85 Best customer service supervisor Jobs in Southall (July 2026)

We are currently recruiting a Front of House Supervisor for our restaurant in Ealing Broadway. We are looking for an experienced hospitality professional who can confidently oversee the front-of-house floor, deliver outstanding customer service, and lead our FOH team by example. Previous experience in the same or a similar supervisory position is essential. Key Responsibilities: • Overseeing the smooth running of the front of house floor, • Ensuring exceptional guest experience at all times, • Leading, motivating, and supporting the FOH team, • Managing daily service standards and operational procedures, • Handling customer queries and resolving issues professionally, • Supporting rota planning and shift organisation Requirements: • Proven experience as a Supervisor (or similar leadership role) in hospitality, • Strong leadership and communication skills, • Excellent customer service focus, • Ability to perform under pressure in a busy restaurant environment, • Good organisational and problem-solving skills What We Offer: • Clear career progression opportunities within the company, • Access to development and training courses, • Free meals on shift, • Flexibility with rota planning, • Opportunity for full-time progression for candidates willing to support and work across other company venues in London This role can be part-time or full-time, depending on availability and flexibility. If you are a proactive leader with a passion for hospitality and team development, we would love to hear from you. Remoli Group – Recruitment Team

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J&T EXPRESS UK LTD

Operations Supervisor

About J&T Express UK J&T Express is a leading global logistics and express delivery company operating across Asia, the Middle East, Latin America and Europe. As part of our continued expansion in the UK, we are looking for a detail-oriented Exception Handling Operative to join our growing operations team. Role Purpose The Operations Supervisor is responsible for overseeing the day-to-day warehouse and parcel processing activities within the hub, ensuring operational efficiency, service quality, safety compliance and team performance. The role will lead frontline operational teams, monitor performance against KPIs and support the Hub Manager in delivering a safe, productive and customer-focused operation. Key Responsibilities Operational Management • Supervise daily hub operations, including inbound, sorting, outbound and parcel handling activities., • Ensure parcels are processed accurately and within operational service level targets., • Monitor workflow and allocate resources to meet operational demand., • Support volume planning during peak and off-peak periods., • Identify operational bottlenecks and implement corrective actions. Team Management • Lead, motivate and support Team Leaders and operational employees., • Manage attendance, punctuality and workforce productivity., • Conduct team briefings and communicate operational priorities., • Provide coaching and on-the-job training to employees., • Support recruitment, onboarding and performance management activities. Performance & KPI Management • Monitor operational KPIs including:, • Throughput, • Productivity, • Scan Compliance, • Sort Accuracy, • Service Performance, • Damaged Parcels, • Exception Volumes, • Health & Safety Metrics, • Investigate performance issues and implement improvement plans., • Produce operational reports and performance updates. Quality & Compliance • Ensure compliance with all company operational procedures., • Promote and maintain a strong Health & Safety culture., • Support accident investigations and corrective actions., • Ensure operational audits and compliance checks are completed., • Monitor parcel exception handling and quality standards. Stakeholder Collaboration • Work closely with Transport, Customer Service, Quality and Administration teams., • Support communication between operational departments., • Escalate operational risks and service issues where necessary. Candidate Requirements Essential • Previous experience in logistics, parcel, warehouse or distribution operations., • Experience supervising operational teams in a fast-paced environment., • Strong leadership and people management skills., • Good problem-solving and decision-making ability., • Experience managing operational KPIs., • Good communication and organisational skills., • Ability to work under pressure and meet deadlines. Desirable • Experience within parcel delivery, courier or express logistics operations., • Knowledge of warehouse management systems and handheld scanning devices., • Health & Safety awareness within warehouse operations., • Experience leading shift operations within a distribution centre.

