiting a Food & Beverage Operations Manager to lead all dining operations at this luxury 5-star country hotel. Reporting to the General Manager, you will oversee multiple outlets, deliver exceptional guest experiences whi

You’ll be working alongside Care Home General Managers and Care Home Deputy General Managers to develop and implement action plans that make sure our resident’s needs are met. Take on General Manager responsibilities and become a CQC Registered Manager if needed. As a Care Home Operations Manage

The Regional Operations Manager will hold full operational responsibility for a multi-site portfolio across County Durham and North Yorkshire, leading and supporting Registered Managers across adult supported living and residential services. You will operate above service level, holding Registered M

Site Operations Manager – COMAH. As Site Operations Manager, you will hold responsibility for the day-to-day operational leadership of the site, ensuring safety remains the foundation of everything the facility delivers.

Maintain inspection readiness for MHRA and customer audits.

We support our customers in the design, construction, commissioning and operation of their complex infrastructure projects that will shape the world of tomorrow. The Position: Lifting Operations Package Manager. Vulcain Engineering UK are seeking a Lifting Operations Package Manager to oversee criti

Plant Operations & Maintenance Manager Bedford | £60,000–£65,000 | Onsite.

Operations & Maintenance Manager – Water Industry.

My client is a well-established and expanding electrical compliance contractor, and they are now looking for an experienced Electrical Operations Manager to lead their Electrical Operations team.

Clinical Operations ManagerLocation: SandwichHours: 37. Salary: £40,000 per annumWe are seeking an experienced Clinical Operations Manager to lead national clinical operations and drive business growth in a patient-focused private healthcare setting.

Full job description As Specialist Support Care Manager, you will help lead a dedicated team in delivering exceptional, person-centred care to vulnerable adults.

MERITUS are recruiting for a Digital Site Operations Manager to join our client in supporting IT/OT site relationships and procedures. DIGITAL SITE OPERATIONS MANAGER - INSIDE IR35 - £35 PER HOUR - FILTON, UK - 9 MONTHS - SI.

Position:GermanSpeakingCustomerServiceAdvisorWorkinghours:MondayFriday08:00am5pmLocation:EdinburghSalary:£24,800+£1,000Whowearelookingfor.

Living Wage Employer) Location: Capgemini, Inverness or Nairn Hours: Saturday and Sunday, between 7am and 6pm (minimum 14 hours)Manpower has a fantastic opportunity for the right candidate to become a Customer Service Advisor, working with our client, Capgemini In this role, you will be the first po

Area Operations Manager, OxfordshireAn exciting Area Operations Manager role with a salary of £38,000 plus bonus and career progression opportunities for a permanent role based in the M4 Corridor North and surrounding areas of Gloucestershire, Oxfordshire, Buckinghamshire and Berkshire. We are offe

Electrical Operations ManagerLocation:Near East Midlands AirportJob Type:Full-Time, PermanentSalary:£55,000 £60,000 (DOE)About the Company:We are a well-established and expanding electrical compliance contractor delivering high-quality services across the commercial sector. As part of our continu

In this newly created role, they are looking for an organised and proactive Customer Service & Sales Support professional to support the sales team and ensure customers receive a smoot. Sales Support & Customer Service Coordinator (Agricultural Machinery)THE COMPANYGM Stephenson Ltd are a well-estab

Commercial Operations ManagerA fast-paced FMCG business is seeking a Commercial Operations Manager to lead and optimise end-to-end supply chain operations. Reporting to the Head of Commercial Operations, this role is responsible for planning, logistics, S&OP, inventory, supplier performance, and ser

As a Clinical Services Manager at our luxury new care and nursing home in Enfield, you'll play a key leadership role in ensuring exceptional person-centred care for our residents, supporting them to live safe, fulfilled lives.

Where:EE Gosforth (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET)Full time:PermanentSalary:£25,087.

Operations Manager - Nairn, UK On behalf of our Client based in Nairn, we are seeking an Operations Manager to work with a dedicated team committed to providing high-quality, reliable services to a diverse range of clients.

Company:My client is a British manufacturer of cost saving ways to spruce up your kitchen! Established for nearly 30 years, they have carved their way into the renovation scene of kitchen doors and worktops! Dont replace, renew! With a multitude of branches and showrooms across the UK and exceptiona

Location:Stoneleigh, WarwickshireWorking Hours:35 hours per weekContract Type:PermanentThe National Farmers Union (NFU) is the biggest farming organisation in the UK.We're proud to make a difference for all our members, by shaping attitudes towards British farming and leading the charge on a range o

Operations Manager?? Shropshire | Hybrid Working?? Salary: Circa £30,000A fantastic opportunity has arisen for an Operations Manager to join a growing and ambitious property management business overseeing a portfolio of 60+ holiday let properties across Shropshire.