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  • Application Support Lead
    Application Support Lead
    11 days ago
    £50000–£70000 yearly
    Full-time
    Kenley

    Role Overview We are looking for an Application Support Lead to build on their existing expertise and take charge of delivering exceptional support experiences for our Tier-1 clients. This is a hands-on, diverse, and fast-paced role, serving as the primary escalation point for technical issues, as well as owning troubleshooting, configuration changes, release support, and service improvement. A key aspect of the role is to ensure clients maximise the value of their solutions — advising on best practices, introducing new features, and optimising their usage. Key Responsibilities Customer & Incident Management • Act as the first line of escalation for the Application Support team for complex issues., • Monitor and manage tickets proactively to prevent SLA breaches., • Provide high-quality customer service and technical expertise during incident resolution., • Deliver accurate and timely updates to customers and internal stakeholders. Technical & Operational Delivery • Perform small-scale changes/fixes, including non-critical development and testing tasks (up to 5 days)., • Execute production deployments, configuration updates, and environment management tasks., • Write automation scripts and monitor applications for outages or performance issues., • Ensure SLA compliance for both incident response and incident resolution., • Maintain and enhance knowledge bases to support continuous service improvement. Systems & Licensing Administration • Oversee Shared IT Services (Office 365, asset management, hosting cost approvals) ensuring compliance and value for money., • Recommend efficient procurement approaches for Shared Services to optimise performance and cost., • Manage AWS cloud billing, ensuring correct services and contractual terms are in place; initiate audits where required., • Handle software licensing contracts — monitoring renewals, usage, under/over-licensing (e.g., OpenText, Jira). Leadership & Collaboration • Line-manage the Business Support Manager, providing guidance and performance support., • Manage Office 365 admin licences, including user onboarding/offboarding aligned to the User Access Register., • Participate in project review meetings, demos, client governance meetings, and stakeholder presentations., • Contribute to root-cause analysis and technical investigations for high-severity incidents., • Review and validate technical usage billing. Skills & Experience Required • Strong hands-on experience analysing reported issues and identifying required fixes or maintenance., • Expertise in troubleshooting user queries, web applications, and APIs., • Proficiency in SQL — including writing queries and stored procedures., • Experience with monitoring tools and preparing operational metrics., • High-level debugging and troubleshooting skills for applications., • Experience in developing applications using BPMS products., • Strong practical knowledge of Java, Spring, and REST API development., • Proficiency with frameworks such as Angular., • Working knowledge across JavaScript, ITIL, MySQL, Oracle, CSS, HTML, and XML., • Advanced SQL and database troubleshooting skills., • Strong expertise in Unix and Perl scripting., • Experience working with Jira for ticketing, workflows, and reporting.

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  • Supervisor
    Supervisor
    1 month ago
    £13–£14 hourly
    Full-time
    Norwood, London

    About Us We are a premium handcrafted chocolate brand with an integrated cafe. We are opening our first London location and seek an experienced, customer-focused Supervisor to support the Store Manager in leading day-to-day operations and building our local family-friendly presence. Key Responsibilities -⁠ ⁠Support the Store Manager in motivating and guiding a small team -⁠ ⁠Ensure excellent customer service and maintain high product presentation standards -⁠ ⁠Assist in managing daily store operations: inventory control, cash handling, and supplier coordination -⁠ ⁠Contribute to overseeing cafe operations -⁠ ⁠Help drive sales and execute local marketing initiatives; support achievement of financial targets -⁠ ⁠Uphold brand standards and deliver a premium guest experience -⁠ ⁠Provide feedback and reports to the Store Manager and assist in implementing company policies and promotions Requirements -⁠ ⁠Experience in retail and hospitality, preferably in a supervisory role -⁠ ⁠Strong communication and customer service skills -⁠ ⁠Understanding of stock management and POS systems is a plus -⁠ ⁠Passion for premium food and attention to detail -⁠ ⁠Flexibility for early mornings, weekends and public holidays -⁠ ⁠Eligibility to work in the UK What We Offer -⁠ ⁠Competitive salary and opportunities for growth -⁠ ⁠Staff discounts on chocolate items -⁠ ⁠Opportunity to contribute to our flagship London store -⁠ ⁠Training, career development, and a creative, supportive team We welcome applications from diverse backgrounds.

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  • Butcher Manager
    Butcher Manager
    1 month ago
    £18–£20 hourly
    Full-time
    Morden