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Research Tribe

Work From Home – Paid Research

5 hours ago

Part-time

Londres

Research Tribe is a completely free service that connects people like you with remote opportunities to take part in market research. You could become a mystery shopper, product tester or simply share your opinion through paid surveys, focus groups and more. We work with many leading market research companies and brands. They want to hear your thoughts and will reward you with a variety of incentives including cash, vouchers, products, gifts, experiences and prizes. • Mystery Shopping, • Product Testing, • Focus Groups, • Surveys & More There is never any obligation to take part as you choose the opportunities you're interested in and complete them at times convenient for you, so it's perfect for everyone (especially if you're looking for flexible entry level, part time, temporary, evening, weekend or seasonal work with an immediate start and no experience). It's not a suitable replacement for a job, however it's a great way to work from home and earn additional income. Getting started is easy, simply click 'Apply Now’ and register on our website so we can keep you updated with suitable opportunities by email – it takes under 60 seconds. ... Research Tribe members come from a variety of work backgrounds including admin, customer service, accounts, finance, retail, IT, recruitment, human resources (HR), social care, cleaning, driving, NHS and local council. Whether you’re a student, apprentice, graduate, trainee, administrator, accountant, payroll assistant, sales executive, personal assistant (PA), business analyst, account manager, business analyst, receptionist, school teacher, chef, waiter, office worker or night shift warehouse operative - you’ll be in great company!

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Aroze Recruitment LTD

Multi Drop Drivers & Shift Manager

4 days ago

Full-time

Hounslow

Aroze Recruitment LTD is seeking dedicated individuals for both Multi-Drop Driver and Shift Manager positions to join our clients' dynamic teams. We are a London-based staffing agency, connecting talented professionals with excellent opportunities. Multi-Drop Driver Responsibilities: • Efficiently plan and execute multi-drop delivery routes., • Safely load, unload, and transport various goods., • Ensure timely deliveries and excellent customer service., • Conduct daily vehicle checks and maintain vehicle cleanliness., • Complete delivery documentation accurately. Multi-Drop Driver Requirements: • Valid UK driving license (appropriate category)., • Proven experience in multi-drop deliveries is highly desirable., • Excellent knowledge of London and surrounding areas., • Strong time management and organizational skills., • A commitment to safe driving practices and customer satisfaction. Shift Manager Responsibilities: • Oversee daily multi-drop delivery operations and driver teams., • Manage driver schedules, routes, and vehicle allocation., • Monitor delivery performance, ensuring targets are met and issues are resolved promptly., • Provide guidance and support to drivers, fostering a positive and productive work environment., • Ensure compliance with all transport regulations and company policies., • Assist with driver training and performance reviews. Shift Manager Requirements: • Previous experience in a supervisory or management role within logistics or transport operations., • Strong leadership and communication skills., • Excellent problem-solving abilities and decision-making skills., • Proficiency in route planning software and logistics management systems., • Ability to work effectively under pressure and manage multiple tasks. We are looking for proactive and reliable individuals who are eager to contribute to the efficient delivery services of our reputable clients. If you are passionate about logistics and thrive in a fast-paced environment, we encourage you to apply.

