Customer service team lead jobs in CarshaltonCreate job alerts

Freightserve are looking to recruit a Customer Service Team Leader for a major Heathrow Freight Forwarder. Developing and implementing customer service policies & procedures. Handling complex customer inquiries or complaints that have been escalated from frontline staff/manager.

Lead, coach, and develop a small team of customer adoption managers, ensuring that performance targets are achieved. Can demonstrate experience in line management or team supervision and proven results, ideally within a customer adoption or account management team. Leading team meetings, 1-1s, an...

Danish Speaking Inbound Sales & Customer Service Agent Hybrid (Office in Canary Wharf, London) £26,700 + Uncapped Commission Full-Time | Temp to Perm We're recruiting a fluent Danish speaker to join a growing sales and customer service team on a temporary-to-permanent basis. If you're

As part of the LIVE Platform Trust and Experience team, the Service Excellence team provides world-class service for customers and creators. Key responsibilities include enhancing agent expertise, managing escalations, training new hires, resolving customer issues, implementing policies to foster...

NEW VACANCY - Our client is looking for a bright, experienced customer services & operations clerk to join their Heathrow courier / Express division. Liaising with transport & warehouse team.

I’m looking for a Customer Services Team Lead for a leading global manufacturing company within the healthcare sector, which has been supplying the industry with leading-edge technology for over 100 years. Provide leadership, mentorship, and coaching to customer service representatives, working w...

Uncapped Commission Full-Time | 40 hrs/week | Mon-Sat Shifts Are you fluent in French, Spanish, and English? Do you love helping customers and have a natural talent for sales? Join us supporting one of Europe's leading holiday brands! What You'll Do: Handle inbound calls from European c

You will collaborate closely with Sales, Pre-Sales, Onboarding, Professional Services, and Product Marketing teams to support smooth customer transitions and promote adoption. Experience leading and managing a team of Customer Success Managers, providing coaching, mentoring, and support to meet r...

To escalate unresolvable issues to the Field Service Team, Remote Resolution Team or into the Third Line Print Team as appropriate. Ensure that all customer interactions into the Service Reception team are actioned within set SLAs & Resolutions periods. To provide support and advice relating to c...

You’ll lead a team of four customer service and telesales professionals, ensuring outstanding customer experiences and team performance. Customer Service Team Leader, Nottinghamshire. Previous experience in a customer service leadership or supervisory role.

Our SaaS client is looking for a Customer Support Team Lead to manage and enhance customer service operations. Lead and support the Customer Support team, ensuring high-quality service delivery. Job Title: Customer Support Team Lead.

You will deliver excellent customer service as well as promote the Bank’s products and services to its customers. Experience in customer service, sales or marketing would be advantageous. Mandarin speaking Banking Hall Customer Service Associate.

As the Customer Care Team Leader, you will set the standard for excellence by managing a high-performing team focused on productivity and quality. A champion for customer obsession, setting a high bar for quality customer service for the members of your team. You will oversee live services across...

Wholesale Customer Service Team Leader. Leading a team of 8 Customer Service Specialists and being their primary point of contact. Wholesale Customer Service Team.

Are you passionate about delivering exceptional customer service and leading a high-performing team? Do you thrive in a fast-paced environment where no two days are ever the same? If so, we encourage you to consider this exciting opportunity to join our team as a Supervisor. As a key member of ou...

Whether you are looking to kick start your career with us for the first time or if you are now retired and looking to stay active and provide excellent customer service, we would love to hear from you. Would you like to join the largest Health and fitness operator in Europe with a personal develo...

Can demonstrate experience in line management or team supervision and proven results, ideally within a customer adoption or account management team. Lead, coach, and develop a small team of customer adoption managers, ensuring that performance targets are achieved. Leading team meetings, 1-1s, an...

Supervisory Officer Community Safety Partnership Team Lead – Surrey Fire & Rescue Service. Forge and sustain relationships with internal teams, SCC community teams, external agencies, and organisations. Strong communication and leadership skills, capable of engaging and motivating teams internall...

As part of the LIVE Platform Trust and Experience team, the Service Excellence team provides world-class service and experience for customers and creators. The Team Lead will act as the people manager of the and will be responsible for people and performance management, ensure customer satisfacti...

A champion for customer obsession, setting a high bar for quality customer service for the members of your team. You will oversee live services across various channels, including voice, email, chat, and social media, ensuring Numan delivers a market leading customer support service. As the Custom...

You will lead and execute service design strategies for major client engagements, mentor crossfunctional teams, and contribute to thought leadership—while also driving AI-informed and AI-enabled service innovation across sectors. As a senior leader in SoftServe’s Design Office, the Service Desi

Lead the continued transformation of the Service organisation for ZM, focusing on customer experience and team success. Customer and Service Delivery Lead (Part-Time, Job-Share, Full-Time). Experienced insurance operations leader, passionate about customer service, operational management, and tra...

Electrical Building Services Lead – Mission Critical Sector Location: Flexible (with remote working options) Industry: Data Centres / Building Services / MEP Employment Type: Permanent Our client is a recognised leader in the mission critical sector, delivering innovative solutions that

As part of the LIVE Platform Trust and Experience team, the Service Excellence team provides world-class service and experience for customers and creators. The Team Lead will act as the people manager of the and will be responsible for people and performance management, ensure customer satisfacti...