    We are looking for a motivated, experienced and hands-on Butcher’s Shop Manager to lead day-to-day operations at The Meat Stop, a growing butcher shop with a strong reputation for quality, service and innovation. This is an excellent opportunity for someone who is confident in both butchery and management, and who can drive the business forward. Key Responsibilities Butchery & Product Quality Carry out skilled butchery: cutting, trimming, deboning and preparing meats to shop standards. Maintain high levels of quality control, product display and stock rotation. Ensure all food safety, hygiene and HACCP procedures are followed. Shop Operations Oversee daily shop opening, closing, cleanliness and organisation. Manage stock levels, place supplier orders and reduce waste. Handle cashing up, EPOS entries and daily reporting. Team Leadership Supervise and support staff, including training, rota planning and performance management. Maintain a positive, efficient working environment. Lead by example with strong customer service and professional standards. Customer Service Greet and assist customers, handle special requests, and manage complaints professionally. Support in building strong customer relationships and improving overall shop experience. Compliance & Safety Ensure compliance with UK food safety legislation, allergens, hygiene and record-keeping. Maintain accurate documentation: temperature logs, cleaning schedules, HACCP checks, and deliveries. ✅ Requirements Minimum 2–3 years’ experience in butchery (shop or commercial). Previous supervisory or management experience (preferred). Strong knowledge of meat cuts, preparation and portioning. Good understanding of food safety standards and HACCP. Organised, reliable, and able to work independently. Strong communication and customer-facing skills.

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  • Sales Coordinator - Bookings & Event Sales at GO Action Forest
    Sales Coordinator - Bookings & Event Sales at GO Action Forest
    1 month ago
    £24400–£26000 yearly
    Full-time
    Whyteleafe

    Join the Adventure: Full-Time Events Sales & Management Role at GO Action Forest Are you a confident communicator with a passion for people, sales, and outdoor experiences? Do you thrive in a fast-paced, fun, and supportive environment? Then we want to hear from you! GO Action Forest is South London & Surrey’s ultimate outdoor action venue, proudly home to GO Paintball London and GO Laser Tag London. Set across an epic 50-acre purpose-built forest in Whyteleafe, we run the UK’s leading Paintball and Forest Laser Tag events, led by the former UK #1 Paintball Player. We’re now looking for an enthusiastic, sales-driven team player to join our growing Events management team as an Events Organiser - helping customers organise unforgettable experiences and making the magic happen out in the forest. The Role: Sales & Events Organiser This full-time role splits your time between our friendly Warlingham office and our stunning Forest venue in Whyteleafe. You’ll play a vital role in the customer journey - from first enquiry to final mission. Your Responsibilities Include: • Speaking to warm leads – friendly phone calls, WhatsApp messages, and emails to help customers plan epic birthdays, stag dos, or group adventures, • Using your sales skills to convert enquiries into bookings and upsell fun event upgrades, • Supporting event days from the hub of the forest as an Events Manager - including sign-ins, check-ins, face-to-face sales, team briefings, and group management, • Building strong rapport with customers, guiding them from “we’re thinking of booking…” to “that was the best day ever!” You’ll receive full training across all aspects of the role, with opportunities to grow in sales, logistics, customer service, event support, marketing, partnerships and team leadership. Who We're Looking For: No prior experience? No problem - full training is provided. However, the following experience or traits would be a strong advantage: • Experience in sales or telesales, • A background in events or outdoor activity environments, • Confidence in outbound calling and following up warm leads, • Comfortable working towards targets and achieving results, • Excellent communication and interpersonal skills, • A positive, team-first attitude and willingness to get stuck in, • Leadership qualities to motivate both customers and teammates, • Comfortable using CRM systems, WhatsApp, and digital communication tools Location & Hours: • Full-time, based between our Warlingham office and Whyteleafe forest venue, • Salary: £24,400 - £26,000 OTE, depending on experience and performance What We Offer: • A fun, supportive and motivated team of 50+ outdoor event staff, • 1-on-1 training and ongoing e-learning support, • Real variety - working both in the office and at our forest One of the most unique and exciting things about our culture at GO Action Forest is that every team member plays a key role in shaping our future. Your input will be valued across the board - whether it’s improving existing processes, pitching fresh ideas, helping develop future activities and projects, or even contributing to decisions around new business ventures and acquisitions. We believe the best ideas come from within the team, and we’re always evolving together. How to Apply: Please send your CV along with a Cover Letter (without using AI), to explain: • Why you’re a great fit for this role, • How you’d bring energy, drive and customer care to our team If your application is successful, we’ll reach out via WhatsApp to arrange the next steps. Please ensure your mobile number (linked to WhatsApp) is included and correct on your CV. We can’t wait to meet our next team legend. Join us and help make amazing adventures happen! Kind regards, The GO Action Forest Team Whyteleafe, Surrey | Warlingham, South London

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  • Team leader for burger restaurant
    Team leader for burger restaurant
    2 months ago
    Full-time
    South Croydon

    Front of House Team Member Location: Sanderstead, South Croydon Hours: 5 or more days per week Overtime: Available About the Role We’re looking for a friendly, bubbly, and reliable Front of House Team Member / Manager to join our team! You’ll be the face of our business, welcoming guests, taking orders, and ensuring every customer leaves with a smile. In this role, you’ll also take charge of daily operations, including stock control, opening and closing duties, and helping to maintain smooth, efficient service throughout the day. Key Responsibilities Provide exceptional customer service with a positive, can-do attitude Take food and drink orders accurately and efficiently Supervise and support the Front of House team during service Manage stock levels, deliveries, and inventory checks Handle cashing up, opening, and closing procedures Ensure cleanliness, presentation, and safety standards are always met Work closely with the kitchen and management team to deliver a seamless experience About You Friendly, bubbly, and approachable personality Strong communication and teamwork skills Reliable and punctual with a strong work ethic Confident handling busy periods and leading by example Must be available 5 days per week Perks & Benefits Competitive hourly pay Free food on shift Overtime available Supportive and fun team environment Opportunity to grow and develop within the business