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Car Dealer Recruitment

Auto Motive Technician - Car Mechanic

New Workshop Opening in Harrow – Multiple Automotive Vacancies Vehicle Workshop Manager | Vehicle Technicians | Car Mechanics | Diagnostic Technicians | Service Advisors Location: Harrow, Greater London Job Type: Full-Time, Permanent Salary: Excellent Salary Packages Available (Dependent on Experience) Exciting Career Opportunities at a Brand-New Automotive Workshop in Harrow Car Dealer Recruitment is delighted to be recruiting on behalf of our client, who is opening a state-of-the-art vehicle workshop in Harrow, Greater London. This is an exciting opportunity to join a brand-new business from the very beginning. The workshop has been purpose-built with modern equipment, excellent working conditions, and ambitious plans for future growth. We are looking for enthusiastic automotive professionals who want to be part of a successful and expanding team. Current Vacancies Vehicle Workshop Manager We are looking for an experienced Workshop Manager who can lead, motivate and develop a team whilst ensuring exceptional levels of productivity, efficiency and customer satisfaction. Responsibilities include: • Managing the daily operation of the workshop, • Leading and supporting technicians and workshop staff, • Maximising workshop productivity and labour sales, • Monitoring workshop efficiency and quality standards, • Managing work allocation and workshop loading, • Delivering outstanding customer satisfaction, • Ensuring Health & Safety procedures are followed, • Working closely with the Service Advisors to deliver an exceptional customer experience Vehicle Technicians & Car Mechanics We are looking for qualified Vehicle Technicians and experienced Car Mechanics with a passion for delivering high-quality workmanship. You'll be responsible for: • Vehicle servicing and maintenance, • Repairs on a wide range of vehicles, • Brake, suspension and steering repairs, • Engine and transmission work, • MOT preparation, • Maintaining excellent workshop standards Diagnostic Technicians If you enjoy solving complex vehicle faults and working with the latest diagnostic equipment, we'd like to hear from you. Responsibilities include: • Advanced vehicle diagnostics, • Electrical fault finding, • Software updates and programming, • Identifying and resolving complex technical issues, • Supporting and mentoring fellow technicians when required Service Advisors We are also recruiting experienced Service Advisors who are passionate about customer service. Your role will include: • Booking vehicles into the workshop, • Keeping customers informed throughout the repair process, • Preparing estimates and invoices, • Liaising with technicians and the Workshop Manager, • Delivering an outstanding customer journey from start to finish What We're Looking For • Previous automotive industry experience, • Positive attitude and strong work ethic, • Excellent communication skills, • Ability to work within a busy workshop environment, • Full UK Driving Licence preferred (Workshop roles), • Manufacturer experience is advantageous but not essential What Our Client Offers • Excellent salary packages, • Modern workshop, • Latest diagnostic equipment and tools, • Career progression opportunities, • Friendly and supportive management team, • Stable, permanent employment, • Company pension, • Paid holidays Apply Today If you're looking for your next opportunity as a Workshop Manager, Vehicle Technician, Car Mechanic, Diagnostic Technician or Service Advisor in Harrow or Greater London, we'd love to hear from you. Join a brand-new workshop where your experience will be valued and your career can grow from day one. Apply today with your CV through Car Dealer Recruitment.

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Dolphin Shipping Line

Business Development Manager

DSL Group is seeking an experienced and results-driven Business Development Manager to join our UK team. The successful candidate will be responsible for driving business growth, developing new customer opportunities, and expanding our market presence within the shipping industry. The ideal candidate will have strong experience in shipping and freight forwarding, with a particular focus on sea freight, and a proven ability to acquire new customers, develop strategic relationships, and achieve commercial targets. Key Responsibilities • Identify and develop new business opportunities within the shipping and freight forwarding industry. • Build and maintain strong relationships with new and existing customers., • Promote DSL Group’s shipping solutions, including sea freight, air freight, road freight, customs clearance, and warehousing services. • Develop customer portfolios and generate new revenue opportunities., • Prepare commercial proposals, quotations, and negotiate rates to secure new business. • Work closely with Pricing, Operations, and Customer Service teams to deliver effective shipping solutions. • Achieve monthly, quarterly, and annual sales targets., • Conduct customer meetings, business visits, and market development activities. • Monitor market trends, competitor activities, and industry developments., • Maintain accurate sales reports, customer records, and business development pipelines. • Ensure excellent customer service and build long-term client partnerships. Requirements • Bachelor’s degree in Business, Marketing, Shipping, Logistics, or a related field., • 5–6 years of experience in Business Development / Sales within the Shipping, Freight Forwarding, or Logistics industry. • Minimum 2–3 years of hands-on experience in Sea Freight is mandatory., • Strong understanding of international shipping processes, freight forwarding, and customer solutions. • Proven track record of achieving sales targets and developing new business., • Excellent communication, negotiation, and relationship management skills., • Ability to work independently, manage priorities, and deliver results., • Good knowledge of Microsoft Office applications (Word, Excel, Outlook). Key Skills • Business Development & Sales, • Sea Freight Knowledge, • Shipping Industry Expertise, • Customer Relationship Management, • Sales Negotiation, • Commercial Awareness, • Market Development, • Communication Skills, • Problem Solving, • Time Management, • Team Collaboration

