Customer service team lead jobs in CarshaltonCreate job alerts

Day-to-day, you will be leading our customer service team to success - having overall responsibility for customer experience KPI. Lead, mentor, and manage the customer service team to ensure high performance and engagement. We are looking for a passionate, experienced and strategically-minded, Cu...

Mandatory: demonstrated experience building customer service processes and optimising existing processes Experience in customer experience in a B2C environment Full proficiency in customer service software such as Jira, Zendesk and CRM systems such as Hubspot Proficiency in customer service softw...

We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Team Supervisor. You will lead, organise, motivate and coach a team to achieve a consistent customer focused service that delivers Help Desk performance within agreed service and quality leve...

This team needs a Service Desk Team Lead with both technical know-how and a cool head under pressure. Service Desk Team Lead (3-Month Contract). Leading a small, remote team, you’ll prioritize tickets, streamline workflows, and get everything running like clockwork.

Leading the Team: As the Team Leader, you will be responsible for leading, motivating, and overseeing the day-to-day management of the Escalations Team of engineers. Responsibilities include working alongside the Help Desk Manager and other Team Leaders and leading the Escalations team of Service...

Insurance or Financial Services, with experience working in a Customer Services environment or a contact centre. Support and motivate your team to deliver outstanding service. Passionate about customer service with excellent communication skills.

We are seeking a highly organized and client-focused Service Desk Team Lead to serve as the primary liaison between our service technicians and clients. As the Service Desk Lead Manager, you will play a crucial role in ensuring effective communication and exceptional service delivery. Job Descrip...

The Team Leader supports the Customer Services Manager in developing the team of 6-12 Administrators. Manage the day to day duties in accordance with agreed service level Review, monitor and maintains quality controls of the teams work, providing feedback Identify and provide training require

We are looking to hire a Service Desk Lead to oversee and guide the service desk team, ensuring prompt resolution of technical issues and delivering outstanding customer support. Maxwell Bond has an exciting opportunity for a Service Desk Team Lead to join an award-winning IT Services Provider in...

Candidates with previous experience or job titles including; Customer Support Manager, Client Services Lead, Customer Success Supervisor, Service Delivery Manager, Customer Care Supervisor, Customer Relations Lead, Client Experience Manager, Customer Engagement Coordinator, Customer Operations Le...

Our mission relies on a team full of inspiring people, and we're looking for a Customer Service Team Leader with great leadership skills to help us provide first class end to end customer experience. Here's why you'll be great fit for the Customer Service Team Leader role…. Here's why you'll love...

You will lead, organise, motivate and coach a team to achieve a consistent customer focused service that delivers Help Desk performance within agreed service and quality levels. You will be the first ...

Team Leadership and Management: * Lead, mentor, and manage the customer service team to ensure high performance and engagement. * Provide training and development opportunities to enhance team skills ...

Understanding of enterprise service solutions and Microsoft technologies. * Willingness to develop ... customer and team happiness /satisfaction. Learn more Learn more: To learn more about our ...

... customer service and marketing team immediately. Based in central London, they are seeking ... All openings are for self-employed roles that may lead to business development opportunities. You ...

Forge strong partnerships with the Head of Customer Service and the Customer Services team as they ... Lead * Ensure Regional Sales Managers visit and support National Key Accounts with Feedback and ...

Clienteling/Service Excellence: Partner with Sales and Operations Manager to lead and champion team on executing consistent and superior sales and service delivery to increase and retain customer ...

Are you an experienced Account Management Leader who knows how to get the best out of your team, whilst helping deliver outstanding results and a high level of customer service? This one could be for ...

🚀Customer Experience Lead 🚀 * Ecommerce experience is essential * Opportunity to develop ... Mentor, and motivate the customer service team (6 people) to provide Best In Class Service

As the Customer Engagement or Customer Service Lead your responsibilities will include: * Lead the Awards Customer Engagement team ensuring they achieve their targets * Be the first point of call for ...

... customers and gather all creative requirements from clients or Synechron stakeholders. You will ... Leadership & Team Management: * Lead, mentor, and inspire a team of UX/UI designers * Facilitate ...

... team of engineers, designers, and data scientists. This is a unique opportunity to make a ... Conduct thorough market research, customer analysis, and competitive analysis to identify ...

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need ... The successful candidate will report directly to the GES EU H&S Field Team Lead. This role could be ...

... quality, customer-focused administrative support services across the University's Schools and ... Manage a team of administrators in the delivery of a high-quality HR administration service i.e ...