Role: Customer Experience Lead Function: Customer Support Reports to: Operations Director Location: Gatwick Head Office (Crawley). As STYRKR continues to scale, we’re looking for a Customer Experience Lead to build and own a world-class customer support function. Own all customer service systems ...

As someone who is highly experienced in customer service and success, you will be charged with creating a culture of partnership with our clients, acting as a trusted advisor and advocate as our operational lead for the global customer service team. Act as a coach for the customer service team to...

This is an exciting time to join the business as you will support the firm's growth while participating in the establishment of a best-in-class customer outcomes team. Duties will include: Involvement in the production of papers for Board and Committees Ensuring compliance with Consumer Duty ou

Lead and inspire the Complaints, Retentions, and Reviews teams to deliver exceptional service, fair customer outcomes, and high levels of satisfaction. As the leader of our Complaints, Retentions and Reviews teams, you’ll be at the heart of championing the customer experience across every touchpo...

The Customer Service Team Lead. Maintaining customer services team holiday, sickness, overtime records. Training Customers services staff.

The position involves managing a high-performing team of Customer Success Managers and shaping future team strategies to enhance retention and customer service. Lead a team of 5-7 Customer Success Managers and support outsourced third-party management of SME clients. Customer Success Director and...

The Customer Service Team Leader's priority is to provide an exceptional customer experience. You have a customer-centric mindset with experience within a customer service leadership role. Career Opportunities: Customer Service Team Leader (9703).

We are looking for an experienced Customer Support Lead to join the team at Lawhive who can help build and manage a world-class Customer Support team. This role will be responsible for building out processes and workflows in Intercom, as well as acting as a key part of our feedback loop between o...

Customer Service & Sales Support. Previous experience in customer service or a sales support role is a plus. If you’re ready to take your customer service skills to the next level in a.

As a Customer Service Team Leader at Zopa, you will be responsible for the management, organisation, and co-ordination of the day-to-day work of a team of agents to deliver the highest standards of service to our customers. Zopa are looking for a highly motivated, people driven Customer Service T...

As a Customer Service Team Leader, you will oversee a team of customer service agents, ensuring the achievement of team and individual KPIs, including managing ticket queues, call rates, and other performance targets. Product Knowledge - maintain knowledge of all products and services offered and...

We are seeking a Customer Success Team Lead for the UK & Ireland who will be responsible for leading a team of Customer Success Managers (CSMs) tasked with driving customer ramp-up, retention, expansion, and adoption across a diverse portfolio of mid-market and enterprise clients. Sign in to set ...

We are looking for a German Speaking Customer Care Team Lead to manage one of the two Customer Care teams which provide support to RocketRx and ZipHealth ("DigitalRx") customers. Lead a team of CC advisors, setting the example for putting the customer first and providing best-in-class customer su...

Customer Service Team Leader Trainee - CS Team Leader. Paddy's Customer Service Team Leaders are the face of the business! We want people who love talking and getting to know our customers. This includes cross-selling our retail and online products and services, clearly communicating answers to c...

Reporting directly into to the Service Manager, the Service Team Leader supports on ensuring the site/service area achieves ‘on time’ service delivery, operational targets and KPI’s, as well as operational efficiencies. Our Service Team Leaders support with the day-to-day management of our sit

As a Customer Service Team Leader, you will oversee a team of customer service agents, ensuring the achievement of team and individual KPIs, including managing ticket queues, call rates, and other performance targets. Product Knowledge - Maintain knowledge of all products and services offered and...

Lead and inspire teams to deliver exceptional service and high customer satisfaction. Experience in regulated customer service or complaints management, ideally in insurance or financial services. Customer Complaints and Retentions Team Lead.

Customer Service Team Weekend Supervisor - Part-Time - £18,000 per annum. Do you have good customer service experience? Do you have experience in a supervisory role? Are you a team player? Are you looking for weekend work?. We are looking for a Weekend Supervisor to manage and oversee one of our ...

Customer Success Management, with at least 5 years in a leadership or team lead role, ideally in a global SaaS organization. Lead a team of Customer Success Managers to ensure customer satisfaction and success across a portfolio of EMEA-based clients. In this leadership role, you will combine han...

Proven customer service skills, preferably in healthcare or other high-paced customer service environment. Supportive Team: Be part of a collaborative and supportive team environment. A minimum of two years related customer service experience, preferably in healthcare.

Front of House Staff - Waiting team / customer service, London. Annual Team party (with a recovery next day off!) and regular team get-togethers. Pizza is in our blood, and we want every customer to leave happy.

As a Customer Service Team Leader at Paddy Power, you will be the welcoming host for our customers, ensuring they have an outstanding experience in our retail shops. As a Customer Service Team Leader at Paddy Power, you will be the welcoming host for our customers, ensuring they have an outstandi...

The ideal candidate will have previous experience leading a team, preferably in a legal, insurance, or professional services environment. You will have the chance to earn recognized qualifications and participate in appraisals that could lead to salary increases and career progression. Your dutie...

This role involves supervising a team of service desk analysts, coordinating tasks, and providing technical guidance to ensure timely incident resolution and superior customer service. Exciting opportunity to lead the daily operations of a growing service desk, ensuring efficient and effective su...