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Monaco Food & Wine London

Shop Assistant / Cashier

29 days ago

Full-time

London

We’re looking for a reliable, friendly cashier to join our independent off-licence and convenience store in East Acton. This is a hands-on role suited to someone comfortable working independently, handling cash and card transactions, and keeping the shop running smoothly during busy periods.Hours • 6 days per week, • 9-5:30 pm, • Weekend work required, • Exact rota agreed with successful candidate; Key Responsibilities • Operate the till, process cash, card, and PayPoint transactions accurately, • Check ID for age-restricted sales (alcohol, tobacco, vapes, lottery) in line with Challenge 25, • Keep the shop floor, counter, and shelves clean, stocked, and well-presented, • Receive and check deliveries; rotate stock and monitor expiry dates, • Handle customer queries and complaints politely and professionally, • Open/close procedures, including cash reconciliation and basic security checks, • Report any stock discrepancies, equipment issues, or safety concerns to the owner/manager, • Comply with licensing conditions and store policies at all times What We’re Looking For • Punctual, trustworthy, and able to work unsupervised, • Comfortable handling cash and operating a till/EPOS system, • Good spoken English for dealing with customers and suppliers, • Basic numeracy for cash handling and stock checks, • Previous retail or customer service experience preferred but not essential, • Must be eligible to work in the UK (right to work check required before start date, in line with Home Office requirements) How to ApplyPlease send a short CV or message with your availability

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Avleen Dine and Catering

Duties and Responsibilities: • Manage and supervise the day-to-day operations of the restaurant, takeaway, and catering services to ensure smooth and efficient service delivery. • Plan, organise, and coordinate restaurant activities, including customer bookings, takeaway orders, and catering events. • Ensure high standards of customer service are maintained at all times and promptly resolve customer complaints or service issues. • Recruit, train, supervise, and motivate restaurant staff, ensuring effective staff performance and teamwork. • Prepare staff rotas, allocate duties, and monitor attendance and productivity levels., • Maintain high standards of food hygiene, cleanliness, and health & safety in compliance with food safety regulations and company policies. • Monitor food quality, presentation, and portion control to ensure consistency and customer satisfaction. • Liaise with chefs and kitchen staff regarding menu planning, customer preferences, and special event requirements. • Oversee stock control, inventory management, and ordering of food supplies, beverages, and restaurant materials. • Monitor business performance, sales, and operating costs to help maximise profitability and efficiency. • Support the promotion and marketing of restaurant and catering services to attract new customers and retain existing clientele. • Coordinate catering operations for private functions, celebrations, and corporate events across London. • Ensure compliance with licensing regulations, company procedures, and employment standards. • Maintain positive relationships with customers, suppliers, and external stakehold

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Th Hair Guys

Operations and Sales Administrator / PA

Personal Assistant / Operations Administrator Location: Office Based / Willesden NW10 (London) Salary: £450 per week Hours: Monday to Friday About Us We are a fast-growing group of businesses operating across the automotive, EV charging, and home services sectors. We are looking for a highly organised and proactive Personal Assistant / Operations Administrator to help support the day-to-day running of multiple businesses. This is an exciting opportunity for someone who enjoys variety, taking ownership of tasks, and helping a growing company stay organised and efficient. Key Responsibilities • Answer incoming phone calls and customer enquiries, • Manage email inboxes and respond to customer queries, • Schedule appointments, surveys, installations, and meetings, • Follow up customer quotations and leads, • Liaise with engineers, suppliers, and subcontractors, • Organise calendars and appointments, • Create invoices and maintain records, • Assist with recruitment and job advertisements, • Monitor and update CRM systems, • Support social media and marketing activities, • General administration and business support duties Requirements • Excellent communication skills, • Professional telephone manner, • Strong organisational skills and attention to detail, • Ability to multitask and prioritise workload, • Confident using Microsoft Office, Google Workspace, and online systems, • Previous administration, PA, office management, or customer service experience preferred, • Positive attitude and willingness to learn What We Offer • £475 per week salary, • Monday to Friday working schedule, • Friendly and supportive working environment, • Opportunity to grow with the business, • Long-term career progression into Office Manager or Operations Manager roles, • Varied and interesting workload across multiple industries To Apply Please send your CV along with a short covering note explaining why you would be a good fit for the role and any relevant administration, customer service, or PA experience. We are looking for someone reliable, organised, proactive, and capable of becoming a key part of our growing team.