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  • Regional Service Advisor
    Regional Service Advisor
    2 months ago
    £28000–£36000 yearly
    Full-time
    London

    This dynamic opportunity gives you the chance to experience and work within some of the most famous automotive brands in the world. Calibre Group is one of the most innovative companies operating in the prestige and luxury automotive sector with an enviable reputation for excellence. We offer market leading services to our customers across all the major global brands including BMW, MINI, Audi, Jaguar, Land Rover, Mercedes and Porsche. If you are an experienced Automotive Service Advisor looking for a new challenge, look no further, we have the role for you!! We are offering a full time, permanent position, which involves working in different locations and brands for short term placements, covering Aftersales departments when their own staff are on holiday or away from the business for any reason. You will act as an Ambassador for our business and represent us in a professional, reliable and friendly manner. This is a very special position that recognises the contribution made and the pressure that Service Advisors work under each day in dealerships around the country. This is why we offer up to 5 weeks' paid holiday each year, plus statutory bank holidays. If you’re the best of the best and want to make a difference to your life, get away from the politics, whilst still getting to do what you’re really good at, then could this be the opportunity for you? Experience as an Automotive Service Advisor in the motor industry is essential for this role. What We're Looking For Our ideal candidate will have: • Automotive experience as a Service Advisor, • A proven track record of high customer feedback scores, • Flexibility to work in various locations, • A good working knowledge of Kerridge/ADP/CDK/Drive software, • The ability to work independently in a busy, pressurised environment, • Excellent communication and customer service skills, • Ambition and the self-motivation to achieve at the highest level with a proactive approach, • Solid organisational skills, reliability, integrity and excellent time management, • A professional, friendly manner and the ability to reflect the brand values of our customers, • The skills to handle conflicting demands and schedule work appropriately, • You must have a valid UK driving licence, your own car and mileage costs will be covered Benefits In Return • A competitive salary, • Up to 5 weeks' annual holiday allowance plus bank holidays, • Mileage allowance, • Employee referral scheme, • Workplace pension scheme, • Exclusive membership of a great team, • A dynamic and flexible job role with the ability to showcase your expertise in this position About Automotive Recruiters At Automotive Recruiters, we're passionate about connecting talented individuals with the perfect roles in the UK's motor industry. Our goal is to ensure a great 'fit' for both candidates and employers, making the recruitment process enjoyable and professional for everyone involved.

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  • Sales Account Manager (Property Services)
    Sales Account Manager (Property Services)
    12 days ago
    £56000–£60000 yearly
    Part-time
    Raynes Park, London

    Job Overview – Sales Account Manager (Property Services) We are seeking a highly motivated and experienced Sales Account Manager to lead business development activities and manage key client relationships within the UK residential property market, with a particular focus on Chinese-speaking clients. This role will be responsible for developing strategic partnerships with landlords, building a strong client portfolio, and driving sustainable revenue growth across our property services operations. The successful candidate will act as a trusted commercial liaison for clients and internal stakeholders, ensuring that tailored solutions are delivered in line with customer requirements and business objectives. Key Responsibilities • Identify, target, and secure new business opportunities within the UK property market, with an emphasis on serving Chinese-speaking investors, tenants, and landlords., • Develop and implement structured sales strategies, pipeline plans, and client acquisition initiatives to drive revenue growth and market penetration., • Build and maintain long-term relationships with key landlords, property developers, and tenant clients, ensuring high standards of customer satisfaction and retention., • Act as the primary account manager for major clients, providing professional advisory services, regular performance updates, and issue resolution support., • Collaborate closely with internal departments including lettings, marketing, compliance, and operations teams to ensure seamless service delivery., • Attend property viewings, negotiations, client meetings, and industry events to promote company services and maintain strong commercial visibility., • Accurately maintain CRM records relating to client profiles, sales performance, and communication history., • Prepare regular business development reports and sales forecasts for senior management., • Support marketing campaigns and market-promotion initiatives targeted at the Chinese-speaking property sector. Candidate Requirements • Excellent interpersonal and cross-cultural communication skills, with strong negotiation, persuasion, and problem-solving abilities., • Ability to manage multiple client accounts independently within a target-driven sales environment and consistently achieve agreed sales objectives., • Minimum 5 years’ experience within property services, real estate sales, or account management, with a proven track record of meeting or exceeding sales targets., • Substantial experience working with Chinese-speaking clients, preferably within the UK property market., • Strong understanding of the UK housing market, including landlord-tenant relationships and lettings procedures., • Proficient in CRM systems and Microsoft Office applications., • Bachelor’s degree or above in Business, Marketing, Real Estate, or a related discipline., • Fluency in spoken and written Mandarin and professional working proficiency in English; Cantonese language skills are desirable but not essential.

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