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The Watermans Arms, Barnes

Duty Manager, The Waterman's Arms, barnes

Join our management team at The Waterman’s Arms, a vibrant Pub and Restaurant located by the river in Barnes. We pride ourselves on our inclusive and innovative culture, driven by a genuine passion for hospitality, quality food, and exceptional drinks. The Waterman’s Arms has a creative and regularly evolving menu, using the best seasonal produce and showcasing a thoughtfully curated drinks list. We are looking for someone who is energised by this, and able to inspire enthusiasm and passion in the team. The ideal person for the job is someone who has a great eye for detail and who understands what great service is. The role will involve serving customers with a friendly but efficient style, maintaining the highest levels of cleanliness and organisation and opening and closing the venue. Overall we’re looking for someone to make sure service runs smoothly and that everyone has a wonderful time! Responsibilities As a Duty Manager, you will play a crucial role in ensuring our guests have a memorable experience. Your responsibilities will include: • Leading and motivating the team to deliver outstanding service., • Overseeing daily operations, including opening and closing procedures., • Maintaining the highest standards of cleanliness and organization throughout the venue., • Conducting daily service briefings and providing ongoing training on menu items, wines, and cocktails., • Engaging with customers to ensure satisfaction and resolve any issues promptly., • Collaborating closely with the General Manager and Assistant General Manager to achieve operational goals. Requirements The ideal candidate will possess: • A strong eye for detail and a commitment to delivering excellent service., • Previous management experience is preferred but not essential., • A passion for hospitality and the ability to inspire enthusiasm in others., • Flexibility to work a mix of day, evening, and weekend shifts. Benefits We offer a supportive working environment with opportunities for professional growth and development. You will receive: • Regular training and development sessions., • A chance to work with a creative and evolving menu., • A friendly and inclusive team atmosphere. Working Style This is a full-time position, requiring 40-45 hours per week. You will work closely with the management team to ensure smooth operations and a fantastic guest experience. How to Apply If you are excited about the opportunity to join our team and contribute to our success, we can’t wait to meet you!

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DANTO STREET FOOD LTD

Manage the daily operation of the shop, ensuring smooth service from opening to closing. Ensure high standards of food quality, taste, and timely order preparation. Maintain strict food hygiene, health, and safety standards. Monitor cleanliness of kitchen, service area, and equipment throughout the day. Manage stock levels, order supplies, and reduce waste and loss within budget limits. Plan and organise catering orders for private and corporate clients. Handle customer complaints and feedback in a professional manner.

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Yiewsley Food Centre

Business Development Manager

Yiewsley Food Centre is a well-established retail business serving the local community with a wide range of high-quality fresh fruits, groceries, and halal meat products. With a growing and diverse customer base, we are entering an exciting phase of expansion and are looking to strengthen our management team to support continued growth and market development. We are seeking an experienced and motivated Business Development Manager to drive growth, expand market reach, and identify new commercial opportunities for Yiewsley Food Centre. The successful candidate will play a key role in shaping business strategy, improving sales performance, and supporting long-term expansion plans, including new products, partnerships, and potential new outlets. Key Responsibilities • Identify and develop new business opportunities to increase revenue and market presence, • Create and implement effective business development and sales strategies, • Analyse market trends, customer demand, and competitor activity, • Build and maintain strong relationships with suppliers, partners, and key stakeholders, • Support the development of new product lines and services, including culturally relevant offerings, • Work closely with senior management to support growth plans and operational improvements, • Prepare business reports, forecasts, and performance updates, • Contribute to customer acquisition, retention, and brand development initiatives Skills & Experience Required • Proven experience in a Business Development, Sales, or Commercial Management role, • Strong understanding of retail or food-related sectors (desirable), • Excellent communication, negotiation, and relationship-building skills, • Strategic thinker with strong analytical and problem-solving abilities, • Ability to work independently and manage multiple priorities, • Proficient in Microsoft Office and basic business reporting tools, • Knowledge of UK retail compliance and market regulations is an advantage What We Offer • Competitive salary (£42,000 – £45,000 DOE), • Stable full-time role with long-term growth potential, • Opportunity to play a key role in a growing community-focused business, • Supportive and inclusive working environment How to Apply Please send your CV and a brief cover letter outlining your suitability for the role